BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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SureStay by Best Western Grayson
Ashland - KY · United States
501 C W Stevens BoulevardView location
8.0/10Excellent379 Reviews
Cleanliness8.4/10 8.4
Service8.6/10 8.6
Comfort8.6/10 8.6
Condition7.8/10 7.8
Amenities7.4/10 7.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About SureStay by Best Western Grayson
The SureStay by Best Western Grayson in Grayson, KY is conveniently located off I-64 at exit 172. We are only minutes away from Kentucky Christian University and Grayson Lake.
Relax and enjoy our well-appointed property with complimentary hot breakfast, indoor pool, free internet, cable tv, 24-hour coffee, and in-room coffee tea. Several restaurants are nearby with a few within walking distance.
If you venture out into the area, Carter Caves and Greenbo Lake is only a short drive from the property. We look forward to servicing you when you are in Grayson.
Show less
When you stay at SureStay by Best Western Grayson in Grayson, you'll be 14 minutes by foot from Kentucky Christian University. This hotel is 11.5 mi (18.5 km) from Grayson Lake State Park and 12.6 mi (20.3 km) from Hidden Cove Golf Course.
Make yourself at home in one of the 60 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a computer station, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No elevators
Private host property
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 9:00 AM to 9:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Property is located within an airport and access is restricted to airport travelers only
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
-
Minimal age
21
-
Optional fees
- Rollaway bed fee: USD 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Kentucky Christian University
1.2 km / 0.7 mi
Grayson Lake State Park
18.5 km / 11.5 mi
Hidden Cove Golf Course
20.3 km / 12.6 mi
Carter Caves State Park
23.2 km / 14.4 mi
Sandy's Racing and Gaming
24.8 km / 15.4 mi
Malibu Jack's Ashland
24.8 km / 15.4 mi
King's Daughters Family Care
24.8 km / 15.4 mi
Camp Landing Entertainment District
24.8 km / 15.4 mi
Carter Caves State Park Golf Course
26.3 km / 16.4 mi
Bat Cave and Cascade Caverns
26.7 km / 16.6 mi
Sandy Creek Golf Course
27.5 km / 17.1 mi
Diamond Links Golf Club
27.9 km / 17.4 mi
Armco Park
29.6 km / 18.4 mi
Sundowner Golf Course
33.7 km / 21 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 60
- Number of floors (main building): 2
- hotel
- City centre
- Airport
- Entertainment Area
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
Show 16 more facilities & services
- Wi-fi
- Laundry service
- Hotel safeExtra charge
- GymExtra charge
- Newspapers
- Banquet hall
- Meeting room
- Business centreExtra charge
- Indoor freshwater poolExtra charge
- TV lounge
- Breakfast
- Continental breakfast
- Non-smoking establishment
- Fitness
- Horse ridingExtra charge
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE AccessibleSUITE • Accessible • 1 BedroomSUI.H6-10
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
SUITE Accessible
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-10
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
QUADRUPLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 23 m²DBL.ST-6
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
DOUBLE STANDARD
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-6
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
QUADRUPLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 8 m²QUA.ST-3
Room overview
Non-smoking room- Room size
- 8 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
QUADRUPLE STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 8 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST-3
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 BedroomDBL.NM-10
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Facilities with extra charge
- Hydro-massage bath
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
DOUBLE NON SMOKING
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-10
Room amenities
- Wi-fi
Facilities with extra charge
- Hydro-massage bath
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 23 m²SUI.KG-5
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
SUITE KING SIZE BED
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-5
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-9
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
DOUBLE Accessible
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-9
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
DOUBLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-10
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
DOUBLE Accessible
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-10
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH JACUZZISUITE • WITH JACUZZISUI.JA
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
SUITE WITH JACUZZI
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Room code: SUI.JA
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
DOUBLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 BedroomDBL.NM-8
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
DOUBLE NON SMOKING
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-8
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
DOUBLE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE NON SMOKINGSUITE • NON SMOKING • 1 BedroomSUI.NM-10
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
SUITE NON SMOKING
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM-10
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 23 m²QUA.ST-4
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySureStay by Best Western Grayson
QUADRUPLE STANDARD
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST-4
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about SureStay by Best Western Grayson
100
reviews shown
Terry
Good lower priced hotel!
Laurie
I think the biggest issue is that they need more staff. There was one person doing breakfast and bless her heart she was running back and forth like crazy but had a very hard time keeping up.
Our sink was super cracked! Like not just a little crack but like 5 major splits in it. I was almost afraid to use it. And the water never ever got hot. It was warm but not hot. My husband likes hot showers. I’m ok with warm, but it was barely warm.
Also checkout is supposed to be 11, but they deactivated our keys at 10:30. Might have been earlier but that was when we noticed it. We were carrying luggage to our car and got locked out.
I’m thankful I only paid $44 for this room. We had $61 one key cash. If I would have paid over $100 for this stay I would have been super unhappy!
Our sink was super cracked! Like not just a little crack but like 5 major splits in it. I was almost afraid to use it. And the water never ever got hot. It was warm but not hot. My husband likes hot showers. I’m ok with warm, but it was barely warm.
Also checkout is supposed to be 11, but they deactivated our keys at 10:30. Might have been earlier but that was when we noticed it. We were carrying luggage to our car and got locked out.
I’m thankful I only paid $44 for this room. We had $61 one key cash. If I would have paid over $100 for this stay I would have been super unhappy!
Shanna
Our entire baseball team stayed here— rooms were dirty, sheets were stained, towels were nasty. Trim was missing off of the room, there were bugs everywhere, puke on trash cans. The side exterior door didn’t lock, bathtubs not draining, toilets clogging, pool area was not usable in the heat (fans or stronger ac would be beneficial). The staff was great, but the property needs updated and cleaned.
Barbara
Very clean and breakfast was well done. Staff were friendly and competent. Would stay again.
Edwin
Quite and clean location, enjoyed stay.
Judith
Clean room, good breakfast, Pleasant and helpful personnel, and good location. What more can you ask?
Daniel
Room was clean and cozy. Not a 5 star hotel by any means but comfortable. Good spread of breakfast options.
Kyleigh
We booked the jacuzzi suite room. If you have a room with one of those in there I recommend setting the air conditioner to the “dry” setting, if not the whole room is moist. The floor was slippery, the carpet was sticky, and even the nightstands had condensation on them. It got better after we set the air conditioner to dry. Our TV wouldn’t connect to the internet all three days we were there, and our phone in our room didn’t work at all. Other than those minor inconveniences, the service was really good, everyone was so nice and the breakfast was good! The building is in a good location and has lots of parking
Rebecca
Staff is great, breakfast was horrible. Toilets did not flush. Would not recommend
YingShi
The room It smells terrible.
James
Yes breakfast was fine but pool was slimy unable to use it pool closes at 9 at night so many kids were in it that by time they cleared out water was slimy and couldnt use pool that was only reason i. Chose stay there i could went anywhere without pool
Susan
Clean room Easy check in. Good breakfast. Kids loved the pool
Lutricia
A\C was not working in room. Had to move to another room and it smelled like dirty, wet socks. I was told by staff members they have a new cleaning crew. The towels in one of the bathrooms were all dirty. The pool surface had paint chipping off, but it was still fun. Bathroom had hair in the sink and we also found a long piece of hair in the eggs. The breakfast was okay, very tasty. Especially the biscuits and gravy. Over all the front desk attendants were Great!
Grant
tuff
Michael
Dirty, did not smell remotely clean. Strong febreeze smell the moment you walk through the door as if they know it’s unclean. Was not worth the price by a long shot.
Michelle
Found hair in bed there was mold on the ceiling
Stephani
Staff was so amazing and nice. The beds are very firm, the breakfast could use more of a variety but we loved the waffles.
Tammy
Clean room close to everything
Chloe
The hottub was leaking water. The shower did not have good water pressure. Food had no seasoning. Room was pretty clean. Air conditioning worked good. The water was HOT and I loved that.
Suzanne
Old hotel, carpet in the hallways were very dirty. No elevator. In our first room the bathroom wasn't cleaned and there was a light flickering in the room. Went to the front desk and told the front desk who was ver apologetic and changed our room. The 2nd room was alittle better. The beds were on metal frames and the room was dusty. The bottles of shampoo, conditioner and body wash in the shower were all empty. The mini fridge made noise on and off all night. The breakfast was ok. No fitness center or hot tub.
Missy
The pool was amazing!!!!
Julie
Nice place
Kristin
The room was not as advertised. The jetted tub in the room was half the size it was supposed to be.
Steve
It goid
Jimmy
Pool room was cold
Jarrod
Lit parking with loading/unloading area, good, but not large hot breakfast selection
Susan
Parking was easy, front desk staff was very nice and accommodating, would definitely stay again
NICHOLEE
The staff. I also enjoyed the hot breakfast.
Christina
Room was clean
April
Understaffed- no nighttime maintenance, felt sorry for the girl at the front desk in a full hotel who was doing her best to manage that plus toilets that weren’t working, etc. Also, the breakfast is awful. I’ve been staying at this hotel for a decade, and it’s never been like this. In the future when we need to come to Grayson, I will be looking at Ashland or Huntington for not only cheaper rates that other groups I knew were talking about, but better quality.
Tom
.
Nathan
Amazing.
MARY
Was surprised that there was not an elevator.
Teresa
Didn't eat breakfast because there was a bus load of college kids taking up entire very small dining area. We went elsewhere for breakfast.
Cherie
I need my receipt for stay in. Grayson
Denis
Good breakfast, but our room had a very strong smell (maybe carpet shampoo) that was overpowering.
Amanda
Smoky room
It was nice until we came back the second day and the room smelled like cigarette smoke. My suitcase still smells like cigarettes
Scott
Great breakfast
That wait to check-in was entirely too long. The breakfast was very good.
susan
Staff was super helpful and quick to help. There was a small issue with room (not a huge deal). The attendant quickly switched me to a different room without delay. Every time I left or returned thru the lobby I was greeted with a friendly smile. The breakfast room was well stocked and had lots of hot and cold options. The space was clean. As a female solo traveler safety is always a concern. I felt very safe in the whole space. I saw cameras in all the common areas and there was always one or two people either at the desk or outside the main door. The parking lot was well lit with no darker areas or overgrown bushes. I was one the 1st floor so when I looked out the window I noticed the shrubs were well maintained and small. Overall I was very happy with how safe I felt.
janie
Great breakfast and very nice staff will be going back for sure..
Richard
The hotel was close to the highway, but quiet. We went to get into the pool and discovered that the heater was not working. When we told the woman at the front desk, she was surprised and offered to upgrade us to a room with a jacuzzi and said that it would be fixed asap. We returned a week later, and the pool was fixed. The entire staff at SureStay was very pleasant and helpful.
Renee
Employees were nice
Judy
Very nice rooms. Tried to check-in before check-in time and was told it would cost an extra $20.00 for early check-in. I didn't see anything about not having an elevator. My husband and I had a hard time getting up and down the steps. The internet went out and we had no Tv one night.
Tanya
Older facility. No elevator. Kinda worn out furnishings. Breakfast is very basic. Staff was fine. Check-in was meh.
Sierra
People were friendly .
But upon entering our room there was dirty underwear on the floor in the bathroom and hair all in the tub
But upon entering our room there was dirty underwear on the floor in the bathroom and hair all in the tub
Ryan
Sheets were stained bad. Towels were damp, floors felt wet. Bathtub dripped non stop
Rachael
No elevator, cramped rooms, unfortunate piil area
Christopher
High Turnover
I stay at this hotel frequently. The Turn over on employees is very high. There are new employees everytime I check in.
Kristina
With not too many choices available , I started here for one night .
Odd combination of “dated” and “renovated”
The room was clean , bed was surprisingly comfortable.
Biggest plus was the Mexican restaurant I could walk to next door .
Odd combination of “dated” and “renovated”
The room was clean , bed was surprisingly comfortable.
Biggest plus was the Mexican restaurant I could walk to next door .
April
Everything was just ok. The whole place is very musty smelling and everything had a “wet” feel. They need some dehumidifiers. The linens were clean. Breakfast was decent for a hotel. Our toilet ran on and off the whole time, it was particularly loud in the night. Also, the doors stick everywhere so lots of door noise. It was the best option in the area, but I wouldn’t stay again given a choice
Michael
Extra $20 to check in 30 min early, floor in room dirty, Went to breakfast at 8:00 am and nearly everything empty. What was there was cold & stale. Will not recommend to anyone nor will I stay there again.
JAMEY
Would recommend
We were traveling for a funeral. The staff was all very friendly and helpful. The breakfast area was very nice.
GEORGE
Nothing. Pubic hair in shower. Room above leaking water into my room. Mediocre breakfast. There were a few choices in restaurants nearby.
Joseph
I assume the high price i paid for the room was due to the Rock the country concert booking the hotels in the area but it definately not a $400 a night place
Natalie
nasty bedding
our bed had ants all over it the first night and we were just given sheets and had to change it all ourselves.
Tammy
We’ve stayed here for 20 plus years because it’s always a good experience. The staff are always friendly. The new updates look great. The breakfasts are very nice. Better than most places we’ve stayed at.
Andrew
family from Arkansas
We had two rooms 122 and 123. Room 121 smelt horrible. Michael Ann was great and understanding when I asked if we could switch rooms. She said if it smelt to that if I let her know she would make sure she got me a good room. The room didn't smell good but smelt better than the other. During breakfast we went down between 730-8 and there was no eggs. We sat down and waited for about 15 minutes but none was never brought out. We purchased with Continental breakfast to save money on food so it was disappointing. The older kids was able to eat about 930 so that helped for sure. This property definitely needs to work on cleanliness.
Deborah
Great staff. Polite and welcoming. Room clean
Tina
Sign by check in says no pets allowed. A family came walking in from outside in their swimwear with 2 dogs. Went straight to their room. The chair in our room was stained black over most of chair. Our friends toilet bowel had not been cleaned after someone had a bowel movement. Out of eggs , over cooked sausage. The biscuits and milk gravy were good. Won’t stay at sure stay again
melvin
I like that even though the hotel was off the freeway the traffic amazingly enough wasn't disturbing at all. It was close enough to everything you could possibly need or want. And we were literally eight minutes from where we needed to be everyday
Kamia
My room had awful bad smell .
melvin
This is exactly the place you are looking for if you want relaxation, clean, spacious, fun plenty to do, beautiful the affordable option for rooms with hot tubs, a indoor heated pool, face friendly, the hospitality is super welcoming and just a all around amazing trip. Definitely will be back thank you Sure Stay for treating us like we have been pals forever,
Rebecca
The room was absolutely dirty this time and there was hair all over the bathroom and in the tub.
melvin
This property is absolutely beautiful the stay was truly peaceful and definitely well worth the stay
barry
Everything was great except the kids that woke us up at 12
Rebecca
The room was very nice and the people was very friendly. I personally think the pool could use some tlc. The water smells weird and there is so many bugs floating around in the water.
Janice
The Mexican restuarant next door is GREAT! The hotel is good, full of preteens because of indoor pool. There is no elevator… I think there used to be.
Christine
First night was terrible as the noise from something kept us awake nearly all night. Found out it was probably from some trucks at the restaurant next door. We only got two hours of rest. We requested a different room for the second night and they moved us across the hall. That room was great and we slept very well. Staff were all very nice .
Robert
Had a great stay. Janie and Matt made it happen. The staff was friendly and accommodating . The only thing I believe they need to let people know is they don't have an elevator. But the staff accomadated for that. We had a great stay. The staff is great.
Mary
It was clean but the room smelled like smoke to be a non smoking room plus I didn’t understand why Expedia charged us $158.22 for the room and when we got the receipt at the end of our stay, it was $118.57
Jeff
Bad experience , will not return
The room did not have bath towels in it. We had to ask. When we went for free breakfast, served from 6-10, there was nothing left at 8 am and no one around to refill the trays. They checked me out after 1 day of a two day stay. Had to have this corrected. Then we were incorrectly charged for the room. After receiving new towels, we used 1 of the 4 and they actually took the 3rd ! They came in and cleaned our room when we clearly hung the Privscy Tag on the door Will never stay there again. And last but not least there is no lock on the back entrance.
Corey
Great clean place to stay
A spur of the moment trip I needed a nice place to stay. This is my answer. The staff went above and beyond to help me when I went to take a shower and found that the room I originally was in did not have any water pressure they did not hesitate to put me in another room and make sure I was well taken care of. Will definitely stay again only thing I wish they had was an elevator.
Elena
Was good hotel, clean.
Jennifer
Overall good minus weed smell
Biggest complaint I had was the hallway smelled big time of weed and it would come into our room. I have to assume it was a person staying there. Hallway smelled so bad. But breakfast was good. Room was clean.
Missy.
Angie at the front desk was AMAZING!!!! So friendly and treated you like family 💗
Amanda
I stay here every year with my two daughters we love staying here.
Wesley
Very friendly staff rooms clean and wells stocked
Christopher
1st time ive had any problems
Thursday check in was great, rooms very clean and noise level was non existant.
Friday, Breakfast, cleanliness and staff was great. A dog was barking most of the day and night, in a room close by. The rules on the website said NO Animals aloud.
Saturday. Breakfast, cleanliness and staff were again great. Had people in room 110 yelling and talking extremely loud till 4am Sunday morning.
Sunday, breakfast, cleanliness and staff were great, once again. The staff should be paid very well and treated very well by the owner.
I stay at this location multiple times a year, However, with dogs and disruptive rooms, I may start looking elsewhere to stay.
Friday, Breakfast, cleanliness and staff was great. A dog was barking most of the day and night, in a room close by. The rules on the website said NO Animals aloud.
Saturday. Breakfast, cleanliness and staff were again great. Had people in room 110 yelling and talking extremely loud till 4am Sunday morning.
Sunday, breakfast, cleanliness and staff were great, once again. The staff should be paid very well and treated very well by the owner.
I stay at this location multiple times a year, However, with dogs and disruptive rooms, I may start looking elsewhere to stay.
Austin
Wouldn’t recommend
Jesús
Good choice
This is a clean, comfortable and economic hotel. No hot tubs in any hotel in this area. So the whirlpool tub in the room is awesome! 20 bucks more for your own private hotub is a plus in my book! Breakfast was good too.
Verified traveler
The hotel is definitely in need of some maintenance. If you need a quick room it works. Plumbing is an issue in the rooms and in other areas like vending.
Josh
Needs upgrades in the worst way.
MollyAnn
Hotel sucks
Room was disgusted.
Staff was so rude
Staff was so rude
Matthew
Great stay!
The staff was amazing. The desk clerk was super friendly and the gal doing the breakfast was so friendly and patient with our large group.
April
N
Michelle
Front desk staff was excellent and accommodating however our room wasn't cleaned and ready, the alternate room we were given was also not cleaned and the hot tub was left with water standing in the bottom. The 3rd room was properly prepared although the AC unit couldn't keep the room cool and the hot tub drain was difficult to keep down to hold water
Kala
Definitely will be coming back.
kara
Would have liked to know there was no elevator ahead of time but all and all it was great experience.
Aaron
The toilet wasn’t secured to the floor. The water in the bathroom wouldn’t shut all the way off. Hallways were dirty even after cleaning crew cleaned them. Breakfast was burnt and cause the entire hotel to smell like burnt food. Cereal was stale and not edible. Juice and milk were not chilled. Various problems that all lead to overall poor management and poor staff.
Dawn
Front Desk nightmare
After calling ahead to double check reservations and late check in . Hotels.com never made the reservations lied about sent me all the right emails to verify. And like little baby Jesus birthday no room in the INN .
Front desk man wasn’t helpful and didn’t know anything I was told at 3 am they take back your room.
Front desk man wasn’t helpful and didn’t know anything I was told at 3 am they take back your room.
Judy
Disappointed
This site was just ok. We had an odd odor in our room which was quite annoying. The room was not what I would consider clean. The toliet seat was broke and should have been addressed.
Deborah
Good stay for a one night - comfortable and clean! Oh, and inexpensive!
Misty
Not happy
Wasn't good I car trouble so wanted to reschedule for the next night instead refunded my money and I'm not going to receive the money back for 5 to 10 working days so not happy with my experience
Verified traveler
Worth the money
We have stopped here three times. We know that we can trust it to be clean. The non-smoking rooms are truly non-smoking rooms. The towels are a little thicker than your average cheaper hotel and we have come to trust this place. Feels safe and I get a good quiet night sleep.
Wendy
Worth the money
Clean and new feeling. Nice towels, comfortable bed. Staff is friendly
Amanda
Nice spot. Clean room but musty smell. Maybe the carpet? It felt damp. Pool needs a good vacuum. Understaffed in morning. One girl trying to do the breakfast and run the front desk all at the same time. No big complaints though, I would stay there again.
Joshua
The price was great the room was clean..but the phone did not work nor did the microwave..the toilet was clogged..just needs maintained but the price was what brought me here..
Verified traveler
My only complaint was we only had one towel in our bathroom hotel was clean staff were nice we ended up stuck here a extra night due to car issues
Verified traveler
1 - on second floor and no elevator and I have a bad knee
2 - when they came to clean room all we wanted was fresh towels to switch out and he had nothing to give us so he went down and grabbed two pool towels to give us
3 - nobody at front desk when we arrived or left - had to wait at least /0 min for somebody to check us in
4 - sheet had a horrible yellow stain on it so I took that top sheet off
2 - when they came to clean room all we wanted was fresh towels to switch out and he had nothing to give us so he went down and grabbed two pool towels to give us
3 - nobody at front desk when we arrived or left - had to wait at least /0 min for somebody to check us in
4 - sheet had a horrible yellow stain on it so I took that top sheet off
Verified traveler
As soon as you walk into the room you get this musty smell that just hits you in the face. It was so bad we ended up buying febreeze and sharing it with another couple groups that stayed with us. Also the bathroom outlet did not work and the light in the bathroom kept going on and off all night. Even when taking a shower it wouldnt stay on. The bathroom you could tell had not been sweeped. The beds were very uncomfortable. I think sleeping in the floor would have been more comfortable and the pillows just deflated as soon as your head hit them. Overall horrible but we had committed to staying for that one night due to having to get up so early the following day. The staff was super nice and friendly. It was just everything else wasn't the best.
Location & surroundings
SureStay by Best Western Grayson
501 C W Stevens Boulevard, Grayson, United States
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SureStay by Best Western Grayson
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