Best Western Plus Warsaw

6/10

Pleasant

03 May 2026

Alyssa

Staff was nice, breakfast was good, pool was fun, but overall not a very clean facility. It's obviously old and not well kept, but was fine for an overnight stay for a tournament.

Family_with_children

8/10

Excellent

29 Apr 2026

Anita

Stayed twice. Breakfast hours limited: need to tile all floors: walls thin

Family

10/10

Exceptional

27 Apr 2026

John

Great room

Self

6/10

Pleasant

22 Apr 2026

Bruce

Bathroom tile was loose and a trip hazard. The grout was coming out and in pieces all over the floor.

8/10

Excellent

21 Apr 2026

Lara

Few lights in room. Unable to read in bed.

Family

10/10

Exceptional

15 Apr 2026

Anita

Room was clean, the staff was great, and I would’ve loved to have enjoyed the indoor pool, but it was spring break and was full of 25 little children. We’re coming back next week for a few days.

Self

6/10

Pleasant

13 Apr 2026

Pamela

Have stayed several times in last couple years and will continue. But this time I truly believe the I had was the worst. Shower floor have something on it there wasn’t any soap in the room. Breakfast was good. Service was good. Just not happy with the state of the room.

8/10

Excellent

12 Apr 2026

Maximilian

Clean room great breakfast.

Partner

10/10

Exceptional

10 Apr 2026

dewayne

It's a great breakfast staff is awesome

Family

6/10

Pleasant

10 Apr 2026

Melinda

My room wasn’t cleaned properly, the provided toiletries were open and used, and there was someone’s leftover food in the refrigerator that was unplugged. Breakfast was ok, nothing special. Staff was nice enough. Very middle of the road mediocre experience

Self

10/10

Exceptional

04 Apr 2026

Jesenia

Room was clean & breakfast was really good!

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Jeff

Had a great stay. Will return soon.

8/10

Excellent

16 Mar 2026

David L

Location was handy.

Friends_and_family Family

8/10

Excellent

14 Mar 2026

John

Nice hotel no coffes in rooms, no coffee in lobby. Decent breakfast but finished at 8.30 lots of food probably handed for the garbagei hope it could go feed the hungery.

Partner

10/10

Exceptional

14 Mar 2026

Brandon

Nice people price os right

Self

6/10

Pleasant

12 Mar 2026

Kristina

The room had a few maintenance issues — the toilet would not flush properly, the bathtub didn’t drain well, and the toilet paper holder kept falling off. Once the room cooled down, however, the stay was otherwise good. The room was quiet and dark, the pillows were comfortable, and breakfast was good, although it starts a bit later than we would prefer. Overall, despite the issues, we would stay here again.

4/10

Poor

08 Mar 2026

James

Room sink barely worked. No water pressure. Extra blanket wasn’t a blanket it was a quilt and it was tiny. No extra pillows available. Had to get pool towels from the desk. Pool towels weren’t really towels at all more like hand towels. Location was great but other than that everything was just okay.

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Paul

It's good

Partner

8/10

Excellent

07 Mar 2026

Jeremy

Clean

Partner

10/10

Exceptional

06 Mar 2026

Maritza

Clean room | Staff | Kitchen everthing was good

Business

6/10

Pleasant

16 Feb 2026

Susie

We booked a king suite and a crib because we had our granddaughters staying with us. When I checked in I was asked to write down the names of the all the people who were staying in the room. I’ve never had to do that before and thought it was strange. We attempted to watch the tv but the remote wouldn’t work. The front desk lady came to try to fix it but was unsuccessful after multiple attempts and offered to give us a different room which we declined because all of our stuff was everywhere. I pulled down the sheets on the bed to find a multitude of hairs on the sheets and there was a yellow stain on them. At that point we requested a new room. We tried to call the front desk to make the request but the phone did not work so I went down there. She was helping another person and said she would bring us a key soon. Fortunately the new room was right next door. It was a hassle to move but it was better than sleeping on dirty sheets. She was very nice about it but it was still a chore with two young children. Make sure you don’t get room 207 if you go there. Honestly the only reason we chose this hotel is because of the price and because of the king suite. Next time we will pay a little more to get a nicer place.

Leisure Family_with_children

10/10

Exceptional

02 Feb 2026

Ta-Jon

The staff were very friendly and kind. I really liked the cleanliness of the hotel.

Leisure

10/10

Exceptional

31 Jan 2026

Daniel

The was great and the staff was very helpful

2/10

Poor

26 Jan 2026

Jerry

I travel for a living and I’m on the road 26 weeks a year. I’m only review if a place is very good or very bad. I stayed at this best western because they’re pretty reliable. I don’t know how this place is either a Vīb Best Western or how it is listed on Hotels.com. There were cockroaches in the bathroom and it’s January! This morning I went to take a shower and there wasn’t enough water pressure to make the shower work. I usually get hotels so I can sleep about six hours a night so I sleep in some pretty crappy places, and the only criteria that I really look for are no bugs and a shower that works. Ironically, displace failed in both aspects. I wouldn’t stay here again if it was the last place on her.

Business

2/10

Poor

22 Jan 2026

elizabeth

The front desk lady was clearly under the influence of hard drugs based on her attitude and the white powder around and in her nose. She was rude to every guest. Attempted to charge me double for a room that was supposed to be already paid for. then when i attempted to show a receipt where i already paid the front desk lady yelled at me saying she wasnt a ******* liar and that she cancelled my reservation and to go somewhere else. I will NEVER in my life ever return to that hotel!!!

Friends_and_family Family

6/10

Pleasant

20 Jan 2026

Joshua

Bathroom faucet barely worked. Loud

Leisure Partner

10/10

Exceptional

16 Jan 2026

BRYANT

Yes

Friends_and_family Family

10/10

Exceptional

30 Dec 2025

Jennifer

Friendly staff! Brandy at the front desk is always so kind and helpful. Amazing breakfast! Great location and clean rooms!

Leisure Pet

6/10

Pleasant

29 Dec 2025

Amanda

Front desk at check in was a bit snappy. The rest of the staff was friendly and helpful.
Bathroom was nasty
When the curtain was pulled out there was

10/10

Exceptional

28 Dec 2025

Briette

Staff was nice, breakfast was hot and good. Never have any issues when we stay here

Friends_and_family Family

8/10

Excellent

14 Dec 2025

Susie

We booked a room with a sofa sleeper for our granddaughter to sleep on. We had to call the front desk then go down to the front desk to get sheets and blankets for the bed.

We used the pool which was quite cool but bearable once you got used to it. It’s small but nice for a family to enjoy.

Breakfast was good with scrambled eggs, sausage links, potato pieces, waffles (you make), bagels, muffins, toast, cereal, yogurt, oatmeal (packets) and fruit. I really liked that they had a personalized coffee dispenser with multiple options from plain coffee to lattes to cappuccinos and more. It even had decaf options for all of those which was great since I can’t have caffeine. There was also juice and milk available.

Leisure Family_with_children

10/10

Exceptional

09 Dec 2025

SEAN

Clean rooms
I didn't use the fitness center but I went inside it to check it out, and it They had some free weights and
The pool was very small

2/10

Poor

08 Dec 2025

Donna

There wasn’t water due to “freezing pipes” according to staff and she said it was a regular occurrence but then the manager tried to say it wasn’t a normal thing and threw her staff under the bus. We were checked in with no warning about the lack of water and the manager said waving the $28 pet fee was sufficient to make up for the lack of water. By the way, the manager said the staff checking me in was supposed to warn me about the lack of water, that they’ve been instructed to warn guests before checking in anytime the rooms don’t have water, which contradicts her earlier attempts to say the lack of water isn’t a repeated issue. The lady that checked me in was super nice, moved me to another room that still had water, and warned me to use it fast because it wouldn’t be long before that room lost it, too. Didn’t matter much in comparison to NO WATER but the WiFi and tv kept going down, too.

10/10

Exceptional

08 Dec 2025

David

Yes

2/10

Poor

07 Dec 2025

jon

Bland and watery

Friends_and_family Family

6/10

Pleasant

03 Dec 2025

Brenda

I watched a person with their dog walk out of their room and the dog start urinating in the hallway and urinated all the way outside. Having pets houses in the carpeted area needs rethought out.

Leisure Family

2/10

Poor

23 Nov 2025

Holly

No running water in the first room, had to be moved to a different room and that room had no hot water at the sink and the leftover food in the refrigerator.

10/10

Exceptional

23 Nov 2025

Tricia

Nice breakfast and all staff very helpful.

Family

8/10

Excellent

12 Nov 2025

Scott

Front desk staff was very polite. Good amenities. Clean and comfortable

Business

8/10

Excellent

11 Nov 2025

Chadwick

Second time staying at this hotel and no coffee maker in the room. I need a cup of coffee when I first wake up to get moving.

10/10

Exceptional

02 Nov 2025

Marc

The young man that checked me in was very welcoming and helpful. Great breakfast! Wide variety and very clean.

Partner

10/10

Exceptional

31 Oct 2025

Ronald

staff was very nice and helpful. Rooms were clean

8/10

Excellent

31 Oct 2025

Michelle

Our room was clean and nice, staff was very nice at checkin, my only complaint would be Breakfast hours aren't that good, if you've been traveling and get in late, people like to sleep in. With breakfast hours ending at 830 doesn't leave much time to eat fresh food. You have to choose sleep in or eat. Maybe extend hours

Business_and_leisure Partner

6/10

Pleasant

26 Oct 2025

Tiffani

Plenty of breakfast in the morning, but there weren’t a lot of guests. Night receptionist was very pleasant upon check in. We got to our room, and it was obvious the fridge didn’t work. Which normally isn’t a big deal, but we had a lot of leftovers from dinner so it was kind of a necessity. Went to the front desk and asked to just change rooms since there weren’t many guests, reception said, “I’ll look at it in a bit, my hands are currently tied”. Okay, that’s fine. She came up half an hour later, looked at it, told us to call again in half an hour if it wasn’t cold. Even though it didnt change at all during the time we waited for her to come up after we did some basic troubleshooting. At that point, we didn’t care anymore and just wanted to rest. $80 worth of food (the same price as the room) went to waste because it was too much of a hassle. Bed was comfortable, pool wasn’t freezing, breakfast was pretty decent! Next time we choose a hotel in Warsaw, we”ll go to the Hampton or Fairfield.

Leisure Partner

10/10

Exceptional

25 Oct 2025

Robert

Great Stay

Business_and_leisure Friends

2/10

Poor

23 Oct 2025

Michelle

Had to change rooms twice because tv didn’t work and lights didn’t wirk

6/10

Pleasant

19 Oct 2025

Dawn

Great Comfort, But Needs Attention to Functional Details

Our stay at the Best Western Plus Warsaw was a mixed experience; while the room offered excellent comfort, it was somewhat hampered by several maintenance and functional issues that should be addressed.

The Highlights (Comfort & Amenities):
The best part of our stay was the comfort level. The beds were incredibly comfortable, providing an excellent night's sleep. We also appreciated the fantastic water pressure in the shower. Additionally, the third-floor lounge looked inviting and well-maintained, though we did not use the amenity.

Maintenance and Functionality Issues:
We encountered persistent issues that detracted from the experience. The main elevator was small and had a noticeable delay, or hesitation, upon arriving at the floor before the doors would open.

Inside the room, the door was finicky, requiring firm effort to ensure it was fully closed and securely locked. Regarding charging, we could only locate one convenient electrical outlet, and our chargers would not stay securely plugged in making them unusable. Crucially, we were unable to connect to guest Wi-Fi, as access information was either missing or the service was unavailable. Furthermore, the small refrigerator in our room did not function. (Note: I informed the staff at check-out, so I can't confirm how quickly they would handle the repair.)

Service and Final Suggestions:
The staff members we interacted with were pleasant, but they were not overly

Leisure Family

8/10

Excellent

19 Oct 2025

Gail

The bed was very comfortable. 2 lights out in the bathroom. Appreciated that the A/C did not blow cold. It cooled the room without freezing air. Room was clean and TV worked!

Partner

8/10

Excellent

19 Oct 2025

JOHN

The bathroom is in need of a refresh. Shower floor had stains and sjows a repair

Business

8/10

Excellent

15 Oct 2025

Tonya

Was okay

Partner

8/10

Excellent

13 Oct 2025

Bonnie

When visiting warsaw family, we usually stay here

Partner

10/10

Exceptional

12 Oct 2025

Tumenjargal

Clean room. Staffs were soo friendly.

Business_and_leisure Self

6/10

Pleasant

11 Oct 2025

David

The motel and its staff were great. The TV was connected to the door light switch so you couldn't good to sleep with the TV in sleep mode. A pothole at the entrance of the property damaged my rim and tire.

Leisure Family

6/10

Pleasant

11 Oct 2025

Wanda

Good however maybe need more variety!

Business_and_leisure

10/10

Exceptional

05 Oct 2025

Tricia

Never nice . Ladies at front desk for nice .

Leisure Family

2/10

Poor

05 Oct 2025

Sushma

The staff was very disrespectful and dissatisfied in service from Bestwestern as well as Expedia. .

Business_and_leisure Family

8/10

Excellent

05 Oct 2025

Kim

Great breakfast
Little shampoo/conditioner in room

Leisure Family

8/10

Excellent

21 Sep 2025

Destinee

I didn’t like that the pool was not up and running and we was not told at or before check in. I had to ask during our stay. Other than that our stay was great! They were very nice great food. Also my daughter has a dairy allergy and the lady in the kitchen was happy to explain to me what had dairy and what didn’t. Would definitely stay here again.

6/10

Pleasant

20 Sep 2025

Vicky

I like they gave me handicapped. I didn’t like they did not have a shower. I had to have them fix toilet seat that was loose. Also light burned out. Also another light kept blinking all night. Anything I said was fixed right away. Seemed old .

Leisure Partner

4/10

Poor

14 Sep 2025

Jean

Avoid if possible

Facility was poorly maintained, it had a very stringent uncomfortable odor when we walked into the lobby. There was a pile of what looked like tile glue stuck to the floor of the shower that was dirty, looking and certainly spoke about poor maintenance. If I had the ability to switch hotels, I certainly would have.

Partner

10/10

Exceptional

07 Sep 2025

John

Wonderful place to stay!

Partner

4/10

Poor

07 Sep 2025

Amy

Misrepresentation of amenities acessability. Had planned a whole day around the pool and it wasn’t available

Leisure Family

10/10

Exceptional

01 Sep 2025

Jim

This is a great hotel to stay at. Hotel is well maintained and rooms are modern and are a good size. Also quiet and clean. Great breakfast!

Leisure Partner

8/10

Excellent

26 Aug 2025

Kady

It was dated but fairly clean. It was nice and close to the college we were visiting. Nothing fancy but the sheets and towels were clean.

Leisure Partner

8/10

Excellent

25 Aug 2025

malissa

The hotel was not in good condition. I think the building was old. Our room smelled pretty bad and we aren’t sure why. It kind of smelled like mold or mildew. Good breakfast though

Business_and_leisure Family_with_children

8/10

Excellent

24 Aug 2025

Linda

The floors in the bathroom and hallway was VERY slick. Easy to fall 😛

10/10

Exceptional

24 Aug 2025

DONG

nice

Leisure Self

2/10

Poor

23 Aug 2025

Trent

Slow check in. Broken shower valve. 2 towels for 4 guests. Got pool towel on request. Smelly. Sticky ring on night stand. Bad bulb. Gave us the room key to occupied room that we tried to enter at 11 pm, same as a guest before us. Also told us to sit down and wait and then took another check-in before is that walked in after. Room was 61 degrees walking in.

Leisure Family_with_children

8/10

Excellent

23 Aug 2025

Ellen

Room smelled a little

8/10

Excellent

18 Aug 2025

Anthony

Ac was the most efficient of any hotel we've stayed in. Could have

Leisure Family

10/10

Exceptional

15 Aug 2025

Katrina

Loved it

Leisure

10/10

Exceptional

11 Aug 2025

Kimberly

Very Reasonable and Clean

I'm amazed at this hotel. Very reasonably priced and clean. The rooms are very clean. The only thing is this is the second time of stayong there within a ciuple weeks apart, the only complaint is they always seemed to have only one towel in the room. I called the front desk and the attendant was always accommodating. Very happy with this stay.

Business

8/10

Excellent

10 Aug 2025

Jaylen

the host was really nice

6/10

Pleasant

06 Aug 2025

Robert Charles

Older and a bit rundown

Leisure Friends

2/10

Poor

06 Aug 2025

Jane

So dirty and run down.

Leisure Partner

8/10

Excellent

04 Aug 2025

Wesley

Just traveling through, it was good for a night but the strong smell of chlorine from the pool was a little overwhelming.

10/10

Exceptional

03 Aug 2025

Sasha

Excellent hotel!

10/10

Exceptional

03 Aug 2025

Wayne

It was good to be able to rest while we were on the road

Leisure Family_with_children

4/10

Poor

03 Aug 2025

jim

A place to rest your head... but that's about it.

I was pretty disappointed with this hotel. It may be the same at all Best Westerns, but I'm not going to find out.
In this day and age... zero, none, nada USB ports in the rooms and no outlets on the nightstands. So we had to unplug the alarm clock and move the desk lamp to the night stand just to have outlets to charge our phones at night. I was traveling, so I also had gopro's, tablets, computer, etc that needed charging; we had to resort to finding outlets at ground level to charge all our misc equipment. I mean really... who doesn't need a well placed USB port these days?
One reason I went with this is the comp breakfast. 2 out of the 4 days, the coffee machine was broken and the orange juice appeared anything but orange; but the rest of the break fast was good (eggs/sausage/potatoes/biscuits&gravy). If you stay longer than a night, you'll need to ask the front desk for more shampoo/conditioner; the bottles are smaller than 1/2 my thumb.
But if you're just looking for a place to get some sleep; this will do the trick.

Friends_and_family Friends

10/10

Exceptional

02 Aug 2025

BRYANT

Nice visit.

Our stay there was very pleasant and comfortable.

Friends_and_family Family

4/10

Poor

01 Aug 2025

Crystal

When checking in, the front desk woman seemed like she didn’t know what she was doing. There was a $50 fee I had to pay upon arrival that I was not made aware of. When we got to our room, there were not enough towels or wash clothes for my family or 3 so I had to go down and ask for more. The bedding was very rough and scratchy. The bathroom floor looked dirty. Our shower had barely any water pressure and took forever to warm up. My son swam in the pool and there was so much chlorine that it made him sick. You could walk into the pool area and immediately tell there was too much chemical in the pool. The only thing decent was the price. Will not stay here again.

Leisure Family

4/10

Poor

31 Jul 2025

Amber

My room this time was horrible. The fridge didnt work, the bathroom was horrible. In the bathroom tube looked like it wasnt clean, ceiling work was a mess. Just wasn't happy this time. Last time i was on the 3rd floor and this room was on the 2nd

Friends_and_family Family

8/10

Excellent

27 Jul 2025

John

Nice place to stay for sleep and rest. Lobby area is ok, not a place to lounge

8/10

Excellent

25 Jul 2025

Juanita

Stayed one night, all was ok

Leisure

10/10

Exceptional

24 Jul 2025

annie

Nice

10/10

Exceptional

24 Jul 2025

dalton

nice inn

Business

4/10

Poor

24 Jul 2025

Laura

The hallway leading to our room smelled like a combination of dog pee and cigarette smoke, luckily our room didnt smell like such. There were no sheets for the pull out couch and there was only 1 towel in the room. The staff was friendly, the breakfast was great.

Leisure Family_with_children

8/10

Excellent

23 Jul 2025

BRYANT

Pleasant stay.

The staff was very nice, and I will stay there again.

Friends_and_family Family

4/10

Poor

21 Jul 2025

GLENNA

When checking in was told already checked in! Gave room to someone else, gave another room and was not double beds, gave another room and key would not open ! after 3 attempts finally received a room I reserved!

10/10

Exceptional

21 Jul 2025

Michelle

Perfect

Stayed here with my dog while driving across the US. Highly recommend.

Friends_and_family Family

8/10

Excellent

21 Jul 2025

Verified traveler

Excellent for the price,would definitely recommend

for the price, this was fantastic! Unfortunately I got in around 2 AM, and their soft water system was recycling. So from 2 AM to 3 AM, there was no water in the sink. Thankfully, the shower and the toilet were fine.

Self

8/10

Excellent

17 Jul 2025

Richard

A pleasant room and delicious breakfast.

Leisure Self

6/10

Pleasant

17 Jul 2025

Johanna

Work trip

Work trip. Afternoon front desk girl.. not real friendly. Beds are ehhh. Floors need shampooed. The bathroom door would not shut properly.

Business

2/10

Poor

14 Jul 2025

Stefanie

The staff were really friendly and informative about places around the hotel. When we first got to the hotel room it smelled of crab. Our dead bolt also did not work. There was also only two towels and there was two guests staying in this room. The carpet was not vacuumed or cleaned there was chip crumbs on the carpet. Very disappointing. After we used our only towels, the front desk informed us that they were out of towels. When we received our towels there was stains on the towels.

Leisure Family

8/10

Excellent

13 Jul 2025

John

So the room was nicely clean. The bed linen very nice. The bathroom was a little beat up...but clean. I had to hand off one of my towels to a friends room because they were only supplied with 1 bath towel.. there were 2 of them.

Friends_and_family Friends

10/10

Exceptional

13 Jul 2025

Robert

Good breakfast.

Business Self

2/10

Poor

12 Jul 2025

Caleb

Checked in and went to the second floor where my room was and it smelled like someone peed over all the carpets. It was pungent and made me gag walking through it. Then the room smelled like someone had been smoking in and then a fish died. There was an old blood stain on my sheets along with brown marks. The shower clogged and the toilet was unflushed. Over all a very poor experience.

Leisure Friends

8/10

Excellent

11 Jul 2025

Patricia

Area to shop and dinning.

Leisure Partner

4/10

Poor

08 Jul 2025

Alan

The staff was great. We arrived late and they allowed our child to swim for 30 minutes later than was allowed. The people above us were very noisy until 1:30 am and woke us up at 5:00. I notified the staff and it didn’t help. The fridge didn’t work well and the TV didn’t work until I unplugged everything to reset all of it. Overall, could have been much better.

Leisure Family

2/10

Poor

03 Jul 2025

Cynthia

Fix your Hotel!!! Dirty, dirty, dirty!!! The pool was very cloudy so we didn't swim, the tile in our bathroom was litterally was moving not a fixed to the floor, barely any grout was in between the tile, it was nothing like the photos, more is the rating correct!!! We had to pay a separate deposit to a separate company other than the hotel!!! Sketchy asf!!! It just all around was horrible!!! Also while we were checking in a man came back down from the room he just checked into, and the maids hadn't touched anything!!! The beds were a mess and the towels were in a pile on the floor, the maids completely missed the room he was suppose to check into!!! Had we walked into that they would have been refunding my money stat!!! So please avoid at all costs, Airb&b a little lake house so you don't go thru this trauma!!!!!

Leisure Family