Name: Gilmore Hotel, Trademark Collection By Wyndham
Address: 326 Front St, 3, Ketchikan, 99901, US

10/10

Exceptional

30 Jul 2026

Julio

This hotel is absolutely amazing 🤩🤩 the location sublime.. right next door to the City hall .. I mean . Who can say that about it ❤️❤️❤️❤️

10/10

Exceptional

30 Jul 2026

Jim

Location is perfect and a good restaurant is right next door. Staff were EXCELLENT. They helped call cabs, took care of room requests. The Hotel is almost 100 years old but well maintained over the years. Front Street is obviously in the front so I got a room further back and on a side. Very quiet. :). I'd stay there again everytime.

10/10

Exceptional

28 Jul 2026

Michael

Amazing place, quiet, close to everything, friendly staff and great rooms

10/10

Exceptional

26 Jul 2026

shanale

Beautiful historic property. The facility and staff were top notch!

6/10

Pleasant

24 Jul 2026

ROBERT

The hotel is very old but was quite clean. Rooms were a little warm with no A/C. Opened windows. Got smell from rear of restaurant below. Staff was friendly and complimentary shuttle from airport was great. No breakfast, but a decent choice of beverages on the mezzanine Shower water varied in pressure and temperature. Location was good, downtown close to all the touristy things. Probably would return as some other hotels have poor recommendations.

8/10

Excellent

10 Jul 2026

Deborah

Historical hotel with vintage charm. No handicap accessible.

Partner

10/10

Exceptional

28 Jun 2026

Jaclyn

Very clean, quiet and quaint hotel!! Will definitely stay here again. Staff is very friendly and helpful. Great walkable downtown location. Bonus it is connected to a restaurant/lounge.

Business

10/10

Exceptional

28 Jun 2026

Tamara

Second time I’ve stayed and I’ll be back! Great location right in town. Lovely historic building with clean rooms and everything you need.

Friends_and_family Family

6/10

Pleasant

24 Jun 2026

Randall

Only complaint was the tiny shower.

Friends_and_family Friends

10/10

Exceptional

21 Jun 2026

Conrad

Perfect location for downtown Ketchikan. Room was clean and staff was attentive.

Family_with_children

10/10

Exceptional

20 Jun 2026

Jessica

We enjoyed staying here. The room got a bit hot but they offer a fan and that was helpful. At night it can be a bit loud with banging noises, I used a white noise app and that helped.
Overall it is very clean and comfortable. The staff very helpful and kind. Their shuttle/cab service from the airport is nice.
I would stay here again.

Family

10/10

Exceptional

15 Jun 2026

Terry

A lovely property, but be aware there is no elevator. There are staff to lug your stuff up the stairs or store them for you. You will have to climb the stairs to your room. There are 3 floors.

The ocean view room kept us entertained people watching cruise ship passengers on the docks.

This was built in 1927 and that character has been maintained.

Partner

8/10

Excellent

09 Jun 2026

Randy

Very well maintained older building and very clean

Friends

10/10

Exceptional

07 Jun 2026

Shawn

Anthe was a very nice and helpful person!

Business

6/10

Pleasant

05 Jun 2026

Alexander

Nice historic hotel with a clean room. However the water view side is located just above a bar where people are shouting and fighting until 2 am. Not a good place to stay if you are depending on a solid night of sleep on a weekend.

Self

10/10

Exceptional

04 Jun 2026

Rosemary

Great 100 year old historic hotel. Great staff and great location. Offers transpirtation from and to airport. Nice beds and pillows. Only negative really small shower and watch.out if anyone flushes the toilet but would stay there again.

Family

10/10

Exceptional

01 Jun 2026

Kevin

This hotel is great for anyone trying to get an authentic experience in Ketchikan. Being in the heart of the town, it is walking distance from all the shops and restaurants and the staff was very nice and helpful.

Self

4/10

Poor

30 May 2026

stephan a

Room was basic as expected, 1st night (Monday) everything was fine the next morning there was no hot water.

I was given an upgraded room but hot water still not working.

The boiler was down and staff said they had issues for a bit.

Tuesday night still no hot water and was assured it would be fixed in \"20\" minutes. Then the heat went. Overnights were in the 40's. Again I was assured it would be fixed.

Wednesday still not hot water or heat. Still working on it.

Thursday \"no shower since Monday\" still no heat/hot water either, they got it \"fixed\" i then tried the shower ice cold. No heat, either but it would be fixed in \"20\" minutes as they are working on it.

I then told them to move me which I was not able to move till 3 for their check in.

Got moved Thursday afternoon.

Self

10/10

Exceptional

18 May 2026

Julie

Super friendly staff, the rooms were very clean, the shuttle worked out perfect. The lack of AC was the only issue, as our room faced the water and it was sunny and warm, but it wasn't horrible at all. Its a very pretty hotel with lots of history in the PERFECT location.. Everything is walkable. The front desk staff was wonderful and very friendly. I will totally stay there again on my next trip to Ketchikan!

Friends

10/10

Exceptional

08 May 2026

Amanda

Clean and comfortable, great location. Good coffee, accommodating staff. Appreciated the airport shuttle. Would definitely stay here again.

Self

10/10

Exceptional

15 Apr 2026

Jaclyn

Extremely clean and very friendly attentive staff. Conveniently located downtown and connected to Annabelle's Restaurant.

Business

6/10

Pleasant

19 Oct 2025

Elizbeth Anne

Hotel definitely needs an upgrade. It would have been uncomfortable if we had been staying for more than 1 night.

Leisure Family

10/10

Exceptional

02 Oct 2025

JILL

A histic hotel full of charm with staff who treat guests royally!

10/10

Exceptional

27 Sep 2025

Mary

The place was very nice with comfortable beds, great breakfast, & you can do laundry. It was also walkable to a lot of things to do.

10/10

Exceptional

25 Sep 2025

Don

Front desk person Anthe was welcoming, efficient in logging in our group individuals, and available for questions and conversation.

Leisure Friends

8/10

Excellent

23 Sep 2025

Angel

We stay every year. Only downside is no elevators and we are all getting up in the years

Leisure Family

10/10

Exceptional

23 Sep 2025

Susan

Transportation to/from airport and Alaska Marine Highway was appreciated.

Leisure Family

6/10

Pleasant

14 Sep 2025

Lyle

Alaska

Noisy, 2nd floor street side. Lots of traffic noise.
View room blocked by cruise ships.

Friends_and_family Friends

8/10

Excellent

13 Sep 2025

Curtis

Coffee was stronger than most. That's good.

Leisure Self

8/10

Excellent

08 Sep 2025

Jeffrey

This is a nearly 90 year old building so don't expect the Ritz. Rooms are small, sink is in the room rather than the bathroom, no AC. Coffee is in the lobby, but our room did have a decent sized refrigerator. Microwave in the hall next to ice chest. My main complaint is the WiFi did not work in our room, only in the hall.

Leisure Family

10/10

Exceptional

07 Sep 2025

Nohelani

Didn’t like when we opened our window it looked like it was under construction outside.

10/10

Exceptional

07 Sep 2025

David

The Gilmore Hotel is a historic hotel conveniently located in downtown Ketchikan. The staff are friendly and accommodating. The rooms, while dated, are clean and comfortable.

Leisure Family

8/10

Excellent

03 Sep 2025

Johanna

The building was turn off the century, old, but very charming. The staff was friendly and helpful as well. Location great, right where all the cruise ships dock. Just choose a room with ocean view to see all the action.

Leisure Family

10/10

Exceptional

23 Aug 2025

Cristina

The owners and staff in hotel are great. The rooms Ihave had are very minimal without outside window or closet but space to hang clothes and clean

Leisure Friends

10/10

Exceptional

20 Aug 2025

Frank

Excellent location and nice room and restaurant

Leisure Partner

4/10

Poor

16 Aug 2025

Jorge

The hotel is old, the rooms are small, and the facilities are uncomfortable. The presentation online misrepresents the quality of the hotel and rooms.

Leisure Friends

8/10

Excellent

12 Aug 2025

Carol

Quaint Hotel - Friendly People

This hotel was built in 1928 so don't expect it to be like a modern day hotel. There is no elevator which makes it difficult for people with disabilities. Very quaint and what is handy is a restaurant right next door and oon the other side a place for ice cream, quick morning breakfast and other delights.

Friends_and_family Family

10/10

Exceptional

08 Aug 2025

jane

Excellent location. Great value for money and staff very welcoming

Leisure Partner

6/10

Pleasant

30 Jul 2025

Jeffrey

Location was great. Allowed access to most shops, bars and restaurants. Hotel is historic and quaint.

Leisure Family

4/10

Poor

29 Jul 2025

Edmond

Very loud location

Very old building, nothing like the pictures, it is next to the loud bar, no elevator, not for family.

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

Frank

Authentic

Authentic Ketchikan hotel in s great location. Excellent free coffee and large comfortable rooms.

Partner

6/10

Pleasant

24 Jul 2025

Rachel

This property is very old and in need of renovation. The building is a cool historical building from the early 1900s, but the room offerings are poor with old slumping mattresses and poor ventilation. We arrived on a warm week in Ketchikan and it was extremely stuffy and hot in the rooms. The area was loud, but close to coffee and one of the only restaurants open after cruise ships depart, so that was good.

10/10

Exceptional

24 Jul 2025

Jacalyn

A nice place to stay that is downtown and within walking distance to the area. The staff is friendly and accommodating. The free shuttle service to the airport is a nice perk.

10/10

Exceptional

16 Jul 2025

David

The staff was incredible! So accommodating and kind. It’s such a convenient walk to take in historic Ketchikan. We were thoroughly impressed!

Leisure Family

10/10

Exceptional

10 Jul 2025

Thomas

Great location. Old hotel that has been redone.

Leisure Partner

10/10

Exceptional

08 Jul 2025

Michael

The staff were exceptionally helpful and friendly. Bonus was free ride to and from airport!

6/10

Pleasant

23 Jun 2025

Larry

The lady at the desk today kept locking the front door during the day. She then came out to hassel the cabin driver when we left for no reason.

Leisure Friends

8/10

Excellent

20 Jun 2025

JASMINE

It’s old but has charm. The water is a bit funny in the shower but it’s hot. Definitely okay for a night or two as the location is great for exploring central Ketchikan

6/10

Pleasant

13 Jun 2025

Eric

Our room, 217, has worn out carpet
A subpar mattress
Home Depot fixtures in the bathroom (in contrast w room and mirror)
Ridiculous black towels that were more like sham-wow car cleaning cloths than hotel towels
Chinese toilet paper

Any character that a historic building has was completely ruined by what I listed. And more.
Can’t recommend

Leisure Partner

6/10

Pleasant

01 Jun 2025

KHAIMOOK

This hotel sits right at downtown. It's convenient to walk over to shops. Staffs are super nice and friendly. The only downside is the heater in the room. It's the old style steam heater. On my first night, it ran so loud all night that I could not sleep. The gurgling noise of the heater is terrible. The second night, after learning how to turn it off, I could sleep. I wish the hotel upgrade this feature. It looks like that thing has been there for at least 40 years.

Leisure Self

10/10

Exceptional

01 Jun 2025

John

The staff was very helpful.The hotel was very nice.The room was very nice.The restaurant was great.The location was great.Could not have had a better stay.

2/10

Poor

31 May 2025

Thomas W

Way out of date. Tiny rooms Thin walls. Can't control your own temperature. No ammenities .

Business_and_leisure Family

8/10

Excellent

25 May 2025

Maureen

The Gilmore is a very old but well kept up hotel in downtown Ketchikan. Can’t beat the location- right on the Main Street. Quiet. My room didn’t have a great view but the great location was so good!! Staff was very nice. They paid for taxi to and from the airport ferry!! Restaurant Annabelle’s was next door and had good food!!

Leisure Self

10/10

Exceptional

18 May 2025

Critina

Family owned and very accommodating with personal greeting when seen at desk.

Leisure Friends

10/10

Exceptional

17 May 2025

Shaun

It’s a great location and a very friendly staff. Wifi worked really well too. Bed was surprisingly comfortable. Bathroom was a little cramped and not well ventilated, but all was clean and functioned well. Annabelle’s (the attached restaurant) had a great selection of food.

Business Self

6/10

Pleasant

15 May 2025

Kevin

Funky and Part of the Charm

The property is conveniently located and well priced. But there are limitations.
The WiFi would only work if you cracked the room door open. Though the front desk said it was a courtesy upgrade to give me a tub, there wasn’t adequate hot water to fill it. My dream of a hot bath in Alaska never happened.
The staff was responsive, but often wasn’t able to resolve the above issues. Part of the charm of an historic property.
The restaurant downstairs pops their back door open obviously to vent deep far fryer fumes into the lobby. The carpet on the stairs shows a bit of tackiness due to that. The maid apologized she wasn’t able to clean my room one day. She was short handed.
The television in the room was small and needed to be programmed to fill the entire screen. No roller shades on the windows facing the street, so it was either blackout or give the street a show.
Would I stay here again? Probably not. But somehow I feel for the staff who seems to be struggling against an aging property and perhaps management limitations. I’m not angry, just disappointed that with a few changes to this old diamond in the rough could perhaps make it shine again.

Partner

10/10

Exceptional

14 May 2025

Bonnie

This place is wonderful. The decor is right up my alley...the adjoining restaurant is Fabulous...right clam chowder and Mary is the best.
Wouldn't change a thing

Leisure Self

10/10

Exceptional

08 May 2025

Roger

character and staff excellent

Leisure Self

10/10

Exceptional

08 May 2025

Mary Anne

Older hotel that has been nicely updated

Self

10/10

Exceptional

07 May 2025

Christine

We loved the Gilmore! The history, the location, the cozy beds, and the great hard working staff. Hats off to Jim at the front desk, he was so sweet to us and helped us get around and shop for local fish. It was a fun outing, thanks to Jim! And because of Jim my family will enjoy fish from Alaska when we get home.

Leisure

10/10

Exceptional

03 May 2025

Lori

The rooms were very comfortable. Hotel staff very helpful. It was nice to have a shuttle service from local taxi provided by hotel

Leisure Friends

6/10

Pleasant

30 Apr 2025

Matthew

Location was great! Close to restaurants, shops, and sights. Free shuttle to/from airport/ferry. Room was clean and smelled nice. Staff was very friendly. Didn’t have hot water one day and fixtures were very dated but otherwise would recommend.

Self

10/10

Exceptional

27 Apr 2025

Anthony

Long weekend

Great central location. Staff was so friendly. Views of sea planes

Partner

8/10

Excellent

07 Oct 2024

Verified traveler

Charming old hotel, very dated, loud street front.

Business

6/10

Pleasant

18 Sep 2024

Mindy

Room was loud every morning at 430am from the garbage trucks. We stayed 3 nights and were given the worst room. Windows opened to an ally where there was yelling and profanity yelled during the night. No elevators. Great location. Easy to walk to shopping and sites. Microwave and bags of ice were available making eating convenient. Hot chocolate and apple cider available for free. Old hotel but updated nicely.

Leisure Partner

10/10

Exceptional

16 Sep 2024

Catherine

Located in the heart of town, this hotel has old charm with modern amenities.

Leisure Friends

10/10

Exceptional

15 Sep 2024

Angel

Comfortable, but very old and iver priced

Leisure Partner

8/10

Excellent

10 Sep 2024

Jeffrey

Conveniently located in the downtown area. It is a hotel with a history, so a little tired in spots, but very friendly staff and a clean environment. It was just a one night stopover before getting on a boat.

6/10

Pleasant

07 Sep 2024

Aaron

Forgot the door code to the front door, and the doorman turned around, sat on his phone, and pretended he didn’t see me knocking for ten minutes, as though he would leave me out to sleep on the street. The staff were incredibly rude.

8/10

Excellent

05 Sep 2024

Glenn

Quaint historic hotel in the heart of downtown. Clean and comfortable rooms. Staff is very helpful.

Leisure Self

10/10

Exceptional

01 Sep 2024

Verified traveler

Good

Friends_and_family Family

10/10

Exceptional

28 Aug 2024

Dale

We had a great time and enjoyed the friendly staff. No elevator could be difficult. Bathrooms were clean and upgraded..enjoyed the area very much.

Partner

4/10

Poor

24 Aug 2024

Tammy

STILL NEEDS AN ELEVATOR

Business_and_leisure Partner

6/10

Pleasant

24 Aug 2024

jianjun

location is good. Building is old and window outside is wall.

Leisure Family

6/10

Pleasant

16 Aug 2024

Gina

Nice historic hotel. Great location and walkable to lots of shops, restaurants and bars. There is no elevator so have to pack your luggage up and down stairs, there is no AC so it can get really warm, very noisy with windows open of people out in the street coming out of the bars, and the cruise ships docking or leaving port.

Partner

10/10

Exceptional

15 Aug 2024

Aaron

👍👍

Leisure

8/10

Excellent

15 Aug 2024

Aaron

when it is very hot outside, you need to have the windows open, and then you get to listen to the late night bars
It does stay relatively cool, except when temperatures are extra high for Ketchikan

10/10

Exceptional

14 Aug 2024

Matt

Stayed one night left early next morning, check in was supwr easy and fast.

4/10

Poor

08 Aug 2024

Maria

This hotel is next to a restaurant which seems to vent their frying grease directly into the building. The entire hotel reeks of fryer grease and the downstairs/landing carpet is extremely greasy since restaurant employees walk through the tiny lobby. We were given a room right next to the hotel room keeping laundry, so we had a tremendous amount of noise for at least 12 hrs daily from washing, drying, beeping, employees yelling at each other. The hotel desk clerks are rarely at the front desk at night (they hang out on the street or in the restaurant). Our room also had a tiny window facing an interior ally area which was connected to the restaurant, so we got a lot of employee noise and banging around from that. There aren't many decent hotel options in Ketchikan, but if you have any other choices, don't stay at the Gilmore.

Business Family

8/10

Excellent

06 Aug 2024

Tammy

Very nice old fashioned hotel . Was warm in room with no air conditioning and no screens on windows . But overall nice and clean.

Friends_and_family Family

8/10

Excellent

05 Aug 2024

Erik

Old but quaint

From the outside the hotel looks old and a little run down. But once you enter, its nice and clean and full of historic photos. Our room was nice and spacious and it seemed pretty clean (tho I didnt bring a blacklight flashlight to officially check). The TWO downsides are NO elevator (we were on the 3rd floor), and NO parking. There is a bell hop to help carry luggage to your room, and there is street parking as well as a lot across the road. It says 2 hr parking between 8am-5pm everywhere, but we left our car all day and didnt receive a ticket or anything. Overall we liked this hotel. Anthe at the front desk was sweet and helpful. There is always complementary water and coffee on the landing between the first and second floors. My husband and I especially enjoyed looking at all the old photos of Ketchikan! It also gave us a good rest in between floors.

Friends_and_family Family

8/10

Excellent

26 Jul 2024

Reed

Charming Old Hotel

It is an old hotel from 1927 so it has charm but also has piecemeal updates to bring it into the 21st century. It still has no elevator. Our biggest complaint was the lack of a place to hang things up. The hotel does provide free transport to and from the airport ferry. The ferry costs $6 per person one way.

Friends_and_family Family

10/10

Exceptional

24 Jul 2024

Lennon

Outstanding guest services.

10/10

Exceptional

10 Jul 2024

Marion

The Gilmore is a classic! I was lucky to find it

Leisure Partner

10/10

Exceptional

09 Jul 2024

Anne

This is a cute boutique hotel that is perfectly situated within walking distance of bars, restaurants, and downtown Ketchikan. Ketchikan is very small, so you walk everywhere. The bus stop is also right in front of the hotel, and a restaurant is attached. There is also a coffee and tea service at the hotel.

The attached restaurant is wonderful and has a good bar. We would highly recommend the Gilmore for its location, charm, and convenience. It is not overly fancy, which makes it all the more charming.

Leisure Partner

10/10

Exceptional

06 Jul 2024

Steve

Blast in Ketchikan!

The hotel staff were great, especially Anthe! Our third floor room offered a comfortable bed, clean room, windows overlooking the bay and July 4th parade route. Loved the historical building and neighboring area.

Partner

10/10

Exceptional

06 Jul 2024

Ashley

We really enjoyed staying at the Gilmore! Our room was comfortable and we loved being able to watch from our window the cruise ships come and go. The staff went above and beyond to help us stay a bit longer when our flight was cancelled.

Leisure Family

8/10

Excellent

27 Jun 2024

Tamara

Street noise

Leisure Family

6/10

Pleasant

09 Jun 2024

Kassidi

Old and musty. Room was dusty and pee on the walls in the bathroom.
Clean sheets and decent bed. Friendly lady at the front desk.

Leisure Partner

10/10

Exceptional

27 May 2024

Beth

The hotel did not have an elevator but the staff offered to carry luggage to room.

4/10

Poor

26 May 2024

DAVID

Rooms were small no place to set things had to open suitcases on the bed. No elevator had to carry suitcases up flights of stairs. Restaurant didn't open until mid-morning on breakfast. Had to rely on cab service to and from ferry (hotel did pay) just a lot of stand around time. Hard to believe it was a Wyndham property.

Leisure Friends

4/10

Poor

26 May 2024

DAVID

Rooms are small, not much space to set things had to open suitcases on the bed. No elevator had to carry suitcases up flights of stairs. Restrant didn't open until late morning, no breakfast. Hard to believe this was a Wyndham property.

Leisure Friends

10/10

Exceptional

03 Oct 2023

Deanna

Great staff- great location

4/10

Poor

13 Sep 2023

Eric S

Disappointed

Stayed there to catch cruise ship. Our room was not at all what was pictured. Very small, no fridge, could hear everything in room next door and we woke up to a big leak in the ceiling that looked like it was about to drop. They did comp us for one night and our cruise ship docked right across the street that made it easy to get to. But taking that into consideration would have booked somewhere else.

Friends_and_family Friends

10/10

Exceptional

28 Aug 2023

Eric C.

Above and Beyond Arrangements, Very clean and Comfortable, Historic Charm, Extraordinary Staff , Close Entertainment and Quality Dining .A Must Stay!

Leisure Self

8/10

Excellent

23 Aug 2023

Daniel

Charming landmark hotel

The Gilmore Hotel is a landmark hotel which means it is old. If you are not prepared to accept this includes the use of stairs as no elevator is in the building, there is no central air and parking is on the street then looks elsewhere. Otherwise enjoy the nostalgic atmosphere of this small, clean and cosey hotel. Call ahead and the front desk will advise you on parking or arrange for pick up at the airport.

Friends_and_family Family

2/10

Poor

08 Aug 2023

logan

Due to a change in our vacation we booked our stay last minute through the Expedia app which I rarely ever do but due to poor cell service in the area and the fact that Expedia said they had 6 rooms available I figured it would be safe and convenient to book through the app. . Long story short we showed up to check into our room and they had no rooms for us. My advice is don’t rely on the hotels communication with Expedia.The Gilmore did in fact have 6 rooms available but they were down for cleaning. Lesson learned Always call the hotel directly especially when booking last minute. We were fortunate there was another hotel that had a room available as we wouldn’t have had a place to stay for the night.

Leisure Partner

10/10

Exceptional

24 Jul 2023

David

Great older hotel! Rooms and bathroom are a bit smaller, but you’re in a prime location downtown.

Business Self

10/10

Exceptional

17 Jul 2023

Angela Watson

We stayed a week. The staff was fantastic
Highly recommend