Name: Colonial Inn Creamery
Address: 701 North Franklin St, Watkins Glen, US

6/10

Pleasant

15 Jul 2026

Patricia

Staff was great.

Partner

6/10

Pleasant

14 Jul 2026

RICHARD

Basics were clean. Property needs maintenence in numerous areas

Self

10/10

Exceptional

13 Jul 2026

Gustavo

Very clean and very quiet...

Family_with_children

4/10

Poor

04 Jul 2026

Sarah

This is not look like the pictures online. It was very small, motel situation. The room was very small with minimal furnishings. Tiny bathroom and window mounted air conditioner.

6/10

Pleasant

03 Jul 2026

Andrew

It was okay. We had the wrong room initially and they corrected it. Room wasn’t very clean and needed some care. Just to sleep and shower it was okay.

Family_with_children

10/10

Exceptional

27 Jun 2026

Kody

The property was with walking distance to much Watkins Glen has to offer. The room was as expected and the bed was the most comfortable bed I've slept on in a hotel/motel. The hotel was not very sound proof but I just pulled up some white noise on my phone to drown it out and slept well

Self

8/10

Excellent

25 Jun 2026

Todd

Ice cream a huge plus. It was nice to come and go anywhere in town and the park on foot as its location is great. Check-in went fine after a phone call. The parking lot fills with water when it rains.

Partner

8/10

Excellent

23 Jun 2026

AMY

The room is very bare bones, but was clean and efficient. The window was broken, but patched. I saw a review that said the air conditioner was loud, we didn’t need the air conditioner, but I could see why somebody would say it was loud it was on when we got there. Parking was more than sufficient thought there was a really humongous puddle.

Partner

6/10

Pleasant

23 Jun 2026

Cheryl

Well, where to begin..First of all, the room I booked online was NOT the room I got. When we entered the building you walk into an ice cream shop. (Confusing) There is no front desk.The check in process was inconvenient. There was a handwritten, tattered note taped to the door for you to call a number to check in. So, I sat outside and tried to call 4 times with no answer, Finally, they called me back. They gave me the code to my room. We tried several times to get in, then it locked us out. (Keyless entry lock) Finally, we were able to get in our room after having to call the check in number again. The gentleman was very hard to understand, but he was very nice and helpful. The room was bare bones. The bed was very comfortable, but very low. When I looked underneath it was resting on a 2x4 homemade platform. There was no cable tv. They wanted you to sign in to your Spectrum or cable provider account to watch tv. So, we signed into our account and still weren't able to watch tv. There was 1 used roll of toilet paper and the toilet paper holder was broken, so the roll was sitting on the side. There was absolutely no water pressure in the sink. Thank goodness we were only staying for 1 night so we made do. But, I would not stay there again. Oh, and the best part was as we were trying to check in, there was an employee having a meltdown saying he wouldn't leave until he got his paycheck.He was screaming at the young girl who was working alone at the ice cream counter.

Partner

8/10

Excellent

22 Jun 2026

Cynthia

Had what I needed

Friends

10/10

Exceptional

21 Jun 2026

Judy

The staff was very helpful! We enjoyed our stay!

Partner

4/10

Poor

19 Jun 2026

Lucila

I had a hard time getting into my room. The lock wasn’t working but the employee working at the ice shop was helpful and gave me it

8/10

Excellent

19 Jun 2026

Corey

The room was small and modern. The bed was very comfortable. It seemed the room was overlooked for cleaning the mirror, was missing a light bulb in one of the lights. For some reason the lights were yellow in the desk light and the one next to the bed. Old food was left in the fridge. The body wash bottle was empty, they don't stock bars of soap. Otherwise, lots of towels. Air-conditioning worked but made an odd noise occasionally. The most annoying part was the keyless entry with the code took four or more times to work to enter the room.

Self

4/10

Poor

18 Jun 2026

David

There was mold in the shower.

6/10

Pleasant

17 Jun 2026

Rebecca

We booked the motel room and the room had no AC. It was hot and humid that day. We called to change to another room finally got someone to answer and then we were changed to the inn side of the room, but we were not given any direction how to get there. We called back-and-forth for many times. Once we’ve settled in everything was OK.

Family

4/10

Poor

16 Jun 2026

Juan Carlos

No hubo jabón ni shampoo, algo muy simple de tener listo

Family

6/10

Pleasant

16 Jun 2026

Greg

Check in was by phone, no staff on site. Issues with room access code resolved fairly quickly. Room was basic, certainly not per examples shown on the internet. Window AC unit was noisy, but very necessary as the temperature was in the high 80's. Bath had seen some recent upgrades, but needs a shelf in the shower, and some more wall hangers for towels, etc. Overall, adequate but not up to the standards of a chain like La Quinta, etc.

Partner

8/10

Excellent

15 Jun 2026

Dora

Better customer service and better quality

Family

6/10

Pleasant

15 Jun 2026

Marilyn

Staff... What staff? If it hadn't been for the pizza guy and one other lady we would never had been checked in.

Friends

10/10

Exceptional

14 Jun 2026

Alphonse

it’s location and the cleanliness

Family

8/10

Excellent

12 Jun 2026

Steve

Good value for money, close to town

Partner

10/10

Exceptional

10 Jun 2026

Ana

Had an amazing stay. Only issue was the air conditioner didn’t work but not a deal breaker. The rooms are as pictured. Everything was clean and the bed was comfortable. The location is great as well. Felt very safe and there was enough parking.

Friends

6/10

Pleasant

08 Jun 2026

Charles

Noisy, inside and out!

Family

10/10

Exceptional

08 Jun 2026

Martin

Convenient, nice staff. Communication of self-check in process was perfect for me. Room clean and comfortable. i would stay there again for sure

Self

8/10

Excellent

08 Jun 2026

MELISSA

I would book this room again. Convenient, easy check in, comfortable and clean. Thanks!

Partner

8/10

Excellent

07 Jun 2026

Thomas

There is no staff that is immediately available, only by phone or email. And that is how check in is handled, phone or email. Our mattress was way too soft, and the fitted sheet was no longer fitting. There was no soap in the shower, not even the empty bottle where it should have been hanging on the wall. The ice bucket was a 1970 style, not insulated. No coffee maker in the room, only in the creamery, and the bottled water for the coffee was empty by 7:00 am Sunday morning.
On the plus side, it is centrally located in town so everything is walkable.

Partner

8/10

Excellent

06 Jun 2026

Elizabeth

Try your best to find out who to contact when you need something. Everything there is handled remotely and there are management changes not always communicated.

Partner

10/10

Exceptional

05 Jun 2026

Lei

Loved the FREE ice cream for guests. Don’t miss the wood fire pizza. It’s delicious!

Friends

10/10

Exceptional

03 Jun 2026

Zemfira

Ideal Hotel for joining and relaxing soul and heart. Thanks for Barbara and all employees for professional, respectfully service. Very tasty ice cream 🍨🍦, quiet, clean, food. Everything excellent. Highly recommend for every body. Nice location. Restaurants, cafe, 7/11 Store 1 min. Walking distance. Also actually affordable price for suits, All the time available space for parking.
Thanks 🙏👍.

Partner

2/10

Poor

02 Jun 2026

Cameron

This was, without a doubt, the most bizarre and worst experience that I have had at a hotel.
I was traveling with my girlfriend after a long, stormy road trip. We are not fussy people and would have been happy with a fairly clean, safe room. We received neither. We walk in to our room after a long road trip and see that half of the window is missing and there were no curtains. They had attempted to cover the window with a piece of cardboard and some tape. We attempted to turn on the heating system, which would not heat up the room. Immediately across from us are huge windows of the building next door.
When we go down to the front desk to try to get the curtains or a room change. We mentioned that we are a gay couple who are unfamiliar with the area and feel very unsafe without curtains. The attendant was unable to help and did not offer a room change to us.
As we returned to the room, we noticed large strands of hair across the bathroom floor and in the shower. No attempt had been made to clean it. We tried to turn the shower on and the handle crashed to the ground. When confronted with these issues, the manager attempted to scam me with a sketchy \"all-expense\" paid trip to the Dominican Republic via text message. With no curtains, no heat, no clean bathroom, and unprofessional management, this was a horror stay. For your safety, stay far, FAR away.

Partner

10/10

Exceptional

29 May 2026

keith

Great experience for our stay

Partner

2/10

Poor

26 May 2026

Jess

Our family trip was ruined on the first night. Despite calling ahead to confirm our late arrival from NYC for a two-bed room, we were given a room with only one full bed. My husband, myself, and our two kids had to cram into a single bed in a freezing room because the heat wasn't on. As a result, none of us slept well, and we woke up the next day completely exhausted with severe body aches. To make matters worse, there were no toiletries except hand wash. There was also no curtain on the bathroom window, which faced directly outdoors, completely eliminating our privacy. My husband even cut his hand on a cracked shower valve. No one answered the emergency number, and no staff able to help with my feed back the next day. We expect a full refund for this unacceptable, unsafe, and invasive stay. The location near Seneca Lake and Watkin Glen Park is great, but the motel itself is poorly managed and a hazard.

Family_with_children

6/10

Pleasant

25 May 2026

Shyla

Self check in was a bit confusing due to language barrier. You have to call a number on door to get that started. Once all that was taken care of, found the room to be dirty and hair on shower walls. A roll up plastic curtain was not hung up but on the floor below window. Got it propped up on the hinges to have privacy but not ideal. Floors were filthy and definitely need socks to walk around. We only stayed for one night but would definitely choose another option next time.

Friends_and_family Family

6/10

Pleasant

24 May 2026

Samantha

It’s a unique setup, but overall nice. The room was nice, and the bathroom is updated - the shower pressure was lovely.

Partner

4/10

Poor

23 May 2026

Victoria

Whilst the location was good and the staff at the ice cream counter were lovely, there were no dedicated Motel staff anywhere and our room, along with the amenities, turned out to be very disappointing.

There was garbage under the bed.
The bed sheet was not tucked underneath the mattress, so i had to ‘make’ the bed to stop it from ridding up.
There was no tea/coffee maker, fridge, safe, or microwave, in the room.
No plastic/paper cups.
Neither was there an ice bucket to collect ice from the machine.
Couldn’t even get a cold drink of water in the room!
NO BATH SHEETS!!!! Ended up having to use all the hand towels/wash cloths to dry after a shower.
Coffee maker in the entrance area was empty of regular coffee pods (only decaf left) and no staff on site to refill it.
Under the sink leaked.
So sadly, it is not possible to recommend this location, unless all you need is a room with a bed and a bathroom.

8/10

Excellent

21 May 2026

Mandi

Great stay

4/10

Poor

20 May 2026

Caleb

I arrived at the hotel around 4 o’clock as the check-in time was then. I entered the room and there was mud all over the floor. Brown stains were on the sheets. There were poop marks all spread on the toilet. The bed was quite literally the most uncomfortable thing because there was no support in the middle. The bed frame was 2 pieces of metal that separated if you slept in the middle of the bed, which essentially made a mattress taco.

Self

8/10

Excellent

19 May 2026

peida

The location is very good, in the middle of town center, walking to the lake in 10 min, their ice cream worth a try.

Self

10/10

Exceptional

17 May 2026

michael

The property was recently renovated so it was updated and clean. Parking was convenient and there was an ice cream store on the first floor. The location was in the heart of Watkins Glen so very convenient to restaurants and the lake. Of note, the property does not have an elevator but there are first floor rooms in addition to the second floor. Rooms.

Self

8/10

Excellent

17 May 2026

Nathan

Perfect for what we wanted, a clean room, comfortable bed and nice bathroom. We stayed inside the inn. It was very loud, both from the inside and out, but it was perfect for our need for the night. Good option if you are on a budget.

Partner

6/10

Pleasant

17 May 2026

Jeel

Parking easy , but room was not properly clean , every thing else looked great

10/10

Exceptional

16 May 2026

Tyler

Great location, good room. Good shower pressure

Partner

6/10

Pleasant

16 May 2026

Chelsea- Jade

Solid choice if you just need a place to sleep, not super clean but not super dirty either. My main complaints: the bathroom had no trash can, and the shower only had lukewarm water. I was quite happy with the location, however as it’s near pretty much everything I wanted to check out.

Self

10/10

Exceptional

15 May 2026

Brian

Parking next to room. Wi-Fi strong. Room very nicely designed. Great value for money.

Partner

8/10

Excellent

15 May 2026

Cris

Behind the ice cream store they have a handful of small studio rooms. Located very close to Watkins Glen State Park.

Self

6/10

Pleasant

15 May 2026

LUKE

There was no heat

Family_with_children

2/10

Poor

14 May 2026

Shabbir

Very bad experience. No water or electric kettle. Was given the incorrect room. Place was very small and the AC made a ton of noise all night. Would never go back. Need a refund

Family

10/10

Exceptional

11 May 2026

John

Parking was good

Self

10/10

Exceptional

29 Apr 2026

Ken

Really kind caring staff. Rooms were clean modern. Cute little place and will be back !

10/10

Exceptional

28 Apr 2026

Cassandra

Excellent! Great location.

Self

6/10

Pleasant

24 Apr 2026

Eric

Room was clean. The A/C unit didn't work very well, the room really didn't cool down. It would have been nice to have a small coffee maker in the room. Also, was disappointed that the creamery was closed due to construction.

Partner

10/10

Exceptional

21 Apr 2026

Tammy

Everything was great!

Self

2/10

Poor

19 Apr 2026

ANNAMARIE

This property was horrible. The picture on Expedia was so deceiving. They are under construction. The outside area was filled with trash, the room smelled so much of bleach that we were sick from sleeping there only one night. Although the room appeared clean, the pillows and mattress were stained and the windows were filthy and had bugs crawling on them. We were booked for three nights but left after only one night because it was so horrible. We didn't even want to stay one night but we were unable to find another available hotel and had driven 5-6 hours to get there. There was no office or staff available except by phone. I have never had an experience like this in my life.

Partner

8/10

Excellent

14 Mar 2026

Daniel

Pros: Proximity to downtown and Watkins Glen Park. Loved the door lock access code process which removed need to check in at desk. The staff member that met me there was great.

Cons: Very basic amenities, but the pictures in their site are accurate. If you are someone who wants the Hilton treatment this is not for you.

P.S.: my stay was during off season and they were remodeling the rooms in the Inn.
Would I stay there again? If I was traveling alone, yes. If traveling with a family (even just a spouse), no. That might change depending on how the remodel goes.

Self

10/10

Exceptional

25 Dec 2025

Kelly

Yes

Partner

6/10

Pleasant

14 Dec 2025

Michael

Everything was virtual. Room was okay. Heat was difficult to adjust, room way too hot. Broken blind in bathroom. We had front room on street, lots of noise even with my earplugs. Curtains on windows were not adequate to keep light from porch and street out of room. Probably will not stay here again

Partner

10/10

Exceptional

08 Dec 2025

Lizette

Great Location and close to the park. I most definitely will be coming back.

2/10

Poor

04 Dec 2025

Steve

Parking was easy, but not secure.
Got to the room around midnight from a 5 hour drive and there was no heat, found out the breaker tripped. They did move us to a room in the main building with heat, but we paid for a king bed and ended up with a queen bed. When we were getting ready for bed lifted the covers and there was hair in the sheets. They moved us to the room beside the main road and the cars and trucks going by are ridiculously loud and seems like the windows are open, so not getting any sleep. Not a great experience good thing we are only staying here 1 night. Very disappointing as it look like a beautiful city.

8/10

Excellent

24 Nov 2025

Walter

Clean room easy parking.

Leisure Family

4/10

Poor

23 Nov 2025

Martha

Very cute place. Love the history but no tv remote in one of the bedrooms. Rooms could be cleaner. No towel rack in bathroom. Also some sort of presence touched me on the back in the bedroom with the fridge in it after getting into pajamas, so much so that my heart rate spiked and we ended up driving back to Rochester at midnight, as neither of us could sleep after that.

Leisure Family

8/10

Excellent

18 Nov 2025

ROBERT

the room could have been cleaner. we ran out of toilet paper. We noticed that there was no smoke detector. We had to hook up a different TV to replace the one that had a black streak running down the screen. There were several bathroom tiles that were completely broken loose. It was a convenient location though and the bed was comfortable.

Leisure Partner

2/10

Poor

17 Nov 2025

TERRENCE

The place was so seedy looking and dead that when we had trouble using the keyless entry to take the room we decided to not even stay there and booked another hotel 15 miles away.

Leisure Partner

10/10

Exceptional

13 Nov 2025

guy

Clean room

10/10

Exceptional

07 Nov 2025

John

Simple hotel in a good location. Room was clean and comfy. They sent us a door code so we didn't have to worry about the check in time.

Partner

10/10

Exceptional

03 Nov 2025

Maria

Margaret was super welcoming and helpful! The room was very clean and had everything we needed! I would definitely stay here again!

Leisure Family

8/10

Excellent

02 Nov 2025

Dmitry

Room was ok - clean and with all the amenities. Only issue is that - at least in the main building - walls are paper thin so the moment your neighbors wake up (next door or upstairs ) , your sleep is over .
Also very high-tech - check-in via email and ets with entry codes for the doors so make sure you are ok with the modern tech .

Leisure Family

4/10

Poor

29 Oct 2025

Judy

The location and the safety was the only thing good about this room. It was part of the main so I felt safe as a solo traveler. But actually checking into the hotel was difficult, had to do everything online and called two people before one of them called me back to let me in so very slow process. I waited in the lobby for quite some time. Then ended up back at my car waiting until someone called me back so I could go in and check in. I could not get the TV on the remote control seem to be dead so I turned it on with a button on the TV but I couldn’t do anything else. So I shut it back up.I called that same number a couple of times to say the room was freezing cold. No one ever called me back. I looked in every closet in every drawer and could not find any extra blankets and could not find any, so I had to sleep in layers of my clothes and my nose was frozen. I only slept a couple hours and could not get warm so I left and went out to my car and warmed up with the seat heaters. I would definitely not come again and I definitely would not recommend.

Self

2/10

Poor

25 Oct 2025

WILLIAM

The room was fine however there was no controllable heat in the room. It was freezing all night.

Leisure Self

2/10

Poor

25 Oct 2025

WILLIAM

The room was fine however there was no controllable heat in the room. It was freezing all night.

Leisure Self

6/10

Pleasant

24 Oct 2025

Ashlyn

It was okay. Room was tidy and neat. Checkin was a process. The vibes were interesting. Did not feel the safest here while solo traveling

Leisure Self

4/10

Poor

18 Oct 2025

Jeanne

Smoke detector removed from room. Fluctuating water temp in shower - would become scalding hot

Leisure Partner

4/10

Poor

17 Oct 2025

Tammy

The mattress was awful. Sagging in the middle so badly we kept rolling to the center. We felt like a human taco! The bed is the most important thing in the room the room. The carpet was very dirty. I can’t comment on the staff because there weren’t any… off season so self check-in

Leisure Partner

8/10

Excellent

11 Oct 2025

Tseng Fong

My room was not cleaned prior to my check in late afternoon. Difficult to find hotel staff.

Self

2/10

Poor

10 Oct 2025

Jill

The photos are deceptive, it is an old motor lodge that has been cheaply and poorly remodeled. Window wouldn’t close, sits on noisy highway, and the TV was broken It is way over priced for what you get. Towels and sheets were nice if you don’t mind sleeping on an extremely soft mattress.

Leisure Partner

10/10

Exceptional

09 Oct 2025

Steven

Decent sized rooms TV remote was tough to use but other than that it was fine

Leisure Friends

6/10

Pleasant

05 Oct 2025

Sean

Adequate for a quick overnight stay.

2/10

Poor

04 Oct 2025

Gladys

Parking very limited with tight spaces.
Window view, horrible. No TV connection.

Leisure Friends

2/10

Poor

03 Oct 2025

Jim

Room in much needed repair. Sheetrock cracked and broken tiles in bathroom. Floor would make your feet dirty. Shower handle was broken. My room was switched and the air conditioning was broken in that room. Both rooms smelled very musty. I ended up after one night on what was a wedding anniversary trip with my wife. Watkins glen is a nice town and beautiful place. I would recommend avoiding staying here

4/10

Poor

28 Sep 2025

George

We didn’t expect a fantastic hotel for the price, but we were disappointed by a doorknob coming off, a broken cabinet drawer, and their free wifi would not come up for my wife and I. The AC filter was also filthy and we had to clean it before using the AC. The location is right in the middle of town, and check in and check out is super easy, so that was the hotel’s saving grace.

Leisure Partner

8/10

Excellent

25 Sep 2025

John

Super friendly staff. Nice clean room. Easy parking. We were able to leave the car there and walk to the Park despite checking out. ALSO - You can’t beat the free ice cream ❗️

Leisure Partner

2/10

Poor

21 Sep 2025

Margaret

In our experience the management/staff seem to believe that contactless check-in also means contactless stay. We had no way to communicate that we had multiple problems (toilet, tv, lights) with our room. I was not able to leave a message with the phone number that was provided, email and text didn’t work. Finally, spoke with someone who was rude and condescending. A bad experience overall. But the free ice cream (which was good) at the on-site creamery helped us feel a little bit better. LOL

Leisure Partner

10/10

Exceptional

21 Sep 2025

John

The property owner was great. Very friendly and welcoming. Great location. Perfect walking distance to the Gorge and Seneca Lake. The room was clean. Our bed was a bit soft but slept well. We would stay again.

4/10

Poor

18 Sep 2025

tina

Bed was uncomfortable; floor was filthy; no fan in bathroom; shower stall too smal; no soap dish; only one mirror

Leisure Partner

8/10

Excellent

18 Sep 2025

Rhonda

The owners are fantastic! The ice cream was delicious! You can’t beat the location! The facilities were old fashioned, but well cared for. And I feel they compensated for that with a very reasonable price.

Leisure Friends

10/10

Exceptional

18 Sep 2025

Deborah

200 yr old hotel with lots of character. Ice cream is great 👍

Leisure Partner

8/10

Excellent

17 Sep 2025

Adele

Staff was excellent, Very attentive and helpful. The Inn was very clean and quaint. Would definitely stay there again! Thank you a positive experience for our stay!!!

2/10

Poor

03 Sep 2025

Peter

Television did not work. Staff was unable and frankly didn't care about fixing the problem. No housekeeping. No paper products (i.e.- toilet paper in bathroom, etc), 2nd day in...
No electricity. Had to threaten filing complaint w/ local police in order to try yo attempt to do anything about that. Manager would not offer to put us in a different room. Staff so uncaring that we decided to leave and find another place to stay for the rest of our trip. Manager also runs an ice cream parlor downstairs. Has a nearly impossible job of trying to run that AND run a hotel at the same time. Problems I suspect with the whole building. Owner is offsite and not a part of day to day operations. In talking with some of the locals, I suspect this is an ongoing kind of thing eith this place. Would definitely recommend you DO NOT BOOK A STAY AT COLONIAL INN & CREAMERY. You'll likely regret it.

Leisure

2/10

Poor

03 Sep 2025

Eeshan

The room was dirty. It smelled horrible and was just beside the dumpster. There was noone at the reception. A phone number was provided to call for help, but noone picked up. The bed was broken.

2/10

Poor

01 Sep 2025

Jose

What they call contactless checkin means there is no staff, no front desk, no way to contact them. They provided several phone numbers that nobody would answer and was not set up to accept messages. We left a day early because we could not sleep on the broken bed again, rugs were filthy and constant black flys flying around, grounds were not kept up, very cramped room, just could not look past so many things not to normal standards…

Leisure Family

6/10

Pleasant

01 Sep 2025

Bradley

Near State Park. Watkins Glen. Check In was terrible. You need code to get in room that I never received. Took 30 minutes before owner with code finally appeared. Whose fault it was I did not get code is unclear. TV did not work most of the time. Other wise room was clean and recently fixed up. Property outside needs paint job on porch and stairs. Owner says she is fixing things now.

Leisure Self

6/10

Pleasant

01 Sep 2025

Linda

Very outdated but clean

Leisure Partner

4/10

Poor

31 Aug 2025

Marlou

The only good thing about this place is all walking distance especially The Watkins Glen State Park, dining and shopping

Leisure Partner

4/10

Poor

31 Aug 2025

Verified traveler

Colonial Inn

Bed was broken, Towel holder broken, Toilet didn’t flush properly. Very noisy

Partner

8/10

Excellent

28 Aug 2025

Lindsey

Great location. Will stay here again.

Leisure

10/10

Exceptional

27 Aug 2025

HELEN

Nice place, very convenient.

4/10

Poor

27 Aug 2025

Frances

Very disappointed in this place it seemed like no one really care that you didn’t have a TV. How could you pay for a room and say that you have a TV but don’t have a TV. Also, how could you have a room that doesn’t have a single coffee maker in there to be able to make a cup of coffee in the morning. They say that you can go to the lobby when you go to the lobby they don’t even have The things to make a cup of coffee no creamer. No one around my room was by a dumpster loaded with flies and smell this stay ruined our whole trip to the finger lakes really and no one was around to help you. They left us two towels for all of the days that we were there a bunch of little ones, but only two big ones It really was not a good experience. Really rundown nothing available to you feel like I wasted my money.

Leisure

8/10

Excellent

27 Aug 2025

maria

They give you ice-cream but it taste like ice and the cones are old.
The cleanliness of room was very good.

4/10

Poor

27 Aug 2025

Barbara

Staff was friendly, WHEN THEY WERE THERE, not staffed 24/7. Television did NOT work. Ever. Room was not stocked, no clock, no kleenex, shower was awful, could not mainframe a temperature. My husband had a C-Pap machine and could not access a plug, the night stand on his side of the bed had a lamp, with NO bulb, and no plug available. No nightly/daily service to red up the room or refresh towels. Location was good with access to the town, lake and park. Would absolutely go back to Watking Glen, but NOT this hotel.

Leisure Partner

4/10

Poor

25 Aug 2025

Lynda

Was not clean. Did not respond to phone calls or texts.

Leisure Family

6/10

Pleasant

23 Aug 2025

Lynda

The location is great. TV did not work.