Passport Inn And Suites Chaplin

10/10

Exceptional

22 Jul 2026

Sarah

Nice room, helpful staff, was quiet and far off the road to be quiet for sleeping. It was an easy, breezy, pleasant stay. Great lamps and plugs for charging phones, etc,

Self

10/10

Exceptional

21 Jul 2026

Annette

Perfect for a night or weekend stay. The room was very clean, comfortable, and quiet. There was a beautiful lake & trail just a 5-minute drive away. The check-in process was easy, and the gentleman at the front desk was very pleasant.

Self

8/10

Excellent

13 Jul 2026

Matt

Overall, great place… The only gripes that I had were that the shower was very low, which didn’t affect me but if you’re over 6 feet it might’ve been a problem… The other thing I noticed which I thought was a little strange the key cards were very wonky and very difficult to unlock the room from time to time… aside from this great place to stay for the money… Beautiful rooms and very friendly staff

10/10

Exceptional

12 Jul 2026

James

Would stay again. Basic but worth the price. Solid bed, good AC and it was very clean.

Partner

10/10

Exceptional

12 Jul 2026

Leah

This motel exceeded my expectations. Clean, well maintained room. Even had a fridge and microwave. Comfy bed as well. I would definitely stay here again.

Self

8/10

Excellent

12 Jul 2026

Raluca

The room was impeccably clean. The entrance was from outside. The room was small.

Partner

4/10

Poor

10 Jul 2026

Paul

Hotel was ok just to have a quick place to rest for a night or two. The shower did not have hose attached to shower head, just fixed round head. No ice machine or morning coffee. Was just ok!

Partner

10/10

Exceptional

09 Jul 2026

Oliver

Very nice facility!

Self

6/10

Pleasant

02 Jul 2026

Joseph

Quit place

Self

4/10

Poor

27 Jun 2026

Mary Kathleen

Hotel was clean, area was shady. Confident there were prostitutes there.

Self

10/10

Exceptional

24 Jun 2026

Wilmarie

It was very spacious and the beds were very comfortable and clean bathroom was also very clean it had towels and i had a microwave and fridge. Overall i think everything was good

Family_with_children

10/10

Exceptional

20 Jun 2026

Gail

Staff was friendly and helpful. While the place was not perfect, I could tell that the ownership was working towards improving as much as they possibly could. The bed was comfortable. The room smelled clean and looked clean.

Self

10/10

Exceptional

20 Jun 2026

William

Nice place

Self

10/10

Exceptional

20 Jun 2026

Elmer

Clean rooms and looks new, staff are very nice and accommodating, within minutes away from Walmart, Aldi’s, Subway, Wendy’s and a Diner across the street. Will definitely stay again.

Self

8/10

Excellent

17 Jun 2026

Paul

Very nice staff. Considerate and helpful. No frills property but perfectly clean and a convenient location.

10/10

Exceptional

16 Jun 2026

Elmer

Clean rooms, staff are very nice and accommodating, close to Walmart, Aldi’s, Wendy’s, Subway and a Pizza Place. There’s also a Dinner across the street that serves breakfast and lunch.

Self

10/10

Exceptional

15 Jun 2026

Carlos

Very good

Self

10/10

Exceptional

15 Jun 2026

Chris

Very happy with room and staff

Self

8/10

Excellent

14 Jun 2026

Lisa

The room was small but clean. Check in and check out were simple and quick. Would stay again!

Friends_and_family Family

4/10

Poor

14 Jun 2026

Ryan

Room must have formerly been a smoking room. Musty odor, probably from the carpet, doors, and other unreplaced surfaces. Not well cleaned around beds. Curtains do not cover windows well. Multiple large dead bugs in the room that show they are not vacuuming well. Bloody fingerprints by the window?
This is a motel. The \"office\" is completely empty except for an attendant behind plexiglass. He was friendly, but the rooms still need significant work to be a comfortable place to stay.

Family_with_children

6/10

Pleasant

04 Jun 2026

Miguel

Here’s a polished version of your review:

Last night, I stayed at the Chaplin Inn & Suites because my daughter was attending a UConn orientation today. The price was reasonable, and the property had many positive reviews, which helped influence my decision.

The staff was friendly, and at first glance the room appeared clean. Unfortunately, there was a very strong odor in the room that was difficult to ignore. It smelled as though the room had not been properly aired out for a long time. The odor made the stay less comfortable than expected.

Fortunately, there was a Dollar General across the street, so I was able to purchase cleaning supplies, air fresheners, and a plug-in air freshener to help mask the smell. While I appreciated the friendly service and fair pricing, addressing the room odor would greatly improve the guest experience.

Family_with_children

2/10

Poor

03 Jun 2026

Debra

Property is kinda run down...seems like owners trying to improve. TV has very poor service...couldn't watch without continuous buffering. No ice machine. Beds were comfortable. Ppl beside us were fighting...could hear TV from neighbors on the other side as well

Family

10/10

Exceptional

31 May 2026

Jeniece

Very clean, smelled pleasant (NOT air freshener covering up a foul smell) like genuinely. Smoke free room as well. If I had to fault anything it would be that there was no place with hangers for the nice shirts I ironed.

Business

10/10

Exceptional

28 May 2026

James

Quiet, clean, and comfortable.
Would stay here again.

Partner

4/10

Poor

20 May 2026

DEBORAH

It was pretty clean however you get what you pay for. It was ok for one night. My husband got woken up which woke me up to a Carpenter ant crawling on his hand. We looked around and didn't see anymore but i slept with the blanket pretty much over my head and we left first thing in the morning. The door frame was pretty bad and the toilet was quite wobbly. Wont stay there again. No chair to sit on either, but, like i said, you get what you pay for and for the price it was ok.

Partner

8/10

Excellent

11 May 2026

Maciej

1

Partner

10/10

Exceptional

10 May 2026

Patricia

This is \"no frills\", but highly recommend. Pleasant all around...from check-in, to complimentary items to the coziest bed and pillows. 15 minutes from UConn campus, close to State Park, restaurants and scenic drive.

Partner

8/10

Excellent

10 May 2026

Dr. Dae

Very clean room. Comfy bed.

Partner

10/10

Exceptional

10 May 2026

Andreas

This is a friendly motel, looks like recently renovated. It offers a great and affordable overnight stay for example for visiting UConn parents (15 min to Campus). There is also a beautiful State Park nearby with hiking, birding and boating options. The reception was friendly and efficient, the room clean and. functional.

Self

10/10

Exceptional

08 May 2026

Jaclyn

The room was clean, it was very easy to check in. We had no issues during our stay.

Partner

10/10

Exceptional

28 Apr 2026

Dawn Marie Carella

Very clean rooms , bed was very comfortable. Quite place

Partner

10/10

Exceptional

26 Apr 2026

Michael F

Very clean no loud noices coming fro other rooms. A very pleasant atmosphere. Definitely would stay there again!!

Partner

4/10

Poor

26 Apr 2026

Michelle

Ok

8/10

Excellent

14 Apr 2026

Marissa

The room was clean and updated but beds are not very comfortable, so definitely do not recommend staying longer than two nights.

Partner

8/10

Excellent

12 Apr 2026

Karen

Did not find an ice machine. Dollar general across the street.

10/10

Exceptional

04 Apr 2026

John

Nice clean rooms. Staff very friendly.

10/10

Exceptional

29 Mar 2026

Xandria

Cute homey little place! Not much to do on the property but my room was very cute and clean!

8/10

Excellent

28 Mar 2026

Kathleen

Great motel for an overnight stay.
Under renovation, so next visit to the area, hoping to check it out to ensure remaining upgrades are done.

10/10

Exceptional

25 Mar 2026

Robert

Gas station with a convenience store and a Dunkin

Self

8/10

Excellent

23 Mar 2026

Roger Jun

The Front Office staff was helpful.
The only problem we had was there’s no cold water in the shower but we were given a new room.
For its price, it is worth the stay.

Partner

6/10

Pleasant

18 Mar 2026

Zachary

It's a very affordable option. Because if that is very basic. You do get things like a microwave and mini fridge but my room didn't come with a bar in the closet or other option to hang my clothes. The bathroom has no heat so staying in March it was quite cold in there especially when the light was on and the vent was pulling air.

Self

10/10

Exceptional

10 Mar 2026

Dwayne

Staff was extremely friendly. Rooms were clean, but needed some internal repairs.

Self

8/10

Excellent

07 Mar 2026

Stephen

Everything was clean and the TV took some time to master, but I figured it out. I like that I could go to my conference early this morning, and drop the key cards in the drop box.
Although there were not any shops or restaurants nearby, I enjoyed visiting Willimantic Main Street last night, only 10 minutes away.

Self

10/10

Exceptional

22 Feb 2026

Peter

Check-in staff was very friendly, bed had clean sheets and the room was also very clean. Would stay again.

Partner

10/10

Exceptional

20 Feb 2026

Dwayne

Room was very clean, check-in was easy, staff was extremely helpful and nice.

Self

10/10

Exceptional

15 Feb 2026

Judith

This place is not a 5 star hotel but is extremely good. Is quiet and SUPER CLEAN. They can improve a few things but honestly is a great place to stay. The size of the room is bigger than a regular hotel room. Is nice and cozy. Stores are very close to this small town hotel.

10/10

Exceptional

01 Feb 2026

JAMES

Clean and comfortable

Friends_and_family Family

6/10

Pleasant

16 Jan 2026

Patricia

I

Leisure

10/10

Exceptional

12 Jan 2026

Juan

Room was awesome and clean. The owners made themselves available for anything we needed. Definitely recommend.

Business_and_leisure Self

10/10

Exceptional

04 Jan 2026

Tony

Room was very clean! Only suggestion is a better mattress it was very firm!

Partner