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Appletree Inn

Richfield - UT · United States

145 South Main StreetView location

4.4/10Review score307 Reviews
Cleanliness4.6/104.6
Service5.6/105.6
Comfort5.0/105.0
Condition4.0/104.0
Neighborhood7.2/107.2
Amenities3.4/103.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Appletree Inn

With a stay at Appletree Inn in Richfield, you'll be a 1-minute walk from Fishlake National Forest and 9 minutes by foot from Sevier County Fairgrounds. This motel is 0.8 mi (1.3 km) from Snow College Richfield Campus and 1.2 mi (1.9 km) from Sevier Valley Hospital.

Make use of convenient amenities such as complimentary wireless Internet access, a picnic area, and barbecue grills. Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Make yourself at home in one of the 60 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and ceiling fans, and housekeeping is provided on request.

Read more about this hotelShow less

With a stay at Appletree Inn in Richfield, you'll be a 5-minute walk from Richfield Library and 9 minutes by foot from Sevier County Fairgrounds. This motel is 0.4 mi (0.7 km) from Richfield City Park and 0.8 mi (1.3 km) from Snow College Richfield Campus.

Make yourself at home in one of the 60 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include ceiling fans and irons/ironing boards, and housekeeping is provided daily.

Featured amenities include express check-out, coffee/tea in a common area, and a water dispenser. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 15

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators No alcohol served onsite No alcohol allowed onsite Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 7 Pet max weight (per pet) in lb is 15 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash Breakage deposit: USD 20 per stay
    • Administrative fee: USD 5.00 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Only registered guests are allowed in the guestrooms.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Alcohol is not served or permitted at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
  • Minimal age
    15
  • Optional fees
    • Pet deposit: USD 26 per night
    • Pet fee: USD 25 per pet, per night
    • Service animals are exempt from fees
    • Service fee: USD 5.00 per stay
    • Credit card charges are subject to a surcharge of USD 1.50

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Richfield Library 0.4 km / 0.3 mi
Sevier County Fairgrounds 0.7 km / 0.5 mi
Richfield City Park 1.1 km / 0.7 mi
Snow College Richfield Campus 1.3 km / 0.8 mi
Fishlake National Forest 1.8 km / 1.1 mi
Intermountain Sevier Valley Hospital 1.9 km / 1.2 mi
Sevier Valley Center 2.1 km / 1.3 mi
Freedom Park 2.2 km / 1.3 mi
Rotary Park 2.2 km / 1.4 mi
Cove View Golf Course 4.2 km / 2.6 mi
Elsinore Town Library 13.1 km / 8.2 mi
Bull Claim Hill 14.6 km / 9.1 mi
Mystic Hot Springs 16.4 km / 10.2 mi
Red Hill Hot Springs 17.7 km / 11 mi
Blackhawk Arena 31.3 km / 19.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • motel
  • Wi-fi
  • Multilingual staff
  • Hotel safe
  • Luggage room
  • Grill/BBQ
  • Picnic
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Appletree Inn

4.4
Review score
307 Reviews
Cleanliness
4.6 /10
Service
5.6 /10
Comfort
5.0 /10
Condition
4.0 /10
Neighborhood
7.2 /10
Amenities
3.4 /10
100 reviews shown
4/10
Poor
14 May 2026
Ross and Kathy
It was in terrible condition.The bottom of my feet were black from going barefoot inside our room. The towel bar in the bathroom fell off the wall when I removed a towel. The TV box was bad. The staff originally said we didn't have a reservation but then found it. A window was cracked and held together with tape. We asked for maid service which was done. The bed was left without the bedspread. The staff was very helpful with all of the issues.
Partner
2/10
Poor
07 May 2026
Jessica
This should be taken off of hotels.com. Don't stay here. It's horrible. We read the reviews and risked it...its not worth the price of admission. Stay away.
Friends_and_family Family
2/10
Poor
02 Apr 2026
KYRAN
The room was absolutely disgusting. The grossest room I have ever entered. Toilet didn't work. Bathtub was filthy. Hair everywhere. Bed Spread tattered. Chairs disheveled.
2/10
Poor
29 Mar 2026
Toney
We didn't even stay. Burned the money we spent. They charged us twice. Couldn't get nobody at the front desk when we wanted to check in. When we did they were not a comfortable staff. Will never ever recommend!! The environment was not a comfortable place! My wife and daughter wouldn't even think about staying there!!
Friends_and_family Family
2/10
Poor
17 Jan 2026
Amanda
Absolutely filthy, beat up, and disgusting. I didn’t feel safe sleeping there, and I had low expectations going in.
Business Family
4/10
Poor
11 Jan 2026
Bruce
Bad room, bed and door locks.
Leisure Family
2/10
Poor
11 Jan 2026
Frank
Nobody was at the front desk to check me in to my room. Had a sign said they were short staffed so wouldn’t be able to check in guest until following morning. Never got my room, never stayed. No service at all.
Leisure Family
4/10
Poor
03 Jan 2026
Shannon
We only stayed there as everything else was booked out. It was ghettttoooo but at least there was an old school chain lock on the door and the police were making their presence known in the parking lot. Richfield isn’t bad, but there are tweakers so make sure you lock your vehicle! It was definitely a stay we won’t forget but not fit great reasons
Leisure Family
2/10
Poor
09 Oct 2025
Peerzada
i have been staying in hotels and motel while travelling for 7 years. And this was the worst experience. Nobody when i went to check in. there was numbers on the door to call but no one recieves. Half an hour later someone comes but sends us to a room where there is already people. i unlocked the door and walked in to someone in the room naked. Horrible! then we get assigned to another room which has dirty bedsheets and cigarette burns on the pillow. The room pictures doesnt match and i wont go to details to the amenities lol.
yes i have stayed in cheap places to just sleep for the night and go to hiking. but you cant stay here
Leisure Family
2/10
Poor
14 Sep 2025
Chris
Gross
2/10
Poor
05 Aug 2025
Jim
Dirty and full of tweezers
6/10
Pleasant
30 Jul 2025
Neila

No Apple Tree Inn for us again.

At Apple Tree there were no food options that I saw.
The beds were comfortable, but the sheets kept coming off.
The flooring is warped and noisy when walking on it. The TV volume was so low at 100% making it extremely hard to hear. I did not take pictures but the building need much work outside as well as inside.
When we first arrived there was a 30 minute wait for someone to check us in. There were numbers to call, but NO answer to any of the numbers. When the woman did come out she was surprised that there was someone waiting to check in. This is not clean outside. I lived in Richfield for 26 years, the Apple Tree had a great reputation that is why I chose it, I am very sorry that I did.
Friends_and_family Friends
10/10
Exceptional
02 Jul 2025
Melanie

Clean, quiet, great rice.

Located in the middle of Richfield Utah The Apple Tree Inn is ideally placed for a comfortable and quiet night sleep in close proximity to a grocery store a convenience store and several other local businesses. With very reasonably priced rooms with air conditioning and Wi-Fi and television this is an excellent choice for anyone traveling through town or planning to stay in the area and see the sights for a while. The rooms were clean simply furnished and the bedding was also clean there were no bugs in the room nor were their bed bugs. The staff are exceptionally friendly professional and willing to help.
Self
4/10
Poor
25 May 2025
Bradley
Closed when we arrived approx 8:00pm. I phoned a list of numbers left on the door for contact. No answers. Finally another lady waiting too said someone is coming. Room was poorly kept and in bad shape, linens and pillows had a foul odor. No towels, only hand towels for showering.
Leisure Family
2/10
Poor
11 Apr 2025
Kelly
I am not one to write a bad review but in this case it is needed to keep others safe. As I was checking in a man came close to the counter (whom I didn’t know-employee or not) but agent then gave me the info to my room. Unfortunately she voiced my room number as well as how to enter my room with a code.
When I got to the room the door had 2 handles when only 1 was the one to get in and out while the other is just for looks. The one to get in had the code and knowing someone had that same code concerned me. When I got into the room it was clean but very outdated. Lights were not bright, tv very small, and beds did not look like the pictures. On the door with the 2 handles one was dummy lock just to pull open or closed and the other was the way to get in and out.
As I was examining the door to see if I could do another side lock. No there was no slide lock or flip lock on the door. This concerned me because the only way to close the door was to push it closed and hope no one knew the code to get in. They need to work on the guest safety. Sorry this hotel reminded me of a crack hotel.
Business_and_leisure Family_with_children
2/10
Poor
11 Nov 2024
Dustin
No one there to check us in. No confirmation email telling us how to check in. No lighting in parking lot. People sitting out front of rooms in lawn chairs smoking and drinking at 1am.

Looked like a place to rent by the hour, not by the night.

Hovel.
Business Self
2/10
Poor
01 Nov 2024
ELSA
Front desk was closed, phone out of service. I knocked in one of the rooms to ask one of the guests where to get a key.
Room was not clean, blankets had holes, towels were dirty, we couldn’t find another place to rest.
Leisure Family
2/10
Poor
06 Oct 2024
Rowdy
Most hotel rooms have permanent residents. People work on there cars in the parking lot all night. No locks on the doors. If they know the door code they can get in. Cats and dogs everywhere inside hotel rooms. Smelt very old. No covers on pillows stains on everything else. Blinds are from the 80s and are black. Planned on staying two nights and could left after first night. Not safe for kids. Can’t get a refund either.. find somewhere else for sure..
Leisure Family_with_children
2/10
Poor
26 Sep 2024
Jeremy
Check in was about 40 minutes. Door code didn’t work. Room had that old musty/cigarette smell. One towel Beds are older than my grandma. Ceiling fan was about to fall off. Air conditioner didn’t work. Toilet ran all night from leaking. Needless to say this place Was not good in any way.
Leisure Family
2/10
Poor
22 Sep 2024
Verified traveler

Tweaker heaven

Pulled in the parking lot and the amount of druggies hanging around I didn’t even bring my kids in we left. If your looking for free entertainment and people watching it’s the place to be
Business Family
4/10
Poor
21 Sep 2024
Todd
There was no staff at the front desk when I arrived. I could every conversation from the next room through the door. The floors were dirty. The beds were hard as a rock. The TV was small like a computer monitor and I had to play with it for 15 minutes to get any programs. Continental breakfast - hardly anything worth eating unless you like sugar food.
Leisure Self
2/10
Poor
04 Sep 2024
Mark
This place was awful. There was animal feces or dead food ground into the carpet (couldn't tell which but didn't want to get too close), spiders and insects everywhere (not just one or two, there were dozens), holes in the blinds and window coverings, holes in the walls, no fridge or microwave, and my child for stabbed by a fish hook that was stuck in the blanket. By far the worst hotel I've ever stayed in. I'm glad I was only there for one night.
Leisure Family_with_children
2/10
Poor
31 Aug 2024
Ethan
Bad in every aspect
Leisure Family
2/10
Poor
31 Aug 2024
Michael
The room was filthy. It had a bad smell. The floor was sticky to our shoes the water ran in the shower tub non stop. There were so many flies we felt like we were there meal. We only stayed 1 hour and left. The was whole new meaning to flea bag motel. The worst place I have ever stayed. I would have never used the tub/shower stained black. Would never recommend
Family
2/10
Poor
26 Jul 2024
Jon

No one was at the front desk. It was closed.

No one at the front desk when I arrived. Refund me asap!
6/10
Pleasant
17 Jul 2024
Craig
The facility is in need of basic upgrades & repairs. It was clean & all we needed, but it is an old establishment and needs upgrades.
Leisure Friends
2/10
Poor
14 Jul 2024
Linda
Run down and falling apart, dirty
Business Family
8/10
Excellent
30 Jun 2024
Randall
Considering this place was almost 1/3 the price of everywhere else we saw available at the last minute, we kind of expected worse. But we just needed a place to crash due to horrible construction delays preventing us from reaching out destination before night-blindbess set in, and it ended up being totally fine. Nice digital keypad locks, and it worked out great for us that we had a king bed plus a full bed in a separate attached bedroom, both with ceiling fans. The mattresses weren't very comfy but I don't really sleep well except on my memory foam at home anyway. And although the bathroom was a little worn down, it was very clean. We did check for bed bugs and other pests but found nothing. The furnishings and bedding were definitely bare bones, but we had brought some pillows and blankets anyway. There was a mini fridge, microwave and TV, which we didn't end up using, and the Wifi and AC worked (and even provided some appreciated white noise from the busy street nearby). We managed to clock a full 8 hrs of rest before hitting the road again. Tina who checked us in at midnight (sorry, Tina!) was VERY nice and I didn't think all of the bad reviews we saw were really accounting for the great price so we wanted to make sure and post our experience.
Leisure Family_with_children
2/10
Poor
28 Jun 2024
John
We drove into the parking lot of the property and there were a few people outside that made my wife uneasy. One looked like he had a collection of belongings near him as he was using an electric grinder to cut metal. We drove away and we were unable to get a refund.

They said that only two rooms were available, but most of the parking lot was empty, with the exception of the visitors we saw tinkering away out front.
Leisure Family_with_children
2/10
Poor
22 Jun 2024
Jeff
It was very dirty and run down. One of the beds had dirt on the sheets. No ice machine and the hotel houses for government assistance. There was a random pitbull in the parking lot that approached us right away as we got out of our vehicle. Soon we realized that this dog was very old, but still, uncomfortable with the fact that it tried to make its way into our unit. Literally, the earliest checkout of our lives! Toilet backed up the whole time, no garbage can in the place and our feet were filthy after walking on the laminate for a couple of hours. The TV remote did not work, and neither did half of the outlets. Could not wait to get a few hours of sleep (even though we were genuinely concerned about bed bugs) and leave ASAP! I don’t believe we actually were exposed to bed buds (fingers crossed), but it’s a seriously dirty place.
Leisure Partner
2/10
Poor
22 Jun 2024
Andrea
This was by far the worst hotel I’ve ever stayed at. It was dirty and seemed like it was full of druggies. The front desk was rude and it wasn’t clean
Partner
2/10
Poor
17 Jun 2024
Stacy
i’ve never seen anything quite like this. It was extremely dirty. Holes in the blinds, dirty, carpets, dirty towels, dirty toilet, dirty shower, ripped bed linens.. the list goes on. Bed were hard- I did not feel safe here nor did I want to touch anything.
Leisure Family_with_children
4/10
Poor
16 Jun 2024
Brad and Liana

Needs updating.

Wasn’t very clean, smelled musty, bugs in the windows, needs updating. Won’t be staying again.
Business
2/10
Poor
15 Jun 2024
Avigdor
We saw the room and left. It smelled horrible and was disgusting. Not safe for my kids
8/10
Excellent
31 May 2024
Sai
Good hospitable people in a small town.
2/10
Poor
27 May 2024
Brian
The requested date was not the date reserved! I was unable to reach ANYONE to cancel or request a change.
Unable to reach the hotel with the phone number listed on EXPEDIA.
Unable to reach an EXPEDIA representative.
Leisure Self
2/10
Poor
26 May 2024
Tony

You get what you pay for

No toilet paper, no curtains on the bathtub, hard mattress, older hotel
Partner
2/10
Poor
26 May 2024
Liani
las cobijas sucias horriblemte y me dieron otro cuarto y estaba igual sucio…..
Leisure Family
2/10
Poor
15 May 2024
Jorge
Dirty bed dead bugs dirty toilet I did not stay there and I never got my money back from the or Expedia
Family
2/10
Poor
30 Apr 2024
Anita
Lobby was locked down had a reservation no one home Broken windows very dirty No went to help you around the facility so we had to go somewhere else wouldn’t of stayedanyway it was very scary
2/10
Poor
26 Oct 2023
Jamie

Think twice before staying!

We didnt even stay. The lady checking us in was on the phone the whole time. She was high on something. When i asked if we were almost done with the check in she looked at me like i hadnt been standing there for 20 minutes. We just took the loss and went to another hotel.
Friends_and_family Family
2/10
Poor
16 Oct 2023
Alexis
I showed up at 2 am to get my room with my daughter . Called all 3 numbers listed on the door. No answer. I started to drive and got a call back from a lady that was sleeping. I had already drove 20 minutes. Was not going to turn around. Besides there was a couple scary looking guy’s hanging out in the parking lot
6/10
Pleasant
14 Oct 2023
Takanori
Spacious but feel dark, offer minimum necessary amenity, sheets has spot but tolerable. Overall it’s good if price is reasonable.
Leisure Self
4/10
Poor
14 Oct 2023
Archie
It was the last available place to stay during the eclipse and now we know why😂

No frills. Pretty clean but super run down and old. The bedding was thin and had stains. The plugs wouldn’t stay in the outlets. Smelled old and musty. Outside was sketch. People stomping in room above all night. Light bulbs missing in the fixtures. Etc etc.
Leisure Family
2/10
Poor
14 Oct 2023
Verified traveler

I should have slept in my car!

This is the worst overnight I've ever had at a business.

First and foremost, the room was advertised as one king and one queen, but was actually two queens.

The whole room was in shambles: stains on the bedding, no shower curtain, and the power outlets had no covers and were too loose to safely use. It wouldn't have mattered anyway, though, because the power kept going in and out all night.

Even the floor was awful! The room I received was not level, as in there was a bump on the way to the bathroom. Everyone in my party kept stumbling on it!

This was not worth ANY amount of money. Even in a pinch, just sleep in your car instead of going to this motel.
Friends_and_family Family
2/10
Poor
14 Oct 2023
Dhairya Shashikant
I know the other hotels and inns were all booked due to people checking in to see the solar eclipse. So, this was the only last option, but I would’ve slept in the car rather than gather bed bugs and hair lice sleeping in this nasty inn with almost everything broken and absolutely everything dirty.
Leisure Family
2/10
Poor
14 Oct 2023
Tim
This hotel was nothing like the pictures. For $255. I thought it would be a nice stay for my wife and I. It was run down, The bed was not made - you didn’t want to sleep on it anyway. It smelled bad. I asked for a cancellation/refund. The clerk said I had to contact Expedia. We continued driving and did not stay there. Expedia was very difficult to contact and deal with. We have a case open with Expedia. We hope for a credit on our credit card.
Leisure Partner
2/10
Poor
14 Oct 2023
Deanna
Literally the only hotel in the southern half of Utah with availability due to the eclipse occurring the next morning. Drove an hour out of the way but needed somewhere to sleep. Looked sketchy outside when we arrived, the lobby had strange decor but it appeared clean. Checked in and received a hand written paper with our room number and a code. The code is the key to open the room door. Hauled all of our stuff up the rusty stairs and opened our room door to find people already using the room. Fortunately, they were very kind and understanding. After sincere apologies we received an empty room. The deadbolt didn’t work and the chain lock was missing the chain so we felt unsecured. It appeared our room was subject to a previous flood as there were water marks and mold up over the baseboards. The box springs under the mattresses were exposed and looked like they were drug in from an abandoned field. Holes were punched in the walls and bathroom door. Cigarette ash was floating in the toilet. Two stained hand towels were the only towels available. Hair dryer was ripped off the wall and missing. Everything was filthy. Sketchy people wandering around the parking lot. It appears it’s probably a rent by the hour motel.
Leisure Family
2/10
Poor
10 Oct 2023
Glennis
There were bugs crawling all over in the bath room, I videoed the bugs. Room lock was unsafe, befd very old and uncomfortable. No breakfast served, and cup of coffee offered \"after\" 9:00. Sheets on bed had 4 places of dark stains, and a cigarette hole in the sheet!! No wash clothes in room, and no one to ask for them.I was very disappointed that Expedia actually had any connections to this unrecommendable, facility! It m
6/10
Pleasant
03 Oct 2023
Hilda
Room was large
Leisure Family
2/10
Poor
01 Oct 2023
Nicole

Not a good experience

We where in hotel for 20 min then checked out my kids where complaining about getting bites. So we loaded up and drove rest the way home. I have never had that happen to me before.
Friends_and_family Family
4/10
Poor
27 Sep 2023
Raymond
No wifi
Leisure Partner
2/10
Poor
22 Sep 2023
Heather
The first room we were given smelled of smoke and uncleanliness. We changed rooms and it smelled of weed and cigarettes. The shower water would not get hot. There were stains everywhere and the white toilet seat was so worn it was black in places. There were holes in the wall and one of the towels we were given was still damp and stained.
There were a lot of seedy people hanging out by our room the whole night.
I would not recommend staying here.
Leisure Family_with_children
2/10
Poor
19 Sep 2023
Alexa
I didn’t get the room I booked. The room was so dirty that I don’t want to use the bathroom. The beds had bugs
Business_and_leisure Self
2/10
Poor
17 Sep 2023
Sarah
Dirty , the room smelled like an ashtray and there are several people wandering around that are making me scared. I think i will just leave and go sleep in my car somewhere i will feel safer. Also the whole place is in verybad shape.
Leisure Pet
8/10
Excellent
09 Sep 2023
Alaina
Beds were comfortable and the night was quiet so I could sleep well. The place is pretty run down but I just needed a place to sleep so it was okay.
Leisure Family
2/10
Poor
21 Aug 2023
Shon
Do not stay here!! The rooms stink! We had no towels! Beds were the worst I have ever seen! Took us over 30 min to check in because the clerk has to call owner to get a special code to let you into the room! Rooms are dated and not even close to what the picture on Expedia look like!
Leisure Friends
2/10
Poor
21 Aug 2023
Chris
This place is a dump. If you want crapy service and a scummy place to stay this is it
Leisure Friends
8/10
Excellent
13 Aug 2023
Violet
Everything was very nice and they were very responsive. No washcloths
Leisure Self
2/10
Poor
06 Aug 2023
Paul
I waited for at least 15 minutes in the office for someone to check me in. The owner/manager couldn't be found. No Internet, most of the channels on the TV weren't subscribed for. The sheets had actual holes in them. Only one bath towel,no wash cloths,no hand towels. The rest of the staff seemed nice but the property needs serious work. Way too expensive for what you get.
Leisure Self
8/10
Excellent
03 Aug 2023
Frances

Check in

We had a few opps but all in all check in was good.
Partner
6/10
Pleasant
29 Jul 2023
Verified traveler
for a non smoking room both rooms I've been in had old and new smoke smells. one headboard had a cigarette left and burn marks all over headboard. some of the rooms have the old original carpeting and paneling or old wall paper. usually clean but have had to reclean bathroom before using it. staff were nice and helpful the few times I've stayed. Not the best stay but when in a pinch it's lower rates.
4/10
Poor
28 Jul 2023
Verified traveler

Strong smoke smell

It was marked as a non smoking room but it smelled very strongly of smoke. They also posted that people aren’t allowed to smoke within 25 ft of the rooms but a lady next door was smoking right outside her door.
The shower curtain didn’t stretch across the whole shower and the shower head didn’t work very well.

The beds were comfortable but one of the sheets had stains on it.
Partner
4/10
Poor
27 Jul 2023
Verified traveler

A little disappointing

We had to phone the attendant to get her to come to the front desk. The room smelled like it used to be a smoker’s room.
Friends_and_family Family
2/10
Poor
21 Jul 2023
Heidi
Front desk closed early, we had to wait for someone to open the office to do the check in. Poor service from the staff. There’s no front desk service in the morning also. No breakfast. No hot or warm water in shower. Imaging that during winter time.😒
Leisure Family
2/10
Poor
13 Jul 2023
Kara
This property should not even be listed as a place for travelers to stay. It is run down dirty and not safe. The front desk staff are pleasant but maybe not in the correct position. The room was filthy and had bugs and was not properly stocked ie no wash cloths no coffee (but had coffee maker). Yes all these things could have been fixed with a trip to the front desk that is if anyone was there. They rented my “room” to someone else which frightened both of us. This is a place where people stay when they are in transition. One step away from being homeless. There is nothing wrong with that but I do not believe that it is a place for travelers or vacationer’s to stay. I strongly urge you to remove it from your website
4/10
Poor
05 Jul 2023
Jason

Oopsie, a Poopsie 💩

Oof… the quality was about what I expected for the price. I wasn’t expecting anything special. I was actually impressed with the cleanliness at first glance, but what I found in the toilet the next morning was quite gross. Kind of an important thing to miss. See attached picture….
Self
4/10
Poor
04 Jul 2023
Alyssa
Pros: the front desk lady was very kind and the towels were fluffy and great. Also, there were beds, walls, a roof, and running water.

Cons: despite being a non-smoking property, there was a drawer filled with cigarette ashes, an ash tray, and a cigarette and the room stank of smoke.
We needed to get in touch with the property prior to check in and had to call 8x before anyone answered.
The room is outdated and falling apart (broken toilet flusher, filthy tub due to build-up, etc.)
The booking said one king, one queen and it was instead 2 queens. That's fine, but was just disappointing. The bedding did not fit/was too small.
I did not feel it was safe for my 2 toddlers to crawl on the floor or explore.
The wifi did not work at all.
4/10
Poor
01 Jul 2023
Weldon

Disappointed

Arrived at the motel, no one at the front desk. Sign said to call these numbers, both phone laying on counters. Finally got to room. Room decent no complaints. Tried to check out only to discover office didn’t open until 9 AM. Had to call again
Partner
2/10
Poor
30 Jun 2023
Lisa
The room was dirty and in terrible repair. The light switch in the bathroom was rigged to stay on but it didn’t work, the toilet wasn’t attached to the floor and moved around and didn’t flush well. Overall a terrible stay
Leisure Family
8/10
Excellent
26 Jun 2023
michael
Was fine. Computer was down at check-in and the room was ok clean. Kept my shoes on even in the shower.
Leisure Self
2/10
Poor
25 Jun 2023
Julie

Terrible

This was the worst place most rundown place I have ever seen! From the smoke smell, dirty carpets, dirty walls, wires stick out from the light fixture, I honestly can’t even describe how terrible this place is.
Friends_and_family Family
4/10
Poor
23 Jun 2023
Verified traveler

Disappointing

The motel is old and run down. The room had a horrible oder so we asked the manager to switch rooms. She was wonderful. Thank you Tina. The new room was better but not much.
Partner
2/10
Poor
23 Jun 2023
Verified traveler
Check in took over 45 minutes and I was the only one there
Friends_and_family Family
6/10
Pleasant
18 Jun 2023
Brian
If this is your only option, then you get what you pay for.
Everything was on the low end from the property to the room.
It could use a major update on everything, including the front desk service
Leisure Family
2/10
Poor
17 Jun 2023
Tim
Dirty, water didn’t work, bugs
Leisure Family_with_children
10/10
Exceptional
15 Jun 2023
steve
The property was clean for the most part. There was paint peeling off the walls in the bathroom. The pillows were a little too soft for my taste, just had to double them up. I checked out early (7:00 AM) but the lobby was locked so I couldn’t confirm nor could I get a receipt. I had to call later. I don’t know if they have check out on the T.V. , if so, I couldn’t find it
Leisure Self
2/10
Poor
03 Jun 2023
Steffany
Room was disgusting. Smelt like urine. Laminate floor was definitely not clean, you could see where either an animal had urinated or where something was spilt. Mattress was black all around the edges. The property manager had men coming and going from her room all night long. Bathroom was so dirty, we used toilet paper to cover the seat every time we went to the bathroom. Didn’t even really feel comfortable sleeping in such a disgusting room. Didn’t feel safe leaving my car parked there over night. Watched drug deals go down all through the night. Nasty. Wouldn’t even recommend it to my worst enemy
Leisure Partner
2/10
Poor
11 Sep 2022
Zach

DO NOT STAY HERE. LEGIT HORROR SHOW.

This was the worst hotel stay in my 27 years of life. From start to finish the apple tree inn did not fail to disappoint. There was no one manning the front desk- it took nearly 10 minutes to get someone to come man said front desk. The check in process was slow. I was checking in at 8 PM- my room was not ready. I was not told this by the front desk and when I got to my room I was told it would be done “in about 10 minutes”. I left to continue my night and upon return, the door was left wide open (for over 2 and a half hours). When we got in to the room, a double bed room, there was only 1 pillow per bed, a blood stain on the sheets, and a lack of a few things: the three most notable- a bathroom door, a safety chain lock, and towels of all sizes. The room was extremely dingy and I will NEVER stay here again and I am thoroughly imploring you to not stay as well. Worst stay ever.
Partner
2/10
Poor
05 Sep 2022
Shelly
Upon arriving room needed to be checked if ready, l waited .. then to put me in another room and bring me the key, l waited 2 ladies forgot cause they were catching up they hadnt seen each other for a day. I just drove a couple hundred miles l wanted to shower n lay down before my meeting not chasing after a room key l had to go retrieve myself from the office standing in limbo in the parking lot waiting for customer service front desk to finish catching up on my time..
Business Self
2/10
Poor
30 Jul 2022
brenda

Nightmare at Appletree

This truly was the worst place I have ever stayed! Bed was like sleeping on concrete, paint was peeling off the walls, had a couple of holes in the wall, AC unit didn't work well also made horrible noises, the bathtub would not drain, the floor mat smelled really bad and the carpet was nasty!
Friends_and_family Family
6/10
Pleasant
23 Jul 2022
Verified traveler

Very friendly staff

very friendly customer service representative
Friends_and_family Family
6/10
Pleasant
10 Jul 2022
Verified traveler

Tired

The beds were not comfortable, no tv lights above beds didn't work. There werent enough towels in the bathroom.
Friends_and_family Family
2/10
Poor
03 Jul 2022
Jennifer

HORRIBLE place to stay- DON'T do it!

This is a scary and sketchy place. There was left over food in the fridge, and the sheets were ripped. WORST of all, at 2:30 am, someone had a key and tried to enter our room!!! Luckily we had chained the door; scared my son to death!! We think it was the lady from the front desk because we heard a the intruder/lady say, \"I told you someone was in this room.\"
Friends_and_family Family
6/10
Pleasant
29 Jun 2022
Brenda
Staff was very friendly and accommodating
Leisure Partner
2/10
Poor
06 Mar 2022
Ralonda
Our first night was fine the hotel is out dated the furniture needs a good wash. With the rooms being a non-smoking room the blankets had cigarette burns on them. I don’t like sleeping in the blankets I just used the top cover over the whole bed to sleep because I didn’t trust the blankets to be slept in but then my husband was bit by bed bugs any ways. Found some walking around on the pillows. Told my self I’m never going to stay in a hotel like that ever again. The owner didn’t believe us about the bed bugs she kept asking to see where my husband was bitten I kept telling her it was on his back but she kept moving around acting like see wanted to see but didn’t. Then told us to just leave and leave the room key. But told us we where going to be charged for one night.
Leisure Family
2/10
Poor
27 Feb 2022
Lisa
It was gross
Self
8/10
Excellent
22 Feb 2022
Luke

Budget

Good for urs price : I’m on a budget n still like o travel so it was good
Friends_and_family Friends
2/10
Poor
13 Feb 2022
Verified traveler

Traveler BEWARE!

Dirty, scary, no heat, lights out, drifters in the parking lot, dog chains tied to posts. Assessed the situation and left.
Partner
2/10
Poor
31 Jan 2022
Alexis
The room was very dirty and stinky.
Leisure Family_with_children
2/10
Poor
15 Jan 2022
Terry

Stay away from here

Horrible place to stay. Didn’t even check in. What looked like homeless people walking around the parking lot. Some going in to rooms. One guy literally picked something up off the ground and ate it!!!
Friends_and_family Family
2/10
Poor
23 Dec 2021
Kevin

One of the Top Two Worse of All Time

More of a half-way house in an undesirable area that a hotel. Really shouldn't be listed on Hotels.com. Had to call a number taped to the lobby door for check in attendant that had no service skills. Room had no heat on before entering, so it was 40 degrees inside and took a good hour to get warm enough to take a shower. Had to ask for towels, soap, shampoo and conditioner. Bathroom not clean or in proper working condition. Shower nozzles broken and almost coming off the wall. Water got to luke warm at best. We were so tired and just wanted to take a hot shower and sleep in a warm bed from 8pm check in to 6am check out. Would have walked out and made a reservation at another hotel, but was simply too tired to fight for the refund and go to the next option.
Friends_and_family Family
2/10
Poor
21 Nov 2021
Maria
This place was very dirty. Light bulbs missing and towels were stained. Floors were sticky. Not impressed.
Leisure Family_with_children
4/10
Poor
13 Nov 2021
Monica
Property in very bad condition, shower was filthy heat didn't work and there were bums hanging around my door . Very scary as I was traveling alone.
Leisure Self
2/10
Poor
03 Sep 2021
Shannon

Needs cleaning and new linens.

No fitted sheet on one of the beds. Only top sheet tucked in and stained old comforter on top. Throw pillow on top appeared to be stained with a big smear of blood. Nightstand and wall splattered with ?? Floor needed swept and mopped. Front desk was cordial but had repeated issues with room card key.
Friends_and_family Family
2/10
Poor
03 Sep 2021
Ashley
I didn’t even stay the night. I checked in, took a walk along the room and left. The bathroom floor has stains that looked like blood and dirt. The sink and toilet looked like they had been wiped with a dirty rag. It smelled like cigarettes and the fan didn’t work. There were strange people standing around outside smoking and talking loud and the door didn’t lock properly! The deadbolt had also been removed. I didn’t feel safe staying there with my eighteen month old son. We left right away. I tried calling the front desk to let them know that we wouldn’t be staying but it kept going straight to voicemail. I never got ahold of anyone.
Leisure Family_with_children
2/10
Poor
22 Aug 2021
Verified traveler
Dirty
4/10
Poor
12 Aug 2021
Verified traveler
Shower broken.
Dirty furniture.
But for $60- better than some.
Leisure Partner
8/10
Excellent
09 Aug 2021
Verified traveler
Coffee.
Leisure Pet
2/10
Poor
09 Aug 2021
Verified traveler
Room had whiskers in the bathroom sink, old coffee still in coffee pot, tables were dirty and sticky, curtains had holes in them, TV did not work, some of the lights did not work. Front desk did not open until 9 am with doors locked.
The only positive was the price was reasonable and it was handicap access..
Leisure Partner

Location & surroundings

Appletree Inn
145 South Main Street, Richfield, United States

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Appletree Inn

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