Shi Jing Hotel

China , Guangzhou - Guangdong
Panyu, 501 19 1st Street Yushu New Village Shawan Street
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100 reviews shown

10/10

Exceptional

08 Dec 2025

German

Great location, only steps from a Main rail station, but also in a peaceful area. The room was very spacious and comfy.

Partner

4/10

Poor

21 Nov 2025

Meagan

Location was great, but the room was run down and showed its age. When we arrived the hot water didn’t work in the bathroom, and we had to contact the front desk to get engineering sent up to fix. Staff were very dismissive and cold. There were multiple areas of previous water damage and staining, bathmats were fraying at the edges and worn. During our stay I had ordered from Taobao to be delivered to the hotel which I had to go down multiple times to find my deliveries with one of them being completely lost. Staff again were dismissive and I had to result in other means to try and get it resolved. For a 5 star hotel and the price we expected better.

2/10

Poor

08 Oct 2025

Ziyu

Worst hotel experience in Shanghai. Lobby Entrance and elevator both leaking!

10/10

Exceptional

30 Sep 2025

Frankie

Good hotel with nice staffs. Gym equipments need some update.

Business_and_leisure Self

10/10

Exceptional

17 Jul 2025

Jorge

I wanted to thank Mr King for his support and professionalism

Business Family

10/10

Exceptional

17 Apr 2025

Murat

السلام عليكم ورحمة الله وبركاته

الفندق جميل جدا

المكان ممتاز

Business Friends

10/10

Exceptional

07 Apr 2025

Chetan

CONVENIENT STAY

CONVENIENT AND COMFORTABLE STAY. LARGE SPACIOUS ROOMS. GOOD SPREAD FOR BREAKFAST.

Business

10/10

Exceptional

31 Mar 2025

Xinyuan

Perfect hotel

Leisure Family

10/10

Exceptional

14 Mar 2025

Mei

Comfortable and spacious!

The room is spacious and the beds very comfortable. The food quality in its restaurants could be better in comparison with many restaurants outside.

Business

8/10

Excellent

13 Mar 2025

Lai Ying

Breakfast has variety choices , quite nice location !

Business Self

10/10

Exceptional

28 Feb 2025

Chetan

Comfortable Stay

Convenient comfortable stay . Served my purpose well

Business

6/10

Pleasant

27 Feb 2025

wai han

TV wasn’t working but it was only a night stay

Business Family

8/10

Excellent

09 Feb 2025

Xiaoqing

A great place to stay in Shanghai

Wonderful hotel in the price range, very good value, very helpful service people.

Business

10/10

Exceptional

21 Oct 2024

Elaine

Pretty smooth experience :)

Leisure Friends

8/10

Excellent

15 Sep 2024

FIONA

I don’t like smell of the room.

Business Family

8/10

Excellent

23 Jul 2024

Ruofan

The hard product at the property is very good. Spacious room, well appointed furniture, beautiful lobby, in a good location, and all at a reasonable price.

The service was poor. Staff appeared well intentioned but poorly trained. For example, while waiting to check-in, a staff member at the front desk told us another desk was open for check-in and asked us to leave the line to go to that desk. The other desk was not open for check-in and we had to rejoin the line. No staff members helped us with luggage when we arrived. When we left, a manager had to prompt a staff member to help us with our luggage before he did so. He was not otherwise busy. He was just staring blankly when the manager prompted him.

Overall, beautiful hotel with the potential to be great. We did not have a good service experience but we hope this is something the hotel improves in the future.

Leisure Family

10/10

Exceptional

22 Jun 2024

Jeannine

Swanky

Fantastic view of Shanghai buildings and train station. Very fancy room floor to ceiling windows, power curtains, Japanese toilet seat, with wood and marble features throughout. Checked into the room and had a fruit pate waiting for me.

Business Self

10/10

Exceptional

14 May 2024

Meagan

10/10

Staff were wonderful and so accommodating

Business Self

2/10

Poor

26 Apr 2024

LiangHao

Issue with wifi never consistent - bed sheets were smelly and unpleasant

6/10

Pleasant

05 Apr 2024

richard

Meh

Room was very warm. An engineer was sent up to fix and did. Staff is very kind and courteous. In Room dining was inedible.

Business

10/10

Exceptional

17 Mar 2024

Carlota

Best hotel they give room early , left our luggage without charge for 1 week while we travel around Asia

8/10

Excellent

26 Nov 2023

Michael

I like the electric bidet and the powerful shower.

Leisure Family

8/10

Excellent

20 Jun 2023

Kee

Breakfast Spread

Would be better if the breakfast can include avocado, grapefruit, kiwi, raspberries, blackberries, walnut and almond.
Pumpkin seeds were occasionally not available.

Business

10/10

Exceptional

13 Jun 2023

Kee

Breakfast Selection

I would to commend Jerome Qiu at the breakfast section for attending to my request to have the kitchen prepare a bowl of oatmeal with red beans added as well as provide me with apple, orange, banana, strawberries, raspberries and blueberries. It would be good if kiwi fruit, blackberries, avocado and pomengranate are available.

Business

10/10

Exceptional

29 Jul 2020

Verified traveler

Not to miss!

Everything went smooth. Service was top and everyone was friendly. One of the best hotels in Shanghai for sure.

Friends_and_family Family

10/10

Exceptional

06 Jan 2020

Verified traveler

New and clean hotel with friendly staff. But the restaurant is expensive and not so tasty.

Business Self

8/10

Excellent

06 Dec 2019

chin

The only short coming about the stay was we booked special room view. Not sure what they actually mean by special view, the room issued to us faces the back lane. Is this the best or special view from this building?

Leisure Family_with_children

10/10

Exceptional

30 Nov 2019

Verified traveler

Good breakfast , variety of products
Nice toilet , shower

Leisure Friends

10/10

Exceptional

19 Nov 2019

Roma

We loved our 3 day 2 night stay. The hotel is beautiful starting from the lobby to our room.

Leisure Partner

10/10

Exceptional

11 Nov 2019

Verified traveler

Fantastic hotel

Had a wonderful stay but i would say the breakfast options need to be reviewed. I stayed at comparable hotels in Beijing and Seoul - Marriott and Hilton. Their breakfast was much better. Otherwise a fantastic hotel.

Business

10/10

Exceptional

11 Nov 2019

Verified traveler

Great stay - recommend for those wanting to visit Jing An and surrounding areas

10/10

Exceptional

07 Oct 2019

Tushar

Excellent Location!!

Location - 10/10
Staff - 10/10
Facilities - 10/10
Room - 10/10

Totally Recommended

Self

10/10

Exceptional

06 Sep 2019

Per

Good choice

Although I normally prefer smaller hotels, as a business hotel this is very good. Nice and \"fresh\", sizeable rooms, good restaurants, friendly service and good location.

10/10

Exceptional

29 Aug 2019

Salvatore

Salvatore

A great place, the best I have ever stayed, been to Rome, Paris, Washington DC, NYC, Chicago, and the Intercontinental was far superior, from moment of arrival and even after checking out, the staff was tremendously courteous, helpful and cheerful! Everyone made you feel at home comfortable. The hotel itself was grand, to include a grand piano in the lobby. The facility was immaculately clean, beyond expectations! Like previously mentioned the hotel had grandeur that I never seen before! There are not enough words to describe this hotel in my vocabulary! To say the least I was very impressed with the staff, and hotel, I was blessed with having the opportunity to be their guest! Should I have the opportunity to visit Shanghai, the Intercontinental Hotel will be I be staying at! Just a great place, overwhelming beauty, elegance, with great service!!!!

Partner

10/10

Exceptional

20 Jun 2019

David

We always stay at this hotel in Shanghai

Hotel manager was very nice. We stayed here about 4 times a year.

2/10

Poor

28 May 2019

Verified traveler

COMPLETELY MISLEADING. SEE PICTURES! STAY AWAY!

THIS IS A HOTEL THAT ONCE WAS $ STAR BUT WORN OUT AND VERY OUTDATED! SEE PICTURES BELOW! I booked and prepaid this hotel on Hotels.com assuming it was a 4 star hotel and lived up to the Intercontinental hotel name for a 4 night stay from May 5th to the 9th. Upon arrival I checked in and went up to my room and it smelled of mold (which I'm allergic to) and cigarette smoke (it was supposedly a non-smoking room). In addition, all of the furniture was either broken or scratched and the wood was warped. I asked to switched rooms assuming that it would be a different experience but it was the same problem. I complained but they said that since it was late at night, nothing can be done about a possible refund until the manager was in the next morning and I can find another hotel (I was needed to be refunded so I can afford another hotel). In light of that, I stayed the night and in the morning made my way to the front desk explaining what happened and I showed that pictures as well. They apologized and just asked me to write on their stationary the reason of why I want a refund and my email address and I went ahead and did. I handed them my room key and they told me that I should be rest assured that I will get refunded for the remaining nights. I never heard back from them and then called Hotels.com to intervene and they did but were told that they hotel will NOT refund me despite my claims. THEY LIED! I was lucky that I was a HOTELS.COM gold member and they partially refunded me f

6/10

Pleasant

27 May 2019

Nelson C K

First of all , the room 2607 smell like a Ashtray !! even they bring the machine still not work it.
2nd , the Chinese restaurant on level 3 . Service so Bad . we ordered 5 ,6 dishes only come up the first 2 in 30 min and the rest need wait for almost an hour.
Check in good , front door service guy very helpful.

4/10

Poor

16 May 2019

Vanessa

In room dining menu was missing and after waiting for more than 30 mins and three calls it’s still not arriving. Slow check out service. Unhelpful staff sometimes

Friends_and_family Partner

8/10

Excellent

05 May 2019

WeiZhen

NOT ENOUGH TO BE 5 STAR HOTEL

alright, not enough to call it luxury 5 star hotel, but fair enough.
perhaps the staffs at the concierge need to work on the politeness and smile more often.

Friends

6/10

Pleasant

01 May 2019

Verified traveler

Very new hotel with excellent rooms. Room amenities and layout are very comfortable.

Business Self

10/10

Exceptional

19 Apr 2019

Ying Ying Agnes

Good service

The best service I received so far in mainland hotels. Especially the door boy Mr Alice Liu who was super helpful to help me with taxi calling remotely so that my Business meetings will be this smooth

10/10

Exceptional

14 Apr 2019

Verified traveler

The hotel is beautiful and the rooms are spacious and luxurious. We stayed at the club level which was an amazing deal because of the access to the club lounge.

Business Friends

10/10

Exceptional

02 Apr 2019

Verified traveler

Quality of breakfast spread can be improved

The breakfast spread - bottled juices were intermittently offered. It should be consistently offered. Oranges were also intermittently offered. They should be consistently offered. For a 5-star hotel, the breakfast fruit selection should include kiwi and strawberries for Vitamin C-rich offering instead of watermelon, melon and dragon fruit. Fruit-flavoured yoghurt is also limited to strawberry and red date. Strawberry flavour often runs out and I have to ask for them. Meanwhile, the plain and red date flavoured yoghurt are left unconsumed on the ice-platter. Please provide strawberry, blueberry, mango and other fruit flavoured yoghurt. The waffles are awful - soft and tough even when they are freshly made. I had expected a crispy texture when it is freshly made - but it was not.

8/10

Excellent

31 Mar 2019

Verified traveler

The room is sizable. The lobby area is grand. Perhaps the hotel is a bit old but well maintained. The concierge was friendly and helpful.The Chinese restaurant provides good food.
I stayed in the hotel for 7 days. The breakfast varieties were ok. However, they never put a stirring spoon on the cup set assuming guests do not use cream and/or sugar in coffee.

Business_and_leisure Partner

10/10

Exceptional

24 Mar 2019

Andy

Convenience Location

It is close to the Shanghai Station making it convenience for traveling on Metro and high speed trains to other nearby cities like Suzhou. Not as much choice in restaurants compared to Xintiandi and Jing'An Temple area.

Partner

10/10

Exceptional

09 Mar 2019

Tim

Very helpful staff!

8/10

Excellent

09 Feb 2019

chi yi jeremy

Our short stay in Shanghai

Room is spacious, breakfast wasn’t impressive as food wasn’t refilled on a regular basis.

Family

6/10

Pleasant

09 Feb 2019

rac

Room ‘s table very dirty. When went for breakfast, restaurant ‘s table also dirty even the table cloth .
Service just so so , I had 2 nights room there booked through 2 agencies but they didn’t tell I need to renew the room by myself, until the next day I can’t get back the room the reception look nothing said you should renew the room, I ask why no one tell me , he smile and said I don’t know then gone >< honestly not really good feeling

Leisure Family

8/10

Excellent

27 Jan 2019

Verified traveler

Great location

Nice, comfortable & friendly hotel

10/10

Exceptional

22 Jan 2019

Verified traveler

The hotel was enormous - the hall is very beautiful and The room I have stayed was very good. All the details also align for this place. I really enjoyed my time thers.

10/10

Exceptional

14 Jan 2019

Verified traveler

We loved having a room on the Club floor--definitely recommend upgrading to that. Staff and service are excellent.

Leisure Partner

10/10

Exceptional

20 Dec 2018

Verified traveler

It is a very good hotel, my expectations of them always high, but I won't use Expedia to book them.

10/10

Exceptional

27 Nov 2018

Verified traveler

Cleanliness of the room, and friendliness of the staff.

Friends_and_family Family

10/10

Exceptional

25 Nov 2018

Andrea

Amazing room, service and breakfast

10/10

Exceptional

13 Nov 2018

Gianfranco

Simply amazing

Went for an expo, i can only say thst this level of hotel would cost at least 3 times more in any other major city

10/10

Exceptional

08 Nov 2018

Michael

I always stay at the InterContinental Jing' an whenever I travel to Shanghai. It is not just a top class hotel.. it is also very convenient as it is within walking distance from the Shanghai Railway Station.

8/10

Excellent

28 Oct 2018

Paul

I booked a King room but they didn’t not have a king room for me. Had to take a twin.

4/10

Poor

27 Oct 2018

Verified traveler

Not a 5 stars IHG, worse than Holiday Inn

1, buffet breakfast is no good for a 5 stars, most of the foods are not even warm and the chefs are more enjoy of talking to fellows than making good egg omelet for me!

2, I go to the bar on ground floor in afternoon like 3pm, there are a table of guests smoking cigarette and seems like no staffs dare to stop them! What a non smoking hotel and flexibility for smokers!

3, And the most ridiculous thing happen in my room the electric plug for hair dryer was designed in a hidden place of the deep drawer and it’s loosening as well (aged)

8/10

Excellent

25 Oct 2018

Verified traveler

Friendly and comfortable

Nice and comfortable in both location and services.

Partner

10/10

Exceptional

23 Oct 2018

David

Upgrade to executive

The room was not ready when arrived. We requested to upgrade since our rate was higher than normal during art festival. We got executive room and it was great.

8/10

Excellent

13 Sep 2018

xuanyu

Nice room

large rooms and convenience location. But the air con not working properly, no matter what room temperature set for the room, always feel freezing

10/10

Exceptional

05 Aug 2018

Lanibell L

Thank you for a fantastic stay!

The service staff of the hotel are very responsive to your every need. I purposely got the club rooms because it helps that refreshments are always available for myself and my brother traveling with me. The breakfast buffet was delicious! Overall, I would go back to the Intercon Jing’An if I have another trip to Shanghai

Family

8/10

Excellent

03 Aug 2018

Andy

Not the beat, but all fine..!

Money for value..! All OK..!
Food and service could be better..!!

4/10

Poor

12 Jun 2018

Verified traveler

NOT FAMILY FRIENDLY

The restaurant (Buffett) was terrible
The gyms so dirty
The swimming pool was smelly
...

10/10

Exceptional

21 May 2018

ZM2011

After a long flight from London we were greeted by Sara, Manish and Rulan in the Executive Lounge with genuine warmth and smiles that made us feel so special that this hotel will be our first choice whenever we are in Shanghai.

Attentive pre-stay communication with Sara, warm welcome with personalised cake and champagne, upgraded accommodation on 30th floor and the consistently excellent service from the Executive Lounge team including Leon, Flora, Lynn, Fairy, Leslie, Chris contributed to us extending our stay from 2 to 5 nights.

The accommodation is clean, spacious, recently refurbished and has high quality amenities. Housekeeping do an excellent job twice a day.

The club lounge service is attentive without being intrusive with a good selection of drinks and food offerings. Definitely recommend the club upgrade.

We would happily recommend our friends and family to stay here when they come to Shanghai.

Thank you Sara, Manish and the whole team who have looked after us for the VIP treatment. The experience has exceeded our expectations.

We look forward to our next stay.

8/10

Excellent

05 May 2018

Verified traveler

Nice hotel

Nice hotel and will come back again.

8/10

Excellent

27 Apr 2018

Cristiano

Not quite 5 star.

Very modern hotel but not sure Club room is worth it. The Club Lounge is an abandoned room with less service and luxury than the main lobby. Very disappointed. Very modern and clean rooms though, clearly recently refurbished. English of the staff could be better, but then my Chinese is non existent.

Partner

8/10

Excellent

13 Apr 2018

Joan

Good, but issues.

This hotel was exactly what we expected from an Intercontinental; great service, spotless, stylish rooms, first class amenities and good food. There were a couple of issues with our reservation, however. First of all, our reservation indicated that there would be a double sofa bed in the room, which we needed, as we were traveling with our teenage daughter. In fact, it had two sofas, pushed together to make one long sofa that the staff made up as a twin bed. The hotel does not have sofa beds in any of the rooms. They are not available, so don't go in expecting one. Second, we had issues with the a/c in our room. In theory, each room has its own set of a/c controls that can be adjusted. However, we had two different rooms, and the a/c in both rooms stayed at a constant temperature, no matter how much we adjusted the controls. The first room was too warm and in the summer, my guess is that it would be uncomfortably warm. Staff did not seem to be able to fix this issue.

Family

10/10

Exceptional

06 Apr 2018

Joaquin

Good price, reasonably well located.

Nice hotel, reasonable price. Location is not ideal, but is still OK.

8/10

Excellent

24 Mar 2018

Chris

Great hotel, average WIFI

WIFI was poor..especially on the 30th floor

10/10

Exceptional

03 Mar 2018

Verified traveler

Overall, its a good hotel. We enjoyed our stay there, would recommend.

4/10

Poor

30 Jan 2018

Verified traveler

disappointed stay

bad check in experience
my colleagues ordered a birthday cake to me but waited for 30 mins to get it. it is ridiculous

10/10

Exceptional

31 Dec 2017

Lorraine G

Great hotel for groups.

We were a group of 19. The hotel staff was very accommodating and made checking-in and out fairly simple. The rooms were very beautiful and luxurious. It was a very welcome site after a long journey. Food was amazing, the chef was even accommodating enough to make a special meal for one our kids. I would definitely recommend this hotel for families or large groups.

Family

8/10

Excellent

23 Dec 2017

Andy

It’s a really good hotel, but I had issues with my heating that weren’t resolved.

10/10

Exceptional

10 Dec 2017

Well wisher

Nice hotel close to metro 🚇

Wonderful staff, very helpful, and nice variety of breakfast. Hotel manager Tony Geerts came all the way to door to bye 👋 me. And asking whether he could get a taxi for me to the airport.
Nearest Metro station is Shanghai Railway 🚃 Station. Take exit 3. lol diagonally to see the hotel when you come tomorrow the open space and cross the street using beautiful flyover.

6/10

Pleasant

09 Dec 2017

Jesus

Smoking odor. Personnel need manners.

Very nice well maintained hotel. We spent 8 days here. On the down side, personnel not very friendly nor polite. Need more training. eg, Concierge was yawning and yawning when asked to book a taxi. Bathroom smelled like someone smoked before, even though this was a non smoking room. The following day, the whole aisle had a strong chemical odor, unbearable. Probably someone smoked before. We requested to be changed to another room, which the clerk did. In my opinion, the hotel is not enforcing the non smoking rule strong enough.
Finally, be aware of extremely pricey restaurants. You can eat in outside restaurants for a fraction of the cost.

10/10

Exceptional

09 Nov 2017

Hung Richard

Nice hotel

Family

10/10

Exceptional

06 Nov 2017

shanghai 6 day stay

This is a great hotel while staying in Shanghai. The location is great, with the train station, shopping, and restaurants all within walking distance.
The hotel itself provides great accommodations, comfortable well appointed rooms, friendly and accommodating staff, buffet breakfast is well done, outdoor bar with happy hour, nice pool and well appointed gym.
One of my favorite hotels in Shanghai for value comfort, service and overall value.

10/10

Exceptional

02 Nov 2017

Verified traveler

Stayed 3 nights visiting relatives and some sight seeing. Elegant spacious lobby, very comfortable room with fantastic bathroom. Close to Shanghai Railway Station and subway. One negative was that we had difficulty obtaining a taxi several times and hotel was not able to help. Taxi drivers would turn down fares because too short of a distance and/or didn't want to drive into traffic. Wish hotel had a shuttle available.

Family

10/10

Exceptional

29 Oct 2017

Barry

We Love Shanghai

We attended a 4 day conference/expo at this hotel and stayed 6 nights.
We had two rooms for our group. We were upgraded on arrival which was a pleasant surprise. The rooms were excellent. Large, comfortable, clean and modern. Had all the bells and whistles. We had the buffet breakfast everyday which was lovely - an amazing selection for all cultures. A great hotel for our business trip. If I had to say anything negative it would be that it is slightly out of the way but transport is so cheap in Shanghai it's not really a problem. There is a fantastic health food café right next door which was a really good find. Good organic healthy salads and smoothies!

10/10

Exceptional

26 Oct 2017

Verified traveler

Very nice hotel and great location. The staff were helpful but they do not speak good English and sometimes this is so frustrating.

10/10

Exceptional

18 Jul 2017

Nice hotel for business stay

Have been there for couple days for a business trip. Location is good and easy to get by taxis. The staff can also help you call a taxi. Room service is good. Room is clean and bed is very comfort. Business center staff helped me to ship a package by Shunfeng without extra charge.

10/10

Exceptional

07 Jul 2017

Verified traveler

Good 5* hotel for stay in Shanghai,near
railwaystation and subway.
Not centraly located,but it is not an issue.
About 20 minutes by subway or taxi to reach all main attraction in the city.

10/10

Exceptional

08 Jun 2017

Michael

POSSIBLY THE BEST HOTEL I'VE STAYED IN - ALL ROUND

Possibly the most amazing hotel experience of my life. I travel a lot and I'm a gold member of hotel.com
Service, cleanliness, amenities, locality. It was either here or the four seasons, I’m glad I chose Intercontinental. Returning next year for 3 months - staying in the same hotel.

2/10

Poor

02 May 2017

Alan

Very impolite and arrogant front desk staff

The check in experience was awlful. firstly there was no bell boy helping us to carry our luggage from the taxi to the front check. Secondly the front desk staff was not helpful at all - I was expecting a parcel and he said he will send the parcel to the front desk instead of directly to my room. I am a guest staying in room 587 from Apr 26 to 30. On the night of Apr 28, when I returned back to the hotel I could not use the key card to open the door, so I went to the front desk and the staff there (of the name Jessica) rudely told me that I have to pay as the hotel could not find my booking from the system. Jessica was very impolite and so arrogant making me felt very uneasy and embarrassing. She could not explain why the hotel system cannot find my booking and called the duty manager to come. Luckily I have the email of the hotel voucher from the travel agency showing the hotel reservation confirmation number and showed it to the duty manager, who then checked the computer, letting me waiting and eventually said they have something \"wrong\" in their system. I demanded 2 things: first an apology from Jessica and also a note from the Hotel General Manager explaining how the hotel booking system could be so messy causing such non sense to me as a hotel guest. Next day, when I met Jessica again, nothing has improved, she is still arrogant and impolite. This staff has a serious altitude problem and MUST be fixed. Up to now, I still have not received the note from the GM.

10/10

Exceptional

06 Feb 2017

taslim

Nice for the business people

Very nice hotel to stay for specially for business people

10/10

Exceptional

04 Dec 2016

Verified traveler

Great hotel for the business or leisure traveller

When I first started visiting Shanghai I had some difficulty locating the perfect hotel. When I found the InterContinental Puxi I was hooked! The location, the helpful staff, spacious rooms, well-equipped gym, and fantastic breakfast options had me convinced. I do a lot of day trips to Nanjing and Suzhou for work, so proximity to the Shanghai Train Station is ideal (7 mins walking max!). A mix of local and western food options are within walking distance. I always recommend the IC to friends and colleagues. I've stayed at least 30 nights at this hotel over the past 4 years and have not been disappointed.

10/10

Exceptional

01 Aug 2016

Verified traveler

WONDERFUL HOTEL

FIRST OF ALL, THE PRICE IS LOWER THAN MOST OF THE FIVE STAR HOTEL, AND THE QUALITY OF THE ROOM IS ALSO BETTER THAN SOME OF FIVE STAR HOTEL, BIG, CLEAN AND COMFORT, IT JUST WONDERFUL. THE STUFF IN THIS HOTEL IS VERY NICE, KIND. I WOULD DEFITINLEY STAY IN THERE IF I COME TO SHANG HAI GAIN.

8/10

Excellent

05 Jul 2016

Danny

Nice hotel in Shanghai but avoid the humid season.

Nice hotel - typical huge lobby. Excellent buffet breakfast. Visited during the hot muggy season and the room itself was very humid and difficult to cool down. Funky automatic toilet with jets of water and air...

10/10

Exceptional

10 May 2016

Daniel

Great service, efficient rooms

- Great room, luxurious and large with lots of space.
- Booking through Hotels.com still gives you access to IHG Rewards Club Platinum Benefits
- Service is efficient
- Reasonable price
- Great location near metro and shops, and within a business district

10/10

Exceptional

08 Jan 2016

Verified traveler

I like the amenities of this hotel

Family

10/10

Exceptional

29 Aug 2015

andrew

Best of all!

The Executive rooms are in a separated building, it was the best ever InterCon experience I had. Very happy, will come back for sure next time I visit Shanghai!

10/10

Exceptional

20 Mar 2015

Schoeni

Business Trip in March 15

The hotel very well situated in the heart of Shanghai very close to the Railway Station. The excellent service and the friendly hotelstaff made my stay very comfortable. Hope to have the chance to stay there next time again.

10/10

Exceptional

18 Mar 2015

brian

It was equal staying in a western 5 star hotel, really fabulous staff were fabulous and very helpful, wished the bed could be western too, very Chinese HARD.

10/10

Exceptional

15 Jan 2015

Verified traveler

grand hotel

comfort stay, great choice of buffet breakfast, easy to locate in city centre

8/10

Excellent

10 Dec 2014

george

Good service, very comfortable.

Chose this hotel as it was close to family we were visiting. Very pleased with it, service good, rooms excellent with very comfortable beds. Only meals we had were breakfasts which were good, however for two of our days there was a conference and facilities were stretched. Overall experience was very good.

10/10

Exceptional

29 Nov 2014

Erin

Very comfortable, but some tweaks would be welcome

Great facilities (restaurants, gym, pool are all terrific). More signposting would be helpful, as it's not easy to find your way around at first - particularly the gym, which cannot be accessed from the main guestroom elevators and requires passing through the lobby to reach a different elevator bank. Also, the lighting in the rooms is quite dim; not at all suitable for applying makeup, for example.

8/10

Excellent

19 Nov 2014

Max

Shanghai stay, Nov. 2014

Nice and well kept hotel. Convenient to Metro. Area is OK and not a lot of shops catered to international guests. I really didn't see anything wrong with it but just felt the $200 price was high for what we got.

6/10

Pleasant

02 Nov 2014

love traveling

Room smelled a little moldy

I waited for one hour before getting checked in to my room which was fine. As a person with hospitality background, I totally understanding these situation. The front desk staff sat me in the lobby lounge and ordered me a glass of juicy. When I finally walked into my room, it really smelled like mold and I told one of the house keeper. Her response was\" you are not used to the environment, I don't smell anything....\"

8/10

Excellent

12 Jul 2014

Sameer

Great Shanghai hotel

The intercontinental is a very nice, luxurious hotel. The rooms are in amazing conditions with no convenience spared. The gym had a thorough amount of options. The hotel's restaurants and food variety was not that great. That would be the only downside to this hotel.