BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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8.0/10Excellent299 Reviews
Cleanliness8.4/10 8.4
Service7.8/10 7.8
Comfort8.4/10 8.4
Condition8.4/10 8.4
Location6.0/10 6.0
Neighborhood7.6/10 7.6
Amenities8.2/10 8.2
See all ratings- Business hotels
- Sustainability certification
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Marasa Sarovar Premiere
Indulge in a relaxing spa treatment, including massages. Take advantage of the hotel's amenities, such as the outdoor pool, steam room, and fitness center. Enjoy international cuisine at Lotus Cafe, one of the two onsite restaurants, or order 24-hour room service. Snacks are also available at the coffee shop.
Unwind with a drink at the bar/lounge. Buffet breakfasts are served daily (for a fee). Stay connected with complimentary Wi-Fi. The hotel also offers concierge and wedding services, a business center, complimentary newspapers, and dry cleaning/laundry services. Event facilities include a conference center and meeting rooms.
A roundtrip airport shuttle is available (surcharge applies), and free valet parking is provided. Each of the 121 air-conditioned guest rooms features a fireplace, satellite TV, safe, and desk. Nearby attractions include Papavinasam Theertham (1. 3 mi), Kapila Theertham (1. 5 mi), and Sri Kapileswaraswami Temple (1. 5 mi).
The preferred airport is Tirupati (TIR), 10. 9 mi from the hotel.
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A stay at Marasa Sarovar Premiere Tirupati places you in the heart of Tirupati, within a 10-minute drive of Govindaraja Swami Temple and Sri Venkateswara Museum. This luxury hotel is 14.5 mi (23.3 km) from Venkateshvara Temple. Make yourself at home in one of the 121 air-conditioned rooms featuring minibars.
Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
11:00 AM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (December 24) Gala Dinner per adult: INR 1799
- Christmas Eve (December 24) Gala Dinner per child: INR 1799 (from 6 to 12 years old)
- New Year's Eve (December 31) Gala Dinner per adult: INR 2499
- New Year's Eve (December 31) Gala Dinner per child: INR 2499 (from 6 to 12 years old)
- Deposit is payable by PayPal and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
The general deposit is equal to 90% of the room rate (per stay). -
You need to know
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Free WiFi in public areas has a 2-device limit.
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Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: PayPal
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
18
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Optional fees
- Fee for buffet breakfast: approximately INR 700 for adults and INR 350 for children
- Airport shuttle fee: INR 1000 per room (one-way)
- Late check-in fee for check-in between midnight and 9:00 AM
- Rollaway bed fee: INR 2000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Hindi
English
Nearby attractions
Kapila Theertham
2.4 km / 1.5 mi
Sri Kapileswaraswami Temple
2.5 km / 1.5 mi
ISKCON Temple
3.4 km / 2.1 mi
TTD Gardens
3.9 km / 2.4 mi
Asthana Mandapam
4 km / 2.5 mi
Tumbhuru Teertham
4 km / 2.5 mi
Chandragiri Palaces and Fort
4.4 km / 2.7 mi
Sri Vaari Paadaalu Temple
4.4 km / 2.8 mi
ISKCON Tirupati
4.5 km / 2.8 mi
Govindaraja Swami Temple
4.5 km / 2.8 mi
Sri Venkateswara Museum
4.6 km / 2.8 mi
Regional Science Centre Tirupati
5.6 km / 3.5 mi
NTR Stadium
6.7 km / 4.2 mi
Sri Padmavathi Ammavari Temple
7.9 km / 4.9 mi
Chandragiri Fort
17.3 km / 10.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 121
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Valet parkingExtra charge
- Airport ShuttleExtra charge
- Room serviceExtra charge
Show 40 more facilities & services
- Laundry service
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Smoke detector
- Hotel safeExtra charge
- Currency exchange facilitiesExtra charge
- Lift access
- ShopExtra charge
- Garden
- Terrace
- Concierge
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- Grill/BBQ
- Towels and bed linenExtra charge
- Café
- BarExtra charge
- Restaurant: 2
- Smoking areaExtra charge
- Banquet hall
- Conference room
- Meeting room
- Business centre
- Outdoor freshwater pool: 1
- Children’s swimming area
- Parasols
- Game roomExtra charge
- Steam bath
- MassageExtra charge
- Spa treatments
- Spa centreExtra charge
- Hotel Sustainability Basics
- Breakfast
- Picnic
- Snacks
- Non-smoking establishmentExtra charge
- Minimum check-in age: 18
- Table tennisExtra charge
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TWIN PREMIUMTWIN • PREMIUMTWN.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMarasa Sarovar Premiere
TWIN PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: TWN.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMarasa Sarovar Premiere
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMarasa Sarovar Premiere
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMarasa Sarovar Premiere
DOUBLE PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: DBL.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXETWN.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMarasa Sarovar Premiere
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMarasa Sarovar Premiere
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Marasa Sarovar Premiere
100
reviews shown
SANDEEP
Great place
Anand Girish
Comfortable and Clean rooms and property was pleasing aesthetically. Checkin was welcoming, needed a request for speedup.
Rahul
Nice property but getting a bit dated. Hard to get to from the airport.
Narsing
We liked the location, rooms and the food
Sathish
Breakfast, clean rooms, convenient
Sesi Bhushan
Little disappointed with the room allocation, they allocated accessible room (designed for seniors) in ground floor quoting no other rooms are available. Bed was not very comfortable, I would not rate it 5 star, there is no divider between toilet and shower, it’s safety risk as someone might struggle.
Krishna restaurant was excellent including the chef and servers.
Krishna restaurant was excellent including the chef and servers.
Samrat
Washroom had old sanitary which had yellow stains and instead of having a body wash and shampoo they had both shampoo bottles …… staff were too slow in restaurant but the food quality and taste was excellent ……
Shrikant
Toilet smell in the room, lights flickering, lights not working
Arundhati
Everything is find except the food quality at the breakfast and overall. Breakfast was free but the dinner was way too expensive for the quality. I couldn’t eat anything in that buffet as everything was so spicy and tasteless. I paid over 1000 rupees and left eating just curd rice as everything else was too spicy and tasteless
Kamini
The bathroom was very badly cleaned. The power kept going off the whole day that we were there and didn't come back on till we call and ask. Very badly maintained property.
Food order at the restaurant was mixed up. Very disappointing stay indeed
Food order at the restaurant was mixed up. Very disappointing stay indeed
Geeta
Excellent hotel with good amenities.
Srinivasa
Very good experience.
Vengetas
The food was fantastic. Huge buffet selection, and all the food was absolutely delicious. The hotel facilities are great and the shared facilities looks great. But the rooms seems neglected and not well maintained, especially the bathrooms. The rooms need a makeover.
ramesh
Good
Amaresh
Had a great time. Good breakfast selections. I have a sensitive nose, my room had this musty smell probably from the carpet.
Verified traveler
Yes..everything was upto the mark...it was very comfortable and pleasant experience
Divya
.
Sathish
I always stay here whenever I come for the Lord's dharshan, I live in Chicago
Kaushik
Good luxury option for those who want to visit Tirumala and Tirupati.
Subrahmanya K
Food and service are good. but not sure why the staff is always asking for good reviews. They should not ask for them. Watch out for hidden fees getting added at the checkout time.
PRASAD
Clean and nice
sunitha
aq
Mohan
Got the room with the hill view. Gives you a nolstalgic feeling. Will always come back to this hotel
Ranganathan
Great!
Sandeep
Staff were friendly and helpful. We had two rooms and two very tired kids they let us do an early check in for one room so that kids can unwind.
Senthilan
Friendly staffs and cleanliness
shanmugam
Awesome facilities and excellent hospitality
Kiran
Great stay, service can be improved
New facility, good vibe & surroundings. Little hard to reach, no issues if you have vehicle.
Restaurant food is great.
Service needs improvement. WiFi password not shared at check in, called from room to find & associate was supposed to call back with details, never did. Locked out of room once with key access issues. Requested for early checkout, and carryon breakfast. Request got lost, need to wait at checkout time.
Need improvement on service to be better
Restaurant food is great.
Service needs improvement. WiFi password not shared at check in, called from room to find & associate was supposed to call back with details, never did. Locked out of room once with key access issues. Requested for early checkout, and carryon breakfast. Request got lost, need to wait at checkout time.
Need improvement on service to be better
Venkata
I am a repeat customer for this property. It is a wonderful oasis in the middle of a thick concrete jungle. The ambiance is contemporary and serene. Over the years I noticed the suite maintenance aging. Food is great. Breakfast is wonderful.
They have good hand-crafts shopping center. The choices are excellent.
Great location for resort like getaway.
Need improvement in electrical and pool towels. There is no USB port in the suite. Some power outlets are loose or not holding the plug properly. Not all power sockets are international compliant. In-suite lighting could be more contemporary and inviting.
Checkin was a breeze. Staff could be a bit more friendly.
They have good hand-crafts shopping center. The choices are excellent.
Great location for resort like getaway.
Need improvement in electrical and pool towels. There is no USB port in the suite. Some power outlets are loose or not holding the plug properly. Not all power sockets are international compliant. In-suite lighting could be more contemporary and inviting.
Checkin was a breeze. Staff could be a bit more friendly.
Bharath Reddy
Pros:
Over all good hotel to stay with easy access to tirumala and Tirupathi city. Good property
Cons:
At times international travel credit cards won’t work at the hotel check in and hotel restaurants won’t accept international travel credit cards.
There were flies found at the hotel lotus restaurant and bathroom sink has stains. Iron box was broken, with water leaking risking for electric shock.
Food menu could be better.
Over all good hotel to stay with easy access to tirumala and Tirupathi city. Good property
Cons:
At times international travel credit cards won’t work at the hotel check in and hotel restaurants won’t accept international travel credit cards.
There were flies found at the hotel lotus restaurant and bathroom sink has stains. Iron box was broken, with water leaking risking for electric shock.
Food menu could be better.
VIJAYKUMAR
The property is clean and well maintained, the staff are friendly and helpful.
The front office manager Mr Manu Prasad did his best to make our stay at the hotel pleasant.
The front office manager Mr Manu Prasad did his best to make our stay at the hotel pleasant.
Bhaskar
Ambience was good. Rooms were not clean. There were many spots on the furnitures, Bathroom was not clean, there were hair, toilet seats were not clean. Unless asked for Soap bars were not kept. Somehow did not feel worth the money. We almost decided to shift the hotel.
Madhusudhana Rao
No hot water, power loss
PRAKASH
best location and ambience !
Sathish
This is my second visit, will try to come here aways, good breakfast, polite staff
Vineetha
Pleasant stay
Swapnil Reddy
Not really great for the price. Poorly connected and away from the city center
Sanchali
Exceptional customer service that went above and beyond by accommodating our request for an early check-in. They also generously offered a complimentary breakfast, along with lunch and happy hour coupons. The food selection was impressive, featuring a diverse range from traditional Indian dishes to continental options, complemented by a wide variety of juices and hot beverages.\"
Shankar
Beautiful property, very clean, very conviniently located on the way to Tirumala.
Mangesh
Excellent stay at the hotel, property is well maintained and ambience is also good. I'd recommend.
Snehal
Nice place to stay in Tirupati
Senthil
It was very pleasant to stay.
Paramesh
Good place
Sathish
excellent breakfast buffet
NIKHIL
Great staff and service
Sanjay
Excellent experience staying here and will always be my preferred hotel
Sree
Loved this property, the ambiance and the food was amazing! The accessibility to the city was great.
SANDEEP
Their coffee machine had 2 cockroaches and when I showed it to the staff, they just waved their hand to shoo the cockroaches away. They were not even a tiny bit surprised or concerned.
Hitesh
Amazing ambience and facilities.
Verified traveler
We had a horrible stay at this hotel. The hygiene levels were really low in both their restaurant and the property. We spotted at least 5 cockroaches while having dinner at their a la carte restaurant & the buffet breakfast restaurant had a lot of flies. In the rooms, the sinks were getting clogged up & was taking forever for the water to drain out. The staff weren't even courteous to acknowledge and act up on our situation.
Overall, a really bad experience and won't be visiting again for sure.
Overall, a really bad experience and won't be visiting again for sure.
charan teja
Staff tried to convince me that the rooms I booked were not available and tried to downgrade my room for the same price. Also asked for more money saying it's for taxes.
Venkata Subbarao
Nestled at the foot of the serene Seven Hills, Marasa Sarovar Premiere Tirupati hotel a peaceful retreat away from the hustle and bustle of everyday life. With its quiet, noise-free atmosphere, it provides a perfect escape for those seeking relaxation and tranquility. Surrounded by lush greenery and scenic views, the hotel creates a calming environment where guests can unwind and rejuvenate.
TADI
Only 1problem spa they created. They show the board one price and they add so many extra tax’s they add they not explain and they not given the bill I am disappointed what they done. Shameful.
Sai Kumar Reddy
Excellent Breakfast Included in the property.
Srini
Excellent ambience and dining options. Breakfast is the best part.
Siva
Rude staff at checkin.
Naresh
I liked the property and it’s unique. Attendants are professional and greets everyone. Food is great both alacarte and buffet. Room service is excellent.
Suggestion:
There are no ceiling fans in the room. Middle of the I wanted to stop AC since I was cold. I asked the front desk to provide me the fan but they didn’t have one. I think room should have ceiling fans as an alternative.
Suggestion:
There are no ceiling fans in the room. Middle of the I wanted to stop AC since I was cold. I asked the front desk to provide me the fan but they didn’t have one. I think room should have ceiling fans as an alternative.
Nishanth
Returning Traveller, great property, great food and service
nirmalkumar
Nice rooms but was bathroom needs more care and maintenance. 5 stars to the Reception and restaurant staff - very courteous and professional which made the stay comfortable. Good job team
Ramana reddy
Hotel clean. Breakfast menu good. Dinner menu overpriced for the quality . Room clean and adequate. This is not of the quality of a five star hotel. At best four stars appropriate. Area is quiet. Close to Alpiri. So going to Tirumala is easier. No shopping nearby. For buying anything you have to hire a taxi by or Uber.
Ramesh
Narada sarovar stay
Very good resort property in the holy town of Tirupati. Clean, away from city’s busy streets. Restaurant service is pretty slow. People are discourteous. But for that all other service staff friendly and cordial. Excellent stay to remember and come back again
vinay kumar
Trash can in bathroom is broken and had rust.
Midhun
Enjoyed the dining options and
amenities. Food is delicious with a lot if variety.
However, dislike the hotel room- small, not well kept. Stains noted in restrooms and on lamps in living room. Lamps are not in their best condition
amenities. Food is delicious with a lot if variety.
However, dislike the hotel room- small, not well kept. Stains noted in restrooms and on lamps in living room. Lamps are not in their best condition
Srikanth
Great views, well managed and maintained property in a quiet corner.
Praveen Kumar
Excellent
Comfortable. Good breakfast
Atulya
Tidy & elegantly furnished accommodations, well maintained property, and a friendly staff.
Verified traveler
Amazing hotel clean beautiful and reasonably priced.
Aalekhya
I had a great stay—thank you!! Tulasi Ram from in room dining was very helpful, as were the staff at the front desk. Food was delicious.
Rohan
While the property itself is nice and decently maintained, it cannot call itself a 5 star hotel. At best it is a 4 star hotel with 3 star service.
The aircon in the room cannot be controlled by the user, it requires someone from maintenance to configure it - for which I had to speak to reception three times.
The water in the shower, at the highest setting, was tepid at best. This too needed me to speak to reception multiple times, unfortunately with no resolution.
The safe/locker in the room was non functional, and nothing was done about it despite me speaking to reception several times.
Overall, it was a disappointing stay. The hotel cannot call itself a 5 star hotel because it falls very short of the level of service/comfort you would expect from a true 5 star hotel.
The aircon in the room cannot be controlled by the user, it requires someone from maintenance to configure it - for which I had to speak to reception three times.
The water in the shower, at the highest setting, was tepid at best. This too needed me to speak to reception multiple times, unfortunately with no resolution.
The safe/locker in the room was non functional, and nothing was done about it despite me speaking to reception several times.
Overall, it was a disappointing stay. The hotel cannot call itself a 5 star hotel because it falls very short of the level of service/comfort you would expect from a true 5 star hotel.
Haresh
Good
Jagdish
Excellent option in Tirupathi
We stayed here for one night in Sept 2023. The cleanliness, decor, staff service etc were spot on. Karthik and Jahnavi took care of our check in very effectively.
The rooms were spacious and well appointed. Since we arrived late at night we did not try the restaurant/ room service etc.
The breakfast buffet was fairly extensive and well prepared. I was surprised that the rating was only 7.2 in Hotels.com. this should be atleast a 9.
With respect to location, this is a beautiful one, however guests must realize that nearby eating options are limited.
This is definitely my number one choice in Tirupathi
The rooms were spacious and well appointed. Since we arrived late at night we did not try the restaurant/ room service etc.
The breakfast buffet was fairly extensive and well prepared. I was surprised that the rating was only 7.2 in Hotels.com. this should be atleast a 9.
With respect to location, this is a beautiful one, however guests must realize that nearby eating options are limited.
This is definitely my number one choice in Tirupathi
Verified traveler
They canceled our booking and we had to look for other accommodation at eleventh hour.
Verified traveler
Didn’t feel like 5 star hotel even though it was good.
Kiran
Family stay at Tirupati Manasa Sarovar
It was a good stay. They could have done better if they improved the checkin process and service in their resturants
Laxmi
Staff was not helpful or friendly.
Restaurant were too expensive but I found flies in the food
Far from market
No easy access
Restaurant were too expensive but I found flies in the food
Far from market
No easy access
Ramesh
This is my second time at this place. Overall good property. Staff is much friendly at the front desk, room service, housekeeping, restaurants etc. Daya at the lotus restaurant is amazing. I would stay there again
Verified traveler
Very nice hotel to stay, breakfast and dinner buffets were excellent. Service was great.
Arundhati
Road to go in and out is very bad. It is way out of the place. They don’t have an iron and iron board. Other than these two things, I really liked everything else.
rahul
Great property and excellent staff
Srinivasan
The reception was good. Bell Service was good. The ROAD ACCESS WAS HORRIBLE. House Keeping Service was marginal. A lot of opportunities to improve. Still a work in progress
Amit
Lot of follow up required for small things and staff is very lazy
Rajeev
Poor check-in experience
Check-in experience was really bad. I was coming after a long day and didn't expected that I'll have to wait at 4 PM to check-in. This was particularly bad due to the fact that I had senior citizens and a small kid with me.
4 PM is really quite late to check-in and the hotel should have had my room ready before my arrival.
This single event marred the otherwise a fantastic trip.
4 PM is really quite late to check-in and the hotel should have had my room ready before my arrival.
This single event marred the otherwise a fantastic trip.
sridhar
There is no paved road to this property so you have to be ready for an extremely bumpy ride. Property is not maintained and staff is unresponsive. Bathrooms were not cleaned and dirty. Not sure how or why this one is a 5-star. Never been to anything like this being called a 5-star
srikanth
I booked for a 2 night stay from 29-31 if July. This room is for my parents. Overall they are happy with the stay and the facilities. The hotel is little further away from the town but given the resort type nature it makes sense. Only issue I want to mention is with AC as it made the room too cold at night and f welt uncomfortable sleep. Other than that I received good feedback from my parents and we will comeback again in the future.
Pritha
Great stay!!
Seshi
Excellent hotel with nice restaurants, bar and all other facilities!!
Hyma
Rooms are clean and staff are really friendly. Enjoyed my stay here.
Anand
Staff very rude and care
Chiranjeevi
I stayed 3 nights here with Family. Worst Property please dont book here starting from Front desk, Concierge & Restaurant staff are so rude very demanding. They will never be polite they dont greet at all. Restaurant staff is from another planet, Management is so lousy in taking feedback they dont really care. \"Tail end of the story is save your self from this torture and stay some where else\".
Verified traveler
Average hotel with very poor service
Pathetic service. Untrained staff. Food is okay...
Verified traveler
Good clean place
Food was good
Service could have been better
Food was good
Service could have been better
vishnu kishore
worst experience in a premium hotel
it was very disappointing to experience such a terible service in a premium hotel like marasa sarovar. They are limiting the air conditioning in almost whole place. Even the room AC was terrible and the on complaining they just told it is the way it it will work. Really disappointed and I will never return to this place and neither recommend to anyone else.
divakar
Communication with Hotels.com is not accurate
I have paid for breakfast when I made the booking through hotels.com, but the hotel has showed me a print out that said I did not pay for breakfast. Not sure why the full information shown on Hotels.com website is not available at the hotel.
Nandu
When complained about rest room ventilation not working reception staff took more than 1 hour to change the room which has neither pool nor hill view. Frustrating specially after long drive of not able to use rest room due to this. No staff to receive, no help to shift our luggage, lean staff, expensive food with lean menu n slow service. Highlighting to top management to review n correct themselves or else they lose business to completion.
Verified traveler
Poor service and very costly add on services
The cleanliness was poor, the behavior was very unfriendly and service was worst.
Rajesh
It was a overall Good stay. Food was good.
Verified traveler
When I came here they don’t have any my reservation information and a book with breakfast and they say it’s not included breakfast it’s terrible service here
venkata
This hotel is a one star hotel-Room is so dirty, Customer service is horrible
Review of Marasa Sarovar Premiere
Reviewed yesterday
This hotel is like one star, Room is so dirty, the smell in Washroom, so many stains on the floor both in the room and bathroom. No proper towels or toiletries kept. Power has gone three times. For the first time power came back after 20 minutes that too after calling three times to Front desk and this was happened in the night at 2 am. In one word this place a not suitable for 5 star. Also, it took almost 1 hour to check-in and the front desk person informed that they only check the emails from 9 am to 6 pm. So with his answer, I came to know this hotel didn't train the staff according to 5-star hotel requirements. Also, room switches don't work properly, i have to charge my cell with my laptop so pls don't book in this hotel unless if all hotels r full.
I took photos of the room and will post them so everyone can look into it
Review of Marasa Sarovar Premiere
Reviewed yesterday
This hotel is like one star, Room is so dirty, the smell in Washroom, so many stains on the floor both in the room and bathroom. No proper towels or toiletries kept. Power has gone three times. For the first time power came back after 20 minutes that too after calling three times to Front desk and this was happened in the night at 2 am. In one word this place a not suitable for 5 star. Also, it took almost 1 hour to check-in and the front desk person informed that they only check the emails from 9 am to 6 pm. So with his answer, I came to know this hotel didn't train the staff according to 5-star hotel requirements. Also, room switches don't work properly, i have to charge my cell with my laptop so pls don't book in this hotel unless if all hotels r full.
I took photos of the room and will post them so everyone can look into it
Ramya K
good
friendly staff and pleasant environment and prefect stay for couples and families
Verified traveler
The Hotel staff needs to ramp up. The restaurant service is too very poor. We had to wait for an hour post ordering food and another 20 mins post asking for the bill.
Location & surroundings
Marasa Sarovar Premiere
Upadhyaya Nagar, Tirupati, India
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Marasa Sarovar Premiere
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