Name: DoubleTree By Hilton Antalya Kemer
Address: Yeni Mahalle Ataturk Bulvari, No 28 1, Kemer-antalya, 07980, TR

DoubleTree By Hilton Antalya Kemer

Antalya · Turkey

Yeni Mahalle Ataturk Bulvari, No 28 1View location

50 reviews shown

6/10

Pleasant

12 Jun 2022

Harshil

Overall, decent experience at Hilton. Staff accommodating, and a pleasure to deal with. However, if you are vegetarian/vegan like me, it will be abit of a struggle as none of the buffet food is labelled as suitable for veggie/vegans. Considering 90pc of the tourists were Russians, this might explain it. To give an example, the pizza counter uses chicken to prove the dough, which was shocking as they were displaying pizzas with vegetables, which one would assume is vegetarian. The hotel has not taken into account Western tourists and the growing population of veggie/vegans at all.

Other than that, could not fault the hotel and the staff who are helpful.

Leisure Partner

6/10

Pleasant

02 Apr 2022

Iryna

our experience

The hotel is good, the Food is good, however, they don't open AC it was a little hot during the day, the only explanation we received was that it centralized AC so we were left with a hot room during our stay. thankfully we only booked 2 days, and now we are back to konyalti as it still its offseason now there and not everything functional as intended

Our rating summary is as the following:-

-food taste and variety of food are great at this hotel, staff at food area are great too.

-calm hotel and are, good as some constructions their as is still of season

- staff is very clean and polite, great

- customers guest relation, useless guy there did 0 help when we expressed our issue with room temperature

- neighbors rooms are noisy at night especially if you had Turkish guests near your room they will raise the TV volume till 1:00 Am we have informed respective nothing has been done!

overall we liked the hotel but we couldn't stay longer as we prefer the konyalti area

are we going to visit again no

Friends_and_family Family

6/10

Pleasant

14 Nov 2021

Evgeny

None

Leisure Self

6/10

Pleasant

03 Nov 2021

Rather boring 4 * resort with average food, although my SPA experience was great for a symbolic price

Leisure Self

10/10

Exceptional

06 Oct 2021

michael

Everything was super and staff was beyond helpful and polite. I would come again.

Leisure

8/10

Excellent

13 Sep 2021

Ahmad

It was very good . Very friendly staff , nice location
Close to Kemer by walk, nice view of mountain,
Good foods and beverage .

Partner

10/10

Exceptional

20 Jul 2021

Osman

Amazing Hotel

Perfect hotel with an amazing food truck concept. Food taste was top-level, from traditional Turkish kitchen to international kitchen. Cocktails were delicious. The service and staff were excellent. They helped us to enjoy our vacation at the maximum level. There are a lot of alternatives besides the beach and sea that you can spend your time on, during the night. Live music, shows every night had a different concept. Latin, Jazz, Classic... The hotel is very clean and well prepared for Covid protection rules. Definitely, we will visit again.

Friends_and_family Friends

10/10

Exceptional

10 Jul 2021

Verified traveler

I like too much

Leisure Partner

10/10

Exceptional

24 May 2021

Verified traveler

Otelin dizayni ve temizligi kusursuzdu. Müsteri profili Antalya’daki bir cok otele göre cok iyiydi. Kiz kiza cok keyifli bir tatil yaptik. Son yillarda kalmaktan en memnun oldugum oteldi diyebilirim.

Friends_and_family Family

8/10

Excellent

19 Apr 2021

Jason

Food trucks at a hotel

The food arrangement were very interesting at this hotel. They had a regular eating service inside but also outside in a courtyard they had several food trucks set up around the perimeter with a seating area in the middle. It is a neat idea my only concern was the sanitation of how the food was handled. Their specialty Italian restaurant was really nice.

Partner

8/10

Excellent

03 Apr 2021

Verified traveler

The hotel was very clean and the staff were great following the covid procedures all the time. The guests however were not wearing masks for the most part.

The room that we got was not sea view which we had paid for. It was partial sea view from the first floor over looking a lot that was in construction phase. That should of been noted on the website so we could have booked something else.

The staff were very friendly. The food was quite good.

Partner

10/10

Exceptional

06 Nov 2020

great stay in kemer

we had such an amazing vacay there. The pool is great, the sliding also, the bed si very comfy and the hotel nice and clean. It was a great choice. I totally recommend this hotel.

Partner

10/10

Exceptional

05 Nov 2020

Verified traveler

Great stay

It was a great experience. We enjoyed the food, the comfort. He had a great vacation .I totally recommend this hotel. Great value for money.

Partner

10/10

Exceptional

30 Oct 2020

Verified traveler

Foods are great.

One of the best cuisines in Kemer.

Friends_and_family Friends

10/10

Exceptional

13 Oct 2020

Dwid

Great Price for the value and nice beach

Partner

10/10

Exceptional

13 Oct 2020

Massimiliano

very nice place and hotel, full ocmfort

Partner

8/10

Excellent

13 Oct 2020

Dawid

Price for value is great

Great price and value!

Partner

8/10

Excellent

10 Oct 2020

Dawid

Lots of good options and beautiful water

We have had a lovely stay with my fiancé, the food was good and plenty of options. Every evening they played a pretty energetic music.

Friends_and_family Family

10/10

Exceptional

10 Oct 2019

Verified traveler

Very nice hospitality, staff always there to help,

Leisure

8/10

Excellent

02 Sep 2019

Verified traveler

Great hotel...excellent food court at lunchtime...food vans super...fantastic ice cream parlour,coffee shop & Mickey Brown's Deli.
Dining room in evening chaotic...could not get table for 6 easily at all...waiters preferred to serve drinks to Turkish & Russians rather than the English !!

Leisure Family

10/10

Exceptional

18 Jul 2019

Shazia

Nice and clean hotel

We just arrived back from an excellent hotel! Very good service and clean and friendly staff. The entertainment was excellent too however they should have more seating room for everyone to watch it easily as not much space unless you come extra early and grab a place to sit!

Also the fitness facilities are good however their should be air con inside !

The spa was ok but it was a shame the hammam area was mixed as for me personally a women only area should have been available. The ladies showers in the spa was not up to standard as they were broken and it needed to look clean and modern as the hotel is.

I had a 2 teenage kids and I was hoping that they would have more facilities for that age range such as gaming etc.

Overall a relaxing and lovely stay.

Friends_and_family Family

8/10

Excellent

25 May 2019

Lee

Good pool area with plenty of space. Beach not much to talk about but there is a pier with loads of sunbeds for the sun worshippers. Great lunch concept with multiple food trucks in addition to buffet. Plenty of different locations to relax and enjoy a cold beer, both indoors and outdoors. Good entertainment setup, although very much geared towards the Russian customers. Overall a good place for a week of relaxation.

Leisure Partner

8/10

Excellent

28 Apr 2019

Verified traveler

We arrived to find that the booking we made through expedia couldn't be found very disappointing however after a discussion with the reception staff this was corrected and they upgraded our room

Business_and_leisure Partner

6/10

Pleasant

18 Sep 2018

Mustapha

I was checking in around 10 pm, and in my car I had two friends shatying in another hotel. The security guard was refusing to let me in for like 10 min waiting at the gate, because after 6 pm the hotel rules stays no guests. Imagine I leave my friends on the side walk until I check in. And still we are waiting at the gate and he called the reception etc... at last we were allowed to get in the hotel on the condition for my friends to remain in the car. And the reason for that the hotel is all inclusive style, that is illogical terms of service. Double tree Antalya management their is no harm of people seeing your nice lobby maybe next time they decide to visit you, ensure you have staff that are able to analysis conditions and situations not stubborn security guard following the directions without thinking, you are in the hospitality industry and word of mouth is more important than any other marketing tool you use.

8/10

Excellent

05 Oct 2023

Samet

Es gab am Strand leider keine Musik, was ich schade fand.

Leisure Family

10/10

Exceptional

16 Jul 2023

Berkant

Çok güzel bir tatildi. Her şey kaliteli temiz ve hızlıydı hizmetten gayet memnun kaldık.

Partner

10/10

Exceptional

01 Jul 2023

Muslum

hizmet, kalite, huzur, bir sözle harika. Türkiyenin en güzel oteli

Friends_and_family Family

10/10

Exceptional

23 Jul 2022

Burak

Müthiş yemek büfesi.

Küçük alanda çok konforlu ve keyifli bir otel herşey yeterli ve kaliteli. Odanızdan deniz ve havuza barlarw restorana ulaşmak için dakikalarca yürümenize gerek yok. Deniz öğleden önce dalgalı sonrasında rüzgar azalınca berrak ve keyifli. Yemekler müthiş, açık büfede bu kadar kaliteli ve lezzetli yemekleri bulabilmek hiç kolay değil. Başaşçı ve ekibine ve bu kadroya bu kadar kaliteli ürünler ile hizmet verebilme imkanı sağlayanlara çok teşekkürler.

Friends_and_family Family

10/10

Exceptional

24 Jun 2022

Furkan

Süper

10/10

Exceptional

05 May 2022

Seda

Mukemmel Hizmet, En Iyi 5 Yildizli Otel Konsepti

2.5 aylik bebegimizle ilk tatilimizi iyiki bu oteli tercih ederek yapmisiz diyorum gercekten hem bu kadar konforlu hem bu kadar lezzetli yemeklere sahip olan hemde butun calisanlarinin yuzu gulen bi otel daha gormemistik sayenizde gorduk hersey icin cok ama cok tesekkur ederiz. Hergun ozellikle ogle yemeklerinde arabalarin icinde farkli yicekler sunulmasi el yapimi hamburgerinden(dondurulmus etli filan degil), kumpirine, tantunisine, donerine ve daha sayamadigim bir suru mukemmel lezzetini alkisliyorum, her birisi inanimaz lezzetliydi ellerinize saglik.
Mayis ayinda gitmemiz sebebiyle deniz biraz soguktu bu yuzden havuz basinda gunlerimizi gecirdik, havuz tasarimi gercekten bi harikaydi.
Hem karniniz hem gozumuzun doydugu bu tatil icin tekrar tesekkurler mutlaka tekrar gorusecegiz!

Friends_and_family Family

4/10

Poor

03 Apr 2022

TARKAN

Hayal kirikligi

Genel olarak bizde hayal kirikliği yaratti. Servis personeli kisitli, yemek çesitliligi zayif. Oda içi kiyafet dizilimi için dolap yetersiz. Tekrar kalmam.

Friends_and_family Family

10/10

Exceptional

29 Mar 2022

Suleyman

Her yönü ile mükemmel bir tesis, çalışanlar ilgili, özellikle kahvaltı ve akşam yemeği kalite ve çeşitlilik memnuniyet vericiydi

Partner

6/10

Pleasant

14 Nov 2021

Verified traveler

Th food and drinks were didn't live up to the expectations from the photos or other guest reviews. The first thing we asked when we booked is if there were any difference between visiting now (november) or during the high season and they said that everything is the same. The liqour is cheap and is not even worth trying. Stick to beer and wine if you want alcohol. The food was average at best and they didn't have any shelfish as the pictures showed. The staff was rude. When you reach the bar, most of the times the person behind it would just turn his back and walk away, leaving you waiting for several minutes. Two years ago, I stayed at Club Ali Bey Manavgat and had the most wonderful time of my life with my family. The food was excellent and the service was outstanding. This was nothing like it. Not even close. My wife booked the hammam + massage and they switched the staff in the last second to men, only for them to focus on rubbing her behind. She even hade to tell them several times to focus on her back and stop touching her ass. The beach was lovely and the hotel was very clean. I can imagine it being a lot better in the summer, when the staff is more motivated to put in an effort.

Friends_and_family Family

6/10

Pleasant

05 Nov 2021

firat can

Kötü yemekler.

Yemekler çok kötüydü. Etler çok ağır kokuyordu ne yazık ki, bardaklar pisti, fincanda ruj izi. Otel fena değil.

Partner

10/10

Exceptional

01 Nov 2021

Credit

Мировой бренд в Кемере

Отличная гостиница! Вкусная и разнообразная еда. Брендовые спиртные напитки. Бармены творят настоящие чудеса с коктейлями. Интересные танцевальные шоу каждый вечер. Живая музыка по вечерам в лобби и на дискотеке в ночи. Маловат пляж и территория.

Partner

10/10

Exceptional

31 Oct 2021

Ekaterina

В целом очень довольна, персонал всегда старался угодить. Иногда, особенно на удине, правда, официанток было мало. Состояние номера на 4. Соотношение цена качество 9.5/10 в целом очень довольна, рекомендую

Partner

6/10

Pleasant

20 Oct 2021

Mikhail

«Хилтон» уже не тот.

Море, расположение, обслуга и питание в отеле выше всех похвал. Но при заказе и оплате номера не мог предположить что заселят с видом на помойку. На ресепшене только и ждут от тебя 100 $ или € чтобы тебя переселили в другой номер. Это сильно огорчило. После скандала с менеджером, но только спустя 2 суток поменяли номер. После долгого отсутствия россиян в Турции, наши места заняли друзья из Украины. Их много и они везде. К сожалению, Хилтон во много из-за этого, уже не тот что раньше. А в остальном, все очень хорошо, особенно море.

Partner

10/10

Exceptional

30 Aug 2021

Deniz

Sehr schönes Hotel, Sauberkeit wird dort Großgeschrieben. Personal und service 1A

Leisure Partner

10/10

Exceptional

24 Aug 2021

aleyna

Mycket bra hotell, perfekt för avkoppling!

Friends_and_family Family

6/10

Pleasant

23 Aug 2021

GOKSEL

Très beau séjour rien a dire

Leisure

10/10

Exceptional

31 Jul 2021

Oguz

Konaklama çok iyiydı ama sadece bir olaydan çok rahatsız oldum misafir ilişkilerindeki bir bayan çok küstah ve saygısızdı misafirlere lobide oturken yaslı ve hasta bir bayana ayaklarını koltuklara uzatamıyacagını ve rahatsızsa odasına cıkması gerektıgını kaba bir sekilde soyledı bu otele bu calısan hic calısmıyor

Partner

4/10

Poor

27 Jul 2021

mustafa

Personel hizmetleri çok kötü

Genel olarak personel laubaliliği yüksekti, başıboş bir çiftlikte gibiydiler. Otel temizdi.

Friends_and_family Friends

10/10

Exceptional

26 Jul 2021

Tugba

Harika bir tatil yaptık :) teşekkürler

Temizlik, yemekler, hizmet, personellerin güler yüzlü ve ilgili oluşu... Harika bir tatildi. Calisanlar asla başınızda dikilmiyorlar ama birşeye ihtiyacınız olduğunu hissettikleri an koşarak yaninizda oluyorlar. Odalar geniş ferah tertemiz, yemekler taze sıcak kaliteli ürünler kullanılmış ve lezzetli. Tekrar tatil yapacagim zaman kesinlikle bu oteli tercih ederim. Tek eksiklik bence otelin hiç bir bölümünde müzik yoktu. Örneğin plajda gündüz eglenceli müzikler çalabilir, ya da restaurantta yemek yerken fonda müzik olabilirdi, akşam animasyonlar showlar vardı ama show bitince ışıklar sönüp müzik kapatildi. Dans edip eğlenmeye devam edilecek bir şey yoktu. Tek eksiklik buydu bnce. Onun dışında herşey mükemmel

Friends_and_family Friends

10/10

Exceptional

25 Jul 2021

Deniz

Phenomenal hotel

This hotel is not the largest but I feel like they've done a good job using the area efficiently.

The pool is great - I loved that they had sunbeds in the pool! The \"bungalows\" on the side of the pool are great and they are for free! However, you'll need to go out at 7am and put your belongings there in order to secure one for the rest of the day.

The beach area is great as well - particularly the bungalow-area on the pier with the large bungalows. The bungalows come in two sizes and are available to rent, however the demand is very high so make sure to book early! Prices range between €75 and €100 depending on size of bungalow. Emrah and his team who work with the Bungalows are great!

I would also advice anybody who visit the hotel to engage in the water sport activities. I went on a guided motorboat trip which I enjoyed very much - Fatih and the Captain are very professional and great photographers.

Now to the part that earns this hotel a top rating - the service. The service at this hotel was among the very best I've ever seen. The people at the reception who helped us change room 3 times to ineffective AC, the personnel at the restaurant who were so great, especially Hulkiye who would always greet us with a big smile! The food was amazing and choices are plenty! The hotel has a different theme for dinner every day such as mexican, fish etc.

All of you made our vacation very pleasant and we are very happy with the choice we made!

Partner

4/10

Poor

21 Jul 2021

Verified traveler

2019 yılında Ağustos ortasında bu otelde ailecek tatilimizi geçirmiştik ve genel olarak memnun ayrılmıştık. Bu sene de bayram öncesi ailecek bu oteli tercih ettik, ama pek memnun kalmadık. Daha önceki tatilimizde de otel doluydu, fakat kapasitesi kadar misafir kabul etmişlerdi ve personel sayısı bayram öncesi olmamasına rağmen çok yeterliydi, servis ve ilgi oldukça iyiydi. Bu sene önceki tatilimizdekinin en az iki katı misafir vardı ve ortam çok kalabalık ve gürültülüydü. Yemek salonunda pandemi koşullarına misafirlerin büyük çoğunluğu hiç uymadı ve yönetim bu durumu düzeltmek için hiçbir önlem almadı. Restoran ve barlarda herkes dip dibe ve maskesizdi. Personel dışında kalabalıkta çoğunluk maske ve mesafe kurallarına uymadı. Kalabalıktan ötürü barlardaki bardaklar 1sn suya tutulup tekrar kullanıldı. Keşke sırf karton bardak kullansalardı. Olumlu yönleri de vardı tabii. Deniz güzeldi, plaj havluları temizdi, yatakları rahattı, oda imkanları yeterliydi, personel o kalabalığa yetişmek için çok çabalıyordu; ama şartlar onları yormuştu. En güzel yanı, onca kaosun içinde lobide bizlere çok güzel parçalar icra eden piyano, keman ve flüt sanatçılarıydı. Hepsine ayrı ayrı teşekkür ederiz.

Friends_and_family Family

10/10

Exceptional

18 Jul 2021

Verified traveler

Excellent!

Leisure Partner

10/10

Exceptional

04 Jul 2021

TULAY

Çalışanlar çok kibar çok yardımcı oluyorlar rahatınız için her şey düşünülmüş. Yemekler muhteşem. Odalar iyi. Sahili havuzu güzel. Çok keyif aldık .

Partner

10/10

Exceptional

27 Jun 2021

Selim

Mükemmel bir otel ve tatil

Hersey mükemmeldi , çalışanların güleryüzü ve sıcakkanlılığı sizi evinizde hissettiriyor . Yemeklerinden içeceklerine hepsi çok lezzetli ve tazeydi . Bütün misafirlerle tek tek ilgilenip memnuniyetleri ile ilgilenen ve hoş sohbetiyle tatile renk katan Metin Bey’e ayrıca teşekkür etmek istiyorum . Teşekkürler Double Tree By Hilton Kemer ailesi.

Friends_and_family Friends

10/10

Exceptional

07 Jun 2021

Verified traveler

Sehr nettes, aufmerksames Personal. Würde mir Karten in allen Bars wünschen, um etwas mehr Überblick zu erhalten. Die Treppenstufen der Rutschen sollten sauberer gehalten werden.
Insgesamt guter angenehmer Aufenthalt. Hervorstechen tut besonders das Personal in allen Bereichen.

Leisure Partner

10/10

Exceptional

06 Jun 2021

Anna

Отличный отель, с небольшой территорией, уютный современный.
Стильные номера

Partner