Name: Candlewood Suites Midland Sw By IHG
Address: 110 Longview Ave, Midland, 79701, US

10/10

Exceptional

08 Jul 2026

Daniela

The kitchen area in the room is convenient. Staff were really helpful

Partner

8/10

Excellent

04 May 2026

Terry

Everything was in order

Self

10/10

Exceptional

26 Mar 2026

Gabrielle

Beautiful from the outside in walmart right across for a nice little walk

6/10

Pleasant

19 Feb 2026

Juan

The room was nice but the main issue was the shower. At first I didn’t have much pressure to shower but I was happy when they did fix that issue. The. Unfortunately the hotter I put the shower the less pressure I had. So a decently hot show had very very little pressure. Also I had to literally reactivate my room key every time I came back from work cause it would never work. It got to the point where it was the first thing I did when I walked through the lobby. The staff was awesome and so was the facilities. The ladies up from never hesitated to help with my room key and eventually knew who I was and what I needed when I did come through the doors

Self

2/10

Poor

09 Feb 2026

Tawny

The room wasn’t the room I booked for. The bed was a queen and I booked for a king. The bathroom was rusted and dirty. The telephone at the location does not work so you can’t call the hotel for anything. They do not clean your room daily or give you clean towels daily you have to go down to the front desk and ask for towels if you want them.

6/10

Pleasant

13 Dec 2025

Ricky

hotel was overbooked so room not available, then room they give key didn't work after another visit to front desk key worked but room seemed occupied gave us another room. upon late return took shower inside of shower curtain had stain spot to late to complain just had to tolerate it leaving early next morning.

Leisure Partner

2/10

Poor

06 Aug 2025

Sarah

Elevator was down, NO DISCOUNT FOR THE INCONVENIENCE. Put on the 4th floor in handicap room. The toilet seat was broken & only attached by the screw on the left side. I almost slid off & busted my head on the tub!!! Both the telephone & the alarm clock DID NOT WORK, even plugged in. I called & communicated to front desk, the lady offered to swap our room & said come swap keys at the front desk (clearly lazy to not offer to bring them to us) I told her it'll be a little bit, she said okay. We hadn't eaten all day, so we sat to eat our take out food since already getting cold. Went to swap keys & the front desk lady said are you here to swap keys, I said yes, she said well it's too late. I said what? She said you have to come within an hr., I said how would I know & you should have made that clear over the phone, she said that's a rule for all hotels. I said you are just going to leave us in a below upkept room?! She said you can talk to a mng tomorrow & theres no maintenence here to replace the toilet seat, phone, nor alarm clock. So I went upstairs, packed, & found another hotel.
This is flat-out wrong, terrible service, & BS to expect customers/guests to stay in this crap, deal w/that front desk lady, & to pay what I paid! Disgustingly disappointing & ridiculous!

Business

10/10

Exceptional

04 Jun 2025

Bryan

Ok

6/10

Pleasant

19 Mar 2025

Craig

This hotel is in the West Texas oilfields and for this reason it is pricey at nearly $200 a night. Vinyl flooring in the rooms and cheap component desk/table combo. My room was clean, the bed was comfortable and the staff was courteous. I travel with numerous items and need a luggage cart. None were available upon my arrival or my departure. Considering this a 400 room facility lack of luggage carriers is a definite negative.

Leisure Self

10/10

Exceptional

08 Mar 2025

Nicci

Staff very friendly, very helpful to have the kitchenette!

Leisure Family_with_children

10/10

Exceptional

18 Jan 2025

Nicky

Good place to stay

Business

8/10

Excellent

25 Oct 2024

Scott Wesley

.

10/10

Exceptional

20 Oct 2024

Lelys

Great room and stay

Room was absolutely wonderful. Beds were very comfortable. Our girls had a softball tournament and they knocked out on the beds. It was a wonderful stay.

Friends_and_family Family

2/10

Poor

29 Sep 2024

Verified traveler

This hotel is poorly maintained. It is very dirty. The only redeeming quality is the bed was very comfortable.

Business

10/10

Exceptional

05 Sep 2024

Denver

Great service, clean rooms. wonderful front desk staff; especially Amanda helped with anything I needed great place to stay

Business Friends

10/10

Exceptional

28 Jul 2024

Sandra

Pet friendly and clean

8/10

Excellent

26 Jul 2024

Patsy

The door didn’t have the safety lock

Business_and_leisure

6/10

Pleasant

19 Jul 2024

jeffrey

The hotel wasnt very clean and its in a crappy area next to a noisy walmart

Leisure Self

8/10

Excellent

11 Jun 2024

mayra

The hotel is located right in front of Walmart so that's one of the things I liked about it. The check in was extremely fast, literally 2 minutes. The room was comfortable and clean, I was worried because I had read some reviews saying it wasn't very clean but luckily it wasnt the case. It did have a type of odor which was not of my liking but with a couple of sprays from my body spray and I couldn't smell it anymore. I loved that it had a full kitchenette with a full size fridge, microwave, range, sink and even a dishwasher. The bathrooms have complimentary Dove toiletries which I loved. Theres shampoo, conditioner and body wash fixed inside the shower and body lotion and hand soap fixed next to the sink. The beds where clean and comfortable, too. The only thing I disliked from my 2 night stay here was that there where 2 dogs in the room next door to us which kept barking all hours of the day and night and in the other side there was a room with really loud kids and we could hear everything they said. Other than that it was a very comfortable stay.

Leisure Partner

10/10

Exceptional

06 Jun 2024

Brenda

Better cleanings would be good. Bathroom sink was clogged w hair, there was hair in the tub, sheets didn't look clean and ice maker didn't work

Business_and_leisure Partner

4/10

Poor

18 Mar 2024

Jose I.

The room was not cleaned after the last guests’ stay. There was a pair of men’s underwear on one of the vanities drawer. The drain plug on the bathroom sink was broken and prevented the water from going down the drain There was dirt on the bathroom and kitchen cabinets. The floor in the closet was full of dirt and had a couple used Q-tips. The television did not work.
The problems were brought up to a lady who was the assistant manager.
She did not offer another room. The assistant manager did not offer to clean the room and stated that maintenance was not on duty because it was the weekend.
The assistant manager did offer a partial refund, but stated she had to talk to the manager for approval.
The assistant manager came back and stated that since I had booked it through Expedia that I had to contact Expedia, who inturn would contact her for the partial refund.
Expedia contacted her and the manager ended up denying the partial refund.

Business_and_leisure Family

8/10

Excellent

18 Mar 2024

Olga

Walmart

Business_and_leisure Partner

6/10

Pleasant

09 Mar 2024

ladawn

Room was dirty… dried stuff on couch, gum or something on the carpet. No hand soap in the bathroom. No sugar for the coffee.

Leisure Family

8/10

Excellent

21 Feb 2024

Christopher

This property includes a small kitchen if you need it. There are a lot of workers that stay in the property for several days at a time, so there is no daily room cleaning. The hotel is conveniently located near I-20 and has several fast food options to choose from. If you are looking for safe, affordable, and convenient, this is your place. If you are looking for more upscale with breakfast and sit down dining options nearby, may not work for you.

6/10

Pleasant

15 Feb 2024

Richard

convenient

6/10

Pleasant

14 Nov 2023

Lyndsi

Not the best and not the worst. Lots of patched walls that had not been repainted and had a funky smell. I asked if we could get them to get our trash and some extra towels after two days and I was told since it’s mostly oilfield that stay there they only “clean” the room once a week.

Leisure Partner

2/10

Poor

22 Jul 2023

Aaron

Bugs in the room

Business

6/10

Pleasant

03 May 2023

Manuel

Sink in Kitchen did not work, electric stove did not work. Hose keeping was good.

Leisure Family

10/10

Exceptional

20 Jan 2023

Cindy

I liked that it was located in an area with several shopping centers. Convenient. I liked the entire staff here. Every one was friendly, helpful, and resourceful. Thevroom was clean. The bed was very comfortable. I would stay here again and I would recommend.

Business_and_leisure Pet

10/10

Exceptional

07 Dec 2022

Manny

Pleased with stay

Business Partner

6/10

Pleasant

17 Nov 2022

James

Old, not clean

Leisure Family

10/10

Exceptional

01 Sep 2022

Ideli

Clean

Business Family

2/10

Poor

21 Aug 2022

Jose

I didn't get the room i reserved. Took too long to check in. Thay didn't ask ID when ask for a key after i check in. The add says that had swimming pool but it didn't. No breakfast.

Business

8/10

Excellent

04 Aug 2022

Michael

We had a suite with kitchen and 2 double beds. 3 of us were staying in the room. When we arrived, there were 2 dinner plates, 2 breakfast plates, one drinking glass, 2 juice glasses, 2 coffee cups, 2 table knives, 2 forks, 3 teaspoons 2 paring knives, one new and clean dish rag. I would have appreciated a set of 4 in all the dinner ware! A kitchen hand towel and a scrubber would have been appreciated! In the bathroom, only 2 bath towels, 2 hand towels and 2 wash cloths were available. It seems that in a room with 2 double beds and 3 people checked into the room, a full complement (4 of each) towels/cloths should have been available! We appreciated the staff not entering our room to change out towels and sheets. We try to conserve water and energy during this time and when workers are at a minimum!

Family

6/10

Pleasant

04 Aug 2022

Kaleb

The staff was friendly and the room was clean enough. There was a dirty handprint on the ceiling, the provided tiny lotion was half-used. There was no hair dryer. The water pressure sucked.
- my largest grievance is with Expedia for listing that this property has complimentary breakfast and a pool. Neither is true.

Business

10/10

Exceptional

03 Aug 2022

Gregory

Loved Free washer and dryer....loved the in room little kitchen.....loved lending locker. Loved convienent location to shoping and food choices.

Hated the elevator, was scary and shakey, The office staff never answered the phone. Trash cans outside were always overflowing. Luggage dollys both needed wheel replacements. Due to the resident Permian Basin Oil roughnecks, unacompanied younger females should avoid this hotel.

Leisure Family_with_children

2/10

Poor

03 Aug 2022

Adam

We traveled to Midland for the Junior Olympic Diving Nationals. We booked the room over a month out for a 6 day stay. When trying to check in, I found out our room was cancelled about an hour prior to our arrival. There was another guest having the same issue. The front desk and manager were not helpful and just said \"we are overbooked\". No offer for assistance. No apology. After driving 19 hours that was not a good experience.

Friends_and_family Family

6/10

Pleasant

09 Jul 2022

Rogelio

It was okay just not as a attentive manager on-site

2/10

Poor

06 Jul 2022

Alma

All linens including towels were old, durty, poorly cleaning. Our room wasn't ever visited to be clean. Not even just water is provided

Business_and_leisure Partner

10/10

Exceptional

02 Jul 2022

Christopher

Great unscheduled overnight stay

Great stay. Used hotels.com about 5 minutes before my arrival. When I arrived they already had everything ready. checking in was in less than 5 minutes. Room was more than I expected. Large desk, small kitchenette with stove, fridge and micro. Great overnight stay.

Friends_and_family Family

6/10

Pleasant

26 Jun 2022

Swany

Great beds

Had to adk for paper towels, none in the room. Had to ask for dish rag, none in the room. House keeping couldnt speak english, do adking for supplies was a challenge. Other then that, great stay

Friends_and_family Family

6/10

Pleasant

28 May 2022

Allison

I wish they would have came in the room an made the bed and give us clean towels but nada...

Business

10/10

Exceptional

27 Apr 2022

Holly

We loved the spacious room and the place was super comfortable with a friendly staff. We will definitely return when we come to Midland again.

Leisure Pet

2/10

Poor

24 Mar 2022

Lisa

Health Department violations/Fraud/Bad Business

No room available. They gave me a complimentary Out-of-service room 118.
Bed needed mattress replacement
Filthy room
No toilet seat
No plumbing connected under sink/water pouring out of cabinet onto floor
Dirty dishes in sink
Filthy counter tops/desk tops
Not ONE single towel or wash cloth in room
I was told room was complimentary but a $45 dog charge would be given. I informed them my dog is a state licensed service dog and it will against Federal Law to be charged anything for her. So they ended up charging me $89 plus tax!!! I have reported this to the Health Department and submitted pictures of EVERYTHING.

Business

6/10

Pleasant

21 Mar 2022

Chris

Vacation stay

Our room was great. It was spacious and clean, however, we did not toiletries. We only had enough towels for one person and whe we requested for more for two days in a row, we were told both days, towels were in the laundry.

Friends_and_family Family

10/10

Exceptional

19 Mar 2022

Marion

Very comfortable and clean!! Easy access to stores!

Leisure Self

2/10

Poor

16 Mar 2022

Verified traveler

Theft Vehicle if you stay here...

We booked this for our Tech's to stay at out of town, and Theft was a cause for us to relocate and cancel our stay. They would not refund the full 7 days only for 4 nights. We lost the remainder of the nights.

Business

2/10

Poor

23 Feb 2022

Ron

Pretty bad, overall

The stay was pretty nasty. The elevator was out for a few days and the staff seemed to all just play \"the victim.\" I had a lot of luggage, so they put me into the last room available on the ground floor. The room really just smelled from backed up sewage and was run down with broken cabinets and tiles missing. The microwave didn't work. The staff just really didn't seem to care. Pretty bad, overall.

Business

4/10

Poor

20 Feb 2022

Yvonne

I was surprised by the pet fee, it was high and unexpected and I had no choice but to pay or lose my room. The curtains in the room could not be closed so all the outside light flooded the room. I don't think I would stay there again.

Pet

4/10

Poor

06 Feb 2022

Crystal

I didn't like smelling cigarette smoke coming through the vent. I didn't like seeing reminants of food from previous guests visits on the floor. There weren't any amenities in the bathroom (i.e. soap). I had to leave the bathroom vent running just so the smoke wouldn't seep into the bedroom. I left around 2am because I was uncomfortable and not able to sleep.

Self

4/10

Poor

24 Jan 2022

Olivia

Dirty!!

There was no maintenance on duty. Had toilet issues and they suggested we come get our own plunger to fix it. Then someone threw up in the elevator and they didn’t clean it and put up a wet floor sign .. it’s stayed there and was almost dried when we came back several hours later

Business Family

8/10

Excellent

23 Oct 2021

Oscar

Great stay, poor customer service skills

Our stay was pretty much good. The room was comfortable and clean. We were there for only one night, but I’d definitely choose it again for its convenience.
I really did not appreciate the front desk lady’s attitude as we arrived. She did not even greet us and was not approachable. Also was not wearing a name tag (otherwise, I’d have stated her name here)

Friends_and_family Family

8/10

Excellent

22 Oct 2021

Joy

It had a cool feel to it. I loved having a full size fridge and stovetop. My only complaint is that my sink was plugged and wouldn’t come unplugged, but I wasn’t there long enough for it to be a major issue.

Leisure Self

10/10

Exceptional

19 Oct 2021

LaVonne

Everyone was great

Family

2/10

Poor

12 Oct 2021

Mary

Worst IGH Experience Ever

This was the worst hotel experience in my life. There was no maid service at all. Had to ask for linens, towels, toilet paper, and soap. Never received the soap and toilet paper. Linens didn’t for the bed. Had a king size bed with queen size sheets and standard size pillows. 32 in tv’s in large area. Will never stay at this place again.

2/10

Poor

08 Oct 2021

Verified traveler

Just spend your money elsewhere

Dirty and loud. We literally took our things and went to another hotel mid night.

Business

8/10

Excellent

24 Sep 2021

Ruben

Nice Small room for the price .

8/10

Excellent

20 Sep 2021

Alan

VERY Well rounded and versatile but no USB outlets

Among many places that call themselves \"SUITES\" Candlewood is among the unique that has a kitchenette. They have a great spacious desk, being a long continuous wall mounted combination of desk, dresser to one side and a peninsula to double as either return or dining table. Very practical if you have a lot of organizing to do. Also very much like the shower dispensers for body wash, shampoo & conditioner. I have used Candlewood at least 4 times since early July and 3 or 4 of the last business trips.

Business

6/10

Pleasant

16 Sep 2021

Frances

Price was ok.

Leisure Family

10/10

Exceptional

13 Sep 2021

Cynthia

I loved how clean everything was I was able to stay without worrying about my toddler getting into something dirty very clean

Leisure Family_with_children

8/10

Excellent

11 Sep 2021

Laurie

The stuff was very nice and the hotel is very clean. It is very close to the freeway which is great but far away from a lot of dining options. It has a full-service kitchen but no silverware or cups/glasses.

Leisure Partner

10/10

Exceptional

31 Jul 2021

Verified traveler

I liked everything.

Leisure Family

10/10

Exceptional

21 Jul 2021

Verified traveler

Very clean!

Leisure Family_with_children

10/10

Exceptional

20 Jul 2021

Verified traveler

Everyone was exceptionally friendly from the desk clerk that checked us in to the night clerk late at night!! I don’t see this level of kindness anymore.

Leisure Family

10/10

Exceptional

04 May 2021

Verified traveler

Room was clean. Beds were extremely comfortable with nice heavy blankets. Air conditioner worked perfectly.

Friends_and_family Family

10/10

Exceptional

22 Apr 2021

Patricia

Will stay here again.

Amazing room, clean, quiet and very comfortable. Great service, very friendly and helpful.

Partner

6/10

Pleasant

06 Apr 2021

Brittany

We reserved and paid through Hotels.com and were charged at the hotel front desk again. I was unaware my wife paid online, so I paid on site. Not a good experience! We still have not received a refund.

Friends_and_family Family

10/10

Exceptional

04 Feb 2021

Alejandra

Great people

The cleaning ladies where so nice & so did all the staff first great experience staying at a hotel! Thankyou all great job

Friends_and_family Family

4/10

Poor

25 Jan 2021

Benjamin

Hotel disgusting

Hotel was filty inside lobby, floors not mopped smelt disgusting inside. Paint in rooms and hallways looked horrible. Also the hotel website didnt give us the room we looked at when we booked. Total diferent room from what was posted on booking site. Also tv was a joke little tv hanging on wall. Hotels are not what they need to be. This all starts from management on down. Its all about customer satisfaction. We are in Midland every other weekend will not ne back.

Business

10/10

Exceptional

26 Oct 2020

LR

Front desk staff was very kind and accommodating- did everything she could to make our check in/out easy.

Friends_and_family Family_with_children

8/10

Excellent

18 Oct 2020

Verified traveler

The room where really spacious.
And nice and very clean.

Leisure Family_with_children

8/10

Excellent

26 Sep 2020

Austin

Pretty Good

The breakfast was only so-so and most of the gym equipment didn’t work. Other than that I was comfortable and enjoyed my stay.

Business

6/10

Pleasant

20 Sep 2020

Joyce

Okay, but not sure I would stay again!

The hotel room itself was nice and the staff was nice, but there were issues with our room. Our bathroom did not have a shower curtain and I had to call to have one brought up to me. The young lady who assisted with my request was prompt in bringing us one. I have never stayed in a hotel and the shower curtain was missing.

Friends_and_family Family

6/10

Pleasant

17 Sep 2020

Dave

Just so so

The first room I was assigned was filthy, had a broken ice maker and the phone was not connected at all. When I asked for a refund, they gave me another room and said the original one was a \"maintenance\" room. The new one was just ok and the bed was not comfortable! Also, the trash service came at 6:45am and made a very loud noise when dropping the dumpster, which after not sleeping due to uncomfortable bed, was not appreciated.

Business

10/10

Exceptional

24 Aug 2020

Jacqueline

reat place to stay

Wonderful place to stay, very clean and friendly staff.

Friends_and_family Family