Name: Tru By Hilton Midland
Address: 1101 Windhaven Dr, Midland, 79706, US

2/10

Poor

02 Aug 2026

Dawn

We had an active leak in our shower ceiling and it was crawling with black mold. All the desk clerk had to say was I can’t believe they keep renting this room out. Major health concerns here & that was all she said.

10/10

Exceptional

14 Jul 2026

Ryan Dean

Great staff

6/10

Pleasant

11 Jul 2026

Hollie

Room was nice, beds comfy but people above us were extremely loud, stomping and loud at pool. Midnight and people still loud, called front desk and room phone didn't work. Guess they had multiple noise complaints but nothing they could.

Friends_and_family Friends

10/10

Exceptional

06 Jul 2026

Michaleen

Great area
Nice stay

Live TV was not functional

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Cindy

Great

Family

6/10

Pleasant

05 Jul 2026

Jennifer

This is our 4th year visiting and staying in this hotel, definitely some changes from the past.

Trash overflowing, TV broken in the pool table area, breakfast pancake maker broke.
First room toilet broke, had to move rooms. No room phone didn’t work in either room.

Manager Mike on night shift on first night was extremely helpful. Other staff at front desk not so much.

Family_with_children

10/10

Exceptional

05 Jul 2026

Jessica

Our stay was great! Neighbors were a bit noisy and you could hear them through the wall, but we just turned the TV on and tried our best to ignore them.
Staff was very friendly when we would walk in or out of the hotel and very helpful at check in and check out.
Room was clean and beds were so comfortable. Nice sleep.
Breakfast was great. Daughter loved that she could get some cereal, a boiled egg, and a bagel all at once. She said that it was all of her favorites every morning, so cool!

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Jorge

Rooms nice

Self

10/10

Exceptional

03 Jul 2026

Marvin

Lobby was inviting and laid out well with a refreshing scent. The room was easy to locate, the electronic lock operated smoothly work the room being an adequate size for two, room temperature worked workout issues, had a work station, refrigerator and plenty of USB ports. Instructions on how to utilize the unfamiliar alarm hub would have been useful. I felt secure at the hotel and it's location too Momentum Bank Ballfield.

Partner

6/10

Pleasant

01 Jul 2026

Holly

On checking in, we had to look for the front desk attendant. She was hidden in the corner, on her phone, and only gave basic instructions. We had to look in the key holder to find out our room number.
After getting to our room, we noticed the bedsheets were either dirty or stained. Makeup either stained or remained on one of the pillows. I’m not quite sure which. I tried calling the front desk for another set of sheets, but the room phones were inoperable. Once again, I went in search of someone to find a clean set of sheets. Basic supplies, like cups, were left unstocked. The TV’s connection was poor and the screen kept going blank. The stay was quite disappointing.
To end on a positive note, the morning staff at the front desk was friendly. This hotel could definitely improve. We go on overnight stays in Midland to accommodate early morning appointments. Unfortunately, this property won’t remain on our list of places to stay despite its convenient location.

Partner

10/10

Exceptional

27 Jun 2026

Jake Dwayne

Our stay was very comfortable, clean and pleasant. It was very well located, we will definitely stay there again.

Family_with_children

8/10

Excellent

26 Jun 2026

Linda

Very quiet and clean. Nice place to stay.

Friends_and_family Family

6/10

Pleasant

25 Jun 2026

Ronald

Got ready to checkout. I was told that the room was booked through Expedia and Expedia would provide the receipt. I said I was pay at the hotel. The morning clerk argued with me. I had to make an appointment and left. While still in town, I got a text that Tru by Hilton in Midland charged my credit card and the charge was $20 more than expected. Expedia had not charged it. I checked my booking email. It said pay at hotel. I went back to the desk clerk and asked for a receipt. She argued again. I showed her my credit card text showing they charged my card, not Expedia. I showed her the booking email. She finally printed a receipt and slammed in down on the desk. I said thank you, and she said nothing. The receipt showed that Tru charged my card. She was wrong; she was rude; and she did not apologize for the mistake.

Self

6/10

Pleasant

22 Jun 2026

Dennis

The club next door was loud with thumping base,Up until around 2:00am.
Not worth the price.

Self

10/10

Exceptional

12 Jun 2026

Rachel

I felt a little alienated by the whole dorm room vibe, but the bed was exceptionally comfortable, there are USB ports everywhere, and the common areas are great. The breakfast was truly outstanding with a great selection of quality offerings. Some of the other guests beside me and above me were exceptionally loud until after midnight so it was difficult for me to sleep. I don't know if that's typical or I was just unlucky.

10/10

Exceptional

08 Jun 2026

Robert

Have stayed here several times, location is great. Staff is always friendly, this time did not have lot of knowledge of the amenities. She did not have a remote for the TV in the lobby asked how we could change the channel she said we could mess with it because she didn’t know how. We were having trouble with the grill outside asked for her help also said she didn’t know how.

Friends_and_family Family

2/10

Poor

07 Jun 2026

Gabrielle

There were no towels in our room. The alarm went off at 6am which disrupted our sleep and ultimately woke us up for the day. I recommend checking to see if prior alarms have been set before a new guest arrives in room.

2/10

Poor

31 May 2026

Araceli

Las personas que trabajan ahí,no son nada amables, a la hora del desayuno,tenian todo vacío,los cuartos no tienen microondas, tienes que bajar al lobby a calentar la comida,lo único bueno fue la alberca, la mesa de billar,

Family_with_children

6/10

Pleasant

31 May 2026

Susan

The rooms were clean however the rest of the property was dirty and was never really cleaned while there. Trash over flowing, bbq pits and counters had old food, gum stuck on the tv, just overall disgusting. Very disappointing.

Family_with_children

6/10

Pleasant

30 May 2026

Dallas

The room was decently clean, but the floor was absolutely disgusting!!! you could not walk on that floor in bare feet or your feet would turn black and you’d have to go wash them off. Other than that, I don’t really have any complaints. Not a terrible place to stay if you’re only staying for a night.

8/10

Excellent

26 May 2026

Debra

I was in town for a graduation. The location was perfect since it was across the street. Our room was on the first floor and I liked it was closer to the back door. The only real complaints I had was the fan not working in the bathroom and the drain in the sink took a while for the water to go down. Other than that it was really nice. The staff was very nice and helpful. The room was clean. The beds were comfortable.

Friends_and_family Family

6/10

Pleasant

22 May 2026

Yan

Not ideal

Family_with_children

10/10

Exceptional

18 May 2026

Regina

Staff was great, room was nice & clean

Partner

8/10

Excellent

18 May 2026

Clarissa

I would love to give Tru by Hilton a top rating, because the rooms are comfortable & wonderfully set up. However I was perplexed by the messy carpet, something clearly left mid-stay by sloppy guests—a trail of crumbs, ground-in food etc. on the carpet from roughly the room next door to the elevators. The cleaning crew was there when I left around 11am & they must have seen it, but no one bothered to sweep/vacuum the hallway. I reported it later at the front desk, the woman there said she’d look into it, but no cleanup happened afterwards that I could observe.

Friends_and_family Friends

6/10

Pleasant

16 May 2026

Juan

The staff could not find my reservation, they made no effort to find it. I had to call Expedia they gave them the same reservation number I had given them and after a while the problem was resolved.

4/10

Poor

11 May 2026

Selina

As soon as we arrived at the room, we noticed an orange stain on one of the beds. I called the front desk to request new sheets, but 30 minutes passed and nobody had came i had open the door and are there where cleaning ladys i asked them if they had bedsheets and they told me somebody would come by soon. I waited 10 minutes and nobody came by so I went downstairs to ask her receptionist if she had some so I could replace them myself she ended up following me and told me she would get me some herself. She said there was no clean, but the ladies that I had asked first for sale in the hallway and they provided me some finally they offered to put the sheets for me, but we have been in the hotel for 45 minutes so I just did it myself and to top it off and we got in the shower of the shower curtain had a booger and hair stuck to it. The hotel is nice and great area but next time I’ll just choose the next-door to stay instead of there.

6/10

Pleasant

11 May 2026

John

Ok

4/10

Poor

10 May 2026

Johnnie

Yes

Family

10/10

Exceptional

06 May 2026

Brenda

Wonderful staff, great location, very comfortable room, the breakfast was delicious. The shower was a bit dirty looking, but everything else was nice.

Family_with_children

10/10

Exceptional

03 May 2026

Tiffany

Everything was spectacular!!!!

Self

8/10

Excellent

23 Apr 2026

Meschelle

Room was nice. Comfortable. Property had a lot of trash in lot. No coffee in lobby at breakfast?

Partner

10/10

Exceptional

19 Apr 2026

Cynthia

The staff was amazing. And our room was very clean.

10/10

Exceptional

19 Apr 2026

Mike

Convenient location, stay here an average of 5 times a year for the last couple years.
Staff always helpful and place is clean- great business stay for me.

Self

10/10

Exceptional

30 Mar 2026

Vanessa

Friendly staff, clean room

8/10

Excellent

26 Mar 2026

Joseph

Welcoming, clean, efficient, good breakfast.

10/10

Exceptional

19 Mar 2026

Jason

It was great

Business

2/10

Poor

16 Mar 2026

Teraesa

The place was filthy. The eater spot on tub was falling off wall. Handi cao rails not secure to the wall. Noise level awful. Had to complson twice about rowdy kids at 2 am. Breakfast was suppse ti be available at 6 30. Wasnt our until 10 to 8. Creamer was pld and was watery with chunks.

Pet

6/10

Pleasant

14 Mar 2026

Andrew

The tv didn’t work , the cable or satellite was horrible.

Self

6/10

Pleasant

08 Mar 2026

MELISSA

The staff was very friendly and welcoming during check-in. They had nice cold freshwater, which is always nice. The ice machine was not working on the first floor. The first floor bathroom was out of toilet paper and the trash was over filling everywhere. Our room was nice and tidy looking until we went to the sheets and they were stained with what look like food. The bathroom was OK. This hotel was our go to place every time we visited Midland, which is at least once a month from spring to fall it’s just sad how fast its upkeep is dwindling.

Friends_and_family Family

6/10

Pleasant

08 Mar 2026

Christina

Room needed a deep cleaning. Several dead bugs in our bathroom floor, looked like they had been there a while. Breakfast wasn’t ready when we went at 7:45am. Rooms are very small.

8/10

Excellent

07 Mar 2026

Franci

Our room was quite roomy and the bed was so comfortable! The water in the bathroom only came out as a trickle. Breakfast was supposed to be at 7:00 am. We showed up at about 7:10 a there was hardly anything out. Pot for oatmeal was empty, the hot plate for eggs/sausage was empty. The bread and muffins were just being filled. We didn’t have time to sit and wait, so we left without breakfast 😢

Family

10/10

Exceptional

05 Mar 2026

Ryan

Great.

2/10

Poor

03 Mar 2026

Desmond

My room had

8/10

Excellent

01 Mar 2026

candy

The hotel itself is nice. There is a bar across the street and I didnt notice when booking. I was awakened at 230am watching the police and all the terrible traffic. If you want peace and quiet...this was a bad location.

Self

10/10

Exceptional

27 Feb 2026

Veronica

Great stay!

Friends_and_family Family

8/10

Excellent

23 Feb 2026

Cory

Hotel was good, staff was very nice and helpful

Partner

8/10

Excellent

22 Feb 2026

Jenny

Staff offered Hilton honors gift bag.

Partner

8/10

Excellent

20 Feb 2026

Shannon

Clean room, easy, check-in, and a nice hot shower. The only negative was that the coffee was terrible.

Self

10/10

Exceptional

20 Feb 2026

Heather

Stayed just one night. Room was clean and quiet. Easy drive to airport.

Partner

4/10

Poor

18 Feb 2026

BECCA

The pillows were small square throw pillows. Not great for sleeping. Also, the bar across the street kept us up late and was not ideal. Good to know proximity issues if you are not a heavy sleeper.

Family_with_children

10/10

Exceptional

17 Feb 2026

araceli

Exceptional customer service, friendly staff, clean room and great amenities. We really enjoyed the breakfast and swimming pool. We will definitely book at Tru by Hilton in the future.

Family_with_children

10/10

Exceptional

17 Feb 2026

Michael

Loved the room very clean and functional just a little small

Leisure Family

8/10

Excellent

16 Feb 2026

Fred

The hotel was very modern and clean. The breakfast however was very very bland, not alot of options. Also ran out of breakfast while i was staying there.

Leisure Family_with_children

10/10

Exceptional

15 Feb 2026

Kenyatta A

The staff were very courteous.

Leisure Self

10/10

Exceptional

14 Feb 2026

Mindy

It was clean and a great price

Leisure Family

4/10

Poor

14 Feb 2026

Joie Hillger

The bathroom had used make up wrappers left on the wash cloths, no conditioner in the shower but there were 2 shampoos, hair stuck to the wall of the shower.
Breakfast was not good…eggs were watery and cold, bacon was in pieces, pancake machine was broken, orange juice tasted like water

Friends_and_family Family

10/10

Exceptional

10 Feb 2026

Russell Webster

Clean room, very stylish and modern. I look forward to the next time i travel i will definitely come back. 5 stars!

8/10

Excellent

02 Feb 2026

Lori

Nice big room. Everything was clean, good breakfast.

Leisure Family

2/10

Poor

23 Jan 2026

Teagan

Bathroom had not been cleaned. Hair all over shower and sink counter. Dealt with it because had been on the road for 19 hours and needed to sleep. Staff was nice

Partner

8/10

Excellent

19 Jan 2026

Brooke

It was good, staff were nice. Check in was fast and easy, no issues. The rooms are a bit small, there’s a bar that stays open until 2am on the back side of the hotel, so I could hear the music bumping super late. That was kind of annoying. Other than that, the tv worked good, WiFi was good, bed was pretty comfortable and good location. The breakfast was terrible though. Hardly any options besides watery eggs, sausage, mini pancakes cereal, bread and yogurt.

Leisure Self

10/10

Exceptional

12 Jan 2026

Jeff

Everyone was so nice. The night we checked in, the girl was literally on her knees scrubbing the silver metal things that are by the carpet and door entry. Breakfast was great. The german sausage was a neat idea for breakfast and had a GREAT flavor.

Leisure Partner

10/10

Exceptional

09 Jan 2026

Catherine

This is a very quiet hotel. It sit farther from the main road.

8/10

Excellent

08 Jan 2026

Joseph

Nice building, pet friendly, restaurant nearby, clean room and easy access.

Leisure Pet

4/10

Poor

05 Jan 2026

Anita

The bed mattress was horrible. The sheets were very thin. The water was so salty you couldn't even brush your teeth or shower. The restroom smelled like mildew. Tissues and toilet tissue were like course paper. I drove 6 hours and received no rest or relaxation. This is the Hilton. I am very disappointed.

Business

10/10

Exceptional

01 Jan 2026

Briana

Pet friendly loved it

Leisure Pet

10/10

Exceptional

28 Dec 2025

Adrian

The room was clean. It had the basic amenities. Good enough for a short stay. The staff was really nice

Partner

10/10

Exceptional

24 Dec 2025

Barbara

My new favorite place to stay!!

Leisure Family

10/10

Exceptional

23 Dec 2025

THOMAS

The entire stay was perfect in everyway

6/10

Pleasant

23 Dec 2025

rebecca

Check in clerk was not very friendly, just asked for my i.d, gave me my key without even telling what room number, anything about breakfast, a thank you. Nothing. Shower in the room leaked all over the floor, phone on room did not work. Room needs a microwave.

Leisure Self

10/10

Exceptional

22 Dec 2025

Rodney

Very new and clean feel. Beds were comfortable and room nicely appointed for the price point.
The reception staff were very helpful and welcoming.
Will return to this property

Self

10/10

Exceptional

22 Dec 2025

William

Nice hotel, good location

Partner

10/10

Exceptional

22 Dec 2025

Alma

Friendly staff

Leisure Family

10/10

Exceptional

20 Dec 2025

Sheri

The room was clean, the breakfast was great. I was greeted well at the front desk.

Self

10/10

Exceptional

18 Dec 2025

Oscar

Great overall

Business Partner

6/10

Pleasant

18 Dec 2025

Ryan

Shower not clean

10/10

Exceptional

17 Dec 2025

Anna

Clean throughout, staff was very friendly and helpful.

Friends_and_family Family

10/10

Exceptional

16 Dec 2025

Lee

The initial room offering was not spotless, but we were quickly accommodated. I have been staying at this location for years since 2021 when I worked in Pecos and would escape to Midland for R&R and to watch the Rockhounds. Go A's!!!

Your staff is awesome and rooms are usually clean. We love that your location is central to the baseball stadium, Horseshoe, mega H-E-B Plus and Sam's club.

See you again soon.

Leisure Partner

10/10

Exceptional

14 Dec 2025

Ashley

My stay was perfect! Had everything we needed!

Partner

2/10

Poor

13 Dec 2025

Scott

VERY LOUD bar next door. LOUD MUSIC/DJ until 2am, then drunks banging around in hotel, then listening to drunks in parking lot, listening to LOUD motorcycles, diesel trucks and cars start, rev engines and then burn rubber in parking lot until about 3:30am! I asked 3 times to move rooms to other side, but was refused even though hotel was not full. DO NOT STAY HERE IF YOU VALUE YOUR SLEEP!

Leisure Family

8/10

Excellent

08 Dec 2025

Angela

Overall pretty good stay. There are some things that we didnt like. For instance: the room is small for the price, fridge was not plugged in or cold when we arrived. The TV kept cutting in and out so we just gave up on it. The shower door don't seal so the water gets all over the floor and you only get 2 towels so youbare kinda screwed when trying to clean it up.

However there were some good things we did like. The bed is very comfortable, the water gets hot and stays hot, and there is shampoo/conditioner and body wash in the room which smell amazing.

Partner

6/10

Pleasant

08 Dec 2025

Mike

Did not eat. Left to early

Friends_and_family Family

4/10

Poor

07 Dec 2025

Soraya

First room i was given had not been cleaned from prior guest. i had a to go back down with my luggage and ask for another room. Then the TV was malfunctioning. Also phone in room was disconnected. I had a question and i had to go on line to try and find hotel # it wasn’t posted anywhere and no one answered at reception. It just rang and rang. I did not eat breakfast, I had a car picking me up at 6am. Breakfast should be available by 5:30am. Will not be staying there again.

10/10

Exceptional

06 Dec 2025

Shaunna

Absolutely amazing staff is super nice and professional. The rooms are always clean. Very nice place to stay !!

Leisure Partner

10/10

Exceptional

05 Dec 2025

Christina

Room was spotless.
Nice hotel. Great gym. Safe area.

Leisure Self

10/10

Exceptional

02 Dec 2025

Wiley

Clean, solid morning breakfast, great experience for the price

10/10

Exceptional

01 Dec 2025

Anas

Readily available breakfast, friendly staff. Clean

8/10

Excellent

30 Nov 2025

Barbara

Everything but the streaming on the TV was awful 😞

Leisure Partner

10/10

Exceptional

30 Nov 2025

Anthony

Great option for Midland.

This is my go-to hotel when I visit Midland. The staff is always polite & the rooms are simple but comfortable. Additionally, the complimentary breakfast is always good.

Friends_and_family Family

6/10

Pleasant

28 Nov 2025

Samuel

No soap by the bathroom sink. Missing air vent cover in the restroom. Mold in the shower. The rooms could use more care after customer turn over.

Leisure Family

2/10

Poor

28 Nov 2025

Ronnie

Accidentally booked the wrong dates. Immediately contacted the hotel and told them what happened and was told a manager would call me back. I reached out multiple times and couldn’t get a call back to fix the problem. Called 3 days in a row before I just gave up. Wasted $600 on rooms I wasn’t able to stay in. Lack of professionalism. Would never recommend this hotel to anyone.

10/10

Exceptional

28 Nov 2025

Cody

Clean room, friendly staff

Friends_and_family Friends

10/10

Exceptional

25 Nov 2025

Eder

Clean hotel , small Amaizing

Business Self