Miryang Renaissance

10/10

Exceptional

14 Jun 2026

June

My stay at the hotel was one of the best I had. The staff made it a welcoming stay. From check in, to spending time at the pool bar, dining options, happy hour options and of course personal touch in my room thanks to Shaina, the assistance of the concierge to visit the Museum and immaculate arrangement including for the the airport shuttle pick up and departure… I can go on and on . Everyone served with a smile. That meant a lot to me. My thanks to each and everyone !!!!

Business Self

8/10

Excellent

04 Jun 2026

Lily

Property and staff were amazing.

Partner

10/10

Exceptional

04 Jun 2026

Dana

My stay at the hotel was excellent. The staff were welcoming, professional, and always helpful. The room was clean, comfortable, and well maintained. The overall atmosphere was relaxing, and the service exceeded my expectations. I would definitely recommend this hotel and look forward to staying again

Self

10/10

Exceptional

23 May 2026

Brian

The best hotel and staff in all of Egypt

Partner

10/10

Exceptional

09 May 2026

Kevin

Fantastic! We loved our stay at the Renaissance. We felt secure and well looked after by all the staff. It’s almost an entire resort in itself with several restaurants and bars. All the food was excellent. The pool area was well attended and clean but not crowded. There was an abundance of staff on hand ready to assist and serve at all times. Our room was cleaned spotless every day beyond expectations. We will be back.

Partner

10/10

Exceptional

22 Apr 2026

Christine Samir Saad

One of the greatest hotels to stay at in cairo, staff is great and listens to concerns and solves problems.
Breakfast is great and lounge both have great variety.

Family_with_children

10/10

Exceptional

24 Feb 2026

Basim

Enjoyed my stay despite the e broken wardrobe door, Thank you Mr. Amgad and Mohamed for taking care of such issue

Basim Ayoub

10/10

Exceptional

19 Feb 2026

Brian

Clean room, very helpful staff, spectacular breakfast buffet!

10/10

Exceptional

18 Feb 2026

June

The hotel staff, ground and amenities were great! Excellent restaurants and the breakfast bar was very good. They made excellent concierges were very informative and made booking excursions easy. Highly recommend!

Family_with_children

10/10

Exceptional

06 Feb 2026

DEOKHYEON

Always good to stay

Business Self

8/10

Excellent

04 Jan 2026

Laura

Just what we needed aftaer some rougher travel! Great looking hotel, welcoming staff, and such comfy beds. We also enjoyed the pool!

Friends_and_family Friends

10/10

Exceptional

30 Dec 2025

mahmoud

Amazing hotel
Great and friendly staff
The food is perfect
The whole experience was unforgettable

Leisure Partner

10/10

Exceptional

22 Dec 2025

Robyn

Meet and assist was $25 well spent for arriving solo at the airport in the middle of the night. I wasn't thrilled that housekeeping knocked at 9:30am when I'd arrived at 3:00am so definitely should have used the DND sign because they don't track who is checking out late. Breakfast was just what I needed, had plenty of choices for everyone and most things were labeled if you wanted to try something new. I kind of wish I was staying one more night so I could make use of that nice-looking pool I can see from my window.

Leisure

10/10

Exceptional

03 Nov 2025

Samir

Mina was amazing he was very welcoming friendly and nice I will recommend the hotel to all my friends and relatives
Many thanks

10/10

Exceptional

01 Nov 2025

Nancy

The room was clean, the staff were all very nice and helpful, and the restaurants were all great. It was also nice to have a Starbucks coffee bar there.

Leisure Family

10/10

Exceptional

09 Oct 2025

Aakash

Staff were great, especially Mr. Abdo.

Great facilities and very clean.

Leisure Partner

2/10

Poor

22 Sep 2025

hee s

‘

10/10

Exceptional

19 Sep 2025

Ahmed

Very nice

Leisure Family

10/10

Exceptional

31 Aug 2025

Vina

Lovely, accommodating, clean!

10/10

Exceptional

31 Aug 2025

Francesco

Excellent breakfast buffet.
All staff were extremely helpful and friendly. Great gym & pool area. Close to airport.

Leisure

10/10

Exceptional

29 Aug 2025

amjad

Great experince

10/10

Exceptional

14 Aug 2025

Candis

A super organized staff, friendly and attentive. Special thanks to Hisham the concierge, yousef mariam & abanob in housekeeping, georgus and all the minas and chefs at the outside pool, mostafa the towel worker, and mariam at the reception bar. The hotel is very clean and comes with everything you need. Super safe and well maintained. Would definitely stay there again.

8/10

Excellent

27 Jul 2025

HEENA

Okay for a Renaissance

The only great thing about this hotel was the staff and the service, otherwise for a Renaissance, the property is kinda of run down and not up to the standard of other like hotels. For the price, I felt we overpaid. But overall quiet, safe area. Walls are thin, 3 nights in a row, the alarm in the room next door went off at 4 am and kept going until 5:30 am. Staff couldn’t do anything about it.

Friends_and_family Family

10/10

Exceptional

19 Jul 2025

Wim

Excellent service

Excellent stay - good and friendly service and a delicious breakfast buffet

Business

10/10

Exceptional

13 Jul 2025

Mohamed Hussein

Great hotel

10/10

Exceptional

27 Jun 2025

Amr

Excellent facility and close to airport and 10min away from Cairo festival city mall - biggest in Egypt wirh cinemas, restaurants and coffee shops

Leisure Family

10/10

Exceptional

07 Jun 2025

Moira

Excellent everything

Leisure Self

8/10

Excellent

22 May 2025

Javon

Despite being a very beautiful hotel with an amazing staff the rooms are not soundproof and the limited dining options at the hotel and nearby takes some of the allure away from this hotel.

Leisure Self

10/10

Exceptional

04 May 2025

euripides

Great staff
Nice pool
Only thing that I didn’t like was the smoking ..
Everyone smokes

Leisure Family

10/10

Exceptional

01 May 2025

Liam

Very enjoyable

Very enjoyable stay. Would recommend and consider returning in the future.

Business

8/10

Excellent

27 Apr 2025

Olivier-Laurent

Shaima housekeeper was outstanding
5 star employee for sure
Third floor

Business

10/10

Exceptional

07 Apr 2025

Mario

Just a superb place to stay, the staff are wonderful and although a bit far from the town centre it's got everything you want. Would stay here again and again. Amazing. A massive thank you to all the staff here.

Leisure Self

10/10

Exceptional

06 Apr 2025

Jun

Perfect hospitality and excellent location for the early outbound flights.

Family

10/10

Exceptional

30 Mar 2025

Barry

Good service, quality hotel

Leisure Family

10/10

Exceptional

18 Mar 2025

JL

Siempre un servicio excelente, personal muy amable, en un entorno acogedor.

Business

10/10

Exceptional

06 Mar 2025

Myungwoo

Excellent of all

2/10

Poor

21 Feb 2025

Fred

uncooperative staff

Leisure Self

10/10

Exceptional

11 Feb 2025

Noeliz Del Carmen Rodriguez

Excellent Service!

Leisure Partner

10/10

Exceptional

27 Jan 2025

Chaerish

Everything

10/10

Exceptional

11 Jan 2025

Salem

Smelling restaurant

All was great.
My only remark, which I have already informed the hotel about, is the smell from cooking eggs inside the restaurant which sticks to your clothes. I can't imagine going to a meeting after having breakfast with this smell.
Cooking should be done in kitchen

Partner

10/10

Exceptional

10 Jan 2025

Daniel

Great place to stay. Convenient in New Cairo. Safe with great amenities. Pool area is great with an outdoor bar, heated all year around. Greet gym and restaurants. Staff is accommodating with driver requests, airport pickups etc… great clean, modern rooms. Awesome stay.

Leisure Self

10/10

Exceptional

22 Dec 2024

Kimberly

Staff nice, quiet and quaint, beautiful courtyard

10/10

Exceptional

03 Dec 2024

Mohammed

The location is very nice

Leisure Self

6/10

Pleasant

26 Nov 2024

Peter

All service ratings would have been 5 stars if it wasn’t for shift manager/supervisor the night I arrived speaking inappropriately (rude) to one of his staff. Absolutely unacceptable.

Leisure Self

10/10

Exceptional

22 Nov 2024

Bruno

Overall happy with my experience

Business Self

10/10

Exceptional

17 Nov 2024

mohamad

Every thing

10/10

Exceptional

16 Nov 2024

Mahmoud

Nice

Family

8/10

Excellent

14 Nov 2024

Gustave David

Really liked all of the staff, excellent attention to the guest, Mr Tudor and Romani excellent! The infrastructure of hotel seems rather old

Business_and_leisure

10/10

Exceptional

11 Nov 2024

Syed Shujaat Ali

My stay at the Renaissance Cairo Mirage City Hotel was truly enjoyable from start to finish. The hotel is beautifully designed with stylish interiors and a warm, welcoming atmosphere.

The room was spacious, modern, and spotlessly clean, equipped with all the amenities I needed and a very comfortable bed. I loved the large windows, which let in plenty of natural light and offered a beautiful view of the city.

The standout feature of this hotel is the exceptional staff. Every team member I interacted with was attentive, friendly, and eager to help. Whether it was recommendations for local attractions, arranging transportation, or any small request, they handled it with efficiency and a positive attitude. Their commitment to excellent service made the stay even more enjoyable.

The breakfast was another highlight, with a fantastic spread of fresh and delicious options to suit any taste. The pool area provided a perfect place to unwind after sightseeing, with comfortable loungers and attentive service.

Located in New Cairo, this hotel is perfect for both business and leisure travelers. It’s close to major attractions and business districts, yet offers a quieter and more relaxed environment.

Overall, the Renaissance Cairo Mirage City Hotel exceeded my expectations, and I would highly recommend it to anyone visiting Cairo. The wonderful staff truly elevate the experience

Leisure Partner

10/10

Exceptional

28 Oct 2024

Judy

Nice service

Leisure Family

10/10

Exceptional

23 Oct 2024

Martyn

Very nice hotel with great pool area and friendly staff

10/10

Exceptional

21 Oct 2024

Verified traveler

Great place, and they care about you!

I had a wonderful seven-day stay. Everything from pick-up at the airport to drop-off and in between was perfect. They ensured that all was well and that you were comfortable. Hisham (the navigator), Hager (the breakfast hostess), and Mariam were always awesome and helpful in the breakfast room. Overall, the staff was friendly. One area they could improve is their housekeeping—they always tend (almost every day) to forget something or other, and you have to call to get it.

Self

10/10

Exceptional

17 Sep 2024

Philip

Great hotel.

The hotel looks nice and is clean, the staff are very helpful and friendly.

Business

2/10

Poor

01 Aug 2024

Verified traveler

Wouldn’t stay here again.

They had a wedding until 3AM with music blasting. They said it was typical of this hotel and that they wouldn’t do anything for me.

Friends_and_family Friends

10/10

Exceptional

31 Jul 2024

Robert

Staff was very helpful.

Leisure Self

10/10

Exceptional

19 Jul 2024

ARKAN

Great staff and great hospitality

10/10

Exceptional

28 Jun 2024

Magued

Very clean and friendly staff

10/10

Exceptional

01 Mar 2024

John

Short stay in Cairo

I really enjoyed my stay here and the hotel staff were extremely helpful with helping organise my stay and trips outside the hotel.
There is a Chinese and Mediterranean restaurant both of which were excellent.

Business

10/10

Exceptional

29 Feb 2024

Norman

The staff of the Renaissance is extremely friendly and helpful. It is always 1 of my best hotel visits. I Recommend this hotel to anyone visiting New Cairo

Business

10/10

Exceptional

29 Feb 2024

Hossam

Very welcoming and helpful staff, I loved their customer service😊

Business Self

10/10

Exceptional

28 Feb 2024

YIGIT

Good

10/10

Exceptional

24 Feb 2024

THOMAS

Quick stopover

Great hotel near the airport. Prompt shuttle service to and from

Partner

10/10

Exceptional

16 Dec 2023

Angela

Great location

Great hotel. Very security conscious. Friendly helpful staff. Comfortable rooms. Great outdoor area. Close to the pyramids.

Partner

8/10

Excellent

15 Oct 2023

Fred

Hotel seemed to lack staff. Had to wait for a lot of things. Definitely cators to the wealthy.

Leisure Partner

10/10

Exceptional

26 Aug 2023

Salam

Great service, very nice and helpful staff. Pleasent swimming pool area and good reasonably priced food

Leisure Family_with_children

10/10

Exceptional

23 Aug 2023

Joseph

Egypt is avery different experience and place to be but the property did make sure its residents were in a safe environment. The was nice and courteous.

Leisure Friends

10/10

Exceptional

07 Aug 2023

Nisha

I just stayed here for a few hours during a layover and loved this place so much! It was comfy, they had excellent customer service and was easy to get to. The only cons were I didn’t realize the shuttle for airport pickup had to be arranged days in advance- so I caught a taxi. Also the water in the room wasn’t very hot - I let them know this during checkout and they said they’d take it up with management. The only other thing is I believe you have to call to reserve your pet before hand and it is almost impossible to get through when you are calling from abroad.

Leisure Pet

10/10

Exceptional

06 Aug 2023

Verified traveler

Great stay! Everything was pleasant. Cleanliness, breakfast, staff....

Business

10/10

Exceptional

24 Jul 2023

ANNI

I had a great stay at the hotel. The rooms were spacious and spotless, with great décor and crisp bed sheets. The breakfast buffet was delicious, with huge variety of options. The staff were attentive and went out of their way to ensure that we were comfortable. I wouldn’t have seen the best of Cairo without the help of their amazing navigator Abdo. He was helpful in every away!!! Thumbs up Abdo and thank you for your hospitality. Looking forward to visiting your hotel again soon.

Leisure Family

10/10

Exceptional

29 Jun 2023

Rani

We enjoyed our stay at this 5 star hotel. Building itself looks like new. Nice pool with bar. Friendly and professional staff.

10/10

Exceptional

16 May 2023

Jennifer

Super safe. We got there very early and they easily checked us in. Great place and so beautiful. Transport shuttle was a plus and the guy was extremely nice.

Leisure Friends

10/10

Exceptional

08 May 2023

Abdulrahman

It was very nice hotel with friendly staff and quite also it’s near Airport

Friends_and_family Family

4/10

Poor

17 Mar 2023

Laura

The hotel is a wedding and reception venue on he grounds next to the pool, right outside our window. Does not make for a peaceful evening or ability to sleep.

Friends_and_family Friends

4/10

Poor

13 Mar 2023

Abdullah

It was a bad experience in general

Business

10/10

Exceptional

09 Mar 2023

Ghormalah

Overall excellent
I like the staff, especially Nader at reception and housekeeper shiama 👍👍👍

Business Partner

10/10

Exceptional

03 Mar 2023

Norman

Amazing staff at the breakfast hall and the gym is great. Really worth the visit.

Business

10/10

Exceptional

26 Feb 2023

Salma

I liked the hotel, location is great

10/10

Exceptional

20 Feb 2023

Angelo

This was my husband and I first visit to Cairo Egypt and we loved it. The renaissance is in a safe area and I loved how the added security coming into the hotel and through the front doors. I felt safe. Pool was gorgeous and the cuisine was great but different. Love they had America food to choose from as well. We will return to this hotel and fabulous city. Thank Egypt for the welcome.

Leisure Partner

10/10

Exceptional

02 Feb 2023

YIGIT

very clean

Business_and_leisure Friends

10/10

Exceptional

12 Jan 2023

Verified traveler

Great stay!

Enjoyed the room and all services. Food was great and staff was very friendly and helpful.

Friends_and_family Family

6/10

Pleasant

12 Jan 2023

Verified traveler

A good hotel but staff needs training

Staying at this hotel was a good experience overall, but if you get a room at the back, I would advise against it. I was given a room at the back and all I could see from the window was a wall, which I didn't like because I prefer natural light coming into my room. When I asked to change the room, the man at reception was vulgar and said that this is a business hotel, so what was I going to do with a view. After much insistence, they eventually changed the room, but I didn't appreciate their attitude. Furthermore, if you need to print something, they will charge you an exorbitant amount for colour printing, as if you were asking them to print a portrait.

Business Self

10/10

Exceptional

05 Jan 2023

Catherine

Fabulous hotel in new Cairo! The grounds of the hotel are very secure with security staff onsite doing regular checks so we felt very safe.

The staff were delightful and would go out of their way to ensure we had anything we needed especially the navigators who booked our Nile dinner cruise and sorted all travel etc.

The pool is amazing and even though there was construction underway during our visit there was minimal noise or disruption.

The breakfast was incredible with a wide array of buffet options which also included hotel chefs doing on request omelettes, pancakes and other dishes cooked theatre style - excellent service.

We were in the 6th floor which included the club lounge which again is an excellent service offering soft drinks for free throughout the day and happy hour alcoholic drinks and food each evening.

The food in the Vintage Lounge was tasty and again the staff were attentive, helpful and cheery.

The entire hotel is spotless and we could not rate the service any higher. Five stars!!

It is a good distance away from the main sights in Cairo - the Pyramids, Nile etc so requires a long drive (traffic in Cairo is crazy and the driving is like fast and furious!) but it is worth it to stay at this hotel which is very near the airport and offers free transportation. In fact when we arrived the regular shuttle wasn’t running at the exact time and the hotel sorted us a car.

Thank you to all the Renaissance Mirage team!

Leisure Family

10/10

Exceptional

03 Jan 2023

Usama

Great hotel, staff is very helpful and courteous.
Rooms are clean. Beds are super comfortable.
Loved the hotel .
Recommend for others .

Leisure Partner

10/10

Exceptional

30 Dec 2022

Babitha

It was a family vacation in Cairo . My family thoroughly enjoyed the stay at the Mirage. The morning breakfast was hot, fresh & delicious . Rooms were super clean & the service was very good. Would definitely recommend if you go as a family.

Friends_and_family Family

8/10

Excellent

19 Dec 2022

Mary

friendly staff, road very bad leading to hotel, wifi very weak

Business_and_leisure Family

10/10

Exceptional

10 Dec 2022

Ranjit

Pleasant stay at Renaissance

Good amenities at the hotel. staff was very helpful. unfortunately there was some construction on the road in front that takes away a little bit from from experience but that’s temporary. overall a good stay.

Business

8/10

Excellent

07 Dec 2022

Aida

liked the property. The only inconvenience was the ironer which was tightly secured to wires that were difficult to use. I struggled with it and my nails got chipped then had to do without it. Otherwise, everything else was super.

Leisure Family

10/10

Exceptional

05 Dec 2022

ALDO

Very good staff service the best in Egypt including restaurant

Leisure Partner

10/10

Exceptional

01 Dec 2022

karim

Staff

Leisure Partner

10/10

Exceptional

01 Dec 2022

Amin

Clean, hotel

Leisure Partner

10/10

Exceptional

28 Nov 2022

Ali

Outstanding service and staff

Leisure Family_with_children

10/10

Exceptional

26 Nov 2022

Adel

Perfect as usual. They even allowed me to check-in very early and check-out late. The only downside is the ongoing construction beside the pool and outside the hotel entrance.

Leisure Family

10/10

Exceptional

22 Oct 2022

Verified traveler

Good service, friendly and helpful staff. Location was good too.
Free airport shuttle service was a bonus. Would definitely stay again.

Business

8/10

Excellent

22 Oct 2022

Ahmed

Friendly staff with good hotel condition.

You need to ask for the service, don't expect the premium service but you shall ask for what you need and keep following, they need to give more attention to quality of service

Leisure Friends

8/10

Excellent

16 Oct 2022

Ivannia

Good food and drinks.

Leisure Partner

10/10

Exceptional

14 Oct 2022

Philip

Nice hotel, staff were amazing, very clean. Only thing that let the room down was the quality of the self service coffee and milk. Coffee Mate is undrinkable

Business Self

10/10

Exceptional

04 Sep 2022

Norman

Great Experience

This is definitely one of the best hotels to choose when you are visiting Egypt. The staff is super friendly and very accommodating. The breakfast is a pleasant experience. The gym has everything needed as well as a steam room, sauna and jacuzzi.

Business

10/10

Exceptional

20 Aug 2022

Todd

They were very friendly. And the price was very good.

Leisure Partner

6/10

Pleasant

17 Aug 2022

Wagih Mahmoud

Nice and clean