Name: Upground Residence Apartments
Address: Fabrica De Glucoza, 9B, Bucharest, 020332, RO

8/10

Excellent

08 Jul 2026

Rita

All the facilities were good, place were clean, lots of restaurants/cafes and supermarket in the building which was very convenient. However, there was not much cooking pots/utensil to use and couldn’t find place to dump all the waste when the bins got full. Other than that, still recommend to stay at this apartment.

Partner

10/10

Exceptional

26 Jun 2026

Duke

Great Location. Uptown plush area with easy access to everything. Walking distance to shops and restaurants. Loads of choices of cafés and restaurant Walking distance. Very clean Location with security.
Check in was the smoothest in my travel experience. Helpful host ,available at all time to your questions and answers. Quite apartment for a great relaxation. Amenities in the apartment was 💯.

Partner

4/10

Poor

22 Jun 2026

Daniel

I was very disappointed with this stay and would not return.

First, I was given a different apartment than the one I booked. The apartment was advertised on Hotels.com as having air conditioning, but in practice it did not have effective AC. The unit was far too small for the size of the living room and barely produced any cool air, making the apartment uncomfortably warm.

Basic amenities were also missing, including soap and shampoo. The refrigerator was extremely loud, almost like a vacuum cleaner, which made the stay even less comfortable. The kitchen had a stove, but there were no pans provided, so it was not realistically usable for cooking.

There were also several maintenance issues: not all of the lights worked, and the shower design caused water to go all over the bathroom floor whenever it was used.

Noise was another major problem. There was continuous ceramic cutting/construction noise outside during the day, continuing until around 8 PM. At night, because the apartment was too hot, I had to sleep with the balcony door open, but the area was very noisy and there were bright exterior lights outside, so I had to sleep in semi-light rather than darkness.

Overall, this was not the apartment I expected based on the listing, and the comfort level was poor. I would not stay here again.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Mel

Very lovely spacious apartment, bed was very comfortable and the apartment very clean! The supermarket downstairs was a life changing! Such a hidden gem I will definitely stay again

Family

10/10

Exceptional

05 May 2026

Torin

That is a great apartment with PLENTY of space. I recommend this hidden gem to everyone.

Self

4/10

Poor

02 May 2026

Mircea Ionut

Amenities and furniture and appliances - 2 stars level (old, cheap, partially functional).

Bathroom - not one single towel hanger, shower hose support coming off, not the cleanest toilet. Old, low quality towels.

Sound proofing the outside traffic noise - medium to poor.

Kitchen - not even a small pot available.

Living room - the smell similar to the one in an Asian restaurant went into the walls and furniture and everything.

The only positive aspect is the bed mattress in the bedroom (if you like firmer mattresses)

Self

8/10

Excellent

03 Apr 2026

john

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Self

10/10

Exceptional

28 Dec 2025

Radu

Location near the underground station with parking spot. The apartment was clean, warm fit to accommodate a family. Staff was helpful and understanding.

Business_and_leisure Family_with_children

8/10

Excellent

18 Oct 2025

evgeny

בריכה מצוינת, מיקום טוב לפני הגעה לשדה תעופה. הדירה היתה נקייה.

Friends_and_family Family

8/10

Excellent

09 Oct 2025

Maria

Nice

Friends_and_family Friends

10/10

Exceptional

12 Sep 2025

Lia

New, big, and comfortable apartments at a convenient price. Recommended!

Business Partner

6/10

Pleasant

11 Jul 2025

Jonathan

Kitchen inadequate and washing machine inaccessible unless pulled out. No tea towels or toiletries apart form hand soap

Business

10/10

Exceptional

07 Jul 2025

Claudio

Ms. Elena was an excellent host and helped us anytime we had a question. The apartments we have stayed at here were in excellent shape, Quiet, comfortable and clean The elevators were quick and operational. The kitchen and washing machines came in very handy to have inside the units. Around the property they have small shops and a Mega Image mini market that has anything you may need. One tip I'd have for future travelers is to call your Uber at the main entrance so that they may find you easier. There are other exits and Uber's location tracker may send drivers to another part of the complex. Will definitely stay here every time I come again.

Business_and_leisure Family_with_children

10/10

Exceptional

22 Jun 2025

Bret

Spacious, comfortable, and reasonably priced apartment in walking distance of cafes and grocery stores.

10/10

Exceptional

20 Jun 2025

Claudio

Excellent location. Room was nice, quiet and convenient check in/out. The young lady in charge was very helpful and tended to all our requests. Will definitely book again.

Leisure Family

4/10

Poor

26 Feb 2025

Munir

no shampoo no shower gel toilet not working properly. bed noising. uncompfortable

Friends_and_family Family

8/10

Excellent

18 Jun 2024

Fredrik

Great big place

Great big place for a reasonable price. Close to pipiera metro station which is only 20 min ride to central bucharest.

Business

2/10

Poor

08 May 2024

Ben

Avoid at all costs

Disgusting, I would never stay here again or advise anyone else to stay here.

The rooms were barely clean, there was so much noise in the surrounding area both day and night, the bed was super uncomfortable and they advertise having both a gym and a pool (pretty much the only reason I booked this place) - and they have neither of those things

Business

10/10

Exceptional

26 Feb 2024

Verified traveler

The apartment looked very nice the location was nice, i would stay there again

Friends_and_family Friends

10/10

Exceptional

22 Sep 2023

paul

Great place I will probably be booking again

4/10

Poor

27 Aug 2022

Verified traveler

Disappointing apartment

Disappointing

AC only in the living room and couldn't even make that part cold

Mattress on 2nd double room was terrible, metal coil Mattress that you can feel every coil

Apartment for 6 people but only 4 can eat the same time - dining table is 1x1m

Very basic equipment

Tiny TV

No place to hang your towel, put your tooth brush or toilet paper in the small shower (???)

Friends_and_family Family

10/10

Exceptional

17 Jun 2022

Sergiu

Excellent

10/10

Exceptional

10 May 2022

Yulia

Big apartment. Clean. Many shops and restaurants on the first floor.

Leisure Family

2/10

Poor

01 Dec 2021

Hojoon

False Advertising, broken furniture,bad management

I have three major issues with this stay:

1) False Advertising--they state on hotels.com that there is a pool and gym as part of the stay but the gym and pool are a SEPARATE business and outside of the building. I even scoured the website under fees and fine print to see if there was a charge for them and none were stated. I even read the reviews for information and there wasn't any. I have no problems paying for additional amenities IF IT WERE STATED as so, instead of giving the false impression that all this was included.

2) Disorganized-- They emailed me before my check in and I told them I would check in around 3 pm. They replied with a form email with a number I should call 30 minutes before arriving at the accommodation. From the airport I called several times over the course of 30 minutes only to be told I need to call another number before that employee only works after 6pm. When I emailed them of my complaint about the false advertising of the pool there was no response. They would prefer to not deal with the issue and let it disappear on it's own.

3) Broken items-- The heating wasn't working in the bedroom and thus was cold at night during sleep. The power outlet the kettle in the kitchen uses shorts out the electricity in the whole apartment. We called them and they came to fix it only to verify that it's a known issue in that apartment yet they have done nothing about it. The bed was warped and sunken, made for a horrible sleep.

Friends_and_family Family

8/10

Excellent

27 Sep 2021

ANISOARA

Generous space!

slippers, kitchen paper towels, shower gel or shampoo were welcome.

Friends_and_family Family

4/10

Poor

30 Aug 2021

Daniel

We had a one night stand, which we booked as last minute choose for the specific date and zone. See the ups and downs bellow:

Good:
+ contactless check in and check out.
+ very spacious
+ pretty well equipped (full size frige, washing machine)

Bad:
- very bad smelling bathroom (probably the drain is not sealed)
- very dark place (small windows & low intensity lights)
- the bed mattress has a concave shape making you roll to the center
- dirty carpets with spots and dirty floor around corners.

Friends_and_family Family

10/10

Exceptional

02 Jan 2021

Cristian

Very good value for money, great location and amenities, staff very helpful.

Friends_and_family Partner

10/10

Exceptional

15 Feb 2020

Alvin

Great place lovely views

Lovely location in the business park area - so have to travel to the town by taxi which is around £3 and 15 minutes away Metro station close also

Business

10/10

Exceptional

07 Nov 2019

Verified traveler

Great property
- furnished to a good standards
- 2 excellent bathrooms
- large rooms
- 2 balconies

Friends_and_family Family

4/10

Poor

03 Sep 2019

Verified traveler

The apartment (Apartament 1 Bedroom B10) was very modern but had a really bad 3 nights as the bed was really uncomfortable.

Good bits
- very well placed for the business area, tube station, cafe's etc.
- very modern apartment, really well equipped (washing machine, kettle, microwave, etc.)
- good wi-fi

Bad bits
- not easy to find at first
- bed was super uncomfortable
- lots of smoking going on right outside the block of flats, the area has quite a buzz due to all the surrounding offices and everyone smokes outside so if you're having a stroll around you'll end up breathing in lots of smoke from people's cigs

Leisure Family_with_children

10/10

Exceptional

15 Jun 2019

Verified traveler

Property was very big, clean and the view was amazing.

Business_and_leisure Family

4/10

Poor

01 Jun 2019

Verified traveler

Good, but disorganized check in since we came in at 10pm.

Friends_and_family Family

10/10

Exceptional

12 May 2019

LifePilot

Great and very spacious accommodation, was really convenient to airport as well

Friends_and_family Family

10/10

Exceptional

14 Nov 2018

Gabriel

Nice apart-hotel!

Great apartment, friendly staff, not the best location, if you drive, it's easier to walk to public transit...

10/10

Exceptional

29 Jul 2018

klara

Wonderful place

It was Comfortable and cozy. The rooms were spacious and clean. The service was wonderful. Thank you!!!😊☺🤗

Family

10/10

Exceptional

18 Feb 2026

Jean-francois

Très belle chambre avec commerces a proximité
Tres bon rapport qualité prix
Acces a la salle de sport et piscine hamam et sauna
Excellent

Partner

10/10

Exceptional

27 Dec 2025

EYMORFIA

Καθαρό ευρύχωρο μεγάλο με δύο
Υπνοδωμάτια και δύο μπάνια άνετο. Με δωρεάν πάρκινγκ.

Friends_and_family Family

8/10

Excellent

02 Nov 2025

Matteo

Posizione ottima, parco vicino casa molto bello, tantissime bakery per fare colazione (anche se spesso aprono tardi) e un comodissimo market letteralmente sotto il palazzo dell'appartamento, aperto fino alle 23. La metropolitana è una svolta, si trova a 5 minuti a piedi e ti porta al centro città. L'arredamento è moderno, il letto è comodo e la vista dall'alto è molto bella. Alcuni aspetti più negativi sono, temperature dei termosifoni molto elevate (non siamo riusciti a capire in 4 giorni come abbassare la temperatura, ma magari è stata colpa nostra), la pulizia che è mediocre, non terribile, le cose veramente importanti come letto e doccia sono ok, pavimenti, tappetti e angoli non bene e divano terribile, particolarmente sporco. Noi non abbiamo usufruito di lavatrice e cucina.

Leisure Partner

6/10

Pleasant

24 Apr 2025

Lucile

Correcte mais peux mieux faire

Logement bien situé, au calme, literie de la chambre confortable mais la couette était trop petite par rapport au lit, elle faisait que de glisser par terre, le canapé lit était cassé et réparer avec 2 visses pas très rassurants pour faire dormir 2 enfants dedans..
la cuisine manquait d’équipement type ciseaux, boîte alimentaire etc
Le tapis de la chambre n’étais pas propre ainsi que des cheveux retrouvé dans la douche à notre arrivée.

Friends_and_family Family

8/10

Excellent

15 Apr 2024

Verified traveler

Très bien mais pourrait être parfait

Appartement très bien situé avec commodités au pied de l immeuble (restaurants, supermarché, etc.).
Pourrait avoir un 10 sur 10 si il y avait eu du gel douche, des serviettes de meilleures qualités et une machine à laver qui fonctionne.
Sinon cela reste quand même très bien hormis ces détails.

Friends_and_family Family

8/10

Excellent

14 Jan 2022

MUSTAFA

Good but must be improved

The apartment is nice and cozy but definitely needs some update and toiletteries

Friends_and_family Family

8/10

Excellent

29 Feb 2020

Verified traveler

ありがとうございました。

基本的に快適に生活することができました。
一度、ボイラーerrorが発生し、お湯が出なくなりましたが、質問するとすぐに対処してくれてよかったです。
初めてのRomaniaでしたが、楽しく生活することができました。ありがとうございます。

Business

10/10

Exceptional

21 Apr 2019

Mikael

Top stay in Upground

Superb flat with a great view over the city, ultra convenient with the Metro about 400 meters away. Supermarket in the complex, lots of lunch options for coffee and sandwiches. Gym and swimming less than 100 meters. Great value and super comfortable. Service and assistance for flat was first class. Definitely recommendable! Well done Team Upground.

Family

10/10

Exceptional

29 Jul 2018

david

הציון שלי מאוד גבוה

דירה חדשה נקי מאוד ומסודר.
כל החבילה ביחס למחיר מדהימה

Family

10/10

Exceptional

31 May 2018

Sebastien

Endroit super mais ...

Séjour très agréable mais quelque points sont à voir quand vous y aller:
- Pas d'essuie de vaisselle
- Pas assez d'essuies pour se laver (2 petits et 2 grands) pour un couple pour 4 nuits c'est un peu peu
Tout est fermé durant le week-end et jour férilé sauf Mega Image (Pas de bar, pas de café, pas de subway ouvert ...)
Sinon tout s'est super bien passé, endroit calme, et facile d'emploi

Partner