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Cresta Rileys Hotel

Chobe National Park · Botswana

Borolong WardView location

7.8/10Very good92 Reviews
Cleanliness8.2/108.2
Service8.2/108.2
Comfort7.8/107.8
Condition7.6/107.6
Neighborhood7.8/107.8
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Cresta Rileys Hotel

There are so many wildlife adventures to embark on once you enter Maun, and the Okavango Delta beyond, that it's essential to have a well-established, comfortable base from which to explore.

That is Cresta Riley's. The first hotel established in Maun and a landmark since the early 1900s, Cresta Riley’s has a long history of serving travellers who seek authentic African experiences as well as modern comforts.

Read more about this hotelShow less

A stay at Cresta Riley's places you in the heart of Maun, steps from Maun Gardens and 7 minutes by foot from Thamalakane River. This hotel is 0.6 mi (1 km) from Nhabe Museum and 0.7 mi (1.1 km) from Maun Wildlife Educational Park.

Make yourself at home in one of the 51 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with bathtubs are provided. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 2 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for English breakfast: approximately BWP 210 for adults and BWP 105 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Maun Gardens 0.2 km / 0.1 mi
Thamalakane River 0.6 km / 0.4 mi
Nhabe Museum 1.1 km / 0.7 mi
Maun Wildlife Educational Park 1.1 km / 0.7 mi
Maun Environmental Education Centre 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1928
  • Year of most recent renovation: 2009
  • Total number of rooms: 51
  • Number of floors (main building)
  • hotel
  • MasterCard
  • Visa
  • EuroCard
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
Show 51 more facilities & services
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Secure parking
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector: 2
  • Hotel safe
  • Garden
  • Terrace
  • Gym
  • Luggage room
  • Electric kettle: 1
  • Towels and bed linen
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Breakfast room
  • Conference room: 2
  • Meeting room
  • Projector
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Audio-visual equipment rentalExtra charge
  • Outdoor freshwater pool: 1
  • Breakfast
  • Breakfast buffet
  • Hot breakfastExtra charge
  • Breakfast a la carteExtra charge
  • Buffet lunchExtra charge
  • À la carte lunchExtra charge
  • Buffet dinner
  • À la carte dinnerExtra charge
  • Breakfast and dinnerExtra charge
  • Breakfast and lunchExtra charge
  • Vegetarian mealExtra charge
  • Early Check-inExtra charge
  • Early departure
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Online check-in
  • Fitness
  • Safari
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 30 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable4 photos

    Cresta Rileys Hotel

    DOUBLE DELUXE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Internet access
    • TV
    • Wake-up service
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom: 1
    • Turndown service
    • Toiletries
    • Desk
    • Make-up mirror
    • Satellite TV
    • Smoke detector
    • Housekeeping
    • Garden
    • Electric Kettle: 1
    • Safe
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi
    • Trouser press

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 25 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable4 photos

    Cresta Rileys Hotel

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wake-up service
    • Make-up mirror
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Internet access
    • TV
    • Hairdryer
    • Bathtub
    • Satellite TV
    • Smoke detector
    • Shower
    • Bathroom: 1
    • Housekeeping
    • Toiletries
    • Garden
    • Wi-fi
    • Turndown service
    • Safe
    • Electric Kettle: 1
    • Desk

    Facilities with extra charge

    • Trouser press

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 25 m²TWN.ST
    TWIN STANDARDPhoto unavailable4 photos

    Cresta Rileys Hotel

    TWIN STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Smoke detector
    • Plug adaptor
    • Satellite TV
    • Make-up mirror
    • Desk
    • Toiletries
    • Turndown service
    • Wake-up service
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Bathroom: 1
    • Shower
    • Bathtub
    • Garden
    • Electric Kettle: 1
    • Hairdryer
    • TV
    • Internet access
    • Ironing set
    • Tea and coffee making facilities
    • Housekeeping

    Facilities with extra charge

    • Trouser press

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 35 m²SUI.ST
    SUITE STANDARDPhoto unavailable2 photos

    Cresta Rileys Hotel

    SUITE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Individually adjustable air conditioning
    • Toiletries
    • Turndown service
    • Wake-up service
    • Wi-fi
    • Electric Kettle: 1
    • Garden
    • Housekeeping
    • Smoke detector
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Internet access
    • Plug adaptor
    • Bathroom: 1
    • Shower
    • Bathtub
    • TV
    • Hairdryer
    • Satellite TV
    • Make-up mirror
    • Desk

    Facilities with extra charge

    • Trouser press

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Cresta Rileys Hotel

7.8
Very good
92 Reviews
Cleanliness
8.2 /10
Service
8.2 /10
Comfort
7.8 /10
Condition
7.6 /10
Neighborhood
7.8 /10
Amenities
8.2 /10
50 reviews shown
6/10
Pleasant
31 May 2026
Bruce
Location close to airport , pick up and drop off shuttle available. Older property
Partner
6/10
Pleasant
10 Dec 2024
Verified traveler
Suggestion to the restaurant to dim the overhead light and add small lights at the tables and a small flower to make the dinning more cozy.
Partner
8/10
Excellent
04 Sep 2024
AMELIA
The staff was great and very helpful. The property was a bit shabby in places, but still very comfortable. Food was creative and good, needed a bit more effort to be excellent.
Leisure Partner
4/10
Poor
06 Jul 2024
Linda
Good: wonderful staff, all were very helpful and pleasant. Nice outdoor facilities. Breakfast was great. Bed was clean.
Bad: the room was in great need of renovation. The carpet was absolutely filthy. Not because it hadn’t been vacuumed but because it had about 30 years of stains and ground in dirt. Wouldn’t walk on it with bare feet. The room was dark with a vaulted ceiling covered with cobwebs. Furnishings worn and outdated. Bathroom had some renovation but done poorly. The faucet was too close to the back of the sink making washing difficult. Towels very thin and dingy.
Overall, with the exception of the staff, not a pleasant experience.
Leisure Partner
10/10
Exceptional
15 Nov 2023
Michael
Friendly and professional staff. Close to airport. Our shower head needed repairs. Room 002
Leisure Partner
8/10
Excellent
25 Oct 2023
Verified traveler
The ac was awesome and the bees were comfortable. The restaurant left a little to be desired.
Partner
10/10
Exceptional
09 Oct 2023
Julia
Our room was spacious and clean, the bed was comfortable. The area was peaceful. The gardens and pool were pleasant, the service and food was very good.
Leisure Partner
10/10
Exceptional
05 Aug 2023
Sudhanshu
Convenient to town, good food, nice outdoor bar and patio
Leisure Partner
10/10
Exceptional
31 Jul 2023
James
The staff and the food excellent
10/10
Exceptional
20 May 2023
Linda
Great location. Walk to markets, grocery, currency exchange. Restaurant has fabulous food choices and delicious! Everyone there was exceptional and it was a wonderful experience
Leisure Self
6/10
Pleasant
31 Jul 2022
Keith

Ok but!

Great hotel as always however check in a mess as they had cancelled our booking and then took 2 hours to sort it out. Their restaurant does not really offer any ambience. They could make it so much better. Very friendly staff
Friends_and_family Friends
10/10
Exceptional
21 Jul 2022
Verified traveler

Great staff!

Excellent, professional staff who went out of their way to help me with my many requests (tour bookings) and questions about the area. The location is accurate and consistent with hotels.com and google maps (should be mentioned, as reviews of other establishments in the area indicate that such discrepancies do occur), i.e. it is central, within easy walking distance of shopping, dining, and the airport. The room was clean and had everything that I needed. Some mosquito repellent is recommended, especially if you want to enjoy the garden in the evening - the hotel is right next to the river after all. I enjoyed my stay and would gladly stay here again.
Self
10/10
Exceptional
17 Jul 2022
Brigitte
Nice place with flair for your stay in Maun
Leisure Partner
10/10
Exceptional
01 Jul 2022
Frederick
It's an older hotel, but nice grounds and very helpful staff. Nice peaceful stay near the action in town, without the noise.
6/10
Pleasant
03 Apr 2022
Paul
Front desk staff very slow at check-in. I believe when you start checking-in, if the phone rings, the caller gets put on hold while the person at the front desk checking-in finishes. It happened twice during my check-in.
When I ask ed for my bill, the hotel had NO IDEA what I PAID for the room. this is UNSAT. What is the reason for this? When a customer checks out, in EVERY hotel on the guest is giving a bill with their room price on it. This is a bad policy and needs to be fixed. If the argument is that an email was sent with the pricing, I submit that we get hundreds of emails. The day I check out I want to settle my expense report and not have to go searching for an email from 6 weeks ago when the booking was made. Please change that.
Business Self
10/10
Exceptional
10 Feb 2022
Hannah
wonderful staff
Business_and_leisure Self
8/10
Excellent
28 Sep 2021
Anthony
The property was close to the airport but I have to give credit to the staff from the front desk to the restaurant. I wish I could remember names but one lady help me arrange my return covid test and she was so helpful. The gounds had a bar and at night you could sit outside by bar but wear repellant. My room was basic and bed was comfortable and enough closet space with a safe. My furniture needed some attention because the furniture was peeling or chipped where you see the inside partical board. The area had food, bank, currency exchange and wild donkeys on the road so overall a good stay with alittle more attention to furniture in room
Business_and_leisure Family
8/10
Excellent
12 Sep 2021
Ronel

Pleasant

Although we were two guests in the room, only one set of towels were provided and only 3 coffee sachets. The service at the bar and restaurant was slow. The garden and pool area was well maintained and neat. The staff at reception was friendly and helpful.
Partner
2/10
Poor
11 Sep 2021
Verified traveler

Not what we expected

The place was really dirty, carpets was a mess, plug not working, shower did not work.
Really need some serious maintenance....
Partner
8/10
Excellent
16 Jun 2021
Verified traveler

Good hotel needs more maintenance

The hotel location is great if you are visiting Maun for business of vacation . The hotel need some maintenance. The shower head had calcium deposits. The tub was a bit shaky. The restaurant had limited food. But it's close enough to restaurants so you can walk around to get other choices.
The hotel staff was helpful and friendly. But overall condition can be stepped up with better maintenance.
Business
10/10
Exceptional
26 Mar 2021
Gerard

beautiful and relaxing

very good
Business
10/10
Exceptional
23 Feb 2021
Verified traveler
Hotel was good. Good location, friendly staff.
Business
10/10
Exceptional
09 Mar 2020
Verified traveler
It was a nice hotel with a nice restaurant. Helpful staff.
Leisure Partner
6/10
Pleasant
17 Nov 2019
Verified traveler

Overnight stay before going on Safari. Check in wa

Overnight stay before going on Safari. Check in was confusing with desk trying to charge again for a prepaid room, problem finally corrected. Staff friendly but not especially vigorous or efficient.
Partner
6/10
Pleasant
03 Oct 2019
Cornelis

Comfortable conveniently located place , but .....

The service is welcoming and friendly. The rooms are clean and comfortable. However when I booked for airport drop-off which was recorded in a special book, the bus had left without me while I was well on time at the reception. This cause anxiety and was utterly unacceptable. No apologies were made.
10/10
Exceptional
10 Aug 2019
Inger
Good experience. The staff is friendly and welcoming. Good food and clean rooms.
10/10
Exceptional
07 Aug 2019
Inger
Great stay; friendly staff and relaxing surroundings.
8/10
Excellent
27 Jul 2019
Verified traveler
A nice property located near the airport. Excellent breakfast includes eggs cooked to order. Dinner at the restaurant is either buffet or a la carte.
Leisure Family
8/10
Excellent
28 Jun 2019
Verified traveler
Loved this property was quite a surprise once you turn in from the street. Please change the sign in the carpark to reflect staff not servants
Leisure Friends
8/10
Excellent
28 Jun 2019
Verified traveler
It has character and the rooms are spacious and well appointed.
Friends_and_family Family
8/10
Excellent
26 May 2019
Janet
On the river although to dry currently to have flowing water. Nice nature strip with cows grazing.relaxing swimming pool area and outside bar
Leisure Family
8/10
Excellent
11 Mar 2019
Verified traveler
I have been here before. The place is run very professionally and the stuff is warm to guests!
Business Self
6/10
Pleasant
21 Jul 2018
Brian

It is OK but not worth the money

The hotel is OK, I think it is well overpriced. The staff are really nice and friendly and so helpful and they are the biggest perk with this hotel. Unfortunately, it is not worth the money
Partner
10/10
Exceptional
14 Jan 2018
Joe

;antastic getaway in Maun, BT

Very nice upscale Hotel.
6/10
Pleasant
12 Nov 2017
Anette
The staff at the reception did not care about just anything. Everything took very long. I am not talking about 5min I am talking about 1-3 hours!!!! My clients aircon did not work at all, it took 2 hours until someone started to have a look into it. After 4 hours they gave my client another room, which the aircon did not work either! Hello!!!!
8/10
Excellent
20 Aug 2017
Verified traveler

Food was great and grounds lovely.

We had a nice time there. Especially like the grounds.
8/10
Excellent
16 Jul 2017
Rudy

Nice hotel for a safari stop over. Convenient loca

Friendly staff. Very prompt service at restaurant, pool and airport shuttle. Very good buffet breakfast and dinner.
4/10
Poor
21 Oct 2016
Jana

Ok for a quick stop

Just adequate for a stop over.
Partner
8/10
Excellent
26 Aug 2016
Derek

A night on the river

A quick in and out. Great room. Just what I needed. Only down side was service at the restaurant and bar was terribly slow.
8/10
Excellent
21 Aug 2016
Verified traveler

A Better Hotel in Maun

Nothing within walking distance...but one of the better hotels in Maun. Very slow WiFI, but good for Botswana .Free airport shuttle was great.
Family
6/10
Pleasant
18 Aug 2016
Piet

Recovery from long flight

My daughter and I stayed at Cresta Riley's for a couple nights to overcome jet lag and recover from our flight from US to Botswana. By Bots standards, it is a pretty good hotel. Thatched roof is a nice touch. Restaurant was nice and pool/bar area has a good view of the river. Right in downtown Maun so convenient for shopping, but rooms and facilities are all nicely secluded from the roadway hubbub. Convenient to airport.
8/10
Excellent
29 Jul 2016
Christina

Pleasant chain hotel

Outside space at this hotel was very pleasant. Rooms were very typical chain hotel rooms that could be anywhere in the world but fine for the money. Close to supermarkets and felt very safe to go and wander round.
Family
8/10
Excellent
19 Feb 2016
Arthur

Reasonable stay

Short stay before flight.
Family
8/10
Excellent
04 Jan 2016
Elfriede

Pleasant stay.

Our stay was pleasant. Close to town. Ideal location. Enjoyed the pool
Family
10/10
Exceptional
01 Dec 2015
DAVID
It was excelent
6/10
Pleasant
27 Nov 2015
Matthew

Pleasant but a pity about the external noise

Unfortunately on the night of my stay there was a very load and noisy beer company promotion close to the hotel. It was so loud it could almost have been considered in-room entertainment. I am not sure the hotel had any control over the situation, but I would advise future prospective visitors to check whether any such events are scheduled when they book!
10/10
Exceptional
27 Jul 2026
Alejandra
Habitación limpia, personal muy atento. Hotel recomendable!
6/10
Pleasant
12 May 2026
Folkert
De jaren worden wel zichtbaar bij dit hotel. Het sanitair lijkt wel uit begin ' jaren 90 te zijn gekomen. Daar wil ik wel bij opgemerkt hebben dat weer en wind een stevige tol vragen van het gebouw. De mensen van Cresta Riley's doen hun best het gebouw bij te houden. Ook als het gaat om dienstverlening is er niks op aan te merken.
Self
8/10
Excellent
22 Sep 2024
Marie-Louise
J'ai séjourné 2 nuits dans cet hôtel. Ma chambre était propre, bien agencée et spacieuse. Je suis arrivée à 3h du matin et j'ai reçu un bon service.
Il est situé à moins de 5 minutes de marche de restaurants et de magasins.
Une crème anti-moustique était fournie.
Le seul hic, c'est que quand on les contactent via la messagerie Expedia, ils ne répondent pas. C'est frustrant surtout que je savais que j'allais arriver dans la nuit et que j'avais vraiment besoin de réponse.
Leisure Self
8/10
Excellent
26 Aug 2022
Laurence
Proche centre ville et calme.propre.
Leisure Self

Location & surroundings

Cresta Rileys Hotel
Borolong Ward, Maun, Botswana

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Cresta Rileys Hotel

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