Cresta Rileys Hotel

6/10

Pleasant

31 May 2026

Bruce

Location close to airport , pick up and drop off shuttle available. Older property

Partner

6/10

Pleasant

10 Dec 2024

Verified traveler

Suggestion to the restaurant to dim the overhead light and add small lights at the tables and a small flower to make the dinning more cozy.

Partner

8/10

Excellent

04 Sep 2024

AMELIA

The staff was great and very helpful. The property was a bit shabby in places, but still very comfortable. Food was creative and good, needed a bit more effort to be excellent.

Leisure Partner

4/10

Poor

06 Jul 2024

Linda

Good: wonderful staff, all were very helpful and pleasant. Nice outdoor facilities. Breakfast was great. Bed was clean.
Bad: the room was in great need of renovation. The carpet was absolutely filthy. Not because it hadn’t been vacuumed but because it had about 30 years of stains and ground in dirt. Wouldn’t walk on it with bare feet. The room was dark with a vaulted ceiling covered with cobwebs. Furnishings worn and outdated. Bathroom had some renovation but done poorly. The faucet was too close to the back of the sink making washing difficult. Towels very thin and dingy.
Overall, with the exception of the staff, not a pleasant experience.

Leisure Partner

10/10

Exceptional

15 Nov 2023

Michael

Friendly and professional staff. Close to airport. Our shower head needed repairs. Room 002

Leisure Partner

8/10

Excellent

25 Oct 2023

Verified traveler

The ac was awesome and the bees were comfortable. The restaurant left a little to be desired.

Partner

10/10

Exceptional

09 Oct 2023

Julia

Our room was spacious and clean, the bed was comfortable. The area was peaceful. The gardens and pool were pleasant, the service and food was very good.

Leisure Partner

10/10

Exceptional

05 Aug 2023

Sudhanshu

Convenient to town, good food, nice outdoor bar and patio

Leisure Partner

10/10

Exceptional

31 Jul 2023

James

The staff and the food excellent

10/10

Exceptional

20 May 2023

Linda

Great location. Walk to markets, grocery, currency exchange. Restaurant has fabulous food choices and delicious! Everyone there was exceptional and it was a wonderful experience

Leisure Self

6/10

Pleasant

31 Jul 2022

Keith

Ok but!

Great hotel as always however check in a mess as they had cancelled our booking and then took 2 hours to sort it out. Their restaurant does not really offer any ambience. They could make it so much better. Very friendly staff

Friends_and_family Friends

10/10

Exceptional

21 Jul 2022

Verified traveler

Great staff!

Excellent, professional staff who went out of their way to help me with my many requests (tour bookings) and questions about the area. The location is accurate and consistent with hotels.com and google maps (should be mentioned, as reviews of other establishments in the area indicate that such discrepancies do occur), i.e. it is central, within easy walking distance of shopping, dining, and the airport. The room was clean and had everything that I needed. Some mosquito repellent is recommended, especially if you want to enjoy the garden in the evening - the hotel is right next to the river after all. I enjoyed my stay and would gladly stay here again.

Self

10/10

Exceptional

17 Jul 2022

Brigitte

Nice place with flair for your stay in Maun

Leisure Partner

10/10

Exceptional

01 Jul 2022

Frederick

It's an older hotel, but nice grounds and very helpful staff. Nice peaceful stay near the action in town, without the noise.

6/10

Pleasant

03 Apr 2022

Paul

Front desk staff very slow at check-in. I believe when you start checking-in, if the phone rings, the caller gets put on hold while the person at the front desk checking-in finishes. It happened twice during my check-in.
When I ask ed for my bill, the hotel had NO IDEA what I PAID for the room. this is UNSAT. What is the reason for this? When a customer checks out, in EVERY hotel on the guest is giving a bill with their room price on it. This is a bad policy and needs to be fixed. If the argument is that an email was sent with the pricing, I submit that we get hundreds of emails. The day I check out I want to settle my expense report and not have to go searching for an email from 6 weeks ago when the booking was made. Please change that.

Business Self

10/10

Exceptional

10 Feb 2022

Hannah

wonderful staff

Business_and_leisure Self

8/10

Excellent

28 Sep 2021

Anthony

The property was close to the airport but I have to give credit to the staff from the front desk to the restaurant. I wish I could remember names but one lady help me arrange my return covid test and she was so helpful. The gounds had a bar and at night you could sit outside by bar but wear repellant. My room was basic and bed was comfortable and enough closet space with a safe. My furniture needed some attention because the furniture was peeling or chipped where you see the inside partical board. The area had food, bank, currency exchange and wild donkeys on the road so overall a good stay with alittle more attention to furniture in room

Business_and_leisure Family

8/10

Excellent

12 Sep 2021

Ronel

Pleasant

Although we were two guests in the room, only one set of towels were provided and only 3 coffee sachets. The service at the bar and restaurant was slow. The garden and pool area was well maintained and neat. The staff at reception was friendly and helpful.

Partner

2/10

Poor

11 Sep 2021

Verified traveler

Not what we expected

The place was really dirty, carpets was a mess, plug not working, shower did not work.
Really need some serious maintenance....

Partner

8/10

Excellent

16 Jun 2021

Verified traveler

Good hotel needs more maintenance

The hotel location is great if you are visiting Maun for business of vacation . The hotel need some maintenance. The shower head had calcium deposits. The tub was a bit shaky. The restaurant had limited food. But it's close enough to restaurants so you can walk around to get other choices.
The hotel staff was helpful and friendly. But overall condition can be stepped up with better maintenance.

Business

10/10

Exceptional

26 Mar 2021

Gerard

beautiful and relaxing

very good

Business

10/10

Exceptional

23 Feb 2021

Verified traveler

Hotel was good. Good location, friendly staff.

Business

10/10

Exceptional

09 Mar 2020

Verified traveler

It was a nice hotel with a nice restaurant. Helpful staff.

Leisure Partner

6/10

Pleasant

17 Nov 2019

Verified traveler

Overnight stay before going on Safari. Check in wa

Overnight stay before going on Safari. Check in was confusing with desk trying to charge again for a prepaid room, problem finally corrected. Staff friendly but not especially vigorous or efficient.

Partner

6/10

Pleasant

03 Oct 2019

Cornelis

Comfortable conveniently located place , but .....

The service is welcoming and friendly. The rooms are clean and comfortable. However when I booked for airport drop-off which was recorded in a special book, the bus had left without me while I was well on time at the reception. This cause anxiety and was utterly unacceptable. No apologies were made.

10/10

Exceptional

10 Aug 2019

Inger

Good experience. The staff is friendly and welcoming. Good food and clean rooms.

10/10

Exceptional

07 Aug 2019

Inger

Great stay; friendly staff and relaxing surroundings.

8/10

Excellent

27 Jul 2019

Verified traveler

A nice property located near the airport. Excellent breakfast includes eggs cooked to order. Dinner at the restaurant is either buffet or a la carte.

Leisure Family

8/10

Excellent

28 Jun 2019

Verified traveler

Loved this property was quite a surprise once you turn in from the street. Please change the sign in the carpark to reflect staff not servants

Leisure Friends

8/10

Excellent

28 Jun 2019

Verified traveler

It has character and the rooms are spacious and well appointed.

Friends_and_family Family

8/10

Excellent

26 May 2019

Janet

On the river although to dry currently to have flowing water. Nice nature strip with cows grazing.relaxing swimming pool area and outside bar

Leisure Family

8/10

Excellent

11 Mar 2019

Verified traveler

I have been here before. The place is run very professionally and the stuff is warm to guests!

Business Self

6/10

Pleasant

21 Jul 2018

Brian

It is OK but not worth the money

The hotel is OK, I think it is well overpriced. The staff are really nice and friendly and so helpful and they are the biggest perk with this hotel. Unfortunately, it is not worth the money

Partner

10/10

Exceptional

14 Jan 2018

Joe

;antastic getaway in Maun, BT

Very nice upscale Hotel.

6/10

Pleasant

12 Nov 2017

Anette

The staff at the reception did not care about just anything. Everything took very long. I am not talking about 5min I am talking about 1-3 hours!!!! My clients aircon did not work at all, it took 2 hours until someone started to have a look into it. After 4 hours they gave my client another room, which the aircon did not work either! Hello!!!!

8/10

Excellent

20 Aug 2017

Verified traveler

Food was great and grounds lovely.

We had a nice time there. Especially like the grounds.

8/10

Excellent

16 Jul 2017

Rudy

Nice hotel for a safari stop over. Convenient loca

Friendly staff. Very prompt service at restaurant, pool and airport shuttle. Very good buffet breakfast and dinner.

4/10

Poor

21 Oct 2016

Jana

Ok for a quick stop

Just adequate for a stop over.

Partner

8/10

Excellent

26 Aug 2016

Derek

A night on the river

A quick in and out. Great room. Just what I needed. Only down side was service at the restaurant and bar was terribly slow.

8/10

Excellent

21 Aug 2016

Verified traveler

A Better Hotel in Maun

Nothing within walking distance...but one of the better hotels in Maun. Very slow WiFI, but good for Botswana .Free airport shuttle was great.

Family

6/10

Pleasant

18 Aug 2016

Piet

Recovery from long flight

My daughter and I stayed at Cresta Riley's for a couple nights to overcome jet lag and recover from our flight from US to Botswana. By Bots standards, it is a pretty good hotel. Thatched roof is a nice touch. Restaurant was nice and pool/bar area has a good view of the river. Right in downtown Maun so convenient for shopping, but rooms and facilities are all nicely secluded from the roadway hubbub. Convenient to airport.

8/10

Excellent

29 Jul 2016

Christina

Pleasant chain hotel

Outside space at this hotel was very pleasant. Rooms were very typical chain hotel rooms that could be anywhere in the world but fine for the money. Close to supermarkets and felt very safe to go and wander round.

Family

8/10

Excellent

19 Feb 2016

Arthur

Reasonable stay

Short stay before flight.

Family

8/10

Excellent

04 Jan 2016

Elfriede

Pleasant stay.

Our stay was pleasant. Close to town. Ideal location. Enjoyed the pool

Family

10/10

Exceptional

01 Dec 2015

DAVID

It was excelent

6/10

Pleasant

27 Nov 2015

Matthew

Pleasant but a pity about the external noise

Unfortunately on the night of my stay there was a very load and noisy beer company promotion close to the hotel. It was so loud it could almost have been considered in-room entertainment. I am not sure the hotel had any control over the situation, but I would advise future prospective visitors to check whether any such events are scheduled when they book!

8/10

Excellent

22 Sep 2024

Marie-Louise

J'ai séjourné 2 nuits dans cet hôtel. Ma chambre était propre, bien agencée et spacieuse. Je suis arrivée à 3h du matin et j'ai reçu un bon service.
Il est situé à moins de 5 minutes de marche de restaurants et de magasins.
Une crème anti-moustique était fournie.
Le seul hic, c'est que quand on les contactent via la messagerie Expedia, ils ne répondent pas. C'est frustrant surtout que je savais que j'allais arriver dans la nuit et que j'avais vraiment besoin de réponse.

Leisure Self

8/10

Excellent

26 Aug 2022

Laurence

Proche centre ville et calme.propre.

Leisure Self

10/10

Exceptional

17 Aug 2022

Wan-Chien

the place is better than I thought