Chalet Kilauea

10/10

Exceptional

01 Jul 2026

Gabriele

Very unique place, great location, feels like you are right in the middle of the rainforest. I would definitely stay here again.

Partner

10/10

Exceptional

16 Jun 2026

Jessica

We had a great stay while exploring the Volcanoes. Very convenient location, room theme was a blast (felt like staying in a tree house) and was huge, good food options nearby (the brewery was excellent). Would definitely stay again. Parking can be a little tight if everyone doesn’t stay within their spots.

Family

10/10

Exceptional

11 May 2026

Joanna

It’s like staying in a cool treehouse. My room was very spacious and quiet. The hotel has no staff on site but easy enough to contact if you need anything (I didn’t need to contact them for anything though). Definitely a cool place to stay.

Self

6/10

Pleasant

05 May 2026

Graeme

Quite and secluded but mind your head on low beams and watch your step on different levels in rooms

Partner

6/10

Pleasant

26 Apr 2026

Tammy

It was advertised as a charming room with a view of a Japanese garden and koi pond. We found it no better than a low budget motel with a poorly maintained pond and a dead fish floating in it. The \"kitchen\" was adequate with a small counter set much too high, a tiny coffee maker, microwave and a mini fridge. There was an ice tray provided in the refrigerator but was useless because it leaked through multiple cracks. The shower also had a large buildup of hair in the drain cover.

Partner

10/10

Exceptional

19 Apr 2026

Suriyakumar

Clean room with everything you need. Couple fans, wall mounted fireplace heater, dehumidifier which kept the room dry enough though bit louder. Bigger bath with separate dressing area. Very close to Volcano NP and the communication with the host was top notch. Not much food options near Volcano NP but good food in Hilo. Nice little garden area with koi pond.

Overall we loved it and we will definitely come back here.


PS - Parking like others mentioned can be bit tighter but it was ok. We came in a 4door wrangler and was able to squeeze in without problem. Full size suvs might be a problem. The last spot near exit is big enough to park a full size suv.

Family_with_children

10/10

Exceptional

18 Mar 2026

Cathleen

Amazing room and view of the koi pond. Bed was comfortable. Shower was amazing

Partner

10/10

Exceptional

06 Mar 2026

Roxann

This was a super cute, unique place to stay. Beautiful property, amazing rooms!! We reserved 3 rooms and all of them were different, spacious, and comfortable.

Friends_and_family Friends

10/10

Exceptional

04 Mar 2026

Stephanie

Get a hot tub!!! That would be so beautiful

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Jaiganesh

Wonderful place to stay. Quiet, nice and clean. Thank you for running this business.

Self

10/10

Exceptional

22 Feb 2026

Rebecca

Truly unique experience. It was so peaceful -we had a wonderful night's sleep.

Partner

10/10

Exceptional

19 Feb 2026

Renee

Spotless room, cozy beds, beautiful views, unique decor, close to Volcanoes National Park and more! Easy check in and no issues!

Friends

10/10

Exceptional

18 Feb 2026

Filomeno Ernest

Clean big room and very easy check in! The shower area is awesome!! The room is very spacious with microwave, fridge, and coffee maker!

10/10

Exceptional

15 Feb 2026

Mica

Clean and comfortable. Very quiet location in the rainforest close to volcano national park. The self check in was easy. The room was much more spacious than we expected. It can be a little hard to find especially at night. Our room had a small kitchenette that was convenient as there are not many places to eat in Volcano.

Leisure Partner

10/10

Exceptional

12 Feb 2026

Denycia

Beautiful, clean, easy check-in, no complaints!

Leisure Partner

10/10

Exceptional

03 Feb 2026

alexander

Perfect for our stay at Volcano, thank you for upgrading us to a king room, it was comfortable, spacious and quiet. The contactless check in was easy, just pick up and envelope from the lobby with your room key and instructions. The help yourself towels, coffees and toiletries was a very nice touch. Overall we were delighted with our stay in Volcano and wouldnt hesitate to recommend.

Leisure Partner

2/10

Poor

26 Jan 2026

Andrew

Not what we expected, rustic

10/10

Exceptional

17 Jan 2026

James P

Funky, quirky and cute -- we would definitely stay here again! Not a cookie cutter stay! But we couldn't find the hot tub we read about.

Leisure Family

10/10

Exceptional

06 Jan 2026

Joseph

Very unique, fun, and cool.
Check-in was a breeze.
Fun place to stay.

Leisure Partner

10/10

Exceptional

23 Dec 2025

Robert

Nice big room. A bit eclectic i, but very clean and comfortable. Although there is no A/C it was cool enough at night that it wasn't necessary as long as there was a fan blowing. Still, It felt quite humid and towels, etc did not dry out. It was very nice to have a good coffee maker, refrigerator/freezer, and microwave, plus a couple place settings with metal utensils. Everything seemed relatively recently updated. The bathroom was nice and big. Overall a great experience and would be happy to stay here again.

Leisure Self

6/10

Pleasant

14 Dec 2025

Rodney

The rooms were not exceptionally clean. I cleaned walls, floors, the toilet before I felt comfortable about being there. The room did not have heaters that functioned well enough. Also very odd to not have a door to the bathroom.

Leisure Family

10/10

Exceptional

12 Dec 2025

Choon

Room is great

Leisure Family

8/10

Excellent

12 Dec 2025

Erik

Nice and quiet but could have benefitted from a small AC

Partner

10/10

Exceptional

09 Dec 2025

Shani

This location was the best if you have

10/10

Exceptional

05 Dec 2025

Catherine

Wonderful. Easy self checkin. Clean room. Huge shower in room 103.

Leisure Partner

10/10

Exceptional

29 Nov 2025

Chad

Great stay. I was given a free room upgrade!

My only real issue was that the pillows were uncomfortable. Those should definitely be replaced.

10/10

Exceptional

26 Nov 2025

Solomon

Excellent! Recommended.

10/10

Exceptional

22 Nov 2025

Laura

Really unique/cool rooms with great details!

10/10

Exceptional

19 Nov 2025

Kartik

The lodge was incredible! The room was so spacious and spotless. The whole property is beautiful and so peaceful. It was the perfect stay for exploring Hawaii Volcanoes!

Partner

10/10

Exceptional

17 Nov 2025

Jonetta

Really cool room. Lots of space and the shower was cool. Felt like you were in the middle of the jungle

10/10

Exceptional

29 Oct 2025

Donna

The bed was extremely comfortable and the shower was amazing!

Leisure Partner

10/10

Exceptional

23 Sep 2025

Edith

We enjoyed our 1 night stay. It was clean, spacious & a pretty neat place to stay. It’s like staying in a big Tree House😊. Wish we could have stayed longer but will look for this place next time we are in Hilo.

Leisure Partner

10/10

Exceptional

05 Sep 2025

Gloria M.

A visual treat on our journey around the Big Island. We loved Room 104! Huge dining table/island, double sinks and double showers in the bathroom, ample supplies. Only suggestion is to have more dinner plates and utensils. Beautiful grounds with koi pond, waterfalls. Quick drive to Volcano and Village. A must when visiting Volcano. Thank you for a wonderful stay!

Leisure Partner

8/10

Excellent

28 Aug 2025

Peter

The property is great. What we did not like was a lack of privacy in the toilet (no door) and we missed a toaster.

Leisure Partner

8/10

Excellent

11 Aug 2025

Mary

There wasn’t any food options. There was a coffee maker only.
The bed was the biggest bed I’ve ever slept in and so soft and comfortable.

Leisure Partner

10/10

Exceptional

22 Jun 2025

Timothy

Great place with such a unique room that really made it for a great stay

Partner

10/10

Exceptional

28 May 2025

Rafael

It was easy and a great experience wish we could have stayed longer thank you ! Would recomend to stay again!

8/10

Excellent

19 May 2025

Piyushkumar

Nice room interior and spacious accomodations.

Leisure

10/10

Exceptional

19 May 2025

Meredith

You have to stay in room 101! The cool shower and decor, and the absolute privacy was the best. I cannot recommend this place enough.

Leisure Partner

10/10

Exceptional

23 Apr 2025

David

A nice, quiet property that is convenient for visiting the Volcanoes National Park. If that is your main itinerary, which it is for a lot of Big Island visitors, then this is your place to stay. You’ll love the room decor, the hands off approach of staff, and the quiet grounds.

If you want a hotel that is close to civilization and amenities, you’d want to stay in Hilo or close to either airport on the island.

We loved the tranquility, and planned our days around getting to the Park and major areas and back before things closed.

Leisure Partner

10/10

Exceptional

01 Apr 2025

Katherine

So adorable and cute!

This place was amazing, we were looking forward to spending more time here but the volcano went off and we had to go see, would love to come back!

Friends_and_family Family

8/10

Excellent

21 Mar 2025

Paul

We really enjoyed the Chalet except for one thing -- strangely our room had no regular chair in it. There were stools for a table, but not just a regular sitting chair. If that was added it would be great.

Leisure Partner

8/10

Excellent

13 Mar 2025

Jeff

Close to Volcano National Park.

10/10

Exceptional

01 Mar 2025

Tracy

We really enjoyed the unique decor and setup. Our room had a separate coffee and sitting area, which allowed one of us to wake up early. The facility also covers heat and cold really well, with different built in heaters, a fan and extra blankets. Only small gripe - it has a fancy TV built into the wall that would not turn off. We suggested that the facility provide directions. On a positive note, the facility gave great directions and reminders in other areas. So, definitely come here if you’re hanging out in Volcano and don’t mind quiet hours starting at 9 pm. The town shuts down early.

Leisure Family

10/10

Exceptional

26 Feb 2025

THEODORE

I have never experienced such a delightful with and unique design of accommodations. It was easy to check in and out. If you are visiting the volcano, it has a easy access to the area.

Leisure Family

10/10

Exceptional

26 Feb 2025

jairia

very cute quiet serene place to stay surrounded by wilderness and close to Volcano national park

Leisure Partner

10/10

Exceptional

20 Feb 2025

lori

Loved the decor and location to Volcano Park!! Amenities were great.

Leisure Partner

10/10

Exceptional

18 Feb 2025

Evelyn

Quirky and cozy

Our room (101) was comfortable and quirky — made you feel like you were in a cozy cave. Can’t speak to the other rooms, but our place was huge, and the hotel’s location in Volcano provides easy access to the park and nearby restaurants (there aren’t many). Would definitely stay there again. The virtual check-in worked fine.

Partner

10/10

Exceptional

16 Feb 2025

Kc

none

Leisure Partner

10/10

Exceptional

15 Feb 2025

Anthony

Would stay here again.

Wood walls, wood ceilings wood bed and tables are absolutely beautiful. No A/C so it was a little warm during the day but it cools down nicely at night. No contact check in, great for introverts who don’t like people. They leave you everything you need for your stay. Very nice. Wife and I look forward to exploring other rooms.

Partner

10/10

Exceptional

12 Feb 2025

Paul

Great property! Coolest bathroom I have ever seen. Will definitely stay again next time in Volcano.

Leisure Friends

10/10

Exceptional

08 Feb 2025

Larry

Very fun room and great location.

Leisure Partner

10/10

Exceptional

08 Feb 2025

Joshua

The property was clean and well maintained. I really enjoyed the architecture of the rooms, somewhat unique. Although there was no one on duty, there’s ample access to towels, toiletries, etc. conveniently located close to volcano national Park. Can’t beat this place for the price!

Leisure Self

10/10

Exceptional

20 Jan 2025

Karen

It was like a \"home away from home\". Very clean, equipped with everything you can think of, and nicely decorated.

Leisure Partner

10/10

Exceptional

15 Jan 2025

Sam

I love that room, it's very charm and Hawaii feel unlike corp hotel.

Partner

10/10

Exceptional

13 Jan 2025

Mia

This was such an amazing property! I loved the uniqueness; the space- with the separation of the 2 beds; the dehumidifiers; the \"fireplace\" heater; the huge shower-- they even had a showerstool for me to borrow which was handy due to a bad leg; the kitchenette had everything I needed! Mahalo! I'll be staying there again!!

Leisure Self

8/10

Excellent

05 Jan 2025

Lisa

Comfortable, quiet and clean hotel. It's completely self-service check-in and check-out. Very close to Volcano National Park. The room layout was odd but functional.

Leisure Partner

10/10

Exceptional

05 Jan 2025

Christine

Comfortable! Well appointed mini kitchen. Loved the double showers and volcanic essence of the bathroom and bar. Beautiful secret gardens.

Leisure Partner

10/10

Exceptional

02 Jan 2025

Scott

Awesome place! Thank you!

Leisure Partner

10/10

Exceptional

01 Jan 2025

Peiyue

We stayed one night at Chalet Kilauea near Volcano, and it was definitely an interesting experience. Everything is self-service here—no front desk, you pick up the key yourself and just head straight to your room. It’s a pretty cool setup, and there's a supply room if you run out of anything, which was nice.

The room itself was pretty unique, kind of like a wooden cabin structure. The bathroom felt like stepping back to the Stone Age, but it was still okay for a one-night stay. The place is super quiet, which we appreciated. It's very close to Volcano Park, so it's great if you're planning to explore there.

The only downside was I did spot a cockroach in the room, which wasn’t ideal. But overall, for the price and the location, it wasn't too bad. Not much to complain about, just be prepared for the self-service vibe and keep an eye out for critters!

Leisure Family

10/10

Exceptional

04 Nov 2024

Deborah

If you are looking for a cool place to stay in Volcano, look no further. I cannot say enough about how much I loved staying here. Awesome tropical vibe will make you feel like you are in another country. Be sure to book room #103 for the view outside your window which is an entire wall of glass yet very private.. Self check in and no staff on duty but super easy check in and everything you need is right there for you.

Leisure Partner

10/10

Exceptional

28 Oct 2024

srinivas

the property was very well maintained and by the time we arrived we got a free upgrade. the stay was very comfy and convenient ro national park.very clean and hygiene property. happy to have stayed here.

Leisure Family

10/10

Exceptional

20 Oct 2024

Judy

Great room, fun decor. Easy self checkin, quiet

Leisure Self

10/10

Exceptional

25 Sep 2024

Brian

This place was like a dream, it was beautiful and quiet. I thought I was booking just a regular hotel and it was nothing like it, it was something totally different and completely unique. Check in and out was easy. The property was gorgeous. Everything’s about this stay was incredible, if I ever go back I’ll choose this place again.

Leisure Partner

10/10

Exceptional

18 Sep 2024

Jeffrey

My wife and I love the rustic atmosphere, location and accommodations. We loved the grounds and the town of Volcano. A great getaway for us.

Partner

10/10

Exceptional

30 Aug 2024

Rachel

I was so happy to have an affordable non-resort option with a private bathroom (SO IMPORTANT). The property was gorgeous. The room was really cool. The shower was GOALS for sure. The dehumidifier was an enormous help and made my stay super comfortable. I would love to stay here again next time I'm on the island.

Leisure Self

10/10

Exceptional

22 Aug 2024

Anthony

Unique cool place to stay

10/10

Exceptional

25 Jul 2024

Sandra

Forever a special place - I got engaged here!

This place will forever hold a special place in my heart, I got engaged in this jungle! :)

The unit was so cozy! The the interior was as if I was living in a modern stay. Check in was easy, and checking out was easier.

I loved it here, and I would recommend it to my friends and family who plan on visiting the Volcano National Park!

Pro tip: Grocery stores are are about 30-40 minutes away! Make sure to stop somewhere and pick up anything you may need. They have bowls, utensils, microwave, mini fridge, and wine glasses.

Partner

10/10

Exceptional

12 Jul 2024

natalie

Great little spot, so secluded and quiet

Friends_and_family Family

10/10

Exceptional

24 Mar 2024

Rachel

Loved this little hide away and they upgraded our room for free so it was a lovely surprise!

Leisure Partner

10/10

Exceptional

05 Feb 2024

James

Wonderful room and grounds.

Partner

6/10

Pleasant

29 Jan 2024

Verified traveler

Wasn’t horrible but wouldn’t come back

I stayed here for 3 nights. The room was large and unique which we loved. However, within 10 minutes after checking in I saw a roach & then another on our last night. I informed the property and was told it would be addressed. Not an apology or nothing.

Partner

10/10

Exceptional

25 Jan 2024

Michael

The room has eclectic charm with shaped painted concrete walls. The room was comfortable and clean. The chalet is conveniently located to the national park.

Leisure

10/10

Exceptional

06 Jan 2024

Verified traveler

Beautiful little group of rooms overlooking a lovely koi pond. Quit and romantic and with miles of the volcano national park and a short drive to Hilo. Only downside was that dining options were limited in Volcano during the week and so to had to drive back to Hilo area for food.

Partner

10/10

Exceptional

31 Dec 2023

Verified traveler

This property is very charming and quiet in an area. That is so busy with tourists right now. It’s a little oasis in the rainforest. The room was clean and utterly charming. (106). we were able to relax and enjoy our time there. There are no amenities at the hotel itself but nearby there are plenty of shops and restaurants hidden in the rainforest.

Leisure Friends

10/10

Exceptional

26 Nov 2023

Timothy Vernon

It has a great ambiance and embodies the tranquility associated with a island getaway.

10/10

Exceptional

03 Nov 2023

Graham

Wonderful place to stay in a beautiful situation The room was perfect
Such accommodating hosts we were denied nothing if needed extras
Such a quiet and beautiful garden
We had easy access to volcano National park and great food trucks up the road

Leisure Partner

10/10

Exceptional

15 Oct 2023

Ernest

A Hidden Gem

I knew little about this location before booking but the photos looked very interesting. They did not disappoint. The Chalet is a hidden jungle gem located near Volcano Village. It makes one feel they are deep in a tropical village. The decoration, design, and amenities made this place seem magical. The grounds at night give you the feeling of being in an imaginary setting. Truely a great place to stay and visit the park.

Partner

10/10

Exceptional

01 Oct 2023

Angelique

I loved the remote experience, the calming rainforest and the unique build of the rooms!

Leisure Friends

6/10

Pleasant

21 Sep 2023

Cassidee

Our bedsheets were not clean. They had blood on the pillow case and some kind of brown stain on the sheets. The rest of the place was clean but this was incredibly unsettling and inconvenient

Leisure Partner

10/10

Exceptional

13 Sep 2023

Verified traveler

Awesome little property

This such a cute property. My husband and I enjoyed our stay. The bed was comfortable and the nearby restaurants were marked on the provided map. Its a little far away from activities.

Partner

10/10

Exceptional

08 Jul 2023

Melissa

Rainforest Oasis & Tranquility

We felt immediately at peace when we arrived at Chalet Kilauea. The grounds are serene, and at night the lights are red which reminded us of lava. Our room was extremely clean, and they already had the heater and a quiet humidifier on which made it incredibly comfortable. The bed and pillows were the perfect combination of supportive but soft. The views made us feel like we were in our own paradise with beautiful sounds of birds and frogs. The amenities in the room were well stocked, the shower had great water pressure with water that stayed warm. We absolutely loved the quirky decor so unique to this property which made it even more charming. I would recommend this to anyone looking for a hideaway! It was an amazing experience.

We double-booked this over our condo in Kona because we wanted to be close to the east side of the island for two separate days of adventure and it was so worth it! Day 1: We recommend Hilo and waterfalls followed by stargazing at the volcano (we saw lava at night!) Day 2: hike the volcano and other parts of the National park, then make visits along trails and black sand beaches on the south side on the way back to Kona.

Partner

8/10

Excellent

10 Jun 2023

Charles

If you are going to Volcanos National Park, this is a fantastic location. It only took us 6 minutes to get to the park. It was very clean. I would love to hear the story behind it- the rooms are like works of art. Very funky. Beautiful really. An odd layout- our room didn’t have a chair to sit in to put on my shoes. Just 2 barstools. It is a no- host facility so be prepared to be by yourself in what seems like a remote place. The birds are amazing- you will feel like you are in a rainforest.

Leisure Family

10/10

Exceptional

28 Feb 2023

Zachary

Jungle sanctuary

Incredible. Once in a lifetime jungle getaway. This coming from born and raised locals - a one of a kind place to stay in Hawaii. We came to Volcano during an off-peak day and they upgraded our rooms to suites which were stunning. I'm a 30+ country world traveler and this is 5 stars in every way. Impeccable interior design as well. Be smart - book this now.

Friends_and_family Family

10/10

Exceptional

23 Feb 2023

Bruce

Theme room! Loved the glow of the volcano! Fun

Leisure Partner

8/10

Excellent

16 Jan 2023

Debra

The actual room was very nice and the area quiet.
Close driving distance to the national park.

There were no staff there and it was self check in.I think only 1 other person staying there when we were there, so it felt very isolated set back in the forested area,that part was a little creepy. I wouldn’t have wanted to stay there as a single person.

Leisure Family

10/10

Exceptional

08 Nov 2022

Rasamy

Was not aware this place was self service/ self check-in until after it was booked. The facility is unique & not for everyone. The Koi pond & garden is nice but can use some TLC. It is close to the Volcano National Park.

Leisure Partner

10/10

Exceptional

04 Jul 2022

Yuan

A house in a rainforest. This is an unique experience for us.

Leisure Family

6/10

Pleasant

26 Feb 2022

Verified traveler

Expensive. Furniture rickety. Loud from dehumidifier and heater. Bed comfortable. Used kitchen sponge. No directions for garbage removal or emptying the dehumidifer, which filled up in less than a day. No comfortable place to be when not in bed.

Friends_and_family Friends

10/10

Exceptional

22 Feb 2022

Cliff

Unique experience in a generous size room. The coffee maker, microwave and refrigerator were a welcome surprise. Loved the large bathroom and comfortable bed.

Leisure Family

8/10

Excellent

19 Feb 2022

Mike

Interesting place. It was self check-in which was different, room very clean but strange set up. All in all, had a good time.

Leisure Family

4/10

Poor

17 Feb 2022

Dennis A

Could be charming, but grounds are neglected and furniture inadequate. ONE chair for a \"self-catering\" room? Does the second guest stand to eat? Room had 2 small nightstands and one larger that doubled as the \"counter\" for the \"self-catering\" barely enough room to prepare coffee. Our companions' room did not even have the self-catering for one friendly worker that we happened to meet b/c we found the property early, saw no one. Note on advance email that \"there are only two of us for 3 properties\" apparently was the excuse. Must email to communicate, phone calls unanswered. My advance email went unanswered. Dirty, sagging cushions on the porch chairs. Dead ferns & foliage lying all around. That is not \"ecological.\" Business cards state \"mini wet bar\" and \"cable TV.\" TVs were mounted, w/ a sign \"do not work-amenity coming in the future.\" Sign in lobby \"to print boarding passes, see front desk;\" which did not exist. Because of confusion about how to enter the locked interior, some guests looked for their units via the unit porch doors, which HAD NO NUMBERS. At 11 PM an arriving guest tried his key in our exterior door. We are familiar w/ Volcano; stayed at another property in in the past. We know that none are luxurious, but this property was unacceptable, except for the bathroom. Tiny, but beautiful new tile work in the shower. Apparently the electrical wiring is not quite adequate, however, as there were instructions & warnings about using the hair dryer.

Leisure Friends

10/10

Exceptional

21 Jan 2022

Michael

Very nice place!

Leisure Friends

2/10

Poor

22 Nov 2021

Sabrina

This probably is poorly kept and dirty. I was shocked to see insects everywhere, dirty walls and carpet, and damaged furniture and bed with exposed staples. Staying here may leave you with an infection of some sort.

Leisure Self

10/10

Exceptional

29 Oct 2021

Broc

This property is quiet and clean.

Leisure Family

2/10

Poor

16 Sep 2021

Timothy Allen

The picture in the listing is not where i was sent. Turns out to be a 2 star hotel. Never saw a face and no one picks up the phone.

Leisure Self

10/10

Exceptional

05 Sep 2021

Verified traveler

Amazing night in the middle of Volcano. The room was comfortable and clean as well as the bathroom. The check in and out was easy to do it, they give you all the instructions before arriving. I’ll recommend this place. Keep it up!

Partner

10/10

Exceptional

11 Aug 2021

Verified traveler

Perfect location to explore the geology of Hawai'i. Old 1912 home full of personality. Kitchen has an awesome gas stove. Lots of room in common areas - that anyone would complain about this place is baffling.

Leisure Self

8/10

Excellent

06 Aug 2021

Verified traveler

Very private and quiet, not much service if it had been needed.

Leisure Self

10/10

Exceptional

06 Aug 2021

Verified traveler

Beautiful garden!!!!!

Leisure Partner