Tru by Hilton Georgetown

10/10

Exceptional

08 May 2026

Victoria

Clean room, coffee available 24/7

Self

8/10

Excellent

27 Apr 2026

Pamela

Our stay was nice, comfortable and this was a convenient location.

Partner

10/10

Exceptional

25 Apr 2026

Mary

.

10/10

Exceptional

24 Apr 2026

Monica

Check-in was easy it was within walking distance to a grocery store. the area was quiet,and the staff was very helpful.

Family

8/10

Excellent

20 Apr 2026

Andrea

The property was average

Friends

10/10

Exceptional

20 Apr 2026

Mohamed

Good place to stay

Self

10/10

Exceptional

10 Apr 2026

Jennifer

Very nice hotel ! Staff was very nice !

Family

10/10

Exceptional

03 Apr 2026

Brandon

Small room but clean and modern. For a one night swimg through, it was good.

10/10

Exceptional

24 Mar 2026

Sisto

I’ve stayed at the Georgetown location several times and I’ve always had a nice stay. The rooms are very clean, staff is friendly, breakfast is good and it’s close to a lot. A small negative for me is that the pillows aren’t the best but that could be my personal taste. I bring my own pillow now so I don’t really have an issue any longer.

10/10

Exceptional

19 Mar 2026

robert

Very extensive breakfast

Partner

8/10

Excellent

13 Mar 2026

Christian

Decent spot for short stay

10/10

Exceptional

19 Feb 2026

Tanika

The staff was friendly and helpful.

8/10

Excellent

15 Feb 2026

anissa

The room was spacious, clean and great for someone with a walker such as myself. It was nice to have breakfast available daily. Location was good. Near a lot of food options, gas station, etc. Only 4 stars because they hotel had a pipe burst. There was no water for an hour or so. It would have been nice if the staff would have informed guest before I had to inquire. A jacuzzi in the pool area would have been clutch. Overall, nice stay and would come back again

Leisure Family

8/10

Excellent

07 Feb 2026

Stacy Alan

Staff was very friendly and courteous. They texted me and asked me if there’s anything I could use to help my enjoyment be even better. I jokingly said a couple of more pillows would be great, but I don’t need them. And boom, they brought them. Only reason I didn’t give five stars is the hot water didn’t last very long in the shower. But with the weather and the cold and everything else, I can’t complain. Breakfast was great. Coffee was great. Got a good nights sleep. Would definitely stay there again.

Business

8/10

Excellent

06 Feb 2026

Thomas

Have stayed here a few times and always a great stay, easy check in, clean comfortable room and good breakfast.

Business Self

10/10

Exceptional

04 Feb 2026

John

Room was nice and clean. Stuff was friendly and great. Breakfast was good.

Friends_and_family Family

8/10

Excellent

31 Jan 2026

Pamela

Everyone was unfailingly nice. Nice layout—everything was easy to find.

Leisure

6/10

Pleasant

24 Jan 2026

Tasha

Our door wouldn’t lock and we didn’t realize it until we tried to leave to get breakfast. The front desk clerk had to watch the cameras to make sure no one went into our room while we went down for breakfast. My kids wanted to go to the pool before checking out but we didn’t want to risk someone going into our room and stealing our stuff so we left. She said no one was able to come look at it at that time.

10/10

Exceptional

12 Jan 2026

Melissa

Everything was neat clean and up to date.

Leisure Partner

6/10

Pleasant

11 Jan 2026

Vanya

It was a bug inside the room.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Vincent

Very friendly staff, confortable room, very good breakfast

Partner

10/10

Exceptional

26 Dec 2025

Zipporah

I have stayed here before and the hotel is well kept. Staff are welcoming. Breakfast in the morning is well prepared. Having a indoor pool is great as well.

Friends_and_family Friends

8/10

Excellent

26 Dec 2025

Ava

Thank you

Leisure Family

6/10

Pleasant

26 Dec 2025

Genevieve

$50 pet fee is excessive

Leisure Pet

8/10

Excellent

24 Dec 2025

Allen

The room was clean. The staff was courteous.

10/10

Exceptional

14 Dec 2025

Chrystal

As a customer I would recommend this place to anybody that’s looking for a good place to stay.They are very clean, the ladies there are very nice…There is one lady at the desk I don’t remember her name, but she very sweet.The only down fall is that they don’t have a microwave in the room.

Leisure Family_with_children

10/10

Exceptional

08 Dec 2025

Tony

Thank you. Stay was quiet, immaculate and breakfast delicious!

Leisure Self

8/10

Excellent

01 Dec 2025

Denise

all of the above

Friends_and_family Friends

10/10

Exceptional

27 Nov 2025

Ronald

Room was very clean, the nught and morning staff were both awesome and the breakfast really hit the spot!!

Leisure Family_with_children

10/10

Exceptional

23 Nov 2025

Nadia

Friendly staff, clean room.

10/10

Exceptional

23 Nov 2025

Shante

The room was spotless and exuded a delightful aroma. It was an absolute delight! I’m thrilled that they’ve established this Tru location. I was in dire need of a comfortable place to stay while visiting my daughter in Seaford.

10/10

Exceptional

14 Nov 2025

Roberto

We had a great time, looking forward to the next visit.

Friends_and_family Family

10/10

Exceptional

13 Nov 2025

Gerald and Sharon

Clean room, friendly staff

10/10

Exceptional

10 Nov 2025

Jeremy

Hotel was clean, Staff was kind!! Great location

Leisure Family

4/10

Poor

09 Nov 2025

Gary

Didn’t eat breakfast. Staff was fine. Didn’t use gym. Bed was very uncomfortable. Pillows also very uncomfortable.

Partner

10/10

Exceptional

07 Nov 2025

Ava

Clean and would stay here again.

Leisure Partner

8/10

Excellent

29 Oct 2025

Kristian

overall the place seemed kind of run down. Carpet int he hallways was dirty etc. The room seemed adequately clean but very very small and cramped for 2 people. Also the hotel authorized $25 per night in incidentals even though there is no mini bar int he room. Breakfast was very disappointing. I wouldn't stay here again.

10/10

Exceptional

27 Oct 2025

Pierre

Yes

Business

2/10

Poor

23 Oct 2025

Fabian

This place was great till as soon as I got to the room I started coughing really bad all night sometimes I have asthma at hotels but this was a different I could hardly stop coughing all night in the morning I dropped my card behind the fridge I moved the fridge to find out there was a bunch of mold underneath the fridge which explains my asthma attack I spoke to the front desk didn’t comp my room manager never reached out going to contact corporate and send them photos didn’t get to enjoy breakfast because if my room looked like that can’t trust what the kitchen looked like.

Business Family

10/10

Exceptional

19 Oct 2025

Alexi

Clean room and friendly staff

6/10

Pleasant

18 Oct 2025

Penny

The body wash ( which was empty) was at the bathroom sink and the hand soap was in the shower. Staff is nice.

Partner

10/10

Exceptional

17 Oct 2025

Geoff

Very nice facility. Room was clean. Loved the atmosphere of the place. Good breakfast.

8/10

Excellent

10 Oct 2025

Jennifer

Stayed there for a baseball tournament. Close to Sports at the Beach.

Leisure Family

10/10

Exceptional

04 Oct 2025

Pauline

Excellent everything. Breakfast was awesome. Never saw a pancake or yogurt makers like that. Nicely decorated. Clean.

Business_and_leisure Pet

8/10

Excellent

21 Sep 2025

Mark

Property and room were very clean. Staff was friendly but we stayed 2 nights and asked for the room to be serviced after the 1st night and they refused to do it. We didn’t pay any less for the second night why couldn’t they make the bed and put new towels in?

Leisure Family

10/10

Exceptional

11 Sep 2025

Carl

Excellent breakfast, better than expected .
A little close to busy highway.

8/10

Excellent

09 Sep 2025

Amanda

Overall, the place wasn’t bad definitely a solid 3.5 stars. Lobby and gym were super clean. Everyone was friendly and the breakfast was consistently with other Tru.

The rooms are a bit well used and not super clean, but it wasn’t bad, nothing to really complain about.

The surrounding area at night gets a little bit interesting and I would not say it’s that walkable but during the day everything‘s fine and there’s a Starbucks right next-door in a Walmart basically across the street

Business

6/10

Pleasant

07 Sep 2025

Lilith

When I arrived at the property

10/10

Exceptional

01 Sep 2025

Tammie

Nice friendly and clean.

4/10

Poor

31 Aug 2025

Alaiki

I was placed in a room on the first floor after indicating 4 hours before check in that I did not under any circumstances want to be on the first floor. No flexibility with early check in. Staff said they would contact me as soon as a room was available and they did not. Bed linen did not smell fresh. The indoor pool was small and the water was cold. There were no cushions on the patio sofa in the pool area.

Leisure Family

10/10

Exceptional

31 Aug 2025

Sandra

.

Leisure Family

8/10

Excellent

29 Aug 2025

Derric

Quick and easy check-in.

Leisure Family

6/10

Pleasant

19 Aug 2025

Verified traveler

Hotel ok, AC unit makes lot of noise

The hotel has a stylish and welcoming lobby that immediately sets a pleasant tone upon arrival. While the room was compact and the layout made it easy to bump into furniture, it was clean and functional. The biggest challenge was the air conditioning unit—it’s located inside the room and produces quite a bit of noise, even on fan mode, which made restful sleep difficult. Just need to add also the toilet also is moving .That said, the overall atmosphere of the hotel is nice, and the common areas are thoughtfully designed. .

Friends_and_family Family

10/10

Exceptional

08 Aug 2025

Daniel

good

10/10

Exceptional

01 Aug 2025

denis

the air filler was very dirty,as i have allergies we had to clean the filters. kids always there for baseball,so be aware of tthe noise

Leisure Partner

10/10

Exceptional

29 Jul 2025

Jason

Very nice stay, breakfast was great.

6/10

Pleasant

27 Jul 2025

Bijaya

No room service.

Business Self

2/10

Poor

23 Jul 2025

Christine

Breakfast staff-
Friday staff - Shirley I think was her name. She was polite and very motivated. She had awesome customer service. She not once took a break.

Saturday - Jennifer was rude. Seating was limited due to lots of people hanging out after eating. I am handicapped and can’t sit on bar stools. There wasn’t three seats together. We went to computer area. Staff John had first cubby. Next cubby had cleaner bottle on the table and Jennifer was sitting on the stool in the middle of the floor where the carpet and tile meet. She didn’t offer to move so we could have the table. The three of us squeezed into the next cubby. Jennifer sat there the whole time until John asked her to cover while he took the trash out. John was up and down as needed. Jennifer just sat there, in the way. We refused to have to deal with her on Sunday and didn’t have breakfast. She was sitting there the whole time while we were loading our vehicle to leave. She needs to be fired and/or learn what customer service is.

Please note that John did a great job.

Housekeeping staff -
The staff on second floor was great and very helpful at helping us stay stocked on needed supplies. She was great during the whole stay.

Leisure Family

10/10

Exceptional

21 Jul 2025

Fatoumata

Very nice

4/10

Poor

20 Jul 2025

Gabrielle

Should Not use the Hilton name for the Hotel!!

Staff at check was rude. Then at midnight got a call asking if something was leaking in our room. We said no. 1230am get another call asking the same question. We had to get up at 6am for baseball and these people called us asking if something was leaking. Nothing was leaking we were trying to sleep. On top of that the tv kept shutting off the channels didn’t work. The fridge didn’t work. We didn’t have any soap or shampoo in the containers in the bathroom. For over 300 bucks a night and using the name Hilton this hotel was horrible. I should have spent the 60 bucks abs went to the motel 6 would have been the same result.

Friends_and_family Family

10/10

Exceptional

18 Jul 2025

Alex

Wonderful staff and the breakfast crew is amazing!!

Leisure Partner

10/10

Exceptional

15 Jul 2025

Kimberly

Staff was very friendly. Room was clean and booked very last minute. We were happy

8/10

Excellent

14 Jul 2025

ROBERT

Had a strange vibe with casual atmosphere. Lights in the room was poor.

Leisure Partner

8/10

Excellent

13 Jul 2025

Hak Yong

N

6/10

Pleasant

11 Jul 2025

Carmine

Good Breakfast.
Mold in bathroom shower and clogged bathroom sink

Business_and_leisure Partner

10/10

Exceptional

09 Jul 2025

Kurt

Extremely satisfied

Business Self

10/10

Exceptional

05 Jul 2025

Lori

4th July

Great location & price

Partner

6/10

Pleasant

03 Jul 2025

París

The hotel smells musty. Shower had dirt around edges of the shower

Business Partner

6/10

Pleasant

27 Jun 2025

margaret

Breakfast good. Staff nice. Room merely adequate. $350 for two nights way too much for this property. Ac as loud as a lawnmower. Hotel is in parking lot of a grocery store but next to Starbucks. No lighting in room. Shower old and chipping cracked. Maid only every other day

10/10

Exceptional

26 Jun 2025

Tia

Easy checkin....very clean

Leisure Friends

10/10

Exceptional

26 Jun 2025

Sidney

WORTH THE BUCK

The variety of breakfast food was well thought out. The atmosphere was safe and convenient. I especially appreciated the staff's courtesy.

Friends_and_family Family

10/10

Exceptional

24 Jun 2025

Sherif

Room was clean , service was good, breakfast is amazing

Leisure

10/10

Exceptional

24 Jun 2025

Rachel

Friendly staff. Clean environment and convenient area

Leisure Family

10/10

Exceptional

20 Jun 2025

Christopher

The hallways are miserably hot..I’m sure there is a reason but I so with others while waiting for elevators and everyone was talking about how hot the hallways were

Friends_and_family Family

6/10

Pleasant

12 Jun 2025

Harvey

Cost of the room was to much

10/10

Exceptional

10 Jun 2025

Laura

Great price and nice hotel, the breakfast was delicious.

Leisure Family_with_children

10/10

Exceptional

10 Jun 2025

james

It supplied all we needed including a wonderful breakfast . Everything was immaculate, and the staff friendly. We loved the bathroom dispensers!

Leisure Family

6/10

Pleasant

09 Jun 2025

Susan

Staff very polite, helpful and friendly!! Very clean room. We were on 3rd floor and room above us very noisey; heard all their footsteps. Close to highway so you can hear the traffic, trucks leaving early in the morning, and dogs barking in the hallways.

Leisure Partner

6/10

Pleasant

08 Jun 2025

Lisa

I was really surprised on how minimalistic the rooms were. There is only one chair which was a desk chair, so one of us had to sit on the bed no type of furniture other than a shelf that you could put your clothes on our first room, the blind fell off the window and changed us to another room

Friends_and_family Family

10/10

Exceptional

04 Jun 2025

Amanda

Good stay

Friends_and_family Friends

10/10

Exceptional

23 May 2025

Howard

Very friendly front desk staff. Room was very clean and neat.

10/10

Exceptional

04 May 2025

Melina

Clean & professional

Business Family

8/10

Excellent

29 Apr 2025

Shannon

Right on the main road easy to get to.

Leisure

10/10

Exceptional

21 Apr 2025

Tashika

Second
Time staying here, property was really clean, accessible to shops and eateries , was refreshing to see they still had the same staff from last year, she was really helpful this time a she was the last.

Leisure Partner

8/10

Excellent

20 Apr 2025

Michele

Very clean hotel.

Leisure Partner

4/10

Poor

19 Apr 2025

Terry

Room was very dirty. The chair at the small table could have been the dirtiest thing I’ve ever seen in a hotel. We did our “bed bug” check and thank God didn’t see them but dear lord they need to dust/vacuum around the mattresses.

Leisure Family

10/10

Exceptional

15 Apr 2025

Teresa

The breakfast was amazing too

10/10

Exceptional

28 Mar 2025

Regina

We really like our stay at the hotel. It was really clean and well taken care of. Good breakfast

Leisure Family

10/10

Exceptional

23 Mar 2025

David

Very nice hotel with lots of shopping with in walking distance

Leisure Partner

8/10

Excellent

22 Mar 2025

denis

rooms were small.
breakfast was decent with something for everyone.
walk to jd schmuckers was 5 mins. nice place,but local barflys every night

Business_and_leisure Partner

10/10

Exceptional

16 Mar 2025

Xavier

Not much interaction with staff but over all stay was enjoyed. Lots of breakfast options and everything was clean.

Business_and_leisure Self

10/10

Exceptional

02 Mar 2025

Genise D

The facility, service, staff, and cleanliness were all great. The bed and pillows were so comfy following a long day of travel. The breakfast area was relaxing, and the food choices were more than adequate. Unfortunately, the hotel sits in front of a mall area and is surrounded by other businesses, so there is no real area for viewing. But for us it suited an overnight. We walked to JD Shuckers for dinner, which was of sufficient quality and choices.

Leisure Pet

10/10

Exceptional

24 Feb 2025

Verified traveler

The breakfast options were very nice and the bed was very comfortable. Everything was clean. The only downside was that iur mini fridge was not working but the staff was more than willing to move us to another room if needed.

Partner

10/10

Exceptional

24 Feb 2025

Juana

I loved the staff friendliness from the front desk to shirley the helper at breakfast time. She is amazing.
The clearness of your facilities are above standards.
Good job

Leisure Family

8/10

Excellent

18 Feb 2025

Jeni

Great Stay

Needed a get away from home and my husband found Tru by Hilton in Georgetown,De. It was perfect minus the disappointment when said heated pool was an indoor heated area with a cool temperature pool. And after the hard rain and wind the smell of mold in the elevators only. Other than that perfect! We stayed a second night!

Business Family

10/10

Exceptional

17 Feb 2025

Amanda

I didn't like not having a bath tub in the bathroom

Leisure Self

10/10

Exceptional

15 Feb 2025

Diane

There were a few shady guys hanging by the side of the building at 3 in the afternoon.