Quest Whangarei

10/10

Exceptional

13 Jul 2026

Jannett Evelyn Bell. Lance Te

We enjoyed our stay handy to all facilities and the room was spacious.

Partner

8/10

Excellent

16 Jun 2026

Eamon

It was clean and a comfortable bed. Room amenities were good.

Business

2/10

Poor

05 Jun 2026

Chris

Please don’t book this hotel until you have confirmed parking. I was made to park outside farmers and then walk through farmers with all my bags to enter the hotel.

I came back late after a work function and again had to park in a dark carpark outside farmers, walk over 300m down a dark alley to access the hotel. I would not want any of my female collages to be in this situation. Parking is limited and was full. Also you had to re pay and display at 8am so no lie in if that was your plan!

Self

6/10

Pleasant

04 Jun 2026

Sarah

Room was ok size, very noisy, no parking available. I wouldn't recommend for families to stay here. It is good during the day to be in town but not great at night as feels unsafe. The reception was never open during the weekend. There are bars near by so you can hear it really load from the room. The room itself was ok and nice to have an ensuite from the room but overall wouldn't stay again as a family.

Friends_and_family Family

6/10

Pleasant

24 May 2026

Patrick

Arrived on a Saturday evening. Nobody at reception. Noise in the hallway throughout the night.

Self

6/10

Pleasant

10 May 2026

Crystal

It’s ok, good for somewhere to rest briefly

Partner

6/10

Pleasant

26 Apr 2026

Israt

Reception is unattended after hours and on the weekends. You have to call a number for someone to come done. Slightly inconvenient as I was going to request to leave my bags behind the counter while I went to my meeting but there was no one there and I didn’t have time to wait.

Self

4/10

Poor

23 Apr 2026

Phyl

This is basic. For the price we were charged $499 for a 2 bedroom apartment for 1 night and then $15 for parking I thought it would have had a bit more wow but it lacked any sort of appeal. Would not stay here again. No view except of roof tops. The stainless steel bins in the ensuite and bathroom were covered in brown spots. Beds were very hard so had very little sleep. Have stayed in much nicer places for a lot less. Definitely not value for money

Partner

10/10

Exceptional

22 Apr 2026

Robbie

Close to everything

Friends

10/10

Exceptional

22 Apr 2026

Robbie

Close to everything

Friends

6/10

Pleasant

05 Apr 2026

Timothy

It was comfortable and functional, but we were disappointed having stayed at Quests elsewhere. Bland, soulless; a convenient place to exist but not to spend any more time than you need to. Spacious but strange layout.

Partner

8/10

Excellent

31 Mar 2026

Peter

Yes

Partner

8/10

Excellent

10 Mar 2026

Cynthia

Comfortable clean room well set up.

10/10

Exceptional

10 Mar 2026

Teri

Great Location. Close to Hospital for appointments and close to all the best sights of the city. And walking distance to wonderful day spa AV spa

10/10

Exceptional

25 Feb 2026

SUSAN

Room was modern, clean and comfortable. Good location in centre of town. HINT make sure you specify parking requirements, basement car park has limited spaces and they are quite tight.

Partner

6/10

Pleasant

05 Feb 2026

Matt

Great location in the centre of Whangarei. Spotless room, comfortable bed, good shower, a well equipped kitchen and friendly hosts on reception. Now the bad - this hotel lists a \"Safe\" in the \"More\" section of the information for each room type - there was no safe in my room - the hotel should really remove the \"Safe\" from the Expedia room descriptions (I know there is a safe at reception, but that is already listed in the \"Property amenities\" section of the listing, and it should not be included in the room descriptions if it is not in the room - reception is not open 24 hours anyway). On my final morning I was woken at 8:15am by a cleaner vacuuming in the next room - the soundproofing around the connecting door is poor!

Leisure Self

10/10

Exceptional

01 Jan 2026

Juanetta

Lovely clean room
Very spacious

Leisure Family

6/10

Pleasant

17 Dec 2025

Julie

I didn’t have a pet!!!

Partner

8/10

Excellent

08 Nov 2025

Stephen

Great location, centre of city, rooms well appointed, quest are our preferred accommodation when travelling, and it was up to our usual expectations from a quest. Only comment he had is the car parking underneath is a bit tight. But overall a good stay.

Business_and_leisure Family

10/10

Exceptional

12 Aug 2025

John

The Quest is in a great location and the rooms spacious and have great facilities. The are extremely helpful and we always our stay.

Leisure Partner

10/10

Exceptional

06 Aug 2025

John

It’s in a great location the rooms are spacious and comfortable

Leisure Partner

10/10

Exceptional

28 Jul 2025

Steven

Good location and nice and clean

2/10

Poor

16 May 2025

Karen

I accidently

6/10

Pleasant

12 Apr 2025

Jacqui

Ok if in whangarei cbd

Ok. Probably wouldn't go back

Partner

2/10

Poor

15 Aug 2023

Chris

For the price this place is basic. You are paying 5 star prices and getting 3 star standard. Basic. Lamps in bedroom didn’t work. It was just cheap, cold no view not comfortable in the apartment. I stay all over nz for work and I have never paid over $330 for a night in such a basic hotel. I’ll never stay here again

Business Self

10/10

Exceptional

27 Jun 2023

Tony

Property is right in middle of city centre and easy walking distance to everyone. Car parking is available but $15 per night, which is a bit over the top.

Business Self

8/10

Excellent

11 Apr 2023

David

Good location, easy parking, clean and tidy room.
Very helpful and courteous receptionist.
We arrived Easter Sunday about 530pm and had to use intercom to gain access but it was really hard to hear due to traffic noise.

Leisure Partner

6/10

Pleasant

07 Mar 2023

William

Parking was a problem

Leisure Friends

10/10

Exceptional

04 Mar 2023

Michael

It was great

Business Friends

10/10

Exceptional

16 Feb 2023

Dalma

Spacious, well-appointed rooms with great bedding and well-equipped kitchenette.

Leisure Family

8/10

Excellent

20 Jan 2023

Elizabeth

The property is in an excellent location in downtown Whagarei, clean, comfortable but the check-in process was very strange. They don’t have anyone at the front desk after 5 PM. You have to call on an intercom to someone, wait a while on hold for them to answer, then it is hard to hear them with traffic going on. There happened to be one staff member, who by coincidence had to stay late for something else. She found me or else I may never have found my way to our room or to parking.

Leisure Family

6/10

Pleasant

13 Jan 2023

Alan

Staff were very helpful. Room is clean but very basic. Although we didn’t use it, cutlery, cups and glasses were not a matched set, three different forks, three different knives etc Still usable but what it should be.

Leisure Partner

8/10

Excellent

29 Dec 2022

julie

Can’t comment on staff really as on arrival you press a button wait and a voice on the other end pass you a code to access keys. You are on your own from there. Room was clean and had everything you needed. There is free parking between 4:30pm and 8;30 am. A little hard to find based on the map. Olson had to use card to enter through the door to garage and press exit button to allow a car through. Not sure if this is for everyone or just an issue with our card. But as there is no one to ask can’t say.
The area down by the water is a must to stroll around and enjoy a coffee.

Leisure Friends

10/10

Exceptional

11 Dec 2022

Jenan

Business trip

Business

10/10

Exceptional

08 Nov 2022

Marilyn

The staff were super friendly and helpful. The unit was very clean and comfortable.

Leisure Family

6/10

Pleasant

30 Sep 2022

ALLAN

Okayish

Nobody in reception when we arrived. Lift not working. A pleasant room, spacious, bit dated. Good location.

Partner

6/10

Pleasant

05 Sep 2022

John

The staff were very nice and the location was great, but the room was not cleaned properly, we found food in the freezer and very dirty dish in the oven.
There was only one clean over a 3 night stay and all they did was make the bed poorly and change the towels.

Leisure Family

6/10

Pleasant

26 Jul 2022

Kirsten

The room was warm and comfortable, and in a great location. Unfortunately there was loud music from a bar or club next door that played until the small hours of the morning that kept both rooms in our party awake. The people staying above us were also very loud.

Leisure Family

8/10

Excellent

24 Jul 2022

Gillian

Conveniently located and clean hotel with all amenities you’d expect from a Quest Hotel.

Leisure Partner

10/10

Exceptional

03 Jun 2022

Verified traveler

I will be back

Staff were great, helpful and friendly

Business

6/10

Pleasant

29 May 2022

Antonia

Perfectly nice, but extremely noisy on the weekend

I stayed two nights at Quest Whangarei over a weekend (Friday-Sunday) for a conference I was attending. The hotel itself is well-located, and the room was clean and in mostly good condition.

Checking in was difficult due to the intercom being on a noisy road corner, and so checking in after-hours (reception hours are extremely limited, due to Covid) was hard as it was difficult to hear the person on the other end.

The worst part of this hotel is the noise that comes from a nearby nightclub on the weekends. The first night was ok, but the Saturday night was unbearable - hours of incessant bass speaker noise (from about 10pm) that reverberated through the floor/walls of my room into the early hours - even earplugs were no use.

After not being able to sleep due to the noise, I called the after-hours reception twice - the first time (11.30pm) I was told there was no better room to be moved to, and the second (12.30am) I was moved to a room in a different part of the hotel - and charged $50 for the privilege! I was told that was the cost of laundering the additional linen, however this was extremely disappointing as for the price of these rooms, I would expect a hotel room that was quiet enough to be able to sleep in.

To the hotel's credit, after challenging the fee I was eventually refunded, but this left a poor impression.

This would be a perfectly fine hotel for a weeknight stay, but I would avoid staying here on weekends due to the noise alone.

Business

10/10

Exceptional

03 May 2022

Nicholas

We stayed for 6 nights. The room was a really good size, and comfortable. The hotel is so close to great restaurants, and in the middle of town. A very easy and quick walk into town. Safe and secure parking in the basement. Really lovely front desk staff who gave us recommendations about where to eat and what to do in the area. Pretty quiet area other than outside noise on Friday and Saturday night which is expected for the location.

Leisure Partner

10/10

Exceptional

15 Apr 2022

Tony

Clean and spacious. Great location. Friendly staff.

Leisure Family_with_children

10/10

Exceptional

19 Mar 2022

Matt

Quality room with easy check in

Leisure Self

10/10

Exceptional

26 Jul 2021

Verified traveler

I like that it’s walking distance to shops and restaurants right in the cbd

Leisure Friends

10/10

Exceptional

20 Jul 2021

Gpc

Good place to stay checkin was difficult due to lack of check in parking. Pays to pre book onsite parking.

Business

10/10

Exceptional

24 Jun 2021

Verified traveler

Great location and customer service

Business Self

10/10

Exceptional

21 Jun 2021

Verified traveler

Great location. Friend staff and quick and efficient check in. Secure on site parking. Central location and easy access to CBD.

Business

10/10

Exceptional

20 Jun 2021

Verified traveler

Loved that there was a kitchen would be great if staying for multiple nights and didn’t want to eat out all the time. Was also very dps ious which was awesome with two kids.

Leisure Family_with_children

10/10

Exceptional

30 May 2021

Verified traveler

Clean and tidy central to city

Awesome service and friendly staff. A nice hotel, but awkward entrance and need to park off site to get there. Comfy bed, clean and modern bathroom. Good facilities

Business

10/10

Exceptional

16 Apr 2021

Verified traveler

Friendly staff , location and cleanliness

Business Self

10/10

Exceptional

09 Apr 2021

Aaron

Clean and comfortable

Great check in service. Clean and comfortable room.

Business

8/10

Excellent

17 Mar 2021

Verified traveler

Clean studio

A very clean studio apartment. They were very busy so our room was not ready at check-in time but we just went for a walk as we had free parking. Good kitchen and bathroom. Easy walk to shops and town basin.

Partner

10/10

Exceptional

23 Feb 2021

Verified traveler

Fabulous location. PEOPLE WORKING THERE ATE AMAZING / they go ABOVE & Beyond to help. Fabulously clean, modern room layout. Definitely 5 out of 5 for a great experience.

Leisure Family

8/10

Excellent

17 Jan 2021

Sharee

Great Family apartment

Enjoyed our stay, Nice spacious apartment room, well serviced and stocked.

Only comment would be with the heat of the day a pre cooling would have been appreciated before arrival and a compendium including details of local business and food outlets would have made the stay perfect. Cheers

Friends_and_family Family

10/10

Exceptional

30 Dec 2020

Verified traveler

Clean, tidy, secure

Really clean room. Super king bed was amazing to sleep on. Friendly service at reception. Appreciated all of the ever present security guards and systems.

Partner

8/10

Excellent

18 Feb 2020

Verified traveler

It was neatly tucked away with in the other business es in the building. Had abit of trouble with our keycard, but dealt with promptly and pleasantly by the staff.

Leisure Partner

10/10

Exceptional

12 Feb 2020

Verified traveler

It would have useful to have a washing machine in our room as in other Quest properties we’ve stayed in.

Leisure Family

10/10

Exceptional

07 Feb 2020

judith

My first stay for this chain and will consider one of their properties if an option when I travel

Self

10/10

Exceptional

04 Jan 2020

Verified traveler

Great unit very clean and spacious comfortable beds

Business_and_leisure

8/10

Excellent

01 Jan 2020

Verified traveler

Great location. Could hear neighboring room doors slam. Was quiet outside of that.

Leisure Partner

6/10

Pleasant

14 Nov 2019

zhihui

Cleanness is the issue

There were pieces of left over cooked food on the carpet when i check in on Sunday night. There were different color hairs left underneath pillow, blanket, sheets, it was disgusting. Heaters are installed in the room but it is obviously controlled in the office, have to request repeatedly to get heater turned out as staff at motel thinks it is warm enough so heater is not needed, please understand not everyone is used to colder climate.

Business

8/10

Excellent

07 Nov 2019

Verified traveler

Location and room size was excellent. Front desk were very helpful and welcoming. Old food left in pantry from previous guest not good.

Friends_and_family Family

10/10

Exceptional

05 Oct 2019

Verified traveler

We liked the spaciousness of the unit the centrality to restaurants and the friendly staff

Leisure Partner

8/10

Excellent

26 Aug 2019

Graham

Great as usual only issue was the night club down the road with noise filtering through to late in the night. It was Saturday night so probably ok on other days.

Friends_and_family Friends

10/10

Exceptional

19 Jul 2019

Verified traveler

Great location really close to everything. Room was very spacious had a super comfy bed and loved the full size kitchen and fridge :)

Business_and_leisure Partner

10/10

Exceptional

14 Jul 2019

Jenan

Relaxing

Achieving business goals with close to amenities and very good wifi

8/10

Excellent

29 Jun 2019

T

All was as it should be. Thanks, but I don't want to add any more.

Leisure Partner

8/10

Excellent

29 Jun 2019

Alan

Quest Whangarei

On arrival reception all locked up, and no response to only 2 phone numbers given. After about a 5 minute wait , someone appeared. A back in 5 or 10 minutes sign would've been helpful.
Pleasant and helpful welcome. 1st car park given has to be shared with multiple rubbish bins and a big skip bin, with difficult access for the vehicle we were driving. We were given another choice which worked well. After a not so good start, we found our room to be exceptionally clean and comfortable.

Partner

6/10

Pleasant

06 Jun 2019

Verified traveler

The room itself was nice and was pretty big. Communications regarding after hours entry was excellent.
I asked for a quiet room, but it was still noisy with people outside yelling on the street from a nearby nightclub.

Friends_and_family Family

8/10

Excellent

04 Jun 2019

Verified traveler

Lovely friendly staff. So welcoming convenient to everything but looks like cleaner doesn’t do their job properly. No vacuum no mop

Business_and_leisure Self

8/10

Excellent

02 May 2019

Verified traveler

Comfortable, well-appointed apartment in a fantastic location. Staff are incredibly helpful and friendly.

Leisure Partner

10/10

Exceptional

28 Apr 2019

PCH

Very clean, modern and spacious one bedroom studio with a good kitchenette if you did want to self cater but in walking distance to restaurants and cafes if self catering isn’t for you
Negative - sounds between floor levels. Getting awoken at 3:30am with people in the room above you coming home from a boozy night.

Friends_and_family Partner

10/10

Exceptional

22 Apr 2019

Verified traveler

Awesome Manager guy, great to chat with. Brilliant service.

Business_and_leisure Partner

10/10

Exceptional

21 Apr 2019

Verified traveler

Great _ źzzzzzzzzzzzzźźzzzzzzzzzzzzzźzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

Friends_and_family Partner

10/10

Exceptional

20 Apr 2019

Verified traveler

Limited views from the window in the lounge. The apartment overall was great.

Friends_and_family Family

8/10

Excellent

17 Apr 2019

Edward

Comfortable central accommodation.

We found the room was comfortable although very noisey with traffic. The TV protruded into the room making it necessary to avoid in order not to bump ones head. The wardrobe was inconveniently placed at one end of the room. Parking was Off site making awkward for senior clients.

Friends

10/10

Exceptional

13 Apr 2019

Verified traveler

The Manager (Matthew) is friendly and very helpful ... makes you feel a valued customer ... willing to go out of his way to help ... great central location ... calls directly to Quest were answered quickly and all inquiries handled immediately and favourably ... got the impression nothing was too much trouble ...

10/10

Exceptional

10 Apr 2019

Verified traveler

Location
Cleanliness
TV entertainment
Laundry facilities

Leisure Partner

6/10

Pleasant

08 Apr 2019

Verified traveler

Minimal car parking and Booked out upon check in car had to be parked on main street. Room clean and bed comfy. Room noisy due to traffic lights and trucks on main road taking off

Leisure Partner

4/10

Poor

01 Apr 2019

Verified traveler

Take ear plugs

The hotel is fine. Modern and comfortable. We were kept awake by live music from a nearby bar. The doors to other rooms would slam loudly.

Partner

10/10

Exceptional

29 Mar 2019

Robyn

The place was immaculate and the service was especially welcoming. We arrived late at night but the reception was pleasant and very helpful.

Leisure Friends

10/10

Exceptional

19 Mar 2019

Judith

great location in fully equipped room

my husband i stayed at the quest on our back from northlands heading towards auckland. the quest is right in the middle of town and therefore walking distance to shops and restaurants. easy walk to the basin. good size bathroom complete with washing machine and dryer. well equipped kitchen with large fridge and dish washer. esdy parking underneath hotel with lift access to hotel reception and rooms. overall we haf a good stay and could nit fault the service by the reception staff especially the gentleman.

Partner

10/10

Exceptional

15 Mar 2019

Verified traveler

It offered what we needed.
We use Quest if possible when we travel, and this one was up there with the best.

Leisure Partner

10/10

Exceptional

14 Mar 2019

Verified traveler

Great location and the apartments are really nice and well equipped. Washer and drew came in handy for sure. Very friendly staff.

Leisure Partner

10/10

Exceptional

10 Mar 2019

Verified traveler

The property has a great location. Friendly staff and well looked after. The only thing that could have made it better is if the windows had more sound proofing as when we were sleeping you could hear loud cars on the street.

Leisure Partner

10/10

Exceptional

10 Mar 2019

Verified traveler

As usual, we enjoyed our stay at Quest Whangarei. We particularly like the location as it's close to everything and a good spot for shopping.

10/10

Exceptional

09 Mar 2019

Verified traveler

A lovely studio with more than adequate kitchen equipment and tasteful furniture. Location was excellent. Only thing missing is drawers. just a few hangers for hanging clothes but no cupboard space.

Friends_and_family Partner

10/10

Exceptional

05 Mar 2019

Sylvie

Canadian golfers in Whangarei

The staff at the hotel were fantastic, especially Matthew! Very welcoming, made sure all our needs were met and went overboard to ensure our stay was fantastic. I would stay there again in a heart beat.

Friends

10/10

Exceptional

04 Mar 2019

Verified traveler

We enjoyed our stay at Quest Whangarei. The room was clean and looked brand new. perfect location near shops and restaurants. We will definitely look out for more Quest accommodations the next time we travel in New Zealand

Leisure Family

10/10

Exceptional

27 Feb 2019

Verified traveler

The service was amazing, explained everything very clearly

Business Self

10/10

Exceptional

17 Feb 2019

Philip

Enjoyable stay

We stayed in a 1 bedroom apartment for just 1 night. Right in the city centre, easy 5 min walk to town basin area. Good value. Lots to do in Whangarei. Found parking nearby for free rather than paying $15 a night. Good wifi. Would stay again.

Partner

10/10

Exceptional

17 Feb 2019

Verified traveler

Room was very clean and spacious. The bed and room was very comfortable and there were great amenities. Front desk management was friendly and professional.

Friends_and_family Family

8/10

Excellent

12 Feb 2019

Verified traveler

Clean, pleasant staff and central to amenities recommend. Only issue was the car parks were to narrow and we had our car marked by other car door. So my advise is don't park you car in their car parks

Friends_and_family Partner

10/10

Exceptional

10 Feb 2019

Verified traveler

Great modern stay

It was kinda loud right next to the busy street but that was the only downside. Overall it was a great spot. Wish we had booked a longer stay there. If every back in the area will book again.

Partner

8/10

Excellent

10 Feb 2019

Verified traveler

Location in centre of town very good however car parking was difficult to access.

Leisure Partner

10/10

Exceptional

09 Feb 2019

Verified traveler

Always a great place to stay. Highly recommend this hotel

Friends_and_family Family

10/10

Exceptional

01 Feb 2019

Verified traveler

Very central, clean, tidy. Comfortable. Staff were very helpful. Access is great and private

Leisure Partner

8/10

Excellent

31 Jan 2019

Verified traveler

Matthew was professional, efficient and pleasant.
The view from our room was lacking - an exterior wall painted white.
And this is such a pretty town, too

Leisure Partner

8/10

Excellent

26 Jan 2019

Verified traveler

Great location.......great amenities in the room, super clean.

Bedroom tv would only get 1 channel & the lounge tv is mounted too high to comfortably watch from the couch.

Nothing on the walls in the bedroom 😔......no art/pictures!

Comfortable bed & fantastic aircon

Leisure Partner