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Residence Inn Sioux Falls

Sioux Falls - SD · United States

4509 W Empire PlView location

8.6/10Excellent431 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition8.6/108.6
Location8.8/108.8
Neighborhood9.0/109.0
Quality2.0/102.0
Value7.0/107.0
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Sioux Falls

Located in Sioux Falls' shopping district, the Residence Inn Sioux Falls is a short walk from Empire Mall and a quick drive from The Outdoor Campus. This hotel offers convenient access to Avera on Louise Health Campus and Avera Health.

Guests can enjoy various amenities, including an indoor pool, a spa tub, and a fitness center. Additional features include complimentary Wi-Fi, a lobby fireplace, and barbecue grills.

The 66 air-conditioned rooms provide a comfortable stay with kitchens equipped with refrigerators and stovetops, premium bedding, sofa beds, flat-screen TVs with cable, and complimentary Wi-Fi. Conveniences such as phones, safes, and separate sitting areas are also provided.

Guests can purchase snacks at the on-site grocery/convenience store and enjoy a complimentary reception. A complimentary buffet breakfast is served weekdays from 6:00 AM to 9:00 AM. A business center, express check-out, complimentary newspapers, and free self-parking are also available.

Read more about this hotelShow less

With a stay at Residence Inn Sioux Falls in Sioux Falls (Mall District), you'll be within a 15-minute drive of Denny Sanford Premier Center and Falls Park. This hotel is 0.1 mi (0.2 km) from The District and 0.1 mi (0.2 km) from The District - Sioux Falls.

Make yourself at home in one of the 66 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.

Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 1:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 75 per stay
    • Pet fee: USD 75 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

The District 0.2 km / 0.1 mi
Empire Mall 0.2 km / 0.2 mi
The Outdoor Campus 1.7 km / 1.1 mi
Minnehaha Country Club 2.4 km / 1.5 mi
Cinemark Century Sioux Falls 14 2.6 km / 1.6 mi
Avera on Louise Health Campus 3.1 km / 2 mi
Avera Health 3.3 km / 2 mi
Avera Hospital 3.4 km / 2.1 mi
Augustana College 4.3 km / 2.7 mi
Great Plains Zoo 4.4 km / 2.7 mi
Midco Arena 4.8 km / 3 mi
Delbridge Museum of Natural History 5.2 km / 3.2 mi
Edith Mortenson Theatre Center 5.5 km / 3.4 mi
Center for Western Studies 5.6 km / 3.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 66
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired InternetExtra charge
  • Wi-fi
  • Laundry service
  • Babysitting serviceExtra charge
  • Fireplace
Show 15 more facilities & services
  • Hotel safeExtra charge
  • Lift access
  • Newspapers
  • Dining area
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Business centre
  • Indoor freshwater pool: 1
  • TV lounge
  • Hot tubExtra charge
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 46 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable21 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Shower
    • Bathroom

    Facilities with extra charge

    • Tea and coffee making facilities
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Toiletries
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Microwave
    • Fridge
    • Kitchen
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Sioux Falls

    SUITE KING BED ONE BEDROOM

    Room photos

    21 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Shower
    • Bathroom

    Facilities with extra charge

    • Tea and coffee making facilities
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Toiletries
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Microwave
    • Fridge
    • Kitchen
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Sioux Falls

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Sioux Falls

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS AccessibleSUI.B2-H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Sioux Falls

    SUITE TWO BEDROOMS Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 46 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable18 photos

    Room overview

    Smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Shower
    • Bathroom

    Facilities with extra charge

    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • TV
    • Direct dial telephone
    • Hairdryer
    • Safe
    • Wi-fi
    • Toiletries
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Individually adjustable air conditioning
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Sioux Falls

    STUDIO KING SIZE BED

    Room photos

    18 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Shower
    • Bathroom

    Facilities with extra charge

    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • TV
    • Direct dial telephone
    • Hairdryer
    • Safe
    • Wi-fi
    • Toiletries
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Individually adjustable air conditioning
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Sioux Falls

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Sioux Falls

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Sioux Falls

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Sioux Falls

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Sioux Falls

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Sioux Falls

8.6
Excellent
431 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.6 /10
Location
8.8 /10
Neighborhood
9.0 /10
Quality
2.0 /10
Value
7.0 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
16 Jul 2026
Willie
All ok
8/10
Excellent
17 Jun 2026
Constance
GREAT STAFF! Smaller gathering space , breakfast area, or Lobby than most Residence Inns. Clean Rooms. Great area as can walk to the Empire Mall! Excellent restaurant a 1 minute walk called ROAM. GREAT LOCATION!
Family
8/10
Excellent
15 Jun 2026
Bruce
Every single staff member was a pleasure to interact with. We couldn't have been happier with the staff. On the negative side, the pool was down when we got there, however the next day it was open. Also, the only ice maker is out of order. The furniture is tired and worn throughout the facility. The chairs in the breakfast area and in our room need to be replaced. In my opinion, I would say the hotel is several years overdue for an upgrade. I'm surprised that Residence Inn doesn't hold the owners to higher standards. Details, details, details. The kitchen in our room had only one fork, we asked for more and we never got anymore utensils (they probably don't have extras, so we grabbed plastic from the breakfast bar, and there were no microwavable cooking vessels just cheap stainless steel pots that were functionable for stovetop cooking. The breakfast was ok not great. We stayed 5 nights so after a while eating the same type of potato grew old. They did change up the protein each day thankfully.
Partner
10/10
Exceptional
12 Jun 2026
Gerry and Elaine
Breakfast was excellent. Rooms were clean. Staff were friendly.
Partner
10/10
Exceptional
03 Jun 2026
Christy Kearbey
Very nice apartment Hotel room with residential refrigerator, 2 eye cook top, microwave. We traveled with 2 older kids and was very comfortable.
Family_with_children
10/10
Exceptional
27 May 2026
DAVID
Clean rooms, very friendly staff
Self
10/10
Exceptional
23 May 2026
Judith
It was delicious
8/10
Excellent
10 May 2026
Timothy
Breakfast was great, space is always great, one of the two dining area chairs was worn heavily like not even garage sale worthy. Also key cards didn’t work right way when we got there at midnight.
Family
10/10
Exceptional
23 Apr 2026
Jeff
The people are the best. Check in and out and the breakfast staff very kind and helpful. Chair vinyl on some seating needs some love. Breakfast options very good.
Friends_and_family Family
10/10
Exceptional
20 Apr 2026
Tiffanie
The staff was very nice! Kudos to Julia! Bummer the hot tub was down, but understandable that it's gonna happen sometimes, right?! Clean, comfortable. All in all, great stay, great value! Thanks!
Friends
8/10
Excellent
11 Apr 2026
Craig
Nice location. A bit dated
10/10
Exceptional
05 Apr 2026
BARRY
The room was excellent. Very roomy, clean. Lots of pillows, an extra blanket. Would stay again!
Family
10/10
Exceptional
23 Mar 2026
Jeffrey
Clean room, friendly staff, and great breakfast!
8/10
Excellent
22 Mar 2026
Kent
Bedroom TV didn't work. Breakfast bar poorly stocked.
Partner
6/10
Pleasant
22 Mar 2026
Jody
Extremely disappointed. Paid extra to stay here. NO HOT TUB, no notice. Room smelled. No bedding for sofa bed. Worst breakfast selection of 5-motels in 5-days. Lots of vehicle noise. King bed was very comfortable. Will not come back.
Friends
8/10
Excellent
11 Mar 2026
Jade
Staff was nice, the property is a bit dated, parking lot is brightly lit.
10/10
Exceptional
09 Mar 2026
bruce
All was clean and comfortable
Partner
10/10
Exceptional
07 Mar 2026
Caitlin
The stay was amazing
Family_with_children
4/10
Poor
01 Mar 2026
Connie
no Hot tub needed it for my back
Friends_and_family Family
8/10
Excellent
01 Feb 2026
Jerad
The pool was nice. No hot tub as advertised. Breakfast was adequate. He whole place could really use an update. The room was surgace level clean but didn't get deep cleaned between guests. That doesn't bother us much though.
Is this hotel for you?
Traveling for work? Yes.
Budget family trip? Yes.
Romantic honeymoon? Probably not.
Germaphobe/neat freak? Probably not.
Business Family
8/10
Excellent
25 Jan 2026
Norma
Room door had hand prints all over. Room ok. Not the cleanest. Staff was amazing very helpful.
Spa wasnt working and that is one of the reasons I book this hotel. Very sad.
8/10
Excellent
07 Jan 2026
Thomas
Everything went as expected. Good overall.
8/10
Excellent
05 Jan 2026
ROB
Very nice room .. clean
Business
8/10
Excellent
04 Jan 2026
Heather L
Clean room & hotel. Parking lot needed some ice melt. Breakfast would have had more variety. Staff was very attentive but discuss saving what’s leftover to serve again the next day when you’re out of earshot of the guests.
Friends_and_family Family
6/10
Pleasant
30 Dec 2025
Kevin
Shops nearby
Leisure Family
8/10
Excellent
27 Dec 2025
Emily
Nice, clean hotel
10/10
Exceptional
07 Dec 2025
Holden
Front desk was very helpful and courteous. Room was clean and cozy. Loved the space of the studio room. The TV picture was a little glitchy though. There were horizontal lines through it that made it annoying to watch.
Partner
10/10
Exceptional
05 Dec 2025
Erika
I had an issue with the 1st room and the hotel manager comped the 1st night and moved me to another room. Plus we got delayed due to the FAA /Federal Government shut down and the manager gave me a lower rate. The staff and the managers were AWESOME.
Friends_and_family Family
10/10
Exceptional
02 Nov 2025
Chad
Went early to sit in the hot tub. Hot tub was closed for water imbalance
6/10
Pleasant
18 Oct 2025
Peggy
bathroom toilet had issues overflowing and it took several calls to finally get someone to fix the problem
Friends_and_family Family
10/10
Exceptional
03 Oct 2025
Timothy
Clean quiet friendly
8/10
Excellent
02 Sep 2025
CHARLES
Quiet and convenient

Leisure Partner
10/10
Exceptional
06 Aug 2025
Meri
The room was clean and quiet with a convenient layout and comfortable bed and furnishings.
Leisure Partner
4/10
Poor
13 Jul 2025
steve
If you want an old noisy property with an out of order pool, this is the place for you.
Leisure Family
4/10
Poor
07 Jul 2025
Jeethendra
old property
6/10
Pleasant
22 Jun 2025
mark
The hallways smelt awful. I don't know what it was from but it smell like cigarettes and cigars. it wasn't a bad place but it wasn't worth half of what I paid for it
Leisure Self
8/10
Excellent
20 Jun 2025
Kimimila
The property was well-kept and remained clean throughout the stay. The location is in a great spot- near the interstate and mall.
Business_and_leisure Family_with_children
8/10
Excellent
26 May 2025
La Vegas

Great sleep was had!

Stay was exactly what we needed! Clean, conveniently located and spacious.
Friends_and_family Family
10/10
Exceptional
26 Apr 2025
Kenneth
The hotel was really clean and the staff was courteous and helpful. We will definitely stay there again!
Friends_and_family Friends
6/10
Pleasant
10 Mar 2025
Dustin
The only complaint I have is the pool/hot tub was not clean. We found a bunch of metal wires almost like a wire brush broke off in the pool. We found this out from our reusable water balloons. The magnets on them collected a bunch of wires and one stabbed me in the thumb. All we received was an apology.
Business_and_leisure Family_with_children
10/10
Exceptional
05 Mar 2025
David
Rr
8/10
Excellent
19 Jan 2025
Audi
The hotel is updated and clean. Our room was nice and clean, but the king size bed was terrible. Also, the pillows were not good. My wife and I did not sleep well. Otherwise, our stay was good.
Leisure Family
6/10
Pleasant
15 Jan 2025
Verified traveler
Kinda run down , tv didn't work , hot tub was down , could be a nice place of the maintenance was kept up
10/10
Exceptional
13 Jan 2025
JULIE
Great property but an even greater staff. So friendly and helpful
Leisure Partner
10/10
Exceptional
10 Jan 2025
Rachel
The cleanliness and kindness of the staff are what really shined while staying here. I would highly recommend staying here to anyone considering staying in the area.
Leisure Family
10/10
Exceptional
23 Dec 2024
Marty
Everything was great
Leisure Family
8/10
Excellent
07 Dec 2024
Jeff
Worked well for us.
Leisure
10/10
Exceptional
02 Aug 2024
Trevor

Overall Great Place to Stay

Check in was easy and the staff was friendly. Breakfast had more options than most hotels and tasted fine. When I asked for an extra pillow they tracked one down for me with no problem. Nothing wrong with the pillows, just a personal preference that they were too soft for me but the wife liked them. Only downfall was the couch had a big, dark stain on it. Wasn't going to let it ruin my stay though.
Friends_and_family Family
4/10
Poor
24 Jul 2024
Heather
Room was filthy and obviously \"pet friendly\" as there was dog hair allover the furniture. I have allergies and was congested for 2 days after my stay. The pull-out bed had a soiled mattress pad and hair on the blankets. Older pool/hot tub and cloudy water in hot tub. Breakfast didn't start until 7 and we had to leave prior to that so didn't get breakfast, not sure what it consisted of. Only stayed here because someone else in our group was staying there and our child wanted to be with a friend.
Family_with_children
4/10
Poor
06 Jul 2024
Heather

Not great

No one was at the front desk when we checked in. I had to call the front desk and after 5 minutes or so an employee finally came. The front desk employee was rude to my 12 year old when he asked for a cup. The room smelled stale like old cigarette smoke that they had tried to cover up. The entire hotel is old and run down/in disrepair. The pool area is horrible. Dead bugs in the floor and crumbling walls. There is a gigantic pool lift between the hot tub and the pool so if you’re an adult sitting in the hot tub, you can’t see your kids swimming in the pool. The only positive was the breakfast was amazing. Everything was fresh, delicious options and the staff kept everything clean and refilled. Also this is in a very run down area of town by a dilapidated mall. Not the best experience by any means.
Friends_and_family Family
8/10
Excellent
06 Jun 2024
Sara
Nice
10/10
Exceptional
03 Jun 2024
Ann
Very friendly staff
Business Self
10/10
Exceptional
03 Jun 2024
Kati
It was a great location!
4/10
Poor
29 May 2024
nina
very old and run down. looks nothing like the pictures. very disappointing for a lot of money each day.
Leisure Family
10/10
Exceptional
28 Apr 2024
Codi
Clean, friendly front desk and just a great place to stay
Leisure Friends
6/10
Pleasant
22 Apr 2024
Sara
Everything was great except the toilet kept getting clogged. A maintenance worker was sent immediately and said the water tank wasn’t getting enough water to flush it down.Our room was close to the exit door so people going up and down the stairs all night was really loud. I’ve stayed here 3 other times and no issues at all so we will try it again.
Leisure
10/10
Exceptional
13 Feb 2024
Jen
Friendly staff
10/10
Exceptional
22 Jan 2024
Elmer
Good service
Leisure Family
8/10
Excellent
22 Oct 2023
Sara
It was my second stay at this property and it was nice and clean. Staff were polite. Really nice area.
Leisure Family
8/10
Excellent
21 Oct 2023
Vijay
Was very quiet for a busy area. It was raining, windy and cold on our stay. I was traveling with two seniors and it would have been nice to have an awning or a shelter driveway to drop them off. Unfortunately they got wet and caught a cold. Hopefully next time visiting. The hot breakfast could include maybe hash brown with the eggs. Great hot n cold beverages selections.
Leisure Family
10/10
Exceptional
15 Oct 2023
Lori

5 star

It is very clean and easy to get to. Breakfast this time wasn't as good as it has been in the past.. but overall this is an excellent Residence Inn.
Partner
6/10
Pleasant
21 Sep 2023
Justin
Everything was clean. Didnt like the shower at all. A chair in our suite was all torn up on the top and loud creaking upstairs...we were on the first floor.
Breakfast was okay. They were running out of everything by 8 o clock.
If your looking for a clean place and close to the distric i recommend....but dont expect much other than that.
Leisure Partner
8/10
Excellent
03 Sep 2023
Sara
Property was very clean. There was a basketball court, pool, and nice courtyard. Staff was very nice. Only issue was breakfast wasn’t that great few options and not very good options at that. Didn’t bother us much because we had a full Moro so we could have cooked our own breakfast. We will definitely stay again!
Leisure
10/10
Exceptional
01 Sep 2023
Juvenal
Is accessible to my needs
Business_and_leisure Family
4/10
Poor
09 Aug 2023
Sandra

You'll be sorry

We liked the size of the room and it's layout. However, the carpet was dingy looking and felt that way as well. There were 2 spots on the carpet in a major traffic area, that you stuck to if you accidentally stepped on them. The sofa also had a big spot on the cushion one would sit on. I called the main desk and told them about my issues and they said they would get it taken care of. What they didn't tell me was that it was going to happe4n after I checked out of the hotel!!! Told the front desk as we were leaving for home that these 2 issues had NOT been taken care. A very non-chalant \"I'm sorry\" was the reply. Asked for some type of credit on my bill. Was told I would be getting an email from the manager by that afternoon. STILL waiting!!!
Friends_and_family Family
10/10
Exceptional
10 Jun 2023
David
Room size and convenience to other amenities was excellent.
8/10
Excellent
30 May 2023
Josefa

Nice motel to stay if you're in Sioux Falls

Overall stay experience is good, not great.
Friends_and_family Friends
6/10
Pleasant
29 May 2023
Michael
Front desk wasn’t professionally dressed. The sofa in our room had stains.
Partner
10/10
Exceptional
25 May 2023
David
Very nice room.
Leisure Family
10/10
Exceptional
22 May 2023
Karen
Our stay was super
Partner
10/10
Exceptional
22 May 2023
Patrick
Property apeared to be understaffed; however, my needs were basic and no issues.
Business_and_leisure Partner
6/10
Pleasant
28 Apr 2023
Verified traveler

Update needed!

The staff and actual room were wonderful but the hotel as a whole was super dated and dirty. The first time I went to my room there was a big black full garbage bag laying on the floor in front of my room - it stayed there for the 2 days I was there. The wall paper and carpet is really horrible in the halls. The side door which was right by my room never locked which didn't make me feel very safe.
Business
10/10
Exceptional
31 Mar 2023
Jeffrey
It was very good, with a comfortable bed, clean, and spacious.
Leisure Family
10/10
Exceptional
31 Mar 2023
Kevin
Very relaxing stay. Rooms were very spacious, quiet, and comfortable. Very convenient for shopping and dining.
Self
10/10
Exceptional
10 Mar 2023
Cindy
We would stay here again, staff was great and suite was like being at home. Very comfortable!
Leisure Partner
2/10
Poor
04 Mar 2023
Kent
4 day stay. Day 2 the key cards didn't work. Reprogrammed keys immediately did not work. Keys had to be reprogrammed 5 times in 4 days. No apologies, ever. \"Here you go, Hon.\" Keys never did operate the east exterior door. When I mentioned this to management they were aware of it and blamed it on the weather. Next day the door was rigged to not latch. Problem solved but no security. There were sketchy people hanging around the east door smoking cigarettes. A Mercedes convertible was parked there the entire time in a premium spot. Same car still there a week later. People are living there. Lots of dogs. No vending machines and the front desk is out of stock on items. Parking lot was unsafe to walk due to packed snow and ice. No ice-melt applied to parking slots. I don't understand the high ratings for this place.
Leisure Family_with_children
10/10
Exceptional
24 Nov 2022
Kathi
The lady at the check in desk was awesome, so friendly and kind and also a quick smooth experience. This hotel suite is amazing!
Leisure Partner
10/10
Exceptional
05 Sep 2022
Debra
Rooms are big. Live the kitchen. Could use high rise toilets. Could use more channels on tv. Would like bread to make toast.
Leisure Partner
8/10
Excellent
02 Sep 2022
Niles
Very nice room. Staff was helpful and professional.
Partner
10/10
Exceptional
10 Aug 2022
Lisa
Staff was very friendly - breakfast service was exceptional. Wish the fitness room had a bike or other options
Leisure Family
10/10
Exceptional
27 Jul 2022
Barry
.
Leisure Partner
10/10
Exceptional
28 Jun 2022
Bonnita
Excellent
10/10
Exceptional
16 May 2022
Barb

Great Stay!

Had a great time. Room Was perfect for our needs. Staff friendly. Have stayed here before and always consistently great.
Friends_and_family Family
6/10
Pleasant
04 Mar 2022
Devin
I liked the location of the hotel.

The hotel was very outdated, the elevator door wouldn't shut, their were bugs in our bed, and a bug bit my child while we were in the pool.
Leisure Family
10/10
Exceptional
01 Mar 2022
Duncan
GREAT Service at a GREAT Rate
Business
10/10
Exceptional
06 Feb 2022
Derick
Great and convenient place to stay
Business_and_leisure Partner
10/10
Exceptional
23 Jan 2022
Troy
Gail who checked us in was absolutely amazing!
Leisure Partner
8/10
Excellent
30 Dec 2021
Roger
Our room was cold. In spite of turning the thermostat to 77, the room was cold.
Leisure Family
10/10
Exceptional
10 Dec 2021
Neal

Nice place to stay

Very clean. Very comfortable. Nice beds. Showing it's age a little but would stay again.
10/10
Exceptional
08 Sep 2021
Mary

Great place to stay.

The staff here are truly amazing. Quiet and safe hotel. Very clean rooms and common areas. Breakfast was hot and tasted great each morning. Comfortable beds and the rooms are nice size. Close to shopping and great food. We will be back for sure.
Partner
10/10
Exceptional
13 Aug 2021
Pamela

Wonderful Stay!

We loved suite. It was roomy, clean and comfortable.
We were there for 9 days and hated to leave.
Business Partner
2/10
Poor
11 Aug 2021
Verified traveler
Dirty-Dirty-Dirty. The staff was very rude. We had no soap in our room so she was willing to give us one bar for the shower and none for the sink. We will not be staying here again
Leisure Partner
8/10
Excellent
10 Aug 2021
Verified traveler
The property is definitely a bit dated, but has been kept up well. The free breakfasts include eggs and sausage. Servicing of rooms appears to have been discontinued for short term guests. The TV system permits use of Netflix and Showtime but streaming other services is impossible.
Leisure Partner
4/10
Poor
18 Apr 2021
Verified traveler
This hotel was in a good area. Staff were informative and helpful. However, the bathtub dripped the whole time and the kitchenette sink stunk like someone dropped a dead rabbit and left it for a week.
Leisure Family
10/10
Exceptional
12 Mar 2021
Tamica

Loved it

The hotel was sooo clean I will definitely be back!!!
I love that the pool was open late, and it was located close to everything
Friends_and_family Family
10/10
Exceptional
27 Feb 2021
Verified traveler
Staff was wonderful, even though it was winter I thought it was neat there was a basketball court. Enjoyed how the room felt like it was an apartment
Business Pet
6/10
Pleasant
23 Feb 2021
Jamie

Take Your Hard-Earned Money Elsewhere

Unfortunately it wasn't as good of an experience as I would have hoped. We booked the 2-bedroom suite about two months in advance. When we got to the hotel, we were told there's only a handicapped accessible room available, so we should just like it. The room itself was ok, but very outdated. We had a group of 9 of us there in 2 seperate rooms. We had 6 kids along. When we went to the pool, the \"hot tub\" was merely lukewarm at best. When we told the front desk staff, she said thats just the way it is and its up as hot as we can. False!! Then another staff member walked into the pool area and told us there's too many of us and if we want towels we need to get out right now. The pool/hot tub were severely outdated and rather dirty. So we got out and left, so the kids were very disappointed 😞. The cookware (tin pans) in the kitchen area were terrible and couldn't be used for actual cooking. The stove top never got warm enough to actually boil water, so we ended up eating out. Definitely overcharged for less than quality. Take your hard-earned money elsewhere.
Friends_and_family Family
10/10
Exceptional
29 Oct 2020
Corinna

Nice Stay (With a Teeny Vacuuming Issue)

Second stay at this Residence Inn. The room was clean and the furniture was in good condition. The staff was friendly as well.

The only recommendation I have, is that the cleaning team do a better job in vacuuming the edges of the carpet. In the room we were in, there was dust and small debris along the carpet edge. It was especially noticeable by the vanity area and in the closet area.
Friends_and_family Family
10/10
Exceptional
24 Oct 2020
Verified traveler
Nice location, nice area for dogs. Clean room, smelled like it had been disinfected.
Leisure Pet
2/10
Poor
19 Oct 2020
Tyler
The room was great and clean. I enjoyed the kitchen and large bedrooms.
Leisure Family_with_children

Location & surroundings

Residence Inn Sioux Falls
4509 W Empire Pl, Sioux Falls, United States

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Residence Inn Sioux Falls

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