The Crest Hotel Kashiwa

10/10

Exceptional

02 Dec 2025

Danny

I stayed at The Crest Hotel Kashiwa from November 23–29, 2025, and had a fantastic experience. Although the hotel is located outside of central Tokyo, it’s absolutely worth it—especially if you prefer spacious rooms, which can be hard to find in the city.
The amenities were impressive. The hotel provides two bottles of water per day, in-room device chargers, convenient lighting controls on the headboard, and I enjoyed a great city view from the 15th floor. They also offer slippers and pajamas, though the pajamas didn’t fit me. The AC works well, but it does take a little time to fully cool the room.
Despite the hotel being fully booked the week I stayed, I barely saw or heard other guests, making it a peaceful and comfortable stay.
I also want to highlight the excellent customer service. Before my trip, I reached out to ask about early check-in since my flight landed at 5:30 AM. Check-in is normally at 3 PM, so we booked the night before to ensure our rooms would be ready and hotel made sure both reservations were under the same room so we didn’t have to switch rooms. They kept their promise, and when we arrived around 7 AM, the front desk had all three of our room reservations ready. The check-in process was quick and easy.
The location is very convenient. Within walking distance are multiple convenience stores—7-Eleven, Lawson, and Family Mart. The train station is only about two blocks away and is connected to a mall with plenty of major shops. From Kashiwa Station, takin

Leisure Friends

10/10

Exceptional

27 Nov 2025

Chris

Always nice to stay at the crest

10/10

Exceptional

10 Nov 2025

stephane

Staff, clean room, amenities, classic hotel

Business Partner

8/10

Excellent

19 Sep 2025

Wilson Wee Shun

Clean room. Spacious.

Business_and_leisure Family

8/10

Excellent

04 Aug 2025

Daryl

The hotel was located in central Kashiwa, close to a little bit of everything. Overall, I enjoyed my stay. The reason for giving it 4 stars instead of 5 stars was because they listed Laundry was available when I made reservations, but there wasn’t any available onsite when I asked the front desk. We were in Kashiwa for a soccer tournament, so I wanted to have laundry at the hotel to wash my son’s uniform at the end of the day for games the following day. I had to locate laundry and parking a little bit away from the hotel.

Business Family

10/10

Exceptional

22 May 2025

Robert

Nice spacious rooms, walkable to shopping, train and food

Leisure Family

10/10

Exceptional

09 Apr 2025

Prit Mahendrabhai

Very supportive staff

Business_and_leisure

10/10

Exceptional

23 Feb 2025

Celina

The staff was very welcoming and sweet. The room was clean and very spacious

Partner

10/10

Exceptional

27 Jan 2025

Guillermo

Muy limpio y personal muy servicial

Family

10/10

Exceptional

23 Nov 2024

Heather

Very clean and the room was a good size. The staff were amazing and very polite. Close to the train station and lots of restaurants and stores within walking distance. Would definitely stay there again.

Leisure Partner

8/10

Excellent

16 Nov 2024

Mariangel

Property is located within walking distance to the Kachiwa train station which is super convenient because you can get into the city easily. The room was clean, and comfortable for a short stay.

Leisure Friends

10/10

Exceptional

01 Nov 2024

Parviz

Nice place. Close to shopping center

Leisure Family

10/10

Exceptional

03 Feb 2024

Christopher

Enjoyable as always

A very enjoyable stay, as always at the Crest. We will be back!

Partner

10/10

Exceptional

04 Jan 2024

Rajainlall

Taking hospitality to a different level!

Nothing short of brilliant! There was no stage that the staff ever said ‘no’ to a reasonable request! This is what hospitality is about! The ‘lobby concert’ on New Year’s Eve was a touch of class in hospitality - unexpected and definitely a pleasant surprise! Keep it this way!

Friends_and_family Family

8/10

Excellent

31 Dec 2023

Bryan

This is a hardcore 4 star Japanese hotel. Excellent service, location, restaurant, and amenities. They're not used to working with foreigners. Be patient and polite.

Business_and_leisure Family_with_children

8/10

Excellent

17 Oct 2023

Lori

The Crest staff were very helpful! The beds are hard and toilet tissue is thin. APA is more comfortable

Leisure

10/10

Exceptional

26 Jul 2023

Joshua

Has a classy / classic vibe, nice facilities and amenities and the customer service is great. Beautiful view of greater Tokyo from the window.

Business_and_leisure Self

10/10

Exceptional

12 Jul 2023

Joshua

When you're thousands of miles from home sometimes you want some level of familiarity and I think that's what makes The Crest shine -there are always two staff at the front desk, greeting you as you come and go, and the facilities are all sturdy. A classic vibe and a great view, not to mention a great value for the price. Will stay here every time I am in Kashiwa.

Business_and_leisure Self

10/10

Exceptional

25 Dec 2022

Christopher

Excellent experience

After being separated from our son and daughter-in-law for three years due to the pandemic travel restrictions, we were at last able to fly from the UK to visit them. We've stayed in the Crest Hotel before so we knew it was a great hotel, and this time it was just as good. We travelled around a bit so checked in and out of the Crest 3 times and each time was smooth and problem free. Our room had an impressive view over the city and out to Tokyo and mount Fuji on a clear day. Thanks to all of the staff who looked after us from the front desk to the restaurant, everyone went out of their way to look after us. We fully recommend anyone who is visiting Kashiwa for pleasure or business to stay here. It’s right next to the station with fast connections to Narita, Tokyo and Haneda. We will be back!

Partner

8/10

Excellent

11 Dec 2022

Verified traveler

Additional amount asked fo for early check-in

Check-in time was 3.00 PM. We arrived 2 hours early and the front desk manager would not check us in unless we paid an additional Yen 2,000 per person for the 2 hours despite the fact the room was ready and availble for check-in. We decided to go for lunch instead and came back at 3.00 PM to checkin. Kind of ridiculous rule. Apart from that the stay was fine.

Partner

10/10

Exceptional

23 Nov 2022

Christopher

Excellent

Excellent hotel with excellent staff, right next to Kashiwa Station, shops and restaurants. Easy to get to Tokyo, Narita and Haneda by train. We have stayed here several times when we come from the UK to visit our son, every stay has been great. Our room has a superb view over the city to Tokyo Skytree and Mount Fuji on clear days. We totally recommend the Crest Hotel Kashiwa for business and pleasure.

Partner

10/10

Exceptional

19 Nov 2022

Christopher

Excellent hotel in Kashiwa

Excellent hotel and excellent staff. Great location next to the station and close to many shops and restaurants. This was our second stay here and we have booked it again.

Partner

8/10

Excellent

10 Nov 2019

Verified traveler

Friendly, courteous staff, decent breakfast buffet, quiet.

Friends_and_family Family

8/10

Excellent

16 Aug 2019

Patricia

Good location with easy access to Tokyo. Very nice staff but decor a bit dated.

Leisure Family

10/10

Exceptional

31 Jul 2019

Verified traveler

Didn't really know what to expect as we were staying outside Tokyo, but The Crest Hotel far exceeded my expectations. The staff, the location, the rooms, the food, everything... was wonderful. We had two rooms, and having the kids next door was also extremely easy and no issues whatsoever. I'd definitely stay here again if the need arises.

Friends_and_family Family

10/10

Exceptional

23 Apr 2019

MI

The hotel is very close (only few minutes walk）from Kashiwa station and lots of shops/convenient stores nearby. Kashiwa isn't far to travel to many popular Tokyo sites either.
There are shuttle bus services available from/to Narita and Haneda airport from the bus stop infront of the hotel however, only two buses a day to Narita (Still, very handy to know there are another options to get to the hotel from/to the airport).

Friends_and_family Partner

10/10

Exceptional

16 Apr 2019

Verified traveler

Upper scale hotel in Kashiwa - very nice lobby and good sized rooms. Breakfast was very nice also - combination of Japanese and western style foods. Great location in Kashiwa

Leisure Partner

10/10

Exceptional

06 Jan 2019

Christopher

Great base for Kashiwa, Chiba and Tokyo.

We stayed from 26th December to 2nd January. We were visiting our son who lives in Kashiwa. What an excellent hotel it turned out to be. We landed at Narita and were at the hotel about an hour later. The hotel is an easy three minute walk, with bags, from the station with escalators down to the hotel level. We arrived a few hours before check in time so we left our bags with the front desk. On returning in the evening, we were shown to our room and our bags had been placed in the room. All very efficient.
Room - We had a double non smoking room on the twelfth floor with a large window overlooking Kashiwa, Tokyo and Mount Fuji, the view was excellent and a real highlight of our stay. The room was larger than our usual Tokyo experience and the bed was comfortable. All mod cons and good wifi. A great room for the price.
Breakfast - We stayed B&B. The breakfast was buffet style with a mix of Japanese and western food. It was all very tasty and well presented and set us up for our days exploring.
Nearby - The station complex has a number of shops, department stores, bars and restaurants. We ate at different places every evening and every meal was good. Prices on a par or slightly lower than the UK.
Getting around - Being next to the station, travelling around Chiba and Tokyo is very easy, most places direct or one change, Tokyo, Minato, Shibuya, Shinjuku, Roppongi, Odaiba all round an hour.
In Summary, we highly recommend this hotel. We will be returning.

Family

10/10

Exceptional

11 Nov 2018

Cynthia

Kashiwa Quiet and Relaxing Japan

Nice hotel, room is roomie and larger than other Japanese Hotels we have used (at least 10 others around Japan). The bed was firm and with the down comforter, sleeping was cozy. The breakfast was healthy with lots of Japanese style vegetable dishes. The employees were very courteous. The location close to the train station and airport limo made it so convenient for my friend to meet me daily.

10/10

Exceptional

15 Oct 2018

Verified traveler

Excellent

Amazing location and a great hotel

Family

10/10

Exceptional

10 Aug 2018

Garth

A great stay in Kashiwa.

I went to Kashiwa to watch my son play baseball.
The staff at the Crest Hotel were very friendly and help full.
I would recommend to anyone who would like to stay in Kashiwa.
The location is perfect.

8/10

Excellent

02 Jul 2018

Melinda

We had a great time

Family

10/10

Exceptional

18 May 2018

Kristie

great Kashiwa hotel

very comfortable stay-- nice room, good breakfast, convenient valet parking

10/10

Exceptional

17 Apr 2018

Verified traveler

best place to stay in Kashiwa!

best location , close to train station.

Partner

8/10

Excellent

02 Mar 2018

Ksite

We had a nice time staying there. It is in the lively neighborhood, but very quiet inside the hotel or rooms. Convenient to grab something quick to eat and drink, or sit-down restaurants as well if you like finer food.

10/10

Exceptional

13 Jan 2018

my

駅近で快適ホテル

フロントから全ての職員の方々親切です。
部屋も眺めの良い、綺麗な部屋でした。
娘と2人、県外から成人式のために宿泊しましたが、ホテル内の美容室、写真館全て予約手続きをしていただき、大変助かりました。
県外からの成人式参加がとてもいい思い出となる橋渡しをしていただきました。
ありがとうございました。

10/10

Exceptional

04 Jan 2018

karen

It is nice and convinence location.

It is near to Kawashi JR train station. Outside there is Takashimaya mall and around there is many places for a proper meal. I would recommend friends to stay if they going to japan. Good and thumb up.

10/10

Exceptional

05 Apr 2017

Verified traveler

Pleasantries

Hotel staff was extremely courteous, very pleasant, and it was a joy to be in their presence.

10/10

Exceptional

16 Apr 2016

Steva

Close to train stop. Relatively quiet neighborhood

The staff is friendly and speak English. Super helpful. Have to ask at desk for wifi. Quiet neighborhood. Close to train stop. About an hour from Narita. Would highly recommend. Room is spacious. Ramen shops line the same street. Do yourself a favor and eatsomething from these shops. There's a "New Yorker" bar close by that's fun. we only stayed overnight and it was very convenient to to take our train to Osaka the next morning.

10/10

Exceptional

17 Jan 2016

Verified traveler

I had a wonderful time there. Kashiwa City is only about 40 minutes train ride from Ueno, Tokyo and there are many shops and restaurants around the train station. The hotel is very clean and the rooms are quite spacious and comfortable with a great view. I was even able to see Mt. Fuji from my hotel room one day. The service that I received from each staff there was excellent and professional. I will definitely stay there again!

10/10

Exceptional

01 Jan 2016

Verified traveler

Nice place, close to station

Nice, convenient hotel. Close to Kashiwa station. Good breakfast buffet. Friendly staff that speak some English. Good sized, clean room, but bed wasn't very comfortable.

6/10

Pleasant

03 Nov 2015

wayne

a little far from the jr station

it's my second time, I think it's a worth recommedning hotel, except it is a little far from the jr station, in my opinion. but I notice there is some bus stop right in front of the hotel providing airport service, so maybe I will give it a try sometime in the future.

8/10

Excellent

09 Oct 2015

Sang-mi

Clean and Convenient hotel in Kashiwa City, Japan.

The hotel staff members were most cordial, polite, and ready to serve. The room was comfortable and very clean. Although the room walls were thin and I could hear the voices from the hall way, it was a nice 4-day stay.

6/10

Pleasant

08 Aug 2015

wayne

if toyoko inn is not available in hitachi....

if toyoko inn is not available in hitachi, or all the hotels in mido are booked.... this might be your second choice, low budget, and not far from the jr station. anyway, not a bad one~ staffs are nice and reliable~

10/10

Exceptional

22 Sep 2014

Otto

satisfactory in every respect

Staff was very efficient.

10/10

Exceptional

03 Apr 2013

Marina

Very pleasing stay.

This is a very nice hotel. We had a mix up with the rooms, which was settled quickly and efficiently and took only minutes. The staff is friendly and speaks English, which I have found in Japan, is not always the case. Bed was a bit lumpy but nor bad. Very close to shopping and train station.

8/10

Excellent

18 Nov 2012

henryonatrip

Small but comfortable

Look, you’re in Japan. You are not going to find a large western type room for the price range. The room I had with my wife was small but it was comfortable and clean. The hotel is located about 5 minutes by foot from Kashiwa Station. Nearby the station are numerous stores and places to eat. The hotel staff were all pleasant and very courteous (as the majority of the Japanese are). I thought the restaurant in the hotel was a little pricey so I didn’t eat there. There are many options for places to eat outside of the hotel. I would stay there again if I was back in the area.

Family

8/10

Excellent

27 Mar 2026

Nobumitsu

歴史を感じました

Self

10/10

Exceptional

15 Mar 2026

masahiro

いつも駐車場係り員の対応はよかった。

Self

10/10

Exceptional

27 Feb 2026

MAKOTO

おせち料理が最高でした

Partner

10/10

Exceptional

20 Feb 2026

masahiro

いつもいつも清潔で気持ちよく泊まれました。

Self

10/10

Exceptional

09 Feb 2026

Yoko

従業員の方達はとても良く素早く対応してくれました。お部屋からの雪景色が綺麗でした。

Self

8/10

Excellent

25 Jan 2026

RYU

静かにすごせる良いホテルですが、シャワーのお湯が突然熱湯になる（1分に1回くらい）ことだけが残念です

Business Self

8/10

Excellent

04 Jan 2026

Ikuko

古いけど　綺麗にしてました。　　　　　　　客室係りも親切でした。　　　　　　　　　　　5月に　又　予約しました。

Business_and_leisure Family

10/10

Exceptional

21 Dec 2025

NOZOMU

綺麗でした

10/10

Exceptional

05 Nov 2025

Naoko

仕事で利用しました。
とても綺麗なホテルで見晴らしも良く価格も比較的安かったです！
駅からも近く周囲には飲食店等もたくさんありました。
また機会があれば利用したいと思いました。

Business Family

10/10

Exceptional

13 Oct 2025

??

フロントの対応が温かみがあって利用しやすい感じがする

Leisure Partner

8/10

Excellent

12 Oct 2025

みさき

た

8/10

Excellent

10 Oct 2025

Mayumi

部屋にコーヒーマシンがあったのが嬉しかった。
全体的に古さを感じた。

Leisure Family

10/10

Exceptional

06 Aug 2025

tetsuya

こんないいホテルなの？とびっくりするくらいのとこでした。周りも食事するとこがたくさんあり、便利さを感じました。
また機会があれば泊まりたいです。

Leisure Partner

8/10

Excellent

01 Jun 2025

SHOHEI

よかった

6/10

Pleasant

28 May 2025

??

帝国ホテル系統なので、しっかりしたサービスクオリティが感じられた。

Business Self

10/10

Exceptional

12 May 2025

かずひこ

施設は綺麗で朝食も美味しかった

Business Self

10/10

Exceptional

04 May 2025

まさひろ

スタッフの対応も丁寧で、部屋も思ったより広くて、和食の朝ご飯も大変おいしかったです。また利用してみたいホテルです。

Leisure Family

10/10

Exceptional

27 Apr 2025

masahiro

いつもフロントのえがお

8/10

Excellent

25 Apr 2025

ケイコ

駅近くということと、三ツ星ホテルというとこで決めました。ホテル内の滞在は少なかったのですが、とても快適に過ごしました。15階からの景色も素敵でした。今度は娘と泊まりたいです。

Leisure

10/10

Exceptional

06 Apr 2025

yoshiko

とても快適で親切でした

チェックインの際に尋ねていた私の趣味の件での行先、チェックアウトの際に、わさわさプリントアウトして、バスの乗り換えまで細かく教えていただきました。
ホテルの滞在も快適でしたし、朝食も美味しくいただきました。
フロントスタッフの方々には本当に感謝いたします。ありがとうございました♪

Self

10/10

Exceptional

01 Apr 2025

masahiro

スタッフの対応が素晴らしい

Business Self

10/10

Exceptional

24 Feb 2025

masahiro

今回も気持よく泊まれました

10/10

Exceptional

23 Feb 2025

アサトマサヨ

立地が良く、交通が便利
ホテルも綺麗で、スタッフの対応も良かったです。とても快適でした。

Business Family

8/10

Excellent

28 Jan 2025

ノリコ

外観も立派で、女子一人の宿泊でしたが、何ら心配も無く泊まれました

Leisure Self

10/10

Exceptional

17 Jan 2025

masahiro

今回も快適な時間を頂きました。

Business

8/10

Excellent

29 Dec 2024

???

チェックイン前に荷物を預けていたのですが、荷物が既にお部屋の中まで綺麗に運んでもらっていただいたことに驚きました。外観からお部屋まで高級感があって、クリスマスを過ごす場所として最高でした！

Leisure Partner

10/10

Exceptional

27 Dec 2024

masahiro

気持ちよく泊まれます。

Business Self

10/10

Exceptional

24 Dec 2024

??

スタッフさんの対応が良かった。

Partner

8/10

Excellent

18 Dec 2024

まさこ

全体的にはとても快適で良かったです
朝食はホテルで一度食べましたが和食だけなので洋食もあればいいと思います

Business Self

10/10

Exceptional

20 Nov 2024

のぶやす

さすが帝国ホテル系列のホテルと思うことが多々ありました。

Business Self

10/10

Exceptional

15 Nov 2024

masahiro

全てに満足でした

8/10

Excellent

18 Oct 2024

Shimizu

静かで良かったです

Leisure Partner

8/10

Excellent

05 Oct 2024

シゲコ

朝食が、あまりおいしくなかった

6/10

Pleasant

20 Sep 2024

MASAYUKI

駅近で、駐車場もあり、便利。

Leisure Self

10/10

Exceptional

19 Sep 2024

TAKANORI

良き

Leisure Self

8/10

Excellent

17 Aug 2024

マサヒデ

富士山やスカイツリー等の眺めがよい。
快速だと都内からのアクセスも良い。
静か。アメニティもよい。

Leisure Family

6/10

Pleasant

15 Aug 2024

マサヒデ

清潔で静かです。自販機がもう少し充実していれば、と思います。

Family

8/10

Excellent

21 Jul 2024

コウヨ

地下駐車場のスタッフが優秀です。

Leisure

6/10

Pleasant

17 Jul 2024

ミヨコ

部屋やバス・トイレのカビ臭いところが最初は気になりました。

Leisure Self

8/10

Excellent

14 Apr 2024

KOREA

전체적으로 괜찮지만 약간 낡은 느낌도 있었습니다.
하지만 조식이 정말 좋았습니다.

Business

10/10

Exceptional

08 Apr 2024

Yoko

空調の調節

暖房から冷房への切り替えができないのが、残念です。

Self

10/10

Exceptional

01 Apr 2024

トシカズ

3人1部屋でしたが、部屋が広くて快適でした

Leisure Family_with_children

10/10

Exceptional

01 Apr 2024

カヨコ

とても丁寧な対応をしてもらって
快適に過ごせました。
部屋も清潔感があり空調も良かったです。
スマホの充電器も備え付けてあったし
室内の珈琲サーバーも使いやすく美味しかったです。

Leisure Family_with_children

8/10

Excellent

30 Mar 2024

Naomitsu

周辺の道が狭い

Leisure Family

10/10

Exceptional

13 Feb 2024

Jongho

훌륭한 조식 넓은 방 합리적인 가격

Business

10/10

Exceptional

08 Dec 2023

hiroshi

古い施設ですが清潔感があります

Business Self

10/10

Exceptional

02 Dec 2023

Masayasu

元々柏に住んでおり、用事で宿泊
プロスポーツ選手らも宿泊で使用するホテルという事もあり、ほぼ全てにおいて快適。
唯一枕は自分には合いませんでしたが、必要なら持って来れば良い事なので。
帝国ホテルグループということもあり、サービスもチキンとしていたと感じました。
朝食は和食のみ、できれば洋風の朝食もあると嬉しいですが、とても美味しかったです。

Business_and_leisure Family

6/10

Pleasant

13 Nov 2023

Motoi Igarashi

それなりでした

Leisure Partner

10/10

Exceptional

03 Nov 2023

nakajima

ビジネスホテル使用が多いので、流石のクレストホテルでした。部屋からの眺めもよく、部屋全体に清潔感ありました。