Hotel Boulgari

4/10

Poor

03 Mar 2026

David

The hotel is alright, however their key-cards constantly de-magnitise. The receptionist tried to make it my problem. Aparently it is my fault that I have phone in one pocket and airpods in another pocket.

Their super-duper fragile keys can’t be next to radio emmiters.

They should go back to metallic keys, if they are unable to buy cards that don’t lose their charge when next to bluetooth earphones.

10/10

Exceptional

08 Jan 2026

Atanas

Perfect location. Nice and comfortable room

Partner

10/10

Exceptional

27 Dec 2025

Yan

Great location and breakfast. Room is clean and comfortable.

Leisure Family

6/10

Pleasant

17 Dec 2025

Yvonne

On arrival we could not see anyone at the car park entrance so went underground to park. A man then followed us down and was very rude, demanding to know what we were doing. He eventually accepted that we were staying in the hotel but then told my husband to not take up 2 spaces (one tyre was on the yellow parking line but was next to a no-parking zone). Reception was chilly, no smile or pleasant greeting. Don't get me started on the lifts! I applaud having to use an electronic card to access the lift and the room but my husband had to go to reception 4 times to have it \"re-programmed\" as it would not operate the lift and then, this morning prior to leaving, the card would not open the room door. As for breakfast...if we had eaten towards the end of service I could understand but we ate within an hour of the start of service hoping to enjoy a hot breakfast. Bacon, mushrooms, baked beans, fried egg, scrambled egg all stone cold, not just luke warm, cold! Fortunately the room was clean and the bed comfortable, the shower had plenty of hot water with good pressure, however bath towels would only have wrapped around a child or size zero model. The staff look miserable, only saw two smiles during our entire visit. We will not stay there again, which is a shame as the location of the hotel is ideal for visiting the town.

Leisure Partner

10/10

Exceptional

29 Nov 2025

Jason

Perfect location, right in the middle, easy parking.

Self

10/10

Exceptional

29 Nov 2025

Andrew

Clean rooms, friendly staff, good breakfast

Leisure Friends

10/10

Exceptional

14 Nov 2025

Patrick

Excellent and helpful staff.

10/10

Exceptional

12 Nov 2025

Benjamín

Everyone and everything! The best hotel we have stayed in Burgas!

Business

10/10

Exceptional

21 Oct 2025

Philip

Tall old Soviet hotel but beautiful new interior. Rooms are very good and modern, high standard of finish. Overall great stay.

Partner

8/10

Excellent

21 Oct 2025

Dijana

Hotel Bulgaria - Burga’s poshest business hotel

Rooms are clean, the view from 11th floor is amazing. Beds are comfortable. The hotel itself is in a prime collection, and the interior very nice! The pool and sauna are great, the only downside about the pool is that it is fairly small, and there are kids swimming lessons going on for over 2 hours.
Ability Spa that is downstairs is very convenient, the selection of treatment is great. I had a lovely deep tissue massage, however the masseur managed to scratch my back with her nail leaving marks.
The gym is also very nice, loads of different equipment! Service was ok, and higher standard then on the street, however they could be more friendly in advising how to use the lift, the spa etc. We would like to express our thanks to one of the receptionist ladies with glasses that helped us out with the train schedule, and gave us tips and was the only personell that held a conversation with us.

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

David

Cleaning staff very good and breakfast good choice.

10/10

Exceptional

30 Sep 2025

BISER

Very good hotel in the middle of the city centre.

Partner

10/10

Exceptional

29 Sep 2025

Mark

Great highrise hotel in the center of town

Business_and_leisure Self

6/10

Pleasant

28 Sep 2025

Richard Paul Ochoa

Spa fa

10/10

Exceptional

27 Sep 2025

FELIPE

Great location. Great views

Leisure Partner

10/10

Exceptional

23 Sep 2025

Philip

Nice and clean helpful staff great breakfast would recommend it

Leisure Family

6/10

Pleasant

22 Sep 2025

Maya

Clean, comfortable and good location!

Business Self

10/10

Exceptional

22 Sep 2025

christian

Absolutely gorgeous room

10/10

Exceptional

11 Sep 2025

Stephen

Great property to stay in. Everything spot on. Brilliant convenient location.

Leisure Partner

10/10

Exceptional

28 Jul 2025

Vasyl

Nice and renovated hotel. Priced 3x times higher than near by apartment rentals. Breakfast is very good! Pool is original and big.

Leisure Family

10/10

Exceptional

26 Jul 2025

Vadim

Very nice property. Central location. No headache with parking. Very attentive staff.

Leisure Family

8/10

Excellent

25 Jul 2025

John

Business trip

Nice hotel but being a business trip didn’t get to use the spa there’s also a casino.
The room was very nice spacious and clean

Business

10/10

Exceptional

21 Jul 2025

Martin

Excellent location and lovely hotel

Leisure Family

10/10

Exceptional

20 Jul 2025

Leanne

Convenient location

Very nice hotel with excellent amenities. Close proximity to train, bus, beach & restaurants.

Self

6/10

Pleasant

05 Jul 2025

emil

Communist hotel service at its best - poor breakfast, omelette is charged. At 10:30 they would switch off the ambient music at breakfast so you can leave faster. At 12:00 sharp a housekeeping barged in my room unannounced. Rooms have no security bolts or other means of locking them from the inside

Business Self

10/10

Exceptional

25 Jun 2025

Philip

Good location ,nice staff lovely and clean we are booking again for later this year.

Leisure

10/10

Exceptional

02 Jun 2025

Amy

Great experience!

6/10

Pleasant

29 May 2025

Kish

Very nice class of hotel. Found the hotel staff unhelpful, both in reception and resturant. I asked for map of the area for local attractions, the staff were unwilling to provide one. I asked for assistance during breakfast, I was ignored. I was told not to drink tap water, the hotel provided no complimentary water in the room. Not what would expect for a 4star hotel.

Business

10/10

Exceptional

03 May 2025

Joan

Great hotel

Very comfortable hotel in the heart of Burgas a few minutes from bus station. Short walk to sea park. Great staff and fabulous breakfast.

Self

10/10

Exceptional

26 Mar 2025

Sinan

I enjoyed my full week time there.

Leisure

10/10

Exceptional

23 Feb 2025

VEDAT

Excellent

Excellent hotel , perfect location, kind staff and very new and clean rooms

Business

6/10

Pleasant

30 Jan 2025

Jonas

Need smart TV

Business

10/10

Exceptional

03 Jan 2025

Bilyana

Excellent hotel in the heart of Burgas! High quality of service! Thank you very much for another wonderful stay at my favorite hotel in Burgas!

Leisure Family

10/10

Exceptional

01 Jan 2025

Kate

Perfect from start to finish. A modern, clean hotel with every facility you could need. Check in was quick & efficient, the lifts worked perfectly. Rooms are clean, beds are very comfortable, the bathroom had a large walk in shower, water was lovely and hot and although we didn't use them, bath robes and slippers were provided. The towels were fluffy and soft.
Tea & coffee provided free of charge and a well stocked mini bar (chargeable)
The TV had a wide variety of channels and also provided information on all the facilities in the hotel.
Hotel Bulgaria is perfectly situated for shops, bars and restaurants which are all within easy walking distance.
The buffet breakfast was fantastic and plentiful with every option you could ask for. The dining room is large and spacious and beautifully decorated and the staff are very attentive.
Our only small 'niggle' was car parking spaces, we were very lucky and managed to get a space at the front of the hotel but friends had to park on the street nearby and pay for their stay.
All in all though, an excellent hotel and more than worthy of it's 4 star rating!
Would we stay again? Most definitely - we'll be back!

Leisure Friends

10/10

Exceptional

18 Dec 2024

paul

November short break 2024

Great value off peak rates

Friends_and_family Friends

10/10

Exceptional

23 Nov 2024

Atanas

Great hotel.

10/10

Exceptional

19 Nov 2024

Aymen

Great spot

10/10

Exceptional

24 Oct 2024

ray

Ok

10/10

Exceptional

20 Sep 2024

Samuel

It was a very convenient location. Reserved parking and coming in and out with the vehicle was no trouble at all. I thank the wonderful staff for their service. The hotel itself was clean, spacious, quiet and great views. The hotel also had a well equipped gym. The only thing I would mention is that at night the WIFI tends to get overwhelmed and stops/runs slow.

Leisure Family

10/10

Exceptional

30 Aug 2024

Elena

The parking is not included. You have to pay extra money to park your car.

Leisure Family

10/10

Exceptional

25 Aug 2024

Venelina

Lovely hotel with beautiful pool and spa center. In the middle of the city center.

Leisure Family

10/10

Exceptional

13 Aug 2024

Rayisa

Outstanding

10/10

Exceptional

08 Aug 2024

Michael

Great Choice in Burgas

Excellent hotel convenient to the center of Burgas, as well as the train station. Beautiful property with a great pool and spa area plus friendly staff

Self

10/10

Exceptional

02 Aug 2024

Brian

The staff were extremely helpful and friendly. The accommodations were very clean. The breakfast spread in the morning was extensive and delicious. I would definitely recommend staying and Hotel Bulgaria.

Leisure Self

10/10

Exceptional

19 Jul 2024

Hendrikus

Nice clean rooms. Nice sea vieuw and quite floor. All bars and sights at walking distances

10/10

Exceptional

18 Jul 2024

Sylvia

The room was very clean and the wifi had a good speed. The breakfast had various options to select from.

Business Self

10/10

Exceptional

04 Jul 2024

Ivelina

Amazing

Leisure Family

10/10

Exceptional

23 Jun 2024

Radoslava Hristova

Thankyou, excellent service

Leisure Self

8/10

Excellent

30 May 2024

Christos

A truly upmarket hotel in terms of quality and standards.
Drawback - linguistic skills, and everything is in Bulgarian currency and limited if non-existent use of credit cards.

Business Self

10/10

Exceptional

25 May 2024

J

Top notch hotel in prime location

Top notch hotel in prime location

Partner

6/10

Pleasant

09 May 2024

Murat

Poor room service

Everything was fine except room service. Did not clean room and bathroom

Business

10/10

Exceptional

08 May 2024

Ieva

Wonderful hotel

Nice, central location. All staff were very helpful and polite. Our room was cozy in 10th floor and had super homfortable bed. We really liked breakfast with lot of choices. Also sauna and jacuzzi was very relaxing at the end of the day.

Partner

10/10

Exceptional

04 Mar 2024

Claire

fr8 place to stay

easy few minutes walk down pedestrianised area from bus and train stations- quick efficient friendly check in despite my only booking 30mins before arrival- great room with tea & coffee, terrific restaurant (smoking or non smoking room sir surprised me) terrific meal - thoroughly recommended

Self

8/10

Excellent

17 Jan 2024

Nikolay

It was an OK stay.

Overall it was fine with a few things to be desired.
The room cleaners only changed towels the first night.
The second cleaning they left us with no toilet paper.
It doesn’t seem that they did any cleaning at all. The problem with the toilet paper was remediated promptly after notifying the front desk.
There’s a spa on the premises with only 1 person (male) doing massages. My daughter and I opted not to use that.
The breakfast was OK…..nothing to write home about.

Friends_and_family Family

10/10

Exceptional

14 Dec 2023

Servet

weekend trip

The room was very clean, spacious, and modern. I love the big shower. The hotel amenities as well as the location was great. The casino next door was a bonus and the hotel gave us extra coupons for the casino

Friends_and_family Family

10/10

Exceptional

01 Dec 2023

PETER

very good

Partner

10/10

Exceptional

11 Nov 2023

Kevin

Big hotel. Nice

Leisure

10/10

Exceptional

02 Nov 2023

John M

Top class hotel with appears to have been recently updated. Close to everything in Burgas including railway station

Leisure

8/10

Excellent

14 Oct 2023

Brian

High class property well kept. Spa facilities convenient and very good. Quality of breakfast fair and needs improvement Evening time was very quite with little to do. More pubs, clubs and leisure facilities required in vicinity o Hotel.

Leisure Self

8/10

Excellent

12 Oct 2023

Murat

Good hotel except parking and attendant

Good location, clean rooms, good and sufficient breakfast.

Business

8/10

Excellent

06 Sep 2023

Liz

Ok

It was ok, the people in the reception weren’t friendly and had no patience. It is far from everything

Partner

8/10

Excellent

28 Aug 2023

George

The hotel has been renovated a nd upgrated. We liked the room size the cleanliness and the breakfast which was included. The location is excellent near restaurants and shops and a walking distance to the sea garden and the beaches. Personel needs additional training in being pleasant and oferring help to the customers. Sometimes we felt that they were bothered if we ask for something.

Leisure

8/10

Excellent

28 Aug 2023

Audrone

Hotel is in good location, extremely clean rooms.Just breakfast wasn't good.Fruits bad quality, no vegetables and this was August. Except food other was good.

Leisure Partner

10/10

Exceptional

27 Aug 2023

Mindaugas

Location is central, close to bus station, sea gardens and sea itself. Hotel seemed clean. The only let down was customer service which was non-existent practically.

Leisure Partner

2/10

Poor

21 Aug 2023

David

Charge me more money for the second night.

I purchased the room for $130 for and requested for a second night. The guy at the front desk made my reservation and charge me more money for the second night and didnt tell me. The price shouldnt have never change if i ask for additional night.

Self

10/10

Exceptional

03 Aug 2023

Kiril

Overall great place to stay in Bourgas.

8/10

Excellent

22 Jul 2023

Sarah

This hotel was lovely, good size rooms, very comfy beds and the spa was great. breakfast was very hit and miss, our first day was excellent but the last day everything was stale! also, I emailed in advance to ask if they provided soya milk, and they replied yes. However there was only almond milk as a dairy alternative. Vegetarians beware - very little for you in Burgas! Still, overall a great stay

Leisure Friends

8/10

Excellent

16 Jul 2023

erez

Nice hotel

Nice hotel,the stuff polite but not smile,fill a litlle distance
The room comfortable and updates
Breakfast was good ,but the manager there must to be more polite and open to requests especially when they so small and easy to fill

Friends_and_family Family

10/10

Exceptional

14 Jun 2023

Neil

A great stay!

A great hotel with great facilities and friendly staff! It is very central to everything you require - shops, restaurants, beach, train/bus stations. It's like staying on a ship as you really do not need to leave the hotel as it has all the facilities!

Partner

10/10

Exceptional

09 Jun 2023

Robert

Excellent hotel but some staff training required

Beautiful hotel, excellent location for railway station, the Sea Garden and Burgas generally.

Our room on a high floor gave excellent views over Burgas and the Black Sea and was spacious, clean, very comfortable and excellent value for money.

The only thing that spoiled it for us was the surly unfriendly waiting staff at breakfast. They don’t look as if they enjoy their work and couldn’t wait to close the breakfast area quick enough.

Reception staff were friendly and helpful however.

Partner

10/10

Exceptional

17 May 2023

Tatiana

Everything is great, especially the stuff

Leisure Family

8/10

Excellent

08 May 2023

Dan

Dan's review

very nice, newly remodeled, clean hotel. Perfect location, rich and tasty breakfast, spa, swimming pull and other nice amenities. The room, bed and bathroom were spotless, 10/10.
But, when I arrived there was no room for my car. I was told to park elsewhere because the parking lot was full. I explained that the one of the reasons I booked with them was stated parking (paid) availability. The answer was \"we have parking, but it is full\", meaning that they actually have a very LIMITED parking, which should be clearly stated on their website (and on Hotels.com). When traveling by car, my absolute condition is that the hotel has parking, free or paid.
At the end, after intervention of our local friend, the person in charge of parking lot found a spot (I was driving Mini) and the problem was solved.
I was happy with my stay at that hotel.

Business

10/10

Exceptional

29 Mar 2023

Milen

Burgas Trip 2023

Excellent location and good breakfast

Friends_and_family Family

10/10

Exceptional

03 Jan 2023

Bilyana

The perfect choice in Burgas! Thank you for everything! See you soon!

Leisure Partner

10/10

Exceptional

26 Dec 2022

Caglayan

That was the first time we stayed at Bulgaria Hotel after the renovation, and I am impressed with the current condition of the hotel. We enjoyed the room, casino, and the breakfast.
We parked our car fifty meters away the hotel on the street (there is a parking charge between 8 AM till 7 PM in workdays) and walked. Certainly, the best option in Burgas.

Business_and_leisure Family

10/10

Exceptional

28 Oct 2022

William

Amazing.

Stay was amazing, would stay again.

10/10

Exceptional

26 Oct 2022

Albert

Staff were very friendly

Leisure

6/10

Pleasant

23 Oct 2022

Georgi

Business trip

The hotel is renovated. But it is big and the parking is small and not enough for all guests. It is hotel’s parking, but is paid. The rooms are clean, comfort and in good condition. But the restaurant service is late socialism. The waiters are rude, not smiling, not kind. The restaurant where the breakfast is, is closing while people are still eating and drinking coffee. Very very far away from four stars service.

Business

2/10

Poor

19 Oct 2022

Michael

Unfortunately, this property failed on just about every level. First of all, I was traveling for work and was unable to do my job due to the lack of wifi at the hotel. They advertise free wifi in all rooms, but the hotel doesn't have wifi at all, not even in common areas. This is a huge issue and blatant false advertising.

The worst part, however, was the fact that the room was INFESTED with bugs. Every corner of the room was crawling with bugs and I spent hours just trying to kill them.

I attempted to discuss these issues with the staff multiple times and was promptly yelled at and hung up on repeatedly.

The hotel is also used by prostitutes in the area, as I saw them multiple times on my floor taking various people into rooms, followed by loud sex noises throughout the night, which unfortunately kept me awake because of the thin walls.

Overall, the hotel completely falls flat on every front. The staff are terrible, rude, and just mean people in general. The rooms are infested and dirty, and they make all kinds of false claims on the website that are not in fact true. The property feels very unsafe, in part because the rooms don't have any locks on the doors, which I find absolutely flabbergasting.

Don't let the pictures fool you into staying here. There's a reason it costs so little. Spend a few extra bucks and stay at one of the real hotels just a few blocks away.

Business Self

10/10

Exceptional

12 Oct 2022

Stanislav

I stayed in 10 different hotels all over Europe on this trip. France, Italy, Switzerland, Turkey and Austria. This was the best hotel I have stayed at. Absolutely perfect in every way. 10/10 in every way. Bathrooms are stunning, Bed is most comfortable I've ever slept in. The rooms reminded me of the Cosmopolitan of Las Vegas. Ultra Chic and Modern.

Leisure Partner

8/10

Excellent

08 Oct 2022

Yair

An excellent business hotel in the heart of the city of Burgas, very close to the main avenue in the city and to the night life.
The rooms themselves are good, but still in need of renovation.
Varied and definitely worthy breakfast!

Leisure Partner

10/10

Exceptional

02 Oct 2022

Bogdan

Huge rooms, brand new everything! Top location, amazing views, great service! Probably the best hotel in Burgas and the area. Will definitely stay again!

Leisure Family_with_children

10/10

Exceptional

26 Sep 2022

Sasha

Very friendly staff,delicious breakfast,quiet and secure.

Self

8/10

Excellent

17 Sep 2022

Wieslaw

All good:-)

Leisure Family

8/10

Excellent

06 Sep 2022

Neil

Our Go-To Hotel

Our go-to hotel in Bourgas.

Partner

6/10

Pleasant

03 Sep 2022

Yalcin

Location

Business Self

10/10

Exceptional

01 Sep 2022

Ana Maria

I was nice and clean, close to everything, it’s been recently renovated

Friends_and_family Family

10/10

Exceptional

18 Jul 2022

Zornitsa

The best hotel in town

Nice and clean hotel! I enjoyed my stay and definitely will come back again soon

Friends_and_family Friends

6/10

Pleasant

18 Jul 2022

Lawrence

I'd stayed at this hotel prior to the renovation - it is much nicer post renovation. The room was small but clean and comfortable when we checked in. One member of the front desk staff was rather rude when we asked about where we could park.

Keep it clean was another matter. On our two night stay, we asked after the first night to have our room made up when we left in the morning. Returning after lunch, the room had not been cleaned. The front desk apologized and said they would to have it cleaned. Returning in the evening before it had still not been cleaned so we asked again. After dinner it had still not been cleaned and we had no towels. I went down to the front desk for the 4th time and this time they gave me two clean towels. Our room was never cleaned. I can understand failing to clean the room after asking once - this happens sometimes. But after 4 times is a bit ridiculous. The phones in the room don't actually work to call the front desk, so each time we asked to have the room cleaned we had to walk down to the front desk. I would stay here again if I absolutely needed to, but just adjust my expectations down appropriately.

Leisure Family

6/10

Pleasant

14 Jul 2022

Luke

Nice hotel, poor service

Lovely hotel in the centre of Burgas, perfect location near the bus station, hotel was really nice. Only complaint I was charged for something I didn’t use from the mini bar, therefore I would not return here, it’s a shame, I was in a rush so had no time to argue. Nice hotel, poor service

Business

10/10

Exceptional

14 Jul 2022

Rachel

Great location, great renovation all round a good spot for a short trip. Rooms had everything you could need

Business_and_leisure Partner

8/10

Excellent

04 Jul 2022

Dimitar

Nice, clean hotel. Beautiful rooms. Bathroom could have been a little bigger. Breakfast was good.,

Leisure Partner

8/10

Excellent

21 Jun 2022

GYTIS

property in central location of Burgas with great amenities (gym, pool/spa) and excellent breakfast included in price. Unfortunately parking is limited and expensive. Also my room was on 1st floor and noisy, hotel management was not willing to relocate me :(

Leisure Friends

10/10

Exceptional

21 Jun 2022

Ernestas

Ernestas

Was very great stay.

Friends_and_family Friends

10/10

Exceptional

20 Jun 2022

Bilyana

The hotel is excellent! The perfect stay in Burgas

Leisure Partner

10/10

Exceptional

27 Apr 2022

Jared

Great location and updated.

10/10

Exceptional

24 Apr 2022

Verified traveler

Solo trip

I had a wonderful time staying in this hotel. The room had beautiful views of Burgas and hotel staff were friendly and helpful. The rooms are spacious, clean and comfortable with a rich breakfast menu. The spa and the pool are the cherry on top. It feels great after a long day of exploring the city to come and relax in the spa. Highly recommended!

Self

10/10

Exceptional

02 Apr 2022

Evangelos

This Hotel is fantastic, ir has all what you need for short and long staying!
Thanks to all people who make that happen’

Business Self

10/10

Exceptional

28 Mar 2022

Alicia

Beautiful, updated room with view and excellent facilities. Incredible heated pool and luxurious spa. Many, many options provided in breakfast buffet. Nice lobby. Easy parking.

Leisure Self

10/10

Exceptional

20 Mar 2022

Verified traveler

Perfect hotel in great city

Hotel is perfection in excellent location with phenomenal view.

Self