Name: Comfort Inn Richfield I-70
Address: 1070 W 1250 S, Richfield, 84701, US

6/10

Pleasant

28 Jul 2026

Wendy

The room albeit clean, there was a cleaning sponge left in the toilet, a dirty tissue under the bathroom vanity. I was given a handicap room, and the water from the shower is not contained in the shower so the bathroom floor was soaked. I had to use every towel in the room to clean it up.

8/10

Excellent

28 Jul 2026

Scott

Good but not great hotel….surrounded by beautiful mountains was a plus!

6/10

Pleasant

28 Jul 2026

marcy

Breakfast was great. Pool closed.

4/10

Poor

26 Jul 2026

Challis

Im not usually one to complain but this stay was very disappointing. We chose it because of its \"high\" ratings and competitive prices. Upon arrival, the check-in was fine, but we noticed how dirty the halls were on our way to our room. The room itself had a musty smell, everything felt damp, and it was also dirty. There was hair and a booger in the sink, the towels didn't seem very clean (1 had a hole in it), and we killed multiple bugs including beetles, nats, a millipede, and countless ants throughout our stay. We decided to explore the public areas and found the pool was closed and was dirty and green colored. We were never informed when booking or before our stay that we would not have access to the pool. The fitness room was dirty with grass all over the floor, and the eating area floors were sticky. We also requested new bedding and towels at the front desk on the way out the door the 3rd day of our stay, only to return back to our room later that night with nothing cleaned or replaced. We did mention it to the new person behind the desk and she apologized and quickly got us new towels. Usually a hotel is somewhere you can return to and relax for the rest of the evening, but we've never been more excited to check out of a hotel. The ratings were very deceiving on this Hotel.

2/10

Poor

26 Jul 2026

Danny

Worst hotel experience we’ve ever had. The pool was green and broken, the sofa bed was nothing but exposed springs, there was no toilet paper in the room, and both the internet and hair dryer were broken. Every concern was met with short, rude responses from staff, with no effort to help or resolve anything. The entire stay was frustrating and unacceptable. We will never return and would not recommend this hotel.

2/10

Poor

26 Jul 2026

Andrea

Staff was very rude and not helpful at all. Pull out sofa was like sleeping on springs.
Asked for extra pillows and blankets and they had none. Pool was closed, looked like a swamp. Stains all over the couch. Dirty floors and bathrooms.

2/10

Poor

26 Jul 2026

Elisha

First room we were assigned smelled terrible, like wet feet and sweaty outdoor workers. The second room wasn’t much better. The place looks and feels very dated. After driving 800+ miles we wanted a hot tub but that was not in operation. The ac barely kept the room 75-80 degrees so made for a sweaty night.

6/10

Pleasant

25 Jul 2026

Reed

Basic hotel with comfortable beds. No frills but a budget friendly choice for families. The pool was out of service during our stay so that was a bummer for our kids. The gym, if you can call it that, consisted of a tiny room with a single treadmill and some hand weights.

10/10

Exceptional

25 Jul 2026

Rebecca

Thanks. We always enjoy our time here

8/10

Excellent

16 Jul 2026

Steve

First off we were met by a very helpful employee at the front desk when I got there a bit later than normal, we were able to get into our room which was very clean. We had 3 of our children with us, but we had a room with the sofa-sleeper bed.

This sofa bed was awful, the mattress was paper thin and there were springs poking my daughter in the back all night. The next two nights we got a roll-away, at no cost, for her to use. She loved it.

The other problem that we had was the pool was closed because they didn't have the chemicals to clean it.... it was green and murky, however my 10 year old son wasn't paying attention to the color and the employee didn't tell us until my son was already in the water!!! Luckily my friends were at another hotel with a pool and we could go swimming there. But no employees upon check in or at any other time told us about the pool. A little heads up would have been nice to have received.

The breakfast was awesome, fully stocked and the staff taking care of the kitchen area were very helpful and friendly. Lots of options from cold cereal, to waffles to biscuits and gravy.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Kimberley

Clean rooms

Family_with_children

6/10

Pleasant

11 Jul 2026

Layna

Bathroom was not clean and room had a bad smell.

6/10

Pleasant

10 Jul 2026

Devin

Pool was broken so it was melt down city with our child. Only reason we stayed there

Family_with_children

10/10

Exceptional

10 Jul 2026

Julie

clean and friendly staff

Family

10/10

Exceptional

07 Jul 2026

James

Very clean. Staff very helpful.

Partner

10/10

Exceptional

05 Jul 2026

Joseph Rey

Love the breakfast

2/10

Poor

05 Jul 2026

Mary

The pool and hot tub were out of service for our entire stay, which was the main reason I chose this hotel. The key card was difficult to use and didn’t work at the side entrance. The TV remote didn’t work, making the TV unusable. Every time I went to the front desk for assistance, no one was available. The cleaning staff was loud in the mornings, and had music playing with profanity. Overall, this was a very disappointing experience, and I would appreciate a refund or be compensated for the total lack of what I paid for that was advertised.

6/10

Pleasant

02 Jul 2026

Bhuwan

No much fruits in the breakfast.

Family_with_children

2/10

Poor

02 Jul 2026

Heorhii

This was horrible , they gave me a room with people inside, I’ve requested refund and they fooling me , said refund within 3 days and it’s not . Also I bought insurance thru Expedia , not helpful just a SCAM.

10/10

Exceptional

01 Jul 2026

John

End

Self

8/10

Excellent

01 Jul 2026

John

I would not recommend suite 120. Otherwise it was fine.

Self

6/10

Pleasant

27 Jun 2026

Lynette

The room had a musty odor and could have been cleaner. The staff was friendly, and the Wi-Fi worked well for our overnight stay. The complimentary breakfast was definitely the highlight of our visit.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Kristina

Staff was very helpful. Made my stay very pleasant.

Self

6/10

Pleasant

22 Jun 2026

Rebekah

It was terrible staying in a room where you can hear every conversation outside your door because there’s a huge gap underneath your door and you can hear every door open and slam shut.

4/10

Poor

22 Jun 2026

Lacey

We checked in a day later than planned, I called in and let them know before hand. When we arrived they didnt have the right room for us, we booked two queens and they had one king for our family of four. The pool was closed. No discounts were offered. Staff was just not very sincere.

Family_with_children

6/10

Pleasant

21 Jun 2026

Ashley

When we checked in the lady that helped us she was friendly and starting telling us that the pool and hot tub area was open until 11pm and all the other things that they let you know. We got to our room it was really clean. The only thing was the bathroom tub had hair all over it.
It was within 15 mins from after checking in We got ready to go swimming and went to the door and it said that it was “Temporarily Out Of Order” so I went up to the desk to ask about. I was like why didn’t you all just tell us that it was out of order when we were checking in!! That was so irritating, especially having kids who love to swim! I wish they would have put something on the site before we booked the hotel or even say something when we checked in.
Their Breakfast was really good though

Family_with_children

10/10

Exceptional

13 Jun 2026

Kathy

Clean facility, great staff

Family_with_children

10/10

Exceptional

12 Jun 2026

Ralph

Efficient check-in, good breakfast, helpful staff, convenient location for travelers.

Partner

8/10

Excellent

11 Jun 2026

Glenn

Excellent value for the money, helpful Staff clean room and good breakfast

10/10

Exceptional

10 Jun 2026

Jon

Very convenient location

Family_with_children

10/10

Exceptional

08 Jun 2026

DONNA

I chose this hotel because of the Tesla Supercharger location and it did not disappoint. Very nice room and even though it’s right off the interstate, I didn’t hear the traffic at all. I would choose this hotel again.

Self

8/10

Excellent

06 Jun 2026

Rey

Good location

Pet

8/10

Excellent

06 Jun 2026

Chris

Clean, affordable, friendly; would stay again.

Family

2/10

Poor

06 Jun 2026

Valisha

Very dirty

2/10

Poor

05 Jun 2026

MICHAEL

We were never at this location. Expedia hijacked our attempt to book a room in Ohio.

What a terrible experience trying to cancel a room we never booked.

Self

10/10

Exceptional

05 Jun 2026

Gustavo

Todo muy bien, aseado y muy amables

Family_with_children

10/10

Exceptional

05 Jun 2026

Cindy

The staff was friendly, welcoming, and made us feel comfortable from the moment we arrived. The room was very spacious, clean, and well-maintained, which made for an enjoyable stay.

The only downside was the air conditioning unit being located at ground level right next to the bed. Because of the warm temperatures outside, we needed to keep the air conditioning running throughout the night. Unfortunately, the cold air blew directly toward the bed, making it somewhat uncomfortable to sleep.

The complimentary breakfast was adequate and offered the typical options. However, it would have been nice to have some fresh fruit available as an additional choice.

Overall, we had a pleasant stay and appreciated the cleanliness of the room and the excellent customer service provided by the staff.

10/10

Exceptional

03 Jun 2026

scott

Good place for a night by

Partner

6/10

Pleasant

30 May 2026

Sandra

It was good to find a place to stay that was right off of Hwy 70 that would allow dogs. Too bad that the front desk staff was rather unhelpful and rude.

10/10

Exceptional

30 May 2026

Ronald

friendly staff, clean rooms and facilities,

8/10

Excellent

29 May 2026

Jacquelynne

Friendly staff. Very loud toilet. Every time you flush it there would be like a sand like sediment at the bottom. Breakfast was meh..

Self

10/10

Exceptional

28 May 2026

Carol

We were welcome the facility. It was clean, my staff, but the breakfast I wasn't on point. Because the food was kind of cold. Overall, everything was excellent. Thank you so much.

Family_with_children

6/10

Pleasant

26 May 2026

Heloisa

We had a pet with us. We were given a large room next to the pool. It was great until we realized that the black out curtains could not close and there were only transparent curtains on the window to the pool.
Luckily, no one swam.
Breakfast was fine.
It had great access to the interstate.

Partner

8/10

Excellent

26 May 2026

Paul

Nice facility overall. Breakfast very good. Staff helpful. Problem was dog hair on couch and pillows plus food stains between the beds. I had specifically asked about any pets in the room so I downgraded my review.

Partner

10/10

Exceptional

24 May 2026

just

Very nice and polite people working.

Pet

2/10

Poor

22 May 2026

Barbara

Since I paid for my room through expedia that should have been it . But the motel charge me 3 different times that came to 342.00 extra from the amount I paid through expedia . When I said something instead of depositing my money back they

8/10

Excellent

20 May 2026

Elzbieta

Room was very large and comfortable.

Partner

10/10

Exceptional

19 May 2026

Steve

The breakfast could have been a little warmer. Other than that it was great. Would definitely stay again.

Pet

10/10

Exceptional

18 May 2026

Roy

Very nice room. Great bedding.
The breakfast was excellent. Attendant kept every fresh and ready.

Partner

10/10

Exceptional

17 May 2026

Gerrick

Breakfast was fresh and was adequate.

I very much appreciated the pet friendly aspect of this hotel. We traveled with our dog and this hotel made that easier.

Partner

10/10

Exceptional

17 May 2026

Debbie

All was in great condition and quiet stay. Liked that there was shampoo, cream rinse and lotion enough for everyone. Comfortable beds!

Friends

10/10

Exceptional

16 May 2026

Brandon

All great,, as advertised

10/10

Exceptional

14 May 2026

Steven

Perfect stay after a full day of hiking at Capitol Reef National Park.

Partner

10/10

Exceptional

12 May 2026

Jinna

Great stay, highly recommend, quiet and clean rooms.

10/10

Exceptional

12 May 2026

Marci

Check in was quick & Breakfast attendant was helpful!

Family_with_children

8/10

Excellent

12 May 2026

Cesar

Hotel doesn\"t have late check out

Family

8/10

Excellent

10 May 2026

Amanda

Easy to get to and check in. Parking can be a challenge though. Breakfast was your basic continental selection but pretty picked over. When asked if more was coming out was told no. That was at 7:45am and it goes until 9am. Room kind of smelt like pee.

Friends_and_family Family

10/10

Exceptional

09 May 2026

Alfonso

Excellent hotel

6/10

Pleasant

06 May 2026

Ranjit

Good place to stay on route to Las Vegas. Ok kind ok breakfast. Prime ingredient like butter and cream cheese were not there. Coffee was average. Otherwise it was fine.

Friends

8/10

Excellent

05 May 2026

Rodolfo

I appreciated the fact they have Tesla EV charger for use by guests for free.

Partner

8/10

Excellent

05 May 2026

David

Hot tub was lukewarm

Partner

8/10

Excellent

04 May 2026

Trisha

Breakfast staff was helpful and kind. At times hard to find someone at the front desk. No towels in the pool. When I asked for towels to shower the second day they only gave me two and said there wouldn't be anymore until the next morning. Second floor and their were ants in our bathroom when we got there. Conditioner leaked.

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

Loree

We stay here when we come through town. Always an excellent stay! Highly recommend.

Pet

8/10

Excellent

30 Apr 2026

Kristy

Fridge and microwave

Family_with_children

8/10

Excellent

24 Apr 2026

MARIA EMMA

We had a good stay on this hotel. It was comfortable and clean. The only con was the options for breakfast. They forgot to replenish the breakfast protein area (eggs & sausages).

Partner

10/10

Exceptional

23 Apr 2026

christopher

Good breakfast.

Friends

6/10

Pleasant

19 Apr 2026

Amber

I wouldn’t stay here again. The outside door of the hotel was unlocked for anyone to open, and the back sliding door to the pool area. The door to our room was already open with the swing bar lock propping it open. We looked down the hall and noticed a few others were propped open the same way. Room wasn’t clean with a previous guest’s long hair in the bathroom and on the carpet near the beds. Room looked like it hadn’t been vacuumed other than right down the middle for some time. Staff was a bit immature, I heard the clerk complaining in the back about the customer before me as I waited in line for pool towels after he left. Spend the extra $30 and stay somewhere else.

Partner

10/10

Exceptional

16 Apr 2026

Morgan

Perfect stop for the long drive home

Partner

10/10

Exceptional

14 Apr 2026

RICHARD

Decent hotel, good price. It's walking distance from several eating spots.

10/10

Exceptional

13 Apr 2026

Collett

Clean rooms, parking the pool hours being open till 11:00 PM is great.

Partner

6/10

Pleasant

11 Apr 2026

Scott

Beds were comfortable, but sofabed was unusable for our son - mattress thin and could feel all the springs. Pillows were lumpy. Breakfast was good and the kids had fun in the pool.

Family_with_children

8/10

Excellent

11 Apr 2026

Charles

Breakfast items are getting limited. Bagels but no cream cheese. No apples or bananas. Just oranges
No muffins or pastries. No bacon Just sausage

Partner

8/10

Excellent

09 Apr 2026

Cinnamon

The breakfast could use some improvement. Not a lot of options. Sausage links, no eggs or anything to go with. Cereal or waffles were only orher choices.

Friends_and_family Family

8/10

Excellent

08 Apr 2026

Jim

Only had one wash cloth for 2 guests. We asked for another, but were told laundry would be done at 9:30 pm and we could have one then. Not acceptable…

Partner

8/10

Excellent

07 Apr 2026

Rena

This is an older hotel but still decent to stay at.
Unfortunately they were sold out so we couldn’t switch our room as there was a problem with the door.
It turned out ok.
We only had one wash cloth so ask for more linens unless traveling solo. There was some interstate noise but overall it was sufficient to stay.
Breakfast was typical biscuits , gravy, sausage, and eggs. Cereal and juices were also available.

Friends_and_family Family

6/10

Pleasant

05 Apr 2026

Curtis

Room was clean, toilet was little kid size in room. Understaffed, breakfast was good but only saw one employee working and he couldn't keep up with demand. No towels in pool area, asked for more towels, due to staffing none were ever brought out. Decent place, great price just understaffed.

Family_with_children

4/10

Poor

31 Mar 2026

MICHAEL R

Breakfast was good. Rooms need alot of help. Bathroom was horrible. Toilet seat was coming off and the shower head looks like it hasn't been cleaned in years. Tv didn't work in the room half the time. Just not a very good stay

Partner

10/10

Exceptional

30 Mar 2026

Loree

We stay here often. Great location and the hotel is comfortable and just a good choice for us when traveling. We bring our dogs and they have pet areas with bags which is a plus. We will definitely continue to stay here in the future!

Family

6/10

Pleasant

30 Mar 2026

Robert

Room was not vacuumed. The stool in the bathroom was wobbly and had a black ring.
The hot tub looked unclean.
There was a stain or something sticky on the night stand.
The bathroom door was super squeaky and would not stay open.

Family_with_children

2/10

Poor

30 Mar 2026

Jessica

The room wasnt ready when we got in, beds weren't made , bathroom was dirty. We were moved to a different room and that room had make up on the pillow case , clearly looked like it wasnt changed from the last person. Pool was closed , the guys at the front were nice but didnt take away from everything else. If you are lookimg for a nice comfortable stay , i would not recommend

Family_with_children

10/10

Exceptional

30 Mar 2026

Derek

For the price point, very nice family friendly hotel. In for a baseball tournament & recommend it for location, nice facility w/indoor pool & good breakfast.

Family_with_children

8/10

Excellent

30 Mar 2026

Man-Ying

Great

Family_with_children

6/10

Pleasant

30 Mar 2026

Justin

Staff was friendly. I believe they over booked so had to put me in a room with a king bed instead of two queens. Had to ask for a roll away.

8/10

Excellent

28 Mar 2026

ALISON

Great breakfast, friendly staff, bedding is clean & good but carpets need a thorough cleaning and property could use some updates.

Family_with_children

10/10

Exceptional

26 Mar 2026

Bernette

Several restaurants nearby - gas/travel station - addl stores w/in 2 miles

4/10

Poor

25 Mar 2026

Don

Friendly staff, zero soundproofing in room. Heard every toilet flush from room above, shower run, ice machine, neighboring doors open and close, neighbor's tv etc. VERY difficult to sleep with all the noise. Breakfast area was not clean, very limited options, could have been yesterday's waffle batter...

8/10

Excellent

23 Mar 2026

Kristen

The room nice and big plenty of space for 2 adults and 2 kids. It was nice to have the fridge and the workspace. The pool however was green and smelled funky. There were never any towels in there either. Overall our stay was good.

Family_with_children

2/10

Poor

22 Mar 2026

Juan

We went out to eat came back our keys didn't work and when we went in after they gave us new keys we found out they gave keys to another family they went in and left wet towels in our room also we went to the pool to relax but the water was green an also the hot tub floor was also green

Family_with_children

6/10

Pleasant

22 Mar 2026

LaNae

Room was ok. Breakfast needed to be restocked. Pool was green! Asked the front desk and they said it’s an older pool and the walls make it look green that it’s safe to swim. Gym was 1 treadmill and a bench with a few dumbbells.

Friends_and_family Family

8/10

Excellent

22 Mar 2026

Carol

Hotel was clean other than the pool. Staff were great until they came knocking at 9 pm our second night, asking for our confirmation number because they thought we were checking. It was stressful and embarrassing. We gave them our confirmation number and everything was fine. Maybe ask at check out not 9 pm if your unsure.

Family_with_children

4/10

Poor

22 Mar 2026

Kanoe

Rooms were outdated, stains on bedding. Trash in common areas were overflowing. Rooms double-booked. Clocks in room and in common areas were an hour behind. When we asked the staff about the clocks they shrugged it off. Daylight saving was weeks ago. Would not recommend.

Family_with_children

10/10

Exceptional

21 Mar 2026

Joan

Great hotel. Looks like it was recently updated. New carpet. Perfect for one night during roadtrip. Breakfast was early so we could get on the road quickly.

10/10

Exceptional

21 Mar 2026

Carol

We had a wonderful stay. I would have given five in every area if the pool hadn’t been cloudy and beginning to turn green. Still safe but not as clean as it should be.

Family_with_children

10/10

Exceptional

21 Mar 2026

Robin

It was a great stay for a 1 night stay. Super easy to check in and places to walk to for fast food. We had a pet friendly room and you could not tell as it smelled fresh.

Family_with_children

10/10

Exceptional

16 Mar 2026

Michael

Welcoming to pets

10/10

Exceptional

16 Mar 2026

Ron

Nice clean rooms and quite. Usually stay at Holiday Inn Express,Hampton,Fairfield,etc,but decided to try Comfort Inn. This Comfort Inn was just as good as the hotels mentioned above and cheaper.

Partner

8/10

Excellent

16 Mar 2026

Twila

Nice stay for the 1 night. Only used the room and had breakfast which was the same breakfast as all hotels serve.

Partner

2/10

Poor

16 Mar 2026

stan

Room was not available when I arrived. Over booked