Name: The Rinra Makassar
Address: Jalan Metro Tanjung Bunga No 2, Makassar, 90121, ID

The Rinra Makassar

Makassar · Indonesia

Jalan Metro Tanjung Bunga No 2View location

20 reviews shown

10/10

Exceptional

26 Apr 2025

Benjamin

Beautiful rooms and great amenities.

Leisure Partner

6/10

Pleasant

30 Jul 2019

Eng Seng

First time stay

Staff is friendly and helpful but room is ok and there are mosquitoes in the room which feel uneasy overall is ok

Partner

10/10

Exceptional

23 May 2019

Virginia

Great rooms and facilities. Bathroom is very spacious. Amenities are unsurpassed. Courteous staff with good English. Right above a shopping mall. Things to be improved are breakfast buffet, the selections and service are good but some food is cold and dry. Also the parking check in/out gate is located on top of a slope, our car stalled several times after stopping there😅. Overall a very good hotel, I will definitely choose Rinra again on my next trip.

Friends_and_family Family

10/10

Exceptional

22 May 2019

Verified traveler

Very nice property and everything was top notch. Would recommend.

Business_and_leisure Self

8/10

Excellent

01 Nov 2018

Adrian

Lots of potential

Very nice hotel spoiled by noise. We were there four nights. The first night, there were sound checks for a music festival. At 10.30 pm, I asked them to stop and they did. They said the festival the next night would stop at 10.30pm but it went on until after 1 am. The third night, there was an event with live music outside the adjacent mall. The last night, there was an event at one of the three close by convention centres but not too bad. The windows of the room did very little to cut out the noise.

The room was excellent except that the bed was a bit hard and there was nowhere to hang wet bathers after using the magnificent infinity pool.

There were three service issues. We tried to give a stamped letter to reception to post but they wouldn't accept it. We bought a large (expensive) beer to divide between two glasses. The waiter poured it and left a small amount in the bottle on the counter. Another waiter then threw it away so we missed out. They then claimed the bottle had been empty. They need beach towels for guests to go to the excellent nearby islands.

Local transport is also an issue. There are no buses or mini buses. There's usually a taxi waiting near the hotel but not many in town to get back. Best to have the Grab app, although it didn't position the hotel well.

The included breakfast was excellent.

This hotel has a lot of potential but doesn't seem to have worked out how to best to deal with foreign tourists.

Partner

10/10

Exceptional

30 Sep 2018

Edwin

Friendly & courteous staff

Check in was easy. The front office, security and bell boy are very kind and always helpful. The buffet breakfast has variety of choices and the attendants are cheerful and always readily available to assist the customers.

Partner

10/10

Exceptional

27 Sep 2018

Edwin

Friemdly staf

The front office, bell boysecurity personnel and housekeeping are very courteous, friendly and helpful. Except the waiters at the Buffert are indifferent and some of the food are cold. Everything else is praiseworthy.

Partner

10/10

Exceptional

07 Aug 2018

Peter

Enjoyed Makassar

Excellent hotel with good facilities and great staff. Five star stay.

Family

10/10

Exceptional

30 Jul 2018

Gary

Fabulous infinity pool.

Very friendly and welcoming staff. The room was clean and comfortable with a great view over the waterfront and city. Only one little problem was the rain shower leaked. The pool was fabulous especially as the sunset over the sea.
The restaurant had a great breakfast. There was a wide variety to choose from and staff were very attentive.

Partner

10/10

Exceptional

29 Jul 2018

Verified traveler

Nice hotel and great view, looking forward to come back again

4/10

Poor

05 Jul 2018

philip

Room & facilities

Once enter room, there is light odour similar to vomiting.
Bedsheet has one patch light pink Color stain, don’t expect to see from a 5star Hotel.
Gym all 3set running track machine not working, screen show “error”.

6/10

Pleasant

01 May 2017

Denise

Excellent facilities but poor services

The hotel is very new and facilities are beautiful and functional; pool is gorgeous. Rooms are particularly comfortable with excellent amenities. However, staff, despite being friendly, are very poorly trained. We were 3 people and check-in took almost 40 minutes at 1am, with two staff handling it. Very low levels of English spoken so lots of confusion when ordering services. Incredibly loud music played in bar and pool area until past 10pm during the weekend, making it impossible to even watch TV on the 16th floor. Breakfast had plenty of local options but few international/western options. Finally, the hotel is situated in a large reclaimed area, surrounded by construction sites, so views, even when facing the sea, aren't beautiful. It's isolated from the main city centre but a new mall is opening next door. Overall a very comfortable hotel with great promise once the surrounding area is developed and serious management and staff training are put in place.

6/10

Pleasant

19 Aug 2016

alex

Bad services

Quee for 30 minutes at Check in counter, Rooms not ready untill 16.00 PM .

Family

8/10

Excellent

01 Nov 2024

Verified traveler

Nice hotel

Nice hotel for a few nights stay. Good breakfast. Clean and well keept room

Partner

10/10

Exceptional

09 Apr 2024

Wilhelmina

Exellent. We hope to be back here.

Leisure

8/10

Excellent

29 Mar 2023

Didiet Tri

Hotel dekat mall dan pantai

Hotel bintang 4/5 di dekat mall dan pantai, agak jauh dari kota jika jalan kaki, tapi cukup dekat dengan pantai losari

Business

10/10

Exceptional

23 Nov 2019

Verified traveler

とても綺麗。清掃も行き届いている。スタッフさんも笑顔が素晴らしい。

Friends_and_family Family

10/10

Exceptional

16 Aug 2019

Marcel

Clean, excellent breakfast , English speaking staff

Leisure Partner

10/10

Exceptional

07 Jul 2019

Verified traveler

Uitstekend. Hotel, omgeving en personeel. Service en ontbijt goed en internationaal

Friends_and_family Family

6/10

Pleasant

31 Mar 2019

Verified traveler

L albergo è bello moderno elegante. Il servizio internet pessimo. Lo staff alla reception è gentile ma parla molto male l inglese e qualunque colloquio è di fatto impossibile. Il room service prevede solo pagamento in CONTANTI!!!! Colazione self service buona e molto abbondante. Prezzo competitivo

Business Self