Cresta Maun

Botswana , Chobe National Park
MAUN, Plot 16719 Thamalakane River
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20 reviews shown

6/10

Pleasant

06 Sep 2024

Helene

Check in was really messy. We arrived a bit early, but they used around 15min just to find our bookings, then they used another 10min to find out if some rooms where ready, in the end we just left to go for lunch another place to give them time to sort out some rooms. When we came back 1h45min later they had still not found us some rooms. Took another 20mins for them to check us in! By which time we had just 10mins for the 3 of us to get a shower and go to the airport to do the helicopter trip we had booked. Otherwise hotel was good, just that it was really noisy when people talked outside rooms.

Friends_and_family Family

6/10

Pleasant

26 Sep 2023

Alexis

Staff not trained for their jobs. Very disappointed in this Hotel. Will never go their again.

Friends_and_family Family

6/10

Pleasant

20 Jul 2023

Carlo

Other guests behaviour not managed by staff, noise in the corridor, staff not efficient in arranging transport, shower with no pressure, etc.

Business Self

4/10

Poor

27 May 2023

Sylvain

Reception all mixed-up!

We were given key of room already occupied... then no towel and no hot water in the shower of the 2nd room.

Partner

2/10

Poor

13 Jul 2022

Patrick

Early afternoon I contacted Expeidia to change reservation to next day due to car problems. I was told hotel was not answering its phone but that Expedia would continue to try to reach them and email me. By next day, still nothing. Hotel needs to answer its phone and respond to enquiries and Expedia should have sent me an update,

4/10

Poor

25 Jun 2022

Frederick

for a new hotel they sure messed up - goofy design with the glass shower right next to the bed. Water goes everywhere. Noisy rooms. no mosquito nets and no screens on the windows. Noisy rooms. Average food.

8/10

Excellent

02 May 2022

Vushe

Secluded and quiet
Some renovations needed

Leisure Family_with_children

8/10

Excellent

23 Jan 2022

Terrance

Maun Hotel

Friendly staff, airport transfers.

Friends_and_family Family

8/10

Excellent

19 Jan 2022

Joseph

Check in frustration

On our second trip the reception and checking in was very disappointing I was made to wait for a long time. I requested a room down stairs was given upstairs making extremely difficult for my wife to walk. After a long time two staff members assisted

Partner

8/10

Excellent

07 Jan 2020

James

Great stay!

Cresta Maun is a great choice in Maun which surprisingly lacks decent accommodation. We came here from a horrible experience at another hotel. Staff was nice. We didnt try the breakfast. Transportation to and from the airport was easy and included with the stay.
A few items to consider\" There is another Cresta in Maun and we were really confused because google had 3 Cresta Maun's when searching. So best to use the shuttle provided by the hotel.
The shower is in the room with no door. This maybe off putting for some but wasn't an issue for us at all.
The air conditioner was weak (not too bad though).

Partner

10/10

Exceptional

01 Nov 2019

Eric

Excellent stay

Service excellent, people friendly overall pleasant experience!

Friends

8/10

Excellent

16 Oct 2019

Holly

I would probably stay again, however...

The hotel and amenities were all very nice. The staff could of been a little more helpful, some were very friendly while others made it feel as if it were an inconvenience to them to help us.

Family

8/10

Excellent

09 Sep 2019

Verified traveler

was advertised as 3 star and it is. There was a 2 hr delay at check in and was not told why, but they were accommodative at check out. The rooms were clean and modern, the staff courteous and helpful; but then most of Botswana is like that. The water is salty and we were provided with bottled water. The food is below average and slightly expensive. No water in river when we were there and so no wild animals. overall a happy experience

Leisure Friends

8/10

Excellent

27 Jun 2019

Verified traveler

Staff are extremely friendly and helpful, rooms are clean and neat. Always a pleasant stay.

Business

8/10

Excellent

10 Dec 2018

Adam

Recommended business hotel

Cresta Maun is a business hotel on the edge of the Okavango...an interesting combination. The setting is fabulous on the banks of the Thamalakane River and it's a great location for tourists wanting a stop-over en route to safari. Given the relative remoteness of Maun the management do a great job of creating a quality experience for guests. As a regular business visitor to the town, Cresta Maun is a no-brainer: friendly staff, good wifi, surprisingly good food, decent bar experience, efficient front desk and a secure, well maintained property. Being a little way out of town, a car is essential if you need to get around easily.

8/10

Excellent

18 Oct 2018

Millietess

Best Maun hotel we have stayed in (so far)

Nice new hotel in Main. Staff and service good. We had a good meal in the restaurant and the room was comfortable. Down side - the pool was a bit 'murky' and very cold for swimming. There was also a bad smell near our room. We asked to be moved and reception arranged this. We subsequently heard that they water the gardens with treated sewage!! Hence the smell. Bizarre given the proximity to the river.

8/10

Excellent

14 Aug 2018

Kurt

Good Overnight en route to a lodge

It was a one night stay en Route to my final destination

10/10

Exceptional

04 Aug 2018

tony

it was very good, charming location and staff very

staff were very good but my regonal accent communication was some times slow but enjoyable

2/10

Poor

13 Jul 2023

Ulrike

Eine einzige Zumutung

Zunächst wurde die Buchung geleugnet. Wir bekamen nicht die gebuchten zwei Einzelbetten. Wegen einer „Happy Hour“ konnten wir wegen des enormen Musiklärms bis Mitternacht nicht schlafen. Und dafür muss man zahlen…

Partner

6/10

Pleasant

02 Nov 2022

carlos nesme

It was just ok! The price for it doesn’t match for the property

Leisure Family