Name: Zorlu Grand Hotel Trabzon
Address: Kahramanmaras Caddesi, 9 8 8, Trabzon, 61100, TR

10/10

Exceptional

03 Jul 2026

Bassam

Very good location

Partner

6/10

Pleasant

15 Jun 2026

Samir

Location is perfect and easy excessable to all places. Breakfast is normal. Service is normal.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Nigar

Great location and nice room.

8/10

Excellent

01 Jun 2026

Adem

Mitt i centrum
Fantastiskt läge

Partner

10/10

Exceptional

28 May 2026

Salem

Great location

Friends

10/10

Exceptional

28 May 2026

Salem

Good option

Friends

8/10

Excellent

06 Apr 2026

derya

All is good. Just a caution ; the beds are super soft and ı have back problems. So 1st night was a big problem for me. They fixed it for the 2nd night by putting an extra layer on top of the bed. Then it was OK. IF you are NOT comfortable with soft beds, be aware

Friends_and_family Friends

10/10

Exceptional

05 Apr 2026

Recep

Lokasyon olarak merkezde kahvaltı güzel temiz otel resepsiyondaki çalışan arkadaşların inisiyatifine kalıyor oda seçimi

8/10

Excellent

21 Mar 2026

zhinar

Smart staff and service

10/10

Exceptional

23 Feb 2026

Patricia

Very clean and spacious room, super friendly and helpful staff, beautiful hotel with perfect location, absolute great value for money, underground parking which makes it even more convenient, highly recommended

Partner

10/10

Exceptional

28 Dec 2025

Ferda

Shopping in the lower floor. Very clean room and hotel. Concierge knowledgeable and helpful.Restaurant very nice and good selection at breakfast buffet.

Leisure Family

8/10

Excellent

19 Nov 2025

Tevfik Serdar

Oda buyuk, yastiklar ve yatak konforlu, sicaksu iyi calisiyor, sadece oda havalandirma sistemi cok sesli, acik unutursaniz gece uyandirabilir

10/10

Exceptional

05 Nov 2025

Issam

good food.

6/10

Pleasant

31 Oct 2025

H Serdar

The location is great — nearby shops are very convenient.
Front desk staff are excellent — very professional and helpful.
However, other staff members are just average, and the sauna and spa service staff are below average.
Overall, it doesn’t fully feel like a 5-star hotel; more like something between 4 and 5 stars.
Still, it’s the only good option in the city center.

Partner

10/10

Exceptional

11 Oct 2025

Nancy

Excellent staffers

Leisure Family

10/10

Exceptional

11 Oct 2025

Nancy

Excellent staff.

Leisure Family

8/10

Excellent

06 Oct 2025

YAKUP

Clean room, too crowded breakfast hall

Partner

10/10

Exceptional

31 Aug 2025

Bülent

Nil M

Çok memnun kaldık, temiz geniş odalar, iyi kahvaltı, güleryüzlü personel… Daha ne olsun. Resepsiyona ayrıca teşekkür ederiz, bizi erken gelip rica etmemiz üzerine odaya vaktinden önce aldılar ve odayı upgrade ettiler

Friends_and_family Family

8/10

Excellent

18 May 2025

Serhan

This is a fine hotel, noting spectacular, quite dated and showing the age. Great location. If the price is right, a good option.

Business Self

10/10

Exceptional

10 May 2025

Georgia

It is a wonderful luxury hotel very central We had a great stay”, we had two connecting rooms which were large and comfortable.. A big bowel mand water waiting for us. We did not have time to use the facility, but they had Turkish bath and spa option. Highly recommend it. The only thing is I would ask for non-smoking room

Friends_and_family Family

8/10

Excellent

05 May 2025

Vladimir

Good choice for downtown Trabzon

10/10

Exceptional

04 Feb 2025

Fatih

Harika otel di.tam merkezde eahat ulaşım.servis ve ilgi güzeldi.

Business

8/10

Excellent

16 Nov 2024

Mohammed

It was clean and convenient

Leisure Partner

10/10

Exceptional

28 Sep 2024

Yahya

Nice

10/10

Exceptional

20 Jul 2024

Mohammed

It’s v good clean good staffs

Leisure Family

10/10

Exceptional

11 Jun 2024

Suad

I only spent 1 day in at the hotel and it was siimply amazing. I haven't slept so well in ages. The beds are so comfy and room super clean.

At check-in & check-out Sefa was amazing and very sweet. I was even given a free upgrade.

The location cannot be better - right at the city centre near all services and all the shops.

I loved it!

Leisure Friends

10/10

Exceptional

25 Oct 2023

Khalid

It was amazing

Friends_and_family Family

10/10

Exceptional

18 Jul 2023

Ahmed

Very nice and friendly staff

8/10

Excellent

08 Jul 2023

MASHAEL

Good location, near shopping area , cafes and restaurants
Easy to reach the beach

Leisure Family

8/10

Excellent

27 Aug 2022

Rashid

Great location but not value for money

The hotel over all is ok but they forgot to clean my room and excuse was I did not requested for cleaning ? They did not have Buisness center ? Break fast was more Turkish and 90% guest was from gcc?
Carpets in lobby was dirty ? No body ask if I need car booking for airport ? With difficulty
We found taxi ?
People have to be more welcoming ?

Friends_and_family Family

8/10

Excellent

22 Feb 2022

Saud

Location

Friends_and_family Friends

10/10

Exceptional

01 Jan 2022

KHALID

Amazing staying

Friends_and_family Family

4/10

Poor

30 Oct 2021

Naveed

Not a pleasent experience at all.

Not a good experience at all. Service was very bad, rooms were not as good as you see in the pictures. Heavy smoking smell in both of our rooms even tough i strictly requested them non smoking rooms. AC noice was loud and irretating. Room service was bad, we asked for tea bags at 7pm and they said mini bar service is closed you'll get it in the morning so i had to run to supermarket to get extra water along with tea bag. Besides reception staff all others were rude. Only advantage was that it is in the city but for us didnt matter as we had our car.

Friends_and_family Family

10/10

Exceptional

24 Oct 2021

bader

nice accommodation

Leisure Friends

8/10

Excellent

22 Oct 2021

Rami

Excellent location. No Pool or Turkish Hammam

Best location for shopping. In the center of the old city near Meydan. Decent breakfast. Clean. Excellent staff and room service.
No pool.
No Turkish Hammam. ( under maintenance ).
Spa only for men.

Friends_and_family Family

4/10

Poor

10 Feb 2021

Verified traveler

This’s not a 5 stars hotel by any means, a reassessment of the facility should take a place. The only thing that is 5 stars about this hotel are the professional staff, other than that the room was not clean at all. In fact it was stinky with a bad smell. The conditioner didn’t work and we had to open windows to be able to have a good ventilation. The hotel is located in city centre so the street noises were loud. And if you closed the windows the room will just turn into a 40 degrees box because of the broken conditioner.

10/10

Exceptional

23 Oct 2020

Ali Salim

Pleasent and confort

Friends_and_family Family

8/10

Excellent

06 Oct 2020

Faisal

Nice location

Friends_and_family Family

10/10

Exceptional

04 Nov 2019

A C

Trabzon great hotel

Excellent trip to a very interesting area

Friends

10/10

Exceptional

24 Oct 2019

Fihmi

Great

At the center of the city the hotel is clean and our stay was amazing we enjoyed the Turkish bath and massage at hotel

Partner

6/10

Pleasant

19 Oct 2019

Alhami

Reception is good and nice but the rooms are not as described the hotel needs renovation

Partner

10/10

Exceptional

14 Oct 2019

Verified traveler

LOVED EVERYTHING ABOUT THIS HOTEL! Service is perfect!

Family

6/10

Pleasant

16 Sep 2019

Turgut

Staff needs help in providing a customer service. Specifically, reception, bell boys and whole way staff need help. They are friendly but not very efficient in doing their duties. We arrived around 10:30 pm and there was no park space in front of the hotel so I left the car on the middle of the street. As I walked I asked if any can assist in parking the car and getting the luggage, I was directed to the receptionist. While I was checking in two gentlemen were asked to assist with parking and getting the luggage. They never made it to the car. I went out to see what is going on because my family members were still at the car after 15 minutes. Service at Restaurant during the breakfast was slow as well. Over all hotel facility was acceptable but we would not be returning to this hotel soon.

Leisure Family

6/10

Pleasant

06 Sep 2019

Maha

Furniture was old and dated. And I couldn’t sleep well, all night my body was itching me under the sheets

Family

8/10

Excellent

30 Aug 2019

Niyazi

Very central

Partner

10/10

Exceptional

18 Aug 2019

MOHAMMED

Great Hotel in the center of the city

Family

10/10

Exceptional

14 Aug 2019

Naif

Great location

Great location

Friends

4/10

Poor

18 Jul 2019

Verified traveler

Bad room due to bad smell and, other wise it ok and the price too high compare to other hotels

Leisure Family_with_children

10/10

Exceptional

09 May 2019

Verified traveler

Nice place, i i go back to this city, it will be my choice

Leisure Self

10/10

Exceptional

05 May 2019

MAZEN

Excellent

It was amazing

Family

8/10

Excellent

03 May 2019

ManalOthman

I liked the location, breakfast, cleanliness and staff cooperation and friendless.

I mostly disliked the air conditioning as its twas too hot all over the hotel. Management stated that cooling starts on specific date irrespective of temperature inside the hotel.

Leisure Friends

8/10

Excellent

20 Apr 2019

Abdulrazzaq

The hotel a nice one with very good location in the heart of city center. Unfortunately the rooms were too warm although the heating was off. Each room had one window overlooking the lobby, so there was no air cooling the room. For 2 nights we could not sleep properly and we left to another hotel although we have paid for all our stay in Zorlu Grand Hotel.Also you didn’t informed us that maintenance work was going on in the hotel.

Friends

10/10

Exceptional

16 Apr 2019

Mageed

The location of the place and the large space of the place all give the impression of comfort and tranquility .. Moreover, the superior handling by all employees, especially reception staff ..

Thank you for your hospitality..

Leisure Family

10/10

Exceptional

19 Mar 2019

Verified traveler

everything was excellent

10/10

Exceptional

22 Jan 2019

Verified traveler

Nice otel , in middle of city center , friendly staff , clean rooms good room service

10/10

Exceptional

30 Oct 2018

Daniel

My stay at Zorlu Grand Hotel Trabzon

I like that this hotel has stores in the lower level, they have a restaurant, gym. I love there small steam room I had it all to myself. They have a swimming pool. The only thing I didn't like was they didn't have enough power outlets.

10/10

Exceptional

25 Oct 2018

Mohammed

Ideal location high class hotel.

Nice and easy.
Hotel staff very cooperative. Some staff require improvement in their English communication.
Hotel location is excellent with easy access to everything.
Buffet breakfast does not rank 5 star. A big improvement in quality and availability of varieties is a must.

Family

8/10

Excellent

19 Oct 2018

Sean

Located in the heart of Trabzon center . I just stayed for one night ..

10/10

Exceptional

05 Oct 2018

Aldallal

Very nice Hotel with very good location and very good staff in the reception and every corner of the Hotel

8/10

Excellent

04 Oct 2018

Verified traveler

Very good Location but the hotel needs to be Refurnished

8/10

Excellent

22 Sep 2018

SALEM

Nice hotel ...
Excellent Location ...
Large Lobby ...
Friendly staff ...
Big Room ...

8/10

Excellent

22 Sep 2018

Verified traveler

Great location of nice hotel

The hotel is very nice and comfortable and its located in prime location at the city center.

All you need is around the hotel and two minutes of walking away from the Maydani park.

I'd like to highlight the rooms furniture are old and needs to be renewed as well as the bathrooms fixtures. Water supplied by mixers is needed for the shower and sink.

Friends

6/10

Pleasant

06 Sep 2018

Abdullah

Requested king-size and i got 2 spared beds also they told me the restaurant is open till 12 am and when i went the clsed at 10 pm

10/10

Exceptional

06 Sep 2018

abdullah

Nice and perfect

Good experience, I will come again soon.
Better to try this hotel

8/10

Excellent

05 Sep 2018

Huda

I had a great time it has agreat location and the staff is great tge only thing is that the hotel is a little bit old it needs renovation

6/10

Pleasant

28 Aug 2018

ali

Good location bad service

Staff specially at reciprion need to be more eager to help the hotel residents
Most seemed drained and unwilling to help. I felt like I was dragging answers from them, then they give you a quick easy answer to make you go away.

Family

10/10

Exceptional

24 Aug 2018

Emad

Amazing time in the black sea area of Turkey

It was an amazing holiday
Highly recommended

Partner

6/10

Pleasant

05 May 2018

waleed

Very bad experience with the hotel management that cussed us to not stay at the hotel and looses our payed Three Nights. I will never try to stay at this hotel again.

2/10

Poor

05 May 2018

Sultan

Bad air conditioner

Not good

Friends

8/10

Excellent

26 Apr 2018

Verified traveler

Nice and cosy hotel

Very happy with my stay. Very central. Has all the facilities. Buffet breakfast is setup really well.

6/10

Pleasant

13 Apr 2018

Atalla

nice hotel close to the centre

very clean ,close to every thing ,very helpful staff

6/10

Pleasant

24 Mar 2018

yakup

Nice and beautiful

If I come Trabzon again in the future, I will definitely stay at the zorlu grand. Thanks for your warm welcome.

10/10

Exceptional

26 Jan 2018

mousa

Great location and very clean hotel. The breakfast is very delicious

10/10

Exceptional

19 Jan 2018

Verified traveler

Very nice hotel and perfect location
Very clean
Friendly
I will come back for sure

10/10

Exceptional

16 Jan 2018

Bassam

Just two nights but it was Amazing

The hotel was very clean and quiet You can feel the luxury The hotel staff were very respectable, I would recommend all my friends to stay at this hotel and I will book it again whenever I return to Trabzon.
⭐️Thanks again Zorlu Grand Hotel Trabzon ⭐️

8/10

Excellent

14 Jan 2018

Ayesha

Very good convenient location

Family

8/10

Excellent

22 Dec 2017

Verified traveler

Central location

Happy with this hotel overall, central location and good food. Hotel staff friendly.

10/10

Exceptional

03 Dec 2017

Verified traveler

Amaaaaaaazing

Amaaaazing hotel with amazing location location

Family

10/10

Exceptional

27 Nov 2017

Verified traveler

very nice hotel

its my first time booked with cheap tickets,and its a nice Experiment

10/10

Exceptional

24 Oct 2017

nawwaf

In the city center close to all services

The hotel is close to all services as well as close to the old market and offers transportation to all parts of Trabzon that you need to visit

8/10

Excellent

04 Oct 2017

rashed alshadad

Hotel very good location

Very good experience I have a command my friend to stay in this hotel in the future

8/10

Excellent

02 Oct 2017

khalid

Not bad

Zorlu is a good hotel but not cheap tho, I booked it because I wanted something in the city center and has all facilities because my father always like walking around in the evening and early morning. However, I think there are good and cheaper hotels around the Myden ( city Center) but Zorlu has some facilities like swimming pool and massage ++ that are not available in other hotels around Myden. it all depends on your needs and with whome you are travelling. But overall, I enjoyed my stay there.

8/10

Excellent

21 Sep 2017

Verified traveler

Good not bad but the room little bit small
Another hunt the location is very good

8/10

Excellent

12 Aug 2017

Asiya

A pleasant stay in city center.

The location is very good in city center. Hotel is good. breakfast was very nice . Unfortunately my room a/c. was not cooling.

Family

10/10

Exceptional

21 Jul 2017

w. almaghamsi

Very nice hotel.

فندق جميل جدا وموقعه ممتاز وطاقم الفندق ودودين ومتعاونون جدا.
يقع وسط السوق وبالقرب من ميدان اتاتورك وحوله مطاعم تقدم الأكل التركي بطريقة جميلة ولذيذة.
السوق به كل سي تقريبا.
خدمة صف السيارات لدى الفندق راقية وسريعة.
حقيقة استمتعت جدا في هذا الفندق.

6/10

Pleasant

04 Jul 2017

nibras

The only good thing is the location

The location was good but the service was bad
The AC was not working properly
We complained but they didn’t fix
Room is clean but very small and the toilet is very small also

Partner

8/10

Excellent

25 Jun 2017

Sami

-

Good stay

6/10

Pleasant

09 May 2017

Verified traveler

i stay 1 night only

I stay at room 427 not good room the A/C not work Very hot and the bath rom small its 3 star hotel not 5 star the soud from ather room very clear not good room and old

8/10

Excellent

01 May 2017

Mohammed

Satisfactory location to stay in Trabzon

We arrived to hotel at 15:45hrs. our room was not ready we had to waite for the room to get ready.

Partner

8/10

Excellent

01 May 2017

Verified traveler

This hotel a little bit old. The staff was not so interested with you. Breakfast was a little chaotic. There was always something missing cheese, bowl etc..

8/10

Excellent

27 Apr 2017

nayef

Nice an clean hotel close to shopping area and restaurant

Partner

10/10

Exceptional

31 Dec 2016

Verified traveler

Nice experience and very good and friendly staf. I will recommend this hotel for anyone.

8/10

Excellent

26 Oct 2016

Andergeeri

It's fine

It's a 5 start hotel, so it's expected to act as 5 start hotel.
yet, I used to park my car myself daily. Also, there was a breakfast in the hotel, so I have daily struggle that I serve a tea to myself, though it's not self-service. on the top of that, one day I asked the waiter to fill up 3rd time, he started to show that he's unhappy like if I'm asking much !!!!!! -I'm a tea addict so I don't mind refilling myself, don't offer something that you cannot or you don't wanna do/give-
overall, I stayed in the hotel because it's at the center for 9 consecutive days, and price is fairly ok compared to a 5 stars hotel. In fact, I was planning to change the hotel but, the deal was really good with the price !
Staff need better attitude, honestly.
trabzon is a center city among all charming villages and sightseeing in north turkey !

6/10

Pleasant

18 Oct 2016

Marwan

A modest upgrade for an old downtown hotel.

It was fair

Partner

8/10

Excellent

29 May 2016

Verified traveler

Short Stay

Excellent Hotel, Good Service, Great Food and Nice City

Partner

10/10

Exceptional

28 Oct 2015

Paulina

Very clean and comfortable

Very nice hotel, felt almost like home - cozy and clean.

Family

6/10

Pleasant

11 Oct 2015

Verified traveler

Trabzon

Great location

Family

10/10

Exceptional

10 Sep 2015

ABDULRAHMAN

my stay was better than my expectation.

Partner

8/10

Excellent

30 Aug 2015

Verified traveler

Nice city hotel. Recommended for both business and leisure trips. Doorman and breakfast service could be little more professional but the staff was very friendly though.

8/10

Excellent

07 Aug 2015

ADEL

Good hotel

It's very nice and clean

Family