Name: Cleopatra Sidi Heneish
Address: 37 East Marsa Matrouh End Of Alamein, Marsa Matrouh, EG

10/10

Exceptional

22 Jul 2026

Mohamed

Excellent place , and friendly staff. Particular thanks to Mr Mohsen who facilitated our check in and out.

10/10

Exceptional

17 Jul 2026

Hosam El-Din

A true 5-star experience from start to finish. We stayed 5 nights in a Royal Sea View Suite with our three young daughters (ages 4 and twin 2-year-olds). Traveling with little kids isn't easy, but the team at Cleopatra Sidi Heneish made us feel genuinely cared for every day.
The resort is beautiful, with stunning landscaping, multiple pools that never felt crowded, and an amazing beach. The food exceeded our expectations—especially the pizza, fresh pita, and desserts. Our suite had an incredible view. The only small criticism is that the floors in our room could have been cleaned more thoroughly.
What truly sets this resort apart is its staff. Mohsen made check-in and checkout effortless. Mohamed, the lifeguard at the small pool always greeted us warmly, brought towels, and kept our girls smiling. Halim, the floor manager for lunch at the Spuntini and dinner service at the main restaurant always had a table and two high chairs ready for us. Sara surprised us by baking custom pita bread and continued making it for us every day. Esraa kept our daughters entertained and made sure we never forgot to get ice cream. Hosny remembered our drink orders from day one.
Everyone—from housekeeping and maintenance to the landscapers—greeted us with a smile and often helped carry our stroller across the sand. Those small acts of kindness meant so much to our family.
Cleopatra Sidi Heneish has set a new standard for hospitality. We will definitely be back.

10/10

Exceptional

26 Jun 2026

SHERIF

A truly five-star hotel that deserves even more than five stars. The rooms were spotless, the reception was exceptional, and every member of the staff was friendly, professional, and incredibly helpful. I highly recommend this hotel and would gladly stay here again. ⭐⭐⭐⭐⭐

6/10

Pleasant

19 Jun 2026

Askar

Clean

Family_with_children

10/10

Exceptional

10 Jun 2026

SaadBaher Hussein

The property is wonderful, rooms wide , very friendly staff, as clean as it could be , food is extremely tasty & the beach is crystal clear turquoise. Can’t get more 💖

Family

10/10

Exceptional

25 Oct 2025

Amir

We had such a wonderful stay! The staff went above and beyond to make our visit special — truly some of the most accommodating people we’ve ever met. As a lovely surprise, they even comped our dinner at the Italian restaurant, which isn’t part of the all-inclusive package. It was an incredible experience — highly recommend it if you enjoy Italian seafood with a creative Egyptian twist. Definitely a must-try!

The property itself is beautiful and impressively maintained. There are seven pools, each spotless and well-staffed, offering something for everyone — whether you’re looking to relax or have a bit of fun. The Meditation Beach is another highlight: peaceful, clean, and perfectly kept, ideal for unwinding and taking in the views.

Evenings are lively and full of energy — they host DJ parties for both kids and adults every night, which really add a fun and refreshing vibe to the stay. It’s a great way to break the routine and make lasting memories.

Overall, a fantastic experience from start to finish. The hospitality, atmosphere, and attention to detail make this resort a place we’ll definitely return to.

Leisure Family_with_children

10/10

Exceptional

20 Oct 2025

Jennifer

We have stayed at many hotels in Egypt and this is by far one of the best ones ! The beach is beautiful and spacious . The food is great , way above average for hotels in Egypt . The kids club, programming and playground are also very good. Great service and staff . Clean , well kept . There are many pools and options for the whole family . We very much appreciated the customer service from Mr. Galal . This hotel is amazing and we are hoping to return many times !

Leisure Family_with_children

10/10

Exceptional

04 Sep 2025

Michael

We loved the cleanliness of the entire property, the rooms, multiple pools, and the beautiful beach. The cafeteria dining was excellent. I tried to get a limo service but the concierge was not helpful in providing me a car service; even though it was available. That was the only issue I had. Otherwise, we’ll be back.

Leisure Family

8/10

Excellent

26 Aug 2025

Suffwan

A brilliant facility with so many pools and a phenomenal beach. Rooms were spacious, modern and well equipped. The hotel has so much potential but needs to improve in two main areas to reach its full potential. Firstly, the general staff are fantastic, helpful and courteo

10/10

Exceptional

18 Aug 2025

Diana

The food was great and the service was impeccable!

Leisure Family_with_children

10/10

Exceptional

06 Aug 2025

Ali

Highly Recommended

I stayed 3 nights at Cleopatra Luxury Resort Sidi Heneish and absolutely loved it.

The beach was beautiful — very clean, calm, and perfect for relaxing. The staff were super friendly and always helpful, which made the experience even better.

The food was excellent with great variety and quality at every meal. Everything felt well-organized and thoughtful.

Overall, it was a wonderful escape. I’d definitely come back again!

Friends_and_family Family

10/10

Exceptional

01 Aug 2025

Prashant

Good place

Leisure Self

10/10

Exceptional

05 Jul 2025

Andrew

Great property but can use some improvement

Leisure Family

10/10

Exceptional

25 Jun 2025

Nader

Amazing hotel. Absolutely stunning only negative is the beach was very wavey due to strong winds during our stay. The 7 pools made up for it. Hotel is spotless and very clean.

Leisure Family_with_children

6/10

Pleasant

13 Sep 2024

Mohamed

It's not bad for a one-time experience. It is an okay resort, but you need a car to travel from your closest airport. The pricing for that hotel was super high, considering that it is a third-world country.
The room phone was down the whole trip, and it was always challenging to communicate with the staff. The standards for five hotel stars are on point from an amenity perspective, but staff needs to learn how to communicate and follow standards. I had to ask for towels repeatedly and the phone to be repaired. I also got zapped with electricity in the room from the light switch. I paid $630, and the friend paid only 9000 Egyptian pounds, which is equivalent to $189 for the same style room and same time frame. I feel robbed, but oh well

Leisure Family

10/10

Exceptional

23 Aug 2024

Mohamed

A good place to be

Leisure Family_with_children

10/10

Exceptional

14 Aug 2024

Seifeldin

Extremely clean hotel