Name: Surestay By Best Western Tupelo North
Address: 852A N Gloster Street, Tupelo, 38804, US

4/10

Poor

16 Jul 2026

KATHLEEN

Cold breakfast. Didn't look appetizing so passed.

Partner

10/10

Exceptional

05 May 2026

K.F.

Plenty of parking out front. I felt safe as a single female traveler. Check-in was easy, just be wary that they ask for an extra $100 deposit when you arrive.

The room was clean and great for the price point.

No one was in the lobby at 10 AM on a Sunday when I needed to check out, so I kept ringing the bell and calling the building until I finally had to leave. Had to keep calling on my way out of town until I finally got ahold of someone who could help me check out. Otherwise, an excellent stay at a budget hotel for work.

Self

6/10

Pleasant

09 Mar 2026

Pauline

Place behind another motel. Door locked in front office at 330 pm. Back stairs were messy with trash on steps. Ice machine not working! It was just an ok stop for the night!

Partner

10/10

Exceptional

07 Mar 2026

Belinda

Tub to work. Hold water. Stopper was messed up. Have free gifts baggies for the customers

Family

8/10

Excellent

10 Oct 2025

Sammuel

My stay

My only complaint is breakfast. Everything was fine except no meat or eggs or pancakes etc only cereal, toast, pastries. Not a very hearty or filling breakfast. Everything else was satisfactory.

Business

4/10

Poor

24 Sep 2025

Karen

Was supposed to have ground level floor, but had to walk up a ramp and across the walkway to get to the floor very difficult when handicapped. Room was dirty, no coffee in room, breakfast was the grab and go where it was basically a bowl of cereal and some cinnamon rolls. Not many cars there not many stay there old and outdated would not waste your time on it. Stay somewhere else.

Friends_and_family Family

10/10

Exceptional

14 Jul 2025

Victoria

It's definitely a hidden gem. Mrs. Sangeeta is the absolute sweetest and her husband and the one other employee are super nice as well. The only problem I can complain about is that the bathroom light and fan are connected to each other so you can't just turn on one.

Business Self

10/10

Exceptional

04 Jul 2025

David

Property was clean.

Leisure Self

6/10

Pleasant

07 May 2025

Shanon

The hotel is older but my room was very clean. Trash in the parking lot.

Leisure Partner

6/10

Pleasant

07 Apr 2025

Miguel

When I book in the application I said that the breakfast was included I went to breakfast and it was closed.

Business

8/10

Excellent

26 Nov 2024

Carol

The desk staff was friendly. The room was clean. You could hear a train whistle nearby.

Friends_and_family Family

10/10

Exceptional

26 Nov 2024

sherry

Check in lady was awesome, price was right, clean. Property a bit scary. Dark and wayyy set back. Overall very very good experience

8/10

Excellent

21 Sep 2024

Paula

A nice place to stay. I only stayed 1 night, but it was quiet. The hair dryer didn’t work, but I had mine, so no big deal. I told the lady at the desk. By the way, the lady at the front desk was very nice and tried to put in my rewards number even though I had booked through Expedia. She was very kind and pleasant to talk to.

Leisure Self

8/10

Excellent

16 Sep 2024

MICHELE

No frills but comfortable and Great Value!

We arrived mid-afternoon after a 4 hour drive in torrential rain from Douglasville. On arrival we found check-in to be easy and Tammy was friendly enough too.
Whilst the room could do with a brighter paint job and curtains and some furnishings were tired and marked in places; the bed was very comfortable and clean along with the bathroom and facilities, which was more than good enough for our 2 night stay. There were plenty of sockets and lights, hot water and good a/c!
We love motel rooms as I like to have the door open to outdoors sometimes.
The weather again was still heavy rain and on heading to the breakfast room we were greeted by Prashant, who was welcoming and said that if there was anything else we needed later in the day, including room service, to let him know.
The Breakfast Room was small and choices were limited to tea, coffee, juice, cereals, toast, yoghurt, fruit and pastry options. This was more than enough to satisfy us on a morning and the intimacy of the room enabled pleasant conversations with some other guests heading home for Huntsville and on the 2nd morning, some folk from Kansas going across to Georgia.
So, overall we enjoyed our stay here, it was great value and if you're looking for no frills but comfortable and clean with friendly staff then look no further. We would stay again if in the area😁

Partner

10/10

Exceptional

07 Sep 2024

Myris

Nice place to stay.

Looking from the outside it looks kinda questionably but the room was really clean and nice. Hotel staff was very friendly. I would stay there again.

Friends_and_family Family

8/10

Excellent

01 Sep 2024

Darren

This is a fairly old hotel that appears to be recently renovated. The interior had more modern amenities and such. The bathroom was newly done and had everything I needed. The facility has no drink machines or snack machines anywhere. You have to walk to the fairly sketchy gas station near by. The staff was EXTREMELY helpful and kind. If you are looking for a moderately priced hotel for a night, it fits the bill.

Leisure Friends

2/10

Poor

20 Aug 2024

dina

Dirty bed bugs soiders

10/10

Exceptional

19 Aug 2024

Penny

Quiet and clean. Could use some clean up around the property. It looks abandoned

Leisure Partner

6/10

Pleasant

16 Jul 2024

John

It was quiet . It was a bit isolated and the general area had the appearance of being a rough neighborhood.

Leisure Partner

8/10

Excellent

12 Jul 2024

heather

Room was clean and updated. Abandoned building attached to the hotel made it seem somewhat sketchy at 1st. Owner kind and friendly

10/10

Exceptional

09 Jul 2024

Samuel

Tired

Everything was great. Service and stay were excellent.

Business

10/10

Exceptional

08 Jul 2024

Catherine

The staff is fantastic

Leisure Self

10/10

Exceptional

05 Jul 2024

Samuel

Ready for bed

To start the proprietor was extremely helpful and really sweet. The rooms were very clean and quiet. This is probably one of the best stays at a hotel that I've ever had. When i im near here this where ill stay from now on.

Business

8/10

Excellent

15 Jun 2024

kelli

We were not prepared to walk into a 90 degree room. It took the unit about two hours to bring the temperature down to 72 degrees. The beds were much stiffer than other places we have stayed.

The staff members were friendly and the room was exceptionally clean. We were passing through and just needed a couple of beds to sleep on. We would probably stay here again, but not for more than one night because the beds are so stiff.

Leisure Family

8/10

Excellent

08 Feb 2024

Timothy

Road trip

Quick check in.

Friends_and_family Family

10/10

Exceptional

21 Oct 2023

Natalee

Love this place! Basic amenities, but super clean, & quiet (it’s kind of out of the way). Unbeatable rate. Owners are super sweet. Will always stay here when going thru Tupelo!

Business Partner

10/10

Exceptional

09 Sep 2023

Thomas

We didn't like having to walk up stairs or a long way on the ramp to our room, especially with bags and clothing from our car.

Leisure Partner

10/10

Exceptional

25 Jul 2023

Robert J Jones

The room was clean and the staff friendly. Basic accommodations without the frills. I’d stay again

10/10

Exceptional

16 Jun 2023

Jessy

When we got there to check in, the gentleman working was very nice and friendly. Room was spotless, beds were comfortable. I’m the morning, the lady that was working was also very nice and friendly. She had everything for breakfast ready. Our next trip down south, we will definitely stay here again. I wish I would have got the names of the 2 people working, but they have amazing customer service.

Leisure Family

8/10

Excellent

12 Jun 2023

Tracy

To small

Leisure Family

10/10

Exceptional

30 Apr 2023

Patsy

It was very clean I thought the motel was new but I found it was five years old. Staff were very friendly

Leisure Partner

8/10

Excellent

30 Dec 2022

linda

good

Partner

10/10

Exceptional

13 Nov 2022

Angel

We were allowed to check in early. The room was very clean. Bed was comfortable. Staff was polite.

Friends_and_family Friends

10/10

Exceptional

29 Oct 2022

Natalee

Very pleasantly surprised by this place! Fairly basic as far as amenities, but absolutely everything is super clean & the price was great. Property is quiet, in good repair, & well-lit. Staff is friendly & professional. Breakfast is decent for this caliber of place, but could use more protein options. Mattress & TV could use an upgrade, but everything else was so great about this budget-friendly hotel, it hardly even mattered to me. Would absolutely stay here again.

Business_and_leisure Self

10/10

Exceptional

07 Oct 2022

David

Spacious room. Seemed recently remodeled. Close to shopping and highway.

Leisure Self

10/10

Exceptional

20 Sep 2022

Emily

It was great!

Partner

8/10

Excellent

14 Sep 2022

Elliott

Nice clean and remodeled

Leisure Self

10/10

Exceptional

26 Aug 2022

shermonia

Very nice hotel

Leisure Partner

10/10

Exceptional

22 Jul 2022

Tim

Comfortable large rooms

Stopped in on the way to Florida. The room felt great when walked in, it was 90 degrees outside. It took about an hour to actually get comfortable. The ice machine is leaking all over the sidewalk, causing a slip hazard.

Partner

10/10

Exceptional

28 Jun 2022

Kristine

Quiet and nice stay

It was quiet and peaceful.. One night stay.
They offer a continental breakfast.
Pool is not open

Self

6/10

Pleasant

31 May 2022

Gail

Was ok for a one night stay.

People were very nice and helpful. Pool not operational. No ice machine.

Partner

10/10

Exceptional

23 May 2022

Elizabeth

The managers were so wonderful! Very friendly and kind! The room was the cleanest hotel room I’ve seen in a long time! We really really loved our stay!

Business_and_leisure Family_with_children

8/10

Excellent

21 Apr 2022

Brian

We had a supposedly homeless person come up to my 16 year old son and pester him for money to stay the night at the hotel. It was a bit scary as the man followed my son up to the 3rd floor where our room was. Other than that it was a good stay. Oh, the beds were a bit too firm for us.

Leisure Family

2/10

Poor

11 Apr 2022

Michael

While checking in they said I needed $100 cash only deposit. They said I would not get a receipt for the money but I would get it back the next day. They made me check in standing outside at a window. Worst hotel experience of my life. I may be done with Best Western hotels forever now.

Leisure Family

6/10

Pleasant

07 Apr 2022

Ashley

The garbage in the room had not been taken out from the guests before us. There were no blankets on the bed, just a sheet and a duvet cover. The tv/remote wouldn’t work. A little over priced, but it was fine for one night. Probably won’t stay there again.

Leisure Partner

8/10

Excellent

25 Mar 2022

Cynthia

Clean

Leisure Friends

6/10

Pleasant

20 Jan 2022

Selah

It was raining and cold outside, yet they checked me in through a window rather than letting me in the lobby.

Business Self

4/10

Poor

07 Nov 2021

Shauna

HORRIBLE

I would never recommend this place we had to sleep on top of the blankets as the sheets you could tell had never been changed… they claimed it had also they gave no receipt at check in I had to go back down the next morning after having surgery on foot!! Was definitely NOT what pictures showed on hotels.com

Friends_and_family Family

10/10

Exceptional

25 Oct 2021

Brittany

It was not very expensive. It was clean and tidy. No loud outdoor noises. Staff was friendly and had to go breakfast packed and ready at check out. I would recommend this stay.

Business_and_leisure Partner

10/10

Exceptional

22 Oct 2021

Angel

Will be back

Room was clean, comfortable and desk staff was amazing!!

Partner

10/10

Exceptional

05 Oct 2021

Roger

I was truly impressed with the cleanliness of the room, the shower was immaculate, clean towels, everything worked ... faucets, coffee maker, lights, A/C ... it was a good stay at a great price. The only draw was the pool needed maintenance, but I wasn't going to use it, so no problem.

Business_and_leisure Self

4/10

Poor

28 Sep 2021

William

F for service!

Lobby was closed so the picture presented by Owner doesn't exist to Guests. TV remote needed batteries but instead Owner said I was operating it incorrectly. Replace the batteries or get up to our room and show us what we were doing wrong. Its called service! Bed a bit uncomfortable with almost no covers.

Partner

8/10

Excellent

17 Sep 2021

Janette D

Not fancy but clean for a night. It was easy to find, the staff were very friendly, no frills but for an overnight while traveling- the price was fine for a clean bed. They had a nice healthy bag breakfast instead of just a danish. And the parking lot was lit very bright.

Leisure Friends

10/10

Exceptional

07 Sep 2021

Shanesha

Upon arrival, Service clerk greetings we're great! He put me in a great room, clean, bed comfortable, etc. Hotel is around restaurants which is great! Would recommend.

Friends_and_family Family

10/10

Exceptional

24 Aug 2021

Charlissa

Room service checked to see if i needed anything

Leisure Partner

6/10

Pleasant

01 Jul 2021

Donald

It’s alright

Business

6/10

Pleasant

23 Jun 2021

Amy

Good for just a night stay

Hotel room was 81 degrees when we arrived. It did eventually cool down after we left and had been gone several hours. Stain on the bed spread. Seems to be in sketchy part of town but we didn't have any troubles

Business

10/10

Exceptional

19 Apr 2021

Amy

Quiet- comfortable. Quick easy access to all businesses.

Self

2/10

Poor

12 Feb 2021

Verified traveler

The outside of the property looks nice. When you enter the room you are greeted by a dead roaches! There were roaches on the air conditioner I found a roach and a bedbug at the head of the bed behind the TV was full of roaches notify property management. I was traveling from out of state me and my siblings we booked three rooms every room had bedbugs worst experience ever

Friends_and_family Family

2/10

Poor

25 Jan 2021

Greg

The night from Hell

The stay was anything but nice. There a group of people that come in at 11pm next door to us that stood in front of or window yelling down to the parking lot at her friends to grab her weed and beer then come the loud music so my wife is mad we go to leave my wife goes out to the car then they start harassing her telling her to let them get up with her making sexual harassment remarks to her smoke drugs on the stairs I couldn’t not believe we was in Tupelo ms dealing with this no one at the office would pick up the phone this didn’t stop till 3am!!!!!!

Partner

6/10

Pleasant

16 Jan 2021

Verified traveler

Nice hotel, bad location. Would not recommend.

One room had roaches. The other was clean. The area was in a rougher part of town and there were police and suspicious people everywhere.

Friends_and_family Family

2/10

Poor

21 Sep 2020

Verified traveler

Dirty and smelled Bad

Dirty and smelled Bad

Business

2/10

Poor

22 Aug 2020

Kevin

It was horrible and unclean we tried 7 different rooms and all was dirty!! And the took all of my hotel points I earned and I want them back

Self

10/10

Exceptional

18 Aug 2020

Merri

It was good except the 3 pm check in lol

Self

2/10

Poor

09 Aug 2020

James

VERY BAD EXPERIENCE

I arrived at the hotel Friday evening to spilt the drive back up, just needed somewhere to sleep. My girlfriend and I instantly felt uncomfortable due to the location and loitering of shady people at the hotel. The first room I was given smelled like smoke and the detecter was going off, I went back to get another one and the door wouldn’t latch all the way there. Also other stayers were smoking everywhere and staring at us as we arrived. Very bad experience. We left our keys and stayed elsewhere. Thought it was funny how I had to sign a no smoking agreement but both of my rooms smelt like smoke, which would’ve caused me to have an asthma attack if I had chosen to stay the night. Also saw several people smoking outside the rooms. Terrible environment, I didn’t not feel comfortable here and will never book a hotel sight unseen again.

Partner

2/10

Poor

22 Jul 2020

Brandon

Awful. Do yourself a favor, don't stay here!

All I can say is please don't stay here. Literally I've stayed in hundreds hotels and this one was by far the worst. Used the washer which worked fine and then put money in thw dryer and it doesn't work. Told the lady at the front desk and she just said she can't do anything. Refused to dry the clothes for me, give me my money back, etc. They could at least have a not working sign on it. The WIFI didn't work or my TV remote in the room which I also complained about only for them to tell me they would send someone by and did but they didn't fix anything. Lastly, this hotel is in a sketchy part of town and people were up all night outside being loud. I didn't even feel safe and then in the morning the front desk called me 3 times to ask if I was checking out. What makes it worse is they called at 7am, then 8am, and again at 9am. Same lady every time despite the fact that housekeeping came by and asked to.

Friends_and_family Family

4/10

Poor

19 Jul 2020

Carol

Felt totally unsafe

Don't do it. Checked in about 3:00 AM, 2 men wandering around the parking lot and wanted money, later knocked on our door & asked if we could come out side and talk with them, of course we didn't. Afraid to go to sleep and about 4:30 AM a couple of \"ladies\" of the night were walking around the parking lot. Did not feel safe. Bed was comfortable and that's about all I can say good. TV didn't work, room smelled terrible, bathroom fan was so loud it would wake the dead, toilet seat was broken, water would not drain out of the tub so after one showered you had to wait 20 min. for the water to drain out before using it again. Clerk in the office was almost rude, not very welcoming at all. Overall bad decision on our part in choosing this hotel. Don't make the same mistake we did. Avoid at all costs.

Friends_and_family Family

10/10

Exceptional

15 Jul 2020

Verified traveler

They were so friendly rooms very clean I would definitely stay there again and recommend them to everyone

Leisure

4/10

Poor

21 Jun 2020

Verified traveler

Door wouldn't unlock and after several attemps, manager had to use key. TV wouldn't work. The room smelled of smoke and bathroom was very muskie. Very disappointed in stay

Business

6/10

Pleasant

11 Jun 2020

Verified traveler

Quick-Stay

Denise in the office was terrific! The pool was closed due to COVID-19. There were many conveniences nearby that made the stay easy. Just a quick overnight was fine, longer not acceptable. The room #115; a/c rattled - no matter what temp or strength it rattled when on. The toilet tissue holder is in an inconvenient location behind the seat on the right side. Since it was a handicapped room I appreciated the shower head being removable.

Self

10/10

Exceptional

02 Jun 2020

Verified traveler

I enjoyed everything about my stay it was wonderful

Leisure Partner

10/10

Exceptional

12 Feb 2020

Valarie

Would definitely stay there again

It was a good stay but, the breakfast could’ve been much better and the employees were extremely helpful

Friends_and_family Family

8/10

Excellent

01 Jan 2020

wesley

We got into town around 8:30pm. I had to stand in the cold to do paper work before getting my room. I was cold. i felt that once they found out i was staying they could have let me into the warm lobby to do the transactions. Everything else was fine. Super hot water a major A++.

Partner

10/10

Exceptional

28 Dec 2019

tamela

Clean rooms

Very clean. Descent rooms

Partner

8/10

Excellent

31 Oct 2019

Kennois

Great stay!

Amazing stay

Partner

6/10

Pleasant

27 Oct 2019

Kim

Not bad

Not bad. We are staying for work.

Business

8/10

Excellent

20 Oct 2019

Jay

Great hotel for the cost

I was pleasantly surprised with quality & cleanliness of this this hotel considering the low cost. I would definitely stay there again.
The only off putting thing was walking through the cloud of cigarette smoker by your housekeeping employees at the stair well

Friends_and_family Family

10/10

Exceptional

07 Oct 2019

Quenton

Nice & Cozy

Awesome Place, Awesome Staff!

Partner

6/10

Pleasant

04 Sep 2019

Verified traveler

No Breakfast here

The hotel room overall was OK there was a slight smell when we first got there , once the AC was turned on it dissipated

The issues that we did have . When came down for breakfast they literally had two bagels and one pack of oatmeal left there’s was nothing else available. We asked the lady at the front desk can you please put out more breakfast , her reply was “ there is no more “
we had a lot of kids come in and leave with a bunch of stuff , then the housekeeper said yeah there was even people that came in off the street that wasn’t staying here grabbing food

Then we return to our room, we realize we had no towels , I seen another housekeeper cleaning rooms I asked for towels she said she had none available

Friends_and_family Family

10/10

Exceptional

30 Aug 2019

Severo

It was a great stay, clean

Business

8/10

Excellent

22 Jul 2019

Verified traveler

Convenient location for travels.
Basics good anx clean, but all furniture, carpets etc not been cleaned for a while...

Leisure Partner

8/10

Excellent

05 Jul 2019

Philip

Value for money

The room and facilities were good. But the area was a bit unsafe, people get saying \" be careful\"

Partner

10/10

Exceptional

04 Jul 2019

Kendrick

Overall it was good. However the TV wasn’t working so I had nothing to relax with that evening.

10/10

Exceptional

17 Jun 2019

Christy

We enjoyed our stay room was very clean.

Friends

10/10

Exceptional

08 Jun 2019

Verified traveler

We booked our stay due to a death in the family. The room was clean, the staff was very friendly, the bed was very comfortable. The room also had a small refrigerator and a microwave. It was a very pleasant stay in the midst of sadness.

Friends_and_family Partner

2/10

Poor

19 May 2019

Verified traveler

You pay for what you get is a good way to describe this hotel. The only positive thing I can say is it is in a great location. First, we walked in to a room that smelled like cigarettes. We noticed cigarettes butts right outside our door. The outlets on the dresser for easy reach would not hold our plugs. We booked the room for 4 people but were supplied two towels. On the first night I went to the office to get more but was told there was no more clean and she was the only one working. So, she gave me 4 rags. The pool was closed despite calling ahead and asking if it was open. They said something about chemicals taking 2 weeks to work before opening the pool on Memorial Day weekend. Breakfast was okay but they supplied minimal. The coffee, apple juice, and orange juice, were all extremely watered down. On the second day of our visit they were completely out of breakfast items with the hopes getting more soon.

Leisure Family_with_children

10/10

Exceptional

12 May 2019

Verified traveler

Large, clean room with all the amenities we look for, including microwave and fridge, t.v. and lots of lights.

Business Partner

4/10

Poor

11 May 2019

Antionette

Not what I expected

Roaches. Mold. Breakfast was horrible. Dirty floors TVs and bathroom

Partner

10/10

Exceptional

16 Apr 2019

Verified traveler

It was good nice clean and quiet

Partner

4/10

Poor

24 Mar 2019

Verified traveler

The bedsheets were not fresh. It appeared the bed was not changed from the previous occupants.

Business Self

8/10

Excellent

17 Mar 2019

Verified traveler

It was setback off the road and very quiet. Staff was friendly.

Leisure Partner

2/10

Poor

16 Mar 2019

Verified traveler

Room was not clean. Trash cans were full, dirty towels strewn around, bed sheets were piled up in a chair. Slept under a comforter because there was no top sheet.

Leisure Partner

6/10

Pleasant

10 Mar 2019

Verified traveler

get what you pay for

hotel was overbooked when we arrived which made checkin difficult. room was not the cleanest

Partner

8/10

Excellent

09 Mar 2019

D

This hotel needs better signage. Very hard to find but a lovely stay

Friends_and_family Family

8/10

Excellent

08 Mar 2019

Verified traveler

Very adequate. Good value! Good location. Convenient.

Friends_and_family Family

10/10

Exceptional

25 Feb 2019

Verified traveler

I love it. Very clean and close to all the restaurants and you have a store in walking distance

Leisure Partner

2/10

Poor

11 Feb 2019

Verified traveler

Very disappointed in this facility. I booked my room, had my confirmation number and when I arrived at the facility was told there were no rooms. I had requested handicapped accessible due to an accident I had 2 weeks earlier. I had company flying in for the weekend that was to arrive in Tupelo at 9 pm and here it is 5 pm and I have no room for the weekend as I had thought. Can not describe how irritated this made me. I do not care what the excuses are that the employee gave me. In my opinion there are no excuses. If I have a confirmation you need to get me a room. I also don’t care if people that were staying there wanted to stay longer. If they didn’t have a room booked past there original check out date then they should have been told that there was no availability past there original date. So needless to say I won’t recommend this facility to anyone.

Friends_and_family Friends

6/10

Pleasant

09 Feb 2019

Verified traveler

Hard to find, no signage. Google took us to the wrong place.

Leisure Family

2/10

Poor

04 Jul 2017

Mary

CLOSED FOR RENOVATION

To our amazement, when we got to the motel it was totally CLOSED down for renovation! No windows, no doors, you can see the interior studs! Only the exterior walls were there. I was told its been closed for a couple months. Luckily we found a room nearby.

Family

2/10

Poor

06 May 2017

Verified traveler

This hotel has been demolished!

We arrived at the hotel address only to find a pile of rubble!. The hotel was demolished 2 months ago! Expedia charged my card - I want a refund!