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Hotel El Ciervo

Villarica · Chile

General Korner 241View location

9.0/10Excellent22 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort8.6/108.6
Condition9.0/109.0
Neighborhood9.4/109.4
Amenities10.0/1010.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel El Ciervo

With a stay at Hotel El Ciervo, you'll be centrally located in Villarrica, just a 3-minute walk from Lake Villarrica and 5 minutes by foot from Centro Cultural Liquen de Villarrica.

This ski hotel is 0.3 mi (0.5 km) from Catedral de Villarrica and 0.4 mi (0.7 km) from Villarrica Historical Museum. Stay in one of 13 guestrooms featuring LCD televisions. Your room comes with a Select Comfort bed.

Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have rainfall showerheads and complimentary toiletries. Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

    We have included all charges provided to us by the property.

  • You need to know
    • Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Contactless check-in is available.
  • Special Instructions
    The front desk is open daily from 6:00 AM - noon. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards
    • Safety features at this property include a first aid kit
  • Spoken Language

    English

    Spanish

Nearby attractions

Lake Villarrica 0.2 km / 0.1 mi
Centro Cultural Liquen de Villarrica 0.4 km / 0.3 mi
Catedral de Villarrica 0.5 km / 0.3 mi
Ruka Mapuche 0.5 km / 0.3 mi
Villarrica Historical Museum 0.5 km / 0.3 mi
Museo Leandro Penchulef 0.7 km / 0.4 mi
Villarrica Pucara Beach 1.1 km / 0.7 mi
Mirador Canela 2.5 km / 1.5 mi
Villarrica National Park 10.8 km / 6.7 mi
Dos Rios Nature Park 15.7 km / 9.7 mi
Museo Mapuche Pucon 24.3 km / 15.1 mi
Santa Clara Monastery 24.3 km / 15.1 mi
La Poza 24.9 km / 15.5 mi
Enjoy Pucon Casino 25 km / 15.5 mi
Pucon Beach 25 km / 15.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Hotel El Ciervo

9.0
Excellent
22 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
9.0 /10
Neighborhood
9.4 /10
Amenities
10.0 /10
17 reviews shown
10/10
Exceptional
06 Feb 2019
Verified traveler
Excellent service, speaks English, free bike available.
Leisure Family
8/10
Excellent
29 Jan 2019
DANIEL

Charming home for a weekend or overnight stay

Good stay and good services for the area. Friendly and helpful staff. Property was a converted home with tons of charm. Creaky floors and no screens on windows would be the main issue. Bed was worn/ too soft for my liking - great location for waterfront and restaurants - entertainment. Overall a 7/10
8/10
Excellent
16 Nov 2018
Jennifer
We checked in after eating dinner at a nearby restaurant. We left the next morning after eating the free breakfast. There were more breakfast choices than other places we stayed at in Chile. We were surprised to be served waffles and scrambled eggs. Even though there were more breakfast choices, overall, the breakfast was just okay.

We did not have time to explore the area. The bed was comfy. The room was very quiet. The bathroom has a bit of mold and the ceiling over the shower has peeling paint.

The building where you enter to check in had the smell of an old place.

The staff was friendly and accommodating.
Family
10/10
Exceptional
17 Oct 2018
J
Very simple answer, Great ! Very clean, breakfast really good and the staff members helpful ,kind and sweet
10/10
Exceptional
28 Sep 2018
DeAnn

Great stay

We enjoyed our stay very much. It was a very relaxing atmosphere.
Partner
8/10
Excellent
23 Jan 2018
JeT
Good location, nice room and breakfast. Very pleasant place to stay and everyone was so nice but very limited English. No room temperature control so no air conditioning during the summer which made the room too hot. During the day we didn’t want to keep the windows open when not in the room for security and to keep the bugs out so it was uncomfortably hot in the evenings.
10/10
Exceptional
25 Oct 2016
Robert

Convienent & clean hotel

Great stay & location
Partner
10/10
Exceptional
04 Aug 2021
Verified traveler
Maravillosa estadia, muy agradecida de la preocupacion y gran disposicion del personal por ayudarme en todo lo que necesite y hacer grata mi estadia. Muchas gracias!!!
Self
10/10
Exceptional
03 Sep 2019
Verified traveler

Excelente estadía

Estadía muy agradable, personal muy amable y dispuesto a solucionar todas mis necesidades. Hicieron mi estadía muy grata y confortable!! Excelente experiencia muchas gracias!!
6/10
Pleasant
07 Oct 2018
EZIO
Instalaciones muy antiguas. Mucho que mejorsr. No se condice la relación precio/calidad.
8/10
Excellent
30 Jan 2018
Ricardo

Discriminación por vestimenta

El desayuno malo en comparación a otros hoteles con el mismo rango de precio. La persona que nos recibió, al momento de pedirle algún dato para almorzar me discriminó por mi forma de vestir, el resto del personal del hotel muy amables y cordiales. La piscina se notaba muy mal cuidada.
Family
8/10
Excellent
31 Dec 2017
Verified traveler

Razoável

Hotel simples, porém agradável. O preço é alto pelo que oferece.
Family
10/10
Exceptional
30 Dec 2017
ELUISA

Simples e Autêntico

O Hotel e tipo pousada. Com localização espetacular próximo ao lago e com vista para o vulcão! Há restaurantes próximos e toda Beira do lago para desfrutar. O café da manhã é suficiente. Quarto pequeno, muito bem cuidado e limpo. Atendimento da recepção e excelente! E ótimo no que se propõe.
Partner
10/10
Exceptional
09 Jan 2017
Jorge

muy acogedor

lo pasamos muy bien
Partner
6/10
Pleasant
10 Dec 2016
Achim
Das Hotel liegt fußläufig sowohl zur Ortsmitte wie auch zum Seeufer, hat eigene Parkplätze und ist ruhig. Unser Zimmer war nicht besonders groß, hatte aber ein angenehm großes Bad, das allerdings sehr renovierungsbedürftig war (alte Ausstattung, schlechte Beleuchtung, Wanne mit kaum geradem Boden, sodaß man beim Duschen einen unsicheren Stand hatte. Das Frühstück war nicht einem 3-Sterne-Hotel entsprechend. Personal ließ sich kaum sehen, wenn doch, wurde nicht gegrüßt. Fazit: Die 98,00 USD für ein Standartzimmer waren viel zu teuer für die erbrachte Leistung.
10/10
Exceptional
24 Jul 2016
MARTINEZ OVIEDO

Excelente

Hermoso hotel con vista al Lago Villarica en contacto con la naturaleza, súper comida y limpia, excelente decoració. Muy recomendable
10/10
Exceptional
31 Dec 2015
Verified traveler

Lo que buscaba.

Muy agradable . Bonito hotel y buena situación
Family

Location & surroundings

Hotel El Ciervo
General Korner 241, Villarrica, Chile

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