Name: Vasia Royal Hotel
Address: Gouves, Gouves, 71500, GR

10/10

Exceptional

03 Jun 2026

Zachariah

We only stayed one night before our flight home. It was perfect! Very close to the airport, quiet, good breakfast, and super clean room with an ocean view. The staff was amazing, so kind and helpful.

Friends_and_family Family

10/10

Exceptional

31 Jul 2025

Ganeshwaree

The management are very helpful and kind during our stay. Bar was staff was amazing

Leisure

8/10

Excellent

17 Jul 2025

Theresa

Excellent staff !! They were super. Hotel quite basic - good value for money. It's not a resort. Hotel rooms could probably do with a bit more character, but its functional . Just make sure you rent a car, as there are no taxis and there is no food delivery around . Area is quite a let down . Cant compliment the staff enough though they are really super.

Leisure Family

10/10

Exceptional

13 Jul 2025

Kirsty

Lovely hotel spotlessly clean and the staff are unbelievable!!

Leisure Partner

10/10

Exceptional

26 Aug 2024

Jayaraman Thalanayar

Courteous and friendly staff good professional kitchen staff,
Within walking distance of sand and clean beach. Easy access to public transportation to Heraklion and Hernosios spa and resort.

Leisure

10/10

Exceptional

31 Jul 2024

James

There were too many stray cats around the dining area, my wife is allergic to cats/ the Hotel management has not taken this into consideration. At any given time there are approximately 10 cats during breakfast. The management will have to managed this.

Leisure Partner

8/10

Excellent

24 Jul 2024

Roy

Friendly hotel between heraklion and herssonisos.

The hotel is very nice. The staff was very friendly and helpful.
The hotel is very close to heraklion airport, and it is very easy to take a bus to the city or to the airport.
There are no stores or restaurants nearby. It is in an isolated and quiet place. For some it is an advantage, for some it is a problem.
The pool is very nice. Breakfast is nice and rich. Dinner is sometimes served as a buffet, and sometimes served as a menu a la carte, but the choice is poor.
We enjoyed a lot, and we recommend this hotel because of its fair price, nice location and friendly staff.

Partner

10/10

Exceptional

22 Jul 2023

Dina

Staff was amazing and always there to make sure we were comfortable and had a great time the entire ten days we were there. View was beautiful and beds were very comfortable. I definitely recommend having a car to enjoy all the local restaurants and beaches.

Leisure Family

6/10

Pleasant

20 Jun 2023

Tarik

Good but will not go back again!

Service is good, breakfast is good, and in general it's clean..
But before you go, this hotel does not have twin beds rooms only double bed. I was with my son and asked for twin, the answer was this hotel have only double rooms!
The second thing is the shower , when you take shower the water filled all the bathroom because there is a glass on one side but it's open without anything on the other side!
Also,you can hear everything in the corridor and the other room maybe because there is a connection door, but people in that room came after 1 am and was talking very loudly,we woke up and could not go back to sleep, this happens 2 nights!
Simply I will not go again!

Friends_and_family Family

8/10

Excellent

24 Aug 2019

Verified traveler

Hotel was modern however has been built in the middle of no where! Pool was nice, but there are tiles around the outside so you will slip either into the stone recess or back into the pool. Cats freely wander into the dining room. Room was comfortable but could hear the traffic and the incoming planes.

Leisure Self

10/10

Exceptional

02 Oct 2018

Kate

Close to beach and great parking with wide, spacious location away from the congestion of Heraklion but very near the airport!

The food was amazing!! Get the half-board and enjoy 5 star breakfast and dinner buffets.

Immaculate and comfy beds. Will stay here again!

8/10

Excellent

14 Sep 2018

Elizabeth

Hard to find. Modern place with friendly staff.

The hotel itself was great. Clean, spacious (for Greece), and modern. It had a great pool and a miderately sized restaurant. They also had a “living room” on the main floor where guests could socialize and use free WiFi ( note WiFi in your room is an extra charge). Our stay came with breakfast included and they had good variety for their buffet. It was a great value.

The room was spacious and cute. There was free fruit as a welcome. There is a light outside of the rooms (as part of the hotel’s facade) which is on all night long. You have to use the black out curtains if you want it blocked off. A little annoying if you would like to wake up to natural light and not have to use the curtains. Otherwise, the room is modern and comfortable. The bathroom is surprisingly spacious.

Note, the hotel can be tricky to find based on the address (since i think it’s only been there for 3 months). Google maps kept bringing us to the beach side even though it’s about 5 minutes from there. Luckily, the restaurant that maps kept directing us to had a friendly server who said this happens frequently and gave us directions. It would be nice to have the address updated.

Only other issue is parking. Their lot is small and can’t really fit that many cars. You can park on the street, however this may be an issue when they continue to get more guests.

Otherwise, the staff was friendly and professional. Would stay again.

Partner

10/10

Exceptional

08 Sep 2018

fiona

Beautiful modern hotel

Very modern, beautiful Scandi styling in both bedrooms and communal areas. The location isn't great as there is very little to do nearby but it is on the main road with a great bus service so really easy to get all across the island. Although on main road no traffic noise. Lovely pool and never any problems getting sun beds. Fabulous reception staff, bar staff and cleaning staff. Some of the restaurant staff could have been a little friendlier but were overall very efficient and the restaurant manager was fantastic. The hotel has sun beds on the small beach nearby (approx 10-15 mins walk) but it's not a very attractive and you have to pay a charge for them which given the quality and standards of the hotel was a little surprising. Lots of beautiful beaches nearby and easily reached by bus. Expedia site says rooms have free wifi which is not the case. It's only free in communal areas but when we told the hotel that we had booked expecting free wifi in the rooms they immediately honored that with no fuss which was indicative of the overall excellent customer service. Some very minor improvements could be made that would cost the hotel very little but would improve the guest experience and are usually included in hotels of this standard e.g. Free wifi in bedroom, free safe, a shelf in the bathroom(we improvised and used the luggage stand) coffee and tea replenished in room, self serve coffee, tea, water and soft drinks in the restaurant. Nothing big but the small things matter.

10/10

Exceptional

14 Jul 2026

Christophe

Chambre, personnel, petit déjeuner et repas du soir particulièrement bon, tout a été parfait pour nous

Partner

10/10

Exceptional

13 Oct 2025

Laura Coll

Excellent

Leisure Self

4/10

Poor

28 Sep 2025

Fernand

Chambre propre, personnel souriant, mais rien de plus...

Partner

8/10

Excellent

24 Sep 2025

Hubert

Waren 6 Nächte dort. Im großen und ganzen nicht schlecht, aber 4 Sterne sind übertrieben.

Leisure Partner

8/10

Excellent

21 Aug 2025

Anthony

L'hotel est propre, spacieux mais voiture obligatoire.
Le personnel est adorable.
Chambre spacieuse avec 1 frigo.
Ti dej avec beaucoup de choix mais étant resté 9 nuits, c'est repetitif.

Leisure Family

10/10

Exceptional

12 Aug 2025

Fernando

Ottimo rapporto qualità-prezzo. Gentilezza e disponibilità del personale. Buonissima colazione e cena. Pulizia delle camere.

Leisure Family_with_children

8/10

Excellent

11 Aug 2025

Amina

The hotel itself was clean and the Food was really good. The only problem is the Location. Theres No Shuttle Service to the Beach. You Walk for about 20 minutes to get there. The Beach is very nice though. Other than that and a few Cafés Theres nothing around the area and you either need to Rent a car or depend on the busses which are always Late.

Leisure Friends

8/10

Excellent

08 Aug 2025

Aslak

Vasia Royal Hotel

Vi bodde på Vasia Royal Hotel i 9 dager. Rommet var fint og rent. A/C var helt suveren. Selve hotellet virket også veldig rent. Bemanningen på hotellet var veldig trivelig. Bassengene ute kunne trengt en vask, da det begynte å bli en del grus og lort. Vi så ikke at de gjorde rent disse under oppholdet vårt på 9 dager. Frokosten på hotellet er enkel, men veldig god. Avstander til restauranter og butikker er veldig stor, så hvis man ikke ønsker å gå langt langs hovedveier så kan det være lurt å låne seg en bil.

Friends_and_family Friends

8/10

Excellent

07 Aug 2025

Maria da Gloria Martins

Diese Unterkunft ist sauber, Personal sehr freundlich, nur die Büfett ist kleinen und das gleiche, die Lage ist bis weiter vor Geschäft und Restaurants, aber gibt eine Bus Haltestelle direkt von Hotel, Mann kann bis nächste Orte wo Restaurant und Supermarkt und paar geschafft ist, oder mit dem Bus bis Flughafen oder Bus direkt fahren,wo der Busbahnhof ist dort gibt sehr schöne Restaurants und Gaststätten und viele interessante Sachen, Mann muss Stück nach der Busbahnhof in der Richtunghinter der Mauer, das ist sehr schön die ist nicht der selbe Ort wo das Hotel ist! aber den Bus fährt dort, Heraklion, außerdem Man kann auch in anderen Richtung in anderen Strand fahren,vor Hotel zu Fuß ist im 20 Minute in die Strände, sehr sauber.

4/10

Poor

02 Aug 2025

Mohammed

’hôtel est assez isolé, ce qui peut compliquer les déplacements si vous n’avez pas de moyen de transport. Les repas ne sont pas à la hauteur : peu de choix et la qualité n’est pas satisfaisante. Le personnel est correct, sans plus. Une expérience mitigée dans l’ensemble.

Leisure Partner

8/10

Excellent

31 Jul 2025

Rayane Roderic

Ok

8/10

Excellent

08 Jul 2025

Pascal

A l’écart des grands sites touristiques. Parfait.

Hôtel idéal pour des famille ou des couples en quête de tranquillité. A 15/25 min des sites touristiques tel que Chersonisos et Malia, il est indispensable d’avoir un moyen de locomotion au risque de se contenter de Gourdes pas très alléchant. Les chambres sont très propres et le personnel est très à l’écoute. Le seul bémol que je mettrai est l’environnement qui n’est pas très jolie mais qui n’enlève en rien la qualité des services et des prestations. Enfin belle piscine et petit-déjeuner copieux, dommage qu’il n’y avait pas de spécialités locales.

Friends_and_family Family

10/10

Exceptional

25 Aug 2024

Noa

Hôtel très accueillant et le personnel toujours là pour nous aider

Leisure Partner

10/10

Exceptional

22 Aug 2024

Maren

Great Staff, very clean

10/10

Exceptional

22 Aug 2024

Verified traveler

Uno dei migliori hotel.
Servizio, pulizia, colazione, piscina tutto al top

Partner

10/10

Exceptional

21 Aug 2024

Davide

I highly recommend this place. The modern design, spacious and functional rooms, and the exceptionally friendly staff make for a great stay. The 24/7 availability of the staff and the well-organized breakfast with a rich buffet are added bonuses that truly enhance the experience.

Leisure Friends

6/10

Pleasant

07 Aug 2024

Petit

Te weinig variatie bij het diner.

Leisure Family

10/10

Exceptional

19 Jul 2024

Gaëtan

Un avis global bon mais dommage que pour le repae cela soit sous forme de Menu et non de buffet.
Propre le personnel au petit soin et très disponible.

Leisure

8/10

Excellent

05 Jul 2024

Karianne

Utrolig hyggelige ansatte og service

Flyet vårt ble kansellert og jeg måtte selv booke hotell overnatting, fant dette hotellet som var i nærheten av flyplassen og så fresht ut. Kun 10-15 minutter å kjøre. Ble tatt imot sent på kvelden av hotell sjefen og resepsjonisten. Begge var utrolig hyggelige og imøtekommende. Rommet var stort og fint med en fin balkong. God og stor seng. Det var vann på rommet og kaffe fasiliteter. Frokosten var veldig bra, fikk servert kaffe og juice ved bordet. Veldig bra service. Dessverre rakk vi ikke teste pool og andre fasiliteter. Men det så veldig bra ut. Bor gjerne her igjen ved rett tilfelle.

Partner

10/10

Exceptional

10 Aug 2022

echraf

Buffet excellent, personnel très agréable et très professionnel. Super décoration contemporaine

Leisure Partner

8/10

Excellent

09 Jul 2022

Verified traveler

Der Aufenthalt war insgesamt ok. Das Personal war sehr nett und das Frühstück war gut. Jedoch ist die Lage sehr schwierig ohne ein Auto. Die Sauberkeit könnte auch besser sein.

Friends_and_family Friends

6/10

Pleasant

19 Jun 2022

Verified traveler

Pas mal

Très bel hôtel, grande piscine et chambre très spacieuse, la plage est beaucoup plus loin que ce que donne l’impression sur les photos un bon 20 min à pieds. Personnel très accueillant, le bémol je dirais la nourriture, c’est vraiment pas digne d’un 4 étoile même pas d’un 1 étoile, ça fait vraiment cantine idem pour le petit déjeuner, toutes les boissons sont payantes, du coup si vous avez pris un forfait petit déjeuner et dîner inclus ça sera sans boisson, pour le petit dej que le café noir inclus, le reste payant.

10/10

Exceptional

10 Jun 2022

kamel

cadre très agréable, personnel très avenant et disponible
je recommande

Partner

2/10

Poor

27 Sep 2019

Verified traveler

Hotel per Masochisti
Iniziamo dalle cose positive: Hotel ristrutturato da poco, letto molto comodo. Purtroppo altre cose positive non ce ne sono!
L’utilizzo del purtroppo è necessario perché l’Hotel avrebbe delle enormi potenzialità, ma le cose che non funzionano sono veramente troppe.
1) Prima di raccontare il disservizio che abbiamo avuto la sfortuna di imbatterci , necessita una premessa: “le receptionist sono troppo seriose (sembrano sempre arrabbiate) e veramente maleducate, soprattutto la seconda che abbiamo avuto a che fare, la quale non ha voluto nemmeno dirci il suo nome”.
Disservizio: il giorno prima della partenza abbiamo chiesto alla receptionist di turno se fosse possibile stamparci le carte di imbarco, ci ha risposto di si, bastava portare il file da stampare in una flash drive; durante la giornata siamo andati per ben due volte dalla stessa receptionist per farcele stampare, ma entrambi le volte ci ha detto di ritornare, perché era troppo occupata .La sera stessa ritorniamo alla reception e troviamo una receptionist diversa, la quale ci dice di NO, adducendo mille scuse, fra le più disparate e fantasiose, nonostante gli avessimo detto che la sua collega ci aveva detto di si. Ovviamente abbiamo dovuto correre a destra e a manca per riuscire a trovare un posto che ce le stampasse; avessero detto no subito, non avremmo dovuto impazzire la mattina della partenza!
Ho

8/10

Excellent

13 Sep 2019

Daniela

Struttura molto bella e pulita, personale gentile e sempre disponibile.Unico lato negativo: la sera intorno all'hotel non c'è nulla (locali..per vita notturna in generale), quindi per forza si deve prendere la macchina o i mezzi pubblici( fermate a due passi dalla struttura) per uscire e fare anche solo una passeggiata. Bellissima la sala comune dove i vari ospiti si possono rilassare.

Leisure Partner

10/10

Exceptional

11 Sep 2019

Verified traveler

Sehr freundliches Service Personal, schöne Zimmer und leckeres Essen

Leisure Family

8/10

Excellent

05 Sep 2019

Verified traveler

Das Dinner war entgegen mancher Bewertungen richtig gut und abwechslungsreich. Dagegen hat uns das vielgepriesene Frühstück eher mittelmäßig begeistert.
Baulich muss das Hotel mit leicht geschlossenen Augen bewertet werden, weil, z.B. manche Treppenstufen ungleich Höhe hatten, Geländer so montiert waren, dass bei Benutzung des Handlaufes Gefahr des Einklemmens bestand wegen zu geringen Abständen zur Wand/bzw. zur Treppe.
Platten um den Pool herum lose und mit Höhenunterschieden.
An 2 Tagen war zur Morgentoilette erst verzögert Wasser verfügbar.
Das Badezimmer im Superiorzimmer eher sehr klein. Allerdings ist die ebenerdige Dusche sehr angenehm zu benutzen. Leider läuft sehr schnell Wasser über die zu niedrige Schwelle.

Der Service in der Küche, beim Servieren selbst und bei der Reinigung, kann durchweg mit sehr zufriedenstellend bewertet werden.
Nur der Lärm im Speiseraum war weniger angenehm.
Zusammengefasst betrachtet scheinen die 4 Sterne für die Zimmer und den baulichen Zustand nicht gerechtfertigt. Oder wir haben falsche Zimmer gebucht.
Ansonsten möchten wir die Leistungen, insbesondere der Küche hervorheben. Hier war Freude sichtlich. Was bei manchen Servierkräften eher schwach ausgeprägt war.

Leisure Partner

10/10

Exceptional

30 Jun 2019

Verified traveler

Sehr nettes zuvorkommendes Personal.
Habe. Eine Goldkette beim Frühstück verloren und eigentlich schon abgeschrieben 😲als ich zur Reception ging drückte man mir einen Briefumschlag in die Hsnd mit der Kette . Fühlte mich überwältigend
Gut. Einmal , es war sehr Heiss ca 34 Crad, gab es einen Stromausfall, paar Stunden im ganzen Hotel kein Strom und Wasser , das kann mal vorkommen
Und wird akzeptiert.

Leisure Family_with_children

10/10

Exceptional

19 Jun 2019

Verified traveler

Ottimo

L'hotel era curato bene e pulito.
Il buffet del ristorante era ottimo con una ricca varietà di carne e verdure.
Nelle vicinanze non c'era il paese da passeggiare, ma davanti all'hotel ci sono le fermate dell'autobus per raggiungere le principali località turistiche, quali Hersonissos, Malia ed Heraklion.
Lo consiglio a tutti.

Partner

8/10

Excellent

19 Jun 2019

Verified traveler

Ontwerpfout van de douche, water loopt uit de cabine. Verder is alles goed geregeld en met name het personeel is top! Supervriendelijke mensen!

Leisure Family

8/10

Excellent

28 May 2019

Verified traveler

hôtel moderne, chambres très propres, buffet du petit-déjeuner varié.

Leisure Partner

10/10

Exceptional

08 Oct 2018

Dominique

Excellent accueil. La chambre est vaste et dispose de tout le confort moderne. Le personnel est à l'écoute. Petits déjeuners à la hauteur des autres prestations de l'établissement. Seul bémol, des places de parking limitées dans l'enceinte de l'hôtel, mais possibilité de se garer dans la rue sans problèmes. A recommander pour un séjour à Héraklion, moins cher, moins bruyant et plus confortable que bien des concurrents situés en ville.

Partner

10/10

Exceptional

03 Oct 2018

Jukka

Good Hotel

Very nice hotel and nice staff, clean, good breakfast, compact pool. Good restaurants in walking distance with reasonable prices

Partner

8/10

Excellent

02 Oct 2018

Verified traveler

Un hôtel récent offrant un service mitigé

L'établissement a été entièrement rénové en Juin 2018 donc il est très propre : le mobilier est récent et les salles de bain très modernes.
Nous avons passé 11 jours dans l'établissement et avons particulièrement apprécié le comfort des chambres et l'amabilité du personnel de ménage ainsi que le personnel de l'accueil : toujours souriants et très à l'écoute pour répondre à vos demandes et vous recommander les meilleurs endroits dans les environs! Ce n'est pas le cas pour le personnel du restaurant qui ne vous adresse même pas un bonjour et affiche son mécontentement à longueur de journée : La serveuse se trompe dans ma commande de boissons et quand je lui fait savoir que ce n'est pas ce que j'ai demandé : elle me répond \" la prochaine fois vous aurez ce que vous avez demandé, maintenant, signez ici!\", aucune excuse, aucun geste commercial pour remédier à son erreur de commande qu'elle m'avait d'ailleurs fait répéter 2 fois! Bref l'amabilité n'est pas de rigueur au restaurant et absolument pas digne d'un service 4 étoiles.
Le restaurant est correct mais ne vaut pas non plus celui d'un hôtel 4 étoiles : je pense qu'il y a des efforts à faire à ce niveau là également.
Sinon l'hôtel nous a accueilli avec une bouteille de vin ainsi qu'un panier de fruits dans la chambre et le personnel nous a offert un petit cadeau la veille de notre départ : de très gentilles petites attentions que nous avons beaucoup apprécié.

Partner

4/10

Poor

23 Sep 2018

Paolo

Albergo rumoroso: evitatelo se desiderate riposare

Albergo rumoroso: evitatelo se desiderate riposare.
Alle cinque del mattino sono stato obbligato a chiamare la reception per far spegnere la musica insopportabile e ripetitiva che ci ha infastidito tutta la notte