Maofeng Hostel

10/10

Exceptional

08 Feb 2026

Nicola

Everything was wonderful, staff were so attentive. Room was spotless. Food was lovely

Partner

10/10

Exceptional

19 Oct 2025

glen

The room was excellent, bed was so comfortable that we slept in on our 1st night, leaving only 1 and a half hours to get ready for a wedding we were going to. The bathroom was lovely, a large shower with rainfall head. Very deep bath that we used on 2nd day. A great menu and restaurants to choose from. The bar was so welcoming with a great whiskey selection for myself and cocktail selection my partner loved. The staff were very friendly and attentive. Our stay Matfen Hall was excellent and I highly recommend. We didn’t use the spa facilities this time but definitely will on our return. Thank you to all the staff who made our stay a pleasure

Leisure Partner

10/10

Exceptional

19 Oct 2025

Roger

Perfect

6/10

Pleasant

22 Aug 2025

Michael

Overrated

The hotel location was great with views out over the golf course from the bar and restaurant. Not so good from our room which was also very hot without air conditioning.
They made a mistake on our invoice trying to charge for services we did not have and final bill was incorrect. We were also charged a service for collecting our own drinks from the bar !!

Partner

8/10

Excellent

25 Jul 2025

Sylvia

The pool was gorgeous. It was a bit tricky downloading the app on the phone to open the door. The app would just shut down and it took at least ten tries. Staff was wonderful. Helpful and kind. Dinner was average. I ordered a cauliflower steak which was good, but a very high price for just a large piece of cauliflower. The map to walk around the grounds was confusing and I ended up on the golf course, which didn’t make some
Of the golfers happy. Bed was one of the best I’ve ever slept in.

Leisure Partner

10/10

Exceptional

14 Jun 2025

Deanne

Simply stunning!

Matfen Hall really is outstanding, my stay was faultless.
All staff were so warm, welcoming and helpful- I was greeted upon arrival with a welcome drink and my bags were taken up to my room whilst I checked in and relaxed in the Great Hall.
Every nook and cranny of this hotel is gorgeous, beautifully crafted and fabulously furnished, including the room I was allocated. It was a generous size bedroom and dressing area with a huge bathroom, stunning views and light and airy in the daytime but warm and cozy at night.
I ate in The Cloisters and The Keepers during my stay, both offering tasty treats and excellent service.
I used the spa facilities and loved the comfy robe and slippers. The thermal suites were a welcome break from the wild weather and I nearly fell asleep on the lounge chairs it was so peaceful.
I can not wait to come back again soon and explore the hotel further, and enjoy all it has to offer, when I have more free time!

Friends_and_family Friends

2/10

Poor

08 May 2025

Dalia

1. Super aggressive, rude, hostile and receptionist with confrontational attitude to greet and check in new arrivals
2. No help by porters with your bags on arrival (you drag your own bag wile porters stand and chat)
3. Strong smell of chlorine in the corridors around the SPA area
4. Three massive yellow diggers on the lawn in front of the \"beautiful side\" - in the view from the windows of Emerald restaurant where testing menu and drinks will set you back £500+
5. Disastrous staff at breakfast - no attention, no care or normal smile (asked about bathroom - got shown to the lift, ordered tea - never arrived, ordered 2 dishes for 2 people got three...)
6. In the main hall from 5pm till 8pm the pianist is playing super simplistic music, just banging the notes not too professional.
7. You are told to book Emerald restaurant (£125 per person food only, drink extra) well in advance, but when you get there, you find out that it is completely empty, four people only - no atmosphere. When young waiter brings your tasting menu dish, she names couple of obvious ingredients and about the rest says \"and other bits...\"
SUMMARY - hotel and restaurant is posing for something they are not and God knows how they received 5 stars. The main problem - staff has no idea how to behave and what they need to do in the establishment which has 5 stars...
TERRIBLE STAY, WOULD NOT RECOMMENT FOR ANYONE.

Business_and_leisure Partner

8/10

Excellent

02 May 2025

Abigail

Beautiful rooms, service was excellent, lots of cosy places to sit in the main hotel.

Room was too hot, we should have got the staff to look into it when we arrived. Was difficult to find seats in the spa as was busy.

Leisure Partner

8/10

Excellent

21 Apr 2025

Phil

With just a little tlc...

The property and the food were terrific (albeit theres LOTS of exterior building work going on).

Staff are presentable, friendly and keen - but - poorly trained. Struggled to open bottles of wine. Or know which tables food should be delivered to.

Partner

4/10

Poor

20 Apr 2025

Verified traveler

Don't be fooled, Magnificent building, poor servic

The service at Matfen Hall I found very disjointed, and overall dissapointing. Whilst being shown to the spa, my Sister and I were left in the ladies changing rooms trying to find robes in the lockers, then realised we must go to the spa reception. We were not told this. We were eventually given our robes and told to be back at the spa reception for 11:00, for out 11:15 treatments. My Sister had a lovely treatment. I on the other hand experienced something very different indeed. The lady was really good, I am not discounting that. However, halfway through the treatment, the lady said she was about to faint. I am a nurse, do I leaped off the table, assessed the lady and lowered her to the floor and lifted her legs up in the air. All this, half naked!!! I supported the ladies legs for what must have been 5 minutes. The lady asked me not to complained about her, and I am not, she was very good. I am complaining about how management handled the situation from the guest experience. I was not able to relax, as the lady was adamant she wanted to finish off the treatment. I was afraid she was going pass out again. I suggested she visit her GP as soon as possible. I told her that it was my duty of care to inform her manager, and I did. He thanked me for helping the lady, which of course I was happy to do, anyone would do this. Though afterwards I was quite surprised and dismayed that I didn't get the treatment for free, or an upgrade on my room.

Self

10/10

Exceptional

18 Apr 2025

Terry

From entering the beautiful stone entrance hall into the great hall we knew we were in for a treat. The Easter decorations were exquisite and fun, the interior design and decor full of history and class showing it’s heritage in full glory. The staff could not have been more help full with welcome cocktail to genuinely wanting to make our stay a memorable and worthy experience. The dining was superb in both restaurants deserving of its awards. The spa facilities happily helped us relax and the treatments for my wife left her glowing and radiant. The bar facilities in the hotel were elegant overlooking the golf course providing wonderful vista’s over well kept greens. Thank you to all the staff who made our stay memorable and wanting more, at which point suffice to say, we will be back.

Leisure Partner

8/10

Excellent

27 Feb 2025

Stephen

Hotel expensive for what it offers unless you play golf.
Beakfast good but eratic service.
Keeps good but expensive.
Emerald restaurant excellent.
Room very pleasant but towel rtail didnt work so had to keep getting new towels.

Leisure Partner

10/10

Exceptional

15 Feb 2025

Elena

Beautiful room, super clean, lovely little bits for our dog, staff were so so friendly!

Leisure Partner

4/10

Poor

15 Feb 2025

Angus

Very poor VFM. Underwhelming experience.

Our high expectations for this place, following the widely reported £20m refurb in 2023, were dashed sadly.
No room in the customer car park on arrival. Offered a complimentary rum punch that had never had a sniff of the rum bottle.
Annex room was small & unremarkable.
Room condition was fine except that both bedside lights needed new bulbs, the hairdryer was missing and there were hairs on the shower wall. Eugh. Contacting reception to rectify these issues was not straightforward.
Spa facilities were good.
Bar service: inattentive but friendly.
Dinner: waited almost an hour for starters. Then they brought out the wrong main course. To Mark's credit he immediately removed the wine from our bill by way of an apology and managed to get the correct main course served more quickly than expected. Food was good. Served the wrong red wine.
Breakfast: chaotic service. Was brought the wrong order 3 times while other tables around us waited endlessly for theirs. Asked for a flat white coffee and it was made clear by the waitress that this was an awkward request \"because we're very busy\". Eventually she brought a cappuccino. Hmm.
The toast we ordered never appeared. Staff are mostly friendly and well intentioned but seem disorganised and insufficiently well trained.
On checkout they didn't bother to ask about our stay or experience. I asked for the GM's name which didn't even provoke the question of why I wanted it.
We spent £440 for this 1 night stay including dinner. Won't be back.

Partner

4/10

Poor

19 Jan 2025

Nathan

After staying at Matfen Hall for an anniversary trip, our experience had its positives and negatives. I thought the room was excellent, spacious, clean and comfortable throughout the evening. The service and breakfast was great , staff very friendly and polite. The breakfast tasted amazing. Unfortunately they were some negatives to our stay. I felt the cleanliness of the spa was poor especially in the steam room and sauna as around the drainage areas were unclean and seemed to not have a great smell. Our expectations of the spa were quite high and it was a shame that we failed to relax around the pool area due to kids screaming constantly and the couples didn’t seem considerate of others around. Additionally, upon on checking in we felt that we would be showed around a little bit more of the facilities from the staff as we struggled to find certain facilities. We constantly had to ring reception to ask questions as we were oblivious to where things were and timings of certain things I.e menus times, checkout times etc. Overall staff were friendly and we did have some positives but were just disappointed with a few areas.

Leisure Partner

10/10

Exceptional

10 Jan 2025

Sholto

Excellent nights stay and very well looked after. Would highly recommend.

Friends_and_family Friends

10/10

Exceptional

22 Dec 2024

Jack

The property is absolutely stunning, the team there provided beyond 5* service and made my parents feel like royalty.

The room was gorgeous, the bar was fantasy and visit The Keeper restaurant for a more relaxed evening which was excellent. Thank you to the team for making the pre Christmas break so fabulous!

Leisure Family

10/10

Exceptional

14 Dec 2024

Sean

Wonderful place great food and immaculate service

Friends_and_family Family

10/10

Exceptional

19 Nov 2024

Isabelle

Lovely stay, dinner in the Emerald restaurant was a highlight. Bar, restaurant and porter service was exceptional.

Partner

10/10

Exceptional

17 Nov 2024

Thomas

Fantastic hotel

Excellent stay

Partner

10/10

Exceptional

13 Sep 2024

Jill

Great hotel, disappointing experience.

The hotel was beautiful and the staff welcoming. We were taking part in the great north run so the staff opened breakfast up one hour early which we appreciated as it meant we could leave with our bellies full. The only negative to our stay was that my fiancé had planned on proposing at the hotel and apparently had it all organised with the venue. However, the day before they called to say he wouldn’t be able to go ahead with the planned engagement and so he scrambled to find a different location on our way down. He told me afterwards about the stress this caused (understandable) so that was a shame.

Partner

10/10

Exceptional

08 Sep 2024

John

Best hotel we have stayed in in the North East. Quality of decor and furnishings was outstanding. Staff were generally very professional. However, there appeared to be a shortage of staff in some areas and some inexperienced staff.

Leisure Partner

6/10

Pleasant

26 Jul 2024

Scott

Mixed bag

Beautiful building & facilities - service and hygiene doesn't match the building.

Partner

10/10

Exceptional

22 Jul 2024

Chris

Beautiful and comfortable country house hotel

Our stay here was wonderful . We were at first offered a room which was stiflingly hot . (It was a hot muggy day ). As result we requested a cooler room and this was done with no fuss . The new room was much cooler . It was spacious with a large comfortable bed and a very well appointed bathroom and lovely view across the golf course. Highly recommend and reasonable value considering the amenities.

Partner

10/10

Exceptional

21 Jul 2024

Verified traveler

Excellent.

Amazing stay in an excellent hotel. The room was great, the spa facilities were lovely, and the staff were incredibly friendly and helpful.

Partner

10/10

Exceptional

23 Jun 2024

Ian

Just excellent all round!

We were doing some work in the area so stayed over for a night. It’s a beautiful hotel with very friendly staff. Outstanding all round and we will be back!

Business

10/10

Exceptional

23 Jun 2024

Ian

Just excellent all round!

We were doing some work in the area so stayed over for a night. It’s a beautiful hotel with very friendly staff. Outstanding all round and we will be back!

Business

10/10

Exceptional

20 Jun 2024

Claire

Lovely stay at the Matfen Hall Hotel. Staff couldn’t do enough for you and the EV charger was an added bonus!

Leisure Partner

10/10

Exceptional

12 Apr 2024

Menna

Nice place to relax

Everything went well

Friends_and_family Family

8/10

Excellent

11 Sep 2023

Michael

The world's most expensive sauna!

Beautiful building and wonderfully friendly and efficient staff, but, for this kind of money, I would expect air conditioning in the rooms. I appreciate that the weather was unseasonably warm, but it was like an oven in my room and, although there was a little fan supplied, it really made no difference. I would imagine that adding air-conditioning would be difficult in such an old building, but to justify the price and the rating, I feel it is necessary and, if our summer's get hotter (as seems inevitable), this problem is going to be a regular occurrence.

Self

10/10

Exceptional

22 Jul 2022

Nick

Stately home luxury

The rest of the hotel never quite lives up to the jaw-drooping grand entrance hall, but it's still all very impressive. The main dining room gives you an idea of what eating at Blandings Castle would have been like, the bed was very comfy, and the gym/pool are top notch

Partner

10/10

Exceptional

28 Jun 2022

John

Matfen

Lovely room, grounds and spa

Partner

4/10

Poor

03 Jun 2022

David

£300 per night is an absolute rip off for a double room with damaged furniture, cracked bathroom sink, no coffee (they boast a coffee menu with five flavours), and one small bottle of water for two.
After ringing reception for over an hour with no response, a member of staff turned up only because the in-room fire alarm was activated !
To his credit, he returned with extra water and sachets of coffee…..all decaf!
C’mon Matfen you need to do better than this. Needless to say, despite being a beautiful place, I won’t be hurrying back, I’d like to keep my eye sockets.

Leisure Partner

10/10

Exceptional

11 Apr 2022

Janet

Very clean and comfortable,staff were excellent

Partner

10/10

Exceptional

14 Mar 2022

Susan

Beautiful hotel. Excellent food and service, comfortable bed.

Leisure Family

10/10

Exceptional

24 Jan 2022

Dennis

Stunning hotel with a very warm welcome!

A beautiful hotel that was beyond expectation. Very good service from arriving to leaving. Room was very clean, the hotel was very clean. Staff very friendly and helpful. Food was very good. Couldn’t find a fault with it.

Partner

10/10

Exceptional

30 Sep 2021

Roy

A very classy building with good size rooms.

Leisure

10/10

Exceptional

25 Sep 2021

Lynn

Michael Silmon / Jes Poole - Room 37

Excellent all round. We’d like to make a special mention to Rebecca on reception who went above and beyond to make us feel so special and valued on arrival. The arrival had improved a great deal generally since my last stay a few years ago as had other aspects of the hotel, including the drinks quality / knowledge and staff service. My only slight negative observation was that through the day if sat at a table around the hotel, staff didn’t come to ask if we wanted drinks. We had to go up to the bars to order drinks. In a hotel of this standard and price you’d expect continuous table service generally in the lounge or outdoor areas. Only other slight observation was the water pressure in the shower in the family room (37) was a bit weak. Overall we had such an amazing stay and the refurbishment is absolutely beautiful. The grand hall was so special especially with the very personal touch with the piano player girl who was amazing and brought a tear to our eye. She also came and spoke to us and made us feel very welcome and comfortable. The Emerald restaurant was also incredible and the food, drinks and service was amazing. The spa was great as usual. Thank you for a truly unforgettable stay!

Partner

10/10

Exceptional

30 Aug 2021

Dyanne

Excellent in every way

Leisure Partner

10/10

Exceptional

25 Aug 2021

C

Wedding vs regular hotel guests

I do wish hotels wouldn't muddle up paying guests with weddings. The staff here worked very hard to alleviate the problems but because of lack of space the wedding parties creating a disturbance to regular guests looking for peace and quiet. They did upgrade one of our rooms when we complained but the fundamental problem is you can't have peace and quiet and a wedding!

Friends_and_family Family

10/10

Exceptional

21 Aug 2021

David

First class

Attended for a wedding and was pleased to see lots of parking areas. Staff were first class and shout out to Desmond unbelievable! Room needed an update however very clean and comfortable. Retreat is top drawer for an early morning splash. Breakfast good but could be better. Overall thoroughly recommend it.

Partner

10/10

Exceptional

14 Jun 2021

Verified traveler

Keeps the old world charm but with modern facilities.

Leisure Partner

10/10

Exceptional

07 Jun 2021

M

Best hotel ?

Excellent hotel, superb food wonderful friendly helpful staff. They could not do enough for you. Probably best hotel I have ever stayed in, in this country or abroad.

Partner

10/10

Exceptional

07 Nov 2020

Roberta

Super

We had a lovely overnight stay using the pool, sauna, Turkish and jacuzzi in a very safe way, during the pandemic.
The dinner and breakfast were delicious and the service and friendliness of the staff was excellent.
Our favourite spot as sitting by the roaring log fire in the great hall with a drink before dinner.

Partner

8/10

Excellent

15 Sep 2020

na

Beautiful hotel in a great location, my only negative comment was that we had to ask 3 times for tea, toast and juice at breakfast

Leisure Partner

8/10

Excellent

27 Feb 2020

Robbie

Lovely accommodating staff good food nice rooms and beautiful grounds 👍

Business Self

10/10

Exceptional

21 Feb 2020

david

Top Drawer

Beautiful setting, lovely rooms and gym. Excellent friendly staff.

Business

10/10

Exceptional

16 Feb 2020

Steve

Beautiful old house set in county located near golf course and not to far from Newcastle rooms were clean and spacious decor was lovely breakfast was good

Leisure Partner

4/10

Poor

04 Jan 2020

Verified traveler

Grounds and great hall & library dining room.
Spa facilities also very good

Leisure Partner

10/10

Exceptional

18 Dec 2019

Verified traveler

fantastic building. nice rooms. good fitness and spa facilities.

Business Self

8/10

Excellent

15 Nov 2019

Bradley

Just lost the edge to be extra special

This Hall is set in lovely setting with large golf course. The hotel room we stayed in was spacious, however it was very old. In some aspects this was grand and special but there was also little details which made our stay slightly less impressive. It such details as the big bulky old CD player in the room, the carpets in the room were very warn and bedding felt old and warm too which doesn’t make you feel comfortable. There was no plug near kettle ended up plugging it in on the floor. The spa was also pretty small and poor really I would not go if you are wanting a spa day. On the hand the evening meal in the library restaurant was fantastic and would definitely recommend if you stay here to have your dinner included.

Partner

8/10

Excellent

29 Oct 2019

Verified traveler

Recently went for a wedding so didn’t use the spa or golf facilities, venue and staff overall were excellent.

Friends_and_family Friends

10/10

Exceptional

21 Oct 2019

Verified traveler

Fantastic stay - our second visit. We had a room in the main building overlooking the garden - superb. Staff very helpful. Breakfast was exceptionally nice.

Friends_and_family Partner

4/10

Poor

10 Oct 2019

George

Dissapointed

Having booked a “deal” through you, we were given a Garrett at the top of the hotel, we requested another room, but as we were on a deal they would allow us to upgrade to another without charge but were advised we may hear some moose as it was above the gym. They ere not wrong, 3 hours of it from 6pm Antilles 9 pm fortunately we ate out in between. E had however to eat in the club house as the menu was the same as previous day, and we had struggled to find something we wanted from it. The other*restaurant was inundated with a collection of men drinking obviously prior to some other function

Partner

8/10

Excellent

09 Oct 2019

BECKI

Great stay, we will be back.

Great place. Good value for money, super clean and luxurious facilities.

Friends_and_family Family

2/10

Poor

08 Oct 2019

Verified traveler

They refused to give me my money back or change the dates for my anniversary gift to my wife because of a website mistake and I want if they understood and said you will need to pay a little extra to change the dates but no just took my money and run

Leisure Partner

10/10

Exceptional

06 Oct 2019

Verified traveler

A beautiful and well maintained property. Staff very helpful. Would return next time. Thanjs for a great night.

Leisure Family

8/10

Excellent

31 Aug 2019

Sue

Special break with friends

Excellent dinner and spent time in the spa while the boys played golf. Very friendly and professional staff in a stunning setting. Gym was well equipped too.

Friends_and_family Friends

10/10

Exceptional

20 Aug 2019

Verified traveler

Nice staff, good food, beautiful place, confortable and calm bedroom and clean spa

Leisure Self

10/10

Exceptional

14 Aug 2019

Verified traveler

Beautiful setting , lovely rooms, good food, pleasant staff. Lovely place for the wedding we attended.

Leisure Family

10/10

Exceptional

18 Jul 2019

Verified traveler

Very nice hotel in a previous country house. Overlooking the golf course which was picturesque. Very helpful staff. We had a super (deluxe) double room.

Friends_and_family Partner

10/10

Exceptional

05 Jul 2019

Verified traveler

The hotel was clean and tidy and the spa was excellent

Leisure Partner

8/10

Excellent

01 Jul 2019

Verified traveler

very comfortable room and bed. Service at breakfast was appalling for a hotel of this rating. We had to wait to be seated and then to ask for glasses for orange juice and there was no butter. We waited over 10 minutes for someone to take our order then another 20 minutes before it arrived

Leisure Partner

8/10

Excellent

30 Jun 2019

Verified traveler

It was efficient and I enjoyed the breakfast being served as opposed to in trays in the middle of the room. Well
Maintained and good staff .

Friends_and_family Partner

8/10

Excellent

23 Jun 2019

Verified traveler

Lovely hotel, poor service

Our stay here was marred by the poor service we received in the restaurant, both at dinner and breakfast. In the evening we ordered drinks in the room next to the restaurant which we had to ask for again. The starters were good but our main courses of steak weren't. I ordered medium to well done but the meat was well done on the outside and almost rare in the middle, it was also very tough.
We were charged 10% service charge which my husband asked to be taken off the bill when we checked out because of the poor service at breakfast. The hotel itself is in a lovely setting with a terrace overlooking the golf course which is a lovely place to sit in the sun and enjoy a drink. The spa is good and was not very busy. The room was lovely although it was a long walk from reception!

Partner

8/10

Excellent

18 Jun 2019

Peter

Great hotel for weekend break.

Great hotel with great restaurants in the hotel and bar. We tried the golf club restaurant but the food was a bit disappointing. Great WiFi signal throughout the hotel.

My sat nav took me through a single track road for about 4 miles. Fortunately nothing coming the other way.

Partner

10/10

Exceptional

07 May 2019

Verified traveler

hotel was beautiful, staff were lovely especially des a big credit to him his customer service was outstanding and he was genuinely just a lovely guy!

Friends_and_family Partner

8/10

Excellent

23 Mar 2019

Verified traveler

Relaxing break

Check-in smooth room on top floor quite small and particularly dark with T fall ceiling. WiFi poor.
Had super afternoon tea in beautiful setting overlooking golf course in the sun. Staff helpful and professional.
Breakfast menu very good as was food however service chaotic

Partner

10/10

Exceptional

08 Jan 2019

David

Nice getaway break.

Really really nice. lovely room, nice grounds, great spa. All in all was very nice and would definately go back again. We would have liked to go out for a walk but the weather was too wet :(
Des showed us round the great hall and couldnt be more helpful.

Partner

10/10

Exceptional

03 Dec 2018

Verified traveler

Excellent stay

We stayed over for a friend's wedding. Excellent room, food and service.

Partner

10/10

Exceptional

16 Oct 2018

Fiona

Was down for a family wedding. Hotel was lovely and would return again

Partner

6/10

Pleasant

22 Sep 2018

Sue

Lovely, but not quite worthy of the price

Setting is lovely; facilities are nice; room was ok—not outstanding. Felt that extra charges were high—had an 8-pound drink in the bar that was all ice, maybe 2 ounces of liquid; charged for morning paper without being told that there would be a charge. Coordination of info among/by staff not good—we were told there was room to dine in library, but when we got there it was full...we just expect better from a place like this.

Partner

10/10

Exceptional

10 Sep 2018

David

Great North Run

Prior to GNR we were looking for relaxing hotel & found it. The pool was great - just the thing for relaxing pre race - it’s not for full on lane experience - that’s not its purpose.
The staff very helpful. We took some of our breakfast - only had porridge which was good. Views over golf course - fabulous. A positive experience. It ain’t cheap but I guess you get what you are prepared to pay. It took us about 20 minutes to get to drop off point for race. The initial country roads are B listed but no issues. The only minor issue was found twins bed a bit on the narrow side - if you were tall you may find it a touch neat. Overall very positive experience- would liked to have stayed longer but race was calling.

10/10

Exceptional

09 Sep 2018

jo

Beautiful country house hotel

We stayed in room 8 which is delightful (LOVE the window seat) ; we’d request it again. We ordered room service as a treat and both meals were excellent - linguine and risotto.
What a beautiful peaceful setting - our rooom looked out over the rose garden. The parts of the old hall are grand, and interesting.
All staff were cheerful, enthusiastic and helpful.
We’d definitely come back.

6/10

Pleasant

19 Aug 2018

Marina

Enjoyable but not memorable

Stayed at this hotel for four nights our room was excellent but the service from the staff especially concerning food was poor. On one night we waited for over an hour & fifteen minutes for our meal to be served in the conservatory. Breakfast was also disappointing in terms of guality.