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Sheraton Pilar Hotel Convention Center

Buenos Aires · Argentina

Panamericana Km 49 5 Gral M DeView location

7.8/10Very good208 Reviews
Cleanliness8.0/108.0
Service7.8/107.8
Comfort8.0/108.0
Condition7.2/107.2
Location9.2/109.2
Neighborhood8.4/108.4
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sheraton Pilar Hotel Convention Center

Located in La Lonja, the Sheraton Pilar Hotel and Convention Center offers convenient access to the convention center, Rush Pilar, and Las Palmas Shopping Center, all within a 5-minute walk. This luxury hotel is just 0. 9 miles from the IAE Business School and 1. 3 miles from Austral Park.

Pamper yourself with massages, body treatments, and facials, or enjoy the health club, outdoor and indoor pools. Additional amenities include Wi-Fi (surcharge), concierge services, and babysitting (surcharge). A shuttle service to nearby shops is also available (surcharge).

The 140 guestrooms feature minibars, Smart TVs, and 27-inch flat-screen televisions with cable programming. Stay connected with Wi-Fi (surcharge). Private bathrooms with showers offer complimentary toiletries and hair dryers. Conveniences include phones, laptop-compatible safes, and desks. Dine at one of the hotel's two restaurants or enjoy 24-hour room service.

Snacks are available at the coffee shop/cafe. Unwind with a drink at the bar/lounge or poolside bar. The hotel offers a business center, limo/town car service, dry cleaning/laundry services, a conference center, and a meeting room. Free self-parking is available onsite.

Read more about this hotelShow less

When you stay at Sheraton Pilar Hotel and Convention Center in La Lonja, you'll be connected to the convention center, just steps from Rush Pilar and 5 minutes by foot from Las Palmas Shopping Center.

This family-friendly hotel is 0.9 mi (1.4 km) from IAE Business School and 1.3 mi (2 km) from Austral Park. Make yourself at home in one of the 140 guestrooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in La Lonja?

This hotel has 10344 square feet (961 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 9:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Service animals not allowed Only dogs are allowed Maximum number of pets per room 1 Pets cannot be left unattended

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from October 11 to April 19.
    • Pool access available from 8:00 AM to 8:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
    • Parking height restrictions apply.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately ARS 45000 for adults and ARS 27000 for children
    • Pet fee: ARS 5000 per pet, per day plus ARS 5000 one-time cleaning fee
    • Rollaway bed fee: ARS 80000.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Rush Pilar 0.2 km / 0.2 mi
Las Palmas Shopping Center 0.4 km / 0.3 mi
Austral Park 1.1 km / 0.7 mi
IAE Business School 1.2 km / 0.8 mi
Austral University 1.6 km / 1 mi
Hospital Universitario Austral 2.4 km / 1.5 mi
Luis Saglietti Square 4.2 km / 2.6 mi
Castillo Pando Carabassa 4.3 km / 2.7 mi
Paseo Champagnat 4.8 km / 3 mi
Centro Cultural Pilar 5 km / 3.1 mi
San Martin Square 5.5 km / 3.4 mi
Martindale Country Club 10.2 km / 6.3 mi
Cabildo 11.2 km / 7 mi
Temaiken Biopark 12.5 km / 7.7 mi
Pilar Golf Club 12.7 km / 7.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 140
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry service
Show 45 more facilities & services
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Bellboy service
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Newspaper standExtra charge
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Café
  • Bar
  • Restaurant: 2
  • Poolside snack bar
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Children’s swimming area
  • Children playground
  • Kids’ clubExtra charge
  • TV lounge
  • Game roomExtra charge
  • Sauna
  • Steam bath
  • Hot tubExtra charge
  • SolariumExtra charge
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salon
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Table tennis
  • Fitness
  • Billiards
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN CLASSICTWIN • CLASSICTWN.AS-1

    Photos are not available for this room type.

    Sheraton Pilar Hotel Convention Center

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Sheraton Pilar Hotel Convention Center

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSIC • 1 Bedroom • 36 m²TWN.AS
    TWIN CLASSICPhoto unavailable5 photos

    Sheraton Pilar Hotel Convention Center

    TWIN CLASSIC

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Sheraton Pilar Hotel Convention Center

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC KING BEDDOUBLE • CLASSIC KING BED • 36 m²DBL.AS-KG

    Photos are not available for this room type.

    Sheraton Pilar Hotel Convention Center

    DOUBLE CLASSIC KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    CLASSIC KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-KG

    Room amenities

    • Slippers
    • Cable TV
    • Housekeeping
    • Soundproof room
    • Safe
    • Turndown service
    • Pay movies
    • Toiletries
    • Desk
    • Bathrobes
    • Minibar
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Centrally regulated air conditioning

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Sheraton Pilar Hotel Convention Center

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Sheraton Pilar Hotel Convention Center

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE GARDEN VIEWDOUBLE • DELUXE GARDEN VIEW • 1 Bedroom • 36 m²DBL.DX-GV
    DOUBLE DELUXE GARDEN VIEWPhoto unavailable6 photos

    Sheraton Pilar Hotel Convention Center

    DOUBLE DELUXE GARDEN VIEW

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-GV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BED • 42 m²DBL.EJ-KG
    DOUBLE EXECUTIVE KING BEDPhoto unavailable9 photos

    Sheraton Pilar Hotel Convention Center

    DOUBLE EXECUTIVE KING BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Room amenities

    • Safe
    • Centrally regulated air conditioning
    • Minibar
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Soundproof room
    • Housekeeping
    • Cable TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Pay movies
    • Turndown service

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Sheraton Pilar Hotel Convention Center

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Sheraton Pilar Hotel Convention Center

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Sheraton Pilar Hotel Convention Center

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ

    Photos are not available for this room type.

    Sheraton Pilar Hotel Convention Center

    SINGLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE GARDEN VIEWTWIN • DELUXE GARDEN VIEW • 1 Bedroom • 36 m²TWN.DX-GV
    TWIN DELUXE GARDEN VIEWPhoto unavailable6 photos

    Sheraton Pilar Hotel Convention Center

    TWIN DELUXE GARDEN VIEW

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-GV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Sheraton Pilar Hotel Convention Center

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Sheraton Pilar Hotel Convention Center

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Sheraton Pilar Hotel Convention Center

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sheraton Pilar Hotel Convention Center

7.8
Very good
208 Reviews
Cleanliness
8.0 /10
Service
7.8 /10
Comfort
8.0 /10
Condition
7.2 /10
Location
9.2 /10
Neighborhood
8.4 /10
Amenities
7.6 /10
75 reviews shown
10/10
Exceptional
04 Jun 2026
Ralph
it was good
4/10
Poor
26 May 2026
Sebastian
Sheraton is Sheraton, Horrible maintenance, even the personal had old uniforms. Cheap breakfast. The bathroom door didn't close
Partner
10/10
Exceptional
25 May 2026
MARTIN
Last time I was here was about 2 years ago. At the time it was definitely in need of renovations. This time I could see an improvement, but there's still some way to go. Very attentive staff, great breakfast, walking distance to many entertainment options
Friends
8/10
Excellent
18 Dec 2025
Alain
Bathrooms need new faucets,
on sink and shower. Hotel has leaking lobby roof.

Otherwise, everything else is neat.
Leisure Family_with_children
10/10
Exceptional
11 Nov 2025
Victor
The property is older but the staff was excellent.
Business_and_leisure Pet
10/10
Exceptional
01 Nov 2025
Jorge
The room already shows the 25 years of the hotel. It will welcome a more modern refresh like wireless alarm clock charger. The grouns were well kept and the personnel very attentive.
Leisure Family
10/10
Exceptional
11 Sep 2025
Lucas
It was awesome
10/10
Exceptional
01 Mar 2025
Edgar
Great service
Leisure Family
10/10
Exceptional
05 Dec 2023
MARIA
Great service especially the employees in the Lobby Bar
Leisure
4/10
Poor
13 Aug 2023
Juan
Old and smelly hotel
Business
10/10
Exceptional
28 Jul 2023
Flavio
Excellent hotel. albeit a bit retro.
Excellent attention and quality of food.
Leisure Family_with_children
6/10
Pleasant
06 Mar 2023
Diego
This property is in dire need of maintenance. Walls have water stains. Carpets are cracked and faded. The AC unit in our bedroom leaked so much water that the walls were dripping and they couldn't stop it.

Service was slow and we had to call several times before they responded.

It is a beautiful property (particularly the outside), but it needs better maintenance.
Leisure Family
10/10
Exceptional
27 Feb 2023
MARIA
Poor internet service
Leisure Friends
8/10
Excellent
10 Nov 2022
javier
Rooms need to be renewed. Corridors were lacking air conditioning in upper floors.. Bufete was very good. Pool, sauna, gym are great. Personnel were very attentive.
Business Self
6/10
Pleasant
09 Mar 2020
Loreto
Old, bad maitenance, missing light bulbs, broken floors, dirty windows
Bad smell
Leisure Partner
2/10
Poor
28 Oct 2019
Verified traveler
The property is very nice but it shows its age . The rooms are old , dark, and not updated. The bathroom handles are rusty. We had to keep caling for towels.
The worst part was that i dont live in argentina. My daughter who is 9 months pregnant came to visit amd she was made feel like a delinquent . Was approached by 3 people telling her to leave . My grandson who is 2 was very upset . We understand rules ams regulations but there is humanity .
Friends_and_family Partner
10/10
Exceptional
02 May 2018
Verified traveler

comfortable and accommodating

staff is excellent one staff member Fernando has extraordinary customer service abilities well done
8/10
Excellent
12 Mar 2018
Brenda

Great staff and beautiful grounds.

The staff at the hotel were fantastic. They went way out of the way to solve problems and help us. We particularily loved Rodreigo, with his fantastic command of English. The hotel is a little run down on the interior but had a fantastic pool area. Just like a garden, beautiful.
6/10
Pleasant
29 Apr 2016
Mike

Not as good as other Sheraton hotels.

It was a good stay in general terms. However, there were a couple of issues that lowered my rating.
1) We ordered drinks at the lobby bar. The place was not crowded and it surprised me the waiter took a good 10 minutes to have our order given to the bartender. She in fact gave the bartender our order when I inquired about it. She blamed him for the delay because he was on the phone. He was taking a phone order and it was her that took 10 min. to act.
2) The room was clean, comfortable and clean, but the A/C system was not working and needed to have their repair person come over to fix it which would disturb out privacy.
3) It was our anniversary and wanted a special dinner Saturday night. We called 3 times to reserve a table near the window, facing the beautiful gardens. At dinner time we were told the table was reserved by somebody else. We mentioned our 3 calls. The waiter said it was reserved by somebody important or the owner (?) of the hotel. We kept asking and then, the waiter graciously made a phone call and was authorized to allow us to use it. So....it was not really reserved for anybody specific, was it? He also remarked that the restaurant makes no promises in terms of reserving tables. Do they or do they not?
We were grateful however, I found the incident a bitter reminder of the inconsistency of rules and guidelines most places in Argentina live by
Partner
4/10
Poor
11 Apr 2016
Jose

Four stars???

It is an old Hotel. We paid $ 300 a day for 3 people, but:
1. They charge the Internet and it is very poor. 2. The Carpet in the room is old and dirty. 3. Furniture are old; 4. We had a leak in the bath 5. Staff is not bad. 6. Room is Big
8/10
Excellent
11 Mar 2014
fernando

Nice hotel 50 kms from Buenos Aires city.

I spent on night only. I was attending a wedding in Pilar city. It was a pleasant stay, I only had a sandwich at the lobby bar, service was courteous. Tried to read by the poolbar, but I had to leave due to loud music by a DJ in the afternoon.
8/10
Excellent
01 Jun 2013
Bob

Great location to avoid the city traffic

Had business on the NE outskirts of Buenos Aires. In previous trips while staying down town, i spend 2-3 hours per day in a car between the hotel and the company. This nice, well appointed hotel was 10 minutes away & made the trip more relaxing and more productive.
8/10
Excellent
01 Mar 2011
Maria

Nice facilities, unwelcoming lobby staff

Likes: the breakfast buffet, which i ended up not getting charged for at all, was really, really good. All 4 days, the room was cleaned while i was having breakfast. I was quite impressed with this. The rooms were a nice size.

The cleaning and restaurant staff were great. The lobby staff were quite unwelcoming. I don't know if it's b/c I was an American (though i speak Spanish) or a mother with two kids (i.e., not a high powered professional at a business convention) but they were quite dismissive of me. When I asked for them to check the status of a flight they told me the scheduled arrival time. A short while later I found out that the flight hadn't even left, it was 2 hours delayed. The staff just seemed to have little enthusiasm and made little effort to be helpful.

That said, I would return because the pool was nice, the kids liked it, and the breakfast buffet was very good.
Family
10/10
Exceptional
22 Dec 2010
Poom

Nice Resort Style Hotel OUTSIDE of Buenos Aires

This is a very large hotel complex for Latin America. It has lush grounds and a nice fitness center/spa. Note that Pilar is a nice suburb approx. 40 minutes outside of Buenos Aires.
8/10
Excellent
16 Oct 2010
Verified traveler

Sheraton Pilar.

Best place to stay around Pilar.
2/10
Poor
12 Apr 2026
Germán
Tuve una experiencia realmente pésima en el restaurante Las Vasijas, dentro del Sheraton Pilar Hotel & Convention Center, y sinceramente deja mucho que desear para un lugar que pretende cierto nivel.

Al momento del check-in nos entregaron un descuento para utilizar en el restaurante. Sin embargo, al momento de pagar, el personal ni siquiera se tomó el trabajo de preguntarlo o verificarlo, y procedieron a cobrarnos el total completo. Cuando les aviso que tenía el descuento para que lo apliquen y me reintegren la diferencia, la reacción fue incómoda, con gestos de molestia evidentes, como si el error fuera mío y no de ellos.

La situación empeoró cuando intervino quien parecía ser un supervisor, que con total liviandad me planteó que para aplicar el descuento tenía que volver a pagar toda la cuenta desde cero. Una respuesta absurda y poco profesional, ignorando completamente prácticas básicas como la emisión de notas de crédito o ajustes administrativos, algo que cualquier establecimiento mínimamente serio maneja sin inconvenientes.

Luego apareció otro supervisor, que intentó “arreglar” la situación tomándome los datos con la promesa de reintegrar la diferencia en el transcurso de la semana. Claramente fue una maniobra para salir del paso y cuidar la imagen en el momento, porque el reintegro jamás ocurrió.

Más allá del monto —que es irrelevante— lo que realmente molesta es la falta de responsabilidad, la desorganización [Mensaje completo en Google Maps].
8/10
Excellent
04 Jan 2026
Maximo
Die zimmern gehören renoviert
Leisure Self
6/10
Pleasant
05 Jul 2025
Florencia

sirve para una urgencia

no parece un sheraton está muy viejo los cuartos muebles y baños de época.
los muebles de la piscina de plástico
Friends_and_family Family
2/10
Poor
19 Apr 2025
DIEGO
El hotel esta en pesimo estado
10/10
Exceptional
08 Feb 2025
laura
Excelente todo
6/10
Pleasant
28 Jan 2025
Florencia
bien pero quedó antiguo el hotel y
los cuartos los colchones malos
Friends_and_family Family
10/10
Exceptional
06 Jul 2024
Mariela G.
Todo muy lindo! Muy recomendable para desconectar y bajar revoluciones
Leisure Friends
6/10
Pleasant
22 Jun 2024
edgardo
Muy buen entorno.
Mal mantenido
Leisure Partner
2/10
Poor
29 Apr 2024
Verified traveler

No recomendable, viejo y sucio

Habitación vieja, mala iluminación, baño mal mantenido, olor a moquete sucia.

Reclame varias veces que me dieran un enchufe para conectar un Cpap y no cumplieron

Partner
8/10
Excellent
29 Apr 2024
Berta
Todo bien
Leisure Partner
4/10
Poor
18 Dec 2023
Dora

Mala relación calidad precio

Las partes comunes del establecimiento están en buen estado pero las habitaciones están muy deterioradas
Sin cafetera, el servicio de toallas viejas que no conducen con un hotel 5 estrellas
Partner
6/10
Pleasant
13 Sep 2023
Verified traveler

Cinco estrellas sin veriedad de comidas

Tuve problemas en el chek in. Fui a 15 hs y me dijeron que el domingo es a las 18 hs. Al fin insistimos y nos dieron la habitacion a las 15 30 hs. No hay variedad de comidas si bien dicen que hay tres restaurants los domingos lunes martes y miercoles solo funciona el lobby.
Partner
8/10
Excellent
13 Aug 2023
Gerardo
La experiencias fue muy buena y la atención también. El único punto es que había que conectarse al wifi todos los días, cuando podía haber estado abierta toda la estadía o, también, abierta en general, ya que no había nada alrdedor que se pudiese aprovechar de eso. Además, el wifi era bastante lento.
Friends_and_family Friends
8/10
Excellent
25 May 2023
Pierre-Olivier
Hotel is great, with good ammunities.
Leisure Family
6/10
Pleasant
08 May 2023
María Julia
Me resultó muy venido a menos, alfombras, tapizados, pisos gastados y viejos, al igual que los baños
4/10
Poor
02 May 2023
David Hecto

Nos desilusionamos

En un hotel de esta categoría no puede suceder que la puerta del baño no cierre y que el frigobar no funcione. La grifería antigua, el piso del baño roto. Para ir del Spa a la habitación hay que ir envuelto en una toalla, no hay un ascensor de servicio? Subimos en malla mojada con gente vestida para un casamiento. Frente a tantos reclamos al salir, dialogamos con la gerencia para que otro no pasen por nuestra experiencia, en cualquier otro hotel del mundo, solo por sacarnos una sonrisa hubiesen tratado de reparar todos estos inconvenientes, nos vamos con una frase vacía: “ la próxima vez …”
Partner
6/10
Pleasant
16 Mar 2023
juan carlos
El exterior y muy mal mantenido las habitaciones
Leisure Partner
8/10
Excellent
13 Feb 2023
David

Regular, instalaciones viejas

El hotel está muy viejo, la habitación tenía acolchados desgastados, el colchón no era cómodo, el tv pequeño y muy viejo,
El baño me pareció clásico y es lo Unico que puedo destacar de la habitación, el aire acondicionado no funcionaba bien, no enfriaba lo suficiente y estaba en máxima potencia, el resto de instalaciones del hotel están bien, el que esté al aire libre lo hace agradable
Partner
2/10
Poor
17 Oct 2022
Emiliano
No lo recomiendo.
Leisure Partner
10/10
Exceptional
16 Jul 2022
Ezequiel
.
10/10
Exceptional
30 May 2022
Paula
Destaco el buen trato recibido por todo el personal.
10/10
Exceptional
08 Apr 2022
Horacio
Viejito pero bien mantenido
Business_and_leisure Partner
4/10
Poor
21 Feb 2022
Emanuel
El check in muy lento.
8/10
Excellent
07 Feb 2022
Emanuel
Mucha cola en el desayuno y muy lento el proceso de check in.
Leisure Family_with_children
10/10
Exceptional
15 Jan 2022
Alejandro
Muy lindo para ir en familia.
Leisure Family
8/10
Excellent
07 Jan 2022
Emanuel
No funcionaba muy bien el Aire acond.
Leisure Family_with_children
2/10
Poor
20 Dec 2021
Pablo
El hotel está muy viejo. Las habitaciones son malas. El aire acondicionado ruidoso. El baño viejo y con poca agua. La atención pésima. No parece un marriot bonvoy. Deje olvidada un saco y dos camisas tuve que llamar a la hora y quedaron en contestarme. Volví a llamar al otro día por la mañana ya que nunca me devolvieron la llamada. Me dijeron que el saco estaba. Luego confirmaron que también las camisas. Muy mala la atención y el servicio.
Friends_and_family Friends
8/10
Excellent
10 Oct 2021
Emanuel
Lindo hotel, piletas grandes y enorme jardín, a mejorar las habitaciones que dan al frente, son viejas y el colchón muy deteriorado, el resto muy bien
Leisure Family
10/10
Exceptional
30 Aug 2021
Marcos

muy mala experiencia con HOTELS.COM

La verdad que el hotel es hermoso, no tengo grandes quejas en líneas generales TODO muy bien.
El problema fue con el portal Hotels.com :1- nunca me avisaron que el hotel tenia posibilidades de pago con ciertos banco ( 3 cuotas sin interés) 2-tampoco que el check out 18 hs.... 3- ´pague sobreprecio sin desayuno ni exceso al spa ( como figura en la imagen adjunta) ´por ende no pode acceder al segundo y tuve que abonar , extras, por el resto 4- aun no recibi la factura de los 440 dolares que me cobro el portal. son un desastre. NUNCA MAS.
Friends_and_family Family
10/10
Exceptional
26 Apr 2021
Eduardo

Muy bueno

Pasamos un finde en familia en tres habitaciones, pileta, juegos y comida excelente. Volveremos😃😃😃😃
Friends_and_family Family
10/10
Exceptional
23 Feb 2021
virginia

excelente estadía

Pasamos un finde excelente, fuimos con una nena de 4 años y el equipo de diversión la atendió muy bien, estuvo muy entretenida . El resto del servicio muy bueno!!!!!
Friends_and_family Family
8/10
Excellent
01 Feb 2021
Daniel
....................................................
Leisure Partner
8/10
Excellent
26 Jan 2021
Alicia
Todo ok!!! Muy recomendable
Hermoso jardin
Lindo todo
Partner
6/10
Pleasant
20 Jan 2021
Facundo
Buena, pero muy caro por el servicio, la comida es mala, y las instalaciones les falta mantenimiento
Partner
10/10
Exceptional
18 Jan 2021
Verified traveler
Súper lindo agradable y mucho lugar al aire libre
Leisure Friends
8/10
Excellent
18 Jan 2021
Jesica
En lineas generales fue una buena experiencia. Dos críticas: Falta mayor variedad en los menúes de los restaurantes y Pool service y las habitaciones tienen demasiado olor a humedad, deberían ventilar más seguido.
Friends_and_family Friends
4/10
Poor
20 Dec 2020
Verified traveler
Cuando me dieron la habitación quisimos irnos, pero al reclamar nos pasaron a una habitación muy buena con los mejores servicios acordé a un Sheraton
Así q la atención fue buena xq nos resolvieron muy bien la situación y nos quedamos los días previstos
Partner
6/10
Pleasant
14 Dec 2020
Monica

Spa y servicio

Reservé por la página, no aclaraba que el spa no funcionaba. El gym había que sacar turno , fuimos y no había suspender de agua, tendrían que dar a la entrada del gym una botellita por lo menos. La comida carísima. Ensalada Caesar muy pobre, no es para cenar. Y cuando hacemos el check-out a las 12 como decía en la reserva, nos avisan q nos podíamos quedar hasta las 16 hs. Ese día hicimos todo apurado porque queríamos ir al gym y abrían recién a las 11:00. Un desastre, no vuelvo. Y pedimos 2 camas individuales y nos pusieron una matrimonial y un catre.
Friends_and_family Friends
2/10
Poor
27 Feb 2020
cristians silvio

La colonia ideal para niños pequeños

Atento el elevado valor que cuesta la noche, deberían avisar que el hotel se convierte en una colonia de vacaciones con niños por doquier. Las piletas llenas de flota flota, imposible usar el Jacuzzi. Si queres ir a relajar no es aconsejable.
Partner
8/10
Excellent
31 Dec 2019
Verified traveler
Es un hotel con un muy buen parque y piletas, puede mejorarse el mantenimiento , las alfombras con olor a humedad y ventanas de pasillo que filtran agua . El restaurante es muy bueno!
Family
4/10
Poor
10 Dec 2019
Lorena

No vale lo que cuesta

Las instalaciones están medio viejas, para lo que cobran.
Cobran internet cuando en general, al menos en el lobby del hotel siempre hay internet gratis, aqui no.
No dejan ni una botella de agua para el huespedi. Si quieres agua la compras.
No tienen secdor de pelo en la habitación
Family
8/10
Excellent
17 Nov 2019
Verified traveler
La entrada al establecimiento pareciera o le da un aspecto a desprolijo o le baja la calidad
Leisure Partner
4/10
Poor
15 Oct 2019
Juan pablo

Medio pelo

Muy sucias y viejas las habitaciones. Alfombras todas manchadas. El aire acondicionado no funciona bien. Las toallas ya están para el cambio. No hay ningun elemento de uso personal en las habitaciones.
Partner
10/10
Exceptional
01 Sep 2019
TAMARA

Muy buen hotel muy recomendable

Hotel muy recomendable muy buena atención y ubicación
Business
4/10
Poor
05 Aug 2019
Verified traveler
Los servicios como ser ir a la pileta climatizada y no darme la bata no l veo aconsejable en el sheraton de colonia está en la habitación y es mucho más cómodo que ir vestida de cvil
Leisure Partner
10/10
Exceptional
23 Jul 2019
Julio cesar
Excelente el Hotel como siempre, el lugar
Partner
8/10
Excellent
27 May 2019
Daniel Alejandro
Satisfactorio aunque la tarifa no incluia el desayuno y pensaba que si
Partner
10/10
Exceptional
26 Apr 2019
Max

Genialidades para ir con chicos !!!!

Increíblemente bien como siempre !!! Y en especial la gente de sherstoon para niños , Cristian es lo máximo !!!!!!
Family
4/10
Poor
10 Mar 2019
Verified traveler
Esta muy bien la pileta y el jardin.
La gente de recepcion un desastre..las habitaciones mal mantenidas.
Friends_and_family Family
8/10
Excellent
25 Feb 2019
Verified traveler
Me gustó la atención del personal.
No me gustó el mantenimiento del edificio.
Leisure Partner

Location & surroundings

Sheraton Pilar Hotel Convention Center
Panamericana Km 49 5 Gral M De, Pilar, Argentina

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Sheraton Pilar Hotel Convention Center

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