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Del Castillo Plaza Hotel Pucallpa

Pucallpa · Peru

Jr Independencia 550View location

8.6/10Excellent28 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort7.2/107.2
Condition8.0/108.0
Neighborhood10.0/1010.0
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Del Castillo Plaza Hotel Pucallpa

A stay at Del Castillo Plaza Hotel Pucallpa places you in the heart of Pucallpa, steps from Catedral de Pucallpa and 5 minutes by foot from Museo Agustin Rivas. This hotel is 0.6 mi (1 km) from Plaza del Reloj and 3.4 mi (5.5 km) from Parque Natural de Pucallpa.

Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Pucallpa? This hotel has 484 square feet (45 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 1:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Service fee: 10 percent
    • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

    We have included all charges provided to us by the property.

  • You need to know
    • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 20393735059
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

Catedral de Pucallpa 0.1 km / 0.1 mi
Museo Agustin Rivas 0.4 km / 0.3 mi
Plaza del Reloj 0.7 km / 0.4 mi
Parque Natural de Pucallpa 4.1 km / 2.5 mi
Usko-Ayar 6.2 km / 3.8 mi
Agustín Rivas 6.2 km / 3.8 mi
IPD Stadium Jorge Forest 6.3 km / 3.9 mi
Amazonian Hospital 6.8 km / 4.2 mi
Plaza de Armas 7 km / 4.3 mi
Church of Our Lady of Lourdes 7 km / 4.4 mi
National Intercultural University of the Amazon 8.6 km / 5.3 mi
Laguna Chanajao 22 km / 13.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Del Castillo Plaza Hotel Pucallpa

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Del Castillo Plaza Hotel Pucallpa

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH VIEWSJUNIOR SUITE • WITH VIEWSJSU.WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Del Castillo Plaza Hotel Pucallpa

    JUNIOR SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Del Castillo Plaza Hotel Pucallpa

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIOR QUEEN BEDTRIPLE • SUPERIOR QUEEN BEDTPL.QN-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Del Castillo Plaza Hotel Pucallpa

    TRIPLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Del Castillo Plaza Hotel Pucallpa

    SINGLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Del Castillo Plaza Hotel Pucallpa

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Del Castillo Plaza Hotel Pucallpa

    DOUBLE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Del Castillo Plaza Hotel Pucallpa

8.6
Excellent
28 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
7.2 /10
Condition
8.0 /10
Neighborhood
10.0 /10
Amenities
8.4 /10
16 reviews shown
10/10
Exceptional
12 Jul 2026
Consuelo
Mis infinitas gracias a la Srta Kate,quien fue la que me atendió con un profesionalismo my especial y la que me dió los tips necesarios que hizo que mi estadía sea muy placentera.Por lo cual recomiendo a todos mis familiares y amigas que en un viaje a la linda ciudad de Pucallpa se hospeden en este Hotel 👍❤️
Self
6/10
Pleasant
24 May 2026
Alicia
Walking distance to the plaza and market, ease of access to transportation.
Self
10/10
Exceptional
27 Apr 2026
Raul
Nice building, close to the main square, clean rooms, A/C and elevator. Free good breakfast and helpful staff. I recommend to anyone.
Family
10/10
Exceptional
11 Jan 2026
Jorge
Excellent customer service, great location and great service.
Business_and_leisure Self
10/10
Exceptional
04 Oct 2025
Claudia Evelyn
Ok for what we needed
8/10
Excellent
29 Aug 2025
Thomas
Very friendly staff, although the structure is showing its age.
Business
10/10
Exceptional
09 Feb 2025
Andrew
A great place to stay in Pucallpa. Staff is friendly, place was clean.
6/10
Pleasant
07 Jul 2024
Marco
For the price it wasn’t bad. Rooms not terribly clean and the property wasn’t in the best condition but it was comfortable when the AC ran for a few hours in the room.
Leisure Friends
8/10
Excellent
03 Feb 2024
Curda
Decent room, but horrible beds! Staff was pleasant.
I wouldn't stay for more than a couple nights - beds killed our backs.
10/10
Exceptional
14 Jan 2024
Shinobu
Good location and staff are very nice!
10/10
Exceptional
02 Apr 2022
Gregg

A great stay

Been here several times before, always a good stay. This trip I had a bacterial infection from being in the jungle earlier which required medical attention and special accommodations from the hotel. They were exceptionally gracious and helpful. Always great staff here
Business Friends
10/10
Exceptional
21 Feb 2021
Verified traveler
The staff is so kind / helpful and rooms clean. I stay here every time I come through pulculpa. Thank you
Leisure Self
10/10
Exceptional
27 Apr 2026
WILSON DANIEL LOZANO
Buena atención, personal muy amable.
Friends
10/10
Exceptional
14 Dec 2021
Marita

Hotel recomendado

Personal muy amable, hotel bien ubicado a un paso de todo. Habitación confortable. Recomendado
Business
8/10
Excellent
03 Aug 2021
Verified traveler
La limpieza
Business_and_leisure Self
8/10
Excellent
01 Dec 2019
KATHERINE

Se ajusta al precio la calidad del servicio

Bien
Partner

Location & surroundings

Del Castillo Plaza Hotel Pucallpa
Jr Independencia 550, Ucayali (region), Peru

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