Name: Misión Ciudad Valles
Address: Boulevard M‚xico-Laredo 15 Zona Centro, San Luis Potosi, 79000, MX

10/10

Exceptional

01 Apr 2026

Veronica

conveniente y seguro, cerca de todo. cuartos limpios y comfortables.

Partner

2/10

Poor

13 Jan 2026

ARACELI

Infested with roaches

Business Family

4/10

Poor

21 Dec 2025

Edgard

I booked through an app and they refused to give me a receipt; there were two adults and two children, and when I asked for towels for the children they refused because they don't charge for children, the Wi-Fi doesn't work at all, the facilities and furniture are old, at night there are bars nearby that play loud music and in the mornings at 6am you can hear church bells.

Reservé por una aplicación y se negaron a darme un recibo; éramos dos adultos y dos niños, y cuando pedí toallas para los niños se negaron porque no cobran por niños, el wifi no funciona para nada, las instalaciones y el mobiliario son viejos, por la noche hay bares cerca que ponen música alta y por las mañanas a las 6am se escuchan las campanas de la iglesia.

8/10

Excellent

05 Dec 2025

Patricia

Clean. Great location and helpful staff.

6/10

Pleasant

07 Aug 2025

Jessenia

The property is at a great location. However, the WiFi doesn’t not reach all the property, the tv in the room did not work, the bed seemed to have been damaged and there were stain in the sheets. Price seems a bit high for the amenities
.

8/10

Excellent

16 May 2025

Andreina

It is in the middle of nearby restaurants or bars. The bed was comfortable. Easy parking access.

Leisure Partner

4/10

Poor

01 May 2025

Paulina

The staff was great . But they had told us that the pool closed at 10 pm and there was people until 1 am with loud music kid running around our area around the same time . The room has a bad smell like old . It has a parking lot and there is a security guard.buy I don’t think I will stay there again

Leisure Partner

10/10

Exceptional

20 Apr 2025

Gil

Friendly stuff

8/10

Excellent

01 Apr 2025

Kelly

Staff went above and beyond for our son and service animal. Had a few miscommunications with ordering at the restaurant but food was fantastic 😍

Leisure Family_with_children

10/10

Exceptional

23 May 2024

Ignacio

Nice

Self

8/10

Excellent

01 Apr 2024

susana

Bonito hotel ,cerca de restaurants y en una Avenida principal

Partner

8/10

Excellent

12 Feb 2024

Roderick

Thé hôtel has stunning views overlooking the town.

Leisure Partner

8/10

Excellent

03 Feb 2024

Judith

3 day visit to ciudad valles

Very friendly staff. Tasty and nutritious buffet breakfast. Rooms are quite at night. Pool area is clean and fresh

Partner

8/10

Excellent

10 Oct 2023

Lizet

I got a room with dirty lamps with spider webs on them. Seems like they don’t really clean good

Leisure Family_with_children

8/10

Excellent

25 Jun 2023

Alexis

good location and easy parking. room are a little dated but still confortable.

Leisure Family

10/10

Exceptional

08 May 2023

Julieta

Good overall

Good overall. We didn’t

Partner

2/10

Poor

03 May 2023

Patricia

I am used to different treatment, we only asked for a coffee and it never came, there were cockroaches, the only thing we received was the complimentary two drinks that were flavorless pineapple juice, and they gave me a ticket for all the stay for 6 thousand pesos and I paid you more than 440 dlls. Service Horrible

Leisure Family

10/10

Exceptional

15 Feb 2023

martha

swiming pool was broke

Leisure Family

10/10

Exceptional

14 Feb 2023

Martin

Everything is in good condition and very clean

Leisure Family

8/10

Excellent

27 Jan 2023

Ericka

Personel was very attentive. Food was walking distance and it was right across the steet from our tour company. Huasteca.com. Wasnt really a fan of the breakfast and i was a bit upset because the only reason i stayed there was because of pool and it was not working. I understand certain things happen.

Leisure Family

8/10

Excellent

28 Dec 2022

Nancy

It was ok for 1 night

Leisure Family_with_children

10/10

Exceptional

02 Sep 2022

Josephine

Warm and friendly service.

Service is outstanding. Friendly staff and always willing to help.

Partner

10/10

Exceptional

15 Mar 2022

Jose

Good place for you

Business_and_leisure Family_with_children

8/10

Excellent

04 Mar 2022

Neil

The property is set in a unique environment and it is very historic 1837 built.
The TV reception is very bad in room.
Bathroom needs better upgrade due t9 leaking toilet from the base.
The gas smile in bathroom is very uninviting

10/10

Exceptional

15 Jan 2022

marcela

Hot water, clean and so so comfy

The hotel overall was very clean and beautiful. The service was excellent all the way around. Check-in and out was an easy procedure as well. I was hoping for some plush mattresses, due to a bad back, but no luck for me this time. other than the beds, everything was great abt this place!

Business

10/10

Exceptional

29 Oct 2021

Mario

cleansed

Leisure Family_with_children

6/10

Pleasant

20 Jul 2021

Verified traveler

Rooms are clean, but the pool need maintenance

Leisure Family_with_children

10/10

Exceptional

19 Jul 2021

Verified traveler

Everthing OK

Leisure Family

6/10

Pleasant

03 Jun 2021

Verified traveler

People and staff were very friendly and helpful.
Check in was swift and efficient.
Parking was close to our room and secure.
Room was nice, a little tired, but still comfortable.
WIFI was very slow. It improved a little after changing rooms to be closer to the source.
TV reception was very fuzzy in both of our rooms.
Breakfast buffet was not really that good, and considering there is a restaurant across the street at a much cheaper price and much better food we passed on the hotel food after one meal.

Leisure Partner

10/10

Exceptional

14 Apr 2021

Verified traveler

Great service.
Just paint the walls in the rooms please

Friends_and_family Family

6/10

Pleasant

13 Apr 2021

Verified traveler

This hotel needs to be renovated ASAP, very disappointed for the old conditions, there is not even a phone in the room, there is not water pressure for the shower.

Leisure

4/10

Poor

01 Jan 2021

TANIA

The rooms are dirty, there's room service left out on the hallway for days, the rooms smell awful and the hotel overall is falling apart.

Friends_and_family Family

6/10

Pleasant

24 Jun 2020

Theresa

Nice hotel great food. Desk service sucked

It was nice no pool towels. The breakfast was really good. The front desk were annoyed if we asked for ice or towels.

Friends_and_family Family

10/10

Exceptional

12 Mar 2020

Enrique

Great place.

Business

10/10

Exceptional

20 Feb 2020

Rafael

Stay at Hotel Mission Ciudad Valles

A great option when visiting Ciudad Valles with family. Very clean, quiet at night and good breakfast is offered at the property as well as easy parking inside and secure the property. Overall a good experience.

Friends_and_family Family

8/10

Excellent

05 Feb 2020

Verified traveler

It was ok not much hot water room was about average I thought a little over priced.

Business Friends

2/10

Poor

22 Dec 2019

David

Not recommended et all

The hotel is in very bad shape, no hot water at night, no cable, very bad condition of the furniture and the restroom was disguising..

10/10

Exceptional

16 Sep 2019

MARIA

Great stay

The hotel was clean and housekeeping kept up with it everyday. I felt safe. My rental vehicle was also safeguarded. This is was an ideal location, as food, the pharmacy and the mercado were all within walking distance. Ciudad Valles was a great central location to stay around the area, as it was within 1 hour from all the tourist attractions. Also AMLO was a guest here :-)

Friends_and_family Family

4/10

Poor

09 Aug 2019

gauthier

Not the best option in Valles

Very outdated hotel with loud AC units, dirty rooms, dirty pool

Family

6/10

Pleasant

04 Aug 2019

Sanjuana

La habitación está vieja, para el precio que cobran

Partner

10/10

Exceptional

14 Jul 2019

Verified traveler

Convenient location and friendly people. It is in the Main Street

Friends_and_family Family

8/10

Excellent

30 Jun 2019

Verified traveler

Rooms are super clean. Air Conditioning works great

Leisure Partner

6/10

Pleasant

25 Jun 2019

Verified traveler

Old but clea. Could use some more renovations better doors, newer tvs

Leisure Family_with_children

10/10

Exceptional

18 Jun 2019

antonio

Comfortable

Family

2/10

Poor

05 May 2019

Verified traveler

This is probably the worst Misión Chain hotel I’ve ever stayed. The hotel needs a makeover desperately and my breakfast was very poor

6/10

Pleasant

20 Mar 2019

Shan

Basic hotel

room is very basic but location is acceptable.

Family

10/10

Exceptional

17 Dec 2018

Troy

Excellent Customer Service

Great location. Staff was amazing spoke English and arranged every tour. The tours were excellent I however ranged from 6 hours to 12 hours in duration. Reasonable price and food quality

10/10

Exceptional

12 Aug 2018

María

Hotel good, the room was ok, size is good, the service super nice!!

10/10

Exceptional

13 Jul 2018

LILIAMONITA

tthey don't have enough towles they need to do better than that
AND THE EMPLOYES ARE VERY -VERY NICE -POLITE-FRIENDLY

8/10

Excellent

10 Nov 2017

CARLOS

Just an OK stay.

There are not that many options in town and we were not expecting wonders from this hotel so because of that we did not fret when we got there. The place is somewhat old and rundown we had to change one of the fours rooms we got because it had many issues but the one we got was OK. We only spent one night on our way to the Huasteca so we did not spent that much time at the hotel. Breakfast was very bad I would suggest going to a local restaurant. I looks like they are busy all the time, I think with a little remodeling this could turn into a great property to stay.

Partner

4/10

Poor

10 Sep 2017

Jorge

One star hotel

Very basic hotel bad wifi service would look somewhere else

8/10

Excellent

30 Aug 2017

Verified traveler

The hotel is just fine but the staff is most excellent.

8/10

Excellent

30 Aug 2017

Verified traveler

Very spacious rooms, comfortable beds, enough storage rooms, and a sliding back door that leads to the pool.

8/10

Excellent

17 Aug 2017

Mich

Nice hotel in a convenient location

Centric hotel, near to the most important touristic places nearby.

Good service, but they need to improve a bit more the conditions of the facilities.

6/10

Pleasant

31 Jul 2017

R

Mision Ciudad Valles

Room was semi- clean. Hot water ran out very quickly. Buffet area was a mess after a travel group went in before us.

6/10

Pleasant

11 Jul 2017

Benoit

2.5 stars

Our experience in mision ciudad valles was not great. We checked in around 7h30 PM. The toilet was not working. It took at least one hour to get somebody to come to our room and fix it. Once it was fixed, stepped in the shower : no hot water.
We then asked to be relocated to another room. By 10h30 PM we where finally set up in another room and had not had dinner yet - the room service was not responding - tried to call via front desk and the line was cut. We ended up ordering pizza delivery instead at 11h00 PM.
The service at breakfast was good and location was OK.

Partner

8/10

Excellent

02 May 2017

Verified traveler

Good enough

The location is convenient and also the hotel offer services to go for a day trips ( ecotourism) . Service is good but the hotel needs some work, cleaness is enough to have a good night sleep

Family

8/10

Excellent

08 Jan 2017

Mariano

Buen punto de centro para visitar la Huasteca

El hotel ha sido remoledado , particularmente tenia mis reservas de la ultima vez que lo visite pero las habitaciones ya estan mejor. Creo les falta mas continuidad en limpiar la alberca pero en verdad es hojas del area que rodea agradablemete la misma.

8/10

Excellent

28 Dec 2016

Verified traveler

Nice gardens to walk and nice arquitecture

It was the best option I could get on town due to high season. Good price for the received attention.

4/10

Poor

18 Dec 2016

Verified traveler

OK hotel to satay in Ciudad Valles, if you need to

Basic hotel with nice bedding. Staff was also quite friendly. But the rest is just ok. And there's nothing to do in Ciudad Valles.

Partner

10/10

Exceptional

31 May 2016

Verified traveler

Excellent!

For those on a budget when you're traveling, understand that you're not in luxury when you're looking for a cheap hotel. So quit giving bad reviews to clean hotels like these, you pay for what you get. You don't want to be picky then spend on higher prices. Great service overall! I stayed a little before 8PM and they refunded me half my money!!

2/10

Poor

26 Nov 2015

Felix

The most terrible hotel I ever been

The most terrible hotel I ever been and when I say terrible I meaning. Terrible and insecure rooms. Terrible noisy airconditioning, poor quality service, the overall instalition are terrible old and poor maintenence, they say they have WiFi but you couldn't be conected even been close to the router I am not recomend thist hotel to no one else I have to run our of that hotel the day after.

8/10

Excellent

16 Nov 2015

Estela Alejandra

Awesome Family trip

The service is good and the location is excellent. Should have brakefast included.

Family

4/10

Poor

10 Nov 2015

Dusan

Bad front desk service

Nobody in the hotel speaks English. They did not accept the hotels.com inclusive breakfast offer and they requested to pay for it extra. The service of the reception is a shame because it is overall a quite nice hotel. The hotel pool is really nice.

Family

6/10

Pleasant

31 Aug 2015

Marjo

Nice Stay, clean room!

The hotel is under renovation, overall is pretty good, just make sure you get one of the updated rooms as the others are quite old. Nice staff and helpful, very good Breakfast!! really tasty :)

6/10

Pleasant

27 Sep 2014

George

Decent hotel right in downtown

Ciudad Valles is not a prime tourist city. Thus hotels are not necessarily up to the chick 4 or 5 star international standard. Hotel Mission would be about 3 star rating on my scale but this hotel is conveniently located in the heart of this small city. Staff is very professional and helpful. Restaurant is good. I used this hotel to put up my base and go exploring the Huasteca Potosina region from here. Hotel offers tours ( via local tour operators ) to the surrounding area for those who are interested in the many attractions that this area has to offer. Tours will start right at the hotel courtyard and at the end of the day the van will bring you back right there. It was also very convenient to walk from the hotel to the surrounding streets to look around in town and do some shopping. No transportation is needed. This is tropical region so you will have to run the airconditioning all day and night in the hotel room.
This must be a popular hotel locally because they receive many gests. I would recommend this place as long as your expectations are not on the scale of Dubai.

4/10

Poor

19 Sep 2014

Tatiana

Ciudad Valles place to stay

Terrible facilities in Ciudad Valles. Rooms are not up to par for the price paid. Bath towels have hair on them, toilet is broken in many of the rooms, some rooms have beds that are very uncomfortable, etc

8/10

Excellent

31 Aug 2014

Julio M.

Nice Hotel

It's a nice hotel with an excellent breakfast bar and very friendly staff. The hotel is an old one but very well maintained although some rooms could use a little updating. They do keep a tight grip on supplies (soap, towels, toilet paper) so make sure to order plenty before supply clerk leaves for the day. I had a catered event by the pool and the food, service, and planning by Juan Carlos was excellent. Everything I asked for and all else I needed was immediately taken car of. Great stay! I highly recommend it.

Family

4/10

Poor

30 Jun 2014

Jimmie

More communication needed from site to hotel

I had to argue several time with the hotel. 1. because they said it wasn't paid, I had to call the hotels.com to communicate with them. 2. then they said the breakfast wasn't included. Even though I had the email that showed it, finally they conceded. Over all not a great stay, I don't like having to argue over what I had already paid for.

4/10

Poor

20 Nov 2010

Derek

Strange hotel, lousy service

Hotel with sufficiënt capacity and possibilities, but ruined by lousy and unpersonal service
Stange bathrooms where you can do your businress while watching yourself in full in the mirror

Very delicious breakfast but with, again, very lousy service

Strangely, there is enough staff for you, but just hanging around , avoiding eye contact

Partner

2/10

Poor

14 May 2026

Amalia

Solicito reembolso de la noche del 13 de Mayo, la razon ; A mis clientes (3) habitacioness los desalojaron a las 7,30pm y les dijeron que se tenian que salir de inmediato porque el htl estaba cerrado. Sin dar mayor explicacion los sacaron . Favor de informar el motivo por cual fueron desalojados y favr de reembolsar la noche 3 habitaciones . Gracis!

8/10

Excellent

10 May 2026

Alejandro

El perdona

10/10

Exceptional

21 Apr 2026

CESAR

Bien

Partner

8/10

Excellent

12 Apr 2026

Héctor hugo

Excelente trato, habitación limpia....el único detalle fue que la señal de wifi no llegaba a la habitación y que el control de la televisión le fallaron las baterías...son detalles que se pueden corregir....se recomienda el hotel...la alberca muy bonita.

Family_with_children

2/10

Poor

23 Mar 2026

Hector

El hotel es muy viejo todas las instalaciones son viejas

Family_with_children

10/10

Exceptional

27 Feb 2026

MARIA GUADALUPE

Muy bien

Partner

10/10

Exceptional

22 Feb 2026

Fabiola

La habitacion estaba muy limpia y conods el personal muy amable

Partner

8/10

Excellent

06 Feb 2026

Lauro

El personal muy atento siempre, la habitación bien, siempre limpia, servicios básicos pero excelente

10/10

Exceptional

31 Jan 2026

Lauro

La habitación bien, el personal muy amable, servicios suficientes y lo necesario.

4/10

Poor

31 Jan 2026

Luis

Hace falta remodelar las instalaciones, el piso quebrado, el espejo del baño dañado por la humedad (manchado) la cabecera de la cama se cayó de donde estaba colgada de la pared y se escucha todo el ruido de los coches que llegan o se van aparte del ruido de la habitación contigua

Leisure Partner

2/10

Poor

28 Dec 2025

MARLA CECILIA

no había agua caliente y pésima señal de internet

Leisure Family

8/10

Excellent

27 Dec 2025

Jose

Creo que la mayor joya del Hotel es los jardines y la alberca, creo que están muy descuidados y aunque es inversión vale la pena, es un hotel colonial precioso y una de las mejores opciones en ciudad Valles, las habitaciones siempre están limpias y adecuadas, pero sí me gustaría que se dieran una vuelta a comprar toallas nuevas

Leisure Partner

4/10

Poor

26 Dec 2025

GUIL

pesima experiencia...
no habia agua caliente, no servia la alberca, para que te traigan toallas era pedirlas minimo 4 veces. Pagas una habitacion muy cara porque te venden una super alberca y servicios y la verdad es una verguenza ese hotel.

Leisure Family

10/10

Exceptional

22 Dec 2025

JUAN FERNANDO

Muy limpia la habitación y el personal muy amable

Business

8/10

Excellent

07 Dec 2025

Maria

La habitación estuvo cómoda, limpia u con espacio, el personal muy amable y atento. Lo que sí no me pareció es que al agua de la alberca está muy fría, y el costo de los alimentos está un poco elevado para lo que es.

Leisure Partner

2/10

Poor

02 Dec 2025

LAURA

BUENA

Business

6/10

Pleasant

18 Nov 2025

Esperanza

Incluí en la aplicación de Expedia los desayunos. A la hr de ir al comedor nos dijeron que no podíamos tomar nada de la barra de alimentos, porque habíamos pagado por medio de expedia y nada más nos incluía huevos al gusto, café y jugo. Se nos hizo de MUY MAL GUSTO, ya que no puedes decirle a un cliente, usted no tiene derecho a tomar un poco de fruta. Sugiero tomen en cuenta este detalle, para que el precio del desayuno incluya lo que se exhibe, porque como repito se me hace de muy mal gusto. Lo que sí es que la comida es deliciosa.

6/10

Pleasant

04 Nov 2025

Sofia Elena

El hotel está aceptable para pasar la noche, pero está muy viejo y con muy poco mantenimiento

Friends_and_family Family

4/10

Poor

04 Nov 2025

Jorge Fco

Mal mantenimiento, la regadera tapada, se reporto a la administración, fui a buscar a una persona de servicio quien lo resolvió adecuadamente y amablemente después de un hora. Pero la administración no actuó.

Friends_and_family Family

2/10

Poor

27 Oct 2025

Yesenia

Las llaves no mostraban claramente el número de habiatación, no hay agua caliente, la televisión obsoleta y el aire acondicionado tarda en prender, además la ropa de cama tenía un aroma desagradable

2/10

Poor

12 Oct 2025

Daniel

Mal servcio, un asco, no me quisieron facturar.

Business

8/10

Excellent

26 Sep 2025

RENE

Buen estacionamiento. Instalaciones antigua pero en funcionamiento

Partner

4/10

Poor

12 Sep 2025

Jose

La verdad está muy maltratada descuidada cortinas rotas

Leisure Family

10/10

Exceptional

09 Sep 2025

Augusto Ludovico Cárdenas de la

Todo bien gracias

4/10

Poor

07 Sep 2025

Jose Luis

Pésimo servicio

Leisure Self

6/10

Pleasant

02 Sep 2025

Daniel

El hotel esta bien ubicado y cuenta con amplio estacionamiento, el personal tambien fue muy amable siempre en todo momento, el unico detalle a resaltar serian las habitaciones, tiene muebles viejos que hacen que las habitaciones sobre todo se vean descuidadas. Yo se que es una ciudad con mucha humedad, pero podrian tratar de limpiar las manchas que deja en los cuartos, tambien las paredes son blancas y suicias, son esos detalles que tal vez no son importantes pero al ultimo levantan o bajan mucho el aspecto.

Business Self

10/10

Exceptional

27 Aug 2025

Heimdal A. Rodriguez

Excelente opcion

Todo excelente, desde la recepción y la atención. No tuvimos oportunidad de disfrutar todas las amenidades, pero si quedan las ganas de regresar.

Friends_and_family Friends

6/10

Pleasant

15 Aug 2025

Francisco javier

Falta mantenimiento

Leisure Family

8/10

Excellent

05 Jul 2025

Verónica

Excelente descanso, muy bien la habitación, las camas son confortables. La habitación en general limpia el único detalle había un poco de hongos en la regadera se soluciona con cloro y atención a la limpieza.

Leisure Family

6/10

Pleasant

08 May 2025

BRAULIO

Personas no muy atentas