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Colonial Inn Creamery

United States United States , Elmira - NY
Watkins Glen, 701 North Franklin St
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7.6 Very good 670 Reviews
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Hotel details

Useful information about Colonial Inn Creamery before you book

When you stay at Colonial Inn & Creamery in Watkins Glen, you'll be in a state park, just steps from Watkins Glen State Park and 8 minutes by foot from Seneca Lake. This motel is 4.

5 mi (7. 2 km) from Watkins Glen International and 0.

2 mi (0. 4 km) from The Tasting Room.

Make use of convenient amenities, which include complimentary wireless internet access and a picnic area. Free self parking is available onsite.

Make yourself at home in one of the 14 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms have showers and complimentary toiletries. Conveniences include irons/ironing boards, and housekeeping is provided daily.


When you stay at Colonial Inn & Creamery in Watkins Glen, you'll be in a state park, just steps from Watkins Glen State Park and 8 minutes by foot from Seneca Lake. This motel is 4.5 mi (7.2 km) from Watkins Glen International and 0.2 mi (0.4 km) from The Tasting Room.

Make yourself at home in one of the 14 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms have showers and complimentary toiletries. Conveniences include irons/ironing boards, and housekeeping is provided daily.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available No elevators No front desk Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    There is no front desk at this property. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    21
  • Spoken Language

    English

Nearby attractions

Watkins Glen State Park 0.2 km / 0.1 mi
The Tasting Room 0.4 km / 0.2 mi
Seneca Lake 0.6 km / 0.4 mi
Seneca Harbor 0.7 km / 0.5 mi
International Motor Racing Research Center 1.2 km / 0.7 mi
Watkins Glen Beach 1.5 km / 0.9 mi
Schuyler Hospital 3.5 km / 2.2 mi
Castel Grisch Winery 3.7 km / 2.3 mi
Montour Falls Historic District 4.7 km / 2.9 mi
She-Qa-Ga Falls 4.8 km / 3 mi
Montour Falls Memorial Library 4.9 km / 3 mi
Hector Falls 5.6 km / 3.5 mi
Eagle Cliff Falls 6.1 km / 3.8 mi
Lakewood Vineyards 6.4 km / 4 mi
Barnstormer Winery 7.2 km / 4.5 mi

Facilities

Total number of rooms
Hotel
Wheelchair-accessible
Car park
Wi-fi
Picnic
Upon availability

Room options

  • DOUBLE KING SIZE BED DOUBLE • KING SIZE BED DBL.KG
    DOUBLE KING SIZE BED
    No room image available

    DOUBLE • KING SIZE BED

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic KING SIZE BED
    Room code DBL.KG
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE KING SIZE BED

    DOUBLE • KING SIZE BED

    DOUBLE KING SIZE BED
    DOUBLE • KING SIZE BED
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • DOUBLE TWO QUEEN BEDS DOUBLE • TWO QUEEN BEDS DBL.2Q
    DOUBLE TWO QUEEN BEDS
    No room image available

    DOUBLE • TWO QUEEN BEDS

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic TWO QUEEN BEDS
    Room code DBL.2Q
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE TWO QUEEN BEDS

    DOUBLE • TWO QUEEN BEDS

    DOUBLE TWO QUEEN BEDS
    DOUBLE • TWO QUEEN BEDS
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • DOUBLE QUEEN SIZE BED DOUBLE • QUEEN SIZE BED DBL.QN
    DOUBLE QUEEN SIZE BED
    No room image available

    DOUBLE • QUEEN SIZE BED

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic QUEEN SIZE BED
    Room code DBL.QN
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE QUEEN SIZE BED

    DOUBLE • QUEEN SIZE BED

    DOUBLE QUEEN SIZE BED
    DOUBLE • QUEEN SIZE BED
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • DOUBLE TWO DOUBLE BEDS DOUBLE • TWO DOUBLE BEDS DBL.2D
    DOUBLE TWO DOUBLE BEDS
    No room image available

    DOUBLE • TWO DOUBLE BEDS

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic TWO DOUBLE BEDS
    Room code DBL.2D
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE TWO DOUBLE BEDS

    DOUBLE • TWO DOUBLE BEDS

    DOUBLE TWO DOUBLE BEDS
    DOUBLE • TWO DOUBLE BEDS
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • SUITE TWO DOUBLE BEDS SUITE • TWO DOUBLE BEDS SUI.2D
    SUITE TWO DOUBLE BEDS
    No room image available

    SUITE • TWO DOUBLE BEDS

    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    Limited room details from hotel
    Room overview
    Room type SUITE
    View / characteristic TWO DOUBLE BEDS
    Room code SUI.2D
    Occupancy Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Facilities

    No detailed facility list available for this room.

    SUITE TWO DOUBLE BEDS

    SUITE • TWO DOUBLE BEDS

    SUITE TWO DOUBLE BEDS
    SUITE • TWO DOUBLE BEDS
    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    No detailed facility list available for this room.

    No room photos available.

  • DOUBLE ONE BEDROOM DOUBLE • ONE BEDROOM DBL.B1
    DOUBLE ONE BEDROOM
    No room image available

    DOUBLE • ONE BEDROOM

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic ONE BEDROOM
    Room code DBL.B1
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE ONE BEDROOM

    DOUBLE • ONE BEDROOM

    DOUBLE ONE BEDROOM
    DOUBLE • ONE BEDROOM
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • Bed in dormitory STANDARD Bed in dormitory • STANDARD BED.ST
    Bed in dormitory STANDARD
    No room image available

    Bed in dormitory • STANDARD

    Guests: 1–1 • Adults: max. 1 • Children: max. 0

    Limited room details from hotel
    Room overview
    Room type Bed in dormitory
    View / characteristic STANDARD
    Room code BED.ST
    Occupancy Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Facilities

    No detailed facility list available for this room.

    Bed in dormitory STANDARD

    Bed in dormitory • STANDARD

    Bed in dormitory STANDARD
    Bed in dormitory • STANDARD
    Guests: 1–1 • Adults: max. 1 • Children: max. 0

    No detailed facility list available for this room.

    No room photos available.

  • SUITE QUEEN BED TWO BEDROOMS SUITE • QUEEN BED TWO BEDROOMS SUI.B2-QN
    SUITE QUEEN BED TWO BEDROOMS
    No room image available

    SUITE • QUEEN BED TWO BEDROOMS

    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    Limited room details from hotel
    Room overview
    Room type SUITE
    View / characteristic QUEEN BED TWO BEDROOMS
    Room code SUI.B2-QN
    Occupancy Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Facilities

    No detailed facility list available for this room.

    SUITE QUEEN BED TWO BEDROOMS

    SUITE • QUEEN BED TWO BEDROOMS

    SUITE QUEEN BED TWO BEDROOMS
    SUITE • QUEEN BED TWO BEDROOMS
    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    No detailed facility list available for this room.

    No room photos available.

  • QUADRUPLE QUEEN SIZE BED QUADRUPLE • QUEEN SIZE BED QUA.QN
    QUADRUPLE QUEEN SIZE BED
    No room image available

    QUADRUPLE • QUEEN SIZE BED

    Guests: 1–6 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type QUADRUPLE
    View / characteristic QUEEN SIZE BED
    Room code QUA.QN
    Occupancy Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    QUADRUPLE QUEEN SIZE BED

    QUADRUPLE • QUEEN SIZE BED

    QUADRUPLE QUEEN SIZE BED
    QUADRUPLE • QUEEN SIZE BED
    Guests: 1–6 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • QUADRUPLE TWO BEDS QUADRUPLE • TWO BEDS QUA.2B
    QUADRUPLE TWO BEDS
    No room image available

    QUADRUPLE • TWO BEDS

    Guests: 1–6 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type QUADRUPLE
    View / characteristic TWO BEDS
    Room code QUA.2B
    Occupancy Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    QUADRUPLE TWO BEDS

    QUADRUPLE • TWO BEDS

    QUADRUPLE TWO BEDS
    QUADRUPLE • TWO BEDS
    Guests: 1–6 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • SUITE WITH DOUBLE BED SUITE • WITH DOUBLE BED SUI.DB
    SUITE WITH DOUBLE BED
    No room image available

    SUITE • WITH DOUBLE BED

    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    Limited room details from hotel
    Room overview
    Room type SUITE
    View / characteristic WITH DOUBLE BED
    Room code SUI.DB
    Occupancy Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Facilities

    No detailed facility list available for this room.

    SUITE WITH DOUBLE BED

    SUITE • WITH DOUBLE BED

    SUITE WITH DOUBLE BED
    SUITE • WITH DOUBLE BED
    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    No detailed facility list available for this room.

    No room photos available.

  • DOUBLE STANDARD DOUBLE • STANDARD DBL.ST
    DOUBLE STANDARD
    No room image available

    DOUBLE • STANDARD

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic STANDARD
    Room code DBL.ST
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE STANDARD

    DOUBLE • STANDARD

    DOUBLE STANDARD
    DOUBLE • STANDARD
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • QUADRUPLE WITH DOUBLE BED QUADRUPLE • WITH DOUBLE BED QUA.DB
    QUADRUPLE WITH DOUBLE BED
    No room image available

    QUADRUPLE • WITH DOUBLE BED

    Guests: 1–6 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type QUADRUPLE
    View / characteristic WITH DOUBLE BED
    Room code QUA.DB
    Occupancy Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    QUADRUPLE WITH DOUBLE BED

    QUADRUPLE • WITH DOUBLE BED

    QUADRUPLE WITH DOUBLE BED
    QUADRUPLE • WITH DOUBLE BED
    Guests: 1–6 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • Room STANDARD Room • STANDARD ROO.ST
    Room STANDARD
    No room image available

    Room • STANDARD

    Guests: 1–10 • Adults: max. 10 • Children: max. 6

    Limited room details from hotel
    Room overview
    Room type Room
    View / characteristic STANDARD
    Room code ROO.ST
    Occupancy Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Facilities

    No detailed facility list available for this room.

    Room STANDARD

    Room • STANDARD

    Room STANDARD
    Room • STANDARD
    Guests: 1–10 • Adults: max. 10 • Children: max. 6

    No detailed facility list available for this room.

    No room photos available.

Guest reviews

What other guests saying about Colonial Inn Creamery

7.6
Very good
670 Reviews
Cleanliness
7.8 /10
Service
7.8 /10
Comfort
7.4 /10
Condition
7.0 /10
Neighborhood
8.8 /10
Amenities
6.8 /10
100 reviews shown
6/10
Pleasant
23 Jun 2026
Cheryl
Well, where to begin..First of all, the room I booked online was NOT the room I got. When we entered the building you walk into an ice cream shop. (Confusing) There is no front desk.The check in process was inconvenient. There was a handwritten, tattered note taped to the door for you to call a number to check in. So, I sat outside and tried to call 4 times with no answer, Finally, they called me back. They gave me the code to my room. We tried several times to get in, then it locked us out. (Keyless entry lock) Finally, we were able to get in our room after having to call the check in number again. The gentleman was very hard to understand, but he was very nice and helpful. The room was bare bones. The bed was very comfortable, but very low. When I looked underneath it was resting on a 2x4 homemade platform. There was no cable tv. They wanted you to sign in to your Spectrum or cable provider account to watch tv. So, we signed into our account and still weren't able to watch tv. There was 1 used roll of toilet paper and the toilet paper holder was broken, so the roll was sitting on the side. There was absolutely no water pressure in the sink. Thank goodness we were only staying for 1 night so we made do. But, I would not stay there again. Oh, and the best part was as we were trying to check in, there was an employee having a meltdown saying he wouldn't leave until he got his paycheck.He was screaming at the young girl who was working alone at the ice cream counter.
Partner
8/10
Excellent
22 Jun 2026
Cynthia
Had what I needed
Friends
10/10
Exceptional
21 Jun 2026
Judy
The staff was very helpful! We enjoyed our stay!
Partner
4/10
Poor
19 Jun 2026
Lucila
I had a hard time getting into my room. The lock wasn’t working but the employee working at the ice shop was helpful and gave me it
8/10
Excellent
19 Jun 2026
Corey
The room was small and modern. The bed was very comfortable. It seemed the room was overlooked for cleaning the mirror, was missing a light bulb in one of the lights. For some reason the lights were yellow in the desk light and the one next to the bed. Old food was left in the fridge. The body wash bottle was empty, they don't stock bars of soap. Otherwise, lots of towels. Air-conditioning worked but made an odd noise occasionally. The most annoying part was the keyless entry with the code took four or more times to work to enter the room.
Self
4/10
Poor
18 Jun 2026
David
There was mold in the shower.
6/10
Pleasant
17 Jun 2026
Rebecca
We booked the motel room and the room had no AC. It was hot and humid that day. We called to change to another room finally got someone to answer and then we were changed to the inn side of the room, but we were not given any direction how to get there. We called back-and-forth for many times. Once we’ve settled in everything was OK.
Family
4/10
Poor
16 Jun 2026
Juan Carlos
No hubo jabón ni shampoo, algo muy simple de tener listo
Family
6/10
Pleasant
16 Jun 2026
Greg
Check in was by phone, no staff on site. Issues with room access code resolved fairly quickly. Room was basic, certainly not per examples shown on the internet. Window AC unit was noisy, but very necessary as the temperature was in the high 80's. Bath had seen some recent upgrades, but needs a shelf in the shower, and some more wall hangers for towels, etc. Overall, adequate but not up to the standards of a chain like La Quinta, etc.
Partner
8/10
Excellent
15 Jun 2026
Dora
Better customer service and better quality
Family
6/10
Pleasant
15 Jun 2026
Marilyn
Staff... What staff? If it hadn't been for the pizza guy and one other lady we would never had been checked in.
Friends
10/10
Exceptional
14 Jun 2026
Alphonse
it’s location and the cleanliness
Family
8/10
Excellent
12 Jun 2026
Steve
Good value for money, close to town
Partner
10/10
Exceptional
10 Jun 2026
Ana
Had an amazing stay. Only issue was the air conditioner didn’t work but not a deal breaker. The rooms are as pictured. Everything was clean and the bed was comfortable. The location is great as well. Felt very safe and there was enough parking.
Friends
6/10
Pleasant
08 Jun 2026
Charles
Noisy, inside and out!
Family
10/10
Exceptional
08 Jun 2026
Martin
Convenient, nice staff. Communication of self-check in process was perfect for me. Room clean and comfortable. i would stay there again for sure
Self
8/10
Excellent
08 Jun 2026
MELISSA
I would book this room again. Convenient, easy check in, comfortable and clean. Thanks!
Partner
8/10
Excellent
07 Jun 2026
Thomas
There is no staff that is immediately available, only by phone or email. And that is how check in is handled, phone or email. Our mattress was way too soft, and the fitted sheet was no longer fitting. There was no soap in the shower, not even the empty bottle where it should have been hanging on the wall. The ice bucket was a 1970 style, not insulated. No coffee maker in the room, only in the creamery, and the bottled water for the coffee was empty by 7:00 am Sunday morning.
On the plus side, it is centrally located in town so everything is walkable.
Partner
8/10
Excellent
06 Jun 2026
Elizabeth
Try your best to find out who to contact when you need something. Everything there is handled remotely and there are management changes not always communicated.
Partner
10/10
Exceptional
05 Jun 2026
Lei
Loved the FREE ice cream for guests. Don’t miss the wood fire pizza. It’s delicious!
Friends
10/10
Exceptional
03 Jun 2026
Zemfira
Ideal Hotel for joining and relaxing soul and heart. Thanks for Barbara and all employees for professional, respectfully service. Very tasty ice cream 🍨🍦, quiet, clean, food. Everything excellent. Highly recommend for every body. Nice location. Restaurants, cafe, 7/11 Store 1 min. Walking distance. Also actually affordable price for suits, All the time available space for parking.
Thanks 🙏👍.
Partner
2/10
Poor
02 Jun 2026
Cameron
This was, without a doubt, the most bizarre and worst experience that I have had at a hotel.
I was traveling with my girlfriend after a long, stormy road trip. We are not fussy people and would have been happy with a fairly clean, safe room. We received neither. We walk in to our room after a long road trip and see that half of the window is missing and there were no curtains. They had attempted to cover the window with a piece of cardboard and some tape. We attempted to turn on the heating system, which would not heat up the room. Immediately across from us are huge windows of the building next door.
When we go down to the front desk to try to get the curtains or a room change. We mentioned that we are a gay couple who are unfamiliar with the area and feel very unsafe without curtains. The attendant was unable to help and did not offer a room change to us.
As we returned to the room, we noticed large strands of hair across the bathroom floor and in the shower. No attempt had been made to clean it. We tried to turn the shower on and the handle crashed to the ground. When confronted with these issues, the manager attempted to scam me with a sketchy \"all-expense\" paid trip to the Dominican Republic via text message. With no curtains, no heat, no clean bathroom, and unprofessional management, this was a horror stay. For your safety, stay far, FAR away.
Partner
10/10
Exceptional
29 May 2026
keith
Great experience for our stay
Partner
2/10
Poor
26 May 2026
Jess
Our family trip was ruined on the first night. Despite calling ahead to confirm our late arrival from NYC for a two-bed room, we were given a room with only one full bed. My husband, myself, and our two kids had to cram into a single bed in a freezing room because the heat wasn't on. As a result, none of us slept well, and we woke up the next day completely exhausted with severe body aches. To make matters worse, there were no toiletries except hand wash. There was also no curtain on the bathroom window, which faced directly outdoors, completely eliminating our privacy. My husband even cut his hand on a cracked shower valve. No one answered the emergency number, and no staff able to help with my feed back the next day. We expect a full refund for this unacceptable, unsafe, and invasive stay. The location near Seneca Lake and Watkin Glen Park is great, but the motel itself is poorly managed and a hazard.
Family_with_children
6/10
Pleasant
25 May 2026
Shyla
Self check in was a bit confusing due to language barrier. You have to call a number on door to get that started. Once all that was taken care of, found the room to be dirty and hair on shower walls. A roll up plastic curtain was not hung up but on the floor below window. Got it propped up on the hinges to have privacy but not ideal. Floors were filthy and definitely need socks to walk around. We only stayed for one night but would definitely choose another option next time.
Friends_and_family Family
6/10
Pleasant
24 May 2026
Samantha
It’s a unique setup, but overall nice. The room was nice, and the bathroom is updated - the shower pressure was lovely.
Partner
4/10
Poor
23 May 2026
Victoria
Whilst the location was good and the staff at the ice cream counter were lovely, there were no dedicated Motel staff anywhere and our room, along with the amenities, turned out to be very disappointing.

There was garbage under the bed.
The bed sheet was not tucked underneath the mattress, so i had to ‘make’ the bed to stop it from ridding up.
There was no tea/coffee maker, fridge, safe, or microwave, in the room.
No plastic/paper cups.
Neither was there an ice bucket to collect ice from the machine.
Couldn’t even get a cold drink of water in the room!
NO BATH SHEETS!!!! Ended up having to use all the hand towels/wash cloths to dry after a shower.
Coffee maker in the entrance area was empty of regular coffee pods (only decaf left) and no staff on site to refill it.
Under the sink leaked.
So sadly, it is not possible to recommend this location, unless all you need is a room with a bed and a bathroom.
8/10
Excellent
21 May 2026
Mandi
Great stay
4/10
Poor
20 May 2026
Caleb
I arrived at the hotel around 4 o’clock as the check-in time was then. I entered the room and there was mud all over the floor. Brown stains were on the sheets. There were poop marks all spread on the toilet. The bed was quite literally the most uncomfortable thing because there was no support in the middle. The bed frame was 2 pieces of metal that separated if you slept in the middle of the bed, which essentially made a mattress taco.
Self
8/10
Excellent
19 May 2026
peida
The location is very good, in the middle of town center, walking to the lake in 10 min, their ice cream worth a try.
Self
10/10
Exceptional
17 May 2026
michael
The property was recently renovated so it was updated and clean. Parking was convenient and there was an ice cream store on the first floor. The location was in the heart of Watkins Glen so very convenient to restaurants and the lake. Of note, the property does not have an elevator but there are first floor rooms in addition to the second floor. Rooms.
Self
8/10
Excellent
17 May 2026
Nathan
Perfect for what we wanted, a clean room, comfortable bed and nice bathroom. We stayed inside the inn. It was very loud, both from the inside and out, but it was perfect for our need for the night. Good option if you are on a budget.
Partner
6/10
Pleasant
17 May 2026
Jeel
Parking easy , but room was not properly clean , every thing else looked great
10/10
Exceptional
16 May 2026
Tyler
Great location, good room. Good shower pressure
Partner
6/10
Pleasant
16 May 2026
Chelsea- Jade
Solid choice if you just need a place to sleep, not super clean but not super dirty either. My main complaints: the bathroom had no trash can, and the shower only had lukewarm water. I was quite happy with the location, however as it’s near pretty much everything I wanted to check out.
Self
10/10
Exceptional
15 May 2026
Brian
Parking next to room. Wi-Fi strong. Room very nicely designed. Great value for money.
Partner
8/10
Excellent
15 May 2026
Cris
Behind the ice cream store they have a handful of small studio rooms. Located very close to Watkins Glen State Park.
Self
6/10
Pleasant
15 May 2026
LUKE
There was no heat
Family_with_children
2/10
Poor
14 May 2026
Shabbir
Very bad experience. No water or electric kettle. Was given the incorrect room. Place was very small and the AC made a ton of noise all night. Would never go back. Need a refund
Family
10/10
Exceptional
11 May 2026
John
Parking was good
Self
10/10
Exceptional
29 Apr 2026
Ken
Really kind caring staff. Rooms were clean modern. Cute little place and will be back !
10/10
Exceptional
28 Apr 2026
Cassandra
Excellent! Great location.
Self
6/10
Pleasant
24 Apr 2026
Eric
Room was clean. The A/C unit didn't work very well, the room really didn't cool down. It would have been nice to have a small coffee maker in the room. Also, was disappointed that the creamery was closed due to construction.
Partner
10/10
Exceptional
21 Apr 2026
Tammy
Everything was great!
Self
2/10
Poor
19 Apr 2026
ANNAMARIE
This property was horrible. The picture on Expedia was so deceiving. They are under construction. The outside area was filled with trash, the room smelled so much of bleach that we were sick from sleeping there only one night. Although the room appeared clean, the pillows and mattress were stained and the windows were filthy and had bugs crawling on them. We were booked for three nights but left after only one night because it was so horrible. We didn't even want to stay one night but we were unable to find another available hotel and had driven 5-6 hours to get there. There was no office or staff available except by phone. I have never had an experience like this in my life.
Partner
8/10
Excellent
14 Mar 2026
Daniel
Pros: Proximity to downtown and Watkins Glen Park. Loved the door lock access code process which removed need to check in at desk. The staff member that met me there was great.

Cons: Very basic amenities, but the pictures in their site are accurate. If you are someone who wants the Hilton treatment this is not for you.

P.S.: my stay was during off season and they were remodeling the rooms in the Inn.
Would I stay there again? If I was traveling alone, yes. If traveling with a family (even just a spouse), no. That might change depending on how the remodel goes.
Self
10/10
Exceptional
25 Dec 2025
Kelly
Yes
Partner
6/10
Pleasant
14 Dec 2025
Michael
Everything was virtual. Room was okay. Heat was difficult to adjust, room way too hot. Broken blind in bathroom. We had front room on street, lots of noise even with my earplugs. Curtains on windows were not adequate to keep light from porch and street out of room. Probably will not stay here again
Partner
10/10
Exceptional
08 Dec 2025
Lizette
Great Location and close to the park. I most definitely will be coming back.
2/10
Poor
04 Dec 2025
Steve
Parking was easy, but not secure.
Got to the room around midnight from a 5 hour drive and there was no heat, found out the breaker tripped. They did move us to a room in the main building with heat, but we paid for a king bed and ended up with a queen bed. When we were getting ready for bed lifted the covers and there was hair in the sheets. They moved us to the room beside the main road and the cars and trucks going by are ridiculously loud and seems like the windows are open, so not getting any sleep. Not a great experience good thing we are only staying here 1 night. Very disappointing as it look like a beautiful city.
8/10
Excellent
24 Nov 2025
Walter
Clean room easy parking.
Leisure Family
4/10
Poor
23 Nov 2025
Martha
Very cute place. Love the history but no tv remote in one of the bedrooms. Rooms could be cleaner. No towel rack in bathroom. Also some sort of presence touched me on the back in the bedroom with the fridge in it after getting into pajamas, so much so that my heart rate spiked and we ended up driving back to Rochester at midnight, as neither of us could sleep after that.
Leisure Family
8/10
Excellent
18 Nov 2025
ROBERT
the room could have been cleaner. we ran out of toilet paper. We noticed that there was no smoke detector. We had to hook up a different TV to replace the one that had a black streak running down the screen. There were several bathroom tiles that were completely broken loose. It was a convenient location though and the bed was comfortable.

Leisure Partner
2/10
Poor
17 Nov 2025
TERRENCE
The place was so seedy looking and dead that when we had trouble using the keyless entry to take the room we decided to not even stay there and booked another hotel 15 miles away.
Leisure Partner
10/10
Exceptional
13 Nov 2025
guy
Clean room
10/10
Exceptional
07 Nov 2025
John
Simple hotel in a good location. Room was clean and comfy. They sent us a door code so we didn't have to worry about the check in time.
Partner
10/10
Exceptional
03 Nov 2025
Maria
Margaret was super welcoming and helpful! The room was very clean and had everything we needed! I would definitely stay here again!
Leisure Family
8/10
Excellent
02 Nov 2025
Dmitry
Room was ok - clean and with all the amenities. Only issue is that - at least in the main building - walls are paper thin so the moment your neighbors wake up (next door or upstairs ) , your sleep is over .
Also very high-tech - check-in via email and ets with entry codes for the doors so make sure you are ok with the modern tech .
Leisure Family
4/10
Poor
29 Oct 2025
Judy
The location and the safety was the only thing good about this room. It was part of the main so I felt safe as a solo traveler. But actually checking into the hotel was difficult, had to do everything online and called two people before one of them called me back to let me in so very slow process. I waited in the lobby for quite some time. Then ended up back at my car waiting until someone called me back so I could go in and check in. I could not get the TV on the remote control seem to be dead so I turned it on with a button on the TV but I couldn’t do anything else. So I shut it back up.I called that same number a couple of times to say the room was freezing cold. No one ever called me back. I looked in every closet in every drawer and could not find any extra blankets and could not find any, so I had to sleep in layers of my clothes and my nose was frozen. I only slept a couple hours and could not get warm so I left and went out to my car and warmed up with the seat heaters. I would definitely not come again and I definitely would not recommend.
Self
2/10
Poor
25 Oct 2025
WILLIAM
The room was fine however there was no controllable heat in the room. It was freezing all night.
Leisure Self
2/10
Poor
25 Oct 2025
WILLIAM
The room was fine however there was no controllable heat in the room. It was freezing all night.
Leisure Self
6/10
Pleasant
24 Oct 2025
Ashlyn
It was okay. Room was tidy and neat. Checkin was a process. The vibes were interesting. Did not feel the safest here while solo traveling
Leisure Self
4/10
Poor
18 Oct 2025
Jeanne
Smoke detector removed from room. Fluctuating water temp in shower - would become scalding hot
Leisure Partner
4/10
Poor
17 Oct 2025
Tammy
The mattress was awful. Sagging in the middle so badly we kept rolling to the center. We felt like a human taco! The bed is the most important thing in the room the room. The carpet was very dirty. I can’t comment on the staff because there weren’t any… off season so self check-in
Leisure Partner
8/10
Excellent
11 Oct 2025
Tseng Fong
My room was not cleaned prior to my check in late afternoon. Difficult to find hotel staff.
Self
2/10
Poor
10 Oct 2025
Jill
The photos are deceptive, it is an old motor lodge that has been cheaply and poorly remodeled. Window wouldn’t close, sits on noisy highway, and the TV was broken It is way over priced for what you get. Towels and sheets were nice if you don’t mind sleeping on an extremely soft mattress.
Leisure Partner
10/10
Exceptional
09 Oct 2025
Steven
Decent sized rooms TV remote was tough to use but other than that it was fine
Leisure Friends
6/10
Pleasant
05 Oct 2025
Sean
Adequate for a quick overnight stay.
2/10
Poor
04 Oct 2025
Gladys
Parking very limited with tight spaces.
Window view, horrible. No TV connection.
Leisure Friends
2/10
Poor
03 Oct 2025
Jim
Room in much needed repair. Sheetrock cracked and broken tiles in bathroom. Floor would make your feet dirty. Shower handle was broken. My room was switched and the air conditioning was broken in that room. Both rooms smelled very musty. I ended up after one night on what was a wedding anniversary trip with my wife. Watkins glen is a nice town and beautiful place. I would recommend avoiding staying here
4/10
Poor
28 Sep 2025
George
We didn’t expect a fantastic hotel for the price, but we were disappointed by a doorknob coming off, a broken cabinet drawer, and their free wifi would not come up for my wife and I. The AC filter was also filthy and we had to clean it before using the AC. The location is right in the middle of town, and check in and check out is super easy, so that was the hotel’s saving grace.
Leisure Partner
8/10
Excellent
25 Sep 2025
John
Super friendly staff. Nice clean room. Easy parking. We were able to leave the car there and walk to the Park despite checking out. ALSO - You can’t beat the free ice cream ❗️
Leisure Partner
2/10
Poor
21 Sep 2025
Margaret
In our experience the management/staff seem to believe that contactless check-in also means contactless stay. We had no way to communicate that we had multiple problems (toilet, tv, lights) with our room. I was not able to leave a message with the phone number that was provided, email and text didn’t work. Finally, spoke with someone who was rude and condescending. A bad experience overall. But the free ice cream (which was good) at the on-site creamery helped us feel a little bit better. LOL
Leisure Partner
10/10
Exceptional
21 Sep 2025
John
The property owner was great. Very friendly and welcoming. Great location. Perfect walking distance to the Gorge and Seneca Lake. The room was clean. Our bed was a bit soft but slept well. We would stay again.
4/10
Poor
18 Sep 2025
tina
Bed was uncomfortable; floor was filthy; no fan in bathroom; shower stall too smal; no soap dish; only one mirror
Leisure Partner
8/10
Excellent
18 Sep 2025
Rhonda
The owners are fantastic! The ice cream was delicious! You can’t beat the location! The facilities were old fashioned, but well cared for. And I feel they compensated for that with a very reasonable price.
Leisure Friends
10/10
Exceptional
18 Sep 2025
Deborah
200 yr old hotel with lots of character. Ice cream is great 👍
Leisure Partner
8/10
Excellent
17 Sep 2025
Adele
Staff was excellent, Very attentive and helpful. The Inn was very clean and quaint. Would definitely stay there again! Thank you a positive experience for our stay!!!
2/10
Poor
03 Sep 2025
Peter
Television did not work. Staff was unable and frankly didn't care about fixing the problem. No housekeeping. No paper products (i.e.- toilet paper in bathroom, etc), 2nd day in...
No electricity. Had to threaten filing complaint w/ local police in order to try yo attempt to do anything about that. Manager would not offer to put us in a different room. Staff so uncaring that we decided to leave and find another place to stay for the rest of our trip. Manager also runs an ice cream parlor downstairs. Has a nearly impossible job of trying to run that AND run a hotel at the same time. Problems I suspect with the whole building. Owner is offsite and not a part of day to day operations. In talking with some of the locals, I suspect this is an ongoing kind of thing eith this place. Would definitely recommend you DO NOT BOOK A STAY AT COLONIAL INN & CREAMERY. You'll likely regret it.
Leisure
2/10
Poor
03 Sep 2025
Eeshan
The room was dirty. It smelled horrible and was just beside the dumpster. There was noone at the reception. A phone number was provided to call for help, but noone picked up. The bed was broken.
2/10
Poor
01 Sep 2025
Jose
What they call contactless checkin means there is no staff, no front desk, no way to contact them. They provided several phone numbers that nobody would answer and was not set up to accept messages. We left a day early because we could not sleep on the broken bed again, rugs were filthy and constant black flys flying around, grounds were not kept up, very cramped room, just could not look past so many things not to normal standards…
Leisure Family
6/10
Pleasant
01 Sep 2025
Bradley
Near State Park. Watkins Glen. Check In was terrible. You need code to get in room that I never received. Took 30 minutes before owner with code finally appeared. Whose fault it was I did not get code is unclear. TV did not work most of the time. Other wise room was clean and recently fixed up. Property outside needs paint job on porch and stairs. Owner says she is fixing things now.
Leisure Self
6/10
Pleasant
01 Sep 2025
Linda
Very outdated but clean
Leisure Partner
4/10
Poor
31 Aug 2025
Marlou
The only good thing about this place is all walking distance especially The Watkins Glen State Park, dining and shopping
Leisure Partner
4/10
Poor
31 Aug 2025
Verified traveler

Colonial Inn

Bed was broken, Towel holder broken, Toilet didn’t flush properly. Very noisy
Partner
8/10
Excellent
28 Aug 2025
Lindsey
Great location. Will stay here again.
Leisure
10/10
Exceptional
27 Aug 2025
HELEN
Nice place, very convenient.
4/10
Poor
27 Aug 2025
Frances
Very disappointed in this place it seemed like no one really care that you didn’t have a TV. How could you pay for a room and say that you have a TV but don’t have a TV. Also, how could you have a room that doesn’t have a single coffee maker in there to be able to make a cup of coffee in the morning. They say that you can go to the lobby when you go to the lobby they don’t even have The things to make a cup of coffee no creamer. No one around my room was by a dumpster loaded with flies and smell this stay ruined our whole trip to the finger lakes really and no one was around to help you. They left us two towels for all of the days that we were there a bunch of little ones, but only two big ones It really was not a good experience. Really rundown nothing available to you feel like I wasted my money.
Leisure
8/10
Excellent
27 Aug 2025
maria
They give you ice-cream but it taste like ice and the cones are old.
The cleanliness of room was very good.
4/10
Poor
27 Aug 2025
Barbara
Staff was friendly, WHEN THEY WERE THERE, not staffed 24/7. Television did NOT work. Ever. Room was not stocked, no clock, no kleenex, shower was awful, could not mainframe a temperature. My husband had a C-Pap machine and could not access a plug, the night stand on his side of the bed had a lamp, with NO bulb, and no plug available. No nightly/daily service to red up the room or refresh towels. Location was good with access to the town, lake and park. Would absolutely go back to Watking Glen, but NOT this hotel.
Leisure Partner
4/10
Poor
25 Aug 2025
Lynda
Was not clean. Did not respond to phone calls or texts.
Leisure Family
6/10
Pleasant
23 Aug 2025
Lynda
The location is great. TV did not work.
10/10
Exceptional
23 Aug 2025
Prem or Tommie
Property is in a very good location. Lots of shops and dining options available. Also right next to the state park which is a must see. Rooms decor is older but everything was comfortable and was exactly how is seen in pictures. Would stay again.
8/10
Excellent
20 Aug 2025
Kristin

Charming with quirks

Charming with quirks. If anyone in the inn uses a toilet while you are in the shower, your water will turn scalding hot. This is a great location.
Partner
6/10
Pleasant
19 Aug 2025
Tammie
The property is dated and in need of some landscaping and the dumpster was right by the rooms. However the room was clean and for the price I really can’t complain. It was very convenient to State Park and dining which we walked to.
Leisure Partner
8/10
Excellent
19 Aug 2025
DARLENE
Our room was in front of building so lots of traffic noise. There was also lots of light from street lights that came in through curtains. Could use some blinds.
Very limited water pressure on shower.
Leisure Friends
4/10
Poor
19 Aug 2025
Marion
The only positive thing to say is the location. The bed was too soft.
Leisure Partner
10/10
Exceptional
18 Aug 2025
Asako
We didn’t see any stuff when we arrived at around 7pm as it was contactless check-in. It was clear instruction we received in advance. The room was super clean and kind of a big room. After check-out, we stopped by ice cream store and got free ice cream as hotel guests (free single scoop ice cream for hotel guest)!! Also, location is amazing. We went to Watkins Glen Gorge walk from the hotel which was only a few minutes away. (Park parking is $10/vehicle). Only one thing I wanted to have in the room was a hair dryer. Other than that, it was perfect location and amazing hotel!
Leisure Partner
8/10
Excellent
17 Aug 2025
Scott
Property is dated but in a great location .
Leisure Family
10/10
Exceptional
13 Aug 2025
Natalie
Great location, close to everything by foot.
Leisure Family


Hotels Nearby

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Watkins Motel
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Watkins Motel

Watkins Glen, 212 S Franklin Street

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Watkins Motel

Watkins Glen, 212 S Franklin Street | Show on Google

~ 0.46 km from Colonial Inn Creamery

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Single Island Shores
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Single Island Shores

Watkins Glen, 5761 Rabbit Run Rd

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Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area. Additional features at this lodge include tour/ticket assistance, a picnic area, and discounted use of a nearby fitness facility.

Featured amenities include express check-in, express check-out, and coffee/tea in a common area. Free self parking is available onsite.

Make yourself at home in one of the 30 air-conditioned rooms featuring microwaves and LED televisions. Your memory foam bed comes with down comforters and premium bedding, and all rooms are furnished with queen sofa beds.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Distances are displayed to the nearest 0. 1 mile and kilometer.

Leidenfrost Vineyards - 0. 4 km / 0.

2 mi- Hector Wine Company - 0. 8 km / 0.

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3 STARS

Single Island Shores

Watkins Glen, 5761 Rabbit Run Rd | Show on Google

~ 14.9 km from Colonial Inn Creamery

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