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Mercure Shanghai Hongqiao South

Shanghai · China

hong xin road min hang, 3069View location

8.0/10Excellent96 Reviews
Cleanliness8.8/108.8
Service8.0/108.0
Comfort8.6/108.6
Condition8.4/108.4
Location8.0/108.0
Neighborhood7.2/107.2
Amenities8.0/108.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Shanghai Hongqiao South

The 192-room Mercure Shanghai Hongqiao South is located between Shanghai Caohejing Hi-Tech Park and Shanghai Hongqiao Economic and Technological Development Zone. It is 20 min by car from the Hongqiao International Airport.

It features convenient access to public transportation, a restaurant, lobby bar, gym, conference room, high-speed wireless Internet connection and garden. Perfect for business and leisure travellers.

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With a stay at Mercure Shanghai Hongqiao South in Shanghai (Puxi), you'll be within a 15-minute drive of Nanjing Road Shopping District and National Exhibition and Convention Center. This hotel is 10.6 mi (17.1 km) from The Bund and 7.8 mi (12.6 km) from Jing'an Temple.

Make yourself at home in one of the 189 individually decorated guestrooms, featuring refrigerators and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include a computer station, express check-in, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager China Green Hotel Pets not allowed

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: CNY 500.00 per night

    We have included all charges provided to us by the property.

  • You need to know
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately CNY 78 per person
    • Rollaway bed fee: CNY 200.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

Caohejing Hi-Tech Park 2.7 km / 1.7 mi
Qibao Old Street 3.5 km / 2.2 mi
Shanghai Zoo 4.1 km / 2.5 mi
Hongqiao Int'l Pearl City 5.3 km / 3.3 mi
Laowai Street 101 5.5 km / 3.4 mi
Huangjincheng Road Pedestrian Street 6.9 km / 4.3 mi
Xujiahui Shopping District 7.7 km / 4.8 mi
Xianxia Road 7.7 km / 4.8 mi
Shanghai World Trade Exhibition Hall 7.8 km / 4.9 mi
Metro City 8.3 km / 5.1 mi
Shanghai Stadium 8.6 km / 5.4 mi
Paramount 8.8 km / 5.5 mi
Shanghai Botanical Garden 8.8 km / 5.5 mi
Hongqiao Tiandi 9 km / 5.6 mi
Hongqiao Sports Park 9 km / 5.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hire
  • Valet parking
  • Airport Shuttle
  • Room service
  • Laundry service
Show 24 more facilities & services
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant: 1
  • Smoking area
  • Meeting room
  • Photocopier
  • Business centre
  • Fax
  • Nightclub
  • Non-smoking establishmentExtra charge
  • Single-Use Plastic Free
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Mercure Shanghai Hongqiao South

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CLASSICFAMILY ROOM • CLASSIC • 1 Bedroom • 40 m²FAM.AS
    FAMILY ROOM CLASSICPhoto unavailable2 photos

    Mercure Shanghai Hongqiao South

    FAMILY ROOM CLASSIC

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.AS

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • 220V power supply

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Mercure Shanghai Hongqiao South

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Mercure Shanghai Hongqiao South

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 38 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    Mercure Shanghai Hongqiao South

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • 220V power supply

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BED • 1 Bedroom • 80 m²SUI.DX-KG
    SUITE DELUXE KING BEDPhoto unavailable3 photos

    Mercure Shanghai Hongqiao South

    SUITE DELUXE KING BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    80 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Room amenities

    • Wheelchair-accessible
    • 220V power supply
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 Bedroom • 32 m²TWN.DX
    TWIN DELUXEPhoto unavailable2 photos

    Mercure Shanghai Hongqiao South

    TWIN DELUXE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Room amenities

    • 220V power supply
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 38 m²TWN.SU
    TWIN SUPERIORPhoto unavailable2 photos

    Mercure Shanghai Hongqiao South

    TWIN SUPERIOR

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • TV
    • 220V power supply
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Mercure Shanghai Hongqiao South

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 38 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable3 photos

    Mercure Shanghai Hongqiao South

    DOUBLE DELUXE KING BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Wheelchair-accessible
    • 220V power supply
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BED • 1 BedroomFAM.QN
    FAMILY ROOM QUEEN SIZE BEDPhoto unavailable3 photos

    Mercure Shanghai Hongqiao South

    FAMILY ROOM QUEEN SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D

    Photos are not available for this room type.

    Mercure Shanghai Hongqiao South

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Mercure Shanghai Hongqiao South

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Mercure Shanghai Hongqiao South

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 BedroomDBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Mercure Shanghai Hongqiao South

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX-1

    Photos are not available for this room type.

    Mercure Shanghai Hongqiao South

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 32 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable3 photos

    Mercure Shanghai Hongqiao South

    DOUBLE SUPERIOR KING BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Wheelchair-accessible
    • 220V power supply
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Shanghai Hongqiao South

8.0
Excellent
96 Reviews
Cleanliness
8.8 /10
Service
8.0 /10
Comfort
8.6 /10
Condition
8.4 /10
Location
8.0 /10
Neighborhood
7.2 /10
Amenities
8.0 /10
50 reviews shown
8/10
Excellent
12 May 2025
Joseph
Should have been non-smoking, but next to my room occupants were smoking at 2.00 a.m. and talking a loud. Two things: lack of smoke detector, and wall between room no-sound proof.
Business Self
2/10
Poor
20 Jan 2025
Prabhneet
No English speaking staff, The WiFi service is so bad doesn’t open anything only good for chatting on messengers.
Business
6/10
Pleasant
02 Mar 2020
Thibault

Very poor customer service

Front desk people speaks loud at me to prove they are right. Almost yelled at me. It's incredible.

You can see that the service is very poor.

I booked this Mercure because the one at Jiuting is closed at that time.
If you have the choice, book Mercure Jiuting instead. No bad surprise for sure there.
Business
6/10
Pleasant
28 Feb 2020
Thibault

Worst breakfast ever

They charged 120RMB for breakfast everyday during my stay.
The breakfast doesn not worth it for sure.
Feel free to check the picture attached.
They don't give a price discount or anything. Very bad service.
Business
2/10
Poor
16 Nov 2019
Verified traveler
If you want to stress free trip, do not stay there.
Business Self
8/10
Excellent
08 Aug 2019
Bhavsar
Hotel location, condition and furniture was good. Staff didn’t speak English was a bit problem.
Leisure Family
10/10
Exceptional
30 May 2019
Verified traveler
Excellent. Great stay. Will stay again. Thank you.
Business Self
10/10
Exceptional
10 Feb 2019
Verified traveler
Services and staff at Mercure Shanghai Hongqiao South Hotel are the best that I have experienced. I cannot give them enough praises.
8/10
Excellent
26 Jan 2019
Fraser Wee Tat

Decent good hotel

Hotel stay was gd but location not that fantastic.
4/10
Poor
02 Jul 2018
Frederic

Disappointing Mercure property

I stayed there because of the (relative) proximity to Hongqiao train station. I arrived late. The front desk could not speak English. No options for a late dinner (room service or otherwise). The room has a smelly bathroom (mold), and while I had reserved a non-smoking room, the entire room reeked of cigarette smell. Pillows were bad, and the window looked directly into another room. There was a constant noise (central AC humming maybe?) that prevented a restful sleep. Walls are paper thin so you hear people talking in the adjacent room (and I am seriously deaf). I had to argue to have breakfast because I did not purchase a package (the host would literally deny me entry even though I offered to pay. They would not take Visa for payment (in a hotel!!) at breakfast, only cash. The breakfast was mediocre, with pastries at least 3 days old.
8/10
Excellent
14 Jun 2018
Verified traveler
Hotel is OK. Not very convenient to Hongqiao airport. Best if you speak Chinese.
2/10
Poor
26 May 2018
Brian
Front desk ability to help non-Chinese speaking guests absolutely horrible. You expect someone to speak English, even if just little, at an Accor establishment. Never will go there again.
8/10
Excellent
23 Apr 2018
Jenna

Short Stay

I was relocated to this hotel in the middle of the night because the one I booked lost my reservation. This hotel was a nice place to stay, but unfortunately I only was able to stay for a few hours. The rooms are spacious and include many amenities.
8/10
Excellent
28 Jan 2018
Fraser Wee Tat

Value price for a mecure hotel.

Generally the stay was alright except that the room that i was allocated happened to be surround with noisy neighbours and the wall seem to be thin as I am able to hear neighbour or people in the corridor talking. Other than that, it was a good stay.
8/10
Excellent
08 Dec 2017
Soma
Nice neat hotel, staff helpful but not great. Hotel is to a building repair, and next to a large empty ground. But walk across and there is mall, with starbucks and food outlet.
8/10
Excellent
13 Oct 2017
Shawn

Nice hotel, but not in convenient area

Hotel seemed fairly new, and was a nice stay. I did have some problems with the wifi when i arrived, but front desk helped me get that sorted out. I stayed for a business meeting, and the area is not too exciting. There is a lot of construction going on, and there are food options, although many may not appeal to westerners. This is more of an issue because the hotel doesn't have a real restaurant on site for dinner.
8/10
Excellent
25 Sep 2017
Ong

Location is ok, staffs are friendly.

The Toilet bowl was not working and they have sent repair man to make repair but problem not solved... We have to go down to the basement hall to use the toilet, for 3 days morning.
8/10
Excellent
25 Aug 2017
Thi Duy Thanh
Its good but quite far from metro station. the view around is not nice.
10/10
Exceptional
31 Jul 2017
bashir j

great hotel

i enjoyed my stay,the stuff very helpful rooms were very clean and comfortable
6/10
Pleasant
25 Jul 2017
Faye
New hotel but the layout of room is not convenient.
10/10
Exceptional
24 Jul 2017
Verified traveler

Clean, modern cheap

PERFECT, Clean, modern cheap, Does the job, in and out for work.
10/10
Exceptional
18 Jul 2017
Verified traveler

Good service clean. Good location

Good service, clean, we liked it
10/10
Exceptional
07 Jul 2017
Simon

No laundry no room service,

Nice, quite, pleasant, I will stay again price reasonable,
6/10
Pleasant
24 Jun 2017
Verified traveler

nice close to airport and subway

hard time to extend my stay .
I was very disappointed because they do not accept to extend at the same rate , while there was available rooms .
4/10
Poor
02 Aug 2025
ALEXANDRE

Não vale

Vila ruim. Longe de tudo. Atendimento e estrutura sofrível
Business
8/10
Excellent
24 Nov 2021
Verified traveler

accor 체인 가성비 호텔

1. 런드리는 세탁방을 무료이용 가능(세제포함)
2. 상해이긴 하나 번화가 중간에 있어 어딜 가려면 택시이용(지하철 역사도 2km 거리에 있음)
3. 방배치는 북동(뷰 위주), 남서(일조 위주) 라서 편의에 따라 결정하면 됨
4. 복합건물이라 밑에 병원과 가라오케 같은게 있는데 새벽까지 운영하는 듯 하나 소음이 올라오지는 않음
5. 참고로, 라운지가 별도 없는대신 1층에 웰컴초콜릿이나 커피, 티를 무료로 제공함
Business
8/10
Excellent
07 Dec 2019
Meli
房間衛生,簡潔, 設計合理, 最喜歡其大長桌,近機場。 只是附近配套不是十分足夠。 早餐還可以,但選擇有限。
Business Friends
10/10
Exceptional
19 Nov 2019
Guy
L'entrée en travaux est un peux surprenant, pour le reste magnifique.
Business
8/10
Excellent
04 Nov 2019
Jane
コンビニが近くにあったらもっと素敵かな。スタッフさんはみんな親切です。全体的には満足しています^ ^
8/10
Excellent
21 Oct 2019
mei ling
WiFi 夠弱,要改善
Friends
8/10
Excellent
21 Oct 2019
Peggy
Is far away for metro, and not much delicious food around... but this is my first time to Shanghai and I felt the staffs are helpful. They are willing to help me to order the take away by themselves as I don’t have their apps... I’m really appreciated that. And one staff named Sandy is the most politely and professional one at reception. She was so details and will ask the driver to help and take care of our luggage when we left by taxi. I’m happy that I met a kind and professional staff like her on my first time at shanghai. Thank you.

But for the restaurant ( breakfast), not much choice and not delicious at all, need improvement.
Leisure Family
10/10
Exceptional
27 Sep 2019
Verified traveler

잘 지내다왔어요~^^

마트도 가깝고 친철하고 청결도 좋았어요.
전 주로 택시였지만 대중교통 이용하긴 좀 먼거 빼곤 좋아요
8/10
Excellent
18 Sep 2019
ya
歯ブラシは部屋になかったですが、フロントに聞いたら頂けました。
Business
8/10
Excellent
09 May 2019
Verified traveler
客室に入る前に、通路に工事用の資材が置かれて
埃だらけだったけど客室は清潔でした。
フロントのスタッフもみんな親切でした。
Business Partner
8/10
Excellent
17 Apr 2019
MIN SHIK

가성비

가격대비 로비가 깔끔합니다.
담배냄새가 살짝 있었고 연결된 에어컨 송풍기를 통해서도 나오는것 같았습니다.
가격이 비해 나름 만족했습니다.
6/10
Pleasant
11 Apr 2019
YUI WING
Always found problem from the front desk.
10/10
Exceptional
07 Apr 2019
nouamane
Le petit déjeuner a améliorer a part ça l hotel est super beau merci
Partner
8/10
Excellent
21 Mar 2019
Sze Kit Leddy
附近離地鐵有點遠。如果酒店有24小時送餐更好。服務確實有比以前提升了。
8/10
Excellent
27 Jan 2019
YI-SHI

Nice hotel for business trip

Close to airport, clean room, great room rate.
Staff was very friendly, help to book taxi everytime I went out.
8/10
Excellent
22 Jan 2019
Verified traveler
カジュアルな綺麗なホテル
8/10
Excellent
15 Jan 2019
Johnny

整體優良,流程與人員訓練可再加強

整體的住宿體驗算是非常好的,設施也不錯,清潔也做得很好。

唯一美中不足的是前台,禮貌方面沒有問題,但動作太慢了,往往服務一個客人就要耗去不少時間,這可能是有流程上可以改善之處。另外就是要 check-out 時,個人在請前台協助訂車前往機場時很清楚地說明是請車輛於 5:20 抵達,前後誤差五分鐘就算了,結果卻是在 5:07 就已經把車輛叫來,結果 check-out 的過程中又發生許多不順的狀況,讓駕駛等了許久,個人以為這就是訓練不足的問題了。

希望作為一家舒適的酒店,尤其目標是商務客,建議還是要強化這些細節以及人員的訓練才能做出好的口碑。
2/10
Poor
17 Dec 2018
Verified traveler

the worst hotel

From the moment I checked in to this hotel, I felt embarrassed. As soon as I received the room assignment and unpacked, someone heard a key to get in and out of my room. When I opened the door, I assigned another person and me the same room. Why was the price so low that it meant getting into the camp? I do not understand how to make such a mistake. And when I checked in, I noticed that the deposit with the four people who accompanied me was withdrawn from my bank book. And when I checked out, I returned the key and tried to pay it, and said that everything was all done. So, when I checked in, I thought the payment was not a deposit, and the payment was normal. Two hours before departure, when I called the taxi to the airport in time for the flight, the hotel made an attempt to withdraw from my bankbook account five times. I did not have a balance and I ended up paying twice. I was really embarrassed. The departure time is approaching, I do not understand the words well, I do not understand whether the money is refundable or not, Oh really I thought the hotel was the worst from beginning to end. When I go to Shanghai, I do not want to be around.
2/10
Poor
21 Nov 2018
pedro
el hotel que pagamos mas y por el que obtivimos menos pesimo wifi el personal no sabe que es el servicio hotelero las habitaciones muy pequeñas los espacios inadecuados su nivel en mexico seria 2 estrellas
8/10
Excellent
12 Nov 2018
Fred58
比較的地下鉄が使える距離。シャトルバスが良い。しかし、Wi-Fiが制限高く機能的でなかった。
8/10
Excellent
09 Nov 2018
Bun

WiFi不能自己連缐

WiFi設定有問題,沒辦法自己連缐,還好服務人員有禮地幫忙,協助連上網路。
10/10
Exceptional
04 Nov 2018
Verified traveler

머큐리홍차오사우스이용기

홍차호공항(특히 1번 터미널)에서 매우 가까운곳에 있으며 , 교통이 혼잡하지 않은곳에 있어서 인지 택시로 오가는데 거의 막히지 않았습니다 (택시비가 대략 25-30위안정도 ). 특히 저는 머무는중에 홍차오에서 기차를 이용하기도해서 오고 가는것이 위치상 매우 편리 했습니다. 더불어 가격도 매우 좋았으며 룸관리도 깨끗하고 조용 했습니다. 주위에 전철역도 가까이 있어서 , 전철이 이용하려는 경우에는 편리한 부분이 있다고 생각합니다.. 주위에 한국이들이 사는지 , 한국사우나 및 음식점이 한곳 있었습니다. 건너편에 큰 쇼핑몰이 있고 , 지하에 슈퍼가 있어서 이용이 편리합니다.
4/10
Poor
28 Sep 2018
Cerelia

服务差

入住前已致电询问是否收取押金的情况,前台告知房间没有消费品,不用收押金,因为房费也是提前预付的,但是check in时还是要收押金,前台告知由于还没收到第三方的汇款!!!而且订了两间房,且房间一个窗户大,一个窗户小,这样的安排很不合理!退房撤销押金耗时很久!员工工作效率低!!
10/10
Exceptional
25 Sep 2018
HSIN CHUAN
近虹橋機場,方便. 飯店新穎, 乾淨. Free wifi.
會推薦給其他友人.
10/10
Exceptional
27 Apr 2018
CHENGWEI

漕河逕的好住宿

酒店挺新的,服務也挺好,對面有河馬鮮生,附近有不少吃的餐廳
8/10
Excellent
20 Apr 2018
YU HUI
位於地鐵站步行約10分內可到達飯店,附近也有商場可逛及覓食
飯店內裝新穎,接待人員素質也可,辦入住及退房都很迅速!
走進大廳有股清香味道很舒服,房間設備也比預期的來要的好哦!

Location & surroundings

Mercure Shanghai Hongqiao South
hong xin road min hang, 3069, Shanghai, China

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Mercure Shanghai Hongqiao South

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