Jiajialg

10/10

Exceptional

09 Mar 2026

Yue Yi

Great location very convenient to everywhere. Super nice staff can offer help at anytime room is updated too.

2/10

Poor

03 Feb 2026

Lingling

I had a really unpleasant experience at this hotel. All of my cosmetics were tampered with—half of each product was scooped out. I reported this to the hotel manager, but they dismissed it, saying I had no video proof that their staff did it. Honestly, who installs a camera in a hotel bathroom? It was baffling. I just want to caution others to be extremely careful with their valuables here.

Business_and_leisure Self

10/10

Exceptional

01 Feb 2026

QIAOYUAN

Workspace is excellent!

Business_and_leisure Self

10/10

Exceptional

25 Jan 2026

Jack

Great area. Moved rooms because the heater could not be lowered below 24° which was far too hot. Staff were very accommodating. Breakfast looks good. Bedrooms are extremely spacious and clean.

10/10

Exceptional

06 Jan 2026

hua

Manager is good

8/10

Excellent

05 Dec 2025

Jing-He

总体来看不错。服务员工作出色。水池下水太慢了。

Partner

8/10

Excellent

25 Nov 2025

Seth

Room spotless. Impressed
Front desk staff not courteous. Did not smile once. No welcome. No how to get to room. No nothing.
Not a language barrier-just not friendly at all.

Leisure Self

8/10

Excellent

24 Nov 2025

XUEEN

Very spacious room with comfortable bed! The best location in Shanghai!

Self

6/10

Pleasant

17 Nov 2025

Li

There was no AC adjustment possible in the room. It was all the time 25-26 degrees in the room. It was too hot to sleep in the night. I was told that the hotel set centrally 25/26 degrees for all the rooms.

2/10

Poor

13 Nov 2025

Xiao

This time, I stayed in the south building and was very disappointed. The AC is not working well. And the wall socket wasn't working for the iPhone.
The bathroom faucet in the lobby is way too outdated and needs to be replaced.

Leisure Self

6/10

Pleasant

11 Nov 2025

Li

The hotel location is excellent, close to train station, restaurants, and shopping areas. The room is nice, but unfortunately the carpet is super dirty with stained spots. It should be easy to remove the stains by a deep steam cleaning. The dirty carpet doesn’t match to the famous name of Jin Jian hotel. I hope the hotel will see my comments and make an improvement.

Partner

4/10

Poor

08 Nov 2025

Li H

The room was quite old and small, and the air conditioning didn’t work properly. The staff were also not very friendly. Overall, I was disappointed, as I expected a much better experience.

Friends_and_family Family

10/10

Exceptional

07 Nov 2025

Peter

Location is terrific and the property is beautiful

Leisure

10/10

Exceptional

06 Nov 2025

Shirley

Very good location and every convenience.

8/10

Excellent

29 Oct 2025

Zachary

Historic hotel convenient to restaurants. Shopping and subway.

Bed very comfortable and bathroom well appointed

Room was warm and AC not working but I was able to open windows.

Leisure Friends

10/10

Exceptional

19 Oct 2025

Min

well located in the city center

Business

10/10

Exceptional

14 Oct 2025

Li

The room is clean. Staff is very friendly.

Self

10/10

Exceptional

04 Oct 2025

Yiu Hung Yeltsin

Great room, nice neighbourhood

Business_and_leisure Self

10/10

Exceptional

22 Sep 2025

marshall

Good hotel.

10/10

Exceptional

14 Sep 2025

Sheng

Amazing

Business_and_leisure

10/10

Exceptional

11 Jul 2025

Wayne

Good

10/10

Exceptional

01 Jun 2025

vivian

Everything else is very good however room carpet is very dirty

Leisure Family

6/10

Pleasant

19 May 2025

Jin Ming

I asked for giving me a wake up call as I needed to be in the airport earlier. NO CALL came! Fortunately I woke up early, otherwise I will miss my plane!

Leisure Self

10/10

Exceptional

05 May 2025

Jason

Although this is the 'old' Jin Jiang hotel, I still enjoyed the stay. The hotel location is excellent, close to the main street, Huai Hai Road. There are plenty of good restaurants and stores in the area. The hotel staff are always friendly and helpful. I will consider staying here again next time I am in town.

Leisure Family

4/10

Poor

27 Apr 2025

Phillis

Breakfast was not great

6/10

Pleasant

08 Apr 2025

Xiaofang

It was very stuffy in the room as the temperature went up and not enough ventilation. Noisy outside with works done.

Leisure Family

10/10

Exceptional

04 Apr 2025

Yanni

Convenient

10/10

Exceptional

01 Apr 2025

wen liang

Excellent service with the robot machine service is interesting in our experience in hotel.

Friends_and_family Family

10/10

Exceptional

23 Feb 2025

Linghong

Excellent hotel with very reasonable price

Very convenient and nice location, comfortable and quiet room with garden view

Partner

10/10

Exceptional

04 Feb 2025

Ying Tao

The excellent customer service!

Leisure Family

10/10

Exceptional

23 Jan 2025

Ruohong

Convenient and quiet.

10/10

Exceptional

23 Jan 2025

Jia

Every staff member all ready to help any time. Great location and lots of dining options

Leisure Family

10/10

Exceptional

16 Jan 2025

Liping

convenient

8/10

Excellent

12 Jan 2025

Lucia

This elegant historic hotel is at the very center of the city and very convenient for dining and shopping and transportation . Except of the ongoing renovation with an on/ off construction sound, everything is great .

10/10

Exceptional

27 Dec 2024

xiaoyan

Quiet, walkable

Leisure Self

10/10

Exceptional

18 Dec 2024

Zhixiao

Very nice location, close to all the stores and restaurants. The staff are also very friendly.

Leisure Self

8/10

Excellent

13 Dec 2024

Bai

Convenient location to get to everywhere.

Leisure Family

10/10

Exceptional

05 Dec 2024

Amanda

Friendly staff, super good location,I love this hotel , old Shanghai style…

Leisure Family_with_children

10/10

Exceptional

24 Nov 2024

kangning

Its an old hotel but vintage classic 👌

Leisure Family

2/10

Poor

18 Nov 2024

BESIM

Room service very bad

Business

10/10

Exceptional

09 Nov 2024

Shufong

It’s very friendly and helpful!

8/10

Excellent

23 Oct 2024

Jimmy

I Like its swimming pool

10/10

Exceptional

20 Oct 2024

Lin -Mei Zhang

It was wonderful experience at Jin Jiang Hotel, it is my childhood dream came true, I like to go back to there again!

Self

10/10

Exceptional

30 Sep 2024

Shirley

Only one thing is not satisfied-air condition could not use remote control to control temperature make it cooler

Leisure Self

10/10

Exceptional

14 Sep 2024

Shirley

Clean and pretty environment, good service!

Leisure Self

10/10

Exceptional

28 Aug 2024

Thibault

Lovely location, helping staff, amazing quality price ratio

8/10

Excellent

17 Aug 2024

Verified traveler

Convenient

Location is great. Very convenient to subway, bus, shopping street, food, etc.

Friends_and_family Family

6/10

Pleasant

08 Aug 2024

Yuting

Hotel is situated in a quiet neighborhood. It took awhile to find the correct building; Expedia should find out and add this detail. The rooms are older, I did have to switch because of unpleasant odor. There wasn't much amenities (although it was mentioned in the description that there's a spa). While the hotel wasn't terrible, I wouldn't say this is a 5-star hotel. Lastly, I did not like the fact that Jin An Temple is still a 25 minute walk away, even though the description gave 10 minutes. Overall, I am disappointed at the inaccuracy of what I had expected from this hotel.

Leisure Self

6/10

Pleasant

02 Jul 2024

Sambavi

Bathroom not very clean

4/10

Poor

30 Jun 2024

Hong

In a good neighborhood. Facilities were outdated Service was not well attended

10/10

Exceptional

23 Jun 2024

artan

Great Hotel. Great Location! Great Staff.

Partner

8/10

Excellent

19 Jun 2024

Jianlong

墙纸陈旧，床单床被感觉有些潮湿，三楼有股类似恶臭味

Leisure Family

10/10

Exceptional

09 Jun 2024

Zhijun

Very good

10/10

Exceptional

08 Jun 2024

Margaret

Upgrade was nicely provided and location was perfect.

Leisure Self

10/10

Exceptional

01 Jun 2024

Zhaojin

Located in the golden area of Shanghai city.

Leisure Family

2/10

Poor

25 May 2024

William

I booked a room via Expedia specifically for three adults. The hotel advertisement on Expedia said it could accommodate three people. However, they only supplied two single beds. When asked for a bed for the third person, they asked for additional charge of 230 yuan each night. This is totally unacceptable. Through out my trip on this trip, I have had no problem getting beds for three adults in each room except here. I suggest Expedia demand them to correct the advertisement to not mislead another guess. Other than that, that’s a very good hotel.

Leisure Family

10/10

Exceptional

23 May 2024

Tianbi

The location is quiet and convenient to walk to many attractions. The staff are very helpful and polite.

Leisure Family

10/10

Exceptional

20 May 2024

Wei Liang

Great location.

10/10

Exceptional

17 May 2024

Dave

Good location

8/10

Excellent

07 May 2024

Minden

All good except (1) sound proof poor. Can hear everything next door. (2) shower hot/cold faucet doesn’t work - took more time to get right temp than shower itself. Other than these the hotel is great.

Leisure

10/10

Exceptional

02 May 2024

arto

Shanghai 5/24

Very central

Business

10/10

Exceptional

18 Apr 2024

Verified traveler

Enjoy Shanghai

Excellent Location

Business

10/10

Exceptional

08 Apr 2024

Moxi

Excellent service

Business_and_leisure

2/10

Poor

25 Mar 2024

Verified traveler

Terrible hotel - avoid if possible

Terrible hotel. First, there are many buildings within the same JinJiang Hotel entrance, this hotel picture and address brings you to a different location and we had to walk an extra 8 minutes to get to the actual location. Next, the room was not clean, I stepped on somebody’s fake eyelashes in the bathroom - this is disgusting. Third, the AC does not work, I had set it to the lowest possible temperature but somehow the temperature kept going up by itself and went from 25 degrees celcuis to 26.5 degrees celcius - the room was so hot that all my family members and I could not sleep throughout the night. Will NOT be coming back again.

10/10

Exceptional

16 Jan 2024

Bing

Pretty comfortable and quiet👍

Leisure Self

8/10

Excellent

13 Jan 2024

Wei

Good location

Leisure Family

10/10

Exceptional

12 Jan 2024

Yi

We had great experience staying at Jin Jiang Hotel .
The shower room water pressure was excellent with a separate bath and shower system.
The staff at morning buffet restaurant were fantastic and very well trained , they were always eager to serve and help.
I would stay at this property again in the future. If you are looking for a high end Hotel with a reasonable price, I highly recommend it.

Leisure Family

10/10

Exceptional

26 Dec 2023

Bing

Pretty comfortable to stay. Special like the people that prefer to quite, to keep Privacy needs. If the Stuffs of the front desk could to keep smiling face, that will be Perfect!

4/10

Poor

05 Dec 2023

Victor

wonderful location!

Business Self

2/10

Poor

01 Nov 2023

Ying

This hotel has unbearable smell; breakfast price is not justified for its price and also need go very early in order to get the full menu, as they will not refill the empty dishes…not recommended, will not come back again!

Leisure Family

4/10

Poor

30 Oct 2023

Yulong

Overall, the Facility is too old.

Leisure Family

10/10

Exceptional

27 Oct 2023

Zhen

It was a state guest hotel before millennium and sited off the Huai Hai Road, one of most famous commercial streets in Shanghai.

Leisure Family

2/10

Poor

17 Oct 2023

Leyong

This hotel is extremely dirty, the room carpet has stained on most of the part you can see, the bathroom shower place is so small and old, to be very honest it’s not worth the money I paid

Leisure Self

4/10

Poor

07 Oct 2023

Mario

Please read it before booking

Rooms are no air conditioning, very hot. Carpets too dirty, smell very bad! Not recommended at all.

Friends_and_family Friends

10/10

Exceptional

03 Oct 2023

Ching

A Hotel with Style and Perfect Location

I am a world traveler and a Shanghai born New Yorker. Staying at Jin Jiang hotel for more than 30 days, I enjoy the comfort mess, great location, and good service. The hotel managers and the staffs are friendly and helpful.

When I was young, I came to visit a friend at the Jin Jiang Hotel with my family. It was a huge deal to enter the hotel at that time.

The hotel kept the traditional decor with new renovations. The garden is lovely. I recommend Jin Jiang Hotel.

Business Family

8/10

Excellent

26 Sep 2023

Wei Min

Carpet are stained in the room

Leisure Family

10/10

Exceptional

25 Sep 2023

Andrew

Absolutely fantastic to be back at the JinJiang after three years away with no international travel. So warm and comfortable, a positive oasis in a bustling neighbourhood. Great to see the former Indian restaurant being remodelled. Look forward to investigating it next time.

Business_and_leisure Self

10/10

Exceptional

23 Sep 2023

LUCY

Historic hotel with a lot of memories for Shanghainese. Great place to meet families and friends and to have a nostalgia meal.. Highly recommended!

Leisure Family

8/10

Excellent

20 Sep 2023

Haibin

I like the update

Leisure Family

10/10

Exceptional

21 Aug 2023

Yuejun

Very good

8/10

Excellent

29 Jun 2023

Tan

Heritage Charm

This is my 2nd stay at this hotel . Very good location, spacious room .

Self

10/10

Exceptional

18 Jun 2023

Yi qun

good

Business Self

2/10

Poor

13 Apr 2023

Andrea

Would rate 0/5 stars for service. Our room filled up with second hand smoke from a smoker next door while we were sleeping. The hotel said this was common and that nothing could be done. They were not apologetic at all and did not compensate us in any way. They offered a \"free breakfast\" but then revoked it. Lack of concern that two of my family members have asthma and breathed in the smoke all night.

Hotel itself is dated. Only perk is that location is convenient. I'd recommend you to stay across the road at the Okura Garden Hotel.

Leisure Family

10/10

Exceptional

12 Apr 2023

Olivia

GREAT location and stunning hotel. It feels like old shanghai glam and dated in the most fabulous way. It’s clean and the rooms are big with helpful staff on premises. Highly recommend it was a fantastic hotel and would most certainly stay again.

Leisure Family

10/10

Exceptional

10 Apr 2023

Kang

The location is convenient and people there are quite friendly.

8/10

Excellent

29 Mar 2023

Baoqi

its ok

8/10

Excellent

25 Feb 2023

Qing

The hotel located at central of the city,very convenient for all of visitors. I like the vantge style and services.

Leisure

6/10

Pleasant

30 Oct 2022

Weiqun

Air conditioning not working

10/10

Exceptional

09 Jan 2020

G.Hu

The hotel not new but it was gorgeous. The room also clean and comfortable.

Business Self

6/10

Pleasant

23 Oct 2019

Jie

I booked twin bed, but hotel manager told me they received confirmation of double bed. I showed him my confirmation saying twin bad, Instead of sorting problems out at sight he told me to call hotels.com to sort it out... and keep saying all rooms were full and can't change. But after argument they finally changed our room to twin.. if they had, they could've just changed for us without all the argument.. terrible services

Family

8/10

Excellent

20 Oct 2019

Keith

Historic hotel, walk around to see/feel it, also easy access to the famous Huaihai road, worth the stay!

Business

8/10

Excellent

16 Oct 2019

Gee Ging Ava

Everything is Great but...

The hotel have 3 blocks. I entered the wrong block and was advised my block is on the other end. The staff was very nice. Instead of walking myself, he drove me to my block using the hotel golf cart! The room size is great, especially the bathroom. The environment is fantastic. A large green lawn outside with a fountain and a chapel. Within 2-3 minutes walk, you can go to the shopping area and many restaurants nearby. The only reason I gave 4 stars is the housekeeping service. I placed an empty plastic water bottle on the desk for other usage but the housekeeping staff threw it away :(

Friends

8/10

Excellent

25 Sep 2019

Verified traveler

No convenient electricity outlet in the bathroom.
Accessibility to Cathay South Building from outside is awkward

Leisure Family

10/10

Exceptional

20 Sep 2019

Tim

Perfect location in the French Concession part of old Shanghai. Close to 4 subway lines, excellent on site Indian restaurant and great clothing stores.

Business Self

6/10

Pleasant

20 Sep 2019

ChinCheePak

旅店的位置不错，附近有陕西南站。唯一要改善的地方就是餐厅的食物价格太贵了，且煮法一般，吃不出五星级的味道但收五星级的价钱。

Leisure Self

8/10

Excellent

15 Sep 2019

Dan-Ning

One of the most important document in the world \"China-US Joint Communique\" was signed in this hotel in 1972, which not only changed the relationship between China and the US, but also changed the world and changed my life. Therefore, this is one of the most important and historical hotel in the world.
Secondly, 50-60 years ago, I participated several most important Chinese Medical Scientific Meetings in this hotel. Therefore, it reminds me these good and old time I ever have had.

Business_and_leisure Family

10/10

Exceptional

29 Aug 2019

Verified traveler

Great location very old fashioned. As a Shanghainese but living in LA This hotel bring me a lot memories.

Friends_and_family Family

8/10

Excellent

14 Aug 2019

Verified traveler

00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000

Leisure Family

6/10

Pleasant

18 May 2019

Kevin

Certainly far from a 5 star Hotel, 4 star maybe. Rooms are OK but very tired and need updating. Food was reasonably good as was the service.

10/10

Exceptional

01 May 2019

Gerard

Family get together in Shanghai

Was in Shanghai for a week to meet my parents who traveled from the US. We are all long-time past Shanghai residents and know the hotel / surrounding area very well. Hotel is historically famous and the location is convenient for many of our activities in the FFR, Bund, Jing’An & Xuhui etc. Great staff all were friendly efficient and helpful, from reception to concierge to housekeeping. Will consider staying there again on future trips

Family