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Ichan Qala Premium Class Boutique Hotel

Tashkent · Uzbekistan

Tafakkur Ko Chasi 68 TashkentView location

9.0/10Excellent175 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.2/109.2
Condition9.2/109.2
Neighborhood8.4/108.4
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ichan Qala Premium Class Boutique Hotel

A stay at Ichan Qala Premium Class Hotel places you in the heart of Tashkent, within a 5-minute drive of Seattle Peace Park and NEXT Mall. This hotel is 0.9 mi (1.4 km) from Ice City and 0.9 mi (1.4 km) from Museum of Applied Art.

Stay in one of 60 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Childcare
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: USD 5.60 per person, per night. This tax does not apply to children under 16 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
    • Please note that any payments to the hotel (whether cash or non-cash transactions) must be made in either USD or EUR, whichever is accepted by the property.
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Couples who are citizens or residents of Republic of Uzbekistan are required to present proof of marriage at check-in when sharing a room.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 25 per person
    • Airport shuttle fee: USD 30 per person (one-way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    English

    French

    Turkish

Nearby attractions

Seattle Peace Park 0.5 km / 0.3 mi
Ice City 1.3 km / 0.8 mi
NEXT Mall 1.3 km / 0.8 mi
Museum of Applied Art 1.4 km / 0.9 mi
Seoul Gate 1.8 km / 1.1 mi
Magic City Park 2.2 km / 1.3 mi
Fine Arts Museum of Uzbekistan 2.4 km / 1.5 mi
Alisher Navoiy Theater 2.5 km / 1.5 mi
Wedding Palace 2.6 km / 1.6 mi
Milliy bog' National Park 2.6 km / 1.6 mi
History Museum 2.8 km / 1.7 mi
Independence Square 2.8 km / 1.8 mi
Tashkent Oliy Majils 2.9 km / 1.8 mi
Friendship of People's Palace 2.9 km / 1.8 mi
Tashkent Galley of Modern Art 3.1 km / 1.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Ichan Qala Premium Class Boutique Hotel

9.0
Excellent
175 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.2 /10
Neighborhood
8.4 /10
Amenities
8.8 /10
75 reviews shown
10/10
Exceptional
27 May 2026
GULNAZ
Excellent service - the best breakfast experience
10/10
Exceptional
30 Apr 2026
Andrew
The Ichan Qala was a great place to explore from and we loved the pool. The room was a good size, the staff were very helpful and made us feel welcome. We loved the breakfast music!
Partner
10/10
Exceptional
16 Apr 2026
Tariq
Super clean and comfortable rooms. Buffet breakfast is varied and very delicious.
Definitely recommend this hotel.
Family
6/10
Pleasant
03 Apr 2026
Mohammad
3 stars
Self
10/10
Exceptional
18 Mar 2026
crystal
Lovely quiet hotel. Great breakfast and friendly staff.
8/10
Excellent
15 Mar 2026
elif
Clean room, really sweet staff in reception, great breakfast
Low quality of spa, too much construction voice, and the beds are extremely uncomfortable.
Partner
6/10
Pleasant
14 Mar 2026
Fakiia
The hospitality standards are not there enough. Staff training is needed. Clean rooms.
10/10
Exceptional
17 Dec 2025
Jean-Pierre
Very good breakfast and room service.
Business Self
10/10
Exceptional
12 Nov 2025
Yau Lun
Location is far from the metro
Leisure Self
2/10
Poor
07 Jul 2025
Morgan
My first truly bad review on 100+ stays. Don’t stay if you want peace and quiet. Constantly slamming doors, allowing kids to run up and down hallways past 2am (when I asked the front desk to do something about that, they said they couldn’t because of course they didn’t know what room the kids belong to— I bet it was the group of adults drinking in the courtyard all night), my room didn’t get cleaned one day of my stay, and on checkout they messed up my bill and tried to charge me for the three nights I already prepaid on Expedia. They were gracious enough to check me in early (50% room charge) and check out at 1800 with a full night charge. Then they say there is a commission fee on MasterCard. Broken AC units in the gym when it is legitimately 100 degrees outside (July) and placing “Reserved” signs on pool chairs? Hotel restaurant only had a third of their menu items available for some reason. Total ripoff, stay elsewhere.
Leisure Self
10/10
Exceptional
01 Jun 2025
Andrew
Friendly helpful staff and nice room... Had a great stay!
Self
10/10
Exceptional
29 Apr 2025
Eshag
I like the design of this place it is very nice and unique, you feel like home. In the morning breakfast we had life music, it was really good experience.
Leisure Family
6/10
Pleasant
15 Apr 2025
Eve

Clean and comfortable

It's an okay hotel in a quiet neighbourhood of Tashkent. the rooms are clean and comfortable. the common area are alright. the massage was not good and the spa area unpleasant. it feels more like a town hall spa than a wellbeing one.
Friends_and_family Family
10/10
Exceptional
07 Nov 2024
Dmitriy
Very good
8/10
Excellent
13 Oct 2023
Verified traveler
Good rooms. Nice decor and design. Breakfast and breakfast selection needs improvement
Business
10/10
Exceptional
15 Oct 2022
Francesco

Great hotel

Lovely hotel we enjoyed our stay
Partner
10/10
Exceptional
28 Sep 2022
Laurel
I stayed at the Ichan Qala for 16 days while doing some work in Tashkent. My room was large and well appointed and the staff was great.
Business Pet
8/10
Excellent
23 Jul 2022
Saidolimkhon
Really nice hotel. Everything was good. Definitely will recommend to my friends and will come back.
Business
10/10
Exceptional
22 May 2022
lynnette
Location was out of the way requiring taxis.
Leisure Self
10/10
Exceptional
08 Mar 2020
Shaista

Amazing and wonderful!

Perfect stay! Lonely food . Courteous staff . Amazing facilities . Communication was excellent and hotel went above and beyond to make the stay memorable. Thank you very much for a wonderful stay at your hotel. We look forward to come back again.
Friends_and_family Family
10/10
Exceptional
26 Jan 2020
Verified traveler
Perfect stay, very good personal food is delicious was one of the best place
Business Partner
10/10
Exceptional
05 Jan 2020
Verified traveler

friendly staff

Fairly good
Friends_and_family Family
10/10
Exceptional
05 Jan 2020
John
Large room and character of over all building design.
Leisure Partner
10/10
Exceptional
25 Nov 2019
Kam Ying

Beautiful hotel

The building itself is a historical building. The staff were very helpful and there was live traditional music at the breakfast!
Business
10/10
Exceptional
03 Nov 2019
Verified traveler
The property itself is unique and the grounds are well kept. We stayed in a junior suite room, which provided everything needed and was large and very clean. We currently work in Tashkent and I had planned a surprise 'get-away' and booked two massages for my husband and me. After I had mine, we were told that there was an issue with the heating in the room, and we had to change location to our room. They would bring a massage table. However, I did not want this, as it was all a surprise for my husband, and therefore the staff provided us with another room just for his massage, complimentary tea and fruit/nuts; we were also told we will not be charged for the second massage. All went very smoothly afterwards. Upon checkout the next morning, we were not charged for my husband's massage.
Breakfast takes place in the restaurant which is spacious and tastefully decorated. Enjoyed the traditional music/musiciaians. Food was very good and varied; fruit, veggies, yogourt, cereal, breads, etc. Nice and fresh. Coffee a little weak for my taste.
Some suggestions: perhaps for the large bed in the suite, have a 2 more pillows, ensure there are two housecoats, pairs of slippers; large shower head could work a bit better. For the massage, it would nice to have a larger room for two beds for couples getting a massage at the same time, and quiet, relaxing music. But these are suggestions only.
I would definitely go back to stay at Ichan Qala. Thank you for making our stay enjoyable.
Leisure Partner
10/10
Exceptional
15 Oct 2019
kathy

A delightful experience.

A very charming hotel. The unit was very comfortable and the grounds were very nice. We especially enjoyed the breakfast in the elegant dining hall with local music. I will definitely stay here again.
Partner
10/10
Exceptional
08 Sep 2019
Jonathan

A good welcome to Tashkent

Welcoming and helpful staff; spacious, comfortable and well-equipped room and bathroom; good choice at buffet breakfast; safe area; walking distance to many restaurants and metro station.
Self
8/10
Excellent
01 Sep 2019
MOHAMMAD
It’s good
Friends_and_family Family
10/10
Exceptional
19 Aug 2019
Verified traveler
The 24h restaurant service is extraordinary, as were the staff in the restaurant
The hotel facilities including swimming pool were absolutely excellent and the staff were outstandingly generous and helpful throughout, including, at the end of our brief stay, not only organising tickets for the train from Tashkent to Samarquand, but also accompanying us in a mad rush to the train station just in time to catch the train, which was only possible because of this intervention by the hotel staff.
A quite exceptional hotel. The 5* evaluations are fully deserved
Leisure Family
8/10
Excellent
17 Aug 2019
Verified traveler

Family vacation

It was good! The service is good, the waiters try their best to accompany you if you ask them anything!
Family
10/10
Exceptional
15 Jul 2019
Verified traveler
Everything was OK. Good location, nice pool, beautiful breakfast
Business_and_leisure Family
10/10
Exceptional
05 Jun 2019
Constance
This property is a Kitsch modern luxury take off on the Ichan Qala. No Incomplete minaret but still mind blowing. Pool and sauna make it a perfect place to relax after time on the road.
Leisure
8/10
Excellent
27 May 2019
Sheira
Pretty old fashioned. The main restaurant closed - so only available one a long way and up 2 stairs.
Shower was unimpressive - no deluge. Didn't seem very 5 star to us.
Partner
10/10
Exceptional
23 May 2019
Verified traveler
I like the style of the rooms and the disposition, the rooms are spacious. The breakfast is nice and the staff is very lovely and helpful special Valeria and her friend, sorry that I forgot the names. The staff at the reception are very friendly. Spent a pleasant evening in the small garden and the bar with a young lovely staff always ready to help you. The gym, the sauna, the indoor and the outdoor swimming pool are good. We spent a wonderful time. Small details what it could make the hotel perfect that they should check the sanitary is working well after each occupation and and before the next guest. After all my staying was very good.
Leisure Friends
10/10
Exceptional
23 Apr 2019
Adel
Great helpful staff, spacious room, healthy breakfast with life music, hotel is located in a quiet area near a park
Leisure Family
10/10
Exceptional
17 Apr 2019
Verified traveler
Breakfast is buffet style and has a fabulous selection of pastries, bread, meats, cheeses, fresh fruit and dried fruit with various teas on offer too. The place is very beautiful to look at as well as quiet and comfortable to stay in. They organised taxis for us to the train station and also the airport. Very peaceful and well kept and the staff were friendly and helpful.
Leisure Family
10/10
Exceptional
03 Apr 2019
Reza
One of the best hotels that I have ever been in
Family
10/10
Exceptional
05 Mar 2019
Verified traveler
Everyone is very nice and helpful, the facilities are good, and the breakfast is great!
8/10
Excellent
04 Feb 2019
Scott
The property is unique - spacious, comfortable, and tasteful, though perhaps at the cost of some convenience. Staff was remarkably friendly and helpful, the breakfast abundant and tasty.
Business Self
8/10
Excellent
13 Jan 2019
Verified traveler

Fancy hotel but didn't like the area

Really nice hotel with all the little things that you need. The atmosphere wasn't great and the area was a bit dead - maybe because I was here on New year's day and everything was closed! They did a little packed breakfast for me as I was leaving really early in the morning. The room and bed was very comfortable.
10/10
Exceptional
31 Dec 2018
Dinara
Everything was on a top level, i could not have it any better!!!
10/10
Exceptional
18 Dec 2018
Ron
Great value! Wonderful Gym and indoor pool. Excellent staff especially Yasmin, Mirolim and Shokhrukh who helped us navigate airline problems with efficiency and good humor.
You won’t regret staying at Ichan Qal’a.
Business_and_leisure Partner
10/10
Exceptional
13 Dec 2018
Alexander
Beautiful property - the hotel is conveniently located from the airport.
Amazing spread for breakfast with live music and very friendly staff.
The room was only average sized and although it had all the basic amenities, the bed was quite small.

Overall a 3.5 to 4/5 experience!
Partner
8/10
Excellent
17 Nov 2018
N
Overall, the Ichan Qalla is an excellent hotel. Its very centrally located, a short walk from an excellent cafe (B&B), the rooms are very clean (But they get hot quickly so be sure to open the windows in the Winter), and the hotel staff are excellent. My only critique is the restaurant - The breakfast is not that great, A lot of meat and heavy (non-breakfast) sort of food. Since its a world-class boutique hotel, I think they need to expand their breakfast options. Maybe have more eggs and other continental breakfast type assortments. Also the staff in the morning is very slow. Allbeit, I was showing up to breakfast early, it was hard to get someone to give me a cup of coffee. Certainly would not stop me from staying there again but just want to pass this on to management.
10/10
Exceptional
18 Oct 2018
usman

Great place in Tashkent

Beautiful Villa style hotel with a 24/7 restaurant that will service you anything on their menu at any time. The staff was wonderful and extremely hospital. I felt pretty special staying here. The breakfast was buffet was pretty good as well.
8/10
Excellent
08 Oct 2018
catherine
Difficulties calling in advance to arrange transport from the airport as no email provided. This was overcome by a kind Uzbek who called and struggled with reception to confirm. Very happy that it worked out and was met at airport as requested. I wanted to sleep for the day before flying out early in the morning. The bed was great, Internet perfect room service fast and good, and great shower. These were the main services I used during my short stay. I would stay again for the same purpose, less than 10 mins from the airport
10/10
Exceptional
29 Sep 2018
Alain
Second time that I stayed there (for several nights each time) and the whole staff is particularly helpful which makes your stay so much better.
10/10
Exceptional
03 Sep 2018
Jim
Good location, clean and with a pool. Highly recommend.
8/10
Excellent
03 Sep 2018
Jim
Safe, clean and beautifully designed hotel. Highly recommend.
10/10
Exceptional
27 Aug 2018
Dylan
Beautiful villa-style property, great facilities and stunning decor, and very excellent staff. The neighbourhood was even a decent place to walk around a bit, day and night. If was a great stay.
8/10
Excellent
21 Aug 2018
Verified traveler
Good property with reasonable price of classic building
8/10
Excellent
10 Apr 2018
Verified traveler

A nice, clean hotel for your stay in Tashkent

The hotel was a nice standard for Tashkent - very clean, big rooms and great breakfast. There were certain things that wouldn't meet international 5star standards, but nothing important. All in all, I'd recommend for the quality/price.
Partner
6/10
Pleasant
26 Feb 2018
Verified traveler
We had to pay an extra $45 for check in a few hours early, which we did not find out until we arrived even though we emailed a few days before to let them know we would arrive early but the extra charge was not mentioned. Plus we had to pay an extra $15 because the booking only showed for one person, so doubling the price of our stay in total. We could see the extra person was a mistake and the staff were very kind so it was not a huge problem for us. The hotel is in a set of nice buildings, with clean rooms. However, we were not able to sleep well as the room temperature was far too hot and we could not open the window during the night as there was very loud noise from the staff talking right outside all night. In better weather when the heating is off, this probably wouldn’t be a problem. It was close to the airport, the staff were friendly and the place was fine, so all in all, it is a decent place to stay for a night in Tashkent.
Partner
10/10
Exceptional
24 Jan 2018
Nabil

great hotel in a great location.

This hotel is located within ten minutes from the airport and close enough to the center of the city that its perfect. I like the quietness and safety of the street. The hotel staff is actually excellent and really are very attentive.
10/10
Exceptional
04 Nov 2017
Verified traveler

Great place to get some rest in Tashkent

The hotel is situated in a side street, some distance from the Centre. This means it is very quiet at night, which is a big plus for me. The rooms are comfortable, well-furnished and clean. The staff are very friendly and helpful. I would happily stay here again,
10/10
Exceptional
18 Aug 2017
Verified traveler

Lovely peaceful quiet Hotel.

Staff spoke good English and were highly professional at all times
10/10
Exceptional
29 Jun 2017
Angelos

Gem in Tashkent

We made this reservation really last minute when we had an issue with another hotel. We loved Ichan Qala! They upgraded us since the hotel wasn't fully booked. Their service was excellent, the room was beautiful! Adam, at reception, was exceptionally helpful and his English was perfect. Breakfast was included. The croissants and pastries were all individually wrapped in plastic wrap which seemed much more sanitary than if they had all been out in the open. The AC worked great, the property was beautiful, and while we didn't get to use the pool, it looked fantastic. Really great stay, would definitely stay their again if we return to Tashkent.
Partner
10/10
Exceptional
21 Apr 2017
Verified traveler
I wasnt prepared for such an amazing place. So clean. So comfy.
Highly reccomended
8/10
Excellent
15 Aug 2016
Judith

Beautiful Hotel

Beautiful hotel--a series of red brick buildings around a garden area, secluded from the street, which itself is in a secluded, leafy residential area of Tashkent. Only drawback is that breakfast was not included.
Family
6/10
Pleasant
19 Jul 2026
Anna-Kaisa
Pool was very crowded and noisy all the time. We tried to go there late in the evening but there was a private event so we could’nt get. Also the waiter in thw pool bar was al little bit rude. He didn’t smile, he didn’t open or pour the beer for us (we did it by ourselves). Also the beer was warm.

Front desk staff was very friendly and helpful. Breakfast was full of different foods.

We stayed for two nights and our room was never cleaned.
Friends_and_family Friends
10/10
Exceptional
01 Jul 2026
Pedro
Excelente hotel, com algum carácter! Recepção excepcional e bastante colaborante , especialmente quando surgem aquelas dificuldades de quando se chega de novo a um país !
Partner
10/10
Exceptional
30 Mar 2026
Deniz
Ishan Qala Premium Hotel Taşkent’te konaklamak gerçekten unutulmaz bir deneyimdi. Daha otele ilk adım attığımız andan itibaren her şeyin ne kadar özenle düşünüldüğünü fark ettik. Check-in süreci son derece hızlı ve profesyoneldi, personelin güler yüzü ve ilgisi bizi hemen rahat hissettirdi.

Otelin genel atmosferi çok sıcak ve davetkâr. Odalar son derece temiz, konforlu ve modern bir şekilde döşenmiş. Her detayın titizlikle hazırlanmış olması konaklamamızı daha da keyifli hale getirdi. Yataklar çok rahattı ve gerçekten dinlendirici bir uyku sağladı.

Yemekler ise ayrı bir övgüyü hak ediyor. Hem lezzet hem de sunum açısından beklentilerimizin çok üzerindeydi. Kahvaltı kaliteli ve özenle hazırlanmıştı.

Personel konusunda özellikle belirtmek gerekir ki, son derece profesyonel, yardımsever ve misafir memnuniyetine odaklı bir ekip var. Herhangi bir isteğimiz olduğunda anında ilgilenildi ve kendimizi gerçekten değerli hissettik.

Kısacası Ishan Qala Premium Hotel, konfor, kalite ve hizmet açısından tamamen kusursuz bir deneyim sunuyor. Burada insan kendini gerçekten çok rahat ve huzurlu hissediyor. Taşkent’e yolu düşen herkese gönül rahatlığıyla tavsiye ederiz.
Partner
10/10
Exceptional
19 Jun 2025
Patrick
Très belle hôtel, superbe , seule point négatif, loin de tout.
Très handicapant lorsque l on veut sortir, sans forcément avoir envie de prendre un taxi.
Self
8/10
Excellent
07 May 2025
Yuko
2泊でお世話になりました。到着が遅かったので空港からYandexを使用して向かいました。約10分くらいで到着するのでとても便利でした。エレベーターがない為大きい荷物の方はかなり大変です。静かでとても広かったです。朝食付きだったんですが、生演奏もあり種類もそこそこあったので良かったです。モールやマジックシティからは遠いですがYandexを使用すれば問題ありません。また再訪の際は利用させて頂きます。ありがとうございました。
Leisure Partner
10/10
Exceptional
07 Sep 2022
Danijel

Beautiful Hotel in Tashkent

This incredible place in Tashkent makes you really feel like you are in a fairytale. Beautiful place run by very efficient staff with all necessary needed to make your stay more that perfect.
Partner
8/10
Excellent
06 Nov 2021
Andrei
Интересные интерьер в национальном стиле. Много длинных переходов с большим количеством ступеней
Partner
8/10
Excellent
22 Oct 2021
Sergey

Speciality local hotel

It does not look like a traditional hotel. Rather it looks like a fortres form the outside. As soon as you get in you discover a set of villas, located in an isolated courtyard, lovely decorated in a traditional style. This is very much in-line with a local archtecture.
Self
10/10
Exceptional
08 Apr 2021
Daniel
Un hotel estilo clásico, muy bonito y con muy buenas instalaciones. Las habitaciones son muy amplias y el personal es muy amable. Un diez.
Business
10/10
Exceptional
11 Feb 2021
SANGYONG

굿 서비스!

갑작스럽게 숙박이 결정되어 많은 것을 누리지 못했지만, 룸서비스의 도움은 좋았어요.
Partner
10/10
Exceptional
30 Aug 2019
Maccha
とっても綺麗なホテルです。インスタ映え間違いなしです。マドラサのような外観で、お部屋の調度品もとても豪華でしたし、お風呂はジャグジーが付いていました!朝食もとても美味しかったです。
Leisure Partner
10/10
Exceptional
25 Aug 2019
Hans J

En oase

Slitne etter en uke i Pamirfjellene kom vi til denne oasen av et hotell. Forventningene var høye, men de leverte til fulle. Fantastiske rom, profesjonell stab, super service, nydelig atrium med mandyaer og sittegrupper, godt utvalg i baren, god mat. Anbefales på det sterkeste!
Partner
8/10
Excellent
21 Aug 2019
Verified traveler
ウズベキスタンのなかでは都心のタシュケントで異国感を取っても感じられるおすすめのホテルです
Business Family
8/10
Excellent
17 Aug 2019
Vera

Comuqnue ottimo hotel

Tutto bene, conoscevo già hotel ed è stata una conferma. Personale gentile e cortese, colazione abbondante. Camere spaziose. Purtroppo c'è stato uno spiacevole episodio, ma più colpa mia...ho dimenticato 2 camicie e una pashmina in hotel. Arrivata la sera a casa ho chiamato subito. La persona che mi ha risposto mi ha richiamato ca 30 min dopo dicendo che hanno trovato 1 camicia e la pashmina. Le camicie erano nello stesso posto...Dopo 2 giorni di ricerca vana della seconda camicia mi ha chiamato anche il direttore dell'hotel. Molto gentile e dispiaciuto per accaduto. Ci tornerò sicuramente, ma un po' di amaro in bocca mi è rimasto...
10/10
Exceptional
12 Aug 2019
Emina

Ocjena za hitel je 10+

Sobe su fantasticne. Kupatila takodje. Usluga, restorani, bazeni, vrhunski. Jedina zamjerka je spor internet. Uzbekistanci koriste Telegram aplikaciju za besplatnu uspostavu poziva, i Wattsup. Viber ne prolazi
8/10
Excellent
22 Jul 2019
Verified traveler

Belles prestations mais service à revoir.

Piscine et petit-déjeuner fabuleux. Aucun effort au niveau de la réception pour apporter de l'aide. Chambre disponible mais impossible de l avoir plus tôt alors que le 1er séjour nous sommes arrivés très tard et reparti très tôt. Mauvaises informations pour aller retirer de l argent.
Partner

Location & surroundings

Ichan Qala Premium Class Boutique Hotel
Tafakkur Ko Chasi 68 Tashkent, Tashkent, Uzbekistan

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