Volcano Hale

6/10

Pleasant

21 Jul 2026

Khamkone

Unfortunately, the room had a strong musty, mildew-like odor that reminded me of an old attic. We had to keep the dehumidifier running 24 hours a day just to make the room more tolerable. The smell made the room feel dated and significantly impacted our comfort during our stay.

The location is a major advantage, as it’s very close to Volcanoes National Park, making it convenient for exploring the area. If you’re only planning to stay a night or two and mainly need a place to sleep, it may be adequate. However, we stayed for five nights, which was far too long given the comfort of the room.

Partner

8/10

Excellent

25 Jun 2026

Steven

Located in nice forest. Good for the price.

10/10

Exceptional

30 May 2026

Bridget

The room was amazing. I loved the sounds of the birds and frogs. The garden was beautiful and the property well maintained. Even though they say it’s an old house and you might hear people in other rooms, I did not. I never waited for a bathroom to use either. It was a quiet and peaceful stay just 5 minutes outside the park. It was nice having a full kitchen as well.

10/10

Exceptional

22 May 2026

Harold

It was peaceful and quite enjoyed my stay there for sure highly recommended

Partner

4/10

Poor

29 Apr 2026

Emily

Parking was easy, but my room was a bit dirty upon arrival with spider webs and literal dust on things. There was a dehumidifier but it was empty and I couldn't figure out how to fix it. They were supposed to come pick up my registration so I thought they'd fix the humidifier then (80% humidity in the room) but no one ever came. The free amenities they have in the guest supply is just one very bad shampoo and a little bar soap (which was okay). The kitchen is very minimal and has nothing to label your items with.
I never came across another guest in the property, but I know they were there because doors would open/closer.
Very great location, but there are many many options in this town where you may get better amenities with an actual host that would prepare and care for your room

Self

8/10

Excellent

08 Apr 2026

Dean

We had a very pleasant stay and would choose this accommodation again. It’s not high end but felt clean, welcoming and fit our needs perfectly as a home base as we waited for the volcano. It was very close to the volcano park and conveniently near to local restaurants etc. We felt like we had our own space and felt like the shared bathrooms were not a problem at all.

Partner

8/10

Excellent

23 Mar 2026

Shelby

Clean room and great parking. Although key to unlock front door gave me constant issues.

Self

8/10

Excellent

28 Feb 2026

Craig

Great place! Very livable and friendly in a beautiful garden very near the National Park.

Partner

10/10

Exceptional

22 Feb 2026

tuan

clean room. great location. amenity

Family

10/10

Exceptional

17 Feb 2026

Christy Raye

The room was spacious and clean, the location was beautiful.

Self

8/10

Excellent

15 Feb 2026

Stephanie

The rooms were clean and served the purpose…we chose this place because it’s close to Kilauea

Leisure Friends

6/10

Pleasant

31 Jan 2026

jose l

lovely place.
But i don't like of room smell.
Kind of unpleasant smell.

Leisure Partner

8/10

Excellent

09 Jan 2026

Jiannan

Location is super convenient if you are visiting the volcano national park. Clean and cozy. Four star for shared bathroom, otherwise it’s great!

Leisure Partner

10/10

Exceptional

08 Nov 2025

Daniel

Very accommodating had everything you need for a comfortable stay and for the price you simply cannot beat it would recommend to anyone staying in the big island of Hawaii also love the fact that's it's a 5 minute drive to the nationalbpwrk

Self

6/10

Pleasant

26 Oct 2025

Julie

There was mold in the 1st floor bathroom. The sign was covered in it. I had to empty the dehumidifier 2x daily in my room and in the main room. Linoleum and carpets are in desperate need of repair. Housekeeping came to get the towels daily but never cleaned the bathrooms the 4 days I was there. Since it is set up like a hostel with several people using the same bathroom, it should be cleaned daily. No A/C and only a tiny inefficient fan. It gets hot inside.

Self

8/10

Excellent

21 May 2025

Paul

A very nice low cost alternative to expensive Hawaii.
At night you can hear frogs, crickets, birds and rain drops which makes for a serene backdrop while sleeping.

Leisure Self

8/10

Excellent

20 May 2025

Taylor

Very convenient location for visiting the national park.

8/10

Excellent

27 Apr 2025

Andrej

Unique old charm in a building from 1912. No issues sharing the bathrooms. Comman area good with fridge and cooking options. Limited dining options however super convenient for volcano exploring.

Leisure Family

8/10

Excellent

02 Apr 2025

Jordan Guey

Old, finicky pumbling, surrounded by sounds of burds, bugs, and frogs that might disturb the sleep of some. Location to park excellent

Leisure

10/10

Exceptional

11 Mar 2025

Shannon

The private room was very comfortable. The shared kitchen and bath were fine. It was a peaceful location.

Leisure Self

8/10

Excellent

19 Feb 2025

Kevin

Overall I'd give 4.5 stars. Great location if you want to be close to the National Park. I received a free upgrade to the king room on the ground floor, but there was a persistent musty smell, similar to a gym locker. The dehumidifier in the room would not work, despite the instructions to juggle the tank until the light turns off. I suspect this is the cause of the smell. Otherwise the accomodations were fine, bed was not very comfortable but worked after a long day hiking. Check in and check out were easy and there was enough space for parking. I would stay here again for the price and proximity to the park.

Leisure Self

10/10

Exceptional

27 Jan 2025

Remesa

It was a very affordable way to stay and I was able to enjoy the beauty of the island, but get your groceries before

Leisure Family

10/10

Exceptional

26 Jan 2025

Jonelle

Its a cute place Will stay again

Business_and_leisure Partner

8/10

Excellent

22 Jan 2025

Verified traveler

Excellent place , well run !

10/10

Exceptional

13 Jan 2025

Chunxian

good

10/10

Exceptional

06 Jan 2025

Yu

Good

6/10

Pleasant

26 Dec 2024

Cynthia

Island Hop getaway

The house is in a lovely area, close to the volcano national park, which is what brought us here. Owner was easily reachable. Facility has lots of supplies for showering and sleeping. The reason for the 3 stars is the flooring is old carpet and in much need of replacement. Although there is a housekeeper that comes and I’m sure they’ve cleaned the carpet it’s just time to replace it. The only other issue is check in. It’s self check in and quite simple which is nice but the keys are left outside and anyone could come and pick them up and go in. My suggestion would be a keypad entry to house given only to guests then have keys for guests waiting inside. Otherwise it’s a nice older home easily accessible to the park and provides the basic necessities in bath, kitchen and bedrooms.

Friends_and_family Family

10/10

Exceptional

18 Dec 2024

ARIJIT

Good location near the Volcano National Park, quiet pleasant stay in a historic property.

10/10

Exceptional

28 Nov 2024

Stacie

So clean and peaceful. Perfect for a place to rest after a day of hiking the island.

Leisure Self

8/10

Excellent

08 Sep 2024

David

Unique experience, a stay at an old Hawaiian house we had to ourselves. Old and quaint but in good condition. Very convenient for visiting Volcanoes NP and a few dining options nearby.

Leisure Partner

8/10

Excellent

23 Jul 2024

Patricia

There is a lot of noise, but it’s the sounds of beautiful birds chirping . The neighborhood felt safe and tranquil.

Business_and_leisure Self

10/10

Exceptional

23 Jun 2024

Yc

Wonderful place

Leisure Self

8/10

Excellent

02 Jun 2024

Laura

Good vibes and amazing to have gas to cook with in the middle of the jungle 😊🌺

Leisure Family

10/10

Exceptional

01 Jun 2024

Rostyslav

Great historic place in Volcano

Business_and_leisure Partner

10/10

Exceptional

27 May 2024

Josephine

Place was nice and clean. Since it was dark just need more path lighting. Was kind of far from town but overall a great place to stay.

Friends_and_family Family

10/10

Exceptional

29 Apr 2024

Jeff

Very interesting house with a nice area. Especially like the room setup it's easy access to the kitchen and the bathrooms. I'd recommend it.

Leisure Family

10/10

Exceptional

27 Apr 2024

Dawn

Beautiful location in a very quiet neighborhood. We stayed a week at Volcano Hale. Bought our own groceries near the airport since we read there were no stores near the house. Drove over 2 hours from Kona and less than an hour from Hilo when we did day trips. The house is only close to Volcano National Park. We did everything from seeing the turtles on Black Sand Beach, 4 wheeling to star gaze up over 13,800 feet on Mauna Kea Volcano, 4 wheeling to Green Sand Beach, saw Akaka waterfall, the sea arch, snorkeling at Captain Cook Monument, hiking 4 miles, secluded beaches, several costal cliff overlooks etc. This home was very comfortable in the middle of nowhere with beautiful flowers and we enjoyed the short moments we saw other guests. Everyone is tired after sightseeing so we all just slept. We cooked most of our meals here. There is a refrigerator to keep groceries cold. A stove, microwave, coffee maker with coffee provided and a toaster.
Lots of clean towels, shampoo, soap and toilet paper provided. No lotion or conditioner. We had to empty the dehumidifier daily and even had a guest from downstairs ask us to turn ours off because it rattled his ceiling. I guess bring ear plugs so you can sleep peacefully like we did. Our room #306 on the second floor had 2 queen beds. Same floor as the kitchen and dining room. The ground floor had several rooms, own entrance, bathroom and sitting area. The 3rd floor has another bathroom & 2 bedrooms. Yes we recommend this home.

10/10

Exceptional

24 Apr 2024

Zane

Not having someone there was convenient and kind of odd at the same time. It’s a very creaky house due to its age. The price is the best I saw on the whole island. Pretty far from the bigger towns though.

Leisure Family_with_children

8/10

Excellent

05 Apr 2024

Jordan

This house hotel was great. Check-in was a breeze and the private and shared spaces were well maintained for an older property. The village of Volcano is quite small but had some great dining options. The property itself felt a bit isolated, and that was generally a positive for me. However, I could see how some could find its isolation a negative.

Business_and_leisure Self

10/10

Exceptional

01 Apr 2024

Michael

It reminded me a bit of a hostel in terms of the shared kitchen and bathroom. However the room was much nicer than most hostels I’ve been to. It

Leisure Family

10/10

Exceptional

27 Mar 2024

Graeme Andrew

A really roomy, comfortable place to stay. Nice kitchen and dining room, big bed, excellent showers and bathrooms. Absolutely worth the money.

Leisure Self

6/10

Pleasant

13 Feb 2024

Kenneth

Near the national park entrance, not near anything else. Plan on doing a lot of driving if you stay here. The conecide would probably be best for most people. The house is small, the bathrooms are shared, very basic.

Leisure Self

10/10

Exceptional

04 Jan 2024

Amy

Superb Self-Catering in Volcano!

Volcano Hale is excellent at what it says it is, and I therefore give it 5 stars. It is not an Inn or an Hotel! It is, though, a fun, comfortable, eclectically decorated self-catering place. So you check yourself in to a spacious vintage house, cook your own food, share bathrooms, and (most importantly) you clean up after yourself. The bedrooms are quite nice. You will also meet lovely new people at the breakfast table, or when you return each evening from a thrilling day of peering into volcanoes. Highly recommended as fun, different, interesting, comfortable, and good value.

Self

10/10

Exceptional

04 Oct 2023

eddy

we liked this place so much that we booked additional time here. great atmosphere and a unique place to stay. will be using them again in the future.

Business_and_leisure Friends

10/10

Exceptional

04 Jul 2023

Christopher

Property mostly unattended except for housekeeping and maintenance, I liked that. Very clean and maintained. We stayed a week and felt like a cozy little home and not at all like a noisy crowded resort. Uses water collected from rain stored in a tank so bring bottled water to drink or cook. It's on elevated land and even in summer the temps were cool and comfortable. Very close to volcano national Park and not to far to get to Hilo either. I'd recommend staying here and had the best price on the island.

Leisure Family

10/10

Exceptional

24 Jun 2023

Susan Ruth

Wonderful comfortable place to stay.

Self

10/10

Exceptional

28 Mar 2023

Alex

Very unique and homy feeling

Leisure Partner

6/10

Pleasant

28 Feb 2023

Thomas

Positives- location - this property is very close to Volcanos national park. The property is very isolated, make sure you have supplies before arriving. There was never any contact with the hosts, they ask you to write your CC info on a piece of paper and leave it in your room. No verification of guests is done, you simply pick up an envelope freely available at the front door and your off. I could have been anyone and grabbed the keys. There were only 3 out of 5 rooms occupied when i was there, so bathrooms were not an issue, there were plenty of towels available. A coach or sofa in the common areas would have made them more usable.
All in all, a reasonable place to stay close to the park, just make sure to purchase any supplies before arriving. The local town/village of Volcano is not very well stocked.
If you were disabled, this would be a difficult choice, it is an old house with staircases, so be aware of that.

Leisure Partner

10/10

Exceptional

20 Jan 2023

Verified traveler

Never saw any staff from checkin to check out, but didn’t need them at all anyways. Everything was ready when I arrived. Close to small town that has everything. Easy entry to the park.

Leisure Self

10/10

Exceptional

26 Sep 2022

Peter

The Volcano Hale is located in a quiet residential area, but it's super convenient for visiting Hawaii Volcanoes National Park. The shared bathroom turned out not to be an issue - I was never in conflict with any of the other guests at the property. Parking was convenient at this perfectly pleasant property. Check-in and check-out are simple and don't require any interaction with the off-site staff, so it didn't matter when I arrived or left. When I'm in the area in the future, I'll definitely consider Volcano Hale for my stays.

Leisure Self

10/10

Exceptional

27 Jun 2022

kathleen

A very pleasant and very affordable place to stay near the Volcano. Basic but very clean.

Leisure Family

8/10

Excellent

18 Feb 2022

christine

Nothing unique. Ok for the price. Quiet place but everything is quiet over there. Like the envelope with the information and the plan to reach the village and the Volcanoes Park. Bathrooms were perfect. A lot of towels, clean and full equip.
Didn't like that we can NOT turn off or stop, while eating, the fan ceiling above the table. Really not cool. Also, if you provide coffee, then make sure you have sugar and cream, even if not real cream. Nothing there than just an empty basket.

Leisure Self

6/10

Pleasant

15 Jan 2022

Cameron

Volcano Hale

The bottom floor shower went from cold to scalding hot. We could not figure out how to get warm water. We did appreciate the outdoor lights.

Friends_and_family Friends

10/10

Exceptional

04 Nov 2021

Richard

I have stayed at the Volcano Hale many times and it has always been a very consistent, reliable and pleasant place to stay while visiting Volcanoes National Park. Great location in the town of Volcano and the Park is just minutes away. It is always clean and well maintained with a budget friendly price.

Leisure Partner

8/10

Excellent

31 Jan 2015

Verified traveler

Quiet and relaxing

Nice location, close enough to the volcano national park, small local restaurants and stores close by. Very clean conditions, comfortable bed and good wifi

8/10

Excellent

19 Dec 2014

Caroline

Charming and characterful

This is a heritage building surrounded by semi tropical gardens. Bedrooms are small but adequate but share a bathroom, not a problem for two nights with considerate neighbours. There is a communal room with a kitchen, useful if you arrive late. Fellow travellers are young couples and families. The situation is very convenient fo the Volcanoes National Park, five minutes away so seeing the park at night is easy. Restaurants are nearby.
We loved staying here.

6/10

Pleasant

02 Dec 2014

molsenak

Ok for sleeping

Little difficult to find with an after hours check-in - dark roads not very clearly marked. Room was not near central office, breakfast was coffee (powdered creamer, no milk/cream), papaya & instant oatmeal packs. Ok if you're just sleeping there, but wouldn't recommend for families

2/10

Poor

25 Oct 2014

Verified traveler

Do no honor cancellation policy

Hotel is good. My problem is with hotel not honoring cancellation policy. I had a second reservation (and that was not made with hotels.con) whose cancellation policy reads 72 HR CXL which means no penalty for cancellation up to 72 hours prior to arrival time. I cancelled that reservations several months before arrival date, yet the hotel refused to fully refund the money. To me this is not an honest way to run a business.

Family

8/10

Excellent

09 Oct 2014

Verified traveler

Affordable lodging near Volcanoes National Park

We stayed here 4 nights while day-hiking Kileaua. Volcano Hale offered us an affordable place to stay nearby. The only thing that kept me from awarding 5 stars was the fact that we shared a bathroom. It was never a problem but the Mrs would have preferred a private bath.

8/10

Excellent

02 Oct 2014

Verified traveler

Volcano Hale rocks

Nice and quiet. Room was very cozy.

Partner

6/10

Pleasant

21 Sep 2014

Michael

Location Good; Accommodtions So-So

Okay if you don't mind small bedrooms with only a fan, no air conditioning. Where we stayed was a mile from the main house and registration. There was a charge for a continental breakfast but coffee was free offered at the main house. The accommodations were in a remodeled home that had two bedrooms and one bathroom on the third floor, three bedrooms and one bathroom , the common kitchen and dinning area on the second floor and two bedrooms and one bathroom with a sitting area on the first floor. If you wanted privacy you had to stay in your bedroom. That said, the location was good for visiting Volcano National Park. Restaurants nearby were also good especially the Thai Thai Restaurant.

Family

10/10

Exceptional

03 Sep 2014

Christine

Overall experience.

The accommodation is very clean and comfortable. There are 3 bathrooms so no waiting to use the bathroom.

8/10

Excellent

14 Aug 2014

Daniel

Good value

+ nice kitchen. + good location. + simple and relaxed atmosphere.

Partner

6/10

Pleasant

11 Aug 2014

Phil

Snug to the extreme

Admittedly I took the cheapest room with shared bath but I was not expecting the loft style room with beams covered in soft material in case you hit your head. No remote for TV either. We will call it cosy. Continental breakfast a short drive away was excellent value, and option of self cater in shared kitchen. Overall OK.

8/10

Excellent

07 Aug 2014

Kathleen

A different but fun experience

If you are accustomed to to standard chain hotels this may not be the place for you. Lovely 1912 Hawaiian home offers private rooms small but adequate and shared bathrooms (updated and lovely), kitchen and living area. You can be as friendly with the other guests as pleases you. Inexpensive and very close to the volcano national park. Beautiful grounds. I really enjoyed our stay.

8/10

Excellent

14 Jul 2014

Andre

Cozy hotel with nice garden in a cute village

The hotel is a three story house with 4 rooms per level, all of them decorated in unique style but of modest size. The only disadvantage is the shared bathrooms (only 3) but they are well equipped with towels and other stuff. The breakfast is extra charge (very affordable) and with a lot of tropical fruits. Note the reception is in another building (5 mins drive) and it closes at 5pm. After that you will find your keys and all the info to get to the room in an envelope.

10/10

Exceptional

22 Jun 2014

Verified traveler

Beautiful and peaceful!

This place is a real gem, even better than the internet photos show.

8/10

Excellent

25 May 2014

Dominic

Nice accommodations for a 1 night stay.

Cozy. Close to volcano park. Budget friendly. Directions to the property were very precise. Since there are no street lights, you have to keep note of any landmarks so you know where to turn and park.

8/10

Excellent

25 May 2014

Verified traveler

Great

Very nice welcome with a free yummy local coffee, room was Cosy, clean and comfy. excellent stay. Only complain was that the room was located beneath aome stairs therefore ir t was a bit noisy..but not that bad if you dont have a light a sleep..

8/10

Excellent

24 May 2014

Joanne and Bob E

very cozy, liked the convenience of communal kitchen, meeting fellow travelers. it was a very price worthy. great location for exploring the volcano. Though they should ask guests on the upper floor to tread lightly as the NENE room is partially below the stairwell. Thue continental breakfast at $6.00 p/p is adequate, but nothing special. The staff is friendly and helpful. The kitchen and common areas were kept neat and clean and well equiped..

10/10

Exceptional

14 Apr 2014

Laurence

Cozy inn

Volcano Hale is a nice 3 storey house converted into an inn. Shared bathrooms and kitchen like a hostel. The bathrooms here have shampoo soap and towels you can use.

6/10

Pleasant

12 Apr 2014

Renee

Charming chalet, bad bed!

The chalet itself was a beautiful gem of a place, spotlessly clean, quiet, shared kitchen and bathroom facilities with nice grounds. The only thing was that we were in the Nene room and the bed was soft and sagged in the middle so that you rolled into the middle of the bed all the time. Had worst night sleep which was a shame as everything else was great!

6/10

Pleasant

27 Mar 2014

20something

Pretty much a grown up hostel

I wasn't a big fan of this hotel, but i think it was due to misunderstood expectations, so here is the low down.This hotel is part of a collection, so you check in at a sister property a couple of roads away then get directed here. There are no staff based at the Volcano Hale building. The Hale is set up like a hostel with a shared kitchen and one shared bathroom on each floor (bathrooms are clean with plenty of clean towels etc). Our room was quite small, and didn't have air con, just a fan and a dehumidifier, so it was a little hot, but not too bad. The rooms were clean, but as they are a bit dated and rustic looking, it feels a bit messy. All restaurants and shops are a drive away rather than a walk, but not too far. As long as you are expecting a kind of grown up hostel then i'm sure you'll be more than satisfied with the hotel.

Partner

8/10

Excellent

08 Feb 2014

David

Volcano hale

Nice quaint hotel near Volcano Nation Park. All the necessities of life were provided. Would stay there again.

Family

6/10

Pleasant

04 Feb 2014

Belinda

Staying in Volcano

This is the 2nd time we've stayed at Volcano Hale, so clearly it must be okay! However it is a quirky place. It's set up with shared bathrooms and each of the two rooms we've been are a bit odd. This latest room though makes me wonder if we'll be back. Several of the men I know would not have been able to stand up straight in the room; the beams are padded which is a clue! My husband who is 5'9\" had to duck his head. Many of the places in volcano are expensive, so if you're looking to save some money, this can be a good way. We see it as a place to sleep after a long hike. And then you can splurge on dinner at Kilauea Lodge

Family

6/10

Pleasant

09 Jan 2014

Raval

Nice peaceful location but noisy building

The location and service is good. However our room was way too small for two adults. So was the bed. It is a room in a house so the noise level depends on the other occupants. We had quite noisy ones chatting outside our room in the common area, which was a little troublesome. They might have shut up if we asked. We also had people walk (or run) on the floor above between 3 and 5 am, which was pretty noisy and made it difficult to sleep. I would recommend this room only if you are single and are pretty much immune to noise as you sleep.

Family

8/10

Excellent

19 Dec 2013

Verified traveler

Decent place at a decent price

We were 2 people for one night and it was ok for us. The room we stayed in was well maintained and clean. Small TV, clock radio, and plugs to charge the smartphones. It was a bit crammed, the space around the bed was narrow but still enough to lay down the small luggage we had. The bathroom is shared, but still very clean, and we didn't have any problems with its availability. The water had good pressure too, and the cleaning staff seemed to make sure there is always a good supply of towels and soap. The location is good too, a mere 10 minutes drive from the National Park entrance. Overall, it's a good place for a short stay if you want to explore the volcano and the surroundings, if you plan to stay there for more than 3 days I would recommend at least getting a bigger room.

Partner

4/10

Poor

26 Sep 2013

Vacationer

Close to Volcano Nat'l Park, but not comfortable

The Volcano Hale - The Chalet Kilauea Collection had one thing going for it: it was very close to Volcano National Park. However, it was not comfortable and we got little sleep there. It was O.K. for one night.

Family

10/10

Exceptional

13 Sep 2013

Stuart

Cheap and Laid Back

A lovely place to stay, nice and cool at night at altitude and great to have access to a kitchen to prepare your own meals. The town of volcano is very small but has a few restaurants about a 10-15 minute walk away. The room was clean and quiet at night, hard to fault really!

Partner

8/10

Excellent

14 Aug 2013

Linda

See Volcano in \"Volcano\"

It was a lovely room in a house with a shared bath and kitchen making for an opportunity to interact with other fellow travelers. Close to Volcano national park and Hilo HI.

Family

4/10

Poor

12 Jul 2013

Joanne

Bed and Breakfast where breakfast costs extra??

The room was tiny and didn't really have much room to fit much more than the bed. There were three other rooms on the floor with a common space including a kitchen. (The night I stayed there the other guests were talking in the common room making it impossible to sleep in such close quarters.) The outside of the building was attractive. They offer a continental breakfast for an additional fee which seems odd considering it is called a \"bed and breakfast\".

8/10

Excellent

25 Jun 2013

Nina

Nice and convenient

It's a great place, good price with a big social area. Front desk staff at in-check could be more service minded (maybe having a bad day) maintenance guy and cleaning girls super nice.
Would definitely stay again.

6/10

Pleasant

26 May 2013

Verified traveler

It's Ok

Good things: very cheap, clean, good for just sleeping, easy to check in and check out.
Not good things: Not very easy to find, too many people to share, office close after 5pm.

10/10

Exceptional

29 Apr 2013

Marianne

Loved it, very nice.

Great room & service. Truly hospitable. Friendly staff. Nice surroundings. Will stay again.

10/10

Exceptional

25 Apr 2013

michele

highly recommend

Don't normally stay in these types (hostel- like) accommodation. Arrived in the dark great directions keys waiting with directions to room. Walked in and thought ?... but turned out great. Fantastic home very comfy.... met wonderful people.... great location so close to the volcano. Get a car... stay here! Shared bathrooms weren't an issue- never had to wait and very clean and well appointed. We are an older couple on our honeymoon yes we shared with younger people but I would definitely return and recommend for anyone

10/10

Exceptional

17 Apr 2013

Mary

Sweet Place in Volcano!

The Volcano Hale was a great place to stay -clean and quiet and very relaxing. The Hawaiian lady at the office was delightful. We would definitely stay there again.

8/10

Excellent

26 Mar 2013

Rick 68

Unique experience

Guest house atmosphere typical of foreign travel. Many foreign guests made for a pleasant change and conversations. Great location near volcano park and decent local restaurants made for pleasant stay.

10/10

Exceptional

19 Mar 2013

Verified traveler

excellent place to stay near volcano national park

extremely clean and well maintained. an abundance of supplies (towels, soap, paper products, blankets, etc). excellent wi-fi. homey common area (piano, fireplace, computer, etc). a well supplied kitchen.

Family

8/10

Excellent

14 Mar 2013

Verified traveler

Good value. Beautiful area

Nice area. Staff was a bit curt. Good value. It's a big out of town so stay here if you don't mind a 45 min drive to Hilo.

6/10

Pleasant

21 Feb 2013

Verified traveler

Funky Place.

Office hours are very limited. Instructions to home/room not easy to follow in the dark. Had to buy coffee for pot in main office, which was closed. Funky place. You get what you pay for. Free Continental Breakfast not much and costs $6. per person.

10/10

Exceptional

27 Jan 2013

J

super cute

Quaint little room in house surrounded by rainforest. Pluses include kitchen privileges, extra blanket & pillow and humidifier & fan. Negatives: must purchase coffee and I wasn't told about afternoon tea when I checked in.

10/10

Exceptional

26 Jan 2013

Dave

Should I really tell people about this place?

This place is amazing. Ok, you're in a rainforest area so you have all kinds of flowering plants around the building as well as lining the road to and from it. It's off the main road so no road noise and just very laid back.

Awesome breakfast over looking a koi pond.

Cute staff as well.

6/10

Pleasant

02 Jan 2013

Verified traveler

Good place to stay near the park

My husband and I stayed here overnight while spending time in the park, and going to see lava. The location was great for the park, we were hiking by 8:15 am, and since the park is open 24 hours a day, it's really great to be so close. The accommodations were fine--nothing fancy. It's a good \"base-camp\". Breakfast was sparse, but probably worth it, since there isn't really much around.

Family

8/10

Excellent

23 Dec 2012

VM

economical for both solo and family stay

Aloha guys, I stayed here for 2 nights. A heater and small TV in the room. Shared bathrooms, but i had difficulty in using one of the shower, cant seem to get the hot water.....Nice kitchen, freezer and surroundings though. Managed to boil water but didnt have time to cook. There are several nearby restaurants and grocery store with ATM, just refer to the map provided to you when you check in. Should bring your own GPS. Forgot mine!

Well, its a bit far from Hilo town. At least an hour drive to the town if you drive casually. Overall good experience for a dude from Malaysia studying temporarily in UCLA. Mahalo.

6/10

Pleasant

16 Dec 2012

LJ

Love the concept but not so much the room

Hotel website is misleading. It advertises six rooms and I thought I had reserved and paid for a specific room (Lehua), since the website asks you to select a specific room when making a reservation. We were surprised to find out that they had constructed three additional rooms (not advertised), increasing the number of potential guests during any given night. We were given one of the new rooms (Manini), which appeared to be constructed out of an old closet or storage area. It was very uncomfortable as we are 5ft 7in tall and our heads were hitting the ceiling. The bed was about 4 ft from the ceiling (it was raised up on a staircase - difficult to explain) and the room was stuffy and suffocating, not to mention we could hear people walking back and forth above us all evening. We arrived at 5:15pm to find that the staff had closed up shop and gone home and not left our room key or instructions. With a quick phone call, we were \"walked through\" the process and were able to enter our room. Staff was polite and apologetic about the room key mix up but was unapologetic about the room selection. I wanted to love this place - the common space was great, with a nice kitchen and dining room, but were highly disappointed in our room and being misled by the website. Also, bathroom on the first floor had no hot water.

6/10

Pleasant

01 Dec 2012

Verified traveler

Clean, true to price, conveniently located

We stayed in the Nene room. It is indeed very small, but okay for a night. The bed is all good. The bathroom is shared and the hot water comes after a really long time. Very close to Volcano national park and other restos so very convenient indeed.

4/10

Poor

29 Nov 2012

Verified traveler

Convenient location but not an hotel

Rooms are too small for 2 comfortably. The common bathrooms are a pain.The trinkle of water of the shower takes for ever to warm up when it does. de-humidifiers are very noisy. rooms and beds have not been touched by service in 3 days.Breakfast is good. Main location seems better and may be deserves the 4 rating but for us it was barely a 2.

6/10

Pleasant

19 Nov 2012

Jenny

Close to Volcano's National Park - very charming

It's a very cute little place. I've never had to share bathrooms before, but that wasn't as big of an issue as I expected it to be. Nice little place.

10/10

Exceptional

15 Nov 2012

Don

Really good place to stay to see Volcano

We were very happy with our stay at Volcano Hale. Very clean and maintained. Rooms were a little smaller than the picture. Very closes to the Volcano National Park. Had a really good weekend and Volcano Hale was a big part of it. Will stay there again !!

Family

10/10

Exceptional

06 Nov 2012

Verified traveler

Awesome

We booked for one night, they mixed it up with the dates, but gave us a free upgrade to their garden room. This is an awesome place. The breakfast for 6 dollars is totally worth it. The coffe was a bit special though. I can highly recommend this place.

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