Name: Enigma - Nature & Water Hotel
Address: Vale do Juncal, São Teotónio, 7630-908, PT

8/10

Excellent

18 Jul 2026

Lucie

Cet hôtel charme d'emblée par son architecture et son design intérieur particulièrement réussis. Toutefois, le plaisir du séjour est en partie atténué par quelques faiblesses au niveau de l'entretien (ex.: problème de climatisation, lampe non fonctionnel, robinetterie qui mériterait d'être resserrée, présence d'algues dans la piscine, etc.). L'établissement possède un cachet indéniable, mais un suivi plus rigoureux de la maintenance lui permettrait de retrouver tout son standing.

Partner

8/10

Excellent

26 Apr 2026

Catherine

Room was clean. Bed was comfortable. Breakfast was lovely. Pretty view. Wifi was somewhat poor. Overall our stay was pleasant

Partner

10/10

Exceptional

23 Nov 2025

Doreen

Breakfast was of a high standard, fresh, well suppoled and tasty.
Staff were exceptionally kind, polite and helpful.
All made for a very pleasant experience anx visit.

Partner

8/10

Excellent

10 Oct 2025

Cristina

Very quiet and peaceful area. Amazing views on the nature from our bedroom. Nice hotel and room. Comfortable beds. Great breakfast (good choice). Nice swimming-pool. Friendly staff. It would have been nice to have a kettle in the bedroom for tea and coffee. Also the -2 floor (under the swimming-pool) was leaking and the ceiling there needed to be fixed and needed a little paint.

Partner

10/10

Exceptional

03 Sep 2025

mario

Adoro a localizacao .tudo muito organizado

Leisure Partner

8/10

Excellent

02 Sep 2025

Janet Sarah

A lovely hotel situated in the middle of a rural area so driving is a must. Indoor and outdoor pools, sauna and treatment rooms available.

Food was good but repetitive so most days we had breakfast then spent of the day out and had dinner before going back to the hotel.

Leisure Family

6/10

Pleasant

30 Apr 2025

Verified traveler

Stunning views, friendly and helpful staff, good locational.
However even after booking the Spa there was no staff there to facilitate and we were not able to use this. The room shower leaked. Not often staff at reception to help. Dinner was not good and very overpriced for what it was. The hotel is in need of upkeep.

Friends_and_family Family

8/10

Excellent

03 Mar 2025

Jennifer

Very nice recent room, great view on the pool and mountains - in a remote area. The small spa section is nice, but jacuzzi still out of service. Breakfast varied depending on number of guests staying, but was good both days. Very friendly staff. Gym equipment very minimal. Would stay again

Leisure Self

8/10

Excellent

02 Dec 2024

Alex

Accommodation is not for the price value

Leisure Family

10/10

Exceptional

09 Aug 2024

Michael

This is a lovely hotel with a beautiful view and pool. The rooms are spacious and clean. The hotel is a little isolated and you do have to drive to get to restaurants, beaches, town, but not very far. There is a restaurant and a bar and you get a fridge in your room.

Leisure Partner

8/10

Excellent

09 Oct 2023

Michael

From the moment you drive up the long driveway to Enigma, your first thoughts are that it’s a stunning hotel, an architect’s delight, with amazing views over the countryside. However there were some flaws of the hotel we noticed soon after entering the lobby.

The hotel has so much potential to be more and do better than it was. Let me explain:

No one was on the front desk at check in time and we were waiting for 10 minutes or so for someone to come greet us. The gentleman who did greet us was friendly and welcoming, however we found the whole service quite slow. There’s potential here to improve.

The bedroom itself was large, with a good sized King Bed and a balcony with a view over the countryside. Some furnishings were a little dated and rusty however. There is potential to improve here.

We visited the outdoor pool for the afternoon and this was nice, however the jacuzzi was closed and the pool itself seemed like it needed some better upkeep eg the pool ladder wasn’t properly secured and seemed broken. There’s potential to improve it here.

We had a complimentary spa pass (via Expedia VIP Rewards), but this wasn’t offered to us at check in, so we didn’t see the spa.

Breakfast the next morning was underwhelming to say the least. There was fruit, cereals, a few bits of charcuterie and cooked food to choose from, but the food itself lacked flavour. Also the coffee was undrinkable.

All in all, this hotel has plenty of potential to be something greater than it is already.

Leisure Partner

6/10

Pleasant

23 Sep 2023

DAN

Hotel was clean and staff friendly and helpful. However, the location was in the middle of burned area of forest expanding over many square Km.

Leisure Partner

10/10

Exceptional

16 Sep 2023

Eric

Amazing oasis

A little off the beaten path but an amazing find. Everyone was extremely friendly and helpful. The dinner was absolutely fantastic. We thoroughly enjoyed finding this quiet private spot to relax by the pool and refresh.

Partner

10/10

Exceptional

11 Aug 2023

Deniz

Calm and Clean. Highly recommended.

A unique place with good service and serene background. I would highly recommend it as this place is much different than the surrounding areas.

Friends_and_family Family

10/10

Exceptional

30 Jul 2023

Bruno

All the staff were wonderfull. Recomend if you are looking for a quiet and relaxing enviroment.

Leisure Partner

8/10

Excellent

24 May 2023

Antonio

There's a few amenities that need some attention. Overall good experience

Leisure Partner

10/10

Exceptional

20 Apr 2023

Jaime

Very nice and modern, helpful staff, beautiful surroundings

Leisure Family

10/10

Exceptional

02 Sep 2021

Patrick

Great ambience. Very relaxing.

Leisure Partner

10/10

Exceptional

29 Dec 2019

Henrik

Scenic!

Lovely place in a very scenic location, staff was friendly and the overall experience was excelent

Partner

10/10

Exceptional

13 Oct 2019

Nuno

Highly recommended

Outstanding service and facilities, at great price!
Great views over Alentejo and very relaxing place.

Partner

6/10

Pleasant

28 May 2019

Verified traveler

Our room really needed some tlc.
The air conditioning was controlled by reception which we were unaware off until chatting to some other guests. The air con is stuck on 23 degrees... to say it was hot was an understatement!

Secondly, our electricity kept going off in our room, after seeing the receptionist opening the electricity mains cupboard to turn it back on and off. We just saved ourself the hassle of doing it ourselves

2/10

Poor

15 Apr 2019

Verified traveler

O espaço e o sítio em si é ótimo, ótimo para aproveitar a vista e descansar, em relação ao staff e atendimento foi outra história, o staff da piscina impecável, já no restaurante depois de pagar 65€ para duas pessoas já com vinho, primeiro

8/10

Excellent

16 Feb 2019

Nina

Relaxing stay with a stunning view

Hotel is designish and with beautiful view. Spa area with sauna, swimming pool and jacuzzi. Unfortunately, jacuzzi was pretty dirty. Room very spacious with huge windows and a balcony. Such a pity that windows were dusty but the view was amazing nevertheless. Tasty breakfast with a view, cosmetics from Rituals, nice service, free parking. Very very relaxing! Loved it!

Partner

8/10

Excellent

04 Nov 2018

Sofia Raquel

Nice and calm stay

Amazing and quiet hotel in the middle of the nature

Partner

2/10

Poor

17 Oct 2018

Barry

Shambles - poorly managed!!!

Had problems both locking and unlocking the room every day, causing us to repeatedly go up and down to reception. We could not lock the room, neither could they!!! We asked them to move us whilst we were out for dinner, they failed to do so, and left our door open with our belongings inside!!! Whilst staff were pleasant, they could not help, and at no time did anyone from the management of the hotel appear despite asking to see the manager on 3 occasions

Partner

6/10

Pleasant

16 Oct 2018

Verified traveler

Great decor, not so great service

The hotel itself is very nicely decorated, modern and updated fixtures. We did go in an off-season so it was too cold to enter the pool, but the exterior was well-maintained. The breakfast was also delicious. Where the stay felt short was the service--during check in, they forgot to give me the code to enter the room and then I had to go back upstairs to ask for the way to get into the room. I was told I could use my code or a key (but I was given neither) and then was looked at like I was the one who was misunderstanding the situation. During check-out, the credit card machine was not working and when I asked to pay with dollars, I had to wait an additional 15-20 minutes for someone to ask someone to then go and ask someone else. Once I was given the confirmation that I could pay in dollars, I was then being charged 50 dollars over what I was supposed to pay for the room as 'conversion fees' when the issue was their machine not my payment method. Lastly, when we went to use their indoor pool, all the windows were very dirty and had white dust so you couldn't really enjoy the view outside. It just was not the warmest of receptions--other than these service issues, our room was very nice, very comfortable and relaxing and the breakfast is fantastic!

Partner

8/10

Excellent

03 Oct 2018

Verified traveler

Swimming is not so big, as I thought. The beachs are very good and lhe water is warm. The food is not expensive and we ate very well

6/10

Pleasant

30 Sep 2018

Verified traveler

Staff doesn’t always speak English. The facilities have seen better days.

10/10

Exceptional

21 Sep 2018

Verified traveler

A beautiful, remote, and unique place. Very peaceful setting with super friendly staff.

10/10

Exceptional

18 Aug 2018

Yoram

A jem with picturesque view

The place is located perfectly not too far from the amazing beaches of South Portugal and yet isolated and very harmony and quiet. went running in morning in the beautiful trails nearby. The stuff was very professional and the bar at the pool is great, with the most perfect view of woods. My wife had a great massage and breakfast was a 5 stars with fresh juice and homwmade products. We shall definitely book again!

Family

8/10

Excellent

23 Jul 2018

Verified traveler

Great suites but eat outside the hotel

The suites are amazing, really spacious with beautiful views. The restaurant and bar area could do with a redesign though as there is little atmosphere, the food itself is also not great. The fish and meat were delicious but the vegetable sides were hugely overcooked and clearly from the freezer.

Partner

8/10

Excellent

24 May 2018

Joel

Off the beaten track

The hotel is off the beaten track, only the sounds of nature, and kids. Kids are fine if the parents take responsibility but... the food was pretty good. Very comfortable.

Partner

8/10

Excellent

06 May 2018

Rehana

Lovely hotel situated in picturesque town. Very helpful staff

8/10

Excellent

26 Oct 2016

Michael

Tranquility, quiet, rest- a very upscale facility

Beautiful new facility - location is a bit remote, but results in a very tranquil location.

Partner

8/10

Excellent

24 Sep 2016

ALDO

Modern Eco friendly hotel

Great modern eco friendly hotel approx. 15 minutes from ocean. Peaceful views of the forest.

Partner

6/10

Pleasant

31 Jul 2026

Kim

Spa fungerar inte. Allt behöver rustas upp för nu är det slitet. All personal var trevliga.

10/10

Exceptional

30 Jul 2026

Marc

Hébergement idéal pour une mise au vert en famille.

6/10

Pleasant

06 Jul 2026

Andy

Zimmer gut, Personal nett aber irgendwie alles nur so okay… Essen, Pool, usw macht erstmal einen besseren Eindruck als dann wirklich in live präsentiert… überall Arbeiten nötig

Partner

6/10

Pleasant

30 Jun 2026

Ricardo

Falta um bocado de carinho (manutenção) com as infraestruturas de todo o complexo.

Partner

6/10

Pleasant

10 Jun 2026

Raul

En general es un hotel practico y lindo pero creo que está muy mal mantenido. Necesita un mantenimiento en profundidad y mejorar claramente el servicio de wifi porque es inestable y lento.

Self

10/10

Exceptional

24 Apr 2026

Paul

Fantastische Lage in der Natur. Hübscher Spa Bereich. Gutes Restaurant.

6/10

Pleasant

18 Feb 2026

Jakub

Breakfast was very good. Pool was ok- water quite warm and nice.

Unfortunately, the room wasn't soundproof as advertised. Also, as advertised there was supposed to be a spa service included and a free drink. Spa service turned out to be just access to pool/sauna/Turkish bath; while free drink for two was a standard bottle of water in the room... quite misleading..

Overall, was a nice stay but nothing special for this price

8/10

Excellent

28 Oct 2025

EDOUARD

Ensemble satisfaisant.

Friends_and_family Friends

4/10

Poor

26 Oct 2025

Raul

En general aceptable pero necesita un buen mantenimiento y mejorar claramente el servicio de internet. Es nefasto en algunas habitaciones.

8/10

Excellent

02 Oct 2025

Frank

Spa Bereich leider alles defekt. Außenpool schön. Essen gut

Leisure Partner

8/10

Excellent

22 Aug 2025

Sven

Nice comfortable rooms with great landside view - enjoy the silence! :)
Car is needed to to go there. But the hotel has nice facilities (pool, gym etc.). Breakfast is good. Hotel staff is friendly and helpful.
I arrived lately - no problem.

10/10

Exceptional

14 Aug 2025

Benedita

Estadia tranquila . Local ótimo para descansar . Parece longe mas não é pois as cidades são próximas e de fácil acesso por uma estrada sem movimento. Voltarei com certeza

Friends_and_family Family

4/10

Poor

15 Jul 2025

Verified traveler

A não voltar.

Hotel medonho e com péssima manutenção. Vidros guarda-corpos das varandas fissurados, puxador da porta do quarto solto, lâmpada da casa de banho fundida e um balde no corredor a amparar gotas de água do ar condicionado. Foi-nos dito que a \"welcome drink\" era... água no quarto... Absurdo.
A cama é confortável, o quarto espaçoso e vista simpática.

Partner

8/10

Excellent

01 Jun 2025

Marco

posto incantevole, immerso nella natura, personale gentile e simpatico, manutenzione scarsa, pulizie da migliorare.

Partner

10/10

Exceptional

26 Feb 2025

Svend

Skønt hotel

Virkelig et besøg værd

Partner

8/10

Excellent

15 Oct 2024

Pierre

Endroit magnifique

Endroit superbe, au calme, vue magnifique sur la montagne. Personnel sympathique.
Bon restaurant et très bon petit déjeuner

Partner

8/10

Excellent

14 Oct 2024

Samira und Mathias

Großes Zimmer, Hotel sehr abgelegen

+ geräumiges Zimmer
+ Parkplätze
+ Frühstück
- Hotel in die Jahre gekommen (Poolbereich, „Gym“, Zimmer)
- abgelegenes Hotel

Partner

6/10

Pleasant

13 Aug 2024

Irene

Et hotel som på billederne så helt fantastisk ud, og vi glædede os til en overnatning i 4stjernet luksus, men ak og ve - det er nogle dage siden dette hotel har været flot. Det virkede i den grad træt og synede af mangel på vedligehold
En tjener som iflg eget udsagn var ny i job, hvilket også er helt okay, men så spørg en kollega om hjælp når man er usikker på det engelske, vi missede noget af bestillingen da hun ikke forstod os.
Det bliver ikke her vi vender tilbage

Partner

6/10

Pleasant

02 Aug 2024

Thomas

Hotel liegt im nirgendwo. Hotel bietet viel, aber herum ist nur karge Landschaften

Leisure Family

4/10

Poor

24 Jun 2024

Rune Wager

Hotellet har 4-stjerner, men er ikke det værd!
Spa-afdeling er meget slidt og trænger til rengøring. Pool-området er også slidt.
Noget af personalet kan ikke engelsk.

Partner

6/10

Pleasant

10 Jun 2024

Frederik

Venlig personale, rent værelse og smuk udsigt og stille. Stedet har dog set bedre tider. Lyset var ikke behageligt på badeværelset eller værelset, morgenmaden var kedelig, man kunne ikke tænde vandhanen uden at det sprøjtede ud på hele badeværelset. Generelt var hotellet slidt og manglede kvalitet. Levede ikke op til forventningerne fra billederne online.

Partner

10/10

Exceptional

10 Oct 2023

Hervé

Très joli hôtel, personnel très accueillant et qui en partie parle français

Friends_and_family Friends

6/10

Pleasant

17 Sep 2023

Tobias

They should do a lot of maintenance

8/10

Excellent

22 Aug 2023

Helene

Vor Kurzem wütete ein Waldbrand im umebenden Naturschutzgebiet und um das Hotel herum.
An wenigen Stellen ist auch das Hoel betroffen.
Man ist sehr bemüht, einen normalen Ablauf zu schaffen aber es hapert noch ein wenig.
Alle sind sehr freundlich, hilfsbereit und nett.
Wenn man das Hotel als Ausgangspunkt für die verschiedenen schönen Strände der Umgebung nutzt, ist es durchaus einen gute Adresse. Spaziergänge oder wandern in der nahen Umgebung sind aber nicht schön.
Da das Feuer wohl sehr schnell kam und ging, bleibt zu hoffen, dass sich viele Bäume in absehbarer Zeit erholen werden.

Leisure

10/10

Exceptional

18 Aug 2023

Filipe

Férias relaxantes

A estadia foi muito agradável, o staff é muito atencioso e o hotel sempre limpo. A comida do pequeno almoço e snacks (não provamos jantar) era de ótima qualidade e o serviço muito bom. Apesar de termos chegado após o incêndio que queimou a zona envolvente, a qualidade e capacidade de resposta foram impecáveis.

Partner

10/10

Exceptional

16 Aug 2023

Manuel Campos

Hotel calmo, com poucos quartos o que torna um excelente lugar para relaxar...
Piscina muito agradável e com a profundidade adquada para todos de 140cm. Piscina interior aquecida e muito relaxante.
Recomendo.

Friends_and_family Family

10/10

Exceptional

08 Aug 2023

Bob

Wat een fantastische plek! Schitterend uitzicht, heerlijk zwembad, prima kamers, lekker afgelegen maar toch dichtbij allerlei mooie strandjes. Topplek!
Speciale dank aan de receptionist die zelfs een beetje nederlands spreekt. We voelden ons meteen thuis.

Helaas eerder weg gemoeten ivm bosbranden, waardoor de omgeving wel even zal moeten herstellen. Maar we komen er vast terug.

Leisure Family

8/10

Excellent

06 Aug 2023

corinne

Bel endroit , quelques rénovations nécessaires

Personnel adorable
Très bon petit déjeuner
Le standing gagnerait à être maintenu ( amélioré) . Le SPA n'est pas du tout entretenu .
Le site est agréable, bien situé.
La gentillesse du personnel est à souligner particulièrement .

Friends_and_family Family

10/10

Exceptional

11 Sep 2022

Hélder Pinto

Incrível e muito simpáticos.

Partner

8/10

Excellent

16 Aug 2022

LUIS FILIPE

Super

Leisure Family

8/10

Excellent

30 Jul 2022

Patrick

Détente et nature

Séjour très agréable, calme et relaxant.
Le cadre et les services proposés sont adaptés à la détente. L'environnement est ouvert sur la nature. Ėtablissement excentré mais proche de très belles plages.
Dommage qu'il n'y ait pas plus d'ėclairage d'ambiance à l'extérieur.

Friends_and_family Family

10/10

Exceptional

05 Jun 2022

Andre

Bom local para descanso

Hotel com uma piscina fantástica, funcionários muito simpáticos, localização muito sossegada.
Alguns detalhes a melhorar, nomeadamente na manutenção do edifício. Mas a experiencia foi muito positiva.

Partner

6/10

Pleasant

20 Dec 2021

Verified traveler

Larmende luksus

Et skønt hotel med fantastisk beliggenhed hvor vi valgte en luksussuite. Dog var der en ventilator uden på bygningen, som kunne høres hele natten (vores suite lå i gavlen) og da vi meddelte dette til hotellets chef, var han forundret og udtrykte \"jamen det er jo en af vores bedste suiter\" (siger indirekte til os at så kan det umuligt være rigtigt det vi har hørt). Vi gjorde ikke mere ud af det da vi skulle videre, men det er træls, når man ikke bliver imødekommet som hotelgæst.

Partner

8/10

Excellent

18 Aug 2021

Victoria

Överlag är vi nöjda med vår upplevelse. Frukosten var kanonbra och mycket bra service. Det fanns tyvärr inte så mycket att använda i gymmet och vi såg några kackerlackor på hotellets allmänna utrymme. Städningen var bra förutom att det var ganska mycket svartmögel i badrummet och specifikt i duschen.

Partner

8/10

Excellent

15 Jul 2021

Helder

Hotel isolado do meio urbano. Muito bom para descansar

Friends_and_family Family

6/10

Pleasant

25 Jun 2021

Thomas

Mehr Schein als Schein. 4 Sterne - niemals !

Wahrscheinlich bedingt durch die Corona-Krise werden viele dringend notwendigen Renovierungsarbeiten aufgeschoben - kurz gesagt die Bude ist an allen Ecken und Enden runtergerockt und teilweise sogar gefährlich (Bsp. Pool-Umrandung). Die Möbel auf dem Balkon waren so verrostet und schmutzig, dass man definitiv nicht darauf sitzen wollte. Das Reinigungspersonal wurde offenbar auch entlassen - überall ist Vogelscheisse, Staub und Dreck. An vielen Ecken hat man das Gefühl auf einer verlassenen Baustelle zu sein.
Das Personal an der Rezeption ist nicht gut geschult und wenig motiviert. Das Essen leider alles andere als 4-Sterne Niveau.
Und für 150 Euro die Nacht gibt`s dann nicht mal eine Flasche Wasser auf dem Zimmer - \"Water-Hotel\".
Definitiv keine Empfehlung.

Partner

8/10

Excellent

07 Jun 2021

Ana

Foi uma experiência fantástica. Hotel agradável, tranquilo e com serviço excelente. Funcionários simpáticos e disponíveis aquando de alguma dúvida ou solicitação.
Recomendo e espero voltar!

Friends_and_family Family

6/10

Pleasant

07 Jun 2021

Daniels

Fim de semana

Hotel em boas condições ,o staff da recepção muito amável …agora o staff de serviço a mesa muito mau !
Do resto em geral aceitável

Partner

10/10

Exceptional

09 Sep 2020

Madalena

Maravilhoso

Uma excelente opção para descansar e visitar a Costa Vicentina.
Tranquilidade, vista deslumbrante, piscina, bom atendimento e simpatia dos profissionais.

Partner

8/10

Excellent

06 Mar 2020

Verified traveler

O hotel em si é bonito, quer a nível de arquitetura, quer de decoração interior, simples mas muito agradável.
Do staff nada a apontar, todos muito simpáticos e prestáveis.
O pequeno almoço tem variedade e também é agradável. O sumo era mesmo de laranja natural e estava ótimo!
Já quanto ao jantar um pequeno reparo: a sobremesa era composta por uma fatia de bolo de chocolate, outra de pudim e a terceira de cheesecake. Nenhuma parecia de confecção caseira e pareceu-nos que valeria mais apostar numa sobremesa típica alentejana.
Para um hotel que tem Spa na designação, este teria que ser realmente um Spa. O jacuzzi não estava a funcionar e a água não estava limpa, bem como o duche frio junto à sauna que não tinha água nem havia possibilidade de encher. Sauna e banho turco fracos e mal isolados, quase não faziam efeito. Piscina média.
O ginásio fraco e uma das poucas máquinas que havia estava estragada.
Ponto negativo em todo o hotel, a falta de manutenção. A ideia com que se fica é que depois de construído, o que se estragou, assim ficou. No quarto havia pedaços de madeira partidos na porta do frigorífico e na cabeceira da cama, ambos feitos neste material. Na sauna pr exemplo a mesma coisa, bocados de madeira partidos.
Tivesse manutenção e seria de facto um 4 estrelas.

Partner