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Surestay By Best Western Wenatchee

Wenatchee - WA · United States

580 Valley Mall PkwyView location

8.4/10Excellent992 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.4/108.4
Condition8.2/108.2
Neighborhood8.6/108.6
Amenities8.0/108.0
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  • Business hotels
  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Surestay By Best Western Wenatchee

The SureStay℠ Hotel Wenatchee features 54 newly renovated rooms with interior corridors, pool and a hot tub. All of our rooms include a complimentary enhanced continental breakfast featuring make-your-own waffles as well as biscuits and gravy. Our renovated hotel is the closest hotel to Wenatchee's Pangborn Memorial Airport.

The hotel's central location also offers easy access to the Valley Mall, restaurants, bars, Wenatchee's Historic Downtown and other area attractions including Lake Chelan and the charming Bavarian-style village of Leavenworth.

Read more about this hotelShow less

With a stay at SureStay Hotel by Best Western Wenatchee in East Wenatchee, you'll be in a shopping district, just steps from Columbia River and a 3-minute drive from Wenatchee Valley Museum and Cultural Center.

This hotel is 1.8 mi (2.9 km) from Apple Capital Loop Trail and 1.8 mi (2.9 km) from Pybus Public Market. Make yourself at home in one of the 55 air-conditioned rooms featuring refrigerators and flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.

Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 20 per pet, per night
    • Service animals are exempt from fees
    • Late check-out fee: USD 25.00 (subject to availability)
    • Rollaway bed fee: USD 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Columbia River 0.1 km / 0.1 mi
Apple Capital Loop Trail 2.4 km / 1.5 mi
Pybus Public Market 2.6 km / 1.6 mi
Riverfront Park 2.6 km / 1.6 mi
Wenatchee Valley Museum and Cultural Center 2.6 km / 1.6 mi
Wenatchee Convention Center 3.1 km / 1.9 mi
Numerica Performing Arts Center 3.1 km / 1.9 mi
Wenatchee Valley Medical Center 3.2 km / 2 mi
Wenatchee Valley Chamber of Commerce 3.3 km / 2 mi
Confluence Health Foundation 3.9 km / 2.4 mi
Walla Walla Point Park 4.4 km / 2.7 mi
Wenatchee Valley Hospital & Clinics 4.5 km / 2.8 mi
Saddle Rock Trailhead 4.6 km / 2.9 mi
Town Toyota Center 4.8 km / 3 mi
Wenatchee Confluence State Park 5.8 km / 3.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 54
  • Number of floors (main building): 2
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Valet parkingExtra charge
Show 15 more facilities & services
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Lift accessExtra charge
  • BarExtra charge
  • Smoking areaExtra charge
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Outdoor freshwater pool
  • Sun loungers
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Surestay By Best Western Wenatchee

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 34 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable9 photos

    Surestay By Best Western Wenatchee

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Microwave
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Desk
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE POOL VIEWQUADRUPLE • POOL VIEWQUA.VP

    Photos are not available for this room type.

    Surestay By Best Western Wenatchee

    QUADRUPLE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Surestay By Best Western Wenatchee

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Surestay By Best Western Wenatchee

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Surestay By Best Western Wenatchee

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 34 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable10 photos

    Surestay By Best Western Wenatchee

    Room KING BED NON SMOKING

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Microwave
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Alarm clock
    • Wake-up service
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE POOL VIEWSUITE • POOL VIEW • 1 BedroomSUI.VP-3
    SUITE POOL VIEWPhoto unavailable4 photos

    Surestay By Best Western Wenatchee

    SUITE POOL VIEW

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VP-3

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Surestay By Best Western Wenatchee

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 34 m²ROO.NM
    Room NON SMOKINGPhoto unavailable10 photos

    Surestay By Best Western Wenatchee

    Room NON SMOKING

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Microwave
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Alarm clock
    • Wake-up service
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Surestay By Best Western Wenatchee

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN BED NON SMOKINGRoom • QUEEN BED NON SMOKING • 1 Bedroom • 34 m²ROO.NM-QN
    Room QUEEN BED NON SMOKINGPhoto unavailable10 photos

    Surestay By Best Western Wenatchee

    Room QUEEN BED NON SMOKING

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-QN

    Room amenities

    • Microwave
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Alarm clock
    • Wake-up service
    • Wi-fi

    Facilities with extra charge

    • Desk
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Surestay By Best Western Wenatchee

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE POOL VIEW KING BEDDOUBLE • POOL VIEW KING BEDDBL.KG-VP

    Photos are not available for this room type.

    Surestay By Best Western Wenatchee

    DOUBLE POOL VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE POOL VIEWDOUBLE • POOL VIEWDBL.VP

    Photos are not available for this room type.

    Surestay By Best Western Wenatchee

    DOUBLE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Surestay By Best Western Wenatchee

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE POOL VIEWSUITE • POOL VIEWSUI.VP

    Photos are not available for this room type.

    Surestay By Best Western Wenatchee

    SUITE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Surestay By Best Western Wenatchee

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 34 m²ROO.2Q-1
    Room TWO QUEEN BEDSPhoto unavailable10 photos

    Surestay By Best Western Wenatchee

    Room TWO QUEEN BEDS

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-1

    Room amenities

    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Microwave
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Surestay By Best Western Wenatchee

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Surestay By Best Western Wenatchee

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 34 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable10 photos

    Surestay By Best Western Wenatchee

    Room TWO QUEEN BEDS

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Hairdryer
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Microwave
    • Internet access
    • Radio
    • Direct dial telephone

    Facilities with extra charge

    • Desk
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Surestay By Best Western Wenatchee

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 34 m²ROO.QN
    Room QUEEN SIZE BEDPhoto unavailable10 photos

    Surestay By Best Western Wenatchee

    Room QUEEN SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    34 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Microwave
    • Wi-fi
    • Wake-up service
    • Alarm clock

    Facilities with extra charge

    • Tea and coffee making facilities
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Surestay By Best Western Wenatchee

8.4
Excellent
992 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.2 /10
Neighborhood
8.6 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
John
The front desk staff was very helpful and the room was clean.
Partner
6/10
Pleasant
18 Jul 2026
Larry
This is a typical 1970s two-story motel on a busy street. Would not choose to stay there again. Had a very perfume odor when you walked in the back door. our room had a musty smell. it was clean, however.
10/10
Exceptional
12 Jul 2026
Rick
No coffee in room
Partner
8/10
Excellent
06 Jul 2026
Christina
The staff was amazing! So nice and it was a very busy Fourth of July weekend.
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Dakota
Nice place to stay. Staffs members very nice and helpful.
Friends_and_family Family
2/10
Poor
25 Jun 2026
Carmin
Not sure what to say! The price was great! Staff was friendly but didn’t get our room cleaned the whole time we were there and staff didn’t seem excited about getting what you need. Room was clean but felt it could have been cleaner. Shampoo and soap would have been nice to have without asking. In the past the pool area was always kept up nice & clean. That was lacking as well. The grounds were not kept up like they used to as well. The pool is what brought us back but unless that hotel has some major changes we have no plans to return. Not sure but it appeared maybe there were some live ins. Hotel definitely needs a renovation. It’s pretty ghetto right now. Which was disappointing cuz we always enjoyed staying here.
Friends_and_family Family
6/10
Pleasant
21 Jun 2026
Ralph
The room was nice but not very clean. We had to clean the desk chair by the way it was stained who knows what was done on it. All the tabletops and nightstands were filthy and had water marks from glasses from the prior visitors. Soap and shampoo pumps ran out, and we were only there for two days. We have stayed there before it has been much better but this time not so good.
Partner
8/10
Excellent
21 Jun 2026
James
Someone upstairs sounding like he was moving furniture. Up at 3 am too. The room was clean and the breakfast was good.
Partner
10/10
Exceptional
16 Jun 2026
Dennis
I thought a coffee pot would be includedbin the room. There was not. But it didn't cause any issues for us.
Partner
10/10
Exceptional
15 Jun 2026
Patrick
Great
8/10
Excellent
15 Jun 2026
Carolyn
My stay at Surestay was overall very good. The outdoor pool was very nice. Their outdoor hot tub jets don't work, so it just bubbles but it was still a very nice amenity. The only negative thing was that I had to \"dispose\" of a couple bugs in the bathroom, but it wasn't unclean, I think they just need to spray around the rooms. Also I had a poolside room, which I thought meant I could go right out to the pool from my sliding door and patio, but you cannot because there is a fence around the patio you cannot open. You have to go to through other doors in the hotel to get to the pool. These poolside rooms cost more, but I didn't see the reason for the uptick in cost....
Self
6/10
Pleasant
08 Jun 2026
Wanvisa
Room not clean, out of soap, old, need update!
Partner
2/10
Poor
04 Jun 2026
Rebecca J
Hotel was very dirty
Friends
10/10
Exceptional
27 May 2026
Jaspreet
Great experience to stay there .
Friends
10/10
Exceptional
18 May 2026
Amanda
We need realistic expectations, yes this is a dated hotel. That being said, staff was extremely warm and friendly, the beds were comfy, the pillows were squishy, the room was spotless, no weird smells, can open door and let the fresh breeze blow in, shower pressure is great, and the hotel was quiet both nights I stayed on a weekend. It’s a safe place to stay and the room price is fantastic. Worth the couple bucks extra for the pool view upgrade. My new go to hotel in East Wenatchee.
Self
8/10
Excellent
17 May 2026
Rebecca
nice room. shampoo and body wash were empty in the shower. staff was friendly at check in and when i locked myself out of my room….. but the lady in the morning was not super friendly and a little rude about the things that were empty at breakfast (like the waffle batter and the sausage) pool and hot tub were nice, wished i had brought a swimming suit. the surrounding parkinglot had super dry grass and lots of weeds, broken sprinklers. i’d stay there again. not super expensive, can’t have any company after 10pm. pet friendly
8/10
Excellent
15 May 2026
Sergio
Nice location
Friends
8/10
Excellent
03 May 2026
Patrice
Missed not having coffee or tea in the room. Had to dress & go to the lobby.
10/10
Exceptional
28 Apr 2026
Maria
Front desk service is great
10/10
Exceptional
17 Apr 2026
Rossana
excellent
Leisure Family
4/10
Poor
27 Mar 2026
Mike
Waited about 15 minutes for someone to come to the front desk to check me in. He was perfectly nice but seemed confused I was there. Breakfast left much to be desired. I think the room was clean? Hard to tell cause it was pretty dated and worn down. I don’t feel unsafe, but it wasn’t the best experience.
Self
10/10
Exceptional
19 Mar 2026
Jose
Good and Clean
10/10
Exceptional
28 Feb 2026
Logan
Jay at the counter had me checked in and ready to relax in record time. Great personality and super helpful. The room was fresh and clean. Slept soundly with no disturbances or noise. Breakfast in the morning (biscuits w/ gravy) hit the spot. Will stay there again! Highly recommend. Thank you Jay
Self
8/10
Excellent
28 Feb 2026
Janine
the room was ok but the staff there are so nice and friendly I always stay there when i'm in east wenatchee
6/10
Pleasant
18 Feb 2026
Leonard
Something else
Partner
10/10
Exceptional
17 Feb 2026
Brian
the room was comfortable. the shower head was spectacular! the TV was kinda complicated for me :).
the breakfast was less than great. the staff was warm and friendly
Family
10/10
Exceptional
15 Feb 2026
Charles
Room was clean, personon front counter very warm and helpful.
Business
10/10
Exceptional
11 Feb 2026
Sharon
Staff is always so friendly
Business
10/10
Exceptional
01 Feb 2026
Brandon
It was a great experience. Easy check in
10/10
Exceptional
24 Jan 2026
Dakota
It was amazing
Friends_and_family Family
10/10
Exceptional
04 Jan 2026
Yasmine
My boyfriend and I had an excellent time at the SureStay Hotel at Wenatchee. Clean room, clean sheets, bathroom is clean, wifi is great and there is a table and chair for working. Across the mall for shopping and some restaurants around. Will definitely stay again.
Leisure Partner
8/10
Excellent
30 Dec 2025
Vicki
The room was very nice. The staff was great. Only complaint was i could hear everything in the hallway like my door was open.
Self
10/10
Exceptional
27 Dec 2025
Kyle

Staff was friendly. Room was what we expected.
10/10
Exceptional
26 Dec 2025
Bob
The main reason I keep coming back to this hotel when I need a room is the overall cleanliness of the entire hotel inside and out. You can tell their staff is committed to keeping the hotel in top shape. The breakfast is good and the staff is always very helpful. Jay and Barb are really easy to work with. On top of all that, they are one of the most competitively priced hotels in the area.
Business Self
8/10
Excellent
25 Dec 2025
Michele
Parking lot was safe. Room clean.
Leisure
8/10
Excellent
07 Dec 2025
Sally
Clean room and courteous staff. Building is a little dated but we felt safe and had everything we needed.
Leisure Family
6/10
Pleasant
30 Nov 2025
Robert
Things are dated. Furniture isn't comfortable. Both chairs in the room were not a good fit. Bathroom door needs to be replaced. Kleenex was out. No USB charging ports. No extra bedding or blankets. 1 comforter and 1 sheet. Both very thin. Outside overnight temps were in the 20's. Upon check I was told I wouldn't receive credit for my 2 night stay. Because I booked through Trivago, which transfers to Expedia. Despite providing my BW account #. That was lame! I should receive credit aa a member regardless of how I book!
8/10
Excellent
28 Oct 2025
Cathleen
Great stay
Friends_and_family Family
10/10
Exceptional
27 Oct 2025
Rhonda
Very polite staff
Leisure Friends
8/10
Excellent
12 Oct 2025
Gerardo
Like the bed we’re comfortable and room was very clean and smelled good definitely will stay here again
Leisure Family
10/10
Exceptional
12 Oct 2025
tom
Arrived late. Did not use pool or hot tub. Room clean. Curtains actually kept outside light out. Quiet.
Partner
8/10
Excellent
09 Oct 2025
Paul
I loved it
10/10
Exceptional
22 Sep 2025
Jodi
Check in staff very friendly. Clean rooms & comfy bed. Pet room was nice & our dog was happy too
Leisure Pet
10/10
Exceptional
17 Sep 2025
Gilbert

Very comfortable

It was very nice place to stay.
Partner
10/10
Exceptional
07 Sep 2025
Cathleen
Like the pool and easy parking
Leisure Friends
4/10
Poor
04 Sep 2025
Kerry
Felt so dated and old. The bed linens were truly awful. I'm glad I didn't have a black light.
10/10
Exceptional
02 Sep 2025
Dixie
The hotel was excellent and advertised as pet friendly . However, we had to walk our dog 100 yards over hot pavement to get to a narrow, rocky strip of ground.
10/10
Exceptional
30 Aug 2025
Debabrata
Enjoyed our stay here. Very comfortable and spacious rooms. Bathroom setup was delightfully spacious too. Appreciated the daily housekeeping. Lots and lots of parking all around the property. Only constructive feedback would be to provide some more food options in general for breakfast, especially eggs on weekdays. :)
Would definitely stay here again if we stop in Wenatchee in the future.
6/10
Pleasant
23 Aug 2025
Vernon
This property was average at best. It was relatively quiet, clean, convenient, and the staff was attentive. It was, however, dated. The furniture and carpet was worn and the beds were not very comfortable. The amenities were almost nonexistent. We got a tiny shampoo and conditioner. The towels, especially the pool towers, were small and worn. The pool was nice and so was the breakfast, which was a cut above most hotels of this caliber. The hotel was okay for the price, but we would probably stay elsewhere if we were to come back to Wenatchee.
Leisure Friends
6/10
Pleasant
22 Aug 2025
Peggy Ann
Not a fault of owners or staff but it was noisy. The front desk was helpful and friendly. All in all we had a good stay.
10/10
Exceptional
15 Aug 2025
Maria
Staff were really nice the room was clean
Leisure Family_with_children
6/10
Pleasant
11 Aug 2025
Marlo
The location was great and at first, the hotel overall seemed good as well.
However - we were disappointed in the breakfast as there was no protein provided.
The rooms and common areas were not cleaned well and we were very disappointed that the pool was not cleaned regularly either. By our 4 day of our stay, we didn't even want to go in the pool. :-(
10/10
Exceptional
10 Aug 2025
Tim
Great people working here!
Leisure Partner
10/10
Exceptional
08 Aug 2025
Tammy
We return every year for our annual family vacation - will continue to do so
8/10
Excellent
08 Aug 2025
Craig
could have used an elevator to get us to the second floor.
Partner
10/10
Exceptional
08 Aug 2025
Bob

Nice hotel

Staff was very nice and helpful. Overall, the facility was very clean and ready to go, including my room. Breakfast was good but could have used some eggs and bacon or sausage. I have used this hotel multiple times and have always left happy with my stay.
Self
10/10
Exceptional
06 Aug 2025
Eric

Great Stay!

Great stay in an area that doesn't have a lot of traffic to keep you up at night. My chrome notebook wouldn't get wifi, but it's a cheapo. Kindle got hooked up fine.
8/10
Excellent
20 Jul 2025
Francisco
Ok for the price.
10/10
Exceptional
20 Jul 2025
Erika
There was a quiet place and very clean hotel.
6/10
Pleasant
13 Jul 2025
Margaret
The hotel was convenient for our purposes, but there was no pet relief area.
Leisure Family
6/10
Pleasant
07 Jul 2025
Dana
Jay checked us in. He was kind and efficient. Room was cool. Big bathroom and counter top space though small sink. The hot tub hours could be later and earlier AM for adults. Way too many chemicals in pool and hot tub. NO water fill station anytime not even for breakfast. Small, tight breakfast area.
Leisure
8/10
Excellent
27 Jun 2025
Hunter
Nice affordable option.
Leisure Self
4/10
Poor
26 Jun 2025
Lyka
My husband, 4 kids, and dog booked 2 rooms for 2 nights and requested 2 rooms next to each other. Upon checking in with our strollers and luggages they put us on the second floor - when the place has no elevator. Our entire stay we had to carry our small kids in strollers and everything up and down the stairs. The first night when getting ready for bed at 9:30pm - the sun wasn’t even set - the man downstairs was banging on the walls and even came upstairs banging on our door. He was initially aggressive but then apologetic when he saw we had small children. The next night at 9:20, while getting ready for bed, the front desk calls because the man downstairs was complaining again. The noise ordinance is at 10PM yet we are getting calls for simply walking around our room trying to get our kids ready for bed - when YOU GUYS PUT ON THE SECOND FLOOR. One of my children is autistic, so yes sometimes he can be loud and normally can empathize, however I did not appreciate the shame well before the noise ordinance would have been in affect - especially since we didn’t make a big deal about putting us on a second floor watching us struggle up and down the stairs. We paid the same money as anyone did not sure why we got bad guest service .
10/10
Exceptional
24 Jun 2025
Mikel
Excellent
Partner
6/10
Pleasant
24 Jun 2025
Verified traveler

Bugs in the Lobby

Upon walking through the front door of the lobby there were HUNDREDS of gnats. Most were on the door, but a significant amount were still flying around the doorway and lobby. There are no traps and the front desk acknowledged that there were gnats, but didn't mention if the hotel was taking any measures to get rid of them. The next morning when we left the ceiling of the doorway is where the gnats settled...

The room itself was fine, and while it had great accessibility for those with mobility aids, it was overall lackluster. For the price, I wasn't expecting much, but due to all of the gnats being in the same lobby that breakfast does served, I did not have faith that the place was clean enough to partake in the free breakfast. That part was disappointing, because I love a free hotel breakfast.
Friends_and_family Friends
6/10
Pleasant
15 Jun 2025
isaiah
No comment
10/10
Exceptional
10 May 2025
Ted
Fast and easy check in.
Leisure Friends
2/10
Poor
05 May 2025
Yulia
That was the most awful experience I ever had so far. I arrived to this 1 star motel, thinking it’s a hotel as advertised on Expedia. I booked 1 queen bed room and it was just awful, the smell was disgusting, the look of the room was not as on pictures at all, and finally it was right on the road, at 8 pm it was so loud that I thought that windows were open, but no, with the closed windows it would be guaranteed sleepless night, basically like sleeping in a tent on a busy road, so I refused that room and had to book another hotel, and of course they didn’t offer me refund. They don’t have a customer service at this 1 star place. Please stay away
10/10
Exceptional
29 Apr 2025
Alan
Stayed here before. It is a nice place and fits my needs.
Leisure Self
4/10
Poor
28 Apr 2025
Casee
On the positive, staff were friendly and very helpful when engaged. The property itself is dated but that was not an issue. The room was dirty. Crusty stains on the carpet and the blankets on one of the beds smelled dirty.
Leisure Family
8/10
Excellent
21 Apr 2025
Debbie
Like there king size bed very comfortable! Room is clean and has a fridge. And like the table lamp as a cell phone plugin to charge your phone. Only stayed one night but stayed there 2 other different times.
Leisure Pet
10/10
Exceptional
10 Apr 2025
Dennis
Very nice
6/10
Pleasant
06 Apr 2025
Lisa
Loud banging early in the morning
Business Partner
2/10
Poor
04 Apr 2025
Rene
Staff was not very pleasant. Cigarette butts all over properly. Needs updating.
Leisure Pet
6/10
Pleasant
16 Mar 2025
Gregory
Room was nice, above average size for a double queen bed.

One of the beds had a sizable indentation from people only sleeping on that side, with hotel presumably never rotating the top mattress to avoid forming such an indent.

Significant issue for us aged 65-70 was no elevator. Wife loaded our suitcases, ice chest (stuff for a family party), and other stuff on a luggage cart, only to have our room on the 2nd floor with no open rooms on first floor. I had a recent health issue that limited my ability to lift things. Luckily a young couple came in behind us while we were waiting at the bottom of the stairs with the filled luggage cart, and carried most of our stuff up the stairs for us. God Bless them!

We won’t be returning to this hotel because of its lack of an elevator
Leisure
10/10
Exceptional
06 Mar 2025
Maria
Very good attention
6/10
Pleasant
05 Mar 2025
Maricela
Good location when visiting our kids and this time around we were able to bring our dog
Leisure Pet
6/10
Pleasant
05 Mar 2025
Elizabeth
Lite noises in the hallways
8/10
Excellent
04 Mar 2025
Paul
Location and price were good
10/10
Exceptional
15 Feb 2025
Erica
Very comfortable room.
Business Self
10/10
Exceptional
09 Feb 2025
Lynae
.
Leisure Partner
8/10
Excellent
02 Feb 2025
Robert
Easy on /off highway 97
10/10
Exceptional
24 Jan 2025
Petra Lin
staff was very attentive
Leisure
8/10
Excellent
23 Jan 2025
Laurena
The \"Continental Breakfast\" was delightfully undersold, including waffles, sausage, eggs, cereal, yogurt and fruit, though it was strange that I could get a bunch of different drinks, but not cold water without the staff fudging the rules. The carpet throughout looked dated but other things looked updated. Being winter, the pool was closed but the hot tub opened, though we didn't try it. TV had some decent channels - we watched HGTV. Our room had a mini fridge and microwave but also a drawer that kept silently opening. Not very handicapped friendly, with no elevator to access 2nd floor and my visually impaired roommate tripped in the public restroom that was too dark for her to see its steps. Nice staff seemed to be doing their best to be professional and taking care of the guests. One even gifted a homemade memento to a couple celebrating their anniversary. We wouldn't mind staying here again.
Business Family
4/10
Poor
12 Jan 2025
Angela
For the condition of the hotel, the price was too high
Leisure Family
10/10
Exceptional
01 Jan 2025
Kerry
Very limited breakfast options
Leisure Family
10/10
Exceptional
30 Dec 2024
cynthia
What a cute place. We would definitely stay again
Leisure Partner
10/10
Exceptional
28 Dec 2024
Zhanpeng
Good choice for city sightseeing.
10/10
Exceptional
26 Dec 2024
SERGIO
El staff fue muy amable en todo momento:D
10/10
Exceptional
24 Dec 2024
Doria
Hehtjeyjshsthryjdthdn
2/10
Poor
24 Dec 2024
Margie

Give this one a pass

Not a great stay. Floor smelled like mildew. Pillows were lumpy, breakfast was just sad. Sausages gravy and microwave biscuits and waffles. The thing we hated most was the sound from the room above. We were on the ground floor and we could hear every footstep made above us. It was ridiculous. You can tell this place was refurbished. There's better options in Wenatchee, stay at one of them...
10/10
Exceptional
15 Dec 2024
Yareli
Very nice spot loved it
Leisure Family_with_children
4/10
Poor
07 Dec 2024
shawn
Poor breakfast choices.
10/10
Exceptional
30 Nov 2024
Tracy
Great employees, especially at the front desk.
Leisure Partner
8/10
Excellent
29 Nov 2024
Karen

4th Time Stay

Barb (Manager) does a good job with her staff. Everyone was friendly and kind. Our unit was clean and fresh, the bathroom was clean with plenty of clean linens, hair products, bath soap & toilet paper. As it is an older hotel, there were a few spruce-ups that could be made, but we would rate it an 8.5 for sure!
Partner
10/10
Exceptional
20 Nov 2024
Silvia
.
Leisure Family
8/10
Excellent
27 Oct 2024
German
Good
Leisure Family
8/10
Excellent
21 Oct 2024
Kalene
I liked the hot tub
10/10
Exceptional
20 Oct 2024
MACIE N
Big room. Convenient to places you want to go
Leisure Family
10/10
Exceptional
19 Oct 2024
Lindsey
Pleasantly surprised! Just needed a cheaper place to stay and wasn't expecting much. Exceeded my expectations. It is an older hotel, but they have upgraded nicely. Our beds were comfortable, clean shower with nice showerhead, large mini-fridge, good microwave and nice TV. Nice outdoor pool(wasn't heated), hot tub and dining area with a TV. Breakfast was maybe a 6/10-but some of the more expensive hotels in the area didn't have any. Easy walk to mall, food and Feed Meyer. Bonus is there is trailhead right out the door that connects to the city's Apple Loop Trail.

Location & surroundings

Surestay By Best Western Wenatchee
580 Valley Mall Pkwy, East Wenatchee, United States

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Surestay By Best Western Wenatchee

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