Chenal Motel

10/10

Exceptional

30 Apr 2026

Julio Cesar

My stay was excellent and staff very helpful

Self

6/10

Pleasant

17 Mar 2026

Blanca

It was ok

Friends_and_family Family

4/10

Poor

13 Mar 2026

Stacy

No kitchen

2/10

Poor

12 Mar 2026

Erwin

This place was disgusting and should be shut down. Seriously. Lights didn’t work. Electric outlets didn’t work. Beds hard. Room stunk so bad we slept in the car for the one night. Never ever again. This place is so disgusting!

2/10

Poor

21 Feb 2026

Leslie

Room was filthy. Did not stay ..how do i get my money back?

2/10

Poor

21 Feb 2026

Mark

The room was dirty. The bathtub hasn’t been washed out the toilet. I had to wash so I could use it. The tables they had in there were falling apart. Furniture was terrible. It was all falling apart.

2/10

Poor

15 Feb 2026

AARON

They didn’t even have my reservation. I paid extra for a kitchenette and a non smoking room but I did not receive a kitchenette and there was some random odor that could have been lingering smoke. There’s a gap under the door that could attribute to the odor but also let in plenty of cockroaches for me to kill. They did not vacuum the entrance carpet or clean the counter tops. The sink and shower were dirty with stands of hair left over. the linens were used with hair left over the pillows. The ventilation was not filtered and I could tell this because the return was hanging from the ceiling and the supply vent was half inch off the wall.

Self

8/10

Excellent

15 Feb 2026

Veronica

Es bueno

2/10

Poor

16 Jan 2026

Jesse

Horrible! Why do you have such a place on your list? It’s like a by the hour whoring rooms. Then they kept my drivers license for security deposit and I had to drive around without identification. Who does that?? Some loitering, noisy. I guess that’s what one gets for the price. And I had to keep it because there was no refunds! Yuck!!

Friends_and_family Family

6/10

Pleasant

19 Dec 2025

Kyle

It was okay

Self

10/10

Exceptional

16 Nov 2025

Yuvia

My check in was very pleasant. Thank you Miss Linda

4/10

Poor

08 Nov 2025

Alex

Just.
A typical run down city motel period

10/10

Exceptional

16 Aug 2025

Bradley

Great

Business

10/10

Exceptional

09 Jun 2025

Arilla

Quiet area no one was to loud so I was able to rest. Good water pressure for the shower.

Business_and_leisure Self

10/10

Exceptional

28 May 2025

Nina

It was alright just wish tha room wasn't small

Self

4/10

Poor

30 Mar 2025

RICK

Has no personality, very old looking, could use a table out side of the room 114...needs a redesign ..........

2/10

Poor

03 Mar 2025

Pamela

Don't stay here

No wifi in room . Only 2 to owels for 3 people. Lights didn't work. Shampoo and conditioner open and half full

Friends_and_family Family

2/10

Poor

17 Feb 2025

Verified traveler

Poor service

I paid for a room with a king size bed and received a room with 2 full size beds. Room smelled musty upon entry, light switch next to door did not work, I had to hunt around the room to find a light that would turn on. I was not informed that there would be a $20.00 deposit for a key card that did not work and had to be reloaded. Attitude of employee was poor. We will not be recommending this facility to our worst enemy.

Partner

8/10

Excellent

05 Feb 2025

Lula

Was fair price but not much amenities. Like complimentary breakfast, pool, fitness room, etc...

Leisure Friends

4/10

Poor

02 Feb 2025

Thea

No personal interaction as attendant refused to speak in person. The internet was very poor and limited. I was put in handicapped room that I did not request. The shower was broken at the handle and sprayed water everywhere. The parking lot was full of vehicles that were not booked in the rooms but people were walking away towards other areas.

Leisure Self

10/10

Exceptional

13 Dec 2024

Monte

Friendly. Cheap. Clean.

Business

2/10

Poor

09 Dec 2024

Verified traveler

Extremely rude staff most hotels check in after 3:00 check out at 11:00 this hotel check in after 4:00 check out is at 10:00 no wi-fi as they say cockroaches in the rooms very dirty

Friends_and_family Friends

2/10

Poor

09 Nov 2024

Crystal

My sister had to call the office three times just to have someone bring us new bed sheets. The reason because the sheets on her bed had stains on them. Then when they did bring them didn’t even hand them to me or my sister hand them to my son because he was scared of dogs. Then we take the sheets off to change them just to see that the bed is all stained too. On both of them had stains really bad. Won’t stay there again ever.

Family_with_children

10/10

Exceptional

07 Nov 2024

Kelley

Very clean and the night staff was amazing!!

4/10

Poor

06 Oct 2024

Athina irene

Room smells and for 100 bucks we got dirty towels stains on sheets roaches on the walls

Business Partner

2/10

Poor

30 Apr 2024

Verified traveler

Bad Place. Rude Staff

Rude and ill-mannered staff. Misleading customers. Providing rooms without light and then not giving refund. Don't even go for free.

Business

4/10

Poor

16 Apr 2024

Gabrielle

Mold in the AC unit, dresser drawer was broken, dingy, & very out dated.
My husband called earlier in the day to check in early & the lady told him since his name wasn’t on the reservation she couldn’t give him any information. So I called & was told a strange man recently called with the same last name and it was suspicious. I was also told check starts at 4pm & not any sooner.

Leisure Partner

2/10

Poor

07 Apr 2024

Angele

The rooms were disgusting. The comforters were full of cigarette burns the toilet did not flush. Unprofessional staff. Would not recommend to anyone. This place is not worth it. You will be highly disappointed.

Leisure

8/10

Excellent

06 Apr 2024

Daniel

It's a basic Motel, however clean and the staff was helpful.

Business_and_leisure Family_with_children

2/10

Poor

06 Apr 2024

Angele

Front desk individual was horrible. I made a second reservation and staff still made me check out at 10 am and return at 4 pm. I purposefully booked for a second day at this run down place in order not to have to do this. She or it was completely rude and condescending. I would not recommend this place to my worst enemy. Holes in blankets toilet barely works very noises place. Traffic at all times of night. Guests out and loud all times of night. Very disappointed in staff and fraudulent advertisement. Highly disappointed.

Friends_and_family Family

2/10

Poor

31 Mar 2024

Denise

He said it was horrible

6/10

Pleasant

28 Mar 2024

Ann

Trash all around the grounds. I was nice that there was a green area behind the facility to walk my dog. It is an older property. Room was dimly lit. Mattress could be replaced. However, it was a 2 star, so expectations were not high for the price.

Business_and_leisure Pet

2/10

Poor

19 Mar 2024

Bruce

Their was no hot water for 4 night's.
Their was N
nats in the room. Floor was grimy and dirty, The bed was at least 15 years old, gagging in the middle. No compilation for the lack of hot water.

Business_and_leisure Friends

4/10

Poor

18 Mar 2024

Tracey

Do not recommend

We registered for a king bed, ended up with a double. My husband is 6 foot 6. He needs a larger bed. Internet was in and out. Room faced the street and between the noise of cars and the awful bed we did not sleep. For the price you would think it would have been better. Do not recommend, will not stay again.

Business

10/10

Exceptional

17 Mar 2024

Rhonda

Best rest ever

It was nice and quite. Got a real good rest.

Partner

4/10

Poor

14 Mar 2024

Cathryn

Eww

Check in was easy. Got to the room and noticed there was what appeared to be feces on the wall. Check the bed sheets and one had blood on them. The other had mold stains. The pillows were nasty. The mattresses appeared to have been treated from past bed bugs. There is little blood spots all over them. The bathroom door did not shut. The guy working in the front desk was very apologetic, brought new sheets and clean the wall. Overall it's just the cleanliness issue. The baseboards and the corners haven't seen a rag in a while.

Friends_and_family Friends

2/10

Poor

02 Mar 2024

Denise

I checked the matress for bedbugs, because I knew it was only a 2 star motel.As I lifted the corner of the bedding I saw a 2 foot by 1 foot blood stain! I could not lift the bedding anymore, for fear of what I would see! Did I witness the results of an old murder scene? Also, there was an issue about the bathmat.They stole $10 from my deposit for a 'stain' on the bathmat that I had noticed upon our arrival, but chose to ignore. This is THE WORST motel/hotel I have ever encountered. Expedia should delete this motel from their choices for their clients.

Leisure Partner

2/10

Poor

26 Feb 2024

Nick

The overall state of the room was closer to a health code violation than it was a $100/night room. The bed was slumped, the box springs underneath were compressed, the shower had aluminum tape covering the overflow drain port, the curtains were as dirty as the floor (which was sticky and stained beyond telling what pattern it used to be), the desk chair was torn/stained/gunked enough that its only served purpose was propping under the door handle to make sure it couldn’t be turned (because the lock was iffy). The shower only got to be about tepid, not hot. The cover for the bed looked and felt like it used to be an old curtain. The WiFi didn’t work, and the tv channels were spotty at best.

I am a retired combat veteran. I’ve slept in my fair share of dumpy locations. This was absolutely not worth the cost that I had to pay. The ONLY redeeming quality was that I wasn’t sleeping on the ground out in the open.

Business_and_leisure Partner

2/10

Poor

19 Feb 2024

Rayola

I did not end up staying as when I arrived there was no one at the office or I would have demanded my money back. I was approached by several men while I waited for office attendant, wanting to know if I needed to buy drugs. I left the area as soon as this happened, and I would advise you to investigate this property and remove from you listing of options. The photos appear just lovely and in real life it is a dangerous area as well as filthy, Run down and not at all what an overnight motel should be. One room had the door open and they were selling used tires, tools and Gosh knows what else. I feel that I was mislead by the photos on your website and you have ripped me off for with an un refundable property. So as a customer I went down the road to Good Year AZ and stayed at Super 8 Wyndham property. I looked it over before committing. Nice and clean. I have no need for a fancy hotel but for goodness sake it should be clean and safe if you're taking my money. I will pursue my refund for the Chandler Inn, It is the least you can do. Again I say someone from your corporation should really put some eyes on the Chandler Inn

Family

2/10

Poor

19 Feb 2024

Travis

PLEASE; save your money + health! Do not come!

When I first checked in at 7:30pm, the lady working the front was nice and pleasant to me. However, at 10pm I believe the shift changed and another employee started patrolling the grounds. I was smoking by my car in the parking lot and she was extremely hostile, saying I couldn't hang out in the parking lot and needed to get back in my room.

Once she saw there was another person with me (online it says up to 4 guests, she became extremely cross with us and immediately kicked us out of the room. She wouldn't make eye-contact with us, or even give me her name OR look at me! However, she did stand in the open doorway smoking a cigarette right into our non-smoking room. She ended the experience by personally making fun of us, saying \"You're like what, 30? Learn how to f-word read the contract\". Extremely vulgar language, and attitude.

I would never stay here again, even if the rest of the world was on fire.

Friends_and_family Friends

4/10

Poor

17 Feb 2024

REBECCA

I didn't like this hotel for the following reason:

1. The lobby has been locked day & night. I had to stand outside the office and waited in line to check-in, it was so cold and dark; I was only lucky that it didn't rain at the time.

2. On this cold night, the two-queen-bed room I checked-in only had twin sized blankets, with no comforter to cover me. Also, there were only one set of towels.

3. This hotel used to provide continental breakfast, but now, by the excuse of Pandemic, it stopped providing, not even water for drink! On the other hand, its charge for staying is a lot much higher than it's worth.

*** However, its staff worked by the registration desk was an excellent employee -- he patiently listened to my complaints, apologized for the hotel conditions and showed his understanding, and then he came to my room twice to both fix the lamp and bring over a lager-size blanket I had requested. I'd like to say, he should be rewarded and promoted for his great job performance! He was the only reason of the positive score I’d like to rate this hotel!

Leisure Self

2/10

Poor

10 Feb 2024

Kerry

Filthy

This place is disgusting only stayed about 10 mins Blood on the sheets & pillows The sheets obviously had not been changed in quite some time & the room smelled horrible Thankfully I was able to get a refund I would never recommend this Motel Needs to be condemned

Friends_and_family Family

2/10

Poor

02 Feb 2024

A. Nick

If this place is 4/10 then sleeping in your car is 5/10. They only allow lapdogs so don't think they're actually pet friendly. In fact, they're not even friendly.

6/10

Pleasant

02 Feb 2024

Alan

Water was lukewarm and wanted to take a hot bath.

Leisure Self

4/10

Poor

19 Jan 2024

Ranee

Disappointed the WiFi was not working and was told my the front desk a courtesy would be credited to my credit card upon checkout and didn’t receive credit of any kind.

Leisure Partner

2/10

Poor

15 Jan 2024

Errick

I was in the area for work. Left for work at 4am, returned on my 9am break to get my things and check out. There was nobody at the front desk only a sign saying be back in a minute. After waiting 5 minutes I had to leave so I wouldn't be late. I can back after work around 3pm only to be told I can not get my $60 deposit because I did not get it before check out time of 11. I will be taking this matter further.

Business

4/10

Poor

10 Jan 2024

Daniel

Decent for the price, but don't expect anything beyond what you pay for. It'll do if it's just a bed you're looking for. Microwave and fridge were the bonus!

Self

4/10

Poor

01 Nov 2023

Alan

Won't go there again

Leisure Friends

4/10

Poor

26 Oct 2023

Wes

There were cockroaches all over the room

Business_and_leisure Self

6/10

Pleasant

22 Oct 2023

fernando

The property was clean. I stayed in room 115 it was good but the sink didn’t work and one of the lights also didn’t work. But the staff was great. And they were nice and professional. You get what you pay for. It was the cheapest room
In the area. You can walk to the 7-11 and the sol tacos mexicAn restaurant which had great food. This in. Is a place an average place to stay at but overall it was good

2/10

Poor

21 Oct 2023

SANDRA

It was very dirty and it smelled bad, they also kept some of my deposit for a pillow been dirty.

Leisure Self

10/10

Exceptional

21 Sep 2023

Joanna

This place is a dump. Has bed bugs when bringing it to the office person i was kicked out and blamed for bringing the bed bugs. On top of that refused to give a refund. Call city health department due to unsanitary. Broken sink and was told i was costing them money.

Business Friends

2/10

Poor

16 Sep 2023

Stan

The carpet, walls & ceilings were nasty. The furniture was falling apart. 1901 air conditioner. The arms on the ONE chair in the room were so nasty i covered them and then threw away the coverings! Only reason stayed was nonrefundable $$

Partner

2/10

Poor

11 Jul 2023

Tina

This experience was so horrendous that we left after 1 hour!!! I waited for over 10 minutes for the staff to come to the front office, then she had me walk to the room to see if I liked it, and it had bunk beds, so we had to walk back to the office where I waited for her to assign a different room. Once we opened that door, it smelled like a motel room from the 1950’s in Vegas. Old cigarette smoke permeated every wall and surface. We went to stay there because our AC went out. It was insanely hot in that room, and after 1.5 hrs, our arms & legs were still sweating. We left & paid for a different room so we could get wm

Leisure Family

2/10

Poor

12 Jun 2023

Armando

Rude staff

Leisure Self

2/10

Poor

13 May 2023

Marcus

Room was full of roaches was filthy bedbugs

Leisure Partner

2/10

Poor

27 Apr 2023

Selena

Completely ran down especially for the price of charges. Chair held together with tape. Towel bars help up by electrical tape. Bugs. Not a enjoyable stay at all.

Self

2/10

Poor

25 Mar 2023

Rose

Not nice at all

Business Family

2/10

Poor

19 Mar 2023

Jaylin

way to expensive for there to be no lights in the room, roaches, a pungent air conditioner & a carpet that was so saturated in dirt & grime we could not walk on it without shoes. not only the carpet, but everything in that room from the doors, bed sheets & shower was disgusting. also, very unsafe area, the police were called twice in our 2 day stay :)

Business Friends

2/10

Poor

18 Mar 2023

Dana

Disgusting

I did not end up staying the mattress was covered in Bed bug remnants blood stains broken door handle broken bathroom door knob No refrigerator as advertised cords were laying everywhere and taped across the room. I had to leave and find another hotel in the middle of the night

Friends_and_family Family

2/10

Poor

15 Mar 2023

citlalic

Rude staff! Dirty and filthy room!

Business_and_leisure Partner

10/10

Exceptional

15 Mar 2023

Damien

The only thing I didn't like was having to leave. Definitely coming back.

8/10

Excellent

14 Mar 2023

Jose

Ok for price

Friends_and_family Family

4/10

Poor

11 Mar 2023

Elivia

It was very dirty. Our toilet didn’t work and things were leaking!

Leisure Family

4/10

Poor

11 Mar 2023

Sally

Huge Disappointment!!

Before we even arrived, we got a message from the Chandler Inn through the hotels.com website that our reservation had been cancelled. The reason given was that the card name used did not match the hotels.com account. The account is under my husbands name and I used my card. We have the same last name and the email address has my first name. We booked this stay mid-Dec 2022 and to decide to cancel our room the day we were arriving on March 7th - unacceptable!! We drove over and they had plenty of rooms, so we rebooked as we needed somewhere to stay after a very long day. The room was really worn and was quite a disappointment. We use hotels.com often and this was out worst experience even. And to top it off - we didn't even get credit for the stay.

Business

4/10

Poor

03 Mar 2023

Verified traveler

Nope. Not again.

No lobby. Not friendly.

Lousy channel selection.

Uncomfortable
furniture.

Self

2/10

Poor

01 Mar 2023

Tanya

Roach infested sleeze bag motel

The room was completely destroyed and nothing was clean the dresser wasn't even a whole dresser the only thing in the room that was actually considered complete safe furniture would be the table. It was also infested with cockroaches and I manifested I mean infested they were cockroaches climbing across the walls at 2:00 in the afternoon they refused to refund my money they refuse to give me another room and they refused to do anything about roaches and if you are not there at 10:00 a.m. precisely or before you will not be getting your deposit back at all

Friends_and_family Family

2/10

Poor

27 Feb 2023

Anthony

Roach motel, don’t clean the floor, no internet, tv barely has channels, broken furniture. The worst place imaginable. They should charge $20/night

Leisure Family

2/10

Poor

26 Feb 2023

Paola

Disgusting

It was the most horrible experience ever specially with my little ones I’ve never stayed in a place so disgusting, the room smelled really bad it was unbearable, the carpet had throw us stains, dead roaches, and dirty, this should not not even be an option on this app I am very dissatisfied

Friends_and_family Family

2/10

Poor

24 Feb 2023

Alice

We did not stay because the door to room was dented in several places, it smelled like cigarette smoke, the carpet was filthy and the sheets looked dirty. Once we saw the room we checked out immediately and went to another hotel.

Leisure Partner

10/10

Exceptional

17 Feb 2023

Chris

The location is convenient, there are places to eat in walking distance. The women that checked me in was so nice and friendly, really a great welcome.

Leisure Self

10/10

Exceptional

13 Feb 2023

Gary

Clear traffic

Leisure Family

4/10

Poor

13 Feb 2023

kimberly

Crummy place that insists you're out by 10

My son and I knew we we arriving 1:30 am. I called the small motel twice with no answer. When we arrived no one was at the window. There was no bell, just a phone number no one answered. After 20 minutes someone came out of a room with an attitude and let us in. This place is a real dump. It's so funny because they said the check out is at 10:00 (instead of normal United States check out being 11:00) They called us at 9:50 to make sure we were going to be out by 10:00 or it was a $35 late fee. We booked this hotel sight unseen for the superbowl at $300.00. So I really feel awful about this place, service, price and being pushed out when we would have liked to sleep another hour. The room is very old, cigarette burns in the bed spread, missing light bulbs and shades, banged up furniture but it DID appear clean. There is a tiny fridge and microwave which is nice to have.

Friends_and_family Family

2/10

Poor

06 Feb 2023

Rebecca

Not my first choice!

No hot water! The office said you should have called so we could fix it. Why is the hot water turned off?!? Clumps of hair in the corners in the bathroom. Hairs on the pillowcases, cigarette burn marks on the sheets. The property was clean. The office staff was cordial.

2/10

Poor

06 Feb 2023

Anyhony

Vile Heartless Management

Heartless, unsympathetic, unwilling to accommodate reasonable request as disabeled committing ADA violations. Not, willing to compromise with all things considered, denied services based on class discrimination and disability as I was told to do one thing, then told to do another. I can't drive and was forced to spend an extra $50 on rideshare above the $111.00 charge for a room they refused to allow me in. Unreasonable requests that only led me down a road of being denied no matter what I did. They wouldn't take a copy of my ID because it did not meet their standards not the laws standards. Then the one copy they wanted that they would have approved they said, stated on it \"not for ID purposes\" which makes absolutely no sense and was hypocritical. Backing up exactly what I'm saying here when I showed them a perfectly good license ID that was very clear printed on a photocopy which they kept calling a photograph like I had taken a picture of it when I went down to FedEx computer and printed out my ID as requested but they called it a photograph not a photocopy. This all happened despite me being able to see a perfectly good printer feet away in the office where they refused to print my ID to their satisfaction sitting right there instead they put me through every hoop, every ring of fire unimaginable with despicable expectation as someone on disability and could not walk. They out right discriminated against me due to my class.

Self

4/10

Poor

29 Jan 2023

Martha

cheap but no hot water, no coffee maker, electric plugs old seem unsafe

Leisure

2/10

Poor

24 Jan 2023

Charles

The heater didn't heat.. the faucet in the bathroom barely worked with no hot water.. no coffee or ice..

Business_and_leisure

4/10

Poor

21 Jan 2023

Mary

Bad choice for the price.

Leisure Partner

4/10

Poor

17 Jan 2023

Kelsey

Very sketchy area not a good room roof collapsing blood on comforter no hot water one day would not recommend this for anyone

Business Family

2/10

Poor

09 Jan 2023

Michael

could not stay in room.. bugs crawling allover.. a stench so bad it smelled like vomit.. the beds had cigarette burns in the mattress and pillows as well as the bed cover..
ee could not stay and no one was in the office.. nect day i complained and said i wanted a refund.. but they wouldn't discuss it and argued.. i said the online photos no way represents what we saw with iur eyes.. she said they are nit responsible for the website.. i am demanding a full refund and this facility should be removed from your site.. it is the most repulsive experience i have ever had booking through you for over 25 years and the absolute worst facility i have ever experienced in the world..

Business_and_leisure Family

2/10

Poor

08 Jan 2023

daryl

The place was dirty and not well lit
There was loud music till 1am
The dresser had no drawer fronts the walls had dirt and a brown liquid stains on the walls

Leisure Self

2/10

Poor

22 Dec 2022

John

Their check in instructions are trouble and they have no consideration for any special circumstances. They staff are rude and condescending.

Self

2/10

Poor

19 Dec 2022

james

Hotel required a $60.00 deposit that was NOT DISCLOSED at room reservation, on an already paid for room. Very dishonest business practices. REMOVE this hotel from your website!

Business Self

8/10

Excellent

01 Dec 2022

Jane

Was adequate.

Leisure Self

2/10

Poor

21 Nov 2022

Anna

There was nothing unique about this property. The photos displayed was nothing like the property. The sheet on the mattress didn't fit, there was a dirty sock on the floor when I checked in (the sock was not ours) and the towels didn't smell or look clean. The TV didn't work, I had the office help come to the room 4 times to try to fix (she was very nice about it). When we checked out, they wouldn't give me a receipt until they inspected the room! We had to have all our stuff out of the room, and then she did a walk thru. The receipt was given to me only after the room was inspected. They received a deposit, so I am not sure why the inspection was necessary.
The room was very disappointing.

Leisure Family

2/10

Poor

11 Nov 2022

Mike

Rooms were filthy and bedding was stained from who knows what the location was good but the snell of urine was a definite issue only one light worked in the room and it had to be unplugging to turn it off...the shower light didn't work so that was a bit challenging...And the staff should be fired on the spot for there lack of and people skills the place draws in the undesirable cause the staff is undesirable

Business_and_leisure Family

2/10

Poor

06 Nov 2022

Ryan

I found a bug in my bed. I’m not sleeping in the bathtub. Literally. I came to get away from my home and now I can’t even sleep comfortably. Will be talking to management in the morning.

Business_and_leisure Self

2/10

Poor

08 Oct 2022

Brian

No one should stay here

We were suspicious when there was a total of 3 cars in the lot and a sign that the lobby was closed and a night window with bullet proof glass was the only means of communication. Turned on the light and it didn't work because none of the fixtures had light bulbs. We paid for a second room and left the property, so beware.

6/10

Pleasant

26 Sep 2022

vicente

No champú el piso del baño peligroso con lo mojado y un poco sucio

Leisure Family

2/10

Poor

13 Sep 2022

Linda

Waiting for a refund, did not.stay,this place is a

Dump .did not stay waiting on a refund. Groose.

Partner

10/10

Exceptional

27 Jul 2022

David

The room was very nice size but tv channels you don’t get very many and the ones you get was not worth watching tv.

Friends_and_family Family

4/10

Poor

27 Jun 2022

JULIE

The staff was very nice at this property, and allowed us to check in early, as we were going to a wedding the same day. However, the toilet was flushing slowly, and seemed clogged. We told the staff, and they said they would take care of it. When we came back, the toilet was still flushing slowly and backing up. I knew it was some sort of sewer line issue. They offered us a different room, or plungers. We took the plungers as we wanted a king bed. I knew nothing was going to get better. By the morning the toilet was a mess, and no amount of plunging was going to take care of it. There was definitely something wrong with the sewer line. I'm not a \"five star\" hotel person, and I can deal with a lot of things, but the toilet is a deal breaker for me. (This happened to us at another hotel last summer) We went ahead and checked out and went to a different hotel for the remainder of our stay. But the staff was very nice.

Leisure Partner

2/10

Poor

26 May 2022

Sandra

My daughter never ended up staying. Part of problem Expedia part motel. I specifically asked for non smoking and two beds. I believe my first confirmation was a smoking room. I reconfirmed a non smoking due to allergies. When my daughter called when she came to town she was told she had a smoking room. They said they changed it to non smoking but after previous confusion she didn't know what she would get and cancelled. I still was billed almost $200 which I am disputing.

Business_and_leisure Family

8/10

Excellent

23 May 2022

mike

Overall it was OK. Would stay there again.

Leisure Self

8/10

Excellent

17 Apr 2022

Monte

Cheap, friendly, clean.

Friends_and_family Friends

2/10

Poor

04 Apr 2022

Verified traveler

HORRIBLE

Hotels.com should be ashamed of having this filthy, unsanitary place on their site. Roaces as you open the door scattering throughout the room, missing draws on the dresser. Chair and bed broken. Sheets filthy! floor and carpet filthy! it was a quick business trip needed a place for 5 hours and I couldnt do it! left and went else where. When I told the front desk lady she said ooo well sorry.

Business

2/10

Poor

29 Mar 2022

Steve

I liked nothing about the property. And no chance for a refund as the booking was non-refundable. Price was double what it should have been.

Leisure Self

2/10

Poor

28 Mar 2022

Shawna

DO NOT STAY HERE - tear it down!

This place needs to be torn down! There were roaches at the door. A homeless person was being screamed at by the manager at night that she was \"going to call the cops\".. the place is in total disarray - and for over $200.00 and night! In fact, I didn't even stay - the thought of what might be under the sheets made my skin crawl! It looks like a place that rents by the hour.

Self

2/10

Poor

27 Mar 2022

Diane

The pictures shown on Expedia website is false. We were stuck in a small room with a double bed. The sheets and bedspread had cigarette burns in them. The lamp was broke and no lamp shade. The room stunk
We almost slept in our car

We arrived at 1 in the morning and the night clerk was not friendly at all

I will never ever recommend this place to anyone

Leisure Family

2/10

Poor

22 Mar 2022

doug

Place is a dump, and that's putting it nicely.