Name: Comfort Suites Idaho Falls
Address: 475 River Parkway, Idaho Falls, 83402, US

10/10

Exceptional

02 Aug 2026

Candice

Our river view room was spacious and comfortable. The sliding door to the balcony could be upgraded though and there was lots of bird poop and spider webs on the balcony, so not so inviting to be on the balcony.
Breakfast and staff were very good. Overall nice stay with a beautiful view. I would stay there again.

6/10

Pleasant

02 Aug 2026

George

This is our 2nd time trying them. Breakfast was none existent and what was there was inedible. Room looked like crappy updates, limited cleaning practices, and in general gross. At 10pm we discovered no bedding for the fold out which is annoying. Won’t try them again. Hey at least it was quiet.

8/10

Excellent

31 Jul 2026

Christopher

Name of hotel was not comfort suites because they sold it but did not change the sign which caused us to drive by it 4 times

6/10

Pleasant

30 Jul 2026

Steven

Concrete damaged on wheelchair ramp. Dirty around parking area. Ice only on first floor.

10/10

Exceptional

30 Jul 2026

Kalyn

This was one of the most elabrate Comfort Inn/Suites we have ever stayed at. At $220 per night, it was a bargain. Our room was on the top floor of an 8 story building overlooking the falls of Idaho Falls and we could view them from the balconey of our eighth floor room. the room was spacious at more than 400 square feet and all of the in room amenities were perfect. We use Hotels.com always when we travel and this was one of the 2 or 3 best rooms we've had over the past 42 years. Try getting an 8th floor falls facing room when you book.

10/10

Exceptional

29 Jul 2026

James

Very nice views and pretty good breakfast. Loved listening to the water rushing down the falls!

10/10

Exceptional

28 Jul 2026

Carol

This hotel is across the street from a park with multiple falls stretching more than a block. The view is amazing.

10/10

Exceptional

27 Jul 2026

Rigoberto

👍

6/10

Pleasant

26 Jul 2026

Reyna

Had a good stay. However, our bedding and the patio furniture had some stains on the bed and furniture. The soap dispensers were empty and fell off the wall in the middle of the night (scared us half to death). The TV was also broken (out of order). I did like that they have a pool however it’s very run down and the hand rails are loose I almost fell sideways on pavement. Other than those minor issues, I enjoyed the view from our balcony (ours was facing the falls) the beds were comfy, the room was spacious, plenty of towels, large lobby for lounging.

10/10

Exceptional

26 Jul 2026

Ann

A very nice environment and clean. The water falls acrid as the street and park were so noisy crazy to walk around.

10/10

Exceptional

26 Jul 2026

Liliana

This property has the

4/10

Poor

26 Jul 2026

Krikit

We’ve stayed here several times over the last few years but this time might be our last. The room was not very clean, floors looked dirty, the sink didn’t drain very well, I found a dirty towel shoved in the back of the shelf that the blow dryer is stored on. When we opened the sofa bed there were dirty sheets on it from the last occupants. Even after letting the front desk know and asking for a little tidy up while we were out for the day, we came back and they had taken the sheets and given us more towels but they didn’t take the dirty towel or clean anything up. Breakfast is decent for a hotel but they don’t have enough tables. We ended up not even eating, we have 4 kids, they need a table. Also I don’t know if it’s new that they allow pets because I don’t recall this ever being an issue before but we listened to dogs bark every time anyone was in the hall dogs were barking from rooms. The balcony was so covered in bird poop you couldn’t even walk out there without stepping in it, on the ground, on the patio chairs, the railing everywhere.

4/10

Poor

24 Jul 2026

Carol

On the first floor, all the hotel's noises could be heard. The room was under construction./ vas experience

2/10

Poor

24 Jul 2026

Kalli

We had bugs in our room, as well as blood on the sheets. When we complained to management nothing was done to help remedy the situation. I’ve been trying to fight for a refund and it’s impossible.

6/10

Pleasant

24 Jul 2026

Christopher

Balcony was nice

2/10

Poor

23 Jul 2026

Cicilina

No exhaust fan in the bathroom, dirt and spiders webs everywhere on the balcony sliding doors, very bad experience.

10/10

Exceptional

22 Jul 2026

rosemary

We loved our room and our view. Breakfast was not good

10/10

Exceptional

22 Jul 2026

Norm

Balcony was dirty and unusable

10/10

Exceptional

21 Jul 2026

Tonya

Awesome hotel with spacious rooms and fantastic views. Staff was courteous and helpful.

Family_with_children

8/10

Excellent

20 Jul 2026

Kimberly

The property itself seemed well maintained. I had received notice about a recent renovation so that was expected. The accessible room I booked was very large and had enough room for my wheelchair and 2 dogs. The bathroom however was quite narrow. If you needed to transfer from wheelchair to toilet (side by side) that would have been impossible. The hotel itself was quite accessible but there is not currently an indoor ramp to the restaurant. You can go outside and up an external ramp which worked fine in the weather we encountered while visiting. There is also a beautiful and accessible park across the street from the hotel. It was wonderful to take the dogs for a walk and stroll around in beautiful weather with beautiful scenery. All in all a very pleasant stay.

Pet

10/10

Exceptional

20 Jul 2026

Kimberley

Great location, right on Greenbelt. Good breakfast. Spacious room.

Partner

10/10

Exceptional

19 Jul 2026

Brenda

Everything was good.

Family

10/10

Exceptional

17 Jul 2026

Sheila

Nice spacious rooms, right across from the Idaho falls & walkway.

Friends_and_family Family

4/10

Poor

16 Jul 2026

Kelly

Run down, dirty, smells like mold

Family

10/10

Exceptional

15 Jul 2026

Martha

Fast check in and fast check out

8/10

Excellent

13 Jul 2026

Venkata Kalyan Reddy

The hotel rooms were very clean and well maintained, although the property is a bit older. The staff was friendly and welcoming.The breakfast was very good, and overall, it was a comfortable and pleasant stay.

Family_with_children

10/10

Exceptional

13 Jul 2026

Maribel

Second time staying in the same location. Love staying at this hotel. Very clean, quiet, rooms are spacious and the view at the waterfall is amazing.

Family_with_children

10/10

Exceptional

12 Jul 2026

Kelly

Nice clean room. Very nice checkin experience. Felt safe and comfortable. I was surprised about the Mormon temple dominating the skyline, with its bright lights washing out the surroundings. The balcony had tons of bird poop so couldn’t really sit out there. I wouldn’t pay extra for river view and balcony if I had known these two things. But the room itself was very clean and nice, convenient to walk along the river and to restaurants.

Self

8/10

Excellent

09 Jul 2026

Anne

Older hotel with great views - unable to use balconies due to huge amounts of pigeon droppings.

Partner

10/10

Exceptional

09 Jul 2026

Marlene

It was an excellent room and staff was amazing. Best place we’ve ever stayed in

10/10

Exceptional

09 Jul 2026

Heather

Room was very large and patio with the view of the falls was amamzing!

Family_with_children

8/10

Excellent

08 Jul 2026

Kevin

Room was as expected...
All good

Business

6/10

Pleasant

08 Jul 2026

Exzar Kalvin

The toilet was obviously not cleaned as we checked in.

Family_with_children

8/10

Excellent

07 Jul 2026

Mike

Great view of the park and the falls.

Partner

10/10

Exceptional

06 Jul 2026

Cody

Reasonably priced and great view!

Business

6/10

Pleasant

05 Jul 2026

Monette

The location was great for what we wanted!! The setup of the hotel is kind of cool. The room overall was good. We had places to sleep and I think the beds themselves were clean but the room really wasn't... It clearly hadn't been vacuumed. There were cobwebs up in a corner. There was used soap in the shower with a hair dangling from it. Behind the bathroom door was debris that just showed it had not been swept and mopped. I thought the balcony was a fun feature until I stepped out onto all the bird poop and scattered seat cushions. It wouldn't take much for someone to sweep off as part of cleaning the room. Maybe they are short staffed and are just trying to be quick but a little extra care could go a long ways! We had other breakfast plans. So no review on that.

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Shara

We checked in late and the gentleman at the front desk was so helpful and kind. Beautiful area outside the hotel.

Family_with_children

2/10

Poor

29 Jun 2026

Amanda

The room was very dirty. Hair and debris were all over the floor. I found long black hair all over the bedding. There was bloat flys/fruit flys coming out of the drain in the sink. We stopped last minute because we were too tired to drive home. We should have just kept driving. We drove home the following morning without even brushing our teeth because I was too grossed out to use the sink because of the flys.

Family_with_children

4/10

Poor

29 Jun 2026

Zachary

Bathroom was very dirty, room was just okay.

Family_with_children

10/10

Exceptional

27 Jun 2026

Leslie

I love this property right at the falls. Circular building. Updated and modern. Walking trails right at your doorstep. We walked yo a diner nearby

Family

8/10

Excellent

27 Jun 2026

Dani

Friendly staff and room was clean. Older bathtub that wasn’t renovated with the rest of the room. Parking was easy and convenient.

Friends_and_family Family

2/10

Poor

26 Jun 2026

Nicole

We only stayed for 45 minutes and they refunded my money, the building and entry was very disgusting it looked like it had not been cleaned for months. We went into our room and it had not been cleaned and there were multiple places on the ceiling and wall that had bugs and cob webs. I went to use the restroom as soon as I lifted the toilet seat bugs came out from underneath the toilet seat. There were multiple dead bugs on the bathroom floor. The only thing that was decent about the hotel were the employees.

Friends

10/10

Exceptional

26 Jun 2026

Scott

Special place and friendly staff

Self

10/10

Exceptional

26 Jun 2026

Jonathan

It has been recently updated and the staff was very helpful and wanted guests to enjoy all that the area was offering. The only thing I did not like about this hotel was they really need to place soft close door stickers on each room door as there is no carpeting in the hallways to absorb sound of doors closing so the noise coming from hallways was really loud. Also please, please put up some hooks in bathroom to hang towels or other items.

Partner

10/10

Exceptional

25 Jun 2026

Lora

Right on the river, large rooms and reasonable rates.

Family_with_children

8/10

Excellent

25 Jun 2026

Cynthia

Great location. Older building but very clean.

Family

2/10

Poor

24 Jun 2026

Tony

The room was dirty after we checked in. We had to ask toilet paper. There was no toilet paper in the bathroom the morning when I went to breakfast there was trash everywhere.

Family

10/10

Exceptional

24 Jun 2026

Tana

This hotel has an amazing view of the river. I loved our balcony, we stayed on the 8th floor. The rooms are very spacious and clean.

Family_with_children

10/10

Exceptional

23 Jun 2026

Sandy

Very nice motel and the view from the 7th floor of the falls is beautiful.

Partner

4/10

Poor

23 Jun 2026

Kelley

We would like a refund from out stay. There was dirt and rust in our tub and the staff took hours to come and take care of it and then they didn't even clean it out. We were not able to shower or bathe. Please help us to know how to get a refund for this stay

8/10

Excellent

21 Jun 2026

Yvette

The staff is as always, wonderful.
The hotel is perfectly located, close to restaurants and right on the lovely river walk. We stayed in the king room with river view. Perfect.
The only small complaint I have is that the balcony was dirty, along with cigarette butts on the ground.
The bathroom also didn’t seem as clean as it should be. I think there should be closer attention to detail in that regard. However, you can’t beat the price for its location and views if you have a riverview room.

Partner

10/10

Exceptional

21 Jun 2026

YUEWEI

perfect staff cleanroom！！

10/10

Exceptional

19 Jun 2026

Denys

We had a wonderful stay. We loved our room overlooking the waterfall—it made our stay even more special.

Family_with_children

10/10

Exceptional

16 Jun 2026

Ngan

Friendly staff. Awesome location. Nice breakfast. Clean room

Family_with_children

10/10

Exceptional

12 Jun 2026

Ed

Great view of falls... Amazing!!

10/10

Exceptional

08 Jun 2026

Karys

My kids loved that it's a round hotel.

Family_with_children

10/10

Exceptional

07 Jun 2026

Eric

We relocated to this hotel after our original booking fell through due to the hotel being under construction for renovations. The staff at the Comfort Inn and Suites were extremely helpful and professional. The staff ensured we had a room looking directly over the Snake River Falls below. The room was clean and comfortable, and the complimentary breakfast was good. We would recommend this hotel.

Friends_and_family Family

4/10

Poor

07 Jun 2026

Dovie

Room dirty, did not eat breakfast , parking was good

10/10

Exceptional

06 Jun 2026

Susana Ferrari

Great location with view of the falls from our room. Lots to do within walking distance.

Family_with_children

10/10

Exceptional

04 Jun 2026

Scott

The hotel is across the street from the falls.
Beds were comfortable.
It was a nice place to stay.

Family

10/10

Exceptional

02 Jun 2026

Amanda

The woman who checked us in was so extremely kind and put us on the top floor so we could get a fantastic view of the falls. The room was huge and the layout was wonderful. Clean and comfy.

Friends_and_family Family

4/10

Poor

02 Jun 2026

Janet

Not very clean. There was a leak in the roof that ran through the wiring in a light. They should have at least turned off the electricity to the water leak area and had it addressed. Only had a garbage can there. The view was beautiful but the patios were really dirty. Staff was nice. Funky smell in the hallway.

Family_with_children

8/10

Excellent

01 Jun 2026

Kenneth

Big rooms! Helpful staff.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Adam A

Location, Location, Location! This place is perfectly situated if you are wanting great views of the Snake River in Idaho Falls and easy access to the downtown and walking trails along the river.

Family_with_children

8/10

Excellent

30 May 2026

Elizabeth

Very nice hotel with a great walking path right across the street.

Partner

8/10

Excellent

30 May 2026

Perpetuo

So no confusion, this hotel is an old quality inn and the sign was not removed yet. The location is perfect, lounge / front desk seems to be under construction (old). Room was very clean and as pictures on the website. Breakfast is ok but the front desk help was very out standing. They were very helpful and cordial. Great people make ok stay better.

Family

8/10

Excellent

27 May 2026

Andrea

Staff was helpful when they were at the desk but often they weren’t at the desk

Family

10/10

Exceptional

24 May 2026

Mike

We had a great view of the river. The rooms are spacious and clean. The bed was very comfortable. We plan on staying here again.

Partner

10/10

Exceptional

23 May 2026

Benjie

Very happy with this hotel. Large balcony nice view of the falls.

6/10

Pleasant

22 May 2026

David

The rooms are nice, clean and comfortable but the bed…. NOT for a person who already has back problems! And if you are the person who wants to ignore the great view or the short walk to the falls and stare at the tv, good luck! Terrible WiFi and only a few channels to watch.
BUT, it’s clean, lots of space in the room and is affordable!

Partner

10/10

Exceptional

21 May 2026

Tim

Great location with nice amenities.

Friends_and_family Family

10/10

Exceptional

18 May 2026

Samantha

We could not believe how great this hotel was, especially given how affordable it was. The building has a cool, unique look and the room we got (a double queen) was enormous. The beds and couches/seats were comfortable, the shower was nice, and we had a balcony looking out over the city. The hotel also had an actually good gym (not what we see in most hotels which is usually just a treadmill or two) and the breakfast was excellent. We were just disappointed that we were only driving through and couldn't stay for more than one night.

Partner

8/10

Excellent

17 May 2026

Martha

It appears that they are doing renovations,however the rooms were big and nice. I would stay there again.

Family

10/10

Exceptional

16 May 2026

Michael

It was a really good experience.

10/10

Exceptional

15 May 2026

Tiffany

Beautiful views, clean and spacious rooms.

Family

4/10

Poor

15 May 2026

Sooryung

Had to ask for replacing mattress sheets with hairs on it. Stinky toilet. Just ok but not a place to come back.

Family

6/10

Pleasant

14 May 2026

Stewart

Breakfast was poor, filled with a bus load of people pocketing yogurt, fruit, and pastries.
Very dissappointing!

Partner

8/10

Excellent

14 May 2026

Mary Pat

Everything worked great on a busy weekend. Sizeable rooms with great views.

Family_with_children

10/10

Exceptional

11 May 2026

Ryan

Great experience overall and a great location by the falls.

Partner

10/10

Exceptional

04 May 2026

michel

What a nice hotel, the rooms are big, really big, clean and great location

Family

10/10

Exceptional

29 Apr 2026

Paul

The view out the riverside rooms are out of this world!

Partner

10/10

Exceptional

27 Apr 2026

Norman

Nice view. Clean rooms. Convenient parking.

4/10

Poor

27 Apr 2026

Leslie

Our room was filthy from counter tops to flooring. The patio door had gaps top and bottom as large as an inch wide by 4 inches long. Couldn’t sleep as the noise of the Idaho Falls was across the street. I could go on forever. Never stay here again.

4/10

Poor

26 Apr 2026

Sarah

It was very loud. You get a hotel to sleep and shouldn’t have to report every loud consistent noises that are going on. Staff should be trained in keeping the place quiet for travelers.
Dog barking nonstop, cleaning ladies loud banging of doors against safety latches over and over. These are just a few things that make sleeping impossible.

10/10

Exceptional

26 Apr 2026

Benny

Great place to stay

Family

10/10

Exceptional

26 Apr 2026

Shannon

Really enjoyed staying here. Very clean inside and it accommodated my family of six very well.

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Brandon

Very nice

6/10

Pleasant

23 Apr 2026

Shasta

Check in was great.
The night stand had not been wiped off, mildew in the corner of the shower, a dirty towel on the back of bathroom door, and random hairs in bathroom. The outside of the property needs repairs and updates. The lobby is updated and welcoming. The room was very large.

Friends_and_family Family

8/10

Excellent

23 Apr 2026

Jon

The balcony glass doors need more attention. They were dirty and a lot of cobwebs had collected.
Breakfast was OK. The coffee was terrible and weak.

Partner

10/10

Exceptional

15 Apr 2026

Nicole

Beautiful quiet spot room was amazing

Self

8/10

Excellent

14 Apr 2026

Candace

Location is wonderful, we loved the balcony, and the rooms are a great size!

Partner

8/10

Excellent

12 Apr 2026

Andre

💯

Friends_and_family Friends

10/10

Exceptional

11 Apr 2026

Courtney

Awesome find for a great price. The hotel is a big circle so the rooms are shaped like slices of pie, which was fun and unique. I recommend staying on the floors below the top couple floors. The building is certainly old and our top floor room still seemed to have the slightest hint of cigarette smell from days long past (an unfortunate feature lingering in many buildings of a certain age) but the cleanliness and obvious effort put into modernizing the place made up for it. Breakfast was fantastic and we were very comfortable during our stay. The area is awesome and right next to the Snake River and green belt, which we happily explored during our visit. We will definitely come back if ever in Idaho Falls again.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Becky

Friendly and helpful staff. Rooms clean and I really liked the set up.

Friends_and_family Family

8/10

Excellent

08 Apr 2026

Nikki

Huge rooms with a balcony!! Very friendly staff. Breakfast was delicious!! I didn’t get a chance to use any of the amenities because I got in late; they looked great though! I would definitely stay here again!

Family_with_children

8/10

Excellent

07 Apr 2026

Andy

Big Rooms and Beautiful views!

2/10

Poor

06 Apr 2026

Kevin

Only thing good about this place was the breakfast

Friends_and_family Family

8/10

Excellent

30 Mar 2026

Sandra

Nice hotel with great views of the Snake River

Partner

10/10

Exceptional

30 Mar 2026

Holly

Loved being so close to the Snake River
Clean room. Good parking.
So, so breakfast

Partner

10/10

Exceptional

29 Mar 2026

Christine

This is my absolute favorite hotel to stay at. The rooms are spacious and the beds are so comfortable. I love the view of the river and falls and the balconies are perfect for my morning coffee and the rates can't be beat!