Name: Wyndham Garden Warsaw
Address: 2519 E Center Street, Warsaw, 46580, US

4/10

Poor

02 Aug 2026

John

The main floor hallway smelled like what could only be described as wet dog. The primary elevator was broken. The main reason for choosing this hotel was the advertised two swimming pools. The outdoor pool was not available or filled. The indoor pool was freezing cold. There was gravel, sand and other debris in the pool. There was never any water shooting out of the jets in the pool. I’m not even sure that there was an active filtration system, in hindsight. There was the bare minimum amount of towels available at any given time.

In the room, the bed “frames” were sheet metal boxes, too large for the mattresses, that sounded like file cabinets every time you moved in the bed. I hit my shin several times on the overhang. The balcony view might have been nice overlooking the patio and outdoor pool had it not served as a constant reminder of the unavailable but advertised amenity filled with green sludge.

There was no restaurant. The only working vending machine I could find only feature two different kinds of skittles and peanut M&Ms.

Don’t expect it to look like the pictures in the listing.

6/10

Pleasant

02 Aug 2026

William

This hotel does not have continental breakfast. The pool area was very nice. I loved the theming and there was a nice hot tub. There were no towels though so I had to walk to the front desk to ask for more.
The sheets on the pullout couch had black stains but appeared clean. Only 2 bath towels in our room for 3 ppl. AC was broken everywhere except the room but the room was nice. Overall not a great experience for the price. More like a $80 room instead of a $120 room. But it was clean.

4/10

Poor

20 Jul 2026

Tessa

Wasn’t very clean at all. The pool was freezing. Beds didn’t even fit the frames. No. Breakfast. Just sucked in all aspects.

Friends_and_family Family

2/10

Poor

20 Jul 2026

Ruth

Power went out a few times...elevator was not working for most of the trip and the room took a while for it too be cleaned.

Family_with_children

2/10

Poor

19 Jul 2026

April

The handicapped “accessible” room was barely accessible. Furniture had to be moved just to enter the room in a wheelchair. The entire building was so wet from humidity that everything in the room felt sticky. The toilet did have a handicapped bar, but it was behind a room centered toilet. The 1 vending machine we found was empty, the atttached restaurant was closed. We stayed 2 nights and each night, once at 12:30 a.m. and the next night at 2:00 a.m. the fire alarm in our room started screaming. After getting dressed and asking the front counter what was going on, we were told “we looked around, didn’t see anything so……”. Most definitely won’t be staying there again. Too bad though, the website made the facility look enticing.

Partner

8/10

Excellent

17 Jul 2026

Francine

Ouside pool closed no snall breajfast remolding

Partner

6/10

Pleasant

08 Jul 2026

Cary

Trash overflowing, hallways dirty…

Business

10/10

Exceptional

06 Jul 2026

Joanne

Everything was great

Family

6/10

Pleasant

06 Jul 2026

William

Housekeeping did not service the room on the second day. Door to the room stuck. Some force was required to open it and to to close it completely. This was mentioned to staff at check-out. Staff was pleasant and professional in their attitude.

Self

8/10

Excellent

05 Jul 2026

Nancy

Property and room seem a little worn but overall had a good one-night stay. Room was clean, fridge, TV all good. Bed comfortable. Wierd discussion with couple in room next to us who said boyfriend was harrassed by other drunk guests and \"be careful\". Our stay was uneventful and peaceful.

Partner

8/10

Excellent

05 Jul 2026

JOYCE

There is NO BREAKFAST!
Not even Coffee. There was one cup for each one of us in the room.

Partner

4/10

Poor

30 Jun 2026

Michael

Roaches in our room. Place being remodeled. Gave us a credit but then they took it back. This place will not be my first choice next time I come through town.

Family

8/10

Excellent

29 Jun 2026

Scott

Our room was excellent. Exactly what we were looking for. The pool and hot tub were fun and relaxing. The only frustration was that we asked to be on the first floor or next to the elevator and the front elevator was broke down and they placed us in the middle of the 2nd floor, nowhere near the elevator. Very clean and pleasant staff.

Friends_and_family Family

6/10

Pleasant

21 Jun 2026

Morgan

Nice, friendly staff, but the property is clearly in decline. Bathtub has no stopper (even after staff gave two to try). Front elevator is broken, and the air conditioning is not running in corridors. It was an OK stay, but we won’t come back.

Partner

2/10

Poor

15 Jun 2026

Brandon

A Garbage dump, the junkyard, a morgue. These are a few places I'd rather stay, than at the Wyndham Garden Hotel in Warsaw ever again. The first problem was the smell. Each floor had it's own unique, terrible odor. Next, was the shower. It didn't work. I had to use the provided coffee cup to fill up and pour over myself to wash off. Once informed of the shower issue, the front desk offered me a bigger cup. I chalk this up to the language barrier. After I insisted, they did attempt to fix the shower. Unfortunately, the fixed shower only produced cold water. Lastly, the indoor pool was ice-cold and dirty. Will never return.

Family_with_children

8/10

Excellent

11 Jun 2026

Wilbur

Clean room. Could use another blanket.

Partner

4/10

Poor

09 Jun 2026

Rebecca

Chose this hotel based on photos online we were disappointed. Upon arrival it does appear to be in renovation so hopefully will get better, but the hotel next door was very questionable and there were people wandering about near the parked cars in our lot. The room itself had a funny smell and was passably clean, but in bad need of update. The Halls have been recently painted and you could they are working on it I would wait until renovation was complete before considering staying again. No coffee in the lobby. Parking area was not very clean and I felt ill at ease walking my dog after dark. The room was very large, and it was quiet inside.

Pet

4/10

Poor

08 Jun 2026

Erin

The indoor pool was shockingly cold and the hot tub was so over chlorinated that it bleached the color out of my swim suit. The beds were supposed to be doubles but they were so small only one person could be comfortable in each bed. The bed frames stuck out several inches on either side of the mattresses because they were probably full or queen size frames but the mattresses were so small they didn't fit in the frames. It made hard to get in and out of bed, especially for the elderly people in our group. One of our bathroom sinks (we had 2 adjoining rooms) didn't drain properly and both showers had crusty shower heads that sprayed in all directions with low water pressure. The hotel lobby and hallways were not air conditioned so it was unbearably hot to move around the facility. There was chewed gum stuck to the floor under one of our beds and dust in many nooks and crannies around the room and on furniture. There was only one towel in each bathroom when we checked in, even though each room is said to sleep 4 people (I'm laughing at that because of the freakishly small beds!). There was only one working elevator that was very far away from our rooms, which again was hard for the elderly people in our group, especially since the hallways were so hot and humid. It was the only working ice machine we found was on a different floor from our rooms. It seems the whole hotel is under rennovation, and it could be a great place when they're done but right now, not a great experience.

Friends

6/10

Pleasant

07 Jun 2026

Bruce

There was no breakfast, no bar, and no restaurant. Most ice machines I seen didn't work. The outside pool was unusable and closed. The inside pool was way to cold to be swimming in. The hot tub jets didn't hardly work at all so you we're basically taking a steaming bath in everyone's filth that had been there before you the room itself wasn't too bad, but I could pee with more pressure than the shower had and it was only warm water. The toilet didn't flush very well, most times you would have to try a couple of times just for peeing in it. Make sure to bring your own soap and amenities for the shower because the containers may be empty.

Family

4/10

Poor

06 Jun 2026

Jacqueline

The water never got hotter than lukewarm, too cold to shower. The toilet had to be flushed multiple times before it actually flushed anything down. The TV had no directions, but every time you turned it on you had to change the input. We would have no way of knowing that without asking. The mattresses were double, but on queen bed frames so there was extra metal frame on the sides. It was just overall trashy feeling. And I'm not a high maintenance person!

Partner

6/10

Pleasant

05 Jun 2026

Theodore

Pool was cold, no hot water in tub, the mattress was too small for bed frame, so you could only get in or out on one side.
The cable box was missing from TV, the staff did remedy that.
No restaurant as advertised, no breakfast.
There was a coffee pot in room

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Toni

nice and clean

Self

2/10

Poor

02 Jun 2026

Mary

The hotel is undergoing much needed construction. This information is not made know to you at time of booking. The hot water was not available. 2 sets of Invited guests to a graduation ceremony canceled their reservations to this hotel for others in the same area. My guests had better experiences at Best western which was $30 less per night. I will not recommend this hotel. Word to the wise…

Family

8/10

Excellent

31 May 2026

Rick

We stayed here for the weekend and it was a very nice stay. Could tell some of the things were a little outdated but overall it was a very nice place. Would recommend if you were in Warsaw to try it out.😁

Friends_and_family Family

10/10

Exceptional

29 May 2026

Jami

No breakfast at this time at this location

Partner

8/10

Excellent

22 May 2026

Rosemary

There was the sound of running water in the pipes in the wall all night long. The ad on-line for the hotel said there was a restaurant on site; but the restaurant was closed.

Friends_and_family Family

6/10

Pleasant

12 May 2026

Daniel

Had to ask for cups which should have already been in the room. The night front desk attendant was helpful and ran around to get those. Shower soap and conditioner were surprisinly good. Shower water pressure was so-so and lacked hot water in the morning. The indoor pool and hot tub area looked nice. Luggage carts sound like a train on the ground floor...upstairs carpet is quieter. Walls are paper thin so keep noise and conversations at a low volume if you want or respect privacy.

Friends_and_family Family

6/10

Pleasant

09 May 2026

Steve

No breakfast, couldn't use the hot tub cause it was full of very young children, even though the sign says 16 or older. The parents all sat at a table drinking even though you are not supposed to have glass in there, never mind food or beverages. But hey the kids were having a blast.

Family

2/10

Poor

04 May 2026

Jane

I would not take my dog to this place. I didn't get past the front desk area. The front doors were broken, the lobby smelled like horrible body oder, the curtains were disgusting. I told the clerk I could not allow myself to stay in this establishment. I'm a female and if I would have walked in late at night I would have been so scared. I cancelled my 2 nights and they did not charge me for a cancallation. I called expedia and they are in the process of refunding my money. I stayed elsewhere in the same city. You need to remove them from your stay list. Pool was also out of order and the restaurant was closed. Not a place to send anyone. I can only thank Expedia for refunding my the money I had already paid and I think they should check out the properties they are listing on your website periodically to make sure they are adequate. I'm not a wealthy person, but I want to be in a CLEAN AND SAFE environment.

Self

6/10

Pleasant

03 May 2026

Kenneth

There was no breakfast at this facility. Website showed continental breakfast, but facility does not have a breakfast - no good! Hotel under remodeling. One elevator out of service. Painting going on near lobby. Website should state hotel is under remodeling and does not offer continental breakfast.

Self

2/10

Poor

27 Apr 2026

Michael

Right when we got in there the guy at the front desk said they just got the pool heater fixed and heater was on for the past 2 days but is only 63degrees. The place smelled like death. The vending machines were broken . The front elevator was broken. The room smelled like something was burning. I jumped in the pool and checked where all the jets were and nothing was pumping out so that means the heater wasnt on. So that was a complete lie. Im sire he tealls all his guests that same line. There were some weird looking people in the hottub saying that they live at this hotel. I would never go back here again and the only reason we stayed there is because of the pool and it wasnt possible for my children to get it and i couldnt get a refund. Instant hypothermia if you tried swimming in the pool. We almost left the hotel at 11pm to drive 3hrs home but we were tired from the road. There was no breakfast and even if there was i would definitely not eat their food. I want a refund because this was the worst experience of our lives at a hotel.

Family_with_children

10/10

Exceptional

27 Apr 2026

Kristian

No breakfast, good parking and clean room.

Business

4/10

Poor

23 Apr 2026

Teresa

The first one we were given was a dark almost cave like room the air conditioner was unreachable in height the hot tub had so many chips and cracks you couldn't tell what was dirt and what was chipped. The refrigerator and microwave had been moved leaving a gaping hole. The carpet was old and dated. And the room with stifling in heat. We moved rooms, they did upgrade our room which was better but still had many issues. There were a few bugs on the sink that were dead. Water pressure was really low. Coffee table had broken glass they had been removed and it was dirty underneath the piece of glass that remained. The kitchen chairs fell apart when you tried to pick them up. One of them on the bottom slat another chair had the same issue but also the back of the chair fell apart in our hands. The phone cord was completely frayed to wear the cord going into the hand piece was nothing but yellow green and red wire exposed. The floors in the hallway were warped to the point that I caught my toe in one area. Elevator was completely working in the main lobby the entire time. Ice makers look like they were being changed out but the old ones were left in the hallway next to the new ones. There were several places of wall that were empty to where you could see bad paint and flooring. Breakfast was offered by the reservation desk for the hotel, as well as hotels.com website. When we got there we were told breakfast hasn't been offered in years and the on-site offered has been closed.

Friends_and_family Family

4/10

Poor

22 Apr 2026

Danny

Pool was still broken, it was broken last time I stayed. Trash all over the parking lot. Towels were old and discolored. Hotel has gone to pots since it was Holiday Inn.
Advertisement for a restaurant being in hotel, no restaurant.
They really need to update the Advertisement for this hotel, cause it is all lies.

Partner

4/10

Poor

21 Apr 2026

Bobby

The property is very outdated and below average cleanliness.

Self

8/10

Excellent

16 Apr 2026

Bailee

Everything was good except the water pressure in the shower

Partner

2/10

Poor

13 Apr 2026

Jennifer

Restaurant and indoor pool were closed and this was not updated on website.

2/10

Poor

11 Apr 2026

John

Police on site when I arrived due to dope smoking. Sink wouldn’t drain. No hot water. TV was 17 years old and blurry. Beds were awful. Elevator smelled like weed.

Self

10/10

Exceptional

26 Mar 2026

Jonathan

1

Family_with_children

2/10

Poor

29 Jan 2026

Anthony

The room wasn’t clean, graffiti on the bathroom door, couch in a room with soiled and armed for torn. Floor's had water spots as well as the couch as if the room was in the flood. Ice machine filter was so dirty as well as the ice machine itself. I didn’t feel safe to get the ice out of the ice machine..

Leisure Family

10/10

Exceptional

07 Jan 2026

Amanda

Lovely place

Family_with_children

10/10

Exceptional

05 Jan 2026

James

Clean rooms hotel was remodel ing but very accommodating

Self

8/10

Excellent

03 Jan 2026

Jim

The heating system was very noisy and did not have a cycle to run continuously on low. It would shutoff and then come on a little later and then wake us up. The staff was very good and helpful, but the gentleman who came by tried but could not fix it. Otherwise, the room was very clean and nice.

2/10

Poor

28 Dec 2025

Charles

Pool and hot tub out of service, property had lots of litter outside, hotel in general very dirty very sirty

Leisure Pet

2/10

Poor

07 Dec 2025

Danny

Pool was under maintenance, was going to use hot tub, but absolutely no heat in the pool area. Was approached by a loitering guy asking for money and a ride. Someone smoking skunk weed in elevator and strong in the hallway.
Very nice staff, but hotel was ran down.

Business Friends

10/10

Exceptional

29 Nov 2025

Evan

convienant location pleasant helpful staff

Leisure Self

8/10

Excellent

23 Nov 2025

Deonna

My shower did it get hot.

8/10

Excellent

22 Nov 2025

Andrea

There was no kitchen in the room, but there was a refrigerator that was mid-sized. Loved that. The restaurant has been undergoing renovations for years. It is not open. It looks like it is under new ownership, and has been under renovation like a lot of Windham properties. The common areas are lovely. The floors, wall art, and furniture are all new.

Business

10/10

Exceptional

21 Nov 2025

Thomas

Service, They couldn't get the TV to operate so they said that they would apply a discount to my bill.

Friends_and_family Family

10/10

Exceptional

18 Nov 2025

James

Very clean

Self

10/10

Exceptional

14 Nov 2025

Greg

Great place clean room

10/10

Exceptional

10 Nov 2025

Jon

Clean and very nice

Leisure Family

4/10

Poor

09 Nov 2025

Tricia

The facility suffers from deferred maintenance.

Business_and_leisure Self

8/10

Excellent

01 Nov 2025

laura

Room smells like bleach. Pool area really nice, but the hot tub was not warm.. clean entry, on-site parking.

Leisure Family

10/10

Exceptional

25 Oct 2025

Dennis

Nice

8/10

Excellent

23 Oct 2025

Megan

The room was clean — the bathroom actually had room to move in it

Friends_and_family Family

8/10

Excellent

20 Oct 2025

Brittany

Decent for the price. Quiet area.

2/10

Poor

20 Oct 2025

Lou

no dishes, roaches in the room, coffee and tea in room never replenished, no coffee in the lobby, 3 dollars to dry laundry (dryer didn't heat)

Business Partner

10/10

Exceptional

19 Oct 2025

Robert

the sink faucet was running all night even on off.

Friends_and_family Family

10/10

Exceptional

18 Oct 2025

Mathew

I Am happy with how the stay was

Friends_and_family Family

8/10

Excellent

13 Oct 2025

Thomas

We enjoyed our stay. The restaurant style breakfast settings was great. The server was awesome and very friendly. I did let the receptionists know of a few issues in the room. One was the toilet making noises, fridge was very noisy, and tub facet kept dripping. Also needed extra towels since we didn't have enough. Getting the TV to work properly (remote) was a problem but the night clerk fixed it as well as bringing extra towels.

Leisure Family

4/10

Poor

05 Oct 2025

Becky

We rented a suite with a spa tub. The room was great for the price. We settled in and then started to get ready for our dinner reservations. When my husband went to shower there was no hot water. There was hot water in the bathroom sink faucet and in the jacuzzi tub. When we got back from dinner we told the office of the hot water. He offered us to move room but we did not want to move that late. We asked for somewhat of a refund but he laughed in our face and asked if we wanted to checkout now (9pm). We told him we have no where to go why would we check out. Luckily we were able to take old style baths in the jacuzzi tub!

Leisure Partner

8/10

Excellent

05 Oct 2025

Karen

The room was clean and comfortable. The lighting was really nice in the room and we liked the flooring. There was a nice large size refrigerator and freezer. Some of the staff members that we interacted with were friendly. We missed having all day coffee as some properties provide. We thought we were told there would be coffee until noon, but when we went to get some at 10 AM we were told that coffee was over. We managed with the small coffee maker provided in the room. The ice machines were broken, so we had to ask for ice. There were limited towels in the room, so we had to ask for more towels, which were provided the next morning. There was no hairdryer, but thankfully we didn’t need one this time. Many of the TV stations did not seem to work very well and did not come in clearly. The hand held shower head was installed quite high, which would make it difficult for some people to reach. Those were all small things. Most important to us was that the room was clean and comfortable and free of any bad odors, so for that reason we would stay here again.

Leisure Family

2/10

Poor

30 Sep 2025

Brock

Soo…

The room was pretty clean. There was only one person I saw that was the receptionist. She was kind but the ice machines were not working, she had to get ice for me. Also, the breakfast was not complementary, you had to actually purchase it! Only thing free was coffee! This was my wedding night with my husband and we were pretty disappointed!

Partner

4/10

Poor

25 Sep 2025

David

I'm sure, once upon a time, this was a nice hotel, but it's just poorly maintained. The advertised lounge is not in operation. Its elevator is out of order. The outdoor pavilion is unkept, with cigarette butts all over the place.

10/10

Exceptional

22 Sep 2025

Cassie

Very friendly staff, our room was very clean, the pillows were amazing.

Leisure

8/10

Excellent

22 Sep 2025

Lizelle

The bathroom door of Room 338, kept getting stuck, doesnt close all the way.

Leisure Partner

8/10

Excellent

21 Sep 2025

Matt

Overall friendly staff.

Leisure Self

10/10

Exceptional

20 Sep 2025

Catherine

Okay

4/10

Poor

19 Sep 2025

Sarah

The tub plug didn’t work in the shower. I had to stuff washcloths in it to keep the water from going down the drain. The water trickled out of the tub spout as well.

8/10

Excellent

18 Sep 2025

Peter

The pools looked amazing. Bed & pillows were comfortable & bathroom & shower were good sizes

10/10

Exceptional

09 Sep 2025

mariah

Read the reviews beforehand and a lot of them were not accurate. This hotel is cute place to stay and really friendly staff. Yes does have some flaws but it looks like they are redoing stuff. If you have massively high expectations then stay somewhere else instead of leaving this hotel bad reviews.

Leisure Partner

2/10

Poor

06 Sep 2025

Stephen

Terrible experience! Shower handle was broken. Place Smelled Like a smoker. Dog Prints all over the bed sheets along with some brown stain sheets not a great experience left the hotel went somewhere else.

Leisure Self

10/10

Exceptional

04 Sep 2025

John

Lovely stay. Friendly staff

Friendly staff.accommodations were comfortable

10/10

Exceptional

01 Sep 2025

Aaron

Great staff, very friendly.

Leisure Family

6/10

Pleasant

31 Aug 2025

Kevin

Almost no rear parking lot lighting. Ice machines not working, one was missing. One elevator was out of order. Couldn't open the room window because the window screen was broken out of the frame. Poor shower water pressure.

Leisure Self

6/10

Pleasant

26 Aug 2025

Jennifer

Meh

I've stayed here before. Front elevator and hot tub are still not functioning. The only ice machine that worked was on floor 3 (actually didnt try 4th floor).
No matter what I tried I had warm water at best. Thankfully it wasnt winter.
The bed frames do not fit the mattresses, and are made if metal, so you get a great sound everytime your foot hits it.
No one available in the morning to turn keys into either. The facility is clean, and beds comfortable. Location is good for everything I needed.

Friends_and_family Family

4/10

Poor

24 Aug 2025

Verified traveler

Low water pressure and uncomfortable bed.

Partner

6/10

Pleasant

24 Aug 2025

Jeffrey

Staff friendly but hotel ok

Staff was friendly but hotel is in need of a lot of maintenance. One elevator was out of order, paint was spotty in hallways and around doors. The elevator that was working has a puddle of water in it, no coffee maker in rooms, outside landscaping was less then desirable. Shower was absolutely horrible no water pressure and very little hot water.

Partner

8/10

Excellent

22 Aug 2025

Kimberly

Nice room.

It was nice hotel. The room was nice and comfortable. But disappointed that they didn’t have continental breakfast. The elevator was closed due to repairs.

Partner

6/10

Pleasant

20 Aug 2025

Ana

The property is very nice in the front area. The employees were nice. However, the rooms are mediocre. We had to switch rooms because the TV in one room wasn’t getting a signal. We requested hand soap when in the first room because there was none, and took the two little bars of Dove we were given, with us to the new room where the TV did have a signal. The tub in the new room had a brown stain through the enamel, a leaking faucet, and the non slip mat was gray, dingy, and coming up in the front. We killed 4 little brown bugs in the bathroom, and had to sit gingerly on the toilet because the whole toilet rocked forward when we sat. Also, the faucet in the sink in the bathroom was not a full spout of water, it was all to the right side and forceful which caused the water to sprinkle all over the counter when you put your hands under the flow of water. The A/C was super loud and would not knock off at reasonable intervals. The curtains were way longer than the length of the patio doors, and not all the hooks were hooked on the rails. The outside pool was not clean, and some of the cement was cracked and in pieces. I would not stay at this location again.

Leisure Family

4/10

Poor

19 Aug 2025

William

Service was terrible lacking any security. Loud obnoxious permanint guests. Cleaning service was terrible. Outside dirty and trashy. I do not recommend staying at that property

Leisure Self

10/10

Exceptional

13 Aug 2025

Frank

I liked the easy check-in. We had good parking. Room was a bit dated but was clean and comfy. Shower head needs replaced as it was mostly stopped up.

Business_and_leisure Friends

2/10

Poor

07 Aug 2025

Rosemary

Bedsheets had obvious blood stains

2/10

Poor

05 Aug 2025

Raquel

Moldy smelly elevator & ice machine out if order

Business_and_leisure Partner

4/10

Poor

05 Aug 2025

JULIA

No breakfasts. Ice machins and elevators didnt work. Cheap cheap cheap....

Business Self

2/10

Poor

27 Jul 2025

richard

No hot water only one elevator ice only on the third level the lounge was not open the day before due to a water leak from the day before there's no coffee in your room all around just sucked probably never come here again

10/10

Exceptional

25 Jul 2025

April

We used to stay here all the time, we haven’t been back in years. Decided to stay here while visiting family. This place has really went downhill.
🙁

Leisure Family

6/10

Pleasant

24 Jul 2025

jeff

Room was clean.
The ice machine on the main level and floor #2 were out of order along with the pop machines. The elevator near the main entrance and lobby was not working. Had to walk to the back of the hotel to use one that was. Also the left entrance automatic door was not working. The parking lot on the east side of the building was not well lit. Had to ask for fresh coffee that was provided at the front desk. It was not hot. The indoor pool area was decorated well but there was dirt in the bottom of the pool that you could see.
The hot tub was cloudy and the jets were not working.
On the good side, the price was reasonable and the room was clean. The key card worked every time and the light bulbs all worked.

Leisure

4/10

Poor

21 Jul 2025

Paula

I did not like the service at the hotel. Our room wasn't serviced and when I let the front desk know, he wasn't concerned about it. He had told me that housekeeping didn't want to bother the guest. I asked, \"What does that mean?\" It's a HOTEL, that's what they do.
I will not be back.

Leisure Partner

4/10

Poor

14 Jul 2025

Erika

Hotel seemed old and dirty, every time we left our room we could smell weed coming from other rooms and nothing was ever done by hotel staff, cigarette burns in our curtains. Sheets and towels were supposed to be switched out every 3 days however 2 days into our trip I had a cut that opened up in the night and I bled on the sheets so I know our sheets were never changed the entire time during our 7 night stay, same bloody sheets were still on the bed for our last night despite asking for fresh sheets. We were only initially given 2 towels and there were 3 of us. I had to go down to the front desk and ask for towels everyday. We were never given enough towels despite expressing how many guests were in our room which is the same amount of guest I booked with. On days room service would come in they would only make beds and take all our towels and maybe leave us 1 clean towel. We never had clean hand towels or washcloths after the first day. It’s very inconvenient to have to go to the front desk everyday to request the bare minimum for towels.

Friends_and_family Family

8/10

Excellent

07 Jul 2025

Gloria

I liked that there was an indoor and outdoor pool as well as a hot tub. I did not like that only 1 of the elevators was working during my stay.

Leisure Family_with_children

6/10

Pleasant

04 Jul 2025

Jennifer

Won't stay here again.

Room clean enough. Large fridge.
Lamp didn't work, shower head dirty and odd. No hot water. Coffee pot crusty.
Look under mattress and see chunks torn out.

6/10

Pleasant

29 Jun 2025

Phillip

Pros: affordable pricing, staff was nice, and bedding was very comfortable.
Cons: no hand soap upon arrival (several guests complained of the same in the lobby), ice machine and main elevator were broken, some older facilities.

Leisure Partner

2/10

Poor

29 Jun 2025

Stephanie

This was the worst hotel experience I have ever had!!! They allow pets so make sure you don’t have allergies. First night I had a severe allergic reaction. They switched my rooms and I instantly started to breathe better. The floors have hair on them. Chair was covered in pet hair. They refuse to leave towels. I had 4 people on our RSVP and they would only give us 2 towels. The ice machines don’t work. Only 1 elevator worked for the whole hotel including staff workers. No one was ever at the front desk. The phones in the room don’t work so you can’t call the front desk. The bed frames are much larger than the bed so you would hit it everytime you get out of bed. The only thing we liked was the pool and arcade room. I will never stay here again.

Leisure Family_with_children

4/10

Poor

26 Jun 2025

Ric

This hotel was originally a Holiday Inn and is around 50 years old. The building is in surprisingly good condition for its age and current maintenance.

*One of the elevators seems to be permanently out of service.
*We occupied two guest rooms for five days each. One was cleaned four times; the other was cleaned just twice.
*Soap products were not always left in the bathroom, requiring a trip to the front desk to obtain them.
*Upon arriving at the restaurant for Sunday breakfast, we learned the restaurant and bar were not open on Sundays & Mondays.
*The outdoor pool didn't appear to have had a recent cleaning.
*Only one of two gates to the outdoor pool was unlocked when the pool was open.
*An ashtray in the outdoor pool area was overflowing throughout our stay.
*Cigarette butts covered the area surrounding at least one of the building's entrances.
*In what had clearly been flower areas in past years, there were no flowers, but hearty weeds.

This hotel needs management that has some pride in their property and is willing to invest, both financially and in work, to bring this place back to its outstanding potential.

Leisure Family

10/10

Exceptional

22 Jun 2025

Nathan

The hotel is older and showing signs of its age, however the staff was very friendly the pools were great, property just could use some updating. But other wise the stay was great

Leisure

6/10

Pleasant

16 Jun 2025

Patrick

company was excellent room was ok jetted tub kept turning it's self off and took it's sweet time to come back on... no consistency at all... but for what it was being used for I couldn't complain or it would have destroyed the mood...

Partner

10/10

Exceptional

10 Jun 2025

Verna

We were very happy with our stay. The rooms were very clean and the beds were so comfy. The kids loved the pool. Will definitely stay there again. We were there for my sons baseball tournament and on the 2nd day we had a rain delay and I called and ask to change my check out time for 2 hours later, there was no extra charge and they were happy to do so.

Friends_and_family Family

8/10

Excellent

08 Jun 2025

Pamela

It was nice for a one night stay. The room rate is reasonable. The representative who checked us in and out was friendly. The lobby and the restaurant are very nice. The restaurant closes for breakfast at 10 am and check out is 11 am so that didn't work for us. We chose not to use the indoor pool and hot tub because it was constantly full. My one issue is I think the floor in our room was swept but not mopped.

Leisure Partner