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Residence Inn Sioux Falls
Sioux Falls - SD · United States
4509 W Empire PlaceView location
8.6/10Excellent431 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition8.6/10 8.6
Location8.8/10 8.8
Neighborhood9.0/10 9.0
Quality2.0/10 2.0
Value7.0/10 7.0
Amenities8.4/10 8.4
See all ratingsPhotos are not available for this hotel yet.
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Residence Inn Sioux Falls
With a stay at Residence Inn Sioux Falls in Sioux Falls (Mall District), you'll be within a 15-minute drive of Denny Sanford Premier Center and Falls Park. This hotel is 0.1 mi (0.2 km) from The District and 0.1 mi (0.2 km) from The District - Sioux Falls.
Make yourself at home in one of the 66 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.
Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
1:00 AM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Important information
-
You need to know
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Pet deposit: USD 75 per stay
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
The District
0.2 km / 0.1 mi
Empire Mall
0.2 km / 0.2 mi
The Outdoor Campus
1.7 km / 1.1 mi
Minnehaha Country Club
2.4 km / 1.5 mi
Cinemark Century Sioux Falls 14
2.6 km / 1.6 mi
Avera on Louise Health Campus
3.1 km / 2 mi
Avera Health
3.3 km / 2 mi
Avera Hospital
3.4 km / 2.1 mi
Augustana College
4.3 km / 2.7 mi
Great Plains Zoo
4.4 km / 2.7 mi
Midco Arena
4.8 km / 3 mi
Delbridge Museum of Natural History
5.2 km / 3.2 mi
Edith Mortenson Theatre Center
5.5 km / 3.4 mi
Center for Western Studies
5.6 km / 3.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Residence Inn Sioux Falls
100
reviews shown
Constance
GREAT STAFF! Smaller gathering space , breakfast area, or Lobby than most Residence Inns. Clean Rooms. Great area as can walk to the Empire Mall! Excellent restaurant a 1 minute walk called ROAM. GREAT LOCATION!
Bruce
Every single staff member was a pleasure to interact with. We couldn't have been happier with the staff. On the negative side, the pool was down when we got there, however the next day it was open. Also, the only ice maker is out of order. The furniture is tired and worn throughout the facility. The chairs in the breakfast area and in our room need to be replaced. In my opinion, I would say the hotel is several years overdue for an upgrade. I'm surprised that Residence Inn doesn't hold the owners to higher standards. Details, details, details. The kitchen in our room had only one fork, we asked for more and we never got anymore utensils (they probably don't have extras, so we grabbed plastic from the breakfast bar, and there were no microwavable cooking vessels just cheap stainless steel pots that were functionable for stovetop cooking. The breakfast was ok not great. We stayed 5 nights so after a while eating the same type of potato grew old. They did change up the protein each day thankfully.
Gerry and Elaine
Breakfast was excellent. Rooms were clean. Staff were friendly.
Christy Kearbey
Very nice apartment Hotel room with residential refrigerator, 2 eye cook top, microwave. We traveled with 2 older kids and was very comfortable.
DAVID
Clean rooms, very friendly staff
Judith
It was delicious
Timothy
Breakfast was great, space is always great, one of the two dining area chairs was worn heavily like not even garage sale worthy. Also key cards didn’t work right way when we got there at midnight.
Jeff
The people are the best. Check in and out and the breakfast staff very kind and helpful. Chair vinyl on some seating needs some love. Breakfast options very good.
Tiffanie
The staff was very nice! Kudos to Julia! Bummer the hot tub was down, but understandable that it's gonna happen sometimes, right?! Clean, comfortable. All in all, great stay, great value! Thanks!
Craig
Nice location. A bit dated
BARRY
The room was excellent. Very roomy, clean. Lots of pillows, an extra blanket. Would stay again!
Jeffrey
Clean room, friendly staff, and great breakfast!
Kent
Bedroom TV didn't work. Breakfast bar poorly stocked.
Jody
Extremely disappointed. Paid extra to stay here. NO HOT TUB, no notice. Room smelled. No bedding for sofa bed. Worst breakfast selection of 5-motels in 5-days. Lots of vehicle noise. King bed was very comfortable. Will not come back.
Jade
Staff was nice, the property is a bit dated, parking lot is brightly lit.
bruce
All was clean and comfortable
Caitlin
The stay was amazing
Connie
no Hot tub needed it for my back
Jerad
The pool was nice. No hot tub as advertised. Breakfast was adequate. He whole place could really use an update. The room was surgace level clean but didn't get deep cleaned between guests. That doesn't bother us much though.
Is this hotel for you?
Traveling for work? Yes.
Budget family trip? Yes.
Romantic honeymoon? Probably not.
Germaphobe/neat freak? Probably not.
Is this hotel for you?
Traveling for work? Yes.
Budget family trip? Yes.
Romantic honeymoon? Probably not.
Germaphobe/neat freak? Probably not.
Norma
Room door had hand prints all over. Room ok. Not the cleanest. Staff was amazing very helpful.
Spa wasnt working and that is one of the reasons I book this hotel. Very sad.
Spa wasnt working and that is one of the reasons I book this hotel. Very sad.
Thomas
Everything went as expected. Good overall.
ROB
Very nice room .. clean
Heather L
Clean room & hotel. Parking lot needed some ice melt. Breakfast would have had more variety. Staff was very attentive but discuss saving what’s leftover to serve again the next day when you’re out of earshot of the guests.
Kevin
Shops nearby
Emily
Nice, clean hotel
Holden
Front desk was very helpful and courteous. Room was clean and cozy. Loved the space of the studio room. The TV picture was a little glitchy though. There were horizontal lines through it that made it annoying to watch.
Erika
I had an issue with the 1st room and the hotel manager comped the 1st night and moved me to another room. Plus we got delayed due to the FAA /Federal Government shut down and the manager gave me a lower rate. The staff and the managers were AWESOME.
Chad
Went early to sit in the hot tub. Hot tub was closed for water imbalance
Peggy
bathroom toilet had issues overflowing and it took several calls to finally get someone to fix the problem
Timothy
Clean quiet friendly
CHARLES
Quiet and convenient
Meri
The room was clean and quiet with a convenient layout and comfortable bed and furnishings.
steve
If you want an old noisy property with an out of order pool, this is the place for you.
Jeethendra
old property
mark
The hallways smelt awful. I don't know what it was from but it smell like cigarettes and cigars. it wasn't a bad place but it wasn't worth half of what I paid for it
Kimimila
The property was well-kept and remained clean throughout the stay. The location is in a great spot- near the interstate and mall.
La Vegas
Great sleep was had!
Stay was exactly what we needed! Clean, conveniently located and spacious.
Kenneth
The hotel was really clean and the staff was courteous and helpful. We will definitely stay there again!
Dustin
The only complaint I have is the pool/hot tub was not clean. We found a bunch of metal wires almost like a wire brush broke off in the pool. We found this out from our reusable water balloons. The magnets on them collected a bunch of wires and one stabbed me in the thumb. All we received was an apology.
David
Rr
Audi
The hotel is updated and clean. Our room was nice and clean, but the king size bed was terrible. Also, the pillows were not good. My wife and I did not sleep well. Otherwise, our stay was good.
Verified traveler
Kinda run down , tv didn't work , hot tub was down , could be a nice place of the maintenance was kept up
JULIE
Great property but an even greater staff. So friendly and helpful
Rachel
The cleanliness and kindness of the staff are what really shined while staying here. I would highly recommend staying here to anyone considering staying in the area.
Marty
Everything was great
Jeff
Worked well for us.
Trevor
Overall Great Place to Stay
Check in was easy and the staff was friendly. Breakfast had more options than most hotels and tasted fine. When I asked for an extra pillow they tracked one down for me with no problem. Nothing wrong with the pillows, just a personal preference that they were too soft for me but the wife liked them. Only downfall was the couch had a big, dark stain on it. Wasn't going to let it ruin my stay though.
Heather
Room was filthy and obviously \"pet friendly\" as there was dog hair allover the furniture. I have allergies and was congested for 2 days after my stay. The pull-out bed had a soiled mattress pad and hair on the blankets. Older pool/hot tub and cloudy water in hot tub. Breakfast didn't start until 7 and we had to leave prior to that so didn't get breakfast, not sure what it consisted of. Only stayed here because someone else in our group was staying there and our child wanted to be with a friend.
Heather
Not great
No one was at the front desk when we checked in. I had to call the front desk and after 5 minutes or so an employee finally came. The front desk employee was rude to my 12 year old when he asked for a cup. The room smelled stale like old cigarette smoke that they had tried to cover up. The entire hotel is old and run down/in disrepair. The pool area is horrible. Dead bugs in the floor and crumbling walls. There is a gigantic pool lift between the hot tub and the pool so if you’re an adult sitting in the hot tub, you can’t see your kids swimming in the pool. The only positive was the breakfast was amazing. Everything was fresh, delicious options and the staff kept everything clean and refilled. Also this is in a very run down area of town by a dilapidated mall. Not the best experience by any means.
Sara
Nice
Ann
Very friendly staff
Kati
It was a great location!
nina
very old and run down. looks nothing like the pictures. very disappointing for a lot of money each day.
Codi
Clean, friendly front desk and just a great place to stay
Sara
Everything was great except the toilet kept getting clogged. A maintenance worker was sent immediately and said the water tank wasn’t getting enough water to flush it down.Our room was close to the exit door so people going up and down the stairs all night was really loud. I’ve stayed here 3 other times and no issues at all so we will try it again.
Jen
Friendly staff
Elmer
Good service
Sara
It was my second stay at this property and it was nice and clean. Staff were polite. Really nice area.
Vijay
Was very quiet for a busy area. It was raining, windy and cold on our stay. I was traveling with two seniors and it would have been nice to have an awning or a shelter driveway to drop them off. Unfortunately they got wet and caught a cold. Hopefully next time visiting. The hot breakfast could include maybe hash brown with the eggs. Great hot n cold beverages selections.
Lori
5 star
It is very clean and easy to get to. Breakfast this time wasn't as good as it has been in the past.. but overall this is an excellent Residence Inn.
Justin
Everything was clean. Didnt like the shower at all. A chair in our suite was all torn up on the top and loud creaking upstairs...we were on the first floor.
Breakfast was okay. They were running out of everything by 8 o clock.
If your looking for a clean place and close to the distric i recommend....but dont expect much other than that.
Breakfast was okay. They were running out of everything by 8 o clock.
If your looking for a clean place and close to the distric i recommend....but dont expect much other than that.
Sara
Property was very clean. There was a basketball court, pool, and nice courtyard. Staff was very nice. Only issue was breakfast wasn’t that great few options and not very good options at that. Didn’t bother us much because we had a full Moro so we could have cooked our own breakfast. We will definitely stay again!
Juvenal
Is accessible to my needs
Sandra
You'll be sorry
We liked the size of the room and it's layout. However, the carpet was dingy looking and felt that way as well. There were 2 spots on the carpet in a major traffic area, that you stuck to if you accidentally stepped on them. The sofa also had a big spot on the cushion one would sit on. I called the main desk and told them about my issues and they said they would get it taken care of. What they didn't tell me was that it was going to happe4n after I checked out of the hotel!!! Told the front desk as we were leaving for home that these 2 issues had NOT been taken care. A very non-chalant \"I'm sorry\" was the reply. Asked for some type of credit on my bill. Was told I would be getting an email from the manager by that afternoon. STILL waiting!!!
David
Room size and convenience to other amenities was excellent.
Josefa
Nice motel to stay if you're in Sioux Falls
Overall stay experience is good, not great.
Michael
Front desk wasn’t professionally dressed. The sofa in our room had stains.
David
Very nice room.
Karen
Our stay was super
Patrick
Property apeared to be understaffed; however, my needs were basic and no issues.
Verified traveler
Update needed!
The staff and actual room were wonderful but the hotel as a whole was super dated and dirty. The first time I went to my room there was a big black full garbage bag laying on the floor in front of my room - it stayed there for the 2 days I was there. The wall paper and carpet is really horrible in the halls. The side door which was right by my room never locked which didn't make me feel very safe.
Jeffrey
It was very good, with a comfortable bed, clean, and spacious.
Kevin
Very relaxing stay. Rooms were very spacious, quiet, and comfortable. Very convenient for shopping and dining.
Cindy
We would stay here again, staff was great and suite was like being at home. Very comfortable!
Kent
4 day stay. Day 2 the key cards didn't work. Reprogrammed keys immediately did not work. Keys had to be reprogrammed 5 times in 4 days. No apologies, ever. \"Here you go, Hon.\" Keys never did operate the east exterior door. When I mentioned this to management they were aware of it and blamed it on the weather. Next day the door was rigged to not latch. Problem solved but no security. There were sketchy people hanging around the east door smoking cigarettes. A Mercedes convertible was parked there the entire time in a premium spot. Same car still there a week later. People are living there. Lots of dogs. No vending machines and the front desk is out of stock on items. Parking lot was unsafe to walk due to packed snow and ice. No ice-melt applied to parking slots. I don't understand the high ratings for this place.
Kathi
The lady at the check in desk was awesome, so friendly and kind and also a quick smooth experience. This hotel suite is amazing!
Debra
Rooms are big. Live the kitchen. Could use high rise toilets. Could use more channels on tv. Would like bread to make toast.
Niles
Very nice room. Staff was helpful and professional.
Lisa
Staff was very friendly - breakfast service was exceptional. Wish the fitness room had a bike or other options
Barry
.
Bonnita
Excellent
Barb
Great Stay!
Had a great time. Room Was perfect for our needs. Staff friendly. Have stayed here before and always consistently great.
Devin
I liked the location of the hotel.
The hotel was very outdated, the elevator door wouldn't shut, their were bugs in our bed, and a bug bit my child while we were in the pool.
The hotel was very outdated, the elevator door wouldn't shut, their were bugs in our bed, and a bug bit my child while we were in the pool.
Duncan
GREAT Service at a GREAT Rate
Derick
Great and convenient place to stay
Troy
Gail who checked us in was absolutely amazing!
Roger
Our room was cold. In spite of turning the thermostat to 77, the room was cold.
Neal
Nice place to stay
Very clean. Very comfortable. Nice beds. Showing it's age a little but would stay again.
Mary
Great place to stay.
The staff here are truly amazing. Quiet and safe hotel. Very clean rooms and common areas. Breakfast was hot and tasted great each morning. Comfortable beds and the rooms are nice size. Close to shopping and great food. We will be back for sure.
Pamela
Wonderful Stay!
We loved suite. It was roomy, clean and comfortable.
We were there for 9 days and hated to leave.
We were there for 9 days and hated to leave.
Verified traveler
Dirty-Dirty-Dirty. The staff was very rude. We had no soap in our room so she was willing to give us one bar for the shower and none for the sink. We will not be staying here again
Verified traveler
The property is definitely a bit dated, but has been kept up well. The free breakfasts include eggs and sausage. Servicing of rooms appears to have been discontinued for short term guests. The TV system permits use of Netflix and Showtime but streaming other services is impossible.
Verified traveler
This hotel was in a good area. Staff were informative and helpful. However, the bathtub dripped the whole time and the kitchenette sink stunk like someone dropped a dead rabbit and left it for a week.
Tamica
Loved it
The hotel was sooo clean I will definitely be back!!!
I love that the pool was open late, and it was located close to everything
I love that the pool was open late, and it was located close to everything
Verified traveler
Staff was wonderful, even though it was winter I thought it was neat there was a basketball court. Enjoyed how the room felt like it was an apartment
Jamie
Take Your Hard-Earned Money Elsewhere
Unfortunately it wasn't as good of an experience as I would have hoped. We booked the 2-bedroom suite about two months in advance. When we got to the hotel, we were told there's only a handicapped accessible room available, so we should just like it. The room itself was ok, but very outdated. We had a group of 9 of us there in 2 seperate rooms. We had 6 kids along. When we went to the pool, the \"hot tub\" was merely lukewarm at best. When we told the front desk staff, she said thats just the way it is and its up as hot as we can. False!! Then another staff member walked into the pool area and told us there's too many of us and if we want towels we need to get out right now. The pool/hot tub were severely outdated and rather dirty. So we got out and left, so the kids were very disappointed 😞. The cookware (tin pans) in the kitchen area were terrible and couldn't be used for actual cooking. The stove top never got warm enough to actually boil water, so we ended up eating out. Definitely overcharged for less than quality. Take your hard-earned money elsewhere.
Corinna
Nice Stay (With a Teeny Vacuuming Issue)
Second stay at this Residence Inn. The room was clean and the furniture was in good condition. The staff was friendly as well.
The only recommendation I have, is that the cleaning team do a better job in vacuuming the edges of the carpet. In the room we were in, there was dust and small debris along the carpet edge. It was especially noticeable by the vanity area and in the closet area.
The only recommendation I have, is that the cleaning team do a better job in vacuuming the edges of the carpet. In the room we were in, there was dust and small debris along the carpet edge. It was especially noticeable by the vanity area and in the closet area.
Verified traveler
Nice location, nice area for dogs. Clean room, smelled like it had been disinfected.
Tyler
The room was great and clean. I enjoyed the kitchen and large bedrooms.
Location & surroundings
Residence Inn Sioux Falls
4509 W Empire Place, Sioux Falls, United States
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