The Lodge Lake Chelan

10/10

Exceptional

04 Aug 2026

Michael

Staff member Rosie provided great service by checking on our stay and making sure we had no issues. Very clean facility and we love staying in Manson.

10/10

Exceptional

01 Aug 2026

Crystal

Everything was great! The rooms the pool and the staff! Will definitely be staying again!

6/10

Pleasant

30 Jul 2026

Kathy

There were no front desk staff other than when we checked in the first day. That was very frustrating to assist with anything we needed or to report broken items in the game rooms. Overall, the hotel was nice for being brand new, but you can tell they are lacking staff, as was indicated when we checked in. Garbage not emptied on the grounds or in hallways. The game rooms were in very poor condition and extremely disappointing. Dirty and they would not accept coins and there was no one at the front desk ever to help with what we may have needed. Pool and hot tub were ok. The biggest issue for me was the stairwell fire doors were always propped open! This is not appropriate and I believe against fire codes.

10/10

Exceptional

29 Jul 2026

Tim

Great time , loved a little bike ride on the e-bikes? Will be back, Tim McClenahan

10/10

Exceptional

29 Jul 2026

Elmer

Clean rooms was a plus

8/10

Excellent

27 Jul 2026

Marty

Warm
Helpful staff

10/10

Exceptional

24 Jul 2026

Phillip

Quiet, clean and peaceful location. Great staff communication.

Self

6/10

Pleasant

24 Jul 2026

Dorothy

Check in was not so good. There was no one at the front desk at first. We were at the property for 20 min. dealing with someone over the phone. Finally a young attendant showed up and got us our room.
Also, no elevators! If you are in need of those, this not the property for you.
Amenities - there was pickle ball, game room, pool and hot tub. The pool shuts down at 9PM. Very disappointed, after returning from dinner, that we couldn't sit in the hot tub.
Property was clean, pod coffee machines, nice water pressure, and beds were very comfortable.

8/10

Excellent

23 Jul 2026

Kim

This place was very clean, well air-conditioned, and the rooms had 12-foot high ceilings which made them feel palatial!

The weird thing was that there were never any workers there! The front desk was empty 95% of the time. To “check out” we signed our name on a sheet of paper. There were no room keys, just codes for the door, which is fine, but the codes were very specific to your room number which made me feel like anyone could know my code and just come into my room.

I remember the property description saying something about “blackout shades” which they did have, but that was about it. No real curtains so there was still a lot of light in the room after sunrise.

I was told I would be charged an “amenities fee” per night ($25 in the summer!) but the parking was a regular parking lot, I never used the pool, and there were no workers at the hotel, so what exactly am I paying for?!?!

Overall, I would not stay here again.

10/10

Exceptional

22 Jul 2026

Marina

This is a perfect clean 2.5 star hotel. Right next to Wapato Point and close to coffee shops and food places

10/10

Exceptional

20 Jul 2026

Elena

We had a wonderful stay! Everything was great, and the pool was definitely the highlight. My son absolutely loved it and had so much fun. The staff was friendly, and we would be happy to stay here again. Thank you!

Family_with_children

6/10

Pleasant

20 Jul 2026

Christina

No breakfast. Having me check in at 4 then out by 10. The constant texts asking. The fact that I would get charged 50 dollars to check in early. I woutget charged to check out late when I didn't even check in until 630 or 7. Extremely over priced for what we received.

Family_with_children

4/10

Poor

19 Jul 2026

Sheila

Our room wasn't clean. Dirty flash eye lash in one of the beds. The shampoo etc bottles were empty on the shelf. The room smelt like AC hadn't been ran in months. We all woke up with coughs. We looked for other places to stay but chelan was completely booked for the weekend so we were stuck. Tons of bees in the pool. Won't ever stay here again. Save your money for another hotel.

Family_with_children

10/10

Exceptional

14 Jul 2026

Philip

Great place, close to town, easy access and a boat launch down the street. Perfect place

Family_with_children

8/10

Excellent

11 Jul 2026

John

The location was great, the room, was clean, the game room was a nice addition. We didn't use the pool. The only disappointment was there were no staff there most of the time except for check in. We put our sign up to have the room tidied up and never had it done even though my husband asked a maid when he saw her cleaning the room next door. She did give him some toilet paper which we were almost out of. We didn't know until the end of our 6 day stay that toilet paper, extra towels, coffees, Kleenex was available on a table in the entry way.

Friends_and_family Family

2/10

Poor

10 Jul 2026

Amy

The property was clean but there was absolutely no staff that was useful. We stayed for 4 days with two babies under two and were left with only two towels. When we asked for more towels, no one would help us. Overall I wish there was more staff to help the customers it would make the stay a lot more enjoyable.

Family_with_children

10/10

Exceptional

09 Jul 2026

Ansumana

Clean room and staffs are friendly

6/10

Pleasant

09 Jul 2026

Allen Shannon

Pros: Clean, modern room. excellent AC. Great shower. Quiet. There was a yappy dog in a nearby room and when I mentioned it to staff they took care of it right away, with no further disturbances.

Cons: was taken aback by $25/day “facility fee” that was not mentioned (that I saw, anyway) in the Expedia listing. VERY strong febreze /perfume smell in room.

Partner

10/10

Exceptional

08 Jul 2026

Laura

The property was stunning.

Self

2/10

Poor

08 Jul 2026

Jennifer

There was no staff present. There was a sign with a number that no one answered. Our room wasn’t fully clean - someone’s old food in the refrigerator. This room was not cheap- shocking how old and dirty it was

Family_with_children

6/10

Pleasant

08 Jul 2026

Vadim

Arrived to the hotel with no staffing in the entire place. The front desk has a sign saying to call a number to check in to your room. The process of waiting around for room codes and setting up an account

10/10

Exceptional

06 Jul 2026

Richard

Perfect place to stay! Pool, pickle ball, pool table, etc. place was clean and bed was comfortable! Will stay here again!

Friends_and_family Family

2/10

Poor

03 Jul 2026

gayle

The pool and hot tub was closed/ broke for our entire stay. The internet also went out twice while we were there.

Friends_and_family Family

8/10

Excellent

02 Jul 2026

Dora

Room was clean but beds were just ok. Deep tub had no safety grab bars so getting in and out eas tricky. Electronic check in had issues- code was supposed to be sent by 4pm but did not come so we had to ask. We got it after two requests around 415. Pool gate had no instructions on how to open.

Partner

8/10

Excellent

30 Jun 2026

Dung

Every thing is good

Family

8/10

Excellent

29 Jun 2026

Michael

Good price. Add $10 a night for a resort fee not disclosed as part of the Expedia price. Annoying but not a huge deal. New and clean. Modern rooms with mini fridge & small microwave. No front desk after 6:30pm - odd. No Security at all but, seems pretty safe. Yet it is Manson that historically hasn't been a great area but is now rapidly being ‘Gentrified’ and much nicer & eclectic. Walk to main street of cool restaurants & pubs. Hot tub open but jets were broken. Single Pickleball court with strange plastic surface and nice fence but balls can pass through. Overall, recommend.

Friends

6/10

Pleasant

29 Jun 2026

Jialong

We didn’t receive our room code at our check in time of 4pm. We had to ask the front desk for it.

The outdoor pool was very dirty from leaves and dead insects. The spa was OK but there were no towels outside.

The game rooms and the pool close at 9pm and don’t reopen until 10am, which conveniently coincides with the check out time.

The doors were super thin and there were kids running around in the hallway until midnight, with no one to stop them or enforce a quiet time policy. With this price I expected more.

Family_with_children

2/10

Poor

26 Jun 2026

Megan

This was the worse stay of our lives. One staff member in particular was hostile and vindictive when we expressed concerns about fleas and animal hairs that we found in our room. We requested to switch rooms which they wouldn’t accommodate until the last two nights of our stay. They didn’t have any staff available to place new linens the first four nights.

Family

8/10

Excellent

21 Jun 2026

Anthony

Great place to stay for the weekend. Good restaurants and other activities within walking distance.

Partner

10/10

Exceptional

19 Jun 2026

Tim

The hotel was amazing, the staff were friendly and smiling. The entry with a code worked seamlessly. I would/will stay there again.

Business

10/10

Exceptional

19 Jun 2026

Mohan

All good but not having enough towels.

Family_with_children

6/10

Pleasant

17 Jun 2026

Troy

The place is nice but has no staff to help out.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

JACK

Nice and clean

Partner

6/10

Pleasant

07 Jun 2026

Susan

Terribly overpriced, Adequate motel, but for the price, we expected more. Can’t believe we were charged a resort fee with no true amenities available

Friends

10/10

Exceptional

07 Jun 2026

David

^

Partner

2/10

Poor

07 Jun 2026

Christine

Dirty room!!!!

Self

10/10

Exceptional

07 Jun 2026

Wallace

We had a wonderful time at the Lodge. We highly recommend it!

Partner

10/10

Exceptional

01 Jun 2026

Helen

The room was big lots of space.! The employees great.

Family

8/10

Excellent

31 May 2026

Erica

Hotel was located right off the main road going through Manson,very easy to find. Room was clean and updated, bathroom was big. We had a double bed room and one of the beds had a weird foam mattress topper on it, was a little uncomfortable& made it hard to move around in bed. We didn't use the pool but it looked clean and refreshing. Front desk staff was very helpful when we were looking for transportation to and from the casino which is about a mile away. Gave us the business card of a local Uber driver and told us about the casino shuttle. The only thing that would make me hesitate to stay here again is this hotel is on the pricier side, we were traveling in May and not sure if it's considered peak summer traveling time yet? Down the road from the hotel is a very nice family friendly winery called Wapato Point Cellars that has really good food and drinks with nice views.

Friends_and_family Friends

10/10

Exceptional

28 May 2026

Travis

Nice communication throughout the stay via text. Nice location to get to different things in Manson and Chelan.

Self

10/10

Exceptional

27 May 2026

Preacha

Clean nice

2/10

Poor

25 May 2026

Joseph

Molds in the shower tub ceiling, stretchung about 3 feet long.

Family

10/10

Exceptional

19 May 2026

Frank

Clean room, pool area will kept up. Easy access for check in

Partner

10/10

Exceptional

17 May 2026

Mike

Location, cleanliness,quiet.

8/10

Excellent

17 May 2026

John

Staff were super friendly. Bathroom sink was slow to drain. One outlet didn’t work so had to keep shifting plugs between my laptop, coffee maker, and microwave.

Self

10/10

Exceptional

16 May 2026

maurice

Great service

10/10

Exceptional

15 May 2026

Michelle

Just, perfect!

Partner

8/10

Excellent

12 May 2026

Michael

The staff was very helpful and to me the best part of my stay, especially Rosie.

10/10

Exceptional

11 May 2026

Camelia

Clean room, excellent staff, gets right back to you if you need assistance. So many fun things for families. Pickleball, arcade and a pool. Will definitely be coming back!

8/10

Excellent

10 May 2026

Marco

Everything Good but No breakfast that was unusual 2 star hotels give out at least a Muffin or 2. Other than that all good.

Partner

8/10

Excellent

08 May 2026

Athena

Was worth the price. Beds were comfy and shower head was nice. The only thing I did not like was the bathroom sink. The water flow was poor and the drain was like a public bathroom drain.

Friends

4/10

Poor

08 May 2026

Kent

Room was clean & large. However the reliance on technology to check into hotel was disturbing to older adults. We were afraid we'd be sleeping in the lobby as we tried again and again to get code for our room. No staffing at front desk when we checked in at 5 even though posted hours were until 8. Music in lobby terrible. Refregerator not working properly.

Partner

8/10

Excellent

06 May 2026

Megan

Just opened up. Has a few kinks to work out but over all it was a great stay

Partner

10/10

Exceptional

29 Apr 2026

Deanna

Very nice and clean. You offer a great off season price.

Family

10/10

Exceptional

24 Apr 2026

Walter

fun was had by all!

8/10

Excellent

21 Apr 2026

Jim

Nice hotel, however the bed had an eggshall mattress cover. Very uncomfortable for 2 people to sleep together on. They need to invest in some new beds.

10/10

Exceptional

19 Apr 2026

Audel

Clean room very nice

Family_with_children

10/10

Exceptional

16 Apr 2026

Deanna

The room was very clean and the staff very friendly.

Family

10/10

Exceptional

14 Apr 2026

Puneet

It's nice stay and will be staying there soon

Family_with_children

2/10

Poor

13 Apr 2026

Rachel

I am completely disappointed. This is my first time staying there and will be my last. Everything is done over text. You do not have a front desk person very often throughout your stay. I stayed and paid for a room. I was given a code to get into my room. The next morning we were told that my room was not paid for my card was not processed completely embarrassing. I went to the front desk and showed them the transaction out of my personal bank account. They said it could be a glitch. They were not sympathetic. They were not apologetic. They blamed it on the computer. It was very unprofessional.

10/10

Exceptional

02 Apr 2026

Stephanie

We just stayed there for the first time and was very impressed. Property shows like it’s new with nice touches in the lobby and hallways. Our room was well appointed, clean and comfortable. We really enjoyed being walking distance to restaurants, bakeries and a grocery store. This time of year was cold and rainy so didn’t visit the pool area but now we know this hotel will be our go to in the future visits. Hard to beat price and location.

Family

6/10

Pleasant

29 Mar 2026

Kristine

Rooms were clean, beds were too soft and uncomfortable. No staff. Coffee and creamer, but no sugar and no stir sticks.

Partner

10/10

Exceptional

27 Mar 2026

Stephanie

Beds were really comfy with thick pillow top matress pads. Hotel was very cute, well decorated. We liked the two lounge/game rooms and the outdoor patio on the second floor. Didnt get a chance to try the pickleball court but looked nice. Would stay again!

8/10

Excellent

24 Mar 2026

David

Very nise all around underrated

8/10

Excellent

06 Mar 2026

phil

Yes

8/10

Excellent

16 Feb 2026

Kathy

All good except

10/10

Exceptional

02 Feb 2026

Andrew

Room was clean. Walkable to downtown, close to food.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Shawn

Good location, game room was fun.

Partner

10/10

Exceptional

25 Jan 2026

Jesus

Clean, great communication, comfortable every time I book is a great experience, I do recommend

Leisure Self

10/10

Exceptional

24 Jan 2026

Rebecca L

Clean. Easy check in.

Business Partner

4/10

Poor

20 Jan 2026

John

Plug not working in bathroom

Leisure Family

8/10

Excellent

19 Jan 2026

Tanim

The room was clean. However, the bathroom shower was not functioning, and the light in the entrance was also inoperative.

Leisure

10/10

Exceptional

18 Jan 2026

clifford

Just only issue was people above us loud

10/10

Exceptional

04 Jan 2026

Yasmine

This was my first experience doing self registration with no person to check in with. All the instructions were sent thru text, easy to follow. The property itself was big, nice, clean hotel, wifi was fast. I love the big bathroom. Bed was nice, was on a softer side. Great place to stay close to lake chelan. Value for money.

Leisure Partner

8/10

Excellent

01 Jan 2026

Mario

Good place to stay. I will definitely come back

Leisure Partner

6/10

Pleasant

28 Dec 2025

Neelima

Your website mentioned there will be free breakfast but here that is not available. Rest all are good.

Leisure Family_with_children

10/10

Exceptional

27 Dec 2025

Heather

Place was so nice!! Game room, no key card which is nice! Super clean and spacious!

10/10

Exceptional

06 Dec 2025

Naveen

Parking was safe and easy access. Game room was great. Rooms and public areas were very clean. Great location.

8/10

Excellent

01 Dec 2025

Natalie

Did not realize (probably in my haste to find a location) that there was no water access, game room also had very limited hours so we didn’t really get to use it, otherwise very clean and family friendly.

Leisure Family_with_children

10/10

Exceptional

17 Nov 2025

Ana

Beautiful property and loved the amenities

Leisure Family_with_children

8/10

Excellent

16 Nov 2025

Linda

Very clean room. Didn’t spend any time in lobby, but room was well maintained and comfortable. I would have liked blackout curtains because of floodlights outside room.

10/10

Exceptional

07 Nov 2025

Chris

Booking and check-in was super easy and convenient. The mobile concierge service was a nice touch!

Leisure

10/10

Exceptional

02 Nov 2025

Christa

Clean, quiet

Partner

10/10

Exceptional

28 Oct 2025

Larry

Very large room with high ceilings. kitchenette, large flatscreen, good sized King bed comfortable with nice comforter.

Leisure Partner

2/10

Poor

27 Oct 2025

John

They moved there check out time to 10am , hardly enough time to have coffee and shower in Am , I won’t go back tell they change back to 11 am .
Also the ceiling fan was discusting.

Leisure Family

8/10

Excellent

27 Oct 2025

Betsy

It was new to us to use remote check in but finally figured it all out. Our room was very clean and tidy but had a smell that was “hotel- cleaning products?? Quite strong) The bed was comfy .

Leisure Partner

10/10

Exceptional

26 Oct 2025

Ashley

Easy check in, plenty of parking, clean rooms!!

8/10

Excellent

22 Oct 2025

Nicolet

Standard low budget hotel. Relatively quiet during shoulder season, midweek. Problem with room fixed quickly after insisting the first solution offered was unacceptable. Comfy bed and appreciated real mugs for coffee instead of paper. Very, very strong \"deodorizer\" type smell that would prevent me from staying again which is too bad becasue the rest was just fine and am in the area a few times a year.

Leisure Self

10/10

Exceptional

18 Oct 2025

Susan

It was very safe, staff was excellent, the room was huge, parking was great, there was a large game room with pool table & more. Overall an excellent hotel.

Friends_and_family Family

4/10

Poor

11 Oct 2025

Nick

The above ratings is enough

Leisure Partner

8/10

Excellent

09 Oct 2025

Ann

Our only problem with this room was that there was a very strong smell like fresh paint that cause allergies to act up. Suggestion would be not to put someone in a room that was obviously not ready for a customer.

Leisure Family

8/10

Excellent

09 Oct 2025

Rick

While the property is unique (check in process), it is a great value for the area, well kept and stocked, clean and newer. Be prepared to use a non-traditional checkin, online rather than traditional front desk, master that and you have a nice quiet clean comfortable property with numerous amenities to enjoy. The only gotcha to consider is, no elevator to second story, but full accessible to first floor rooms and amenities. Any support required was quickly responded to.

Leisure Partner

10/10

Exceptional

07 Oct 2025

MICHELLE

The property is away from the main drag, so it wat quiet and peaceful. The beds were super comfortable and we each had four pillows. The staff was amazing. We will definitely stay again.

Leisure Friends

10/10

Exceptional

05 Oct 2025

Sherveen

Clean basic room.

Leisure Family_with_children

10/10

Exceptional

03 Oct 2025

Cynthia

We were passing through and wanted a hotel close to 12 Tribes Casino. We were very happy with our choice. The property is off the main drag but walking distance to some great food choices for all meals. We would stay here again if in the area.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Ian

clean and comfortable room with lots of space. plenty of parking. very nice property.

Leisure Partner

6/10

Pleasant

29 Sep 2025

JAMES

Part of any travel experience is meeting and talking to people. There was no one at the desk when I arrived, no one at the desk when I had Wifi connectivity issues, no one at the desk when I wanted to ask about dinner recommendations.
My understanding is the desk was staffed in the middle of the day, when I was out. While the staff on the phones were nice, they weren't readily available. I had to call, leave a message and wait for them to return my call.
I understand saving costs, but this is too extreme. I'll be looking for a hotel stay outside of your chain next time. I enjoy people.

Leisure Self

6/10

Pleasant

27 Sep 2025

Morten

Our friends had to change room as it smelled of mould. Ours was just OK

Partner

6/10

Pleasant

26 Sep 2025

Janet

Could be great with some changes

Great Location
Very Clean

Sense of Security lacking
Dark at Front Entrance
No toilet paper and hand towels in front area washrooms

Friends_and_family Friends

8/10

Excellent

25 Sep 2025

Carma

Room was comfortable. Front desk gal was friendly and helpful. The lobby looks very unwelcoming after 4 pm when she leaves and lights are turned off.
It was very frustrating the day of check-in when no one would answer the phone.