Name: Renaissance Shanghai Caohejing Hotel
Address: 397 Tianlin Road, Caohejing Hi-Tech Park,Minhang, Shanghai, 200233, CN

10/10

Exceptional

11 Jul 2026

Tomohide

Your help in arranging a taxi in an unfamiliar place was greatly appreciated. The breakfast was also very delicious.

Self

10/10

Exceptional

23 Mar 2026

Lori

Courteous staff, high quality room details.

Business

8/10

Excellent

11 Mar 2026

ZHENG HAN

Clean

10/10

Exceptional

29 Aug 2025

Peter

Clean room and friendly staff

Leisure Family

10/10

Exceptional

26 Aug 2025

Vasil

Перфектно

Leisure

10/10

Exceptional

20 Jul 2025

Vasil

Много хубаво

Leisure Family

8/10

Excellent

20 Jun 2025

Sin yan

Very clean and comfort bathroom, location is good, just 7-10mins to difference metro station. Very quiet. the only flaw there is no bellboy to help.

Friends_and_family Family

10/10

Exceptional

04 May 2025

Verified traveler

Thank You

We appreciated the staff’s professionalism and warmth throughout the hotel during a busy holiday. Very special thanks to Natalie, who, at check-in, dinner, and our departure met us with friendliness, thoughtfulness, and kindness—again, despite being very busy. Much of our lasting positive impressions of the hotel stem from her superb hospitality. Further thanks to Bella at check-in, Cora at the fitness center, and Maggie, Mary, and the entire staff on 28. The entire staff was excellent during our brief stay. Thank you.

Friends_and_family Family

10/10

Exceptional

28 Mar 2025

Koh

Clean and comfortable bed, near MRT and shopping area

10/10

Exceptional

23 Mar 2025

Mark

Excellent Hotel

Great hotel for the money.

Business

10/10

Exceptional

18 Aug 2024

Tony

Lovely hotel, will certainly stay in Renaissance hotel more in the future and especially if I’m in Shanghai

Business Self

10/10

Exceptional

18 Feb 2024

zhenxing

Very good buffet and all the stuff are friendly.

10/10

Exceptional

07 Oct 2023

Yuyan

Rooms are Good for the price. But swimming pool is not fun. Has to wear a cap.

10/10

Exceptional

06 Aug 2023

NAMMIN

Overall it was good and excellent experiences

10/10

Exceptional

21 Jul 2023

Haibing

Quiet location in a high tech business park.

Leisure Family

10/10

Exceptional

21 Jul 2023

Haibing

Business park location.

Leisure Family

10/10

Exceptional

11 Aug 2021

Jingwen D

Good, clean, no fuss

The service is getting better and better each time I stayed in the last 12 months. Great job.

Business

10/10

Exceptional

18 Feb 2021

Genaro II

Best staycation hotel during CNY

Excellent custoner service, modern and comfortable rooms, controlled temp indoor pool and clean changing room; perfect for kids, delicious variety of food from restos and free breakast. My family super enjoyed our stay here more, best among the other 2 hotels we checked in later.

Friends_and_family Family

10/10

Exceptional

19 Jan 2020

Verified traveler

Quiet, clean and safe. Modern interior design and echo friendly.

Friends_and_family Family

10/10

Exceptional

02 Dec 2019

Verified traveler

Very nice hotel. Albeit truly a business hotel in a business section of Shanghai. Great rooms and friendly staff. Literally the best breakfast buffet I have ever had. This buffet beats the Mandalay Bay in Vegas and even the Waldorf in Shanghai as well several others I’ve been to.

Friends_and_family Family

10/10

Exceptional

10 Nov 2019

Verified traveler

Great hotel to stay

Staff was overly friendly and helpful from every aspect of the stay. Room was clean and very comfortable.

Business

10/10

Exceptional

11 Sep 2019

Jianping

An excellent stay

Overall, the hotel is excellent.

Business

8/10

Excellent

11 Aug 2019

Verified traveler

There is no much choices around the area. It takes aroynd 25 mins to Hong Qiao Airport will not gave any traffic jam. If your work is around Hing Qiao area then it's a good choice.

Business Self

4/10

Poor

08 Jul 2019

MOHIT

stained towels, limited vegetarian

Hotel staff is fine but hardly anyone speaks english. The rooms and the hotel in general is getting tad old with furnishings run down and needs improvement. Rooms are bit small. When i checked in they didn't even had a courtesy to send some to my room with my bag to direct me to the room and other amenities and information. The food is fine but the options for vegetarians are very very less. In the entire buffet dinner range the only thing vegetarian was salad and pasta. others had either seafood or eggs. Towels provided to me had stain and the air conditioning was poor, which was switching off the cooling again and again. I only received a patient hearing and an apology. Wish i could get my refund. I dot think it deserves a 5 star rating and leave alone a Marriott group tag. Didn't expect such experience from this hotel chain.

10/10

Exceptional

04 Jul 2019

HUNG PHENG

Room is clean and comfortable. Service at Renaissance is always very good.

10/10

Exceptional

26 Apr 2019

SIU

This is a very clean and modern hotel with very high ceiling. Room is quite clean with lot of accessories. Some hotel staff speaks good English, but some staff cannot. Hotel lobby looks very grand and pleasing. Bathroom in room also quite clean and well maintained. This hotel is not close to too many facilities and restaurants. It is quite a distance to walk to the closest subway station (more than 10 mins). This hotel is about RMB40 by taxi to Hongqiao Airport when there is no traffic jam. Overall, I still recommend this hotel.

Leisure Family

10/10

Exceptional

31 Jan 2019

JONG HEON

Pretty nice hotel, kind staff

Overall it was good. Friendly staff, well cleaned room. Kind staff of restaurant. Reasonable price of buffet dinner. All things great except nothing around the hotel; but taxi was convenient for my family, not much bothered from it.

Family

10/10

Exceptional

25 Jan 2019

Teng Hao

Good quality hotel with clean room

Check-in was smooth. Room was clean and bright. WIFI was free, accessible throughout the hotel, including the lift, but speed can be improved. There was not a lot of shopping around the hotel, but a train station is within a 10 min walking distance. It will be great if free shuttle service can be provided to fetch guests to the hotel.

10/10

Exceptional

20 Dec 2018

Sharon

Director of Production

I love staying at the Renaissance Caohejing Hotel. The staff is always friendly, the facility extremely clean and there is a copious amount of delicious food to chose for breakfast.

6/10

Pleasant

17 Sep 2018

Pat

I was there on Business and had a weekend layover and decided to take a tour. The Concierge staff did not speak English well and we had some miscommunications regarding my tour. However, when I expressed my displeasure and frustration with the hotel manager he apologetic and quick to \"make it right\".

10/10

Exceptional

08 Sep 2018

Yi-chun

Clean and neat; service is good. Breakfast not so impressive but acceptable

10/10

Exceptional

18 Jun 2018

Verified traveler

Amazing

Very Quiet, 5-minute walking distance from subway, Great for business

10/10

Exceptional

06 Apr 2018

John

Best stay in the area in Shanghai!

Fantastic location and stay. This has now become my goto hotel in the area

10/10

Exceptional

29 Jan 2018

Vanessa

Not much near by but the hotel itself was quite good. The breakfast had a good variety and was tasty with western ad asian options. There are two metro stations nearby but still a 10 minute walk to each. The hotel is off the main street but you can see the logo on the building easily. At the time of our stay the road near the hotel is closed off for construction so there was a slight re-routing for our taxi. However, the hotel itself was great and we enjoyed our stay very much.

8/10

Excellent

07 Dec 2017

WAI LING

Thanks for the primised welcome fruit plate.

8/10

Excellent

18 Oct 2017

Beth

Felt supported

Very spacious rooms, very efficient and supportive staff. One staff member, Jimmy, went out of his way to be of service.

8/10

Excellent

27 Jul 2017

Verified traveler

Nice hotel for business trip. Good selection and variety of breakfast buffet food.

8/10

Excellent

11 May 2017

Kiu Fung

I stayed 2 nights in this hotel. After check out, I received an email from hotel. Hotel informed me that I seems left my own hair dryer in the room but mistakenly took the hotel hair dryer and would like me to double confirm it. As my luggage is not big and always keep my hair short, I never bring my own hair dryer for business trip and only use hotel hair dryer. This was a special experience in this trip

10/10

Exceptional

18 Sep 2016

Eddie

Shanghai - Tech District

Great Place. Good location. .

10/10

Exceptional

14 Jul 2016

Verified traveler

Great, clean, modern hotel. Very convinient if you are working in the industrial park, or having meetings around Hongqiao area of Shanghai. Lots of restaurants, extensive room service and really nice breakfast buffet. Good place for sure! I'll definitely stay here again!

10/10

Exceptional

16 May 2016

MoYeon

Renaissance Hotel in ShangHai was good

Comfortable and calm

10/10

Exceptional

04 May 2016

Verified traveler

Quick Business Trip to Shanghai

The hotel facilities were great, both clean and modern. Location is within a business park, so you will need to take a taxi to shopping or restaurants. In-house restaurants have good selection variety (Western and Asian), but the food taste is not that great by Western standards, and they are all very expensive for what you get. The staff was helpful and friendly, with good English skills. Beds were a bit too firm by Western standards.

10/10

Exceptional

28 Apr 2016

MRP

Very Good Hotel for business

It was a nice experience. the hotel is located 40 min from center of Shanghai, 30 min from French zone.
For business is very well located due to is near both airports.

10/10

Exceptional

27 Apr 2016

Cheng

My first visit to Shanghai

Overall impression of this hotel was good, in particular that staff were attentive and cheerful. Good value for money, albeit metro connection to and from hotel was not a friendly ride. Only 5 min walk from metro line 12, with very convenient connection to various attractions.

Family

10/10

Exceptional

20 Dec 2015

Marie

Great for Hi-Tech business park

Great design, great condition. Very comfortable stay for business. Restaurants and gym were both to a high standard. Not close to Shanghai centre, but good for the Hi-Tech business park.

8/10

Excellent

23 Aug 2015

David C

Great hotel! Would definitely stay again.

Stayed here on a business trip. Great hotel, amazing service. Feels like a top notch hotel. Great room, great gym, etc. My only complaint (minor) is that in the immediate area, there are not a lot of restaurants since it's in a business park. Closest place to walk to for food/drinks outside of the hotel would be 10-15 minute walk. Not bad, but not quite as close as some other hotels nearby.

8/10

Excellent

03 Feb 2015

Mei Fong

Comfortable stay

The staff at concierge is helpful.

10/10

Exceptional

07 Dec 2014

Edwin

Great hotel as expected for Renaissance Hotel

The hotel building and room were beautiful, clean, and new, breakfast was amazing.
The staffs were also very helpful.
Free internet for Marriott member.

10/10

Exceptional

19 Sep 2014

Renee R

Very good experience

Stayed for work in Club Level room. Good food for breakfast, decent appetizers in the evening. The room was very nice, but it was odd to have a window into the bathroom. The hotel was located conveniently close to the 9 Line Metro station, main freeway from the airport and popular businesses. We walked to the office daily. Great workout room and pool. We would definitely stay again, but always pay for the club lounge floor. It's worth it.

10/10

Exceptional

12 Aug 2014

Scott

Great modern hotel

This hotel was great as I was doing business nearby. The food was great and the room was really comfortable. The staff were probably the most friendly I've experienced in Shanghai

10/10

Exceptional

31 Jul 2026

WAI LING

房間紓適乾淨，水力熱水足，空調夠，床紓服。早餐豐富美味，服務好。

10/10

Exceptional

19 Jul 2026

Joachim

Das Zimmer war groß und sauber. Das Personal war immer freundlich und das Frühstücksbuffet war sehr umfangreich.

Business

10/10

Exceptional

19 Jul 2026

Joachim

Das Zimmer war groß und sehr sauber. Das Frühstück ist erwähnenswert. Das Hotel selbst ist sehr gepflegt und schön eingerichtet. Taxis oder Didi Autos sind immer innerhalb weniger Minuten verfügbar.

Business

10/10

Exceptional

13 Jul 2026

Niels

Fint standard kæde hotel. Lidt kedelig bar. Værelser super fine

Business

10/10

Exceptional

02 Jul 2026

WAI LING

高新區方便優質酒店，附近有商場食肆，只欠每天房間水果。

Business

10/10

Exceptional

19 May 2026

Peter

Prima hotel goede plek.en prima eten !

Business

6/10

Pleasant

30 Apr 2026

Hidetaka

I asked to change the room due to smelling smoking.

Business

10/10

Exceptional

19 Mar 2026

MinJu

직원이 친절하고 피트니스 센터 자주 관리해줘서 좋아요!

Self

10/10

Exceptional

17 Mar 2026

Kam Ying

Exellent services and facilities. Very clean rooms and nice breakfast. I would definitely stay at this hotel again!

Business

10/10

Exceptional

15 Mar 2026

Cesar Miguel

Personnel was exceptionally helpful! Well done. Rooms clean and spacious. Good breakfast as well. And 10 min walk to metro

Business Self

10/10

Exceptional

25 Dec 2025

JWOAN

非常好。

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

yu hsing

有，滿意

Business Friends

10/10

Exceptional

11 Nov 2025

Dongmin

방은 깨끗했고 담배 냄새도 나지 않았습니다

Business

10/10

Exceptional

30 Oct 2025

Matteo

Room is big and beautiful. Super clean.
Personell very kind and available.
Breaskfast is superior. One of the best choice ever had in my travels.
There is a big MALL at 400 m distance

Business

10/10

Exceptional

26 Oct 2025

WAI LING

貴得有道理！

鄰近印象商場方便，食肆多。酒店早餐優良，人頗多。房間整潔寬敞。

Business

10/10

Exceptional

29 Sep 2025

shigetsugu

いつも清潔

Business

10/10

Exceptional

16 May 2025

szu ling

The service was professional, friendly and efficient.
I had a morning call, but I missed it. 5 minutes later, a lady came to knock knock on my door to make sure I was up.

Business

10/10

Exceptional

05 Apr 2025

Pak Shing

The sleeping bed is soft in the middle

Leisure Family_with_children

10/10

Exceptional

20 Dec 2024

Verified traveler

Best hotel ever and I stay in different hotels every month. Hospitality of the staff is top!