Crowne Plaza Shanghai Pujiang

China , Shanghai
Shanghai, No. 3701, Chenhang Road
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20 reviews shown

10/10

Exceptional

31 Dec 2025

Jingjing

Great place!

Leisure Family

10/10

Exceptional

13 Dec 2024

REINALDO

Very good

The breakfast is amazing. Big room, excellent hotel

Business

10/10

Exceptional

30 Nov 2024

Natalia

Nice hotel, beautiful rooms
Sauna, pool
We’ve Received a free upgrade to a bigger room

Leisure Family

8/10

Excellent

14 Apr 2024

Alan

Thumbs up

Very good hotel, outskirts of the centre, great selection of food.

Friends_and_family Family

10/10

Exceptional

28 Oct 2023

mary

Great hotel!

Leisure Family

4/10

Poor

18 Apr 2023

Zhijian

The central AC is not working. So hot! They did give us a fan, but for a five star, it’s not acceptable not to have a working AC.

10/10

Exceptional

11 Dec 2019

Sarah

This was a very nice hotel, and you can’t beat the price. The whole facility was clean and enjoyable, and the staff was great. While the hotel claims to have AC, it is central and turned off in December. When we arrived, our rooms were set at 26C. That’s WAY too warm for just sitting still, let alone sleeping! There was a tiny window to open that managed to cool the room by a couple degrees by the next morning, but it was still very warm. The location is probably great for conferences or work meetings, but I probably wouldn’t recommend it for tourists wanting to see the real Shanghai. It’s at least 30 minutes to the metro if you walk, and at least another 30 before you’re close enough to the tourist attractions to get off the metro. We came here at the end of our trip for some quiet and luxury, and we were glad we didn’t choose it for our whole stay in Shanghai simply because of the location. The hotel was amazing, though. We ate at two of the hotel restaurants (both delicious), and the entire hotel has a very comfortable atmosphere. As long as you’re not looking for something in the city center or walking distance to the metro, I would highly recommend this hotel.

Leisure Family

8/10

Excellent

23 Oct 2019

John

Short and sweet

A short but very comfortable stay for work. The only issue I had was with breakfast as it was included on the hotels.com booking but the hotel said it wasn't. I am not sure with whom the problem lay. They allowed me some breakfast! Overall a very nice hotel.

4/10

Poor

04 Sep 2019

Verified traveler

The AC didn’t work properly so I had to turn it down to 17 celsius but the room wasn’t still cool enough and extremely humid. The front desk staffs were ok, though there was only 1 staff covering 10 other customers during check-in. Yet some other staffs at the desk weren’t doing anything so I wonder how they leverage their staffs.

Business Partner

10/10

Exceptional

09 Jun 2019

Natali

The property is great, but a little bit far from the city center (but it's reflected in the price). I suggest taking Didi to/from subway station, very cheap and convenient.

Business Self

10/10

Exceptional

23 May 2019

Pam

This is the best Crowne Plaza I ever stayed. The staffs are very helpful and do the wonderful job to make our stay so enjoyable and comfortable. Since I am platium IHG member so I got upgraded to a better room and also provided fruits and drinks to us. I definitely will stay here again.

Leisure Family

10/10

Exceptional

21 Dec 2018

Alexander

great hotel

Great place, Great service

10/10

Exceptional

20 Feb 2018

Michael

Way too many people at breakfast. Bus loads of people long lines, no real seating. Besides that it was great. Spa was closed for Foot Massages.

8/10

Excellent

25 Sep 2017

Martin

Very new and it shows.

This hotel has not been open very long - hence the reason why there are no reviews so far. It is a very large hotel offering everything a modern hotel should. The decor is very striking and modern, the facilities all state of the art. But, as you might expect there are some teething problems.
The staff are all eager to please having been well trained no doubt but the standard of spoken English is not that good as yet.
The rooms I had was enormous with a bathroom which could be seen or hidden as preferred, a wet room and good wardrobe space
The TV was not fully functional in that it had no international channels
The WiFi is strong and efficient
I sampled the buffet dinner in the on site cafe which was very good value for money (drinks included) and the range of dishes was good. However, there was not adequate labeling so you weren't sure what was what. And the dishes were sometimes left out a little too long so started to be past their best.
The Breakfast Buffet offered an extensive choice all presented in good order.
The problem is that the hotel appears to be in the middle of nowhere with nothing in the way of restaurants and bars nearby. In addition, taxis have difficulty finding it so you may have to wait a while.
It has all the indications of being a top rate luxury hotel ...eventually.

10/10

Exceptional

24 Apr 2025

Mo Yin

非常好
住得舒適
建議一家人去

Leisure Family

6/10

Pleasant

26 Mar 2024

Air conditioner and refrigerator were not function

The air conditioner and refrigerator did not function well. The overall customer service was quite good. They took actions to try ti fix the issues timely although the results was negative.

Friends_and_family Family

8/10

Excellent

15 Dec 2023

chanwoo

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Business

10/10

Exceptional

30 Aug 2023

Mitake