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Comfort Hotel Flames Whangarei

Auckland · New Zealand

8 Waverley Street, 8View location

8.6/10Excellent237 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.4/108.4
Condition8.0/108.0
Location6.0/106.0
Neighborhood7.2/107.2
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Hotel Flames Whangarei

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, wedding services, and a picnic area.

Enjoy Fusion cuisine at Flames Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7 AM to 10:00 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours). Make yourself at home in one of the 21 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies.

Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected.

Read more about this hotelShow less

With a stay at Comfort Hotel Flames Whangerei in Whangarei (Onerahi), you'll be a 1-minute drive from Mt Manaia and 5 minutes from Camera Obscura Timatatanga Hou. This hotel is 3.6 mi (5.8 km) from Semenoff Stadium and 3.7 mi (6 km) from Claphams Clock Museum.

Make yourself at home in one of the 21 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Guests must provide health documentation Guests must provide proof of COVID-19 vaccination Minimum age for proof of COVID-19 vaccination requirement: 12 Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Important information

  • You need to know
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • At check-in, guests must provide a record of full COVID-19 vaccination.
    • The COVID-19 vaccination record requirement applies to all guests aged 12 and up.
  • Special Instructions
    The front desk is open daily from 7 AM - 8:30 PM. The front desk is staffed during limited hours. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately NZD 10.00 to 22.00 per person
    • Crib (infant bed) fee: NZD 10.0 per day
    • Rollaway bed fee: NZD 20.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Mt Manaia 0.5 km / 0.3 mi
Camera Obscura Timatatanga Hou 4.8 km / 3 mi
Semenoff Stadium 5.8 km / 3.6 mi
Claphams Clock Museum 6 km / 3.7 mi
Whangarei Art Museum 6.3 km / 3.9 mi
Tuatara Gallery 6.5 km / 4 mi
Reyburn House 6.6 km / 4.1 mi
Old Library Arts Centre 6.6 km / 4.1 mi
Claphams National Clock Museum 6.8 km / 4.2 mi
Mair Park 6.8 km / 4.2 mi
Town Basin Marina 6.9 km / 4.3 mi
Hundertwasser Art Centre 7 km / 4.3 mi
Quarry Arts Centre 7.2 km / 4.4 mi
Botanica & Cafler Park 7.2 km / 4.5 mi
Whangarei Quarry Gardens 8.8 km / 5.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 21
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry service
  • FireplaceExtra charge
Show 23 more facilities & services
  • Smoke detector
  • Hotel safeExtra charge
  • Garden
  • Terrace
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant: 1
  • Smoking areaExtra charge
  • Banquet hall
  • Meeting room
  • Business centre
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Hot tubExtra charge
  • Breakfast
  • Picnic
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Flames Whangarei

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDS • 1 BedroomDBL.2B
    DOUBLE TWO BEDSPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Single bed 80-130 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Flames Whangarei

    DOUBLE TWO BEDS

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Single bed 80-130 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Flames Whangarei

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Flames Whangarei

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Flames Whangarei

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Flames Whangarei

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 BedroomDBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Flames Whangarei

    DOUBLE KING BED NON SMOKING

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE EXECUTIVETRIPLE • EXECUTIVETPL.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Flames Whangarei

    TRIPLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size Bed • 1 BedroomSUI.H6-QN
    SUITE Accessible-Queen Size BedPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Flames Whangarei

    SUITE Accessible-Queen Size Bed

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN BED NON SMOKINGSUITE • QUEEN BED NON SMOKING • 1 Bedroom • 5 m²SUI.NM-QN
    SUITE QUEEN BED NON SMOKINGPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Flames Whangarei

    SUITE QUEEN BED NON SMOKING

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Flames Whangarei

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 BedroomDBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Flames Whangarei

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Comfort Hotel Flames Whangarei

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Hotel Flames Whangarei

8.6
Excellent
237 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.0 /10
Location
6.0 /10
Neighborhood
7.2 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
03 Jul 2026
Andrew
A real gem in Whangarei. Close to airport but very quiet. Spacious, comfortable and spotlessly clean rooms. Restaurant and bar on site. Highly recommended.
Partner
8/10
Excellent
27 Jun 2026
Vikash
Great views. Big room. Comfortable bed. In house restaurant offers great easy on sight food.
Self
10/10
Exceptional
04 Apr 2026
Mukul
Good experience staying at the hotel. Spacious clean room, beautiful view. Staff especially Raewyn was very helpful. Breakfast and restaurant is great too. Worth the price and overall a great stay.
Partner
10/10
Exceptional
03 Mar 2026
Phil and Annie
Had a great stay with a good sized room and a neat view from the little balcony. Some recent renovations evident made for a tidy stay. Great staff were all very helpful and professional.
Partner
10/10
Exceptional
20 Jan 2026
Elizabeth
Large room, great staff, restaurant looked nice but we didn't have time to test it!
Friends_and_family Friends
10/10
Exceptional
10 Jan 2026
Julie
We had a wonderful stay at Comfort Flames! We stayed for 10 days while visiting family in Whangarei and it was the perfect oasis. The convenience of the room service was unmatched, especially as I am pregnant and have to eat first thing in the morning to not get sick. Raewyn was so hospitable and kind, as were the rest of the staff. The view from our room was beautiful and the aircon made it so comfortable at all times of day. We will definitely stay here in the future and would highly recommend to anyone!
Leisure Partner
10/10
Exceptional
08 Jan 2026
MATTHEW
- excellent pride of ownership
- excellent mid-century style building
- Excellent clean pool
- Excellent hot tub
- incredibly well maintained
- excellent grounds and maintenance
- excellence staff
I just can’t say enough about how wonderful the spa was
10/10
Exceptional
04 Jan 2026
Geoffrey
We stay in an executive room during summer every year, as we have friends living in the area. Although a little dated now, it’s always clean and the service is consistently high. Comfortable bed and air conditioning ensures a great sleep.
Leisure Partner
10/10
Exceptional
10 Dec 2025
Teenica
Amazing staff and great venue
Leisure Family
10/10
Exceptional
28 Nov 2025
John
Friendly & efficient staff, clean, comfortable and spacious room.
10/10
Exceptional
07 Nov 2025
Nicola
The staff are all very welcoming and friendly and keen to help you with any request . We had room sevice of the beef burger and chips , not to be missed as it was delicious. Then for breakfast we couldnt resist the cakes which definitely are delicious!It was great to have an area to wash my clothes . Definitely recommended thos place .
.
10/10
Exceptional
07 Nov 2025
ROWLAND
Holly at the desk and everywhere it seemed did a great job settling me in. Very efficient and friendly. The room was great with a nice view. I thoroughly enjoyed the seafood chowder for dinner.
Leisure Self
6/10
Pleasant
18 Oct 2025
Jill
Booked online, but when we arrived the room was already given to someone else. Computer glitch. Booked king bed. Staff accommodated us into a 2 queen room. Room smelt musty and like cigarette smoke. This caused asthma and not a pleasant stay. Stairs to get to rooms Shower was great high water pressure and towel rail heaters worked really well.
Leisure Partner
8/10
Excellent
06 Oct 2025
Renee
Great customer service. Comfy bed. Great Bath . No filter water available.
Leisure Family_with_children
8/10
Excellent
04 Sep 2025
Francis
Was just a good experience
Business_and_leisure Partner
10/10
Exceptional
28 Aug 2025
Max
Great stay
10/10
Exceptional
24 Aug 2025
Christine
First time stay at this property - check in/check out staff very helpful and friendly -- was able to check in early. Enjoyed my 'complimentary' breakfast following morning in their cafe/restaurant - once again very helpful friendly staff!
Leisure Self
10/10
Exceptional
20 Mar 2025
Richard
The room was super and the bed very comfortable
8/10
Excellent
15 Feb 2025
Carron
The room was exceptionally clean, but the room was tired and needs an update. Very quiet and the pool looked lovely
Leisure Self
10/10
Exceptional
26 Jan 2025
Charlene
It was good
Leisure Self
10/10
Exceptional
23 Jan 2025
Andrea
Nice quiet area, we had a little mishap with our car (the window got smashed) and the owners of the hotel were super helpful in temporarily fixing this, the hotel staff looked after us very well whilst we had to make various phone calls. I DO NOT want to deter people from booking this hotel due to the mishap, it happens and the hotel was very friendly to us.
Leisure Partner
8/10
Excellent
28 Dec 2024
Geoffrey
The property is a little tired and dated, but it’s clean and quiet. We were essentially only there for the night as we went out on a fishing charter during the afternoon / evening. Nice bed and linen - we slept well. Staff were courteous and attentive.
Leisure Partner
8/10
Excellent
28 Nov 2024
Stacy
The view is worth going for. There is no lift/elevator so be warned.
Leisure Family
10/10
Exceptional
04 Nov 2024
David

Great place to stay

An older hotel, but still a good night's stay. Very walkable with a small grocery near by. Room was spacious and clean.
Friends_and_family Friends
8/10
Excellent
24 Oct 2024
Kim
Facility was very clean and tidy - restaurant was good and close to the airport. We would stay here again!
Partner
8/10
Excellent
24 Oct 2024
Jaime
Fine for one night at short notice. Staff were friendly and welcoming. If you arrive after 8, there is not much in the local area for dining options as everything closes pretty early. The place was clean, but expensive for the condition of the property given what we are used to elsewhere for the same price.
Leisure Partner
8/10
Excellent
06 Oct 2024
Verified traveler

Quiet and peaceful stay

Quiet, kind and peaceful hotel to stay. Nice ocean view from room. Great meal and live jazz music at the restaurant.
Friends_and_family Family
8/10
Excellent
21 Jul 2024
Melvin
-
10/10
Exceptional
30 Jun 2024
Tash
Absolutely loved staying here. The room was warm, quiet and food was impeccable!!! Thank you team.
Business_and_leisure Partner
6/10
Pleasant
03 Jun 2024
Elizabeth
Very nice dining facilities
Leisure Partner
8/10
Excellent
31 May 2024
Cushla
Great location for the airport. Arrived too late to dine which was a shame. Great room, large and clean, nice views but a little tired.
Leisure Partner
4/10
Poor
08 May 2024
David

Disappointed

Room was comfortable, warm and clean.
Disappointing service though. Initial check in was fine.
After being in the room for a bit I went to the front desk and advised that the SKY channels in my room were not working, staff asked what room and said they would come and investigate. No one turned up.
Also during check-in, I booked an airport transfer for the next morning, but no one turned up and I had to call a taxi. Almost missed my flight due to the management incompetence.
Business
8/10
Excellent
13 Mar 2024
Steven
Very nice hotel. Staff accommodating.
Partner
10/10
Exceptional
22 Jan 2024
Peter Franz
Very friendly people, late checkout no problem
Business
6/10
Pleasant
28 Dec 2023
Cornelia
Basic requirement of a place to sleep for a
short stay is adequate but has nothing much to offer. Property is somewhat tired looking, probably hasn't seen any upgrades or refurbishment for awhile. A little out of the way from the town centre if one needs to have more dining options.
Leisure Family
10/10
Exceptional
14 Dec 2023
Beverley
Room clean and staff very friendly
Business Family
8/10
Excellent
13 Oct 2023
Linda
Very comfortable. Lovely view. Great location to stay the night before an early flight
Partner
8/10
Excellent
27 Aug 2023
David

Great for an overnight stop over

Great hotel for an overnight stay on our way up North. Breakfast was amazing and wish we had dinner the night before in the restaurant.
Friends_and_family Family
8/10
Excellent
03 Aug 2023
Lewis
Convienient
Leisure Self
8/10
Excellent
15 Jul 2023
Dean
Good value for money. Nice facilities, convenient, definitely recommended.
10/10
Exceptional
25 Jun 2023
Stephen

Service with a smile

Another excellent stay here where you are well looked after from the moment you arrive until the moment you leave. This hotel is a little out of the city centre but only a 5 minute drive and worth it. Great rooms, service and yummy food!
Business
10/10
Exceptional
11 Jun 2023
Nicole
I loved how it wasn’t so modern but it still looked beautiful the bed was very comfortable each meal we received from the hotel was delicious my baby even ate it and he’s fussy, one thing that was a worry for me was how slippery the bath was I almost slipped over a few times even with the mat in the shower it was more of a hazard than help but everything else I loved it will definitely come back again
Business_and_leisure Family
8/10
Excellent
19 Apr 2023
andrew
Expensive for value
Business Self
8/10
Excellent
17 Apr 2023
Philip
Very close to airport, has a super market near by. Limited eating options - hotel is probably the best.
Business
10/10
Exceptional
14 Apr 2023
Deane
Quite and comfortable
Leisure Partner
8/10
Excellent
12 Apr 2023
Kerry
Very nice. Comfy bed. Shower head a bit low for me. Actually a hidden gem in Whangārei that I will stay at again
Business Self
10/10
Exceptional
27 Mar 2023
Stephen

Old fashioned customer service

This was a great stay. The Manager went out of her way to accommodate me, my late arrival, even ensuring I had a meal brought to my room. The next day allowed me to stay and work in the restaurant after checking out until my next appointment. A great new bed, simple but all you need room, it was a fantastic stay!
Business
10/10
Exceptional
13 Feb 2023
Shari
The room was very clean and the beds were comfortable. We had a nice view of the pool. The front staff were welcoming and helpful.
Leisure Family
10/10
Exceptional
12 Feb 2023
Renae
Service was excellent. Recommend as a great place to stay.
Business_and_leisure Partner
10/10
Exceptional
15 Jan 2023
Tanya
Just stayed one night but ideal for our requirements. Friendly staff and great restaurant.
Leisure Family
8/10
Excellent
06 Jan 2023
Sue
Property was great, it’s a little old but very well maintained. Staff were all super friendly. The only minus to us was having a shower over the bath, be nice to have that upgraded
Leisure Family
10/10
Exceptional
02 Jan 2023
Luciana
Everything was wonderful staff amenities, we enjoyed it a lot was more than expected.
Family_with_children
10/10
Exceptional
25 Dec 2022
Josefina
Property very clean
Leisure Friends
8/10
Excellent
23 Dec 2022
Mel
Lovely, friendly and helpful staff. Spacious room, comfy bed with quality bedding.
Showerhead was low, a bit annoying, but decent pressure. Quiet, not many guests around. Blackout curtains were helpful. Icebox and old icecubes in fridge need a good defrost, been there a long while by the looks of it.
Bit pricey but did the job... would recommend if you get a good deal.
Leisure Family
6/10
Pleasant
19 Dec 2022
Debra Woods
Overpriced, unhelpful staff, unfriendly.
Leisure Partner
10/10
Exceptional
17 Dec 2022
Caitlin
The beds were super comfortable. There is an amazing view from room 12. Only complaint is the water pressure in the shower but everything else was amazing
Leisure Self
10/10
Exceptional
20 Nov 2022
Subramaniam
Great location, nice and tidy and very quiet
Leisure Self
10/10
Exceptional
20 Nov 2022
Shane

Northland Trip

Usual Whangarei stay when on business. Great balcony views, rooms bit dated, comfortable beds and great restaurant so don’t need to go out for dinner.
Business
10/10
Exceptional
19 Oct 2022
Roger
It was a great place to stay
Business_and_leisure Family
6/10
Pleasant
28 Aug 2022
Jasmine
The main area is nice so i exspected the rooms to be just as nice but they were average Beds were comfy though

Food was ok . Kids menu isnt great and the meals are quite plain my daughter eats well but did not enjoy any of the meals

Also order a chicken alfredo and the chicken was off.
Wasnt given an apology or nothing considering im pregnant they just offerd me another meal that i had to pay for. I wasnt happy with that honestly i wanted an apology .

Over all id give it a 2 1/2
Leisure Family_with_children
8/10
Excellent
19 Aug 2022
Kevin
it was very nice
Business
10/10
Exceptional
13 Aug 2022
violet
Staff were very friendly and assisted us with . Room was very clean. Beds were very comfortable. Will definitely stay again.
Leisure Family
8/10
Excellent
13 Aug 2022
John
Convenient, clean, friendly, good restaurant.
Leisure Friends
8/10
Excellent
20 Jun 2022
John

Comfortable stop over

Close to airport, quiet and comfortable. Room and amenities clean with good sea view.
Partner
10/10
Exceptional
22 Apr 2022
Mark
Really enjoying the stay
Leisure Family_with_children
8/10
Excellent
15 Apr 2022
Stacey
Flames is actually really nice. It’s gotten a bit of a bad rap in the past as being quite grotty but the rooms are very spacious, the bed is huge (king room), the bedding is off high quality and everything is very clean. The carpet, bathroom and tables were well maintained but a little old fashioned. Will definitely stay again in a heart beat
Leisure Partner
8/10
Excellent
08 Apr 2022
Alby
Just a very pleasant environment for a bit of break. The only downside was that the TV was a little small and I sure about whether you could stream things on it like Netflix.
Leisure Self
10/10
Exceptional
31 Jan 2022
Freda
Loved our room with a nice view from deck. Room was clean and fresh. Comfortable bed and restaurant right there onsite.
Leisure Family
10/10
Exceptional
24 Dec 2021
Darryl
Very tidy and clean. Good size room, excellent bathroom, great view from our balcony, clean pool and lovely outside seating areas.
Friendly staff. Good access and parking.
Highly recommended.
Friends_and_family Family
8/10
Excellent
18 Dec 2021
Stewart

would stay again

good older hotel well maintained quiet and good sized rooms. resturant was good.
Business Partner
10/10
Exceptional
04 Nov 2021
robert
The mamager was tops and staff were falling over to give the best service .
Leisure Partner
10/10
Exceptional
13 Aug 2021
Verified traveler
First rate shower & bed linen
Leisure Partner
10/10
Exceptional
10 May 2021
Debra

A Mother’s Day memory

Mother’s Day dinner and jazz band great
Partner
10/10
Exceptional
24 Feb 2021
Norma

Perfect Pillows

Fresh crisp linens, a wonderful welcoming staff and the most beautiful gardens make this hotel a delightful stay anytime. The pillow are perfect and the restaurant food and service are superb. Only drawback is the lack of air conditioning, but with windows open and fan blowing we comfortably listened to the wood pigeons all night.
Partner
10/10
Exceptional
09 Feb 2021
Matthew

Excellent value

Great value, big clean rooms with ensuite bathrooms, views over the bay from most rooms, and easy parking. Would stay again if we find ourselves in the area.
Friends_and_family Family
8/10
Excellent
07 Feb 2021
Verified traveler
Great staff, beautiful view and a lovely meal at the restaurant. Room was very pleasant.
Leisure Partner
8/10
Excellent
05 Feb 2021
Justin

OK

Basic but big rooms.
Pool area was closed when we were there in January.
Friends_and_family Family
10/10
Exceptional
16 Jan 2021
Christine
We arrived late at the hotel but phoned ahead to alert Raewyn of our delay. She was very gracious and welcoming and even upgraded us to a more comfortable room. My husband felt like a sweet treat with a cup of tea on arrival and although the Restaurant had closed she accommodated his request and delivered 2 delicious chocolate desserts to our room. The property is beautifully maintained, clean and tidy and our room provided excellent views over the pool and Whangarei basin. A very comfortable and enjoyable stay.. Thank you Raewyn.
Friends_and_family Partner
10/10
Exceptional
10 Jan 2021
Evelyn
Really awesome staff, made such a difference to our stay. Thanks so much!
Friends_and_family Partner
10/10
Exceptional
26 Dec 2020
Verified traveler
Friendly staff and clean rooms. Well placed in Onerahi.
Friends_and_family Partner
10/10
Exceptional
30 Nov 2020
Gordon

Hidden gem

Excellent all round . Bar food great value
Business
10/10
Exceptional
26 Oct 2020
Verified traveler
Nice & clean
Friendly service.
Worth the price

Leisure Family_with_children
10/10
Exceptional
11 Oct 2020
Verified traveler
The place was really tidy and clean. The staff was very friendly and helpful.
Leisure Family
8/10
Excellent
15 Sep 2020
Verified traveler
I enjoyed my stay here , only thing is the wals are very thin and you cab hear the tvs blaring when trying to sleep. Great staff
Business
8/10
Excellent
14 Aug 2020
Marama.
Spacious room with a great view.
Fantastic service from staff.
Lovely meals.
Friends_and_family Family
8/10
Excellent
29 Jun 2020
Andree

Wonderful Provincial Surprise

Wonderful restaurant and impressive food. Would eat there again, anytime.
Partner
10/10
Exceptional
20 Jun 2020
Hayley

Great location, great service

I have stayed here 3 times now and love the size of the room, the friendly service and breakfast is great
Partner
10/10
Exceptional
17 Jun 2020
Sharleen
Very clean, comfortable and room service was great. Food good also and reasonably priced.
Partner
8/10
Excellent
08 Jun 2020
Verified traveler
The location was great, I thought I would be noisy on seeing the area but the street was very quiet. We stayed in level 2 so the hotel was not too busy. The staff were lovely and very pleasant and obliging
Leisure Friends
10/10
Exceptional
03 Jun 2020
Verified traveler
Friendly helpful staff went the extra mile to accommodate late arrival etc
Leisure Self
10/10
Exceptional
22 May 2020
Alan

Weekend away in Whangarei

Comfort Hotel Flames Whangarei is a great place to stay.
The rooms are quiet, clean and spacious and the staff are great. The location is also good
Partner
10/10
Exceptional
23 Feb 2020
Verified traveler
Frontline staff were so friendly, rooms nice and spacious. Beautiful view over harbour. Nice clean facilities just a little out of date in decor.
Leisure Partner
8/10
Excellent
21 Feb 2020
Verified traveler
The room was adequate and view lovely. Pool looked inviting. Fitness room very unappealing and was a disappointment.
Business Self
10/10
Exceptional
21 Jan 2020
Heidi

Great hotel

Older but sparkling clean! Restaurant well priced and delicious! We had the steak! Morning breakfast was quick n perfect too. Great staff. Helpful n friendly
Partner
10/10
Exceptional
19 Jan 2020
Verified traveler
We found the staff to be extremely welcoming and helpful and the room was clean and comfortable. The grounds were well maintained and the Lava Bar was the perfect venue for the function we attended
Business_and_leisure Partner
8/10
Excellent
18 Jan 2020
Verified traveler
Was a comfortable stay. Had a great room service breakfast.
Partner
8/10
Excellent
07 Jan 2020
NT
Lovely lady at the reception. The ocean view from the room was nice, also aircon in the room. The room was big & clean. It’s an older hotel but it’s clean & well maintained. I would stay again
Friends_and_family Family_with_children
8/10
Excellent
30 Nov 2019
Verified traveler
Stayed for 1 night & had dinner, everything was great, staff are very helpful & friendly, we would stay here again
Leisure Partner
10/10
Exceptional
17 Nov 2019
Verified traveler
We really enjoyed our stay here.
The rooms are spacious, with a lovely view across the Harbour.
All the staff we really friendly and welcoming.
They also have great breakfasts available. I had the omelette - delicious!
I would definitely recommend this hotel.
Friends_and_family Family
8/10
Excellent
14 Nov 2019
Verified traveler
Handy to where we needed to be . Friendly host and lovely view. Had breakfast and was great.
The bed and pillows were to firm but other than that we would certainly stay there again
Friends_and_family Family

Location & surroundings

Comfort Hotel Flames Whangarei
8 Waverley Street, 8, Whangarei, New Zealand

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Comfort Hotel Flames Whangarei

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