Name: Star Arctic Hotel
Address: Ylämajantie, 1, Saariselka, 99830, FI

8/10

Excellent

05 Apr 2026

riku

Very good, eveything i need. Close to the hills

Self

10/10

Exceptional

20 Mar 2026

Rajashree

This Resort was a pleasant surprise!! While looking for options around Sariselka, there were several choices for glassigloos and resorts.
Due to reviews and pricing , I picked this. But I made the best decision
This beautiful resort is located on top of a mountain and has ski resort as well. There are beautiful view points up on the hill with a viewing deck.
You can have the best views of northern lights ( in the season) here .
We stayed in an Aurora cabin and had the best views of northern lights. We could see it from our cabin itself. We also went on a Northen lights mini bus tour , which was an additional activity service available at this resort.
Restaurant in the resort has some very tasty limited but very good vegetarian options for dinner . Breakfast was really elaborate with plenty of choices .

Family_with_children

10/10

Exceptional

04 Mar 2026

Jennifer

Every part of this stay at Star Arctic was truly amazing. The staff were friendly and helpful, including the driver to/from the airport who told us stories about the Auroras and life as a reindeer herder. The activities were so much fun, huskies were a highlight of the trip. In our last evening, the Northern Lights made a spectacular show and we were greeted with champagne on our return to the room as a special treat on our 25th anniversary. Truly, a once in a lifetime experience!

Partner

10/10

Exceptional

03 Feb 2026

Karen

This place was amazing from the moment we arrived. Staff were all so lovely and helpful. The accommodation was clean and beds were really comfortable. Views were spectacular and the excursions were all excellent.

10/10

Exceptional

01 Feb 2026

Marieve

The staff was very nice and welcoming. The room and accommodation were very clean. We stayed in an aurora cabin and it was perfect to see the northern lights!

Leisure Partner

8/10

Excellent

26 Jan 2026

Chun Jonathan

We stayed in a glass igloo at Star Arctic Hotel, and the location is absolutely fantastic. The hotel is situated high up on the mountain, making it a great spot for viewing the Northern Lights. Although the northern lights activity level wasn’t very strong during our stay, we still really enjoyed the experience and the unique setting.

The glass igloo was comfortable, clean, and well maintained. The hotel overall felt cosy and relaxing, and the reception staff were especially helpful and friendly, which made our stay even more pleasant.

One small issue we encountered was with the roof heating system used to melt snow. When it was left on for a long time, we noticed some water dripping from the ceiling. While it didn’t ruin our stay, it’s something the hotel could look into improving.

Overall, it was a memorable stay in a beautiful location, and we would still recommend Star Arctic Hotel to anyone looking for a unique Arctic experience in Saariselkä.

Leisure Partner

2/10

Poor

18 Jan 2026

Ashley

We did not get to go to this resort because I had to fly back home and be admitted into the hospital due to a chronic terminal illness. I asked if they could kindly give us a credit if we are able to return next year to use at the resort and they said no. I was not asking for a refund or anything like that. Just a credit to use what we’d already paid for if we are able to return next. I would think they would show Someone with this level of serious life threatening illness a little compassion.

Leisure

10/10

Exceptional

11 Dec 2025

Gabrielle

Absolutely five star job by the entire staff. Not only was the stay perfect. The breakfast was amazing and the excursions were incredible. I can’t recommend this highly enough.

Leisure Family

8/10

Excellent

03 Dec 2025

Olubukunola

beautiful hotel

10/10

Exceptional

29 Nov 2025

Cagil

Such a great view, we were able to see the northern lights all time while we were staying

Friends_and_family Family

10/10

Exceptional

24 Nov 2025

Susanna

The unit and the surrounding are very beautiful!

Leisure Partner

10/10

Exceptional

19 Mar 2025

Karthik

Great location at a great viewing point for the Northern Lights. Good access to Saariselka ski resort & toboggan run. Food is sub-par, so we ended up going to the village.

Business_and_leisure Family_with_children

8/10

Excellent

28 Feb 2025

Ganesh

Great stay

The hotel is in a fantastic location and the glass rooms are done really well. We were unlucky to not see the northern lights but we still had a great time.

Partner

8/10

Excellent

21 Feb 2025

Bobby

This is a premium hotel, located atop a hill with amazing views, offering accommodations and a myriad of activities for both couples and families. We had a room with sauna which was well worth it after a cold day full of activities.

We area arranged 6 activities via the hotel. Our favorites were day and evening snowmobiling, huskies and snowshoing. There also is a ski slop and tobogganing up hill from the hotel. Take advantage of those.

Last but not last, the staff were very attentive, friendly, and accommodating.

Leisure Partner

8/10

Excellent

11 Feb 2025

Masayoshi

最高のオーロラと景色を体験できるホテル

北欧のオーロラ観光を目的に宿泊しました。スキー場が近く見晴らしの良い丘の上にあるコテージ型のホテルで、あたり一帯の雪原を臨める最高の眺望でした！ご飯も美味しく、寒さも感じないしっかりと温度調整された部屋で、室内のライティングも最高でした。一点だけリクエストをあげるとすれば、水回りのシャワーとトイレの部屋が共用で、シャワーで床が濡れてトイレにも影響してしまうことかなと思います。ただ、トイレとシャワーのある部屋（バスルーム）は、床暖房が効いており嫌な感じはなかったです。

オーロラ観測については、徒歩30秒でスキー場の丘上まで行くことができ、オーロラ観測には困ることはないと思います。私たちの場合、たまたま太陽フレアが活発なタイミングと重なり、夜空全体に光のカーテンが降りてくるような幻想的な体験をすることが出来ました！

言語面では、英語の聞き取りは必須で、こちらが話す分には、単語レベルでもスタッフがしっかり意図を読みとって対応してくれる感じでした。

とにかく、静かで最高の景色とオーロラ体験を目的とされる方にはオススメできるホテルだと思います。

Friends_and_family Family

10/10

Exceptional

26 Jan 2025

Leslie

Such a great stay!

Leisure Partner

10/10

Exceptional

24 Jan 2025

Olga

Stayed here twice already and will be back again! Service, restaurant, location and activities are at the top!!!

Leisure Family

10/10

Exceptional

07 Jan 2025

Shengnan

The hotel is very well designed (We saw perfect northern light on the 2nd night). Really appreciated the thoughtfulness of the facilities, friendly and efficient staff, excellently organised activities.

Leisure Partner

10/10

Exceptional

01 Jan 2025

Himanshu

Dinner options could have been a little better.
All else was great at the property....5 stars!!!

Leisure

10/10

Exceptional

21 Nov 2024

Lori

We arrived during an extreme weather warning. The snowplough was able to support us to get into the car park. When we arrived, we've had a long journey and the receptionist was absolutely wonderful and offered to carry our bags to our cabin. We ate in the restaurant and it was the best meal I've ever eaten in my life. The service was next to Nunn, the waitress and waiter was so attentive And it really made us feel the ease given that we've had a very tricky drive from Levi. The location was absolutely beautiful and was magical. The cabin was kept perfectly warm for when we arrived, and the quality of everything in the cabin was beautiful. We had slippers, fluffy towels, toothbrushes kits . The views were stunning. Sadly, we never got to see the Northern Lights but still sleeping under snowy sky and waking up to Winter Wonderland was magical. The whole experience felt like luxury and after what I can only describe as a terrifying drive it was lovely to be met with such wonderful service and such comfort. The breakfast was absolutely outstanding and the quality of food was out of this world. There was none alcoholic sparkling wine on the breakfast bar to be able to have for breakfast the most amazing smoked salmon and there was such a variety, I couldn't fault the hotel in any area. My partner, however, would tell you that the breakfast needed baked beans.

However, this in Norway impacted how lovely our day was

Lori, ferried driver in the snow from the uk

Leisure Family_with_children

8/10

Excellent

09 Mar 2024

Adrian

Lovely cabins.

Leisure Partner

10/10

Exceptional

06 Mar 2023

STUART

Arctic adventure

An amazing Hotel in a great set in a great position with great trips organised.

Partner

10/10

Exceptional

11 Feb 2023

Verified traveler

great experience

My stay at Star Arctic Hotel was one of the best experiences I had. I stayed the glass ceiling cabin which was very cozy and very clean. The staff was very hospitable and attending, they go above and beyond to help you especially Hanna. I would definitely recommend this hotel to my family and friends.

Friends_and_family Family

8/10

Excellent

04 Jan 2023

Genevieve

Really positive stay and we loved the room except for a few negatives:
Tv is positioned way too high up to the ceiling. We could hear the neighbors in our room in the morning. Stairs up to the bed kind of almost damgerous
Lobby is disappointing, only one couch to sit by the fire

Leisure Partner

10/10

Exceptional

23 Nov 2022

Alicia

Fantastic sauna rooms

We had a great time at this hotel. Our room had a private sauna, which we used several times and really enjoyed. The room was large and comfortable.

The hotel itself is located outside of town and a little confusing to get to the first time (especially as it gets dark very early). It's also a higher elevation than the area around it to try and increase Northern Lights viewing. We actually found that did not help us see the Lights, as there was often a lot of fog which blocked the lights. But it wasn't hard for us a drive a short distance for better viewing.

The staff was varied. Several went out of their way to be helpful and give advice/suggestions. One or two seemed like we were bothering them when asking questions. Breakfast had a lot of options, but we found the food bland.

All in all, we really enjoyed this hotel and would stay here again.

Partner

10/10

Exceptional

17 Nov 2022

Verified traveler

Excellent

Excellent hotel overall.
We had the Aurora Cabin.
Rooms are extremely comfortable and well thought out. Heated floors, comfortable bed, heated windows for the night sky view. Bathroom well designed.

Breakfast is included and there’s plenty to choose from : the usual toast and spreads, cereal, hot food (eggs/bacon/sausages etc), yogurt with plenty of toppings, cheeses and cold cuts, fruit and desserts. Plenty of hot drinks on the machine to choose from and the hot choc was great!

Dinner at Kaunis was excellent and well worth trying.

Staff extremely polite and friendly.
30 min walk to Saariselka town in the snow.
I suggest renting a car.
No complaints here and we are already planning our next trip.

Partner

10/10

Exceptional

14 Nov 2022

Dominique

All good except lack of snow made us cancel the dogsleding

Leisure Family

10/10

Exceptional

31 Oct 2022

Eyal

It was a great say! Thank you!

10/10

Exceptional

09 Nov 2021

Mathieu

Restaurant had good and authentic food options. Resort is at a good place to see the northern lights.

Leisure Partner

10/10

Exceptional

06 Oct 2021

Nalin

Excellent property! A perfect location if one wants to see the Northern Lights, especially with the glass roofed bedroom. Perfect breakfast! Perfect staff!

The door of the room was a bit loose and with the very powerful (and apparently uncharacteristic) winds in the area, the door kept squeaking throughout the night. The noise of the wind was very loud in the room. It would be nice to finish the pavement outside the rooms or between adjoining rooms perhaps.

But, overall amazing!

Leisure Self

8/10

Excellent

13 Sep 2021

Janne

Hotelli upealla paikalla ja henkilökunta erittäin ystävällistä. Aamiaiset ja ruoka hyvää. Kaikki toimi moitteettomasti. Ainoa miinus oli, että expedian varaus aurora mökistä oli kääntynyt hotellilla normaali huoneeksi ja ehdimme tyhjentää tavarat sisään ennenkuin kävin kysymässä asiasta. Saimme kuitenkin heti vaihdettua uuteen paikkaan.

Leisure Partner

10/10

Exceptional

04 Mar 2020

Verified traveler

The aurora cabins were great, and the staff was very helpful.

Leisure Partner

10/10

Exceptional

01 Mar 2020

Verified traveler

Brilliant hotel, we went for the northern lights and skiing and found the hotel to be a perfect choice. It was approx 50metres to the perfect place to see the northern lights and the ski lift was a similar distance or you could take the toboggan slide which was a lot of fun. Breakfasts were brilliant and rooms really well stocked with a microwave / fridge and hob. Heated cupboards for drying clothes after the slopes! Evening meal was lovely although the menu didn’t change (only 5 items to pick from) so might be worth trying a trip into the town centre which is 2.6km away. Excellent for kids too! Great place would go back!

Leisure Partner

8/10

Excellent

25 Feb 2020

Hannah

We loved the hotel, we stayed in an aurora cabin, it was nice, cute, and it was lovely over looking the snow from bed, the stars were amazing. I’m not sure if you’d get to see the northern lights from there, definitely not as well as in a trip as there’s a bit of light pollution from cars and you get a reflection from the neighbours cabin if their light is on. But the hotel was lovely and a great location, you’re at the top of the ski lift, so you can sledge into town or to the ski resort to hire skis and a lift pass. We had a great stay thankyou

Leisure Partner

8/10

Excellent

21 Feb 2020

Verified traveler

Visiting Lapland

We were visiting Saariselka for a Wedding and chose to stay at Star Arctic.

The location of the hotel gives amazing views and is situated at the top of the ski slope, allowing you to ski, toboggan or take the ski lift down to the town. Walking down/up however takes around 35 mins.

We felt the hotel could have provided a shuttle bus service into the town as the hotel only has one restaurant with quite a restricted menu. There is only one other restaurant close to the hotel (2 minutes walk) however this closes at 5pm with the Ski slope and not an option for dinner.

The room was a good size, well presented and clean. There were 2 days however where towels were not changed and house keeping did not make up the room. The stairs that take you up to the bedroom are extremely steep and narrow, which may make it inaccessible for older people or dangerous for children.

The buffet breakfast provided was nice but again quite limited in terms of choice.

The staff were knowledgeable, friendly and helpful. The excursion we did was the Aurora Snowmobile Hunting, which was really great and would definitely recommended.

Partner

10/10

Exceptional

12 Feb 2020

Chebi

The window heater doesn’t help much. Still have a large piece of snow for switching on half day

Leisure Friends

10/10

Exceptional

08 Feb 2020

Osvaldo

Excellent service. We booked all the activities in the hotel. Great experience.

Leisure Partner

10/10

Exceptional

22 Jan 2020

Rachel

Beautiful Views

Thoroughly enjoyed my two-night stay in one of the aurora cabins, which are small, but perfect for one or two people. The bed is situated directly under the heated glass ceiling, and the cabin itself stayed nice and warm. The bathroom floors are even heated! The staff at the main building are helpful and accommodating, and the activity desk easily booked both airport transit and a tour for me (both at a fee). The included breakfast is pretty extensive, and the top of Saariselka Ski & Sport trails are only a short walk away. The only items that I would note is that use of the sauna will cost extra, and that this hotel - to its benefit for the views - is located beyond the rest of the shops and restaurants in Saariselka, so you'll have to take a taxi or other transport to get there. Overall, a wonderful experience, and I fully recommend this hotel.

Self

10/10

Exceptional

12 Jan 2020

Renee

Great Location for Northern Lights viewing

We stayed 1 night in an Aurora cabin during January. Unfortunatly we did not see the Northern Lights, as the weather was too cloudy, but we still enjoyed our glass roof cabin experience.

The Aurora Cabins were very modern inside, and the glass roof was heated, for clear viewing of the sky. These cabins are facing the North, to maximise your chances of seeing the lights.

The Star Artic Hotel resort is located on the top of a big hill, which offers really good views over Sarriselkä and Inari. The best viewing point for the Northern Lights (i.e. the Triangulation Tower) is only 300m away from the hotel.

We ate dinner at the Star Artic restaurant, which was fine dining & delicious, but a little more pricy than in-town options. Staff were very friendly. Buffet breakfast was included, which offered a good range of options.

Checkout was at 12noon which was great.

A good tip is to ask reception staff to book you a cab for the trip back into town 24hrs in advance, as you will get a cheaper fare, i.e. 10 euros instead of 20 euros.

Partner

10/10

Exceptional

03 Jan 2020

Verified traveler

Amazing hotel in the wilderness. Had all the amenities you would need while on holiday. Town a taxi ride away. Couldn’t fault it!

Leisure Partner

10/10

Exceptional

29 Dec 2019

Verified traveler

The location was great. The view down to the village and the feel of having your own cabin in the snow was wonderful.

Leisure Family_with_children

10/10

Exceptional

28 Dec 2019

wai kuen

Best view in the town, Friendly staff, room and bed are so comfortable. their outdoors activity are well organised.

Partner

8/10

Excellent

04 Dec 2019

Timothy

Amazing stay, great location, friendly staff, fun activities. It would be useful if the staff at reception gave more guidance or had a little more info/specific details on what you can do at the property, as well as the neighbouring ski/toboggan run (prices, opening times, routes etc.)

Friends_and_family Family

10/10

Exceptional

30 Nov 2019

Oğuz

İn airport shuttle, some hotels already paid guests transportatiom fee. But this star arctic hotel didnt serve that opportunity like that.

Leisure Family

10/10

Exceptional

25 Nov 2019

Verified traveler

Staff goes all the way out to make you feel welcome and comfortable. Activities provided by the property are also well planned and enjoyable. Location is further up north from city centre but I appreciate the calmness and tranquility among the snow. Would definitely return!

Leisure Self

10/10

Exceptional

25 Nov 2019

Verified traveler

great views, nice and warm :)
Highly recommend......

Leisure Partner

10/10

Exceptional

13 Nov 2019

Verified traveler

Beautiful outlook, glorious views from (the glass ceiling an walled) cabins

Leisure Partner

2/10

Poor

06 Nov 2019

Verified traveler

Terrible night, they claim that the glass were heated to melt the ice, but our room the heater were completely malfunctioning, even there is ice inside the room nearby the glass, it provided the heater wasn’t functioning at all. We have taken down photo for this room, we spend 300euro for this room is just terrible

Leisure Partner

10/10

Exceptional

07 Oct 2019

Joseph

Beautiful spot - the rooms are amazing!

The resort is great, we were offseason so lots of mud and rain as opposed to winter but that didn't put us off at all although I imagine in winter it is absolutely magnificent. The room is incredible. Spacious, cooking facilities, the bathroom is huge, the sauna is amazing, there is a great view and the balcony and view is great. There is also a clothes dryer - perfect for northern weather!

Partner

10/10

Exceptional

11 Mar 2019

Verified traveler

Northern lights from your cabin!

The view from this hotel is amazing, whether you are sting in one of the Aurora cabins or one with a view of the village. The hotel staff were helpful and accommodating and provided some thoughtful extras for husband's birthday. The breakfast had a range of items available. and the evening meal we had in the restaurant was delicious. We loved everything about this visit, especially being able to see the northern lights and a million stars from our aurora cabin roof!

Partner

10/10

Exceptional

11 Feb 2019

Verified traveler

its new and in a fantastic place high point and modern design

Leisure Partner

10/10

Exceptional

31 Jan 2019

Yong Fei

Nice cabin with beautiful night view

The aurora room was definitely fantastic with heating for the windows to make sure snow does not block the view. Toilet floor was also heated so no worries about cold floor tiles. As for the service, there was some hiccups but quickly resolved. Special mention about Leena and especially the reindeer lady, can't remember her name, they make us feel so welcome and that makes it one of our best experience we had in our 10 days Finland trip. Restaurant food was also very good and we even tried the bear soup with truffles. Only feedback is the hotel should do something about its lighting at the reception building. It is very bright and actually causes light pollution, especially if you want to see the northern lights. But luckily we did see the faint lights in the cabin but have to travel further from the hotel to catch a better view.

Partner

10/10

Exceptional

14 Jan 2019

Hill

Location is a little secluded, so not easy to get to shops on foot. However, it's a lovely place to wind down and get away from the hustle and bustle. Hotel organises a range of activities that one can look into (at an additional price) - our highlight was the reindeer experience which was superb. Our room was the aurora cabin and it was spacious, comfortable, modern and well-heated. The changeable LED lights were a nice touch. Only complaint would be that the reception staff seemed a little at a loss when we wanted to confirm the activities we had booked (via-email) - seemed to us like the activity booking didn't seem to be tied into our room reservation. Or if it were, she wasn't inclined to help us look up what we had booked. That aside, we had a lovely stay and would definitely consider coming back.

6/10

Pleasant

11 Jan 2019

Terry

Shuttle service is very limited. 24 hours available should not be described on this information website

6/10

Pleasant

26 Dec 2018

hong

room was brand new but had fairly strong smell of new construction, which at time was a little unbearable. Daily house keeping had to be requested and was not provided timely. Breakfast was average with only few selections. On the plus side, Good bedding and good bathroom facilities.

Partner

10/10

Exceptional

29 Oct 2018

Tanya

Best hotel in Saariselka

We LOVED the hotel and the location. The staff was super friendly and the accommodations were like brand new. There wasn't any snow yet unfortunately, but we were able to book a guide to see the Northern Lights and that was amazing. Without the guide we wouldn't have known what to do or see.

Family

10/10

Exceptional

25 Oct 2018

Verified traveler

Staffs are very friendly, helped us to contact the car rental company when our car has a problem. Rooms are fine and clean, but the stairs are of awkward orientation. The road leading to the hotel is unpaved, so be careful when driving especially at night.

10/10

Exceptional

09 Sep 2018

Cee

Awesome hotel, bit more construction going on while we were there, room cabin was wonderful but stairs are steep and hard to climb down to go to the bathroom in middle of night.

6/10

Pleasant

27 Mar 2018

Dan

For the price would expect much better

Firstly - the location is amazing, especially if you are using the slopes. The hotel is also great to see the Northern Lights from (we had a glass roof cabin). The staff were also very helpful and were very good when we had dinner there.

However, for the price paid you'd expect somewhat more upmarket trimmings in the cabins themselves. Very cheap materials used, with lots of scuffing already, and in part (bathroom) the roofing above the mirrors is already starting to come apart at the edges. You can clearly see nails and silicon gel holding parts together in a way that resembles a bad DIY job rather than a high-price hotel standard.

It's a shame that this is the case given the staff and location are great.

8/10

Excellent

10 Feb 2018

Verified traveler

cozy hotel, but just like a bes and breakfast! i suggest book another one if you feel loke you are going to stay in longer

10/10

Exceptional

22 Jan 2018

Christobell

The best location in Lapland

We booked the Star Arctic after researching many hotels that offer a similar glass ceiling/ cabin/ igloo experience. The hotel has a beautiful setting on the top of a mountain from which we saw the northern lights. It is well located next to a sledging hill/ ski lift/ restaurant and has beautiful views across the valley. The staff were very helpful in advising activities - including a northern lights bus tour on which we saw the most vibrant northern lights of the whole trip. Thank you to the team at star arctic for our stay and we would love to return.

10/10

Exceptional

10 Jan 2018

leigh

Great hotel and location

We booked the star arctic hotel for tye views and its location. It is slightly outside of the town but onlyba short walk. We had the good fortune of seeing the northern lights from the hotel. The position is excellent and we highly recommend the hotel.

Family

10/10

Exceptional

06 Apr 2026

Wille

Rinteen vieressä, hyvät pysäköintialueet.

Partner

10/10

Exceptional

03 Mar 2026

Kathrin

Die Lage des Hotels ist sehr gut. Unser Zimmer war bestens ausgestattet u hatte einen fantastischen Blick! Top modern. Würde ich jederzeit wieder buchen

Partner

10/10

Exceptional

04 Feb 2026

Dr. Christine

Wir haben für eine Nacht eine Aurora Cabin gebucht.
Es war einfach alles super. Das Frühstück lies keinen Wunsch offen.
Zum Abendessen hatten wir einen Tisch reserviert. Das Menü war super lecker.
Das gesamte Personal war überaus freundlich.
Ein tolles Erlebnis.
Man kann es nur empfehlen.
Als Höhepunkt waren auch noch Polarlichter über unserer Cabin.
Selbst vom Bett konnte man sie sehen.

Leisure Family

10/10

Exceptional

19 Jan 2026

Kayoko

スタッフが親切でした

Leisure Family

10/10

Exceptional

03 Jan 2026

Sandrine

Sehr schönes Hotel mit tollen Aktivitäten. Schneller Check-in, schöne Unterkunft und eine bombastische Aussicht.

Leisure Partner

10/10

Exceptional

10 Dec 2025

Hitoshi

極寒のラップランドに滞在する際の拠点として最高です。
山の頂上付近にあるので街までのアクセスは車の手配が必須ですが、景色は素晴らしいです。
フロントスタッフは皆親切で、アクティビティの急な予定変更にも丁寧に対応してもらえました。
おかげで素晴らしい体験ができました。
なかなか日本からは行きにくいですが、再訪したいです。

10/10

Exceptional

25 Nov 2025

RENATA

Amazing experience, the staff was very kind and helpful, the hotel is a very friendly atmosphere and excellent service , we hope one day we will be able to come back!

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

DULCE MARIA

Excelente

Friends_and_family Family

10/10

Exceptional

14 Nov 2025

Marcelo

Tudo muito bom

Friends_and_family Family

10/10

Exceptional

20 Mar 2025

Ricardo d

Grandson

Friends_and_family Family

10/10

Exceptional

06 Mar 2025

Linde

Fantastisch

Leisure

8/10

Excellent

25 Feb 2025

Verified traveler

Hotelli todella kauniilla paikalla. Palvelu oli ystävällistä, huone siisti ja sänky mukava. Olisin silti toivonut näin korkealle hinnalle enemmän vastinetta. Esimerkiksi enemmän tilaa tavaroille, kuivaustilaa märille vaatteille ja laadukkampia kylpyhuoneen tarvikkeita. En myöskään kokenut henkilökunnan kohtelevan meitä mitenkään erikoisesti verrattuna siihen, miten muissa hotelleissa. Aamiainen oli loistava!

10/10

Exceptional

21 Feb 2025

HYUN NA

오로라를 보고싶다면 최적의 선택! 산 정상이라 석양 뷰가 아름답고, 바람이 심해서 구름을 날려버려서 한밤에 오로라 감상 가능합니다. 2일간 오로라캐빈에서 숙박하는 동안 모두 한밤의 오로라 쇼를 감상할수 있었어요! 연계된 액티비티도 가성비가 좋아요!

Friends_and_family Family

10/10

Exceptional

11 Jan 2025

Carol Janet

Hermoso

Es un hotel hermoso, las vistas increíbles, me hospedé en la cabaña con techo de vidrio para ver las auroras, el hotel hermoso, la atención muy bien, comida deliciosa, amé el hotel!

Partner

10/10

Exceptional

27 Nov 2023

Gabriele

Best resort in Lapland

Leisure Family

6/10

Pleasant

20 Nov 2023

Verified traveler

Nice hotel but disappointing Gold/VIP-handling

I booked this property as I saw they were part of the properties that in case you are Hotels.com Gold-member, can give offer room-upgrade depending on available capacity. I arrived to the hotel around 20:00 and saw on their webpage that they still had available rooms that I could upgrade to. After talking with the personnel in the reception they wanted to keep the room they had open in case other guests were arriving later that evening (which seems strange for a place in the Finnish countryside that seems to have more “planned visits” than drop-ins).

I was given the possibility to pay for the upgrade, first for almost full price, then for a reduced price, and eventually after approx. 30 minutes of negotiation with receptionist and hotel manager (last over telephone) I was offered to upgrade the room for EUR 10. This was not a huge amount, so I accepted it and thanked for the possibility, but I find it strange that a hotel that themselves have decided to be part of the Hotels.com VIP/Gold-program, excuses their upgrade-fee on the reason that it is hotels.com that are stating that upgrades might be possible, and not themselves.

I am questioning if this was worth it from the hotel’s side on a late Saturday evening with few potential other guests coming after us to claim EUR 10 for an upgrade. At least I got the first experience where a propoerty part of the VIP/Gold-program did not seem to focus solutions to a request, and rather wanted to focus on their limitations.

Partner

2/10

Poor

15 Nov 2023

Verified traveler

Poor

We showed our full paid receipt but Star Artic insisted we must pay again before checking in as they didn’t receive the amount from Horels.com. Hotel concierge booked taxi for us to airport at 6:00am but it didn’t come. We could not get help coz concierge had not yet worked. Very bad management.

Friends_and_family Family

10/10

Exceptional

22 Oct 2023

Paula

Täyttä kultaa

Aivan täydellinen paikka. Ruokakin tosi hyvää. Ystävällinen henkilökunta.

Self

10/10

Exceptional

20 Oct 2023

Verified traveler

Rentouttavaa majoittumista hienoissa maisemissa

Sijainti rinteessä loistava, majoitus viihtyisä ja aamupala erittäin hyvä.

Partner

8/10

Excellent

14 Oct 2023

PEER

Flott hotell med fin beliggenhet. Hadde rom med badstu. Det hva svært fordelaktig på en kald dag. Maten i restauranten var fantastisk.

Partner

10/10

Exceptional

10 Oct 2023

Hsiangchi

位置特別好, 我們待2晚出門即可看到北極光, 屋內很寛敝, 陽台可看到很漂亮风景及晚霞, 設備齊全有小廚房可以煮東西, 有機會還是會再訂此hotel ,早餐很丰盛, 晚餐很可口美味, 酒店還給20% discount 旁邊就是滑雪場, 觀賞美景的好地方

Friends_and_family Friends

8/10

Excellent

25 Sep 2023

Verified traveler

Hieno paikka lomailuun

Hienot maisemat ja siisti paikka. Aamupala oli hyvä.

Partner

8/10

Excellent

24 Sep 2023

Sirpa

Huoneet ovat siistejä ja mukavia. Aamiainen loistava!

Partner

8/10

Excellent

18 Sep 2023

Mirja

Kylmä ilma puhalsi parvella, liekö siitä flunssa tullut

Partner

8/10

Excellent

11 Sep 2023

Jani

Chromecast ei toiminut tai saatu toimimaan, siitä miinus. Muuten loistava ja upea majoitus

Leisure Partner

10/10

Exceptional

16 Mar 2023

Satu

Upeat maisemat ja oikein hyvä nukkua, oma sauna. Huone oli oikein viihtyisä, cupsolo-keitin ja kaikki tarvittavat kuten kuivauskaappi.
Pieni miinus, että huoneemme edessä parkkipaikka. Sekä
palvelu voisi olla parempaa, johon kannattaisi panostaa. Pienet yksityiskohdat merkitsevät.

Leisure Family

10/10

Exceptional

14 Mar 2023

Kasper

VILDESTE OPLVELSE

En exceptionel oplevelse! Hvis du er i tvivl, så tag afsted. Håndklæder og sengetøj blev ikke udskiftet efter 4 nætters ophold, hvilket er eneste at sætte en finger på.

Partner

10/10

Exceptional

13 Mar 2023

Ronny

Von der Ankunft bis zur Abreise war alles super organisiert. Das sympathische und freundliche Personal, die wirklich tollen Tour-Guides einschließlich der tollen Ausflüge (Schneemobil und Husky Ausflug sehr zu empfehlen) und dieses wirklich atemberaubende Hotel...einfach unvergesslich! Das Essen ist im Hotel sehr gut aber ein Spaziergang in den Ort einschließlich eines Restaurantbesuchs ist auch zu empfehlen. Wir haben jeden Tag die Polarlichter gesehen, können aber auch den Ausflug \"Aurora Hunting by Car\" (im Hotel buchbar) empfehlen. Denn ist der Himmel bedeckt wissen die Guides genau wo man hinfahren muss um die Polarlichter zu erblicken. Wer einen unvergesslichen Urlaub und eins seiner größten Abenteuer erleben will ist hier genau richtig!

Leisure Partner

10/10

Exceptional

03 Mar 2023

Cem

Ein sehr schönes Hotel mit super Personal die alle sehr hilfsbereit und freundlich sind. Die Zimmer waren traumhaft. Alle Aktivitäten die dort angeboten werden sind empfehlenswert und bleiben in Erinnerung!

Leisure Partner

10/10

Exceptional

29 Sep 2022

Sabrina

Einfach schön

Wunderschöne Unterkunft und jeden Cent wert. Nordlichter haben wir leider nicht gesehen aber es war trotzdem sehr schön dort. Frühstück war absolut ausreichend und lecker. Personal sehr nett.

Partner

8/10

Excellent

07 Aug 2022

Verified traveler

Hotelli upealla paikalla

Yövyimme siskon kanssa yhden yön elokuun alussa. Sijainti erinomainen, aivan laskettelukeskuksen vieressä ja keskusta parin kilometrin päässä. Näkymä huoneesta oli alas rinteelle ja se oli upea. Mökki siisti ja kivasti sisustettu. Saunan kiuas olisi voinut olla nopeampi ja aamupalassa oli toivomista, mutt ylrisesti ottaen todella viihtyisä hotellikokemus.

Friends_and_family Family

8/10

Excellent

06 Aug 2022

Michaela

Unterkunft gut
Essen sehr einseitig - sehr kleine Karte
Frühstück sehr gut
Traumhafter Blick!!!
Leider Zimmer nicht abdunkelbar.
Ganze Nacht hell.
Bett ohne Matratze - lediglich Decke als Ersatz….

Leisure Family

10/10

Exceptional

07 Jul 2022

Liisa

Aina yhtä ihana!

Mieletön sijainti, loistopalvelu, hyvä ruoka ja tyylikkäät puitteet.

Partner

10/10

Exceptional

25 Apr 2022

Sami

Ei petä. Toimii.

Value for money.

Partner

10/10

Exceptional

15 Apr 2022

Arto

Kaunispään huippu hotelli!

Hieno elämys nukkua lasikattoisessa mökissä. Hyvä hotelli, hyvä ravintola ja ystävällinen henkilökunta!

Partner

10/10

Exceptional

04 Oct 2021

Nina

Pariskunnan ruskaretki 2021

Loistava majoitus, upealla näkymällä. Hotellin palvelut ja taso mutta kuitenkin oma rauha ja oma sauna oli luksusta. Lämmin suositus kaikille jotka toivovat lomaansa ripauksen luksusta.
Vaelluspäivän jälkeen oli ihana käydä omassa saunassa pesulla ja lämmittelemässä ja saunan jälkeen mennä nauttimaan hotellin ravintolaan herkullinen illallinen.

Partner

10/10

Exceptional

29 Sep 2021

Karoliina

Todella hyvä hotelli

Kerrassaan kiva hotelli kauniilla paikalla. Lämmin suositus! Iglujen sänky oli hieman huonossa kunnossa (nukuttu/maattu loppuun) mutta puolestaan view suiten sänky oli hyvä.

Partner

8/10

Excellent

23 Sep 2021

Teija

Mukava hotellit upein näköaloin

Viihtyisä ja tyylikäs majoitus, tosi hyvä aamiainen, kauniit näköalat, ystävällinen palvelu, suosittelen!

Partner