Gadsden Hotel

10/10

Exceptional

16 Jun 2026

Deborah

This hotel is so beautiful and clean! The staff is very kind and accommodating. Nights were, overall, quiet and tranquil. I would definitely book another stay here in the future. I stayed for the weekend and have no complaints. Thank you!

Self

8/10

Excellent

28 Apr 2026

Rob

The lobby of this hotel is magnificent. The rooms are good for an old hotel. Unfortunately, the bar and restaurant was closed.

Partner

2/10

Poor

27 Apr 2026

ricardo

Not much

Self

2/10

Poor

06 Apr 2026

michael

The manager closed the pub restaurant and dining room at 6:19 pm when the closing hours posted was 9:00pm
They knew we were having dinner there as well as at least 1 other couple at the hotel because we spoke to the pub bar tender

Front desk staff Nadine has no personalty and not helpful

Trash and debris at the front door was not swept and trash in the gutter in front of the hotel was disgusting

The shower handles do not work and the maintenance had to be called to shut off the water

The electrical outlets extension chord the was plugged into another extension chord and laying on the floor in the room

Too bad for such a beautiful hotel it was managed and run terrible

I would not recommend this place at all to anyone

Friends

10/10

Exceptional

01 Apr 2026

Clint

Bar/Saloon is great. Jesse the bartender is awesome.
Great smoked old fashion.

Self

10/10

Exceptional

13 Mar 2026

James

A destination gem! Visit while you can!

6/10

Pleasant

12 Mar 2026

Josh

Primary issues were that when you ordered from their restaurant it said to put your room number as your last name and they would bring it to your room. Eventually. I called down and they said yes. It's here. Asked if they were bringing it to me. They said normally we don't but they could this time. It seems weird to advertise it if you're not going to do it. The other odd thing was that you have to run the hot water for 15 minutes or so to actually get hot water. A recirculation pump on the hot water would fix that.

Self

6/10

Pleasant

09 Mar 2026

Sarah

Place is beautiful, however if you book on a Sunday Monday bar and restaurant is closed. I do feel like that should be made more clean the response I got was, it's on our website .It should be a prompt when you book on those days, also the 6 + messages about rules is excessive.

6/10

Pleasant

05 Mar 2026

colleen

We were in 128 and it with the street traffic it was so loud and hard to sleep. Also the pillows were rock hard.

Friends_and_family Family

8/10

Excellent

25 Feb 2026

Quentin

Cool old hotel - just really need to tone down the overpowering lobby scent diffuser. It made the entire spacious atrium smell like industrial strength floor reconditioner. Perhaps it was actually industrial strength floor treatment, and not the diffuser that was operating continuously on room level, but hey... Otherwise a solid stay in a very cool old hotel in a dying border town.

10/10

Exceptional

23 Feb 2026

Vidriana

Pleasant stay

Leisure Partner

10/10

Exceptional

19 Feb 2026

Sharita

👌

8/10

Excellent

19 Feb 2026

Marc

It was nice

10/10

Exceptional

16 Feb 2026

Jean

Very friendly love the old vintage looking hotel.

10/10

Exceptional

09 Feb 2026

Robert

Lovely historic hotel that takes you back tp 1900. Tiffany windows and marble columns take you back to the days of grace, class and glamor.

Business Partner

10/10

Exceptional

04 Feb 2026

Jennifer

Wonderful experience! You feel like you’ve stepped back in time to the early 1900’s. The lobby and foyer is grand and beautiful. We loved the elevator that had to be operated by the staff. Fatima, the hotel clerk was exceptional and made us feel so welcome.

10/10

Exceptional

29 Jan 2026

Chris

Yes, The staff is wonderful The room was perfect. The Gadsden is one of the nicest and most interesting hotels that I’ve had the pleasure to stay.

Leisure Self

4/10

Poor

27 Jan 2026

Doug

Staff support on check in very lacking.

Leisure Partner

10/10

Exceptional

17 Jan 2026

David

Very nice place to stay at

10/10

Exceptional

16 Jan 2026

Dale

Helpful crew

Leisure

10/10

Exceptional

10 Jan 2026

John

Clean room in a classic old main street hotel. Lots of character. Helpful friendly staff.

Partner

2/10

Poor

06 Jan 2026

Mike

Bar and restaurant are closed for a while and staff will not let you bring items in
Must run hot water for 10 minutes before it warms up.
Must call staff to run elevator for you.
Sketchy characters around the property.
But the old architecture is nice

Leisure Friends

8/10

Excellent

05 Jan 2026

james

was clean and historic hotel

Business Self

10/10

Exceptional

30 Dec 2025

Catherine

Room was fine. Towels very nice! However as it was a Monday we were unaware the coffee shop would be closed!

6/10

Pleasant

26 Dec 2025

Douglas

Staff attitude could improve.
Coffee could be provided.

Leisure Partner

10/10

Exceptional

20 Dec 2025

SUSAN

The hotel is an older treasure! The 24' lobby with soaring columns with golden frieze around the tops are stunning. There is a great grand piano in the lobby that guests on our other frequent visits have played beautiful music on. The food and service in the restaurant very good. The rooms are not huge and neither are the bathrooms, but they are clean, comfortable and the decor is interesting - with letters and postcards from the early 1900s. We have stayed here 5 or 6 times and have always enjoyed our visits.

Leisure Family

10/10

Exceptional

20 Dec 2025

Carol

Amazing hotel

Leisure Partner

10/10

Exceptional

17 Dec 2025

Kathy

Most comfortable bed in a motel ever. She is a grand old dame.

10/10

Exceptional

15 Dec 2025

Linda

The room and staff were great!

Leisure Self

8/10

Excellent

11 Dec 2025

Chris

Friendly staff, historic hotel so things are old but classic

Business

10/10

Exceptional

10 Dec 2025

Mark

Very clean updated room in this famous classic hotel. Easy walk downtown to eateries.

Self

6/10

Pleasant

02 Dec 2025

Anthony

Staff great. Bathroom not so much. Was supposed to be accessible. Just because there is a grab bar in there does not make it accessible. It was outside the tub so not reachable. Upgrade the toilet and put in a shower and it would be great.

Leisure Partner

8/10

Excellent

30 Nov 2025

jessica

Beautiful hotel

Partner

8/10

Excellent

27 Nov 2025

Marcos

Nice

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Debbie

What a beautiful place to stay! The historical significance is amazing and the rooms were beautiful. Everything you needed was there…a nice patio and a restaurant and coffee place. We would definitely come back if we are in Douglas again!

Partner

10/10

Exceptional

19 Nov 2025

walter

Team was great

Business

10/10

Exceptional

17 Nov 2025

Christine

great staff, beautifully ornate ambience

Leisure Family

10/10

Exceptional

17 Nov 2025

Keonan

Very nice. Quiet. Lovely room with old fashioned bath tub. Cable TV so able to watch football on Sunday.
Be aware that the restaurant and bar are closed on Sunday and Monday.

Leisure

10/10

Exceptional

16 Nov 2025

Terrell

Great hotel

Leisure Family

8/10

Excellent

16 Nov 2025

Patricia

I stayed a second night with a different reservation and they couldn’t accommodate the same room, so I had to check out and recheck in. Historic hotel has a lovely lobby and extensive restaurant menu. However, the rooms are very dated and bathrooms very small.

Leisure Self

8/10

Excellent

16 Nov 2025

Patricia

Historical hotel lobby was really cool. Restaurant had an extensive menu. However, the rooms and bathrooms are really dated.

Leisure Self

10/10

Exceptional

15 Nov 2025

Raquel

Beautiful room! Loved the decor and the service was great!

Leisure Partner

10/10

Exceptional

11 Nov 2025

Sharita

My favorite spot in Douglas

Business Family

4/10

Poor

09 Nov 2025

Diane

When we arrived we loved the beautiful lobby with the Grand Staircase, gorgeous stained glass and lovely columns.
Checkin went smoothly and the front desk lady took us to our room using the elevator that can only be operated by an employee.
At 1st glance our Elite Suite looked fine, very huge! We left our luggage and headed down to the Saddle and Spur Tavern for a cocktail and something to eat. Jessie the bartender/waiter was amazing taking care of everyone and everything.
He made delicious cocktails and we shared a huge burger/fries that were excellent.
THEN!!!
We went to our room to settle in.
1st the tv kept cutting out and changing the cable channels then displaying “error message”.
Next the electric fireplace heater wouldn’t stay on or allow adjustments.
The Bathroom was the Worst!
I turned on the hot water to wash my face. It took forever to warm up and by that time the little sink was almost full to the top and water was going down the sink overflow drain and started leaking all over the floor at the P-Trap! It took forever to drain.
The sink wasn’t even attached to the wall!
Shower wasn’t finished being updated with flaking walls and worn out floor tiles.
VERY dangerous the threshold was missing and both myself and my husband almost tripped during the night to use the bathroom.
Another notable hazard was the bookcase headboards are not even attached to the bed and almost fell on us!
Many more things I could mention but the bottomline is the suite isn’t finished.

Partner

10/10

Exceptional

26 Oct 2025

Constance

No where better to stay

I love staying here! Everyone is nice the beds are comfy and the food is excellent!

Self

6/10

Pleasant

13 Oct 2025

Daniel

Barely adequate.

10/10

Exceptional

12 Oct 2025

David

Amazingly friendly staff

Leisure Self

10/10

Exceptional

05 Oct 2025

arcadio

Special thanks to carmen, she knew her hotel history. Helped us with the tour of the museums.
When you guys get there, make sure you guys ask for her!

Friends_and_family Family

10/10

Exceptional

30 Sep 2025

Christa

Close to museum/gallery

Leisure Partner

10/10

Exceptional

27 Sep 2025

Karen

An amazing property that allows you to step back into a time and an era of Elegance and luxury without sacrificing any of today's modern amenities 10 out of 10 recommend

Leisure Self

10/10

Exceptional

22 Sep 2025

Aureliana

I liked the historical charm

Leisure Family

10/10

Exceptional

14 Sep 2025

Antonio

It is a nice place, you feel the energy. I believe that this is not a family place. Just for couples or by alone.

Leisure Self

10/10

Exceptional

08 Sep 2025

David

The location was perfect for the event we attended close by. A short walk on a very lit and safe main road to the venue. The young lady at the hotel check in counter was extremely polite, helpful, and professional. The hotel is beautiful and clean.

Leisure

10/10

Exceptional

08 Sep 2025

Roy

Clean, great bed, excellent staff

10/10

Exceptional

22 Aug 2025

Max

If your looking to stay at a page with a great staff and a ton of history you can't hi wrong here

6/10

Pleasant

18 Aug 2025

Ita

Too old

Business

10/10

Exceptional

18 Aug 2025

Javier

Historical

Amazing stay at a Historical Place.

Partner

8/10

Excellent

06 Aug 2025

Edwin

The staff was great and friendly. Enjoyed my stay and would visit again

Business

10/10

Exceptional

01 Aug 2025

Omar

Nice and clean.

6/10

Pleasant

28 Jul 2025

Verified traveler

The hotel is a beautiful historic landmark that drew our attention. But sadly, the room was lacking in a number of basic comfort and needs. The junior single room is basically a room with a double bed, and a small extra space in the front of the room with a futon type chaise couch. The bed was not very comfortable, the window AC unit roared loudly throughout the night, but never cooled the front part of the room properly. My friend slept on the futon couch in the front and it was hot, as well as the couch was old and he had springs on his back all night. The ceiling fan clacked loudly and was dusty. It appeared that where the hand soap dispenser was supposed to be by the sink, there was conditioner instead. And they had simply put out a bottle of dial hand soap that was 75% empty to use. The TV also did not work. Overall, it was a great historic site but not a place I’d recommend staying at for 100$/night.

Friends_and_family Friends

10/10

Exceptional

16 Jul 2025

Michael

It was quiet and clean.

Leisure Self

10/10

Exceptional

16 Jul 2025

Jay

The rooms are nicely remodeled and has kept its historical value.

Leisure Self

10/10

Exceptional

04 Jul 2025

Michael

Love the hostory

Business Partner

10/10

Exceptional

24 Jun 2025

Joyce

My Gadsden Stay

I love this hotel! It is beautiful and is full of history. Yes, it is very clean. The staff is wonderful! They are very friendly and so helpful. The food and service in the tavern was really good too.

Friends_and_family Friends

10/10

Exceptional

20 Jun 2025

Luis

Really cool historic hotel. The lobby and staircase are beautiful, feels like stepping back in time. The room was clean and comfy, and the food was actually really good too. It’s not super modern, but that’s part of the charm. Great spot if you’re visiting Douglas.

Friends_and_family Family

10/10

Exceptional

19 Jun 2025

Juan-Roberto

The quality of the bed was excellent. The Restaurant has very specific squedule.

Leisure

2/10

Poor

17 Jun 2025

Kristal

The is not enough space to list each portion of how horrible our experience was. We would not stay here again for any reason. This hotel should not only close their doors, they should also read up on service animals in Arizona and under the ADA. The Motel 6 a few streets down had better staff, cleaner room, and updated amenities. As well as education on service animals.

Leisure Family

8/10

Excellent

15 Jun 2025

Michaela

Staff was very helpful and timely to assist us with using the elevator. They are very cool elevators! The AC was cold but it makes a lot of noise.

Leisure Family_with_children

2/10

Poor

13 Jun 2025

Levi

The employee named Renee got very verbal and ghetto and wanted to fight outside but then chickened out for some reason and was just very unprofessional and I could tell the other girls there were concerned for his behavior. He was slamming his fists on the counter and this all happened on June 12th 2025. Management should fire him because of all the shouting and pillow talk he was doing which doesn't look good on the company. All this could be verified by footage if there's any cameras. I do not recommend anyone stay here if anything they should go somewhere else because as long as Renee works there he will shout and throw a hissy fit. It may annoy you. Never have I seen an adult looking trans man throw such a tantrum over nothing. He needs to be investigated and fired.

10/10

Exceptional

09 Jun 2025

Gloria

The stay was comfortable. The lobby and dining area is beautiful. We also had dinner there and the food, and service was 5 star worthy. The hotel staff were super helpful, kind, and friendly. We had arrived earlier than checkin, and called to see if our room was ready. The answer was no, but when it did become available, we received a call back. We totally appreciated the staff going out of their way to assist us in that manner.

Leisure Partner

10/10

Exceptional

26 May 2025

FABIOLA

We love to stay here every time we come to Douglas. Only bad thing was restaurant was closed. We pick this hotel because of a restaurant and bar inside.

Leisure

10/10

Exceptional

17 May 2025

Marion

Staff was amazing and had excellent customer service .
Rene was super helpful and nice.

8/10

Excellent

17 May 2025

Bob

Airport noise was high!

Leisure Partner

8/10

Excellent

12 May 2025

Theodore

The Gadsden Hotel in Douglas, AZ is a step back in time in the best way. Locals say it’s haunted, and honestly, I can see why, it’s got that classic, mysterious charm. The marble staircase (chipped by Pancho Villa’s horse, no less), tall columns, golden accents, and stained glass make the place feel like a preserved piece of early 1900s luxury.
Our room was surprisingly spacious, it had a separate “living room” area, two TVs, and plenty of room to relax. It’s been recently redecorated, which was nice, though it was missing a coffee maker and the carpet had a wrinkle that my son tripped over. Small thing, but worth noting. Also, the deadbolt only locked about a quarter inch, so if you’re big on high-security, that might be a flag.
No weird smells, no noise complaints, it was peaceful and well-kept overall. There’s a newer hotel in Douglas, Arizona, but for literally half the cost, this one gives you way more personality and a dose of local history.
If you're into unique stays that tell a story, The Gadsden is a great choice. I’d stay here again for sure. Douglas, Arizona is a dying town this hotel may not survive for much longer.

10/10

Exceptional

09 May 2025

Wesley

Beautiful, clean, great service.

Business Self

10/10

Exceptional

06 May 2025

Tracey

Fatima? was Sooooo friendly and helpful with everything. Also, the bartender was awesome as well. Mind - there is not much to do in town, but The New Warehouse - is a super cool bar you can walk to with an awesome owner trying to revitalize the town.

Leisure

10/10

Exceptional

06 May 2025

Michael

Always the place to stay in Douglas and it is close to everything including Bisbee

Leisure Self

10/10

Exceptional

04 May 2025

Estefania

Loved the historic background and appearance! Staff was super friendly and rooms were kept in great shape.

Leisure Friends

10/10

Exceptional

03 May 2025

Greg j

That area of Douglas is being rebuilt, so there are a lot of empty buildings, but the area seems clean and safe. Thankfully the Gadsden has a nice restaurant and a nice bar so you don't need to go anywhere else. Hotel is beautiful inside and has many items from its past from the mining and business concerns from the late 1800s and early 1900s

Business Self

10/10

Exceptional

24 Apr 2025

Ricardo

Excellent

Business

6/10

Pleasant

06 Apr 2025

Tonya

Stunning historic lobby

Beautiful historic hotel with grand lobby, great bar and restaurant. Rooms are not quite as grand and could use a bit more finishes, such as tile edges in bathrooms, windows near a/c, decor details.

Friends_and_family Family

6/10

Pleasant

30 Mar 2025

Juan

Beautiful and historical property. Staff is top notch, super friendly and very professional. The property could use some loving but it is what it is. Stayed in room 103 and getting hot water in the bathroom was problematic.

Leisure Family_with_children

10/10

Exceptional

30 Mar 2025

Joel

I love the restoration and renovation work the new owners have done. I originally stayed at the Gadsden back in December 2013 and just stayed for a second time in March 2025. There was a dramatic improvement! I'm happy that this grand hotel is being taken care of.

That being said -- there is one area for improvement. The room use window air conditioning units and that's fine but the curtains are very awkward. I hade to wrap the curtains over the unit to prevent light and people from the mezzaine terrance from inside the room.

Business Partner

10/10

Exceptional

30 Mar 2025

Brandon

Nice

Business Self

10/10

Exceptional

18 Mar 2025

Dianna

Staff are nice and friendly. It vary clean.

Business_and_leisure Self

10/10

Exceptional

17 Feb 2025

monte

Gadsden

Just a great place, outstanding

Partner

8/10

Excellent

11 Feb 2025

Deb

An incredibly beautiful hotel. Amazing. The gal that checked us in and another that checked us out - so so Didn't really want to interact with us - I felt like we were interfering with them. The night gal - couldn't have been better. So pleasant. Answered any questions - went above and beyond. Rated it a 4 instead of a 5 is because the restaurant was closed for 2 days and the bar was closed. Since we were travelling - we couldn't even get breakfast in town before we left as nothing was open and we weren't going to go into Mexico.

Leisure Partner

10/10

Exceptional

10 Feb 2025

Casey

The place was great The staff was great except for Nadine who looked at us and treated us like we didn't belong there she was absolutely rude to my husband we won't come back there because of her

8/10

Excellent

08 Feb 2025

Tony

Only one option for dinning and its closed most of the time specially on the weekends. Rooms are roomy comfortable beds staff is very helpfull.

Leisure Family_with_children

10/10

Exceptional

06 Feb 2025

Verified traveler

Historical! I loved every inch of the hotel.
Food is tasty.
Staff is very helpful and knowledgeable about the property.
To get there isn't easy, but good things are hard to find.
They honor our fallen soldiers as well.

Business

10/10

Exceptional

02 Feb 2025

Thomas

Excellent staff, food and service was great and the facility is well kept for as old as it is

Business_and_leisure Partner

8/10

Excellent

27 Jan 2025

Todd

Beautiful old hotel. Rooms were nice. Bathroom was a little small. Service was outstanding at the bar and front desk service was also excellent!

Leisure Family

10/10

Exceptional

25 Jan 2025

Gabriel

Great historic hotel. Everyone should see it.

Leisure Family

10/10

Exceptional

11 Jan 2025

Mario

Comfort with a side of History

My home away from home while in Douglas, nice and cozy stay, shout out to the bartender and staff at the coffee shop, really enjoy visiting Douglas just so I have an excuse to stay at the Gadsen

Business Self

10/10

Exceptional

03 Jan 2025

William

Beautiful

Leisure Family

10/10

Exceptional

20 Dec 2024

Samuel

Great front desk

10/10

Exceptional

03 Dec 2024

Mario

Pinch Villa would approve!

This place is historic u can feel a sense of tradition in this pace! The ambience is from another time the room was comfortable with an overhead fan and a room heater that looked like a fireplace, had the ribeye with the Brussels sprouts and fries! Was cooked perfectly and very flavorful would recommend! Headed to the bar on site and tried out a true old fashioned it was fantastic it was indeed a magic trick this is the best place to spend the nite in Douglas hands down!

Business Self

10/10

Exceptional

27 Nov 2024

Alexandre

Staff was very nice

10/10

Exceptional

25 Nov 2024

Ralph

Killer photo shoot session

Went there to shoot photos for a new modeling portfolio and the Hotel really went out of their way to make this easy for me. Renee at the front desk was a huge help every step of the way. Restaurant was excellent. This wasn’t my first stay and definitely won’t be my last.

Business

10/10

Exceptional

25 Nov 2024

Craig

Stunning lobby and friendly staff made it a great choice.

Leisure Self