Hilton Huizhou Longmen Resort

China , Huizhou - Guangdong
Huizhou, Fuli Nankunshan Hot Spring Healthy
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14 reviews shown

10/10

Exceptional

08 Sep 2025

JIAHAO

Good experience

Leisure Partner

4/10

Poor

20 Oct 2024

canson

The washroom especially the toilet stall was filthy, it was not cleaned properly at all. It’s like a public washroom.

Leisure Friends

6/10

Pleasant

20 Jul 2020

Verified traveler

Hilton only in the name

The receptionist didn't understand English and completely ignored me even though I'm the one, who booked/paid for the room.
Positives: stunning views from the room, very quiet, large room, comfortable bed, nice grounds overall, pool and beautifully designed hot springs that Hilton guests can use.
Negatives: run down facilities (that's nothing to do with the closed ones due to regulations, I get that), rubbish laying around the grounds with some hazardous spots,hardly any Western options for breakfast(is this even Hilton?!)and even Chinese options sub-standard in quality and not worth the money(seriously,don't bother), not a single smile from any staff, no cutlery/cups/salt and pepper/sugar at breakfast so one has to self-serve for everything(are they lacking staff? how can this be an upscale hotel?Even B&Bs offer these basics already on tables!), no tea bags to choose from, only the most basic cheap drink dispensing machines, tables remaining dirty for ages with outside ones not cleaned at all after being used, people very obviously smoking inside the hotel AND inside the rooms even though the whole place is supposed to be non-smoking,NO teaspoons in the room-am I supposed to use my finger to stir my cup of tea/coffee?(only ONE tea bag/coffee sachet provided),no slippers until we asked, which is ironic because items such as disposable toothbrushes etc which are supposed to NOT be in the room according to Guangdong regulation,were there.No masks or social distancing by guests

Friends_and_family Family

6/10

Pleasant

28 Sep 2019

Verified traveler

I’ve stayed in many Hilton’s, Doubletrees, and Conrad’s in many countries... i’m well accustomed to the standard of services...

Well designed.. well maintained... friendly and helpful staff...rooms are clean

However...

6/10

Pleasant

09 Jan 2026

Ka Man Carmen

N/A

10/10

Exceptional

30 Jul 2025

Elvin

The hotel’s public facilities are well maintained — hallways and lobby are clean and tidy. Although breakfast options are limited, they cover all the basics: bread, eggs, porridge, juice, and coffee. Service is prompt and attentive; issues like a clogged toilet and requests for extra bottled water were handled quickly. The hotel offers a wide range of recreational amenities, including a swimming pool, game room, kayaking, go-karts, and archery. Behind the property is a peaceful river with a flat walking path that’s perfect for a stroll. While road construction outside the resort area causes some bumpy conditions, the overall stay was extremely pleasant despite the minor inconvenience.

Leisure Family_with_children

10/10

Exceptional

12 Mar 2023

feng

环境好，早餐不错

各方面中规中矩，唯独要吐槽一下牙刷刷头质量太差了。

Partner

6/10

Pleasant

25 Oct 2021

kwok ming