Castaways Resort

8/10

Excellent

19 Jan 2026

Dwayne

Clean comfortable room. Limited WiFi

8/10

Excellent

03 Jan 2026

Maxcia

Clean room friendly housekeeper. Close to food options. Quiet

10/10

Exceptional

04 Dec 2025

Sheldon

Yes

10/10

Exceptional

19 Nov 2025

Donna

It was okay, I enjoyed it

2/10

Poor

18 Nov 2025

Danise

The room looked old, no WiFi, pool had no heater

2/10

Poor

18 Nov 2025

David

No internet. Noise from neighboring bar. Nice people

6/10

Pleasant

14 Oct 2025

TAMARA

The hotel needs a little updating. But it was a peaceful stay despite the hotel being quite busy.

Business_and_leisure Self

6/10

Pleasant

23 Sep 2025

henry

Good location to fastfood spots for quick bite and can take a few minutes walk to downtown on a cool day.

6/10

Pleasant

22 Sep 2025

Carolyn

Outdated, need improvement all around.

10/10

Exceptional

10 Sep 2025

Matthan

Great Staff

Leisure Self

6/10

Pleasant

05 Sep 2025

Walesia

I didn't like the fact that I was not told ahead of check in, not even at check in thzt the pool was down

Leisure Partner

10/10

Exceptional

01 Sep 2025

KAREEM

Overall the resort is really nice clean and comfortable friendly staff

Business_and_leisure Self

6/10

Pleasant

17 Aug 2025

Ranford A

Run down property

Business Self

6/10

Pleasant

17 Aug 2025

MARIO

Regular, brown water, shower faucett damaged

Business Self

2/10

Poor

15 Aug 2025

alexandre

The TV is not working. The AC is a window unit, very loud and blowing right on you. Not possible to sleep. The pool is not clean, water is green and murky. Faucets are very old and rusty. Door is rotten on the bottom, looks like abandoned house. The safe has no lock. Cleaning lady left her bucket and other stuff in my room for hours. Towels are tiny and rough. The price of $100 per night is not realistic. $20 at best.

Leisure Self

6/10

Pleasant

13 Aug 2025

Philip

Misrepresented

Taxes was added at the front desk...pool was a lil green and it was a big issue with checkout time posted on your site and what it actually is....and the AC unit was to small to Kool the room

Friends_and_family Friends

8/10

Excellent

11 Aug 2025

Erica

Bed comfort and internet access

Leisure Family

10/10

Exceptional

10 Aug 2025

maverick

I like everything about the place

Leisure Partner

10/10

Exceptional

05 Aug 2025

tyrone Thomas

Overall the hotel was good

Leisure Friends

2/10

Poor

04 Aug 2025

Roger

The hotel was a complete roach motel and it’s a bit sad that I have to write a review like this because this is my country and I want everyone to win but this is horrible representation. Allow me to begin with the positive: the staff was hospitable. Now for the bad, the hotel was nasty. The sheets for one were stained and seemingly used. I get the impression that they have a problem with maintenance because room service took my towels at 10am and I didn’t get new towels until late that evening. I had to call them and ask them to bring towels and they only brought one so I had to share with my guest. Additionally the hotel is infested with with roaches of all sizes big small large medium they did not discriminate. I even found one on my bed. The water pressure in the shower was low and the water was not hot enough. The wifi connection was weak and the power in the hotel went out twice leaning the room hot and dark. It was the wirst experience I’ve ever had and would never ever go back.

Business_and_leisure Self

6/10

Pleasant

03 Aug 2025

Deangela

The food was great, customer service was top tier, the hotel was clean but not up to date. It smells kind of musty as well

Leisure Family

8/10

Excellent

30 Jul 2025

Charlene

The room was comfortable and the restaurant was available to order breakfast.

Leisure Partner

6/10

Pleasant

23 Jul 2025

Romeo

Enjoyed my stay

Business_and_leisure

8/10

Excellent

20 Jul 2025

Marcus

Great ́location.

Business_and_leisure Self

8/10

Excellent

17 Jul 2025

Kaisha

It was ok the ion was nice the hotel was clean

2/10

Poor

03 Jul 2025

Natacia

Barth towel and rags need to change room had a fowley smell house keeper was unprofessional

Business_and_leisure Partner

10/10

Exceptional

27 Jun 2025

Miguel

Staff was extremely friendly. Clean and great location

Business Self

4/10

Poor

16 Jun 2025

Leron

The property has an old charm about it but that can cause problems I had a horrible experience where the door entry malfunctioned and I couldn’t access my room for over 6 hours and the staff had to call an engineer off site to rectify the problem during this 6 hours I was accommodated to anything they just left me sitting in the lobby area with very few updates.

Business_and_leisure Partner

8/10

Excellent

09 Jun 2025

Darius

It’s was nice and peachful

Leisure Friends

2/10

Poor

09 Jun 2025

Tracey

Horrible no one should book this place it was filthy nothing as pictured. Dirty sheets no one answering the phones . Horrible experience

6/10

Pleasant

12 May 2025

Serena

It was ok

Leisure Family

10/10

Exceptional

27 Apr 2025

Calvin

Very nice and quite

Business_and_leisure Self

8/10

Excellent

26 Apr 2025

Eric

The staff was very bright the family run restaurant was the highlight of my state with amazing food from the area pool was nice and refreshing after working hard all day doing Mission work only reason I gave it four stars is because it's a little old and needs updating but everything works AC TV refrigerator microwave just a little dated that is all

Business_and_leisure Friends

10/10

Exceptional

23 Apr 2025

Fred

We enjoyed our stayed in the resort
The staff was amazing

Business_and_leisure Family

2/10

Poor

20 Apr 2025

Mohd

There was bugs in my room, the shower did not work. There was no shampoo or body wash. It was listed as a resort but there was notting like it. The first room that thay gave me had a bad smell in it, i requested a new room but the new one had bugs and the balcony door did not close.

Business Self

10/10

Exceptional

10 Apr 2025

Mark

Good option for Freeport.

4/10

Poor

05 Apr 2025

Eric

Staff doesn’t understand the DnD sign

Leisure Friends

6/10

Pleasant

27 Mar 2025

Joann

The Castaway was very clean and had wonderful staff. The room we had was quite dated but this wasn't an issue for us. We found there is limited breakfast options in Freeport, especially on Sundays. The associated hotel restaurant just reopened the last 2 days of our stay and they offered a breakfast menu. Overall, we felt the price was very reasonable, the staff excellent. We would stay here again.

Leisure Partner

10/10

Exceptional

05 Mar 2025

Yolanda

Centrally located

8/10

Excellent

25 Feb 2025

George

It was clean, bed comfortable. On the basic side but nice

Business Self

8/10

Excellent

24 Feb 2025

Whitney

Average place for an average price , linens and towels need updating .

Leisure Partner

8/10

Excellent

21 Feb 2025

james

A perfectly clean, comfortable stay for an older place...good pool and bar. Fast food places an easy drive away if restaurant is closed.

Leisure Self

10/10

Exceptional

18 Feb 2025

Mark

Clean and convenient hotel.

2/10

Poor

17 Feb 2025

Sharess

Old Furnshings, moldy scent, burned beddings, termites, rusty Furniture, crusty towels.
Was unable to get my deposit when i checked out was never asked check out time to ensure deposit was ready, was never told that the office opens 8am. They've got a pool in the back and i guess they had several parties where the music was extremely loud its as if they forgort they had hotel guests.

Leisure Family

8/10

Excellent

16 Feb 2025

Angelica

Its ok not the best but its ok.

Leisure Family

2/10

Poor

20 Jan 2025

Polena

The check-in process was so long and I had already booked and paid online. The staff was unprofessional and not welcoming at all. The towels were so old, dirty looking and shredded. The maid didn't leave any toilet paper. The lamp wasn't working and when I called about it the lady was rude and hanged up on me. There is no generator, when the power goes out you have to remain in heat until the power comes back on. There was only one elevator working that would take forever. This was one of the worst hotels I've stayed at within the Bahamas.
very rude.

Business Family

4/10

Poor

19 Jan 2025

Stacey

Stayed for just one night before going to our resort for a week. Wouldn't stay here for more than a night though. No water pressure in the shower and the place is run down and outdated. Definitely needs an overhaul. The staff was very friendly and kind, just as all the Bahamians are.

Leisure Friends

8/10

Excellent

13 Jan 2025

Mavalee

Nice location friendly staff just great price but the decor could be more modern otherwise perfect for the price

Business Family

2/10

Poor

29 Dec 2024

lamara

The room was in poor condition. The tv kept cutting in and out also we had dirty towel and sheets in the room. Would not be staying again

Leisure Family

6/10

Pleasant

28 Dec 2024

Smith

Like I expected. Low price was everything.

Business Self

10/10

Exceptional

17 Dec 2024

Ronardo

Great staff

It was a great stay. The staff were very friendly and welcoming. They made sure my room was cleaned and ready for me once i got back from expllring the island.

Self

4/10

Poor

08 Dec 2024

Kashaera

Hotel has a funny smell

Family

10/10

Exceptional

29 Nov 2024

Hilton

Everything

Leisure Family

10/10

Exceptional

24 Nov 2024

Bruce

Area

Leisure Self

10/10

Exceptional

24 Nov 2024

Bruce

The area

Leisure Self

8/10

Excellent

20 Nov 2024

Devaughn

It’s close to everything including the airport

4/10

Poor

14 Nov 2024

Cherisse

Was not what I expected. Stayed only one night out of a two-night stay and no refund as stated I would receive.

Business_and_leisure Self

6/10

Pleasant

20 Oct 2024

Ashley

They need to improve their products. Purchase new bedding and towels

Leisure Friends

6/10

Pleasant

01 Oct 2024

Tanisha

Staff was very professional and helpful. Very convenient area, near Hospital, Airport, banks and shopping.

Leisure Partner

8/10

Excellent

06 Sep 2024

Craig

Really like the stay the power outage took my by surprise and was out for so long the room got hot fast.

Leisure Partner

4/10

Poor

31 Aug 2024

selvinique

It was doable for the one night. Checked in at shortly after midnight and checked out at 5am.. security took my key as there was no clerk. It’s an old property that look exactly like the photos. In those few hours I left my charger and my friend that lives in Freeport called only to have them say they found no charger. That bothered me that it vanished that quickly.

Business Self

6/10

Pleasant

13 Aug 2024

cj

Nice

10/10

Exceptional

01 Aug 2024

Selwyn

Safe, quiet, central location. Thoroughly enjoyed a 3 days stay.

A for cleanliness!

Business_and_leisure Family

2/10

Poor

29 Jul 2024

Hans

Would not stay here again not even as an emergency stay. Room a/c did not work at all! Building needs an extreme update inside and out.

Business_and_leisure Partner

2/10

Poor

27 Jul 2024

Arkata

The room carpet was dirty you could literally smell it , housekeepers made no effort to cover the smell , pillows are small like airplane pillows. Front desk ladies need a better attitude. Air conditioner kept me up throughout the night it was really loud . Shower heads need to be changed and bed quilt was so old it wasn't even puffy anymore it was like a soft rug.

Business_and_leisure Self

10/10

Exceptional

22 Jul 2024

Alexandria

-

10/10

Exceptional

18 Jul 2024

Leslee

It was very quiet and staff was friendly

Leisure Friends

10/10

Exceptional

11 Jul 2024

Virginia

Everything

10/10

Exceptional

08 Jul 2024

Romana

It was good... Everyone was friendly...

Leisure Self

6/10

Pleasant

01 Jul 2024

Gabriela

It was nice.

Leisure Family

10/10

Exceptional

17 Jun 2024

William

Convenient to airport!
Friendly Bahamian staff always ready to please!

Business_and_leisure Friends

2/10

Poor

14 Jun 2024

David

No check in until 3 PM after waiting at an empty desk for 10 minutes. Came back at 5 and was told to step aside for someone else that came out of nowhere. Took 20 minute for them to check in, then 20 more for me in miserable heat and no AC. Takes 6 pieces of paper and another $8 gouge for \"local tax\" even though already paid a LOT of fees and taxes. Tiny ants in the room. Lousy restaurant. Stay away!

Business_and_leisure Self

10/10

Exceptional

17 Apr 2024

Joan

The room was very nice and employees service but the surrounding area looks a bit run down

8/10

Excellent

08 Apr 2024

GENINE

The resort was reasonably priced. While is may not be a five start resort, rooms were clean and comfortable.
I would definitely stay there again

Leisure Family

10/10

Exceptional

31 Mar 2024

Colleen

Very good stay

8/10

Excellent

31 Mar 2024

Brady

Noisy, but a fair value

Perfectly serviceable hotel with large rooms and a good location. A noisy street on one side, and on the other side the poolside bar blasts music so loud you can't even have a conversation by the pool.

Friends_and_family Family

10/10

Exceptional

18 Mar 2024

Moesha

Castaway is my home away from home

Leisure Family_with_children

10/10

Exceptional

01 Mar 2024

jannette

I liked that it was very quiet at the place and it was also in a quiet area.

Leisure Self

2/10

Poor

28 Feb 2024

Anthonique

Was highly disappointed

10/10

Exceptional

25 Feb 2024

Mark

Noisy at night.

4/10

Poor

16 Feb 2024

Matthew

The staff are great, the room is passable, the towels are awful, the bathroom floor is dirty. There is no shampoo, just 2 little bars of soap.

Leisure Family

2/10

Poor

27 Jan 2024

korey

Firstly there was a unexpected online booking charge of 8 dollars not stated
Then I was put in an already occupied room
Then the key didn’t work
And no iron or board
Good thing I am only here one night

Business_and_leisure Self

6/10

Pleasant

09 Jan 2024

Devaughn

It’s close to everything

2/10

Poor

08 Jan 2024

Arkata

The rugs need to change and bathroom tub, room needs to renvate, wasn't comfortable for me

Leisure Self

4/10

Poor

06 Jan 2024

Kimberly

Cheap, clean rooms, and friendly staff, but be aware that this hotel is downtown and nowhere near the beaches or other attractions. I also had no hot water.

Business_and_leisure Self

4/10

Poor

30 Dec 2023

June

The area is convenient. It’s the most affordable property. It’s ok but they have the most inconvenient and annoying towel policy. All Towels are taken out of the room at cleaning and not replaced until much later in the day. There’s nothing more annoying than coming back in from the beach or pool to shower and head out and finding NO towels to use. I don’t understand the policy.

Leisure Family

6/10

Pleasant

29 Dec 2023

SHARROW

Location was close to everything

Leisure Partner

6/10

Pleasant

26 Dec 2023

Thasi

Needs an upgrade

8/10

Excellent

03 Dec 2023

orsonique

It was alright

Leisure Family

4/10

Poor

17 Nov 2023

Julio

Balcony door don't look

Business Family

2/10

Poor

13 Nov 2023

DOMINIC

Jones Was The Greatest!

Business Self

8/10

Excellent

11 Nov 2023

Valencia

Good for price. Clean rooms and hotel. Beware if you have an issue with down pillows. Friendly and helpful staff. Excellent BBQ by pool bar Thursday thru Sunday.

Leisure Self

4/10

Poor

31 Oct 2023

John

Staff were friendly, but hotel had major plumbing issues, such as spraying and leaking fittings and no hot water.

Business_and_leisure Friends

8/10

Excellent

02 Oct 2023

Nicole A Hem

Very convenient and comfortable

Leisure Partner

8/10

Excellent

25 Sep 2023

clifton

The Resort is well kept, the staff was friendly and helpful, the location is good.

Leisure Self

2/10

Poor

07 Aug 2023

Mattinique

Ladies checking in was very pleasant and did a great job

Leisure Self

6/10

Pleasant

07 Aug 2023

Delta

It was ok

6/10

Pleasant

29 Jul 2023

Georgianna

When i first arrive the air-condition was not work so we were moved to another room. We we're locked out twice. Also noones at the frontdesk after hours why is that?

6/10

Pleasant

19 Jul 2023

David

No toiletries, no hair dryer, lousy water pressure, TV kept putting advertisements on the screen every couple minutes. Restaurant coffee was lousy instant. Pretty sad operation.

Leisure Self

6/10

Pleasant

14 Jul 2023

Jean

No breakfast was served as mentioned in the reservation. When ask they told me there isn’t any breakfast. Also they have charged an extra $40.